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View Full Version : Dell - Bait and Switch

Atherius
11-24-2006, 02:29 PM
[Edit - Error is Fixed now.]
I recently received an email for a cheapo special laptop at dell for $499. So i go to the site, don't change the configuration, just check out and add it to my cart, to find out... now the cart price is jacked up $130... seemed weird, tried again same result...

I have now tried to add a number of laptops with 100% reproduction of - adding the item at one price and then getting a different price in my cart.

Just wanted to see if anyone else has/is experiencing this.

BTW - contacted Dell, totally useless, they kept telling me the special is over. To which I tried to explain, it's happening on items straight from the website.
Deathmonkey
11-24-2006, 03:29 PM
... tax and shipping?
Atherius
11-24-2006, 04:05 PM
Nah, this is even before all that nonsense... but that's a decent guess... seriously pick a special add it to your cart and the moment it enters the cart the price goes up.
getfckedx
11-24-2006, 05:04 PM
is there a coupon code you have to enter or anything like that?
Atherius
11-24-2006, 05:17 PM
Nope, these are straight from the website...
Atherius
11-24-2006, 05:19 PM
Just Checked it, now fixed...Website was down for a little bit too.
Morrigan Lover
11-24-2006, 05:26 PM
That's not bait and switch, it's false advertising. I suggest you look up the definition of bait and switch.
Atherius
11-24-2006, 05:56 PM
:applause: Touché

An illegal sales tactic in which a consumer is lured by a low price only to be told that the "special offer" is no longer available and steered to a higher priced product.
http://en.wikipedia.org/wiki/Bait_and_switch (http://www.google.com/url?sa=X&start=0&oi=define&q=http://www.hometravelagency.com/dictionary/ltrb.html&usg=__AcyR1B2muOFDwX2kVn$$$VRXf4s=)

False advertising is an act of deliberately misleading a potential client about a product, service or a company in general by reporting false or misrepresenting information or data in advertising or other promotional materials. False advertising is a type of fraud.
en.wikipedia.org/wiki/False_advertising (http://www.google.com/url?sa=X&start=1&oi=define&q=http://en.wikipedia.org/wiki/False_advertising&usg=__Bmmg925MlmLLiBdKNz3EW4FbUAA=)

Truth be told it was more a False Bait - Minus the switch...sort of.

[Edit] Either way, working now.