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View Full Version : Borders - does this sound right to you?


DesertEagleXIX
10-20-2006, 08:36 PM
Last week I purchased Kirby(DS), and Me and My Katamari(PSP) at Border's 50% off sale. This week it dropped to 75%, so I called and asked, "if my games are not opened up, can I return them and get the difference" The manager said "yes".

So today I go down to Borders at Hollywood and Vine. When I walk through I set off the sensors. A loss prevention guy follows me around, asking if I had any DVD or books. I said "no", the only items I was carrying were a wallet, cell phone and keys. He looked at me suspiciously until the alerm went off again. (it went off about 7 times in 20 minutes)

I make a few purchases, then ask the cahier for the difference on the previous purchases. He has to call a manager. The manager comes and informs me, "sorry, all sales are final". I ask, "where does it say that?", and he replies, "it doesn't have to say that. That's the rules". On the back of the receipt is a 30 day return policy; I show him that, and note there is nothing around the games area saying all sales are final.

He tells me ,"I can do what ever I want"; I laugh and think of him gently fucking an elephant.

So I calmly ask for a corporate number. He gives me the number, and then I ask for his name. Then he starts acting weird. He covers up his name tag, turning it around. I ask him again, and he won't give me his name; he then asks me to leave. I say, "man, I can't belive how foolish you're being" and walk away. By that time the LP guy steps forward, and says, "are you calling us names" and gets very close to me (15 inches or so). I stand about a foot over him, and say "If I was, you'd know it."

He then asks me to leave. I call corporate and they can barely belive it. I tell them to have the regional manager review the security tape. They tell me he will.

Now a little about the context: the store is in hollywood, CA, so there are a lot of wierdos in the neighborhood. As for me, I don't think I look like a theif; most people think I look like a cop at 6"5, 235 lbs, and a high and tight cut.

guinaevere
10-20-2006, 08:42 PM
Bizarre.

You can always tell when someone on management knows they'll be hearing negative news from corporate when they start backpeddling or won't give you the info you request.

allyourblood
10-20-2006, 09:06 PM
As for me, I don't think I look like a theif; most people think I look like a cop at 6"5, 235 lbs, and a high and tight cut.

you sound dreamy; let's make out.

danito
10-20-2006, 09:14 PM
Glitter, my friend, glitter.

DesertEagleXIX
10-20-2006, 09:47 PM
you sound dreamy; let's make out.

I'm no Chris in Cali, just average looking.

allyourblood
10-20-2006, 09:56 PM
I'm no Chris in Cali...
i don't know what that means, but i LOVE IT.

Stoneage
10-20-2006, 10:08 PM
i don't know what that means, but i LOVE IT.
Um.....I think what he/she means is.....she wants all your blood. Or something.

topnotch97
10-21-2006, 12:22 AM
so what's the deal at Borders? :lol:

Richlough
10-21-2006, 01:33 AM
I'm no Chris in Cali, just average looking.

:applause: :rofl:

Demolition Man
10-21-2006, 06:25 AM
Glitter, my friend, glitter.

Don't forget the Pixie Dust too. Goes great with that glitter. \\:D/

And on the note of the OP's story let us know what happens... if anything does. I have a suspicion that you won't hear from them. But that is just me.

DesertEagleXIX
10-23-2006, 01:34 AM
I'll keep you posted. I'm pissed about this one. I'm goping to keep calling managment until I get an apology.

GizmoGC
10-23-2006, 01:37 AM
That sucks. How did the alarm go off so many times? Did you walk in and out of the store 7 times or was it just other customers who set it off as well?

DesertEagleXIX
10-23-2006, 07:48 PM
Other customers were setting off the alarm. Next door is a EB who doesn''t demagnatize, and across the street is Amoeba records, whose items set off Borders alarms (they don't demagnetize, either)

DesertEagleXIX
10-26-2006, 07:07 PM
Still no word from Borders corporate. It takes 5-7 business days to return a call, CS said.

m0dem
10-26-2006, 11:11 PM
fuck glitter this is borders knock down all their book shelves.

allyourblood
10-27-2006, 01:09 AM
or do something to their necks. people hate that.

ccash
10-27-2006, 05:41 AM
any good games left at borders in hollywood?

DesertEagleXIX
10-27-2006, 09:52 PM
any good games left at borders in hollywood?

360 has Tennis, and Kameo. Still a ton of PSP games.