[Deal Dead] Final Fantasy Crystal Chronicles $14.99 at Sam Goody [Now $49.99]

[Yeahman]

This is obviously a mistake but

www.samgoody.com/Games/Game.aspx?h_id=H++++42111

Don't know if it will be honored but check it out.

EDIT: I guess those thousand orders in an hour clued them in. Odds are they won't honor any orders but oh well.

[DRJ555]

That's the reserve price. It says reserve instead of buy. They will probably charge you the other $35 when it ships. But you never know.

[rodeojones903]

Hmm.. i wonder if that 14.99 reserves a copy for you, and they make you pay the rest when shipped? Cant hurt to try.

[danh920]

they can't charge you additionally unless you authorize it

ninja gaiden say it's a $49.99 reserve

[waxHead]

I figured it was worth a shot:

---------------------------------------------
Final Fantasy: Crystal Chronicles / Game
Final Fantasy: Crystal Chronicles / Game
NINT96127CUBE 1 Game $14.99 $14.99

Subtotal 1 US$14.99

US Domestic Mail (may include handling) $2.27


Backorder - Total Price US $17.26

---------------------------------------------

this says the game was charged at $14.99. I'll send it back (or reverse the charges) if they try to charge more when they ship it.

[Yeahman]

Every other pre-order game has the full price listed.

They messed up on Final Fantasy Tactics Advance to so it wouldn't be the first time they did this.

Plus if you had to pay more later they would be obligated to tell you.

This is a screw up plain and simple

[The_Continental]

Put in the order, I hope they honor this price whin it comes the time...

I'll have to return it if they don't ...

[coffman]

I tried it. I thought at first that the $14.99 price was to reserve a copy, but when you complete the checkout it tells you that the amount listed is what will be charged to your credit card. Like you said, we'll see if it is honored.

[GameDude]

I really hope people don't start ordering hundreds of copies and ruin it like they did the best buy mess up. :cry:

[waxHead]

Yeahman,

thanks for the heads-up on this ;)

what happend w/ the Final Fantasy Tactics Advance pre-order? did they honor their price mistake?

hopefully they will on this one!

[crawlingpeter]

ive been reading that its actually the guide instead.

[Indiana]

Actually they would have to contact you to cancel it because I only authorized a $14.99 charge.

[Freshwillis]

I traded in my preorder on this at EB, but for 14.99 I might as well get it. :D

[waxHead]

I really hope people don't start ordering hundreds of copies and ruin it like they did the best buy mess up. :cry:

I can't tell you how much it f***ing pisses me off when ppl do that. buy one, two, maybe three copies of a game, but NOT tens or hundreds.

"gee, Circuit City is selling $5 games. maybe I'll be a right bastard, buy them all, and make $5 on each one on eBay." :evil:

[Indiana]

ive been reading that its actually the guide insted.

How do you figure it is the guide? My order says Final Fantasy: Crystal Chronicles / Game

[waxHead]

ive been reading that its actually the guide insted.

from the game synopsis? it's a quote, they're quoting the author and source.

[crawlingpeter]

ive been reading that its actually the guide insted.

How do you figure it is the guide? My order says Final Fantasy: Crystal Chronicles / Gamei dunno for sure but apparently they did this before with FFTA and it is the exact price of the guide...

thats not to say it is for sure tho, just telling you what i read at another forum.

[Yeahman]

I never saw the FFTactics with my own eyes. It was posted the same place I got this and when I went to check it, the page was mysteriously unavailable. :twisted:


I second the notion. Don't order a crapload of copies. Give everyone a shot. 8)

[Doylerulez]

It's under new releases next to NBA ballers, who preorders guides? I'm taking a chance to swipe this.

[Indiana]

ive been reading that its actually the guide insted.

How do you figure it is the guide? My order says Final Fantasy: Crystal Chronicles / Gamei dunno for sure but apparently they did this before with FFTA and it is the exact price of the guide...

thats not to say it is for sure tho, just telling you what i read at another forum.

Well my order has a column for format and it says Game in that column so if they ship a guide rather than a game they are going to get an earful.

[jetblac]

I think it goes overboard when people take what they see here and post it some place else. Now THAT IS FOUL. Keep it home people. remember how crazy you were when you first got here and saw all the stuff you missed out on? Let those people find this stuff on their own. at least on the price mistakes. 1000 orders within 3 hours is a red flag for pricing errors folks. they will find out. lets keep it real. I'm going to grab my one copy and be happy as hell if they send it. I'll be real mad if they cancel the day before it comes out because this has been posted all over the place.

[diggs13]

ordered one ,thanks! and if you look at the synopsis for any other game it quotes a guide to. so it should be the game.lets just hope they honor it.crosses fingers....

[jkam]

Definitely! Grabbed one copy. Hopefully they will send it.

[peteyrose]

Just ordered 150 copies, thanks for the tip!

:wink:

[The_Continental]

Yeahman,

You've helped me out in the past, and now, again, you drop another great deal...

By the way, Gitaroo Man is great . . .

[waxHead]

Just ordered 150 copies, thanks for the tip!

:wink:

I'm sure your credit company thanks them for it too :D

[E-Z-B]

I don't think anyone would want to order a crap load out of the possibility that they end up trying to charge the full $50 per copy on your credit card. I think most "wise" people are only going to experiment with purchasing one copy.

[doraemonkerpal]

ordered one, thanks!

[WarrenGekko]

I just ordered two copies!
One for me and one as a gift.
I really hope this is for the game and they honor the price.
Otherwise, I am cancelling the entire thing.

[metroidkiller9]

i already did the 4 for 1 deal at eb but i ordered one anyway. but samgoodys doesnt ship until the 15th. i dont know if i can hold on to my eb copy without opening it to see if this deal works out...

[waxHead]

i already did the 4 for 1 deal at eb but i ordered one anyway. but samgoodys doesnt ship until the 15th. i dont know if i can hold on to my eb copy without opening it to see if this deal works out...

what does it matter? the same sealed game is the same sealed game no matter where it's from, unless the plastic wrap is covered w/ all sorts of nasty stickers.

[Doylerulez]

I don't think anyone would want to order a crap load out of the possibility that they end up trying to charge the full $50 per copy on your credit card. I think most "wise" people are only going to experiment with purchasing one copy.

I'm trying the experiment myself, but they can't change the amount they charge you without getting approval from you first, in which case I'd cancel my order.

[MCalvert1]

They never honored the FFTA mistake. Everyone got a letter pointing out that in their legal disclaimer it says they don't have to honor pricing mistakes. And the order was canceled. So at least you're not stuck paying full price. Sorry everyone, don't get your hopes up.

MjC

[E-Z-B]

You never know. They can try to charge you, claiming that $15 was the reserve price, and you can take time to dispute it, but if the charges show up at the end of your billing cycle before it gets resolved, then you're faced with an even bigger headache. Good luck to those that do order multiple copies.

[Imation]

I think it goes overboard when people take what they see here and post it some place else. Now THAT IS FOUL. Keep it home people. remember how crazy you were when you first got here and saw all the stuff you missed out on? Let those people find this stuff on their own. at least on the price mistakes. 1000 orders within 3 hours is a red flag for pricing errors folks. they will find out. lets keep it real. I'm going to grab my one copy and be happy as hell if they send it. I'll be real mad if they cancel the day before it comes out because this has been posted all over the place.

No shit, but sadly I've already seen this posted on a major gaming board (XenGamers (http://66.98.212.235/showthread.php?s=&postid=2146122#post2146122)) so I have little hope this will be honored now. :(

[doraemonkerpal]

hehe, somebody already posted it on fatwallet :(

[waxHead]

hehe, somebody already posted it on fatwallet :(

then we're all screwed.

[Imation]

Think they'll notice before it ships tomorrow?

[E-Z-B]

Well, it was fun while it lasted.

[pzen]

I really hope people don't start ordering hundreds of copies and ruin it like they did the best buy mess up. :cry:

I can't tell you how much it f***ing pisses me off when ppl do that. buy one, two, maybe three copies of a game, but NOT tens or hundreds.

"gee, Circuit City is selling $5 games. maybe I'll be a right bastard, buy them all, and make $5 on each one on eBay." :evil:

It's called capitalism, welcome to America comrad!

[waxHead]

I really hope people don't start ordering hundreds of copies and ruin it like they did the best buy mess up. :cry:

I can't tell you how much it f***ing pisses me off when ppl do that. buy one, two, maybe three copies of a game, but NOT tens or hundreds.

"gee, Circuit City is selling $5 games. maybe I'll be a right bastard, buy them all, and make $5 on each one on eBay." :evil:

It's called capitalism, welcome to America comrad!

it's also called GREED.

[E-Z-B]

I really hope people don't start ordering hundreds of copies and ruin it like they did the best buy mess up. :cry:

I can't tell you how much it f***ing pisses me off when ppl do that. buy one, two, maybe three copies of a game, but NOT tens or hundreds.

"gee, Circuit City is selling $5 games. maybe I'll be a right bastard, buy them all, and make $5 on each one on eBay." :evil:

It's called capitalism, welcome to America comrad!

Oh boy, not this arguement again. True, we live in a capitalist economy, but this is a socialist website. If you're looking for a capitalist website, then stick with ebay. That's capitalism at its finest.

[Wolfgame]

It's a great deal, but I simply don't want that game, now if it were Ninga Gaiden, lol

[Wolfgame]

http://www.samgoody.com/Games/Game.aspx?h_id=H++++42964

umm dead mans hand is only 29.99 im not sure if thats how much its supposed to be, if not then thats nopt half bad.

[pzen]

I really hope people don't start ordering hundreds of copies and ruin it like they did the best buy mess up. :cry:

I can't tell you how much it f***ing pisses me off when ppl do that. buy one, two, maybe three copies of a game, but NOT tens or hundreds.

"gee, Circuit City is selling $5 games. maybe I'll be a right bastard, buy them all, and make $5 on each one on eBay." :evil:

It's called capitalism, welcome to America comrad!

Oh boy, not this arguement again. True, we live in a capitalist economy, but this is a socialist website. If you're looking for a capitalist website, then stick with ebay. That's capitalism at its finest.

I ordered only one I am just pointing out that short of starting your own private site there is no way to stop it. Do not let it piss you off there are far worse things in this world.

[emperordahc]

Ordered 2 as 2 seperate orders. Went through, checked my credit card website, and, yup, they went through as the amount given.

Cha-Ching!

[E-Z-B]

I ordered only one I am just pointing out that short of starting your own private site there is no way to stop it. Do not let it piss you off there are far worse things in this world.

Actually, I'm not "pissed" about anything. I have a feeling that all orders would have been cancelled anyway. Just debunking the "capitalism arguement" that swirls around here from time to time.

[emperordahc]

Think they'll notice before it ships tomorrow?

Note that the website lists "2/15/2004" as the release date. The *10th* is the release date. Sounds likes there's bunches of numbers crossed here. At any rate, they've got almost a freakin' week to figure something out, if the 15th is their date for it.

I'm picking my preorder up at EB tommorrow, no matter what.

[E-Z-B]

If the site still lists it as $15 by wednesday, I'm going to CC for a pricematch.

[emperordahc]

*****DEAL DEAD*****

Now $49.99.

[jkam]

Deal is dead now...probably thanks to FW. Glad I at least got the chance to get one at this price. Thanks! I will keep my fingers crossed.

[JCDenton]

I got my order in as the price was changing. Luckily it went through at $14.99. Let's hope they honor it.

[maxgle]

yeah, deal dead

[CheapyD]

Well, I hope you guys get it, but remember what happened last time:

http://cheapassgamer.com/forum/viewtopic.php?t=1286&postdays=0&postorder=asc&high light=sam+goody&start=0

[doraemonkerpal]

I just checked my order status and it says that your order is being prepared for shipment! Wow, i hope this means we all got in for the 14.99 price! :)

[stapleking]

Had the freaking order almost complete... entered the credit card number and pressed 'submit' and then nothing... just a huge white screen of disappointment. Waited of few minutes, hit back, still in cart for $14.99. Tried to submit again... and nothing... I think I've lost this one... either that or I'm getting a million of them because I did it a few too many times for safety.

[emperordahc]

I got all the way through, and had it kicked into level 2, "Processing". However, I've gotten several strange eMails, repeadedly telling me they're "Processing" my order... except now it has my amount as zero, but I've had "one" shipped.

Quite odd.

[E-Z-B]

They shouldn't even have the game yet. How can they be shipping it? Unless they keep it in stock until Nintendo tells them they can sell it. Odd.

[Ericnmel99]

I just got emails for my orders saying that they are being shipped

[Yeahman]

Look at your e-mails more closely. The numbers are shifted. I thought the same thing when I first looked but it should read:

# - ordered
0 - shipped
# - backordered

[Ericnmel99]

i know, i got 2 emails the first one had all zero's then they sent me another one with 1 uner shipped and then it says under that 3-5 business days to ship.

[ZForce915]

Closest call ever.

I got my preorder in, checked my email...came back to CAG and Boom! It's over.

[metroidkiller9]

Look at your e-mails more closely. The numbers are shifted. I thought the same thing when I first looked but it should read:

# - ordered
0 - shipped
# - backordered

yeahman is right. if you look, youll notice the columns arent lined up correctly. if you shift it it reads:

------------------------------------------------------------------------------
Amount - Ordered - Shipped - BackOrd - Price - Title
------------------------------------------------------------------------------
0.00 - 1 - 0 - 1 - 14.99 - FINAL FANTASY: CRYSTAL / GAME
------------------------------------------------------------------------------
0.00 Subtotal
0.00 Shipping & Handling
$0.00 Total

Your order is being processed.



i dont know if the amount totals to zero because theyve cancelled it or because its still a preorder. i guess we'll find out sooner or later.

[GameDude]

They shouldn't even have the game yet. How can they be shipping it? Unless they keep it in stock until Nintendo tells them they can sell it. Odd.


My EB called me today and told me that they'd get it in about 45 minutes.

[JCDenton]

Had the freaking order almost complete... entered the credit card number and pressed 'submit' and then nothing... just a huge white screen of disappointment. Waited of few minutes, hit back, still in cart for $14.99. Tried to submit again... and nothing... I think I've lost this one... either that or I'm getting a million of them because I did it a few too many times for safety.


Check your email. I had it freeze on me after clicking submit. I waited a few minutes, clicked submit again, and got a message saying my cart was empty. When I went to put the game back in my cart, it was at $49.99. I checked my email though, and apparantly the order went through at $14.99 the first time I clicked submit.

[jetblac]

Although I know this doesn't mean anything solid...
My card was charged.
So that means either I'm going to get it, or I'm out of $34 bucks for the next 10 days until my bank releases the preauthorization charges.
HPshopping got me $$340 a couple of weeks ago when they mispriced lcd screens at $170

[Imation]

Seems that my order is currently "being prepared for shipment".

Hmm...did the FFTA guys get that status on their order before theirs was canceled as well?

EDIT
Seems I just got 2 emails like everyone else with the 0 shipped and # backordered.

[StealthGear]

those emails are automatically sent to you when you click on the "view order status" link in your first email.

[Dane]

still on?

[stapleking]

Had the freaking order almost complete... entered the credit card number and pressed 'submit' and then nothing... just a huge white screen of disappointment. Waited of few minutes, hit back, still in cart for $14.99. Tried to submit again... and nothing... I think I've lost this one... either that or I'm getting a million of them because I did it a few too many times for safety.


Check your email. I had it freeze on me after clicking submit. I waited a few minutes, clicked submit again, and got a message saying my cart was empty. When I went to put the game back in my cart, it was at $49.99. I checked my email though, and apparantly the order went through at $14.99 the first time I clicked submit.

Yeah, I checked that... and there's nothing... nothing at all... =(
Oh well, I just hope someone who couldn't afford it otherwise got in on the deal.

[Gage33]

Click on the status link in the first e-mail you got. Mine says the order has shipped! It may have actually worked. :D

[emperordahc]

Holybejezus. Mine, too. The eMail you get after checking shows it as being shipped, as well.

EDIT: Big problem. It's shown as shipped, but notice in the eMail that it adds this line near the bottom, which is different from yesterday:

"Your order did not ship due to BACKORDER ITEMS/S WILL SHIP UPON RECEIPT."

Ack.

[E-Z-B]

What I find most amusing about this is the fact that the deal died as soon as it was posted on FatWallet. Much like the Circuit City deals that we had here for a month or so - they died about a day or two after being posted on FatWallet.

[secretvampire]

In other words, a bunch of the retailers have wized up a little bit and started watching FatWallet. It should be avoided like the plague (I sure do).

[outkastx]

Order Status

Order Status


Order Status as of February 10, 2004 9:38 AM EST

Order Number: ***************


1. Your order is currently being processed.
2. Your order is being prepared for shipment
-> 3. Your order has been shipped

For your convenience, we have sent the details of your order to your e-mail address.
Please note that gift cards are sent from our Minnesota facility.

Check status of another order

___

WOO HOO!

[diggs13]

same here says mine has shipped to.

[diggs13]

same here says mine has shipped to.

[WarrenGekko]

I just checked and both of mine are shipping just like the above.
I want to hear when people really start receiving theirs.
I went with the cheapest shipping option.

[Max Spider X]

Can anyone tell if his credit card has been charged? Mine takes 2 days to post charges.

[jetblac]

My card was preauthorized.
when i look at order confirmation It says the order has shipped, but I think that is a nice way of saying "you ain't getting shit" . because I got an email a couple of seconds later saying ...Your order did not ship due to BACKORDER. ITEMS/S WILL SHIP UPON RECEIPT
Quantity says 0 and price says $0

[metroidkiller9]

on their website it says the game isnt released until the 15, so they cant possibly have shipped.

[emperordahc]

BTW, want to be the first to mention that I picked mine up in Turkey Creek, Knoxville, TN. EB Games. Waited for the doors to open.

Suckas! ;)

[metroidkiller9]

UPDATE: its now listed as 44.99

[GSJaia]

According to the Sam Goody website my 14.99 copy has shipped as well. :)

[DRJ555]

Read your email again and line up the numbers. I will say

shipped
0

When you line them up.

[GSJaia]

I didn't check the e-mails, only the website. The e-mail says I have 1 backordered apparantly.

[emperordahc]

Playing it right now. OH MY GOD. It's... it's... awesome...

Still wondering about my 2 extra copies from SG. ;)

[Imation]

Read your email again and line up the numbers. I will say

shipped
0

When you line them up.
Yeah well mine says near the bottom:
Your order did not ship due to BACKORDER ITEMS/S WILL SHIP UPON RECEIPT. :?

[ajh2298]

emperordahc

Are you playing 1 player or two? Cause if the 1 player is any good I might have to pick it up.

[MauMauProductions]

Apparently Sam Goody feels bad...theyre charging 44.99!!

[The_Continental]

well,
I guess they're honoring it, It officiallt shipped today, according to the website...
and no, I'm not making the 0 1 0 error...

[The_Continental]

Oh,
Nevermind, I guess I'm an idiot, the website says that it shipped, and my card has been charged, but the e-mail i get still says it's back ordered, ...hmmmm...

[waxHead]

What I find most amusing about this is the fact that the deal died as soon as it was posted on FatWallet. Much like the Circuit City deals that we had here for a month or so - they died about a day or two after being posted on FatWallet.

E-Z-B,

you know what's funny (and a bit sad at the same time, due to what I missed out on)? I only found out about CAG b/c of fatwallet, that was back near the end of Dec/beginning of Jan. I only used fatwallet to find cheap games, after I realized slickdeals would never get the stuff that ended up on fatwallet. someone mentioned this site in a post, and I've been here ever since. evolution of a CAGer, at least this one ;)

a big thanks to CheapyD and the CAG collective for my now-incredibly-large game collection!

[jetblac]

What I find most amusing about this is the fact that the deal died as soon as it was posted on FatWallet. Much like the Circuit City deals that we had here for a month or so - they died about a day or two after being posted on FatWallet.

E-Z-B,

you know what's funny (and a bit sad at the same time, due to what I missed out on)? I only found out about CAG b/c of fatwallet, that was back near the end of Dec/beginning of Jan. I only used fatwallet to find cheap games, after I realized slickdeals would never get the stuff that ended up on fatwallet. someone mentioned this site in a post, and I've been here ever since. evolution of a CAGer, at least this one ;)

a big thanks to CheapyD and the CAG collective for my now-incredibly-large game collection!

Me TOO!!

[Masterkyo]

Cheapassgamer is more accurate than everwhere :)

#1 website for cheapass deal on my LIST

[waxHead]

Cheapassgamer is more accurate than everwhere :)

#1 website for cheapass deal on my LIST

I second, third, and fourth that ;)

[jkam]

What I find most amusing about this is the fact that the deal died as soon as it was posted on FatWallet. Much like the Circuit City deals that we had here for a month or so - they died about a day or two after being posted on FatWallet.

E-Z-B,

you know what's funny (and a bit sad at the same time, due to what I missed out on)? I only found out about CAG b/c of fatwallet, that was back near the end of Dec/beginning of Jan. I only used fatwallet to find cheap games, after I realized slickdeals would never get the stuff that ended up on fatwallet. someone mentioned this site in a post, and I've been here ever since. evolution of a CAGer, at least this one ;)

a big thanks to CheapyD and the CAG collective for my now-incredibly-large game collection!

Me TOO!!

I found CAG through Fat Wallet also. It was the best deal I ever found on that site. This is truly a great community.

[doraemonkerpal]

What I find most amusing about this is the fact that the deal died as soon as it was posted on FatWallet. Much like the Circuit City deals that we had here for a month or so - they died about a day or two after being posted on FatWallet.

E-Z-B,

you know what's funny (and a bit sad at the same time, due to what I missed out on)? I only found out about CAG b/c of fatwallet, that was back near the end of Dec/beginning of Jan. I only used fatwallet to find cheap games, after I realized slickdeals would never get the stuff that ended up on fatwallet. someone mentioned this site in a post, and I've been here ever since. evolution of a CAGer, at least this one ;)

a big thanks to CheapyD and the CAG collective for my now-incredibly-large game collection!

Me TOO!!

I found CAG through Fat Wallet also. It was the best deal I ever found on that site. This is truly a great community.

hehe, same here! i saw a post around january (probably the same post as you e-z-b, lol! anyways, cag is honestly the best around. you all post up the best deals and you post them up first! the only deal i've been able to get in on is the summer heat volleyball and the ff:cc (hope it works!) so far, but i'm looking forward to more. thanks to all the the cag members :P

[spidey]

Check your order status online guys. My order said it was shipped.

It seems that Sam Goody's email notification is a tad on the slow side.

Either that or they're screwing with me since my card was charged. :D

*EDIT: Haha, it seems they were screwing with me. Right after I checked my order status, I get an e-mail saying ,

Your order did not ship due to unknown reasons.

[metroidkiller9]

on their website it says the game isnt released until the 15, so they cant possibly have shipped.

ive always wanted to quote myself

[DRJ555]

Unknown reasons? We all know the reason, but they don't?

If anyone actually gets the game DELIVERED let us know.

[spidey]

on their website it says the game isnt released until the 15, so they cant possibly have shipped.

ive always wanted to quote myself

Funny you say that cause sam goody seems to think otherwise. (http://home.earthlink.net/~amazingspidey/images/CAG/shipped.jpg) <--- click me

[secretvampire]

I talked to a Customer Service rep. He basically said that the item was just out of stock. I asked him if that was what the "Unknown Reasons" thing meant, and he basically said yeah, your order is still open and once it is back in stock, it will be shipped out. I didn't push it any farther than that, but it looks like they haven't cancelled orders en masse or anything yet.

[outkastx]

on their website it says the game isnt released until the 15, so they cant possibly have shipped.

ive always wanted to quote myself

Funny you say that cause sam goody seems to think otherwise. (http://home.earthlink.net/~amazingspidey/images/CAG/shipped.jpg)

Why does Sam Goody think otherwise? They are still taking reservations and aren't shipping until 2/15.

The messages we're getting might happen to all of those who pre-order there.

[spidey]

on their website it says the game isnt released until the 15, so they cant possibly have shipped.

ive always wanted to quote myself

Funny you say that cause sam goody seems to think otherwise. (http://home.earthlink.net/~amazingspidey/images/CAG/shipped.jpg)

Why does Sam Goody think otherwise? They are still taking reservations and aren't shipping until 2/15.

The messages we're getting might happen to all of those who pre-order there.

When I check my order status online, it clearly states that the game has been shipped. Error on their part. I fully understand that SamGoody won't have the game in stock till the 15th. Click the text, it's a screenshot.

[metroidkiller9]

on their website it says the game isnt released until the 15, so they cant possibly have shipped.

ive always wanted to quote myself

Funny you say that cause sam goody seems to think otherwise. (http://home.earthlink.net/~amazingspidey/images/CAG/shipped.jpg)

im not sure what you mean by that as their website clearly say that the game is released on the 15th so i dont know how to respond to you.
i really just wanted to quote myself quoting myself.

[secretvampire]

Also, just so you know, when you check that order status screen, it automatically sends the detail you get to your email. So it is no coincidence that you get that email from them almost immediately after you check the status online. The "Your Order Has Shipped" message is erroneous.

[spidey]

Also, just so you know, when you check that order status screen, it automatically sends the detail you get to your email. So it is no coincidence that you get that email from them almost immediately after you check the status online. The "Your Order Has Shipped" message is erroneous.

Yeah, I just noticed the print on the bottom.

[guessed]

Spidey, you may want to photoshop your order number out of that pic, or remove the pic entirely. Just a suggestion.

[Doylerulez]

Spidey, you may want to photoshop your order number out of that pic, or remove the pic entirely. Just a suggestion.

Good advice, make sure you protect yourself and your order even though this a good community for the most part. And Shania Twain, come on.

[spidey]

Spidey, you may want to photoshop your order number out of that pic, or remove the pic entirely. Just a suggestion.

Point noted. Screenshot removed. Thanks. :)

I was going to clear the order number out but I was halfway through uploading the pic and was too lazy to do so. Better safe than sorry eh?

[MauMauProductions]

What could someone even do with the number

[DRJ555]

People are paranoid.

[jetblac]

I talked to a Customer Service rep. He basically said that the item was just out of stock. I asked him if that was what the "Unknown Reasons" thing meant, and he basically said yeah, your order is still open and once it is back in stock, it will be shipped out. I didn't push it any farther than that, but it looks like they haven't cancelled orders en masse or anything yet.

I know the anxioty is killing you, but you calling customer service is going to kill you faster.

[secretvampire]

I know the anxioty is killing you, but you calling customer service is going to kill you faster.

Riiiiiight...because I'm sure a call asking about an order status sticks out like a sore thumb. It's not like the brain-dead customer service rep is going to know this game usually sells for more. He didn't even know this was a pre-order, he just thought it was "out of stock."

[guessed]

What could someone even do with the number

Call customer service, give them the order number, shmooze a little, get account info ("which cc did I use?", "what do you have down for my address?"), possibly cancel the order (which most likely won't make much difference in this instance), or, at the very least, check order status hundreds of times, each one generating an annoying email to him.

As they say, "Just because you're paranoid, doesn't mean they aren't out to get you."

[The_Continental]

Well,

It appears that Sam Goody has credited back my credit card, ... I guess they won't be honoring this . . .

[outkastx]

I'm still good over here.

[Imation]

They haven't even charged my card yet so whatever.

I'll be skeptical about them honoring the order if I don't recieve word of the game shipping come Tuesday.

[DRJ555]

I doubt they would honor it since they must have got 1000s of orders so someone is going to see that they are selling a game for $15 that they have to buy for around $42 and they will cancel the order.

If everyone bought one and didn't post on fat wallet they might have shipped before anyone found out.

I was the first one to see this deal (at least the first to post) and I didn't even bother trying to buy it 'cause I knew what would happen.

I hope some of you actually get the game because it is very fun, but don't get your hopes up.

[E-Z-B]

Well, I got this email from Sam Goody this morning:

Your back/special order has not yet arrived. Please know that we are working on getting it for you as soon as possible. As soon as it arrives, your order will be shipped! In the event the product becomes unavailable, we will notify you. Thank you for your patience.

If you need to contact us, your order confirmation # is XXXXXXXXXXX.

B/O Qty Item # Title
1 NINT96127CUBE FINAL FANTASY: CRYSTAL / GAME

If you have any questions, please contact us

[Indiana]

I received the same message today. Of course my card has not been charged yet. But according to their website they do not charge you until it ships.

[WarrenGekko]

Ditto on my order.
They are "working hard" to get the game to me.
Maybe when it is a greatest hit, I will get it

[outkastx]

Ditto on my order.
They are "working hard" to get the game to me.
Maybe when it is a greatest hit, I will get it

They weren't shipping until the 15th, but you can't ship on a Sunday. So today would be the first day they would ship.

I know I'll be checking my CC to see if the charge went through about 3 today...

[emperordahc]

Ditto on that eMail about it being backordered; got mine at 5AM this morning. Also, my credit card HAS been charged.

Hey, I already have the game; I'm just picking up some spares. Hea. It kicks ass.

[ZForce915]

I got an email today saying the same thing.

[judyjudyjudy]

Ditto on the backorder email here. Today is a USPS holiday, so they're not going to be shipping anything today either.

[fwacce]

They weren't shipping until the 15th, but you can't ship on a Sunday. So today would be the first day they would ship.

Actually, they couldn't ship today either. President's Day.

[outkastx]

They weren't shipping until the 15th, but you can't ship on a Sunday. So today would be the first day they would ship.

Actually, they couldn't ship today either. President's Day.

I realized that when I pulled up to the post office to mail off some auctions. Oops. :oops:

[Yeahman]

Got the same e-mail. Has anyone had their order cancelled?

LOL at the Greatest Hits comment. Although you meant players choice. :wink:

[Max Spider X]

How can a game jump straight from preorder to backorder? I think Sam Goody is intentionally putting the game on hold until a reasonable amount of time passes so that they can lawfully cancel our orders. They'd rather not sell a single copy at regular price than selling all the copies at $15. BTW, the price has just jumped again from $45 to $50.

[emperordahc]

I'll wait it out. I'm giving them three weeks, and then I'm calling customer service. I've only got 2 copies ordered, so ~$30 tied up on my credit card is no big whoop.

[terribledeli]

How can a game jump straight from preorder to backorder? I think Sam Goody is intentionally putting the game on hold until a reasonable amount of time passes so that they can lawfully cancel our orders. They'd rather not sell a single copy at regular price than selling all the copies at $15..

Thats my guess. I think they "hold out" backorders for three weeks and cancel them without emailing you. I once ordered a cd a few years back from the website. I assume it was cancelled, that or my backorder should be hitting those terrible two's soon.

[ZForce915]

The stupid thing is they can't sell any games if it stays on backorder. I wonder if you could find a copy at a retail store if you could get them to honor your preorder there.

[outkastx]

The stupid thing is they can't sell any games if it stays on backorder. I wonder if you could find a copy at a retail store if you could get them to honor your preorder there.

I wonder how many people who pre-ordered the game at $44.99 at the site are bitching right now.

[jetblac]

When you place an order they preauthorize your credit card. The credit card company then holds that authorization for 10 days. If after 10 days the charging company (ex. Sam Goody) does not claim the funds, the preauthorization drops and you lose out on the advertised price.

[The_Continental]

I'd love to be able to stroll into Sam Goody B&M and pick up my backorder

[Ericnmel99]

I called the customer support line and asked them when they plan on getting in the game. Her reply was that backorder products normally take 3-4 weeks to get in stock again. I also asked her if i would be able to pick my online order at a store and she said no if you ordered a product online you must wait for it to be shipped. bummer

[JCDenton]

I assume they're probably just going to leave the game on backorder and cancel our orders without fessing up to us. However, someone on fatwallet claims their game just shipped and they got a tracking number for it, so perhaps there is hope.

[GSJaia]

When you place an order they preauthorize your credit card. The credit card company then holds that authorization for 10 days. If after 10 days the charging company (ex. Sam Goody) does not claim the funds, the preauthorization drops and you lose out on the advertised price.

Not true at all. I got my GameStop Ratchet and Clank: Going Commando for 10 bucks 2 months after they adjusted their price. GameStop screwed up what they sent me, but they honored the price months after. Same with a dozen other CAGs here.

[E-Z-B]

someone on fatwallet claims their game just shipped and they got a tracking number for it, so perhaps there is hope.

I doubt this person was telling the truth. The deal was posted here first (I assume), meaning that CAGs likely took advantage of the deal before fatwallet users did. Someone on this site would likely get their order shipped first.

[coffman]

I am fairly certain I got a copy on order well before the deal appeared on fatwallet. The game has still not shipped for me and is still listed as being on backorder.

[The_Continental]

same here, no dice yet . . .
I don't have much hope that it will ever ship

[Indiana]

It's probably some Sam Goody employee who was told to say this so that we would believe that they are honoring the price. I'm sure they will just state that never could get any copies of the game in after the first shipment. Therefore they had to cancel all orders.

[ZForce915]

Can they do that? Can they hold copies and just say they aren't in stock? I think that when they do come back in stock we should all demand the price we ordered them for.

[terribledeli]

Sam Goody will likely try to convience you the game "Final Fantasy Crystal Chronicles" never existed. Infact, they'll probably just mail you a copy of Sly Cooper.

[Max Spider X]

Can they do that? Can they hold copies and just say they aren't in stock? I think that when they do come back in stock we should all demand the price we ordered them for.

Legally, of course they can't. But you can't really search their warehouse for inventory. We won't let this slip by that easily, unless they are not planning to sell this game ever again.

[Imation]

If they happen to cancel my order I plan on issuing a complaint with the Better Business Bureau.
I suggest you all do the same if it comes to that.

[fwacce]

If they happen to cancel my order I plan on issuing a complaint with the Better Business Bureau.
I suggest you all do the same if it comes to that.

Boy, it's starting to sound like FW over here.


Look... it was a price mistake. The key word being MISTAKE. They made an error. If they choose to fulfill orders, then count yourself lucky and thank them for the game at well below their cost. If you don't get the game then just move on. Don't try and punish a company for not wanting to lose a ton of money on an error. And don't try and make out on someone else's misfortunes. Remember this company has employees. These employees count on their jobs, and their jobs are more stable when they company is NOT losing money. Too often, people just think of a company as some faceless entity and they don't realize that the company is made up of working people.

[jkam]

fwacce,

Nicely said. It seems that no one can be patient with this one. I ordered one and if I get it..it will be awesome. However if I don't this wouldn't be the first time and most likely won't be the last time. I think everyone needs to lighten up a bit.

[waxHead]

agreed. it's a videogame, chill out.

[Max Spider X]

Sam can't assume that we know it was a price mistake and therefore rightfully cancel the order.

[waxHead]

Sam can't assume that we know it was a price mistake and therefore rightfully cancel the order.

this is certainly true, but look at the reaction at some ppl thinking they might not get the game. calling up the Better Business Bureau? we're trying to take advantage of a $35 price mistake. think about that for a few minutes before doing anything serious.

[guessed]

Sam can't assume that we know it was a price mistake and therefore rightfully cancel the order.

First of all, fwacce, excellent post, I could not agree more. I get very annoyed when people get upset when companies do not honor price mistakes. If they honor them (GameStop with the Going Commando deal, EB with Wario World, for examples), great. If they don't, how can one really hold it against them? Why do these people think the world owes them everything? Don't go crying to the BBB, they have enough to do dealing with legitimate complaints against business that really are ripping people off.

Max: Sam Goody can inform us that it was a price mistake, and therefore cancel the order. They do not have to assume we knew in advance. Legally, they need to be able to prove that it was a mistake (so that it does not appear that it was a bait and switch operation or that they are discriminating against certain people), but I really don't think anyone is going to press the issue, nor do I think anyone ought to.

[Max Spider X]

But did they inform us? No they didn't. Instead they are probably pulling this "backorder" trick on us. What do we have to hold against them? Well, I am sure most of us here wouldn't get this game for full price at another store anyway. But those who were gonna do that had their time wasted by Sam Goody.

[winterice]

Just a quick question. If it was mistake, how come Samgoody hasn't sent any emails saying so? I don't see why it has to be drag this long. It's like they're just waiting or something.

[waxHead]

we have no idea if they will or will not honor all the orders. its very possible there's a valid reason they haven't sent the games out, such as delayed shipments to their warehouses, etc. maybe they just haven't received them yet. no one seems to know for sure, so don't assume one way or another until the orders are either cancelled or filled.

[Gage33]

Just a quick question. If it was mistake, how come Samgoody hasn't sent any emails saying so? I don't see why it has to be drag this long. It's like they're just waiting or something.

I agree. Either say it was a mistake and cancel our orders, or ship the damn game :!:

[guessed]

But did they inform us? No they didn't. Instead they are probably pulling this "backorder" trick on us. What do we have to hold against them? Well, I am sure most of us here wouldn't get this game for full price at another store anyway. But those who were gonna do that had their time wasted by Sam Goody.

I will agree with you that if all they are going to do is cancel the orders (which they most likely will), then they could have handled the situation better. If they'd go ahead and cancel, they could start selling them at the real price, but the way things stand, they are hurting themselves more than they are hurting any of us.

If the situation were slightly different, say it was a $10 savings rather than a $35 savings, something that one could reasonably assume was their actual price, and then they put them all on backorder, and then they cancelled, one would have a reason to complain, as there could be an opportunity cost involved (i.e. "I didn't get it from BB for their sale price because I was getting it from SG, but SG cancelled, and now BB is up to full MSRP"), but it still would not be a matter for the BBB.

[Max Spider X]

I am not sure either, that's why I said probably. It just seems suspicious that the game would be backordered without shipping out a single one of them.

[DRJ555]

Its backordered because they need to buy them at $10 to sell them for $15. Since they can't buy them for that they will always be on backorder.

[Indiana]

I am not sure either, that's why I said probably. It just seems suspicious that the game would be backordered without shipping out a single one of them.

My guess is they moved all the inventory to the stores. That would make it backordered on the website. :idea:

[Imation]

If they happen to cancel my order I plan on issuing a complaint with the Better Business Bureau.
I suggest you all do the same if it comes to that.

Boy, it's starting to sound like FW over here.


Look... it was a price mistake. The key word being MISTAKE. They made an error. If they choose to fulfill orders, then count yourself lucky and thank them for the game at well below their cost. If you don't get the game then just move on. Don't try and punish a company for not wanting to lose a ton of money on an error. And don't try and make out on someone else's misfortunes. Remember this company has employees. These employees count on their jobs, and their jobs are more stable when they company is NOT losing money. Too often, people just think of a company as some faceless entity and they don't realize that the company is made up of working people.
First of all, how do I even know it was a mistake? SG has yet to contact me saying so.
If they emailed me saying so, I'd move on.

And contacting the BBB isn't going to ruin a company. It's not like I'm filing suit for crying out loud, I'd just be issuing a complaint and rightfully impacting their sales for insulting customers such as myself if they want to play the ol "cancel the backordered item" game.

[TonyC]

Although I have ordered nothing, I am curious as to what comes of this, lol :) Keep me posted

[WarrenGekko]

If they happen to cancel my order I plan on issuing a complaint with the Better Business Bureau.
I suggest you all do the same if it comes to that.

Boy, it's starting to sound like FW over here.


Look... it was a price mistake. The key word being MISTAKE. They made an error. If they choose to fulfill orders, then count yourself lucky and thank them for the game at well below their cost. If you don't get the game then just move on. Don't try and punish a company for not wanting to lose a ton of money on an error. And don't try and make out on someone else's misfortunes. Remember this company has employees. These employees count on their jobs, and their jobs are more stable when they company is NOT losing money. Too often, people just think of a company as some faceless entity and they don't realize that the company is made up of working people.

It's true that Goody made a mistake but this post is the polar extreme of the people going crazy over the mistake. Goody is not going out of business and/or firing people because of a possible mistake on thier website. Goody will go on because the amount of money they may lose is immaterial to them overall

[DRJ555]

What really sucks is that if everyone here just ordered one copy they never would have noticed. but I know there are people that ordered 100s and that flags the system so they take a closer look and see the problem.

[GSJaia]

...and you know people ordered 100's how? I bet you a VAST majority of CAG members ordered 1 or 2 tops. When I see a deal like this I always try to order 2 (1 for me, 1 for a friend who always misses these deals). In this case I only ordered one

[thingsfallnapart]

well my debit card payment was denied, so i guess this means they have rejected the deal...sorry, oh well.

34% off raincheck for target for me i guess.

[metroidkiller9]

i think everyone should stop posting here from now on until either someone recieves the game or sam goody officially cancels the order. all this other bullshit is just speculation.
and by the way, i got my copy from eb the other week, and if you have the means for multiplayer it is worth 50 bucks easy.

[DRJ555]

Maybe the CAG people only bought one, but someone posted it on fat wallet and I know they ordered tons.

[outkastx]

i think everyone should stop posting here from now on until either someone recieves the game or sam goody officially cancels the order. all this other bullshit is just speculation.
and by the way, i got my copy from eb the other week, and if you have the means for multiplayer it is worth 50 bucks easy.

They credited back my CC. I ordered my 3 before there was a reply on this post. This is officially dead.

[WarrenGekko]

Anyone receive the game yet?

[thingsfallnapart]

since the deal has died, i decided to buy the game used so i can return in a week to gamestop. wow this game is awful to me....slow paced, no story, no explanation of why that miasima fog even exists.

its so watered down, its not really for expierenced players at all.

i mean i hate to say this...but its really...childish...

[emperordahc]

Multiplayer. ALLLLLL about the multiplayer. I don't even play it w/o friends. No story? Exactly. Just like the Mana games. (In general.)

[E-Z-B]

Looks like SamGoody still intends to fill these orders as of now. I got the same email today I got one week ago:

Your back/special order has not yet arrived. Please know that we are working on getting it for you as soon as possible. As soon as it arrives, your order will be shipped! In the event the product becomes unavailable, we will notify you. Thank you for your patience.

If you need to contact us, your order confirmation # is XXXXXXXXXXXX.

B/O Qty Item # Title
1 NINT96127CUBE FINAL FANTASY: CRYSTAL / GAME

If you have any questions, please contact us

[outkastx]

Looks like SamGoody still intends to fill these orders as of now. I got the same email today I got one week ago:

Your back/special order has not yet arrived. Please know that we are working on getting it for you as soon as possible. As soon as it arrives, your order will be shipped! In the event the product becomes unavailable, we will notify you. Thank you for your patience.

If you need to contact us, your order confirmation # is XXXXXXXXXXXX.

B/O Qty Item # Title
1 NINT96127CUBE FINAL FANTASY: CRYSTAL / GAME

If you have any questions, please contact us

I just got the same email, but they've already let my payment go. Will they charge me again and send me the games? Or are they just messing with us?

[E-Z-B]

Maybe they can't keep the money this long without delivering a product, so they had to credit your money back onto your credit card. If they do intend to ship the game when it arrives, you might see a new charge then on your statement.

[DRJ555]

Those emails are automatically generated by their inventory software. If there are orders on file that are backordered it will send out an email after a certain amount of time. At some point the orders will be canceled.

[ZForce915]

I called the 800 number and they said they are still waiting for new stock from the manufactorer. He said it should be "anyday now". Take that for what it's worth though...

[jkam]

For some reason I'm still crossing my fingers on this one.

[Indiana]

Most decent companies only charge your card once it ships. I have never seen my card charged yet. I imagine they did a preauthorize to ensure that it was a legitmate account.

[fwacce]

Someone want to take a hit for the team and order one from the site at full price? If you get it then you know the game is not really backordered but it would have to be someone willing to pay full price which is doubtful here lol

[jetblac]

Patience my friend.
Patience

[Doylerulez]

Most decent companies only charge your card once it ships. I have never seen my card charged yet. I imagine they did a preauthorize to ensure that it was a legitmate account.

This sounds right, even the e-mails show $0.00 charged and they state your card will not be charged until it ships the item. My statement shows nothing from Sam Goody yet and probably never will(still hoping). I hate bumping this topic until something is actually canceled or shipped, but it's already on top so screw it.

[WarrenGekko]

Anyone receive the game yet?

[crawlingpeter]

i havnt gotten mine yet, just a few emails saying it was still backordered... :(

[JCDenton]

Don't forget guys, Sam Goody is working hard on our behalf and will ship the games just as soon as they arrive!

[Indiana]

So has anyone placed a second order at full price? If they do ship that then they could be in some trouble with the BBB. Now if they keep that on back order they may be telling the truth.

[WarrenGekko]

Ok. I put my order in on February 9th.

How long does it take to get things off backorder?

[DRJ555]

It will never get off backorder for the price you ordered it for.

[Indiana]

Only two hopes at this point. 1) They really do not have any in the warehouse because they did not get any shipments. (highly unlikely).
2) They are intentionally holding all orders so that they cancel the cheaper ones. Then they will ship the people who paid $50 their games. (My only hope with this is that they currently have 10,000 copies in their warehouse because their computer already placed the orders due to the backorders. Maybe then they will clearance them at $29.99? Most people who really wanted this game already got it and are not going to order it from Sam Goody.

[ZForce915]

I'm tempted to order one at full price to see if it goes through. I would most definately cry foul play if they send me that one. I just know that in the end it's probably not worth my time.

[Indiana]

Has anyone heard anything? I received the weekly update that they are still trying to fill my order! :shock:

Come on now it has been how many weeks? The game is in every store even Wal-Mart has stacks of this game with free GBA cables!

[Yeahman]

I got the same standard message.

You know when I ordered this I knew it was 99.9% likely it was a mistake, and if they had sent me an email the next day saying they would not fill the order I would have been understanding.

It's been three weeks since I ordered it now. I've had a couple of oppurtunities to get it less than $40, but of course not nearly as cheap as $15 so I waited to see Sam Goody's response.

To cancel the orders now would be poor business practice. Man up and take the hit, since the mistake wasn't immediately acknowledeged.
Considering how quickly they changed the price after word hit, they obviously knew about it.

[WarrenGekko]

I just got this message
Your back/special order has not yet arrived. Please know that we are working on getting it for you as soon as possible. As soon as it arrives, your order will be shipped! In the event the product becomes unavailable, we will notify you. Thank you for your patience.

The video game shipping industry must be on strike

[Indiana]

My thought is the same. I would have expected them to cancel it immediately. Since they have not; I expect they will honor the price and fulfill the order. Now the question is will they wait for a few months so that sales of the game have dropped before fulfilling it?

[The_Continental]

Alright everyone. I have some new info. After dealing with several sam goody (musicland) reps on the phone, I've learned that all of our orders are set to expire on March 9th. I was told, however, that I (we) would be allowed to renew our orders, again at $14.99.

In order to do this we have to call them (I assume) while our orders are still valid.

So I say we deluge them with renewals and keep the hope ALIVE!

[wordofgod]

I also talked with Sam Goody today and they told me they had 834 orders for FF:C still. They told me that many GBA games that came out in the beginning of Feburary had still not arrived. Take that as you will.

[E-Z-B]

Alright everyone. I have some new info. After dealing with several sam goody (musicland) reps on the phone, I've learned that all of our orders are set to expire on March 9th. I was told, however, that I (we) would be allowed to renew our orders, again at $14.99.

In order to do this we have to call them (I assume) while our orders are still valid.

So I say we deluge them with renewals and keep the hope ALIVE!

Thanks for the heads up, The_Continental. If they're just jerking us around, then I'm going to extend my order out as long as possible. They're starting to remind me of Best Buy.

[The_Continental]

E-Z-B,

Based on what wordofgod said, maybe they really are backed up in thier inventory. Whatever the case, one quick phone call is all it takes to remind them you're still interested.

And if they ARE jerking us around, I want some poor rep to have to do as much paperwork as humanly possible.

[Indiana]

I also talked with Sam Goody today and they told me they had 834 orders for FF:C still. They told me that many GBA games that came out in the beginning of Feburary had still not arrived. Take that as you will.

I'm shocked. Only 834 orders. Gee I should have ordered two or three copies then instead of 1!

[jetblac]

I was in Sam Goody yesterday and they didn't have any there either. Maybe they are all gone.

[E-Z-B]

I also talked with Sam Goody today and they told me they had 834 orders for FF:C still. They told me that many GBA games that came out in the beginning of Feburary had still not arrived. Take that as you will.

I'm shocked. Only 834 orders. Gee I should have ordered two or three copies then instead of 1!

Not sure if that was a sarcastic remark, but for a nation-wide pre-order for a much-hyped game, that number seems low. They should've had enough in stock to anticipate that.

[E-Z-B]

Has anyone else called customer service to extend their order? I plan to do that today or tomorrow. Wanted to see if customer service provided any excuses why they haven't gotten the game in yet.

[jkam]

No I haven't called yet. I have to remember to do it before the 9th though. E-Z-B if you call let us know what they tell you.

[Ericnmel99]

I called yesturday to see whats up with the order and the Customer service rep didnt say anything about extending the order. He just said they havent come in, and they dont know when their going to come in........... Jackass!

[GameDude]

Did you guys get an email stating to extend the order or something?

[E-Z-B]

Did you guys get an email stating to extend the order or something?

Alright everyone. I have some new info. After dealing with several sam goody (musicland) reps on the phone, I've learned that all of our orders are set to expire on March 9th. I was told, however, that I (we) would be allowed to renew our orders, again at $14.99.

In order to do this we have to call them (I assume) while our orders are still valid.

So I say we deluge them with renewals and keep the hope ALIVE!

[StealthGear]

heh, I gave up hope a long time ago, I didn't realize you guys were still waiting for this :D. I don't think its going to come for real, the employees are just pulling words out of their ass.

I went ahead and bought the game at a different store. Its a good multiplayer game! It has a steep learning curve but fun once everyone gets the hang of it. I'm glad I got it.

[E-Z-B]

My brother wrote this to me:

They said the order will expire on March 16th and if we replace our order we won't get it for the $14.99 price since that was an error. They said it would be best to wait until then and see if it ships. Sounds like crap to me. I don't think we're getting the game...

My concern is that SamGoody knows that the price was wrong. They should've acted like men, and sent our cancellation orders from the beginning. Instead, they're taking the wussy way out and waiting 3-4 weeks for our orders to expire. Shame on them. I haven't called yet, but will this afternoon.

[jkam]

Ok...well keep us posted.

[Indiana]

Can you really extend your order? Is there such an option?

[Indiana]

Actually I just read their email message again and it does not say anything about the fact that it will cancel in 4 weeks. The message says that it will ship as soon as possible and they are working hard to fill the order. They will notify me if the product becomes unavailable.

So, they should not be able to cancel my order unless they are not going to get any copies of this game in!

[BustaUppa]

My suggestion would be to just go and buy the game so that you don't miss out on all the fun. Then, worst comes to worst, let's say the Sam Goody order finally DOES go through and you end up with an extra copy of the game. Then all you do is take the receipt from the one you bought at the normal price, take the NEW FF:CC from Sam Goody and just get your money back. This way you still would have only payed $15 for the game. This is all very theoretical, of course, and it hinges on the idea that the Sam Goody order would finally be filled within 30 days (or whatever the retail store's return policy states).

[puzzlefite]

Haha. That's why you go with 90 days return policy at Target! ;-)

[waxHead]

I just called the Sam Goody customer service number and specifically asked the cust serv rep to keep my order open. I'm now rather skeptical of the way Sam Goody is handling this, as I was told "the orders will stay active until the game ships out, as there are a large number of people who ordered it." I don't necessarily believe that (the guy wasn't very convincing when he said it), so I'd like to hear what others here have been told.

I was also told the computer would AUTOMATICALLY cancel orders after 30-60 days (he didn't seem to know what it would be for this particular order), but that I would receive an email if that was the case :evil:

[The_Continental]

Yeah,

The rep I talked to claimed that my order was extended until April 9. I'm not ever really sure if that mean anything, but I think it's about time they own up to the mistake.

[doraemonkerpal]

since i didn't know where to put it...

just wanted to say that all the entries for the LIFELINE contest are friggen hilarious.

[MauMauProductions]

Oddly enough I got my copy of FFCC for 44.99 from Sam Goody.com. This is BS that they sent mine and not yours.

[waxHead]

Oddly enough I got my copy of FFCC for 44.99 from Sam Goody.com. This is BS that they sent mine and not yours.

MauMauProductions,

did you just get it today?

[doraemonkerpal]

Oddly enough I got my copy of FFCC for 44.99 from Sam Goody.com. This is BS that they sent mine and not yours.

stupid sam goody...

"Getting angry... turning green... ripping out of my purple pants!" :evil:

[E-Z-B]

Well, I called SamGoody Customer Service, and here was the conversation:

E-Z-B: Hi, I'd l ordered a game 3 weeks ago, it hasn't game, and I want to extend my order out so it doesn't expire.
Rep: It's set to expire April 16th, so you have to call back on that day to extend your order
E-Z-B: Thanks. Do you know when it's coming in?
Rep: It should be any day now - a day or two

But we've heard that before.

[GiantPacu]

Oddly enough I got my copy of FFCC for 44.99 from Sam Goody.com. This is BS that they sent mine and not yours.

Woah! Thats pretty damn shady. I dont understand what the big deal would be if they just cancelled the orders as a price mistake. I mean it would seem to better for them to just admit it than string people along forever...but hey I dont own a video game store.

[waxHead]

Well, I called SamGoody Customer Service, and here was the conversation:

....
Rep: It should be any day now - a day or two


I'm still hoping this is the case, esp since MauMauProductions (just?) received it.

[rimsforsale]

[qoute]Woah! Thats pretty damn shady. I dont understand what the big deal would be if they just cancelled the orders as a price mistake. I mean it would seem to better for them to just admit it than string people along forever...but hey I dont own a video game store.

ofcourse they don't wish to cancell your order. even if its a mistake, they want to sponge off as much interest as they can. i still think they should ship it anyways even if its a mistake cause, 1. its border line to false advertising. 2. they still make money since FF:CC is $44 if bought wholesale.

[Indiana]

They are not making any money. There is no interest; they do not charge your card until it ships. I'm starting to think there is more than 1 pile. The more you paid the sooner it will ship to you. Those who paid $49.99 got their copy those who paid $44.99 have no received their copy. The question is are people still buying the game at $49.99 from the website? I'm guessing that the cheapest orders are going to be filled last.

[Yeahman]

Oddly enough I got my copy of FFCC for 44.99 from Sam Goody.com. This is BS that they sent mine and not yours.

Ok so basically they are stringing us along.

As I posted before I wouldn't have minded if they acknowledged right away that they made an error, but now it seems that they are getting product, but are shipping to the people that paid more first, rather than sending it those who ordered first

Now they are just being unethical. What do you want to bet that the day after they cancel our orders it will no loner be sold out on the website.

If you made a mistake, man up and admit it, or take the hit, don't screw around with your customers

[WarrenGekko]

I just emailed customer support and they told me that it is going to happen in three weeks

[drock]

I just emailed customer support and they told me that it is going to happen in three weeks
What is going to happen in 3 weeks? Order cancelled? FF:CC shipped?

[MauMauProductions]

No, I received my 44.99 copy over 2 weeks ago now...I ordered it around the time this deal was announced DEAD.

[Imation]

Now they are just being unethical. What do you want to bet that the day after they cancel our orders it will no loner be sold out on the website.

If you made a mistake, man up and admit it, or take the hit, don't screw around with your customers
That's kinda why I said I'd contact the Better Business Bureau and file a complaint.
I haven't yet, but I will soon if I don't get my order.

[Indiana]

Ok, I emailed customer service at Sam Goody last night to get the story straight. Here it is....

Dear Customer,

We would like to take this opportunity to thank you for your order
recently placed with SamGoody.com.

Please be advised that backorders only stay on backorder for about
30-45
days. The expiration on this order is 3-16-04. unfortunatly there is no
way to extend backorders. If the order cancels you will have to
resubmit.

Please let us know if there is anything else that we can do for you.





It looks like our orders are going to cancel!!! It appears they are sitting on the games waiting for our orders to expire rather than admit they made a mistake!

[Indiana]

Oddly enough I got my copy of FFCC for 44.99 from Sam Goody.com. This is BS that they sent mine and not yours.

Ok so basically they are stringing us along.

As I posted before I wouldn't have minded if they acknowledged right away that they made an error, but now it seems that they are getting product, but are shipping to the people that paid more first, rather than sending it those who ordered first

Now they are just being unethical. What do you want to bet that the day after they cancel our orders it will no loner be sold out on the website.

If you made a mistake, man up and admit it, or take the hit, don't screw around with your customers

Let's just say that if they do start selling it the day after they cancel the orders they will be getting letters from the Better Business Bureau.

[Ericnmel99]

I canceled my order , Im sick of waiting

[E-Z-B]

I'm trying to plan my letter to the Better Business Bureau now:

I purchased merchandise (Final Fantasy: Crystal Chronicles for the Nintendo Gamecube) for $15 through a sale from SamGoody's online store on Feb. 9, 2004. They immediately sent an email saying that my order was "backordered." I called their customer service a couple times asking where the merchandise was, and each response was "it should be coming soon." After waiting for them to deliver for over a month, they cancelled my order. The next day, the item on their website listed as "in stock", and they raised the price to $50. Having missed out on other deals for the same merchandise at their competitors, I feel that I was cheated.

Something to that affect. If we all get a story together to report the the BBB, maybe this will raise an eyebrow or two. I would NEVER had resorted to this if SamGoody hadn't dragged us along for this long of a time period.

[doraemonkerpal]

good idea. i think imma do the same. :)

[Drensch]

I called today and they mentioned nothing of the order expiring. He said that the supplier is having "major supply issues" and as soon as they get it it would be shipped. I wish they (sam goody)would get their crap together.

[jetblac]

I am thinking by the time they ship I won't want it anymore.

[Kazaganthi]

I was just at my small Sam Goody. They had about 12 GC games total, one of which was FF:CC. Normal price.

[Indiana]

I called today and they mentioned nothing of the order expiring. He said that the supplier is having "major supply issues" and as soon as they get it it would be shipped. I wish they (sam goody)would get their crap together.

I cannot believe this... It does not make sense. This game is EVERYWHERE!!!! :shock:

They most be holding out...

[coffman]

I'm trying to plan my letter to the Better Business Bureau now:

I purchased merchandise (Final Fantasy: Crystal Chronicles for the Nintendo Gamecube) for $15 through a sale from SamGoody's online store on Feb. 9, 2004. They immediately sent an email saying that my order was "backordered." I called their customer service a couple times asking where the merchandise was, and each response was "it should be coming soon." After waiting for them to deliver for over a month, they cancelled my order. The next day, the item on their website listed as "in stock", and they raised the price to $50. Having missed out on other deals for the same merchandise at their competitors, I feel that I was cheated.

Something to that affect. If we all get a story together to report the the BBB, maybe this will raise an eyebrow or two. I would NEVER had resorted to this if SamGoody hadn't dragged us along for this long of a time period.

The BBB is many times uneffective for cases like this. You may want to also issue a complaint with your state's attorney general's office. Even though the price was obviously a mistake, Sam Goody has had weeks to own up to that fact. Since they have not stated that it was a mistake, I am taking the approach that it was a special "introductory sale". Because one person has received a copy from Sam Goody at a higher price, the "introductory sale" must have been false advertising. When mistakes are made in printed flyers, the stores tell people immediately that the price was a mistake and therefore they are not obligated to sell the item for the mistaken price. Sam Goody has not admitted the mistake, so therefore there was no mistake. This is all rather tenuous and I'd be suprised if complaining works, but for just a few minutes of everyone's time we can create a huge headache for Sam Goody.

[Anonymous]

Go get 'em!

[Indiana]

Anyone know which state samgoody is located in? If I remember correctly you must contact the correct BBB or they will have to forward your case.

[magilacudy]

I don't know about other states, but there's Sam Goodys in NJ.

[Doylerulez]

In case you are that serious about pursuing this

"The Musicland Group, Inc. (“TMG”), with its principal place of business at 10400 Yellow Circle Drive Minnetonka, MN 55343, owns and operates businesses under the names SamGoody.com and SamGoody.comsm."

But also know: "If you are dissatisfied with the Site, its content or Web Purchase Policy, you agree that your sole and exclusive remedy is to discontinue using the Site. "

While I am upset with how they are handling this, they never took money from me with the promise of sending the game.

[Indiana]

I agree they did not commit fraud by keeping my money and not shipping the game. However they have committed that they will ship the game. I receive an automated email every week about them "working hard" to ship me the game. Also, I have contacted customer service and they did not cancel my order so this tells me that if they have the games they should either cancel the orders or ship the games. Not wait until the system automatically kicks us out!

[Imation]

I called SG and according to them, I can call back on March 16th and extend my order for another 30-40 days.

I'll probably do that.

[Indiana]

Sure you can... since your order in canceled on that day and all I'm sure you can place a new order.

[E-Z-B]

Has anyone heard anything new about this? Some people on this thread said that customer service told them their orders would expire tomorrow and that you could extend it.

[Indiana]

Nope I wrote them and they told me that it would cancel on the 16th and that I would have to reorder on the 16th. I would not be able to extend my order!