Dead Pixel!?!?!

[XMastaCrackaX]

Noooo i just got home from Costco with my new Ds Lite and i put in The New Super Mario Bros and there it is "Bright and Red" Dead pixel.

How often are these in units im bringing it back for them to swap it out tomorrow so i hope no dead pixels :(

[panasonic]

i have them too nintendo will replace

[shipwreck]

Noooo i just got home from Costco with my new Ds Lite and i put in The New Super Mario Bros and there it is "Bright and Red" Dead pixel.

How often are these in units im bringing it back for them to swap it out tomorrow so i hope no dead pixels :(

Out of the 5 DS lites that I have bought, 2 of them had dead pixels and I got those switched out. This doesn't include the one original DS that I had that Nintendo replaced because it had a dead pixel.

I''m guessing my replacement rate is much higher than the overall rate, but it's easy to overlook when Nintendo is so eager to replace them.

(And no, I haven't bought that many DS's for just myself, many of them were gifts for my nieces and one was for my wife)

[Xevious]

I just bought a DS and it has one dead pixel. It doesn't bother me too much so I'm debating whether or not I want it fixed.

Whats the turnaround time for Nintendo repairing your system?

[Squee]

Sounds more like a stuck pixel... I have a blue one near the bottom of the touch screen. It doesn't really interfere with games, so I'm not going to bother messing with my DS.

[shipwreck]

I just bought a DS and it has one dead pixel. It doesn't bother me too much so I'm debating whether or not I want it fixed.

Whats the turnaround time for Nintendo repairing your system?

I think it was a little less than two weeks total.

[benzene]

I just bought a DS and it has one dead pixel. It doesn't bother me too much so I'm debating whether or not I want it fixed.

Whats the turnaround time for Nintendo repairing your system?

For you, probably around a week. I'm in southern California and I got the shipping label from Washington in two days, and a new DS in another five days.

[Vinny]

As far as I can tell, the dead pixel problem seems to be more of an issue with DSLs than regular old DSes.

My first one had a nasty one right in the middle of the touch screen. It was huge (could've been multiple dead pixels). But CC replaced it without any trouble. Luckily, I didn't get it from GS or EB... their return policy sucks ass.

[cisco49]

That is more of a stuck pixel. If it is black on any other background then it is dead. I would try the "massage (http://www.wikihow.com/Fix-a-Stuck-Pixel-on-an-LCD-Monitor)" technique to see if it works, otherwise costco has a great return policy.

[Xevious]

I only see one tiny pixel thats dead. I think I can live with it.

[chakan]

If the OP bought it from Costco, just exchange it. They have a great return policy.

[tiredfornow]

I bought a blue DS like a year ago from gamecrazy, had 3 dead pixels and they wouldnt exchange it for another one because I had opened it and that's a defective product I had to go through nintendo with. :/

[Vinny]

I bought a blue DS like a year ago from gamecrazy, had 3 dead pixels and they wouldnt exchange it for another one because I had opened it and that's a defective product I had to go through nintendo with. :/

Yeah, stores like GameCrazy, EB and GS won't exchange it unless you have a certain number of dead pixels. It's pretty stupid.

[cisco49]

I bought a blue DS like a year ago from gamecrazy, had 3 dead pixels and they wouldnt exchange it for another one because I had opened it and that's a defective product I had to go through nintendo with. :/

That's stupid they should deal with that stuff themselves. That is what a reciept is for. I bet that is the last time you consider getting a major console from them again.

Stupid policy equals fewer customers.