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Gametop's "Used" Xenoblade Scam?

Posted by Zaku77, 14 August 2013 · 1333 views

Here is a little discussion on Gamestop's recent Xenoblade Chronicles antics. While these claims are not substantiated, it is highly unlikely that everything is on the straight and narrow in this situation. Even if it is, though, they are still advertising the game on the front page of the site and selling it for $10 shy of twice the original MSRP. Horrible business practice and a horrible company!







Well as the saying goes: "Nice Guys Finish Last"

 

Clearly, Gamestop has figured this out (sucks, but what can you do?). People can hem and haw about the price all they want, but what truly counts is what they vote for with their dollar. As long as this and other games continue to sell at these prices, I don't think anyone should expect the prices to change.

I really wish this pushes Nintendo to reprint the game.

The same can be said about eBay, it seems to be the norm that people buy two collectors editions, one to keep and one to flip on eBay to recoup the cost. You even sell on eBay and have taken advantage over several collectibles. You do have a valid point if they did reprint the game and started selling as used to benefit themselves but shame on a company for trying to make money. Would you or anybody else feel better if they were selling used copies at $49.99?

 

I don't condone a lot of there business practices but I'm not going to ostracize a company for trying to take control of what was an exclusive for them to begin with. Operation Rainfall started around a year before the game was localized, if the game really got the support it deserved we wouldn't be in this debacle. People decided to wait or didn't even have a wii to begin with and could have purchased the game months before it went out of print. It was exclusive to Gamestop and the Nintendo store for a while, didn't the alarm go off in peoples head?

 

I also don't see people complain when they buy complete collectors editions from Gamestop after they have been converted to used. Do these business practices only role one way? I honestly don't know where they got all these copies but if they did reprint, that  it is pretty shitty of them as a company. I know another possibility might be that copies were sent back to corporate, converted to used or even gutted copies and sat on them until now.

 

You were probably too young for this but I remember when a lot of retailers were selling Street Fighter on the SNES for $80 when it first came out. Now that was something to be pissed off about!

I wonder what their trade in value is on this.

I wonder what their trade in value is on this.

well the TIV for Fire Emblem Radiant Dawn is 32.50 and sells for 64.99. So I would think it might be comparable to that, although this being a game they recently "found" a stash of, it could be less than the provided statistical equation represented above (50% seems really unlikely).

 

I agree, people can complain but what matters is voting with your wallet. You don't wanna pay them 90 bucks for the game, take your cash elsewhere. I do find it curious that about 7 months ago I found a used copy of Xenoblade for 49.95 at a GS.

 

edit- so I decided to actually watch this video, and I find it really funny that you rail on GS but yet still justify buying a new game there. If you really hold a conviction about there business practice, might I suggest that you refrain for shopping there at all. When it comes down to it, you are still "supporting" them and is it really justified over some piece of preorder DLC?

 

not trying to be a dick, but just find that ironic I guess.

MSRP means nothing. They can charge more if their contract allows for it and they can sell it for less for the very same reasons. This whole thing is stupid. They are the exclusive retailer, so they can do pretty much whatever they want. If you don't like it, then don't buy it.

 

The price is dictated by the market and believe it or not people really want this game and they are willing to spend a pretty penny for it. It looks like they did a small re-issue and now people can get it again if they so choose.

Unfortunately, nitwits are going to buy them up. 

@skiizim "Would you or anybody else feel better if they were selling used copies at $49.99?"

 

Well... When they first raised the used price to $60 used I did a big wtf, it's cheaper new. $50 would have raised an eyebrow though.

 

I also don't think clearancing out a product (collector's editions) at 50% to 80% off is the same thing as if they raised said CE up to $280 after opening it.

well the TIV for Fire Emblem Radiant Dawn is 32.50 and sells for 64.99. So I would think it might be comparable to that, although this being a game they recently "found" a stash of, it could be less than the provided statistical equation represented above (50% seems really unlikely).

 

I agree, people can complain but what matters is voting with your wallet. You don't wanna pay them 90 bucks for the game, take your cash elsewhere. I do find it curious that about 7 months ago I found a used copy of Xenoblade for 49.95 at a GS.

 

edit- so I decided to actually watch this video, and I find it really funny that you rail on GS but yet still justify buying a new game there. If you really hold a conviction about there business practice, might I suggest that you refrain for shopping there at all. When it comes down to it, you are still "supporting" them and is it really justified over some piece of preorder DLC?

 

not trying to be a dick, but just find that ironic I guess.

From my understanding of profit margins on new games, they make next to nothing on each new game (not saying they don't make anything, just that it's really small). Whereas with new used games, they make a boatload of profit. I fully support them as a new games retailer, and I don't mind giving them those 'tiny' margins for my new purchases. Call it rationalizing if you will, but I am comfortable with how it all works out.

The same can be said about eBay, it seems to be the norm that people buy two collectors editions, one to keep and one to flip on eBay to recoup the cost. You even sell on eBay and have taken advantage over several collectibles. You do have a valid point if they did reprint the game and started selling as used to benefit themselves but shame on a company for trying to make money. Would you or anybody else feel better if they were selling used copies at $49.99?

 

I don't condone a lot of there business practices but I'm not going to ostracize a company for trying to take control of what was an exclusive for them to begin with. Operation Rainfall started around a year before the game was localized, if the game really got the support it deserved we wouldn't be in this debacle. People decided to wait or didn't even have a wii to begin with and could have purchased the game months before it went out of print. It was exclusive to Gamestop and the Nintendo store for a while, didn't the alarm go off in peoples head?

 

I also don't see people complain when they buy complete collectors editions from Gamestop after they have been converted to used. Do these business practices only role one way? I honestly don't know where they got all these copies but if they did reprint, that  it is pretty shitty of them as a company. I know another possibility might be that copies were sent back to corporate, converted to used or even gutted copies and sat on them until now.

 

You were probably too young for this but I remember when a lot of retailers were selling Street Fighter on the SNES for $80 when it first came out. Now that was something to be pissed off about!

There is a very large difference for eBay. That is merely a market place where sellers (resellers) can list an item for whatever they want. They are not a business like Gamestop. It's not 'eBay' that is selling the items. With Gamestop being the only 'large' and 'official' game shop in North America, there are some standards they should be held to. They aren't joe schmo selling games in his spare time or some rinky dink little e-business. They are 'the' games retailer for North America, and they have direct ties to every publisher (hence all the goodies that they get for pre-orders). Given all of this, I don't feel that they are in an acceptable position to be behaving like some random grey market ebay seller.

 

People would have been much smarter to buy it earlier, but that in no way makes this behavior okay. It also makes Gamestop look even worse when you consider this was a pseudo exclusive for them. This is how they choose to treat situations that they have a kind of monopoly over? I am always preaching that companies only exist to make money, but when does it transition from good business to exploitation. 

 

I'm sure people wouldn't be complaining about buying a 'new' item for a cheaper 'used' price. Gamestop have many, many shitty practices, though. Having some that can be beneficial certainly don't make their abhorrent ones disappear. The possibility of this new game being sold as used is only a issue in the first place because it frees them up from their requirement to sell it at MSRP--and we can clearly see why they might want that  ;).

 

There are certainly some other possibilities besides a reprint, but they are just too unlikely. The only thing that would explain these copies being basically new is if they had been hoarding them, which is in NO way any better. They were the only portal for a lot of people to get the game. That is NOT an acceptable way to treat the game's release--especially when eBay clearly shows that the demand for the game is there. Just for the icing on the cake for that, the used games revenue goes to Gamestop and Gamestop alone, so that just fucks Nintendo and Monolith. I think this theoretical explanation is even worse than the assumed reprint.

 

And I never had a SNES, so I don't really remember that. I went straight from a NES to N64, so I missed all those games, the first time around. It was a very different market back then than it is now, though. Stores that have legitimate distribution deals with publishers must sell the games at MSRP. I'm assuming--based on how many prices did actually fluctuate between businesses--that things weren't nearly that strict back in the day.

MSRP means nothing. They can charge more if their contract allows for it and they can sell it for less for the very same reasons. This whole thing is stupid. They are the exclusive retailer, so they can do pretty much whatever they want. If you don't like it, then don't buy it.

 

The price is dictated by the market and believe it or not people really want this game and they are willing to spend a pretty penny for it. It looks like they did a small re-issue and now people can get it again if they so choose.

MSRP very much means something. As far as I understand it, large retailers (and Gamestop would certainly be a large one for games!) do not have the wiggle room in their contracts with the publishers to sell games at higher than MSRP. That would be why they would choose to sell this supposed reprint as used--because it frees them up from that stipulation.

 

They weren't quite the exclusive retailer, but even if they were, does that make it okay? This is an example of how this company conducts business, and I am really saying that it is not okay. As I said to skizzm, when does it go from good business to exploitation? A company in Gamestop's position should not be behaving like a random eBay reseller. It's just gross. I'm in no way bitching about the second hand market for the game--though I hate it that Nintendo couldn't have just made it easier to get; it would have made them and Monolith more money, but that's a talk for another time. I am really just bitching that Gamestop decided that they were in a position to get a little bit of that action, and likely created copies for that very purpose. In my opinion, it is not alright for them to do that, period.

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Gamestop made a deal with Nintendo making them the exclusive retailer. You could still get it direct from the publisher, but Gamestop was the only retailer who sold this game. Their exclusive contract wasn't the same as a standard one. They can do with it as they please. The reason why Gamestop made this deal is because they believed they could sell it as an exclusive, while the publisher wasn't sure it could be successful with a full release.

 

Personally, I am grateful that they decided to distribute Xenoblade because no one else wanted to and without this game's success I doubt The Last Story or Pandora's Tower would have made it to the USA.

 

I wouldn't call it exploitation. There is a demand for Xenoblade and they are filling it for less than the price that it's been selling for in the open market and in perfect condition. When there is a high demand for a product with little supply, it is going to sell for more. This isn't the first thing that's sold for more than sticker price (some cars come to mind) and it certainly won't be the last.

 

Would I buy this game for $90? Hell no. It's a DVD game on the Wii. In 5-10 years the game's value is going to drop like a rock and I'll be able to purchase it for next to nothing. Nintendo will probably have made a digital version by then too. In my experience, DVD games don't hold value very often. Carts often do and CD games do too, but not DVDs.

Gamestop made a deal with Nintendo making them the exclusive retailer. You could still get it direct from the publisher, but Gamestop was the only retailer who sold this game. Their exclusive contract wasn't the same as a standard one. They can do with it as they please. The reason why Gamestop made this deal is because they believed they could sell it as an exclusive, while the publisher wasn't sure it could be successful with a full release.

 

Personally, I am grateful that they decided to distribute Xenoblade because no one else wanted to and without this game's success I doubt The Last Story or Pandora's Tower would have made it to the USA.

 

I wouldn't call it exploitation. There is a demand for Xenoblade and they are filling it for less than the price that it's been selling for in the open market and in perfect condition. When there is a high demand for a product with little supply, it is going to sell for more. This isn't the first thing that's sold for more than sticker price (some cars come to mind) and it certainly won't be the last.

 

Would I buy this game for $90? Hell no. It's a DVD game on the Wii. In 5-10 years the game's value is going to drop like a rock and I'll be able to purchase it for next to nothing. Nintendo will probably have made a digital version by then too. In my experience, DVD games don't hold value very often. Carts often do and CD games do too, but not DVDs.

Well, I've made my case for how I feel and explained it to the fullest of my ability--both in the video and my my responses. We seem to have a fundamental difference in our opinion of what is and what isn't okay for a big, official business like Gamestop to do. We shall just have to leave it at that, I suppose.

It's pretty lame of them to do, but they're in the business to make money. This is par for the course with GameStop. I generally only buy new from them, anyway. They have shady practices. It's nothing new. When you shop "used" there, you're basically submitting to their will. It's just something you either accept and participate in or you take your business elsewhere.

 

People that have lowered their standards won't change their minds because of this.

In retrospect if I didn't own the game I would probably be bothered or even outraged. I'm more of a "benefit of the doubt" kind of person, so I wouldn't cast out the first stone when the story broke. I would never buy this game at the price that it is but that's just me, my OCD only goes so far. I really do wish the game garnered the support it received from Operation Rainfall but I guess it's too late for that. Here's to hoping if a followup on the Wii U comes about, hopefully it wont have the same fate.

In retrospect if I didn't own the game I would probably be bothered or even outraged. I'm more of a "benefit of the doubt" kind of person, so I wouldn't cast out the first stone when the story broke. I would never buy this game at the price that it is but that's just me, my OCD only goes so far. I really do wish the game garnered the support it received from Operation Rainfall but I guess it's too late for that. Here's to hoping if a followup on the Wii U comes about, hopefully it wont have the same fate.

X has already been announced, so we can only hope that it's handled better this time!

From my understanding of profit margins on new games, they make next to nothing on each new game (not saying they don't make anything, just that it's really small). Whereas with new used games, they make a boatload of profit. I fully support them as a new games retailer, and I don't mind giving them those 'tiny' margins for my new purchases. Call it rationalizing if you will, but I am comfortable with how it all works out.

 

I am certain that what you have said about profit margins is 100% true. But, as someone who refuses to shop certain places/ buy certain products/ live a certain lifestyle, I really have to say that when talking about the lesser of 2 evils, one is still talking evil.

 

supporting companies/industries in you disagree with in anyway still gives them the motivation to continue doing what it is that you don't like in the first place- albeit in this instance it is not a complete direct link. but for as much as you ragged on them being a bad company, one would think that you could find another way to get a new game.

 

Just remember that we are speaking of a company that engages in the practice of selling "New" games that aren't sealed, and has been known to have shady practices with new merchandise.

 

In A World Of Compromise, Some Don't.

I am certain that what you have said about profit margins is 100% true. But, as someone who refuses to shop certain places/ buy certain products/ live a certain lifestyle, I really have to say that when talking about the lesser of 2 evils, one is still talking evil.

 

supporting companies/industries in you disagree with in anyway still gives them the motivation to continue doing what it is that you don't like in the first place- albeit in this instance it is not a complete direct link. but for as much as you ragged on them being a bad company, one would think that you could find another way to get a new game.

 

Just remember that we are speaking of a company that engages in the practice of selling "New" games that aren't sealed, and has been known to have shady practices with new merchandise.

 

In A World Of Compromise, Some Don't.

Everything you just said is completely valid. It more comes down to me viewing it as 'rewarding' them for their business practices that I am okay with (most things surrounding new games) and not rewarding them for those that I'm not. They're also the best place to pre-order if you're going to pay MSRP and want a pre-order bonus. Amazon damages items very frequently now--especially collector's editions, which are the only items I buy day 1 at MSRP--so they're out. Best Buy pings your credit/debit card weekly until it's released and have screw ups for pre-order bonuses, so they're out. And I can't even think of another big option past those two. I used to be 110% amazon, but their packaging has completely fallen off the cliff over the past two years, and it's just not worth the hassle. 

The funny thing is if they are gutting games and selling them used.  Then why are gutted stores copies sold as new?  

I paid a lot less than $90 for every copy I have. There have been multiple chances to get it cheaper in the past. I'm not really sure what the big deal is for them to be selling it for $90 now, because people do the same thing by buying games, holding them until they go out of print, then selling them.

 

It's all supply and demand. Am I willing to pay $90 for one? No. Am I willing to let someone pay me $100 for a copy, maybe unless the value climbs. Earthbound is a pretty expensive game too, so where is the outrage in people charging high prices for it on eBay?