Employees Of All Stores - Post Your Stupid And Funny Customer Stores - Part Cinco

[Scorch]

LOL Scorch, you think that's bad, try working for a temp service with a Spanish person who knows little English. The one temp agency handed them their paycheck, they didn't know much(if any) English, but soon as they saw their check, they spoke it fluently to dispute some missing hours/money.

That reminds me of another story..

A guy had bought something used and wanted to return it, apparently his kid didn't like it. I'm not supposed to return it as all used sales are final, but I was feeling generous.

"Do you have an account with us?"
"*shrugs*"
"Do you have an account?"
"no understand"
"Have you ever shopped with us before?"
"ya"
'Did you ever make an account?"
"*shrugs*"
"Do you have your license with you?"
"Oh yeah, yeah, license, I have my license!"

[Demolition Man]

Reminds me of a convo I had not that long ago...

Him: You have Wiis in?
Me: You are just in luck.. we got one left.
Him: How much?
Me: $250.
Him: Oh come on... everyone else sells them for that? Can't I get a deal.
Me: Sure... $249.99.
Him: How is that a deal?
Me: Well sir for a hard to find system that I get calls for on the hour... well... I don't think you are going to get much better of a deal at the moment.
Him: I'll get it elsewhere then.

I sold the Wii ten minutes later to a very thankful dad who has been looking for one for several months. The guy came back an hour later "surprised" that it had sold since "it wasn't a good deal."

[magiic]

I think stores should be allowed to shoot customers they feel should not be allowed to reproduce,

[sonderiaom]

I think stores should be allowed to shoot customers they feel should not be allowed to reproduce,

There'd be no one left.

[georox]

I think stores should be allowed to shoot customers they feel should not be allowed to reproduce,

I'd agree but every so often I feel the need to piss off certain employees...

[Dragonsbane]

I think stores should be allowed to shoot customers they feel should not be allowed to reproduce,


Ok maybe shooting is a little too harsh, lets try severely electrocuting their genitals till they no longer function. That way they learn.............lol:lol:

[Kapwanil]

I love this conversation regarding Webkinz (plush animals + online games) about a year ago with a customer. She was a very classy lady.

[Cust:] "Oh, we'll also take these three Webkinz. How much are they?"
[Me:] "Those will be $9.99 apiece."
[Cust:] "Really? The store in Broadway Mall sells them for $8.99!"
[Me:] "Well, they're just $9.99 here."
[Cust:] "Can't you take off $1 on all three of them for me?"
[Me:] "I'm sorry but that store isn't part of our chain and our prices are set by upper management. There's nothing I can do."
[Cust:] "Well, ~I'm~ not going to buy it since you're price gouging."
[Me:] "That's fine!"

She then continues to mutter, swear up a storm, and get quite cross at her kids, who were actually stunned since we had the ones that they wanted and that the store at Broadway didn't have any of them. It's amazing to see a customer go from sweet to saying "shut your damn mouth!" to her children just over $3.

[ratzombie]

Not to mention that it'll probably cost her more than $3.00 in gas to drive over there. :roll:

[GrilledWitOnions]

I love this conversation regarding Webkinz (plush animals + online games) about a year ago with a customer. She was a very classy lady.

[Cust:] "Oh, we'll also take these three Webkinz. How much are they?"
[Me:] "Those will be $9.99 apiece."
[Cust:] "Really? The store in Broadway Mall sells them for $8.99!"
[Me:] "Well, they're just $9.99 here."
[Cust:] "Can't you take off $1 on all three of them for me?"
[Me:] "I'm sorry but that store isn't part of our chain and our prices are set by upper management. There's nothing I can do."
[Cust:] "Well, ~I'm~ not going to buy it since you're price gouging."
[Me:] "That's fine!"

She then continues to mutter, swear up a storm, and get quite cross at her kids, who were actually stunned since we had the ones that they wanted and that the store at Broadway didn't have any of them. It's amazing to see a customer go from sweet to saying "shut your damn mouth!" to her children just over $3.TOTALLY AWESOME.$3 is price gouging. I decided to check this out on wikipedia and dictionary.com to get a better understanding of what it would really mean; dictionary just sayspricing above the market price when no alternative retailer is available Which sounds pretty good. Wikipedia basically says (paraphrasing) that it's generally something that happens during a civil emergency, such as say a food becomes scarce so milk is $10 or something.

So I can see, in regards to these definitions of price gouging, how $3 more for some damn stuffed animal is not only unethical, but illegal. :roll: give me a break.

To be fair, wikipedia does say, In colloquial usage, it means simply that the speaker thinks the price is too high
But then, IMO, everyone is price gouging.

[Kapwanil]

Driving to the other mall from there would have cost her about $3 or so so that alone got most of us laughing well after she left. And I don't like when something is above MSRP either but that was Ganz's newly revised MSRP at the time. The other store probably had the old stock for $1 less still, but if I start bringing that up customers tend to get frustrated and upset as to why certain stores have certain prices, prodcuts, and whatnot. For some reason she felt it was a horrible injustice and she would never shop at our store again.


A better customer was one who tried to return some Lenox product one day. It wasn't in its original box, she had no receipt from the store, she had no gift receipt, and she didn't have any UPC on it that could be scanned. She claimed that she got it as a gift but didn't want to let the gift-giver know she wanted to return it because she didn't like it. Fair enough, but without the other info we can't do anything. It also didn't help that we have ~never~ carried that particular item before.

So my co-worker had the lovely task of telling the woman that we couldn't do anything since, even without all of the other required material, if we have never had it it simply is not in our system and we can't take it. How can we take something back if we don't know how much was spent on it on our side and how much it sells for?

At this point, the customer throws an absolute fit. F-bombs everywhere, screaming, yelling, how this was the greatest fraud ever. She knew it had to come from our store because it was wrapped in wrapping paper from our store. Now, with over a thousand locations in the US and Canada, I'm pretty shocked she found out that the wrapping paper had to have come from our location. My co-worker felt the same way. She responded that you could wrap a brick in our wrapping paper but that doesn't mean that we sell bricks here.

The rest of the conversation boiled down to "F- YOUR STORE!!" and her storming out.

[NJYAJ092]

Wow... just read through the first three pages... I love these topics.

Anywork work in the food industry? I'd say it might be worse then retail, people can be so picky

[M3wThr33]

Another story.

I'm working alone because our scheduling system is retarded. This kid comes in, I'd say age 16 - 18. He is looking for an RPG game for PS2. I show him some and start asking which ones he played to get an idea. He says he enjoys games from ATLUS, which is major publisher for RPG games in the U.S. They basically publish a game, produce it, release it, then stop producing it immediately. Mostly because everyone that wants it, buys it at release, then it barely sells anymore. So I point him to their new release of ODIN SPHERE. He decides to buy. This is when it gets funny.

My goal in transaction is give the customer what they want and ring them up as quickly as possible. I'm really fast and courteous. I know the customer just wants to go home and I want to be not doing anything. He sparks a conversation about HD gaming and how he loves the classics (Chrono Trigger, Final Fantasy III, etc) and how HD gaming doesn't look any different then those. I was puzzled cause even a baby seal can tell a difference between a RCA Cable SNES playing Chrono Trigger on a standard television to HDMI cable 360 playing Gears of War in 1080p. I was stumped and asked him what he was talking about. Apparently he was telling it how it sounds, he saw no different between regular gaming and HD gaming, no difference in picture at all. I clearly state there is HUGE difference and that I have no idea what your saying. He seemed to think I was wrong and left. Sometimes I wonder WTH some people really think.

There was an HD survery conducted earlier this year.
The vast majority of people with HDTVs only have composite cables plugged in and are on regular TV.
They don't know that they need component/HDMI/etc. cables and such.
That's why people are saying they don't look that good because as far as they have seen, it's all still in 480i.

So many dumbasses are going to be bewildered when analog broadcasts shut off in 2009. I mean, HDMI should solve a lot of the issues when most TVs stop having composite ports, so resolutions should be handled better, but until then, remember people are idiots.

[davo1224]

People aren't really idiots in that respect. I have to explain that to a million people every day. It's just that a radical change is being pushed on people who think that what they have is perfectly fine. I don't blame them for feeling that way.

[NismoZZzz]

There was an HD survery conducted earlier this year.
The vast majority of people with HDTVs only have composite cables plugged in and are on regular TV.
They don't know that they need component/HDMI/etc. cables and such.
That's why people are saying they don't look that good because as far as they have seen, it's all still in 480i.

So many dumbasses are going to be bewildered when analog broadcasts shut off in 2009. I mean, HDMI should solve a lot of the issues when most TVs stop having composite ports, so resolutions should be handled better, but until then, remember people are idiots.

Also very true, it's amazing how many people have no idea what even 480p is. It gets quite annoying explaining it to them, I'm glad I don't sell televisions at a Circuit City or something.

[reibeatall]

Wow, I'm kinda shocked at all the people who act like non-HD owners are dumbasses.

[NismoZZzz]

Wow, I'm kinda shocked at all the people who act like non-HD owners are dumbasses.

There is a difference. Obviously, the casual person has no idea what it is, even if they own one. If they walked into a bestbuy and bought an HDTV KNOWING it's an HDTV, they would probably not know about HDMI or COMPONENT and stil be watching analog televisionon it when an HD cable box is ready for them or even over the air channels if possible.

At least those who know they don't have HDTVs know the difference between an HDTV and a non-HDTV. Are they dumbasses? Nope.

[Duo_Maxwell]

Wow, I'm kinda shocked at all the people who act like non-HD owners are dumbasses.

I'm a guy who does sell them at a place like CC for a living (well partial living I guess). But they're not dumbasses, most are just too lazy to do any kind of research (which when making a $1000 purchase that is somewhat dumb). I don't mind at all though, because I'm there mainly to help dispense knowledge to people. That's the basic prinicple and in fact as long as they listen and don't act like a jerk I really enjoy doing this.

The only people who I classify as dumbasses are the people who know nothing but either can't admit to that or think they do know everything. When I tell someone they need component/HDMI cables to make it look like HD in the store and I get a "well that can't be right" or a "I don't believe that" I feel a little sick inside. That's when they are dumbasses and I feel like slapping them. Even worse is when they ask for your opinion or advice and you give it to them only for them to disregard everything you've told them. I eventually quit that practice and always respond with "The choice is yours as the consumer". Now the final point that you need to keep in mind is that probably at least half of HDTV shoppers are like this, maybe more. Thus a large number of them can in fact be dumbasses. I could go on with numerous, endless stories about these kinds of shoppers.

[zell]

I could go on with numerous, endless stories about these kinds of shoppers.
Please do. When I get some time I'll post some of my stories from my brief stint as compusa tech.

[Scorch]

If you like this thread, there's an even better one at SA..

The customer's child is always an ass! (http://forums.somethingawful.com/showthread.php?threadid=2509985)

[io]

If you like this thread, there's an even better one at SA..

The customer's child is always an ass! (http://forums.somethingawful.com/showthread.php?threadid=2509985)

I'm sorry but that board is unreadable with all their secret code euphemisms ("gentle caress", "poo poo", etc). They are being totally politically incorrect talking about beating children in public for acting like normal 5 year-olds but they are being pussies about using any "bad' language. Screw 'em and their stupid stories (really, the stories here are much better). Sorry, Scorch, I'm not on your case - the first story is OK, I just got irritated reading that thread and all the replies. Kids will throw the occasional fit in public - it has nothing to do with bad parenting (in any given case you can't say that anyway), and beating them with tree branches (as suggested in that thread) will hardly do anything to help. People with THAT attitude make me lose faith in humanity and the younger generation coming up (since it always seems like younger people without kids who suggest such things).

[GrilledWitOnions]

I'm sorry but that board is unreadable with all their secret code euphemisms ("gentle caress", "poo poo", etc). They are being totally politically incorrect talking about beating children in public for acting like normal 5 year-olds but they are being pussies about using any "bad' language. Screw 'em and their stupid stories (really, the stories here are much better). Sorry, Scorch, I'm not on your case - the first story is OK, I just got irritated reading that thread and all the replies. Kids will throw the occasional fit in public - it has nothing to do with bad parenting (in any given case you can't say that anyway), and beating them with tree branches (as suggested in that thread) will hardly do anything to help. People with THAT attitude make me lose faith in humanity and the younger generation coming up (since it always seems like younger people without kids who suggest such things).I agree I hate the profanity filter at SA. Makes it unreadable.

[Kapwanil]

Kids will throw the occasional fit in public - it has nothing to do with bad parenting (in any given case you can't say that anyway), and beating them with tree branches (as suggested in that thread) will hardly do anything to help. People with THAT attitude make me lose faith in humanity and the younger generation coming up (since it always seems like younger people without kids who suggest such things).

I deal with screaming children every other day and the like, usually for 10 to 15 minutes at a time. I can tune it out quite easily nowadays and most of it is because the children are very young and mommy/daddy won't buy them something that they desperately want. I love the fact that not only do the parents continue telling their child "no!" but they also start throwing in "you were behaving so well! If you don't stop this crying I'm going to finish up in here and we're going straight home for the rest of the day."

No additional giving in? Giving another chance to behave? Actual punishment? Wow.


It certainly beats the parents of teens who walk behind them, let them scream throughout the entire mall (literally, no exaggeration), and watch as they come into our store and tear through everything (figurative, but with some literal examples). Oh well, such is life. I can't help that some people think that everyone who works retail must act akin to a butler or maid to their every whim while they shop.

[M3wThr33]

I'm sorry but that board is unreadable with all their secret code euphemisms ("gentle caress", "poo poo", etc). They are being totally politically incorrect talking about beating children in public for acting like normal 5 year-olds but they are being pussies about using any "bad' language. Screw 'em and their stupid stories (really, the stories here are much better). Sorry, Scorch, I'm not on your case - the first story is OK, I just got irritated reading that thread and all the replies. Kids will throw the occasional fit in public - it has nothing to do with bad parenting (in any given case you can't say that anyway), and beating them with tree branches (as suggested in that thread) will hardly do anything to help. People with THAT attitude make me lose faith in humanity and the younger generation coming up (since it always seems like younger people without kids who suggest such things).

You only see the filter if you aren't logged in. It's because Google REALLY wanted to put google ads on the site, but they needed to filter profanity to some degree.

[GrilledWitOnions]

You only see the filter if you aren't logged in. It's because Google REALLY wanted to put google ads on the site, but they needed to filter profanity to some degree.But registering is like $10, and I don't think the content is worth it, so SA and I are at an impass. Too hard to read without pasying $10, not good enough for registration.

[CokeCola]

Well, here you go:
http://userscripts.org/scripts/show/9350

It doesn't "disable" the filter, like it says - it just re-replaces the words. I don't read SA, and I haven't tried the script.

[Puffa469]

Also very true, it's amazing how many people have no idea what even 480p is. It gets quite annoying explaining it to them, I'm glad I don't sell televisions at a Circuit City or something.

I dont even think its not knowing about needing the better cables to take full advantage of the tv.

I think when the average Joe is buying his tv ay Best Buy, he gets scared off by the blueshirt trying to sell him $200 worth of Monstercable and a $300 warranty on top of his $1000+ tv. The best Buy rep aint about to tell them about monoprice.com.

[Scorch]

I'm sorry but that board is unreadable with all their secret code euphemisms ("gentle caress", "poo poo", etc). They are being totally politically incorrect talking about beating children in public for acting like normal 5 year-olds but they are being pussies about using any "bad' language. Screw 'em and their stupid stories (really, the stories here are much better). Sorry, Scorch, I'm not on your case - the first story is OK, I just got irritated reading that thread and all the replies. Kids will throw the occasional fit in public - it has nothing to do with bad parenting (in any given case you can't say that anyway), and beating them with tree branches (as suggested in that thread) will hardly do anything to help. People with THAT attitude make me lose faith in humanity and the younger generation coming up (since it always seems like younger people without kids who suggest such things).

The stories I read didn't seem too bad - one about kids trespassing in a theatre, getting kicked out, coming back, calling security, etc.. I didn't read about and don't condone parents "beating" or spanking their children in public. I don't believe in that. There's another story thread called "The customer is an ass", it's much better, but it's locked in the comedy goldmine and I can't link to it. Sorry.

[io]

I agree I hate the profanity filter at SA. Makes it unreadable.

:lol: - didn't realize it was a filter. It would be much better if they plugged in images like here at CAG - makes it much more obvious that it's a filter. Oh well, so it isn't as bad as I thought... Carry on with the stories guys!

I went into EB the other day to switch a preorder (had no hassle at all with that - though they "warned" me Metroid Prime 3 requires a $10 deposit instead of $5 which was no problem as I had $49.99 down on the game I switched :roll:). However, just as I'm leaving some HUGE smelly guy with matted down hair full of dandruff walks in with games to trade... Yuck... It made me appreciate that I don't work retail (and makes me more hesitant to buy used games). Hey, I don't give a rat's ass if someone is obese, but at least the guy could groom himself a bit. He was all the worst gamer stereotypes rolled up into one :lol:.

[ratzombie]

Yeah, what's up with the extra $5.00 now? I had to put down $10.00 just to pre-order Mario Strikers Charged.

[IAmTheCheapestGamer]

LOL 'Worst stereotypes'? What if the guy just got off work and came in? Not everyone wants to spend 30-45 minutes grooming their damned hair every day. I tried that and in order to get my hair to 'stay put', I had to slather on a ton of gel or spray, which gave me the aforementioned dandruff.

Also, my one friends mother in law actually played her sons' Xbox and PS2 up till he finally moved out, so gamers can be of ANY age anymore. Shocking, no?

I've run into malodorous people in many different types of stores and either A) they have a medical condition that makes most deodorants useless or B) they just got off work and didn't run home to shower prior to hitting a store or three.

I just walk in the opposite direction of them if at all possible.

Oh and on the topic of whining/crying kids, try dealing with them in Spanish, since the one Hispanic woman let her kid whine n cry after finally telling him be behave and to sit down. People were getting irate listening to him bawl at the top of his lungs as she just sat there and tried to ignore him at first, then she finally took him outside for a bit.

If it's a choice between the kid running up and down an aisle and maybe knocking over crap or the kid shattering my eardrums because mommy actually disciplined him, I'd take option #2, thanks. Stuff on the floor I can avoid, but for some reason, moms with crying brats tend to be magnetically attracted to wherever I go in a store.

[IAmTheCheapestGamer]

Yeah, what's up with the extra $5.00 now? I had to put down $10.00 just to pre-order Mario Strikers Charged.

Sorry for the double post, but maybe they feel that people will be more inclined to buy the actual game if they have to put down MORE money on it.

Either way, unless it were a phenomenal pre order bonus(like a Transformer for PO'ing Transformers like @ GC), I would just laugh n tell them to keep the damned games and wait till they hit clearance @ Kmart.

[outlawmoogle]

I work at a Goodwill and man do I have to put up with alot of crap.

As expected, we price everything ourselves in the back. We get a guideline from the corporate office, but the prices of everything is pretty much decided in-store. Of course, this means people assume our store is a swap meet and they can haggle prices with us. It doesn't matter that we are a non-profit orginzation and all of our money goes to help people with mental disabilities, a good chunk of our customers want all the merchandise for cheaper than it's priced. I even explained the company's mission statement and what happens to all our money, and she just rolled her eyes and said, "Yeah right." There's a reason you dont pay taxes on your purchases people.

There's alot of talk about kids in the thread, and I dont want to sound racist, but I've noticed that 95% of all the bad children are Latinos. Latino parents dont seem to give a rat's ass about the five kids they set loose in the store. I do annoucements in English about watching your kids but many dont understand it (or pretend not to). Fortunately the kids do speak English so I can yell at them to stop since they usually get intimidated by someone older.

One mother let her 5 year old or so son push her 2 year old daughter around in the stroller. Well, mom was too busy talking on the phone and shopping to notice that her son was rolling her daughter up and down the wheelchair ramp to the store. Son lets go of the stroller, it rolls down the hill, flips over, and the daughter skids out crying. But a crying, hurt daughter doesn't stop mom, oh no. She picks up the kid, puts her back in the stroller, and rolls her away all without checking the kid for injuries or even stopping her conversation on the phone.

Probably the most annoying customer we have is some big, fat, African women who periodically comes in the store. One day, she brings up about $40 worth of merchandise and has me ring it up. I run her bank card, denied. Run another bank card, denied. She has me void the entire sale and ring half the stuff back up. Both bank cards denied again. Has me void the sale AGAIN, run the cards for about $7 of stuff, denied. She ends up buying one .99 pillowcase with change in her purse or something. I know she knew she didn't have money because she does this all the time now. And she's resorted to begging other customers for money every single time she comes in. We're trying to get her banned from the store.

EDIT: I forgot. My manager told me she once paid a $22 bill entirely in dimes, nickles, and pennies. They needed bags to carry to change directly to the back because there wasn't room in the register for it all.

[Lord Draconus777]

Alright then, let's start: I work in the produce department at Meijer, and at 5am at my store, the morning crew comes in to set the floor. On one saturday, I was setting the floor, and this stupid lady walks in at 6am bitching at me about the walk ways, mind you that at this time, especially on the weekend, are floor is filled with piles of product on top of pallets (they weigh several hundred pounds and can only be moved by pallet jacks) that consume most of the walk ways. So anyway, the ensuing conversation went like this:

Stupid Lady: Can you move the pallet out of the way so I can get through?
Me: No, please go around.
SL: OMG I WANNA TALK TO YOUR MANAGER, WHATS YOUR NAME!!
Me: Ok, first, I'm not giving you my name, second, the manager isn't here. Now go around.
SL: Ughhhh *walks away disgruntled*

I hate working at a grocery store.

[GrilledWitOnions]

Alright then, let's start: I work in the produce department at Meijer, and at 5am at my store, the morning crew comes in to set the floor. On one saturday, I was setting the floor, and this stupid lady walks in at 6am bitching at me about the walk ways, mind you that at this time, especially on the weekend, are floor is filled with piles of product on top of pallets (they weigh several hundred pounds and can only be moved by pallet jacks) that consume most of the walk ways. So anyway, the ensuing conversation went like this:

Stupid Lady: Can you move the pallet out of the way so I can get through?
Me: No, please go around.
SL: OMG I WANNA TALK TO YOUR MANAGER, WHATS YOUR NAME!!
Me: Ok, first, I'm not giving you my name, second, the manager isn't here. Now go around.
SL: Ughhhh *walks away disgruntled*

I hate working at a grocery store.Geez, why are people so lame? She can't just GO AROUND? It would have been less of a hassle for her to do that than to complain about the palettes, but I'm sure she thought she was going to "Teach you a lesson" or some crap.

[io]

LOL 'Worst stereotypes'? What if the guy just got off work and came in? Not everyone wants to spend 30-45 minutes grooming their damned hair every day. I tried that and in order to get my hair to 'stay put', I had to slather on a ton of gel or spray, which gave me the aforementioned dandruff.

Also, my one friends mother in law actually played her sons' Xbox and PS2 up till he finally moved out, so gamers can be of ANY age anymore. Shocking, no?
.

Well, this was Sunday afternoon so not likely. And I'm not talking frizzy or disheveled hair - I'm talking greasy (read: unwashed for a while) and full of white flakes. You had to be there ;). I'm sorry, but it was just the worst stereotypes the "public" and "media" have of gamers - there's no denying that.

I have no idea what the second part of your post has to do with anything I said. I don't fit the demographic either, which is why it was funny to see the stereotyped (or archetype?) gamer walk through that door.

A stereotype is just the type of person people commonly associate with an activity or whatnot. I agree that it is generally all wrong - thus the irony of seeing this guy.

[Kapwanil]

Geez, why are people so lame? She can't just GO AROUND? It would have been less of a hassle for her to do that than to complain about the palettes, but I'm sure she thought she was going to "Teach you a lesson" or some crap.

Because it's all about appearances and making things as easy as possible for the customers. It's the same reason, in the eyes of upper-upper-upper management, that I cannot be seen doing any necessary register work, cleaning, stocking, filing, or anything else that the store may need and that the customers need as well unless absolutely necessary. It's nutty and I understand why some customers may not want to see employees keeping the store clean or putting out stock for their perusal/purchasing needs, but there has to be a better balance.

It also doesn't help when you deal with customers who feel that, since they more than likely make more money than you do, that you are inferior to them.

[IAmTheCheapestGamer]

Well, this was Sunday afternoon so not likely. And I'm not talking frizzy or disheveled hair - I'm talking greasy (read: unwashed for a while) and full of white flakes. You had to be there ;). I'm sorry, but it was just the worst stereotypes the "public" and "media" have of gamers - there's no denying that.

I have no idea what the second part of your post has to do with anything I said. I don't fit the demographic either, which is why it was funny to see the stereotyped (or archetype?) gamer walk through that door.

A stereotype is just the type of person people commonly associate with an activity or whatnot. I agree that it is generally all wrong - thus the irony of seeing this guy.

LOL I just went off on another of my tangents about which type of customers I've hated seeing in various stores. My least favorite is the mom with 4 kids and they're all running around and crying while she's trying to talk on her cell phone to her BFF while ignoring them.

[JJSP]

Had a guy come in today to ship out an Xbox 360 Premium bundle he sold on eBay. System, hard drive, two wireless controllers (one brand new sealed), and 13 games (mostly older stuff, including Kameo, NHL 2K6, Blazing Angels, Madden 06, Viva Pinata, Need For Speed Most Wanted, etc.).

This poor guy got screwed. It went for $330 shipped. Dude also shipped a Sony Blu-Ray player that sold for $310 shipped. Sucks to be him.

[GrilledWitOnions]

Had a guy come in today to ship out an Xbox 360 Premium bundle he sold on eBay. System, hard drive, two wireless controllers (one brand new sealed), and 13 games (mostly older stuff, including Kameo, NHL 2K6, Blazing Angels, Madden 06, Viva Pinata, Need For Speed Most Wanted, etc.).

This poor guy got screwed. It went for $330 shipped. Dude also shipped a Sony Blu-Ray player that sold for $310 shipped. Sucks to be him.Who is this seller? I'd like to look him up for some future purchases... ;)

[Allnatural]

Stupid Lady: Can you move the pallet out of the way so I can get through?
Me: No, please go around.
SL: OMG I WANNA TALK TO YOUR MANAGER, WHATS YOUR NAME!!
Me: Ok, first, I'm not giving you my name, second, the manager isn't here. Now go around.
SL: Ughhhh *walks away disgruntled*
Reminds me of an incident where I work. We had a crew in one day to seal our parking lot. They were sealing the bulk of it in one go, leaving a narrow strip for cars to park. Our delivery truck pulls up, and because it wouldn't fit in the narrow strip that was open (it was a large semi) the driver parked on the street, blocking the driveway. No one thought this would be an issue because our lot has a rear entrance from a side street. Cars in our lot could easily exit through the back. This lady (not a customer) had been parked in our lot all morning and wanted to leave NOW while all this was happening. She insisted on exiting through the front drive. An argument ensued with our driver. He told her repeatedly that she could exit through the back, but she wouldn't stand for that. She was going through the front. The driver got tired of listening to her, so he dropped everything he was doing and pulled the truck up about ten feet so she could exit.

Now, the guys sealing the lot had roped off the wet sections with buckets of tar. As the lady was leaving, she drove too close to one of the buckets and was left with a three foot long strip of tar on the side of her car.

[Kayden]

QFK


Quoted for karma


Now, the guys sealing the lot had roped off the wet sections with buckets of tar. As the lady was leaving, she drove too close to one of the buckets and was left with a three foot long strip of tar on the side of her car.

[evanft]

Had a guy come in today to ship out an Xbox 360 Premium bundle he sold on eBay. System, hard drive, two wireless controllers (one brand new sealed), and 13 games (mostly older stuff, including Kameo, NHL 2K6, Blazing Angels, Madden 06, Viva Pinata, Need For Speed Most Wanted, etc.).

This poor guy got screwed. It went for $330 shipped. Dude also shipped a Sony Blu-Ray player that sold for $310 shipped. Sucks to be him.

$330? Damn, that's a bargain!

[Demolition Man]

..... Bueller? Bueller?

[CokeCola]

Today some kid dropped 3 gift cards into the housing of our PS3 display. We had to remove the plastic casing to get to them. Took 20 minutes to find a screwdriver. He was nice and very grateful... but dammit.

[Scorch]

<Scorch> Thanks for calling GameCrazy, where you can <insert usual spiel here>, this is Scorch, how can I help you?

<Woman> I really hope you can help me! I've been on hold with Wal-Mart for twenty minutes. I'm looking for some standard audio/video cables for the XBox 360. I'm hear it, but I can't see it.

<Scorch> Oh, I've had this problem. Do you own a HDTV?

<Woman> No.

<Scorch> Okay, check your audio video cables where they connect into the 360. There's a sliding switch that says TV and HDTV. Is it switched to HDTV?

<Woman> Yes.

<Scorch> Okay, switch it back to TV and restart the system.

<Woman> Okay, hang on. It's my son's, I don't want to screw it up.

<Scorch> Okay.

<Woman yells for son>

<Son> I know what's wrong with it! It's not going to work!

<Woman> Just try it.

<Son> I DON'T HAVE TO TRY IT! I KNOW WHAT'S WRONG! THE AUDIO VIDEO CORDS ARE MESSED UP AND WE NEED NEW ONES!

<Woman> You're not going to lose anything by trying, just try it!

*Hears the sound of the 360 turning on in the background*

<Woman> (to son) WHAT'S THAT? WHAT'S THAT? (to me) Thank you so much, you've been fantastic help.

I like nice customers.. especially when I hear punk teenagers getting mom-owned.

[spider24]

I work at a Goodwill and man do I have to put up with alot of crap.

As expected, we price everything ourselves in the back. We get a guideline from the corporate office, but the prices of everything is pretty much decided in-store. Of course, this means people assume our store is a swap meet and they can haggle prices with us. It doesn't matter that we are a non-profit orginzation and all of our money goes to help people with mental disabilities, a good chunk of our customers want all the merchandise for cheaper than it's priced. I even explained the company's mission statement and what happens to all our money, and she just rolled her eyes and said, "Yeah right." There's a reason you dont pay taxes on your purchases people.

There's alot of talk about kids in the thread, and I dont want to sound racist, but I've noticed that 95% of all the bad children are Latinos. Latino parents dont seem to give a rat's ass about the five kids they set loose in the store. I do annoucements in English about watching your kids but many dont understand it (or pretend not to). Fortunately the kids do speak English so I can yell at them to stop since they usually get intimidated by someone older.

One mother let her 5 year old or so son push her 2 year old daughter around in the stroller. Well, mom was too busy talking on the phone and shopping to notice that her son was rolling her daughter up and down the wheelchair ramp to the store. Son lets go of the stroller, it rolls down the hill, flips over, and the daughter skids out crying. But a crying, hurt daughter doesn't stop mom, oh no. She picks up the kid, puts her back in the stroller, and rolls her away all without checking the kid for injuries or even stopping her conversation on the phone.

Probably the most annoying customer we have is some big, fat, African women who periodically comes in the store. One day, she brings up about $40 worth of merchandise and has me ring it up. I run her bank card, denied. Run another bank card, denied. She has me void the entire sale and ring half the stuff back up. Both bank cards denied again. Has me void the sale AGAIN, run the cards for about $7 of stuff, denied. She ends up buying one .99 pillowcase with change in her purse or something. I know she knew she didn't have money because she does this all the time now. And she's resorted to begging other customers for money every single time she comes in. We're trying to get her banned from the store.

EDIT: I forgot. My manager told me she once paid a $22 bill entirely in dimes, nickles, and pennies. They needed bags to carry to change directly to the back because there wasn't room in the register for it all.

I dont want to say i feel sorry for you...but damn...you must really want to go to heaven or something, but that J O B must suck big sausage!!1

[SaraAB]

I don't really fit the gamer demographic either, but I have seen plenty of "stereotypical" gamers in the past as well, especially when I happened to stop by the local wal mart on the day that the Wii was going to be released at midnight, these people seriously had to be the lowest common denominator of society, not to mention 90% of them were not properly dressed for camping out in below freezing temps from 1pm to 12 midnight.

The vast majority of gamers are normal people, but like with any hobby you will have your extremists, those extremists do exist but fortunately I do not think they exist in as large of numbers as the media would like us to believe.

[CokeCola]

This might be a stupid employee story (the employee being me), but today I had a guest ask for "an umbrella that doesn't fold." She looked at as if I were a mad desert person when I told her I had never heard of such a thing.

[ITDEFX]

This might be a stupid employee story (the employee being me), but today I had a guest ask for "an umbrella that doesn't fold." She looked at as if I were a mad desert person when I told her I had never heard of such a thing.


i think those do exists, but extremely rare to find in stores....

[Kayden]

Like a parisol?

[Timbo]

A friend of mine works at David Jones... Its kindof like Walmart, but Australian...
One day he was working electronics and a teacher from his school came in with his son. His son was after a gameboy. Now, the teacher being a tight-ass tried to get his kid to be satisfied with the Game Boy Micro, pretending to enjoy playing it, etc. So my friend mentions the DS Lite and how its better, can play the same games as the Micro. The kid perks up and wants that instead of the Micro. The teacher asks what one he would recommend, giving my friend the "choose your next words carefully... I still have to mark your essay" stare. He left with a DS Lite.

[smalien1]

OK, so I get stupid customers all the time, and mercilessly mock them to my friends.
BUT today, I realized that's wrong.
I was placing an order at Starbucks, for someone else, a decaf with steamed milk, and I ask for "a Decaf *pause* steamed milk" and the guy tells me "Milk doesn't have caffine", I told him what I meant, and he made it, however, he probably told this story to his friends, depicting me as an idiot customer. I thought, are all the dumb customers I mock really just misunderstandings AT MY FAULT???? It blew my mind.

[moiety]

It also doesn't help when you deal with customers who feel that, since they more than likely make more money than you do, that you are inferior to them.
Reminds me of this woman who complained about the price of ground coffee, then announced to everyone in her vincinity that she could buy all of the coffee if she wanted to, because she lived in *wealthy neighboring town*.

I did the grocery thing through high school and part of college. People really did try to make you feel inferior... I remember as a bagger not even being greeted by the customers, even if I said hi, but they'd be chatting up the cashier. It was really rude, and at 15 years old, it made you feel bad.

You gain a lot of life experience though, dealing with all kinds of people.

[GrilledWitOnions]

Reminds me of this woman who complained about the price of ground coffee, then announced to everyone in her vincinity that she could buy all of the coffee if she wanted to, because she lived in *wealthy neighboring town*.

I did the grocery thing through high school and part of college. People really did try to make you feel inferior... I remember as a bagger not even being greeted by the customers, even if I said hi, but they'd be chatting up the cashier. It was really rude, and at 15 years old, it made you feel bad.

You gain a lot of life experience though, dealing with all kinds of people.Nobody respondes to greetings, no matter who you are. It's very rude and I try my hardest to say hello back to anyone that says hi, with a big smile. It feels good to have someone respond.

Along the lines of money, I had some guy ask me about a movie rental he had lost, and it was from another store. I explained that it would most likely just auto-sell to his account within a week or so, but he could return it if he found it within 30 days. He then told me about how $20 is no big deal, and told me about some car he had that was $50,000 or something. I just smiled and nodded. He wasn't rude about it, but obviously thought it made him important.

Although it would be nice to think $20 is nothing, but I know no matter how much I ever made, I'd always be a cheapass.

[MrBadExample]

Overheard this at Blockbuster a few years ago:

A customer was asking about the movie Pi (for anyone unfamiliar with the cover art - the box is black with just the π symbol). The clerk is dumbfounded for a few minutes until he exclaims "Oh, you mean the one with the funny-looking 'T' on it."

I had to get out of there immediately before I lost bladder control I was laughing so hard.

[Fanboy]

We Should Allow Them to Pay With Credit/Debit Cards Without Any ID


Ummm, yeah you should. From VISA Merchant regulations:

Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID.

Source (PDF) (http://www.usa.visa.com/download/merchants/rules_for_visa_merchants.pdf)

Mastercard:

A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information, except as specifically permitted or required by the Standards. A merchant may require additional identification from the cardholder if the information is required to complete the transaction, such as for shipping purposes.

Source (PDF) (http://www.mastercard.com/us/wce/PDF/MERC-Entire_Manual.pdf)

The rest of your list I am in TOTAL agreement with, however.

[GrilledWitOnions]

Overheard this at Blockbuster a few years ago:

A customer was asking about the movie Pi (for anyone unfamiliar with the cover art - the box is black with just the π symbol). The clerk is dumbfounded for a few minutes until he exclaims "Oh, you mean the one with the funny-looking 'T' on it."

I had to get out of there immediately before I lost bladder control I was laughing so hard.UGH, that's disappointing.

I have many customers that can't pronounce SIMPLE words. Recently it's been Apocalypto (okay, so that's not really a word, but can't anyone just take apocalypse and and add an ipto to the end?), Pans Labyrinth (get all kinds of Lab words, not even close to real words. Usually it's a stuttering "Lab-Labin-" until I say, "Labyrinth.") Seraphim Falls is another one recently. When Hidalgo was released, between stores we made lists of the horrible pronunciations we got. I had someone ask me for "Geraldo".

In my opinion, if you can't say the title of a movie, you don't deserve to watch it. Most people pass on Pans and Apocalypto anyway, since they aren't in "regular talk" (I've had that as an excuse. I can only assume they mean it doesn't have English dubbing.)

[Kapwanil]

Ummm, yeah you should. From VISA Merchant regulations:

Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID.

Source (PDF) (http://www.usa.visa.com/download/merchants/rules_for_visa_merchants.pdf)



Actually, no. Page 29 covers this quite thoroughly, with the cardholder having to have a signed card either available from the start or will sign the card in a cashier's presence along with a signature provided on their governmental-issue ID (Driver's License, etc.). Otherwise, if the charges are fraudulent, the store doesn't get reimbursed and I get canned faster than you can say "crushed tomatoes."

Normally I would love to do otherwise but the signature is one of the key aspects of the transaction. If the signature isn't there or it doesn't match I cannot use that card.


I'd check out Mastercard as well but there's a thunderstorm brewing. Thanks for the material, though. There was a lot of additional information on there that nobody ever informed me about. Good to know in case a situation should ever occur!

[Duo_Maxwell]

Ummm, yeah you should. From VISA Merchant regulations:

Although Visa rules do not preclude merchants from asking for cardholder ID, merchants cannot make an ID a condition of acceptance . Therefore, merchants cannot refuse to complete a purchase transaction because a cardholder refuses to provide ID.

Source (PDF) (http://www.usa.visa.com/download/merchants/rules_for_visa_merchants.pdf)

Mastercard:

A merchant must not refuse to complete a MasterCard card transaction solely because a cardholder who has complied with the conditions for presentment of a card at the POI refuses to provide additional identification information, except as specifically permitted or required by the Standards. A merchant may require additional identification from the cardholder if the information is required to complete the transaction, such as for shipping purposes.

Source (PDF) (http://www.mastercard.com/us/wce/PDF/MERC-Entire_Manual.pdf)

The rest of your list I am in TOTAL agreement with, however.

Those arguments are only valid if the card meets all the requirments (aka it's signed), which is the only time most places ask for ID. If it doesn't the card is technically void (says so right on the thing). Also VISA/Mastercard cannot dictate to a store who's business they can/cannot take, they only have the authority to approve/not approve a transaction. Put simply they can't dictate company policy. (In most states) A store can easily turn them away before the transaction takes place (as no contract has been established) for any reason they deem fit.

[sweeetja713]

Customer: Where are your movies for sale?

Me: Under that big red sign that says movies for sale?

Another customer: (Holds up previously viewed movies) How much are these movies

Me: Well the sign says 3 previously viewed movies for $20 so I'd guess they're 3 for $20


My favorite though was the obviously drunk customer that could barely stand threatening to call the cops on me when I told her to leave the store because she was causing a disturbance. I told her I'd gladly call the cops for her. She then demanded to speak to a manager and got pissed when I told her I was a manager and she still needed to leave.

Another good one was when I was in on one of my days off and I put a cover box back in it's proper place behind a guaranteed in stock sign and a customer walked up to the front counter and said "That mexican's trying to steal something." The person working the front counter looked at her and told her I was a manager here and furthermore that she was racist and I wasn't a mexican. She's never been back since.

[NismoZZzz]

Got some new fresh ones and some old goodies. I work at GS btw.

Awhile back I had an 8 year old boy with the biggest unobrow I had ever since along with his younger sister who was developing one as well. I honestly could not stare at the kid without wanting to pull my lungs out. They wanted games for 360. I showed them the wall and after much delibrating with their mother who had no idea what was going, they chose Madden 2006 and two crap PS2 games. I ring them up and she has one of those infamous American Express gift cards that no one seems to keep track off. She never used it so I took the amount off, handed her the receipt, and wished her well. Ahh so you ask why such a tame story? I had planted the seed for the next day.

The next day was a normal day, we were all in a good mood until mother of the unobrows walks in with her beasts. I, unfortunately, did not have the pleasure of helping her, but my manager did. (NOTE: My manager has an anger problem of a pitbul who has it's food taken away from him. He gets pissed off so easily for retarded things and will show that anger at the customer.) She wants to return the Madden 2006 cause they didn't like it. No problem, it was used. They look around for another game and come up with another one more expensive. Pay the difference and move on, right? Not this time. My manager asks for the difference and she hands him that American Express gift card. My manager asks if it was used and she said yeah. He asked for the amount and she didn't know. He ran it through, it came declined. He told her you need to know the exactly amount or it will keep coming decline. She continues to mumble in her bad english that the card is good and it will run. My manager explains again that you needto call for the amount. She refuses and says the card is good. BAM! BOILER ALERT! My manager screams at her that you need to know the damn amount to the card or you can't use it. She says the card is good and to use it noW! He repeats himself 5 more times before slamming the phone onto the counter and telling her to GTFO. At the same time, the kids are pulling at their mom to shut up. She eventually calls her husband who she tried to talk to my manager. 'He reminds her again that it doesn't matter and she needs to cal the number and find the balance. NO, CARD IS GOOD! She leaves finally. My manager walks to the back room and starts pounding empty boxes around for about 5 minutes before sitting on some PS3 system boxes for 30 minutes. Most of the other customers in the store were dumbfounded how someone could get so angry and even offered beer. Personally, I laughed cause I could care less.


I always get the people who come to counter and simply ask "One Wii please" with about 3 games handed to me. It's funny how so many people can't read the DISPLAY ONLY label on all the empty boxes around the store. they are completely clueless when I tell them we are sold out.


I try my best to give the customer the best and quickest experience at the store. I just answer their questions and sell them their stuff quickly. It's funny how many people I have heard walk away saying "Yes, quick and painless." I'm the fastest guy who can ring up in our store and can easily man handle two registers on my own. I know many places aren't like this, but I try to make my place comfortable. Hell, one guy has $600 in reserves from paying off all his games ahead of time. Very nice guy, and I always make sure he is satified. Wtih retail it's about showing respect in order to get it.

But regardless of that, I always get the occassional WHY CAN'T I RETURN MY 360 I BOUGHT IN DECEMBER FOR A FULL REFUND or YOUR AN @$$HOLE!

Which reminds me of one dude in his 30s. This guy is a total fucking geek. If he reserves a game and reads online there is an extra, he expects it to be at our store. Considering half of those extras don't even show up, he completely stares at us with this Star Wars look like he is trying to use the Force Choke expecting it to show up. This happens everytime.

[davo1224]

It's hard to keep track of how many people say, "I CAN FIND THIS CHEAPER SOMEWHERE ELSE!" to me in a day. You'd think after a while they'd just fucking go to the Wal-Mart that's only 5 minutes away. I don't make the prices and no one is forcing you to buy anything.

Another real zinger for me is when someone asks for a power converter if they're travelling abroad. I give it to them and then they try and tell me that they only need an adapter because it's $20 cheaper. I stopped bothering to correct people. I just laugh thinking about them being fucked when they're in another country with no way to power their shit.

This old couple that came in one day. They pleaded and begged one of the workers to process a Virgin Mobile Top-Up for them. Well they came in the next day saying that it was on the wrong number. Sure enough it was but I couldn't tell if it was their error or ours. I call up Virgin Mobile to see what number got the added airtime. They couldn't even tell me if the number was close to the one that it was intended for. Well at that point I ask about issuing a credit and all that. Meanwhile these two are acting like complete fucking children. They talk about how my company can afford to give them free airtime and that I should just ring it up and put it on for them. I'm walking around between the fax machine and the computer and the old guy is walking with me asking what's going on. Then the store gets busy. I finally fax over the information to issue a credit. Well the lady asks me whose fault it was. I told her it was Virgin Mobile's since they couldn't help me figure out what went down. Well I guess she called up because she's a super sleuth like that and supposedly they told her what the number was and who the person was and we were at fault. Moral of the story? Be a little self-sufficient.

Which brings me to the next one. TONS of people ask for the most obscure things that you would never find at my store and then ask what stores would have it, where they're located, their hours, etc. I swear that none of our casual customers can function in society by themselves.

The last one is this chick that tried to get two free phones from us. She claimed we burnt them out inside. Plausible story until you think about the fact that the first words out of her mouth are, "You need to replace our phones." Let's not go into detail at all or atleast give me some explanation. Let's just demand free stuff. That doesn't look suspicious.

[Rhippo]

OK I got a good one. I work in a grocery store bagging, carting that stuff. I was bagging this ladies grocceries and her kid is in the cart seat and he is acting fine he has to ge 5 years olk. I get to a POM green tea they are these nice glass bottel/jar things. The kid wants his tea, so I ask his mom if he can have it she says ok I slap a sticker on it and give it to him. He takes it looks at it for a second and throws it at the ground. It of course smashes all over. His mom looks down and says ooppps,,,,,OK. So she ask me to go get another, fine I can do that. Now that kid didnt drop it he threw it but she wanted another. So I go to the back of no where and find the POM come back up front and its world war 3 up there this kid is throwing stuff every where. The manager is up there trying to get the lady to leave with her kid. It took him a while but she left. The part that really throws me is she didnt have to pay for anything, and I got stuck cleaning it up, WHAT THE HELL. I dont know what pissed the kid of but shit.

[GrilledWitOnions]

Alright, had a good one last night:

Had an old couple come up and want to rent. I hate old people and these people are perfect examples of why.

I think the man had his card, but the lady wanted one. I say no problem, but I need to see the mans ID since he is the account holder, and I have to verify that before I go printing new cards for people. The woman starts to get her ID out as well, and I tell her it's not necessary since the man was the account holder and that's all I need.

So the woman starts saying stuff about being treated different since she is a woman, how they had to fight to be able to show ID in the 60's and now it's all backwards. I told her again, it had nothing to do with sex, it had to do with the man being the account holder. She still gave me all sorts of weird trouble about it. I can't stand old people. They believe whatever the hell they want and never listen to anyone.

[Scorch]

My manager walks to the back room and starts pounding empty boxes around for about 5 minutes before sitting on some PS3 system boxes for 30 minutes.

I would be scared to death to work under someone like that.. either scared, or ashamed to know that my manager was so immature.

[DuelLadyS]

I would be scared to death to work under someone like that.. either scared, or ashamed to know that my manager was so immature.

Depending on how often he went off on his co-workers, I might actually like it- someone who'll actually yell at the stupid people! Yay! :applause:

[NismoZZzz]

I would be scared to death to work under someone like that.. either scared, or ashamed to know that my manager was so immature.

You get used to it. He has little patience for idiots (even though sometimes they are just not being idiotic). I usually give it 2 takes for something like that happen where the customer will change his mind immediately and ask for something or ask the same question twice when he gets an answer the first time. I've got it down pretty good when he goes.

Personally, I could care less, I do what I can for the ones who show respect and are nice yet the ones that piss me off, you know what I do? I eat a double whopper with cheese, grab my nuts, and say fuck you.

[GrilledWitOnions]

Wow this thread died! Here are a few that have built up over the last few days at blockbuster:

I was at work (not working) and stepped behind the counter (not near the computers, mind you, in what is referred to as the 'pit' where the manager does paperwork etc). I was just writing down my schedule, I'm in plain clothes. There were two people working and a line of maybe 5 people.
So this dumb blond bitch steps past everyone to ask me, "Do you work here?" to which I respond with, "yes, but I am not currently working.". So she still tries to hand me her damn dvd that she forgot to put inside the case she dropped off. Luckily, another employee stepped in and told her he'd take care of it, 'cause I was about to ask just what she didn't understand about me NOT WORKING, and why she wasn't IN LINE with the other customers. Which brings me to another REALLY annoying trait, don't EVER try to skip the line 'cause you just have a quick question or are in a hurry or some stupid excuse. I honestly don't know where these people come from where lines were merely suggestions. This is like kindergarten stuff people!

We had a sale (just ended today too), B2G2 free on previously viewed DVD's. Had a women bring me a $14.99, $9.99, $7.99, and $5.99 dvd (anyone see where this is going?) She says, "this should be about $23 right?" To which I respond, "No, with tax it'll be about $28". So she bitches that I'm wrong, and I tell her that the lowest priced titles will be the free titles, and have to show her the sign and everything. So she storms off into the used movies to look around some more, much to my dismay as I was hoping she would just leave.
She comes back to the counter and I apologized that there was a misunderstanding about the promotion, and she said, "I just can't believe you wasted my time". WHAT! THE! fuck! I nearly lost it then and there. When did I waste her time? She came to me, movies in hand, not understanding what I believed to be a very simple promo. I told her that I had never seen it work any other way at any other store, but she "Didn't want to argue with me, I had already wasted her time". As she was leaving, she was on a cell talking to someone and I overheard, "They have a sale but it's not like you said". Unbelievable. I later figured she must have been looking at it from a B1G1 perspective, and pairing the $10 movie as free with $15, and $5 as free with $8. But the sign says Buy 2 Get 2.

Last one. Had this old ass come in today. He comes in every Tuesday to annoy us. He has huge glasses and can't see. He has the online subscription, and brings in a few papers each week with movies in large print on them, to ask if we have them so he can exchange his onlines for them. We usually have 2/3 of the rentals, something like that. But he always expects us to go grab the movies and is just really annoying, especially on a Tuesday when it's release day and is busy, and I am usually doing the marketing crap which eats all my time (usually my Assistant Manager is working too and steps in, 'cause he's awesome).
Anyway, this annoying jerk comes in, and I was on a register and ended up helping him. He complains that we need more movies in the store. I tell him that we simply can't hold that many; we have about 7,000 as it is and are running out room, but that with the online plan there are 70,000 titles because they don't have restraints on space. But he still argued that the movies should be bookended like a library. I was done arguing since it was going nowhere, but if we bookended everything like a library, no one would find shit and we'd spend all day helping people get movies. And besides, it's getting to the point where a lot of older movies are bookended, and the release wall holds movies for a year, and as it stands there aren't the many releases in a year to justify bookending everything. Anyway, it just pissed me off that people complain so much about even the best of services. I have a 3 at a time subscription to online and it's incredible. There is nothing left in store I want to rent, especially since I like TV shows mostly and we have a pretty small selection in store. But people are always complaining and acting like they aren't getting enough from what I think is a great service. But I guess people will always believe they deserve more.

On a more positive note, I was promoted and got a pay bump (not much but it's something). Don't anyone ask me how I was promoted with this attitude; everything changes when you put on the uniform ;)

[Demolition Man]

Reminds me of the old saying.... "give them an inch and they expect a mile."

[YoshiFan1]

A customer walked in and wanted 20 balloons. He said he needed white and blue. We have 2 types of blue, regular blue and light blue. I showed him what each color looked like with helium (I slightly filled up each one), he decided on 12 white and 8 regular blue. We start to work on the order and after 2 blue are blown up, he decides he likes light blue better and wants to change the order to light blue. This really annoyed me and the my employees because I had just shown him what each color looked like with helium in the balloon.

So we then start filling up the white balloons and 5 minutes later he comes back (customers shop the store while waiting for their orders), and asks if gold or silver would look better than with the blue than white. He asked each of our opinions and of course everyone said white because that was the color he already chose.

[smalien1]

I was simply dumbfounded by a question.

"What's the difference between the unsweetened and regular raspberry jam?"

I stared at her for a moment, to see if she was joking, but she wasn't. I stumbled, I couldn't possibly think of an answer to that question, without sounding condescending. One is sweetened? One doesn't have any sweeteners? We don't add sugar to one? I ended up using the second one. She didn't buy anything, but she did steal something- my faith in humanity.

Oh also, someone pointed at the cooler with quiche in it and said "Oh look! they have kwichee!" I spelled her pronunciation of quiche to the best of my ability.

[Duo_Maxwell]

I've never grasped the concept of calling another department in a store because the one you're trying to reach is busy. Just wait 5-10 mins and call back. It's not like people have never seen a department store and don't the employees ARE DIVIDED AMONGST DIFFERENT DEPARTMENTS and are really only knowledgeable in said department. Why do I field 4-5 computer tech questions a day in TVs? If you do this guess what I'm going to do? Yes, that's right, put you on hold for the tech guys. I always wonder if these are the dumb folk who wander into Sears and start asking the lady at the perfume counter about power tools....

[GrilledWitOnions]

I was simply dumbfounded by a question.

"What's the difference between the unsweetened and regular raspberry jam?"

I stared at her for a moment, to see if she was joking, but she wasn't. I stumbled, I couldn't possibly think of an answer to that question, without sounding condescending. One is sweetened? One doesn't have any sweeteners? We don't add sugar to one? I ended up using the second one. She didn't buy anything, but she did steal something- my faith in humanity.

Oh also, someone pointed at the cooler with quiche in it and said "Oh look! they have kwichee!" I spelled her pronunciation of quiche to the best of my ability.Whenever anyone talks about the "Queue" with blockbusters online service, it's always a "kway". Sorta like what Chocobo's say, I think. I try my best to just work the word into whatever I say Next ("yes, you're queue is where you're movies are"). It's so damn hard to not be condescending. "Oh you mean the QUEUE? Like a line?" But then I guess people can't line up correctly in the first place, why know what a line is called.

[YoshiFan1]

Someone just complained were were 1 cent more than another store on an item and how they were being overcharged. I told them to go buy them item at the other store then. I was tempted to take a penny from the take a penny from the penny dish and throw it on the counter at them but stopped myself.

[whitedeath]

i can go on for hours as i have dealt with some real winners but sometimes the people they employ a these stores are as smart as a box of rocks too. i love during christmas when game stores hire anybody for seasonal help and u ask for a mario game and they say what system is that for. i mean come on there should be a randon knowledge test to weed out these people who are clueless. last but not least don't get me started on the wal-mart people i think every employee in my local walmart (dickson city,pa) shares on brain cell as no one has a freakin clue what is going on.. it is a pity that honest customer have to endure companies that can;t hire people with a decent brain in the heads

[Scorch]

the people they employ a these stores are as smart as a box of rocks too.
randon knowledge test
shares on brain cell
honest customer have to endure companies that can;t hire people with a decent brain in the heads
:dunce::dunce::dunce:

Just picking on ya, man. I know it's late.

Random excerpts..

"Do you have Grand Theft Auto Vice City on Gamecube??"

I had a guy pay me in nickles and dimes tonight. He was cool though, so I didn't mind. It was $38 in nickles and dimes. There was literally 250 dimes :D

I had a guy complain that his 360 was broken so his kid wanted to sell back a hard drive, NCAA 08 and a wireless controller. He knew it was under warranty but didn't want to send it back. I convinced him to, rather than sell it for parts and pay up for a new one. His dad seriously looked at my cockeyed and this is how it went:

:-s: What's that mean when those red lights are lit up on that there 360?
8-): It means that there's been a hardware failure.
:-S: ????? Hardware failure? What's that mean?!?
8-): It means the hardware failed.
:-S: Oh, okay.

I had an older man approach me with a PS2 system in one hand and a controller in the other. He asked why one was 29.99 and the other was 129.99. I had to explained that one was the system and the other was a controller.

I had a customer ask if he could get a 10% discount if he swept the floor.

I'm sure there's more.. it's been a long week

[davo1224]

"What's the difference between male and female plugs?"
"..."

Me realizing that they're serious

"Males have the pointy things and females have the holes."
"I don't get where they got the names from though."
"..."

:dunce:

[IAmTheCheapestGamer]

i can go on for hours as i have dealt with some real winners but sometimes the people they employ a these stores are as smart as a box of rocks too. i love during christmas when game stores hire anybody for seasonal help and u ask for a mario game and they say what system is that for. i mean come on there should be a randon knowledge test to weed out these people who are clueless. last but not least don't get me started on the wal-mart people i think every employee in my local walmart (dickson city,pa) shares on brain cell as no one has a freakin clue what is going on.. it is a pity that honest customer have to endure companies that can;t hire people with a decent brain in the heads

Hey now, I used to work at that store. And, trust me, I was not one of the clueless employees. When everyone else, including the customers, were roasting their butts off in the store in the middle of summer(they'd shut the AC off at midnight-1am or so), I'd volunteer to go outside for carts while everyone else stocked the shelves.

Even on the most humid of nights, it was actually cooler OUTSIDE than in the store. So, who was the dummy there? And, you should see the shit people dumped off in that parking lot.

Used tires, old microwaves, old tv's, you name it, I probably found it out in that parking lot at one point. Hell, we used to find 2-3 bags of actual merchandise in the lot from time to time too. Most times, it was just a couple CDs or DVDs, but once I think someone found a couple pre paid phones with a bunch of cards in a bag.

Of course, you also found a 'surprise' bag from time to time from some slob of a parent who changed their 3 lil b's in the car and dumped the dirty, loaded diapers in a baggie in the lot. Middle of summer+warm/humid+dirty diapers=PHEWWWW:-#

Glad to see there's at least one local CAG floating around on here though.....though now I know I got competition for these deals.....:twoguns:

[contej85]

I serve tables, and last week, an older woman ordered wings, and I asked how she wanted them, mild, medium, hot, or bbq. She looked at me, and without flinching, asked me whether mild or medium was hotter. I had to look away to not crack up.

[sonderiaom]

I've been saving up.

One where I was driving into work and the guy in front of me was being a terrible driver. Stop, go, stop, go for absolutely no reason. And then he decides that he's gone past where he was trying to go and needs to back up. Only thing is that I was right behind him and a car was behind me. As I'd had a car reverse into me before, I was watching very closely to him and as he was about to drive into where he wanted, I gave him the one-finger salute to show my appreciation of his driving skills. He saw that and put his truck in park and jumped out. I just waited, putting my own car in park. He came to my window and asked why I flipped him off (in a pissed off voice). I explained (calmly), that I'd had a car back into me before and I didn't like it. He then suggested that I could've backed up instead into the other car. When I said nothing, as that was a horrible idea, he then asked if I wanted to step outside my car to "make something of it".


Next one was another old guy, yesterday I was helping around the laptops. We have them set up on a table, with a bunch of moniters in boxes underneath. As I was showing this guy around to the different laptops, and explaining the differences, he nudges one of the moniters with his cart and it falls down. He looks surprised that it fell. As I'm putting the moniter back, he asks what made it do that, and when I tapped on his cart, as I'd seen him knock it over, he says that it couldn't've been him and must've been something else; dead serious.


Then there are the people who ask me where something is when it's a foot away from them.

"Do you know where this shredder is?"*shoving the coupon book in my face*
"Yeah, right there."*points right in front of her cart*


And then there is the people who want the display model, that is marked down $300, to be absolutely perfect.
SC: "How long has it been running?"
me: "Ever since we've had it in, around 4 months ago. We turn it off at night"
SC: "Does it come with a box?"
me: "No, we trashed that when we put it out for display."

[IAmTheCheapestGamer]

LOL sonderiaom, I've kinda had that traffic thing happen to me before, cept it was someone SPEEDING up an on ramp, I had no room to get over and they almost took off my front bumper to get into my lane of traffic.

Needless to say, I was having an absolutely shitastic day already, so I was in NO mood to have to slam my brakes on because of some fucker from outta state who thinks the on ramp is his personal speedway.

So, I returned the favor....

Once I got out in the passing lane, I found an almost immediate opening right in front of him and slid right in front of his car. Then, I SLAMMED MY BRAKES ON LIKE I HAD TO DO WHEN THE BASTARD CUT ME OFF JUST A BIT EARLIER!!

We traded one finger salutes and what not for about 2 more miles, then we both went our seperate ways.

Suffice to say, I slowed down from 65-75 to 35-40 in like 2 seconds right in front of him and laughed as he weaved back and forth and fishtailed for like a mile to regain control.

When I'm in a shitty mood, NO ONE better pull that 'im in a fuckin hurry cause i couldnt leave my place sooner to get where i gotta be' shit or they get my full on anger, which is why I no longer carry empty or half empty plastic soda bottles in my car anymore either.

Let's just say that if the 'brake tests' didn't get the bumper rider behind me off my ass, the flying bottle sure as fuck did.

[camoor]

"What's the difference between male and female plugs?"
"..."

Me realizing that they're serious

"Males have the pointy things and females have the holes."
"I don't get where they got the names from though."
"..."

:dunce:

Great story and great delivery :lol:

[SaraAB]

Well I have only had it happen once thankfully and I am sure other people have had it happen more often then this but one time when I was driving down this two lane road here someone passed me... ON THE RIGHT! There is no passing lane on the right on this road, just a bicycle lane. I had never seen this in about 5-6 years of driving this road but yes it did happen. The offending driver also proceeded to do it to many other cars in front of me and thankfully I noticed him coming from the back before it was too late, he was basically driving in the bicycle lane the whole way to get whereever he was going.

[sonderiaom]

When I'm in a shitty mood, NO ONE better pull that 'im in a fuckin hurry cause i couldnt leave my place sooner to get where i gotta be' shit or they get my full on anger, which is why I no longer carry empty or half empty plastic soda bottles in my car anymore either.

Let's just say that if the 'brake tests' didn't get the bumper rider behind me off my ass, the flying bottle sure as fuck did.

As much as I agree that bad drivers need some come-upance as it were, gotta be careful about throwing bottles or drinks and stuff at other drivers. I remember a news story about someone throwing a soda into the open window of another car, and then the other car suing and winning because they'd thrown a "missle" at them.

[Kuros]

I remember so many people wanting a Wii after it came out that people would try anything to get one.

I've had people bitch me out because we wouldn't hold one for them.

I had a person call and ask if we had one, I said "Yes, we have one left, however I can't hold it for you." "GREAT I'LL BE THERE IN 15 MINUTES!" Of course it sold within that time and when the woman who called asked for it, she got all pissed off that it was gone.

I had a woman claim that we were false advertising by selling Wii games when we didn't have any Wii systems in.

Yea, stupid people. :/

[BattleChicken]

... but I have seen plenty of "stereotypical" gamers in the past as well, especially when I happened to stop by the local wal mart on the day that the Wii was going to be released at midnight, these people seriously had to be the lowest common denominator of society, not to mention 90% of them were not properly dressed for camping out in below freezing temps from 1pm to 12 midnight....


This reminds me of a story.

On the night of the Wii launch, I decided to go to my local Walmart in Eagan, MN in order to see if any Wiis would be available. While they were all accounted for, the people waiting were actually pretty nice, so I stayed for a few minutes to chat with the people towards the front of the line. The designated camp site was right outside the store, just to the right of the entrance.

While I was standing there.. a red minivan with 6 high schoolers drove by throwing shit and screaming at the people camping out, "Wii sucks! PS3 rox! You guys are LOSERS!"

I gave the people I was standing with a weird look.. and they said "they've been doing that every 15 minutes for the last two hours". I choked on the irony for a second.. and decided to stick around for their next pass.

The next time they came around, I calmly walked ahead and blocked their path (carefully.. so I didn't get run down). they slowed down thinking I was going to just walk past. I stopped in front of their van.. and started walking towards the hood.. the driver threw the car in reverse, and started backing up.. but his approach was botched so he hit one of those medians with the tree and he couldn't get away (idiot almost ran over a lady with a cart..). I just stood there.. wrote down the plate numbers and shook my head at them.. you know the 'I'm so disapointed in you' look? That one.

I really wish I had been able to get a picture... words don't do it justice.

The male driver started to cry.. the female passenger covered her face with her hands and put her head on the dashboard.. then started hitting the driver.. one of the people in the back opened the side door and ran away.. the other three were just generally dumbfounded -- it was beautiful.

I went to the driver door.. where the window was still rolled down.. and said 'stop bothering these people'... at which point he peeled out (well.. as close to peeling out you can do in a soccer mom mini van) and didn't come back.

I cannot confirm if Mana Knight was one of them or not. ;-p

[IAmTheCheapestGamer]

As much as I agree that bad drivers need some come-upance as it were, gotta be careful about throwing bottles or drinks and stuff at other drivers. I remember a news story about someone throwing a soda into the open window of another car, and then the other car suing and winning because they'd thrown a "missle" at them.

I know, I read that too and I was like 'wtf', as I thought the original story said that the person was basically just going to litter and didn't see the car alongside and it ended up in the other persons vehicle.

Either way, with the way they've been enforcing the aggressive driving laws lately, I have toned it down to a single one finger salute or maybe a double if they cut over 3 lanes and almost take my bumper off.

[sonderiaom]

I cannot confirm if Mana Knight was one of them or not. ;-p

Great whole story, but this line just made me chuckle.

[GrilledWitOnions]

Okay, had a great one yesterday:
Woman comes in to rent some movies and has a $45 charge from auto-sales and a block on the account. I ask if she had just dropped anything in the box or still had anything checked out, and she immediatley gets an attitude as she tells me no. I look at the history and see two titles autosold and not returned; I ask about them and she insists that she 'always puts her movies in the outside drop box, always, they go right in there, that's where they always go' (she seriously said this over and over. I wanted to just say, what the fuck do I care what box you put them in? They aren't checked in!) So I search for them on the shelf but know they won't be there since they are pretty popular titles and there are few even on the shelf.
I come back and say I can't find them anywhere, to which she replies with the dop-box thing. I look a few more days back and see that on the 16th a comment was made that the movies had been dropped at Hollywood. When I told her this, she insisted that someone else had rented them, that she hadn't been there in a long time, not since some coupon, blah blah blah. Here's what has to happen for her scenario to work:
1) She returns both movies, and we miss them BOTH at checkin. This is possible, and can happen (usually someone misses a stack but that's pretty rare). To miss two movies from the same member in one day is not impossible, but pretty unlikely.

2) These SAME two movies have to then be either stolen or rented out by another customer, but not physically scanned by an employee or the system checks it in right there. This is VERY unlikely.

3) Now the movies had to have been dropped at Hollywood video by this other customer.

This is so totally unlikely to happen with the same videos from the same account, but the woman insisted that I was wrong. I called Hollywood and the movies were there, so I just said I'd manually check them in and grab them on my lunch since I live near Hollywood.

The woman still gave me all kinds of attitude, not even a thank you. I should have booted that bitch out, we don't need her coming back with more of her insanity.

[Scorch]

I had a woman claim that we were false advertising by selling Wii games when we didn't have any Wii systems in.

A personal favorite. Especially when they're like "Why do you advertise them if you don't have them!?" and I'm like "Well, at one point, we DID have them."

"You shouldn't advertise them if you don't have enough for everyone!!"

"Well, we don't make the ads at this store."

"WHAT?@!?!?! Then who does?!?!?!"

"Our corporate office makes the ads and distributes them nationally."

"What's their phone number?!"

:bomb:

Oh, and you better believe she called. We received advertisements the next week with a "supplies limited" in big bold letters next to the picture.

[mentos888]

I have a pretty weird story. this lady comes in to use two 40% off coupons on a couple of DOLLAR ITEMS. She wants to use more than two...on a couple of DOLLAR ITEMS and says, "well, the other stores let me use em." I allow her to use two even though it says "One per customer," because we're allowed to do that sometimes.

She sulks off and comes back in with her husband all in a huff and puff with FOUR more coupons! He comes stalking in, going "Is this the guy???!!?" already, i know what's coming to me. yep, fun day

Then, the lady's cell phone rings and i try to explain to her husband she can't use all these coupons. He actually stares and me, gets hysterical and raises his hand, and says, "Will you please not talk right now? I'll talk with you in one minute" or something to that extent. In the meantime, the lady is like, crying on her phone about using these coupons. Yeah, I got pretty PO'd, but i was quite amazed myself that I didn't say anything back to him or punch the guy's lights out for being so rude. ok, i kid about that last part, seriously.

Then, he goes on to say, "I really don't understand guys like you that have to follow the book all the time. What is it with guys like you? We just want a good deal. There's always one in every store. blah, blah, blah." He also gives me some weird excuse saying, "My wife just got out of the hospital. Why can't you just give it to her?"

I tell him I'm going to call the manager and he says, "No, I want to talk to you! I don't want to talk to your manager" ARRGH! To make a long story short, i call the manager up to handle this (i had to!) and the lady ends up using 6 coupons!!! for a bunch of dollar items! sheesh! Believe me, I was totally relieved when I actually had some GOOD customers later that day.

The funny thing about this guy, is he actually called me a "Kid" a couple times, even though I'm an adult and not in college anymore. You know, thinking back on this...I think these people have a lot of experience doing this type of thing, cuz we do get our fair share of scammers. lol. okay, enough "venting" for today. phew!

[Duo_Maxwell]

That sucks mentos, IMO there's nothing more frustrating to me than when a manager/supervisor caves in and goes against you when you are only following the policies they tell you to.

[M3wThr33]

Whenever anyone talks about the "Queue" with blockbusters online service, it's always a "kway". Sorta like what Chocobo's say, I think. I try my best to just work the word into whatever I say Next ("yes, you're queue is where you're movies are"). It's so damn hard to not be condescending. "Oh you mean the QUEUE? Like a line?" But then I guess people can't line up correctly in the first place, why know what a line is called.

Back when my old roommate used to use WinMX, he always pronounced it Kway-way. I corrected him a few times, but gave up. He did that shit to annoy me. He also hated the Jews. I'm Jewish. I hate him so.

[phear3d]

i have a few stories, but lets start with this one:

i work for a well known clothing store, pretty expensive, also means customers wants to be treated like kings and queens most the time. this place was also located in a stript mall around rich people.

i was called to help out a guy who wants a shirt in size LARGE (L).

me: "did you check the pile to see if there are any?"
idiot: "yes i looked through, there wasnt a large up there."

looked at the pile, i see that he made a mess looking through. so i said..

me: "alright, let me check the back to see if we have more.."
idiot: "ok, thanks"

a minute later..

me: "here you go sir, is there anything else you're looking for today?"
idiot: "no, that'll be all, i'll pay credit"

cashier rings him up. i went back to fix the pile he messed up and, guess what i found, ALL THE SHIRTS WERE LARGE!, ALL 4 OF THEM! so what he really wanted was a large folded shirt. i told my fellow employee and he almost blew his brains out of laughter. stupid shit like this happened everyday when i was there.

i just remembered another one but it didnt happen to me it happen to the my co-worker.

lady: (comes up to the register with a shirt) i don't like the color of this shirt. do you have it on a lighter pink kinda similar to this (shows his purse) but a little more lighter.

co-worker: (puzzled) umm.. no we dont unfortunately, what we have is all out, all 3 colors including the one you have.

lady: well can't you makeit in the back? (she said it like she was annoyed).

co-worker: (even more puzzled..) umm.. thats not possible ma'am we don't physically make them, we just received them from our warehouse and sell them in the store.

lady: i can't believe this! (walks out throwing the shirt down the ground).

[mentos888]

That sucks mentos, IMO there's nothing more frustrating to me than when a manager/supervisor caves in and goes against you when you are only following the policies they tell you to.

yeah, my manager's cool though. she looked pretty frustrated with those people as well and she apologized to me (probably more for their behavior). haha.

[YoshiFan1]

Someone asked me where our plates are. She was 2 feet away from them so I showed her where they are on the bottom shelf. She apoligized and how she felt so stupid. I didn't see why since they are kind of difficult to see. She then comes up to my register and says I must think she is a huge dimwit and she apoligized again. I said it's really no problem. I don't mind people asking for help especially when they are nice about it. She kept saying how nice I was and again how she felt stupid.

I was thinking, it was a simple mistake of being close to the item, no big deal and no need to keep saying she was sorry.

It's the customers that ask for help, you help them and they don't even say anything that I can't stand.

It must have been "I'm sorry day" last night because someone else thought they gave me a quarter but it was a nickel and he said he was sorry 3 times as well.

[Sigma]

A while ago an older lady, probably in her late 30's early 40's, came into my Gamestop store and asked if we had a copy of The Legend of Zelda: Twilight Princess for the PS2. This is how the conversation went.

Me: Zelda isn't available on the PS2 and it never will be, it's a Nintendo owned franchise. If you have a Gamecube or a Wii you could get The Twilight Princess though.

Lady: I don't have those, do I look like I am made of money. My son knows everything about these games and he want's Zelda for the PS2, we saw it at Wal-Mart.

Me: Alright I'll tell you what, if you bring me a copy of Zelda for the PS2, I will give you a million dollars.

Lady: You don't have a million dollars!

Me: And you don't have Zelda for the PS2.

At that point the lady stormed out of my store pissed off claiming she would bring in a copy of Zelda on PS2.

[Droogs]

So I work at a Panera Bread and I make the pizza's we have there. They're supposed to be "fancy" pizza's so they gave them a name which is "Crispani", pronounced "Crisp-aw-ni".

So, I make the crispani and take it to the woman who instantly takes a bite and says, "This is crisp," in a complaining kin of voice. I just looked at her and said "It's a CRISP-ani"

[GrilledWitOnions]

A while ago an older lady, probably in her late 30's early 40's, came into my Gamestop store and asked if we had a copy of The Legend of Zelda: Twilight Princess for the PS2. This is how the conversation went.

Me: Zelda isn't available on the PS2 and it never will be, it's a Nintendo owned franchise. If you have a Gamecube or a Wii you could get The Twilight Princess though.

Lady: I don't have those, do I look like I am made of money. My son knows everything about these games and he want's Zelda for the PS2, we saw it at Wal-Mart.

Me: Alright I'll tell you what, if you bring me a copy of Zelda for the PS2, I will give you a million dollars.

Lady: You don't have a million dollars!

Me: And you don't have Zelda for the PS2.

At that point the lady stormed out of my store pissed off claiming she would bring in a copy of Zelda on PS2.Made me literally lol.

Alright, had a great one today. Ever have someone come in and you just KNOW it's going to be some stupid-ass complaint that makes no sense and can not be resolved because it's idiotic?

I had a lady complain to me that in her online queue, she placed 300 in a while back, but now that it's released, it has a very long wait. I almost just told her to shut up or something. I am SO tired of spewing out BS at people when they can't figure something out for themselves. I explained that 300 is the biggest release this summer and is very popular. Oh and she was exchanging her mailer for 300 right then, too. Almost asked WHY it mattered since she got one right when we opened.

Seriously, I think Total Access has some 3-4 million subscribers; even at 10% renting it that's 300-400,000. Hell at 1% it's 30-40,000.

Also, today was probably the biggest release Tuesday my store has ever seen. There were like 10 people outside when we opened and we had a steady line for about 1/2 hour. It's pretty busy for a small town store.

[GrilledWitOnions]

Hate to double post, but I've got a new one, and it's good!

We get movies returned with wrong items or no disc inside all the time; we call them Mismatches. When this happens, the movie is put into a seperate mismatch account and we put a hold on the renters account, and then call them to see if they will bring in the disc. This happens about 5 times a day.

So today I get Deja-Vu (Denzel Washington) and it's empty, so I MM the account and call the renter. The account holder was a women, but a dude answers and says she's not in, so I ask to leave a message. During all of this the guy has blaring loud music and can barely hear me until he gets the good sense to turn it off. The rest went something like this:
Me: "It looks like Deja-Vu was returned empty, so I was just notifying you and asking that you return the disc"
Guy: "What company is this?"
Me: "Blockbuster video"
Guy: "We never rented Deja-Vu, we watched it on pay-per-view"
Me: "Well, I see on the 27th you rented Deja-Vu, Shooter, like three other movies, you never rented those?"
Guy: "No, we watched those on pay-per-view"

At this point I was at a loss. The guy said he hadn't been in the store for like a month, but here about 5 movies were rented a week or so ago and all had been returned, but DV was missing the disc; what's more, this guy said he had watched these same movies on PPV, which to me seems quite the coincidence. I just told him I'd call back to speak with the account holder when she got home, which is the BEST part.

She called back and I unfortunately didn't speak with her, but my boss said she said her husband or whatever was wrong, they had rented them and would bring the disc in. She also said her husband said I told them they had movies out for months and that I was threatening legal action. I have no idea what that guy was on, but I can't imagine he can hold down a job. Or he's just an ass, which is more likely.

[Squall835]

I was Gamestop today trading in a bunch of games I don't want to take with me when I move. While one of the cashiers was going through my stack of games, a customer came up to the other employee and asked, "Do you have Mario Strikers Charged for the PS2?" I had to give the guy a "What the hell?" look because he wasn't some random father in to buy a game for his son, but rather some kid around 18-20.

[phreak5k]

I worked for a month at the Virgin Megastore in Chicago when they were closing down earlier this summer. 2 intances:

1) The store was two different floors. The entrance floor held all Rock/Pop, and R&B. The top floor was Classical, World, Folk, and misc. The top floor also where our DVD counter was. To get upstairs you had to walk to the back of the store and use the escalator or elevator. Once upstairs, you were in the music section and to the right was a room about that took up about 1/3-1/2 of the floor. It is immpossible to enter the store in any way and get to DVD without walking through music. Well my coworker and I were working the dvd counter and as usual a customer came up to ask us where something was. She asked "Do you sell CDs?". I pointed over to the large room filled with CDs. She looked over and asked for Classical CDs and we pointed in the direction. Thus she went on here merry way. I'm sure she meant to ask for Classical CDs first but it was an extreme shock to both of us when she asked.

2) Very last day we were open. After more than a month of having signs taking up all window space, hanging from the ceiling, and hung in the middle of the entrance way, someone comes up to the register and asks "Are you closing?". This wasn't in the morning or afternoon either, this was at ~10:30p.m. Only an hour and half before the final close.

[GrilledWitOnions]

2) Very last day we were open. After more than a month of having signs taking up all window space, hanging from the ceiling, and hung in the middle of the entrance way, someone comes up to the register and asks "Are you closing?". This wasn't in the morning or afternoon either, this was at ~10:30p.m. Only an hour and half before the final close.Man people are oblivious. This reminds me of another instance at my store, when we had someone break the glass on a far window (not the front of the store). We had to board it up while we got it fixed, but we always had people asking if we were closing. Don't you think there would be a SIGN? Not just some boards on the windows? People.

[Scorch]

2) Very last day we were open. After more than a month of having signs taking up all window space, hanging from the ceiling, and hung in the middle of the entrance way, someone comes up to the register and asks "Are you closing?". This wasn't in the morning or afternoon either, this was at ~10:30p.m. Only an hour and half before the final close.
They may have meant closing up the store for the night instead of forever. I know it was the last night, but it was 10:30pm. I'd ask the same question if I was in a store at 1030pm.

[phreak5k]

They may have meant closing up the store for the night instead of forever. I know it was the last night, but it was 10:30pm. I'd ask the same question if I was in a store at 1030pm.

No they actually asked if we were closing for good and said how sad they would be to see it go.

[GrilledWitOnions]

Another small story:
Had a women come in today that has Blockbusters Online rental Service, Total Access. She proceeds to tell me that she is really mad cause the service isn't working right; that she received duplicate movies and they took five days to get them, and that she didn't believe she got a free trial.

So I have her sign in and I look at her account. Her billing date was on the 12th, but she was receiving movies on the 2nd before her first billing date, so she had gotten her two weeks free. I then asked if the movies she received twice were the ones that were late getting to her; they were.

She reported them lost in the mail, they sent them again. WTF did she exepect to happen? The resent movies would be magically returned before they reached her?

She was all pissed off, but then nobody seems to understand the internet, or the mail for that matter. Why do people not understand how the damn mail works!

Oh, icing on the cake was that she brought her three mailers in, but just the movie sleeves, no envelopes. I can't exchange those for free rentals (this happens from time to time and it's pretty frustrating). But she had gotten an ecoupon from customer service because of the slow movies or whatever, and she had a previous coupon as well, so I told her I'd give her a credit for a movie today to make things a bit better, so she still got 3 movies. I felt bad that she wasn't satisfied with her service, but worse that she just didn't seem to understand what had happened. Me and my boss both explained the dup movie thing to her a few times and she was still complaing about it.

[sonderiaom]

Let me preface by saying that I really do love people. I love the people who come in, who honestly want to learn about an item and are willing to suspend what they know, so that I can teach them what I know about them. Oh yes, and I work as an electronics guy selling things.

Most memorable was the most recent. A member came in and was saying that the printer he'd bought was missing a piece. I asked what piece and he shoved a piece of paper towards me and said "This!". When I looked at the paper, all I could see was the instructions for aligning the cartridges of the printer. He then piped up saying that it was missing the sheet to align the cartridges. I thought to myself, alright, maybe he's just slow, and I told him that it doesn't come with it in the box, you print it out, and hand the paper back to him. He shoves it back at me and yells at me to read it. So I calmly pick it back up, and start reading through the instructions where it states to print the page and then feed it back through the loader dock to align the cartridges, and give him the paper back. They walk out mumbling.

Second customer was in the same day. Relatively nice old guy, early 50's I'd guess, and I was showing him one of the tv's that are going to be on sale, and we got on to the different technologies, and then he says something that makes me pause; he says that sony is putting out a Blu-Ray tv. I thought he was just confused, and I say that yes, Sony is putting out tv's that are High Def where you can play Blu-Ray discs on them. But he insists, sony is apparently putting out a Blu-Ray TV to combat against HDTV. I bring him over to the Blu-Ray/HD-DVD players to show him what I thought he was talking about and try to explain that Blu-Ray is the technology for the discs and not a TV but he kept on insisting so I just let it go.

Another customer came in, older couple, nice people and they forgot their password to their computer. I ask them if there was any hint and they say that the hint is wife, but they've tried all the info about his wife. And they say that the person who'd put in the password a couple of months ago, has forgotten the password as well. So, not knowing what else to do, I gave them our help line, to see if there was a work around there.

Same day, A gal comes up to me in the printer ink aisle and asks if I can help her find a cartridge. I shrug and ask her if she knows the number of the cartridge but she doesn't, all she knows is that it is big, and from HP, and the printer had an 88 in it. Thankfully we had a visual book of all the printers from HP and we were able to find it from that.

On a friday, busy as all heck, tons of people around, and we have a karaoke machine and a couple of electronic keyboards. Three kids were screaming into the karaoke machine, and pounding on the keyboards, I went over and turned it down so only they could hear the sound. I walk away to help a customer and all of a sudden they've turned up the volume full bore and I excuse myself to hit all the power buttons on the items. While I'm doing this, their parent is around and starts telling them not to do that, so I walk away thinking it'll be alright and go back to the customer. A minute goes by and full volume, everything starts again, so I go over, unplug everything and hide all the power plugs.

[MrDubbs]

I worked for a month at the Virgin Megastore in Chicago when they were closing down earlier this summer. 2 intances:


2) Very last day we were open. After more than a month of having signs taking up all window space, hanging from the ceiling, and hung in the middle of the entrance way, someone comes up to the register and asks "Are you closing?". This wasn't in the morning or afternoon either, this was at ~10:30p.m. Only an hour and half before the final close.

LOL I remember when the Blockbuster I worked at was closing, they had signs everywhere, sales on movies etc.

The last day this guy came in and goes,

"So where you guys moving to"

Im like "We're not moving" *glancing up at a sign*

Then he's like "Fine be a smart ass about it", and storms out

[Voiceroy]

I've worked in retail for well over 12 years and have lots of first-hand odd and amsing customer stories. I'll share a couple recent ones, and a classic.

My current employ is as a GameStop lackey. A couple months ago, a female customer called and asked when a new release would be available. I answered, "As soon as UPS gets here, but unfortunately they're running late today and I don't know when they'll arrive." So I told her she should call back later. And then she asked for my store's phone number. I wanted to ask, "How the @#$% did you call us in the first place?"

And this next one I have to set up first.

There are two other GameStops besides the one I work at within a couple miles, and one of them is close nearby inside a mall.

And it never fails that at least 2-3 times a day a customer will ask of an out-of-stock title, "Do you have __X__ game in stock?"

And even if I know we don't have it, I still take a moment to prove to the customer that we don't have one in stock.

And here comes the dumb question: "Do you know if the mall has one?"

I mean, honestly, how stupid can people be? How the @#$% could I possibly know off-hand what another store has in their inventory?

I just don't get how so many customers can ask the same dumbass question. It's like they think because both stores are called "GameStop" that somehow all the employees have intimate knowledge of other stores' inventories. That's like asking one McDonald's whose ice cream machine is out of order if they know if the ice cream machine at the McDonald's two streets over is working.

And finally, a classic anecdote from when I was stocking shelves at Wal-Mart back in the late '80s: I overheard two elderly ladies discussing an endcap feature which displayed packs of "recycled" toilet paper. One woman says to the other, "I wonder how they got all the brown stuff out of it..."

[spider24]

And here comes the dumb question: "Do you know if the mall has one?"

I mean, honestly, how stupid can people be? How the @#$% could I possibly know off-hand what another store has in their inventory?

I just don't get how so many customers can ask the same dumbass question. It's like they think because both stores are called "GameStop" that somehow all the employees have intimate knowledge of other stores' inventories. That's like asking one McDonald's whose ice cream machine is out of order if they know if the ice cream machine at the McDonald's two streets over is working.

Hey there smart guy, You do realize that certain retail chain stores (ex. BB,CC) can look up inventory in other stores by using the register or another terminal (customer service) . Dont be to quick to judge o' great seller of video games:bouncy:

[zerowing]

I've worked in retail for well over 12 years and have lots of first-hand odd and amsing customer stories. I'll share a couple recent ones, and a classic.

My current employ is as a GameStop lackey. A couple months ago, a female customer called and asked when a new release would be available. I answered, "As soon as UPS gets here, but unfortunately they're running late today and I don't know when they'll arrive." So I told her she should call back later. And then she asked for my store's phone number. I wanted to ask, "How the @#$% did you call us in the first place?"

And this next one I have to set up first.

There are two other GameStops besides the one I work at within a couple miles, and one of them is close nearby inside a mall.

And it never fails that at least 2-3 times a day a customer will ask of an out-of-stock title, "Do you have __X__ game in stock?"

And even if I know we don't have it, I still take a moment to prove to the customer that we don't have one in stock.

And here comes the dumb question: "Do you know if the mall has one?"

I mean, honestly, how stupid can people be? How the @#$% could I possibly know off-hand what another store has in their inventory?

I just don't get how so many customers can ask the same dumbass question. It's like they think because both stores are called "GameStop" that somehow all the employees have intimate knowledge of other stores' inventories. That's like asking one McDonald's whose ice cream machine is out of order if they know if the ice cream machine at the McDonald's two streets over is working.

And finally, a classic anecdote from when I was stocking shelves at Wal-Mart back in the late '80s: I overheard two elderly ladies discussing an endcap feature which displayed packs of "recycled" toilet paper. One woman says to the other, "I wonder how they got all the brown stuff out of it..."
Sounds like where I live, 3 GSs right next to each other and one in a mall, I've asked countless times if one of the other GSs has a game I am looking for, the employee calls up and checks no problem.

You're not expected to know off hand another stores inventory but at least make an attempt to find out if one of the other stores has something, especially when they are litteraly a 2 minute walk away.

[IAmTheCheapestGamer]

I've worked in retail for well over 12 years and have lots of first-hand odd and amsing customer stories. I'll share a couple recent ones, and a classic.

My current employ is as a GameStop lackey. A couple months ago, a female customer called and asked when a new release would be available. I answered, "As soon as UPS gets here, but unfortunately they're running late today and I don't know when they'll arrive." So I told her she should call back later. And then she asked for my store's phone number. I wanted to ask, "How the @#$% did you call us in the first place?"


Ummmmm...maybe she used 411 info or the equivalent of it(which is 555-1212 here) to get the number but didn't copy it down and they simply put her through to your store?

As for the inventory thing, many stores CAN check if other locations may have an item if they don't, but many employees are either A) too fuckin lazy to help a customer and check or B) not trained on how to do it, with the majority of them leaning towards A.

[DuelLadyS]

As for the inventory thing, many stores CAN check if other locations may have an item if they don't, but many employees are either A) too fuckin lazy to help a customer and check or B) not trained on how to do it, with the majority of them leaning towards A.

Now, now... I know in my store, checking other place's inventory is a total pain. In order to check another store's inventory, I need an RF gun (those funny looking things employees stocking shelves tend to have). Even then, the inventory listed is usually off (our system really does take a day to update.)

Meaning, after all that, the customer expects me to call the other stores for them and check/put things on hold. (and I said "stores" on purpose, it's never just one.) Having me call does not speed up the process at all- actually, I think it slows it down a little because the other person is likely hunting down an RF gun to figure out what I'm asking for.

End result? I end up with a phone glued to my ear for 20-30 minutes (sometimes more), while trying to ring up other customers one-handed, and unable to call backup cashiers or answer incoming phone calls. Couple that with the fact that only about half the people actually pick up anything they put on hold... and yes, I am going to be very reluctant to check the other stores.

[Scorch]

And here comes the dumb question: "Do you know if the mall has one?"

I mean, honestly, how stupid can people be? How the @#$% could I possibly know off-hand what another store has in their inventory?

Perhaps it's a higher-up thing that they don't teach others, but there IS a way to check other store's inventories at EB/GS. They've done it at my local store. Hell, you can do it on the website.

[phear3d]

My current employ is as a GameStop lackey. A couple months ago, a female customer called and asked when a new release would be available. I answered, "As soon as UPS gets here, but unfortunately they're running late today and I don't know when they'll arrive." So I told her she should call back later. And then she asked for my store's phone number. I wanted to ask, "How the @#$% did you call us in the first place?"


thats really amusing to hear. although its not the first time ive heard that. alot of people, generally stay-home moms, calls 411 to ask for the number. since 411 doesn't charge anymore to connect your call to the business you were looking for, this sorta stuff happens.

[SaraAB]

The store that I go to CAN check for inventory at other stores through the stores computer, there may be only one person who works there that knows how to do it though but he has offered to search for games for me on multiple occasions, its called a district search, it does take a few min to do.

[PyroGamer]

Err... how long has this thread title been like that?

[sonderiaom]

Err... how long has this thread title been like that?

you mean the part where it says "post your stupid and funny customer stores" instead of stories?

Honestly I don't know, hadn't paid that much attention, just kept on posting to it.

[Ziv_Zulander]

Listen customers, its a state law so just show me your god damn ID if you're purchasing alcohol. Spare me your bitching and your "lol do i not look old enough?" jokes.

[Fanboy]

"What's the difference between male and female plugs?"
"..."

Me realizing that they're serious

"Males have the pointy things and females have the holes."
"I don't get where they got the names from though."
"..."

:dunce:
Wins thread.

[Mr. Pink]

For the past 2 months of the summer, I being working at Electrical Store mainly during the late shift as my summer job from around 3 to 9 PM on weekdays. The store mainly sells such things as computer parts, cell phones, and cameras. So yesterday around 8:50 PM (10 minutes before the closing time) some guy walks in. He looked like he was around 18, he didn't smell good and was dressed poorly. I asked him what did he want, he replied saying that he wanted to return a cell phone. I asked him if I could take a look. Now he takes out a Black Motorola Razr V3, which more then 50% of people I know own one in real life. I was tired and frustrated, I let out a big sigh and asked him if he has the charger or the original box and "surprisingly" he said no. I continue on asking him if he has the original store warranty or at least the receipt, but he replies with another no. So being frustrated I just tell him: "Listen you can not return a f*** bull shit phone which you probably stole from some kid just an hour ago." The guy blows up and starts cursing and begins to threating me that he is going to kick my ass. I laugh at him and tell him to go f*** himself. So once the guy leaves Me and Joe(another worker) begin to rap things up and begin to close the store.

Joe is another guy who being working in the store for around more then a year as a part time job. He is 21 and really is a big guy. If you would look at him from the side you would rather think he is fat, but he has a strong type of body and works out up to 10 hours at the gym every week (at least from what he told me). He is that type of guy who you wouldn't want to meet up with in the dark alley. So as we both continue to close the store like usually I leave first and say Bye to him.

I put on my jacket since it was raining and walk out of the store's back door and when I suddenly see the f***er who tried to return that Motorola Razr and starts walking towards me telling me that he will f*** me up. To be honest I was never really strong. Like pretty much all tall people I am really skinny so after seeing him I try to defend myself against the idiot. The guy had a nice advantage being couple of years older then me. During the first 5 minutes it was usually "Hit and Run" for me, trying to defend myself rather then harm the drunk f***er. Suddenly I see Joe walking out the back door going home, then he suddenly sees me struggling against the drunk idiot. He starts running towards the guy takes a clear shot at him and punches him at the back, so the guy turned around in confusion trying to find out who'd hell punched at him when Joe punched the guy again this time right in the jaw. The drunk idiot falls on his back when Joe makes the final hit and kicks the f***er as hard as he can with his right foot in the stomach when suddenly we hear the guy begging Joe to stop and so he did. While Joe was guarding the drunk f***er moaning on the floor, I took out my cell phone and called the police. 10 minutes later cops showed up and took the guy away.

[MrDubbs]

This didn't happen to me, but rather one of my friends who works at Lowes in the Garden Department.

We're standing their talking, and she gets a phone call from a guy wanting to know if we sell lawn mower starters (the string you pull). She's explains that we have them, etc.

Then the guy asked if they cleaned easy, she's like, why do they need to be cleaned, it's going to get dirty all the time anyway.

Well, here's the point where you should have saw her face

I found out later that the guy, wanted it for his gay partner, and they were going to use it for an anal bead or something.

She kept looking around, the whole time, and even asked the guy if she was hidden camera, but the guy was dead ass serious the whole time.

When she told me about it, i died laughing..

luckily the guy didn't call corporate like he threatened to. I don't know if it was a joke or not but she said the guy was very serious on the phone

[GrilledWitOnions]

Today, while at work at Blockbuster, I got an automated call telling me I could make MILLIONS selling dvd's online.

I better let our new CEO know about this well kept secret.

[Porksta]

Today, while at work at Blockbuster, I got an automated call telling me I could make MILLIONS selling dvd's online.

I better let our new CEO know about this well kept secret.

You had better get a nice promotion for that sweet info.

[Azumangaman]

You had better get a nice promotion for that sweet info.
Haha!
I haven't read this thread in a while, so many funny stories!
Keep it up retail workers!
(don't worry, I worked this summer 5 days a week at a camp as a councillor for 4-5 year olds, I feel your pain).

[eswat]

Listen customers, its a state law so just show me your god damn ID if you're purchasing alcohol. Spare me your bitching and your "lol do i not look old enough?" jokes.
Funny how EB always asks for my ID when I'm purchasing M-rated games, but the bars and liquor marts don't. /me shrugs

[mentos888]

it was early morning the other day and this lady came in to return something at the register...for some reason she started huffing and puffing and asked me, "Why did u give me that look?!?!" I was like, WTF? I asked her, "what look?" she couldn't explain herself for some reason... i didn't even know i gave her a look.

My supervisor was there a few minutes later and she asked the same thing again, and we both exhanged "the WTF - look" we totally didn't know what this lady was talking about. She came back about 15 minutes later to buy something.... and she complained again about something she told me earlier about a coupon she had forgot to bring in. She started telling me, "I told you when i came in the 1st time i wanted to use that coupon. Am I talking to the same person or something?"

Seriously lady, I ring up so many customers I can't remember everything that you told me 15 minutes before. Yep, very weird story today. She was the only bad customer i had all day, too. other than that, it was all good.

[GrilledWitOnions]

How about when customers insist that they know your job better than you do?
At blockbuster you can *only* look up a customer three ways:
1. Account Number
2. Name (first then last)
3. Or (just recently) license or id number.

I always have people giving me their damn telephone number, telling me that they did it last time, they always just give their number. I have never in five years been able to look up an account with a telephone number. AFAIK, that's a hollywood thing, and it's stupid too; using names means I can check your id as I pull up your account and kill two birds with one stone. Of course the flipside is when it's not the account holder, and the account has a different name. For some reason after I ask for the last name of the account, they still give me *their* first name and not the account holrders first name.

I also can not look up movie info based on actor, genre, year, or a word in the the title or what a movie might be about. I know it seems dumb but I can seriously only find movies by searching for the title, and I need to know the first word it starts with, at least. (Had a lady just today insist that I had searched by actor before.)

And finally, I am fed up with customers just walking STRAIGHT up to any register they see and talking AT me. People won't even wait in line, as soon as someone walks a few feet away from my register the space is filled; hell, sometimes people will wait right next to the current customer. It's incredibly rude. I may have things to do before you walk up and start telling me your phone number without even responding to me 'hello' or 'I'll be right with you'.

I so need a new job.

[ranmasama]

Listen customers, its a state law so just show me your god damn ID if you're purchasing alcohol. Spare me your bitching and your "lol do i not look old enough?" jokes.

I HATE IT when customers ask that!!!

Customer: Can't you figure out that I'm old enough!?
Me: Your ugly face gives me a hard time figuring out....
Customer: F*CK YOU!!!
Me: Thank You! Come Again!

A lot of liquor/convenient stores don't ID often b/c they probably figured that you're not a underage working for alcohol control group (whatever its called). Thats just how it works in the Quik-E Mart

[davo1224]

Had somebody the other day looking at cellphones talk to me. I'm doing something else already.

Guy: How much does the Sync cost for Cingular?
Me: $30 with a new activation.
Guy: Best Buy has it free.
Me: We can do price matches if you bring us the ad.
Guy: No that's alright I'll just go there and pick one up.
Me: Ok, sorry I couldn't help you.
Guy: Well you could just give me the phone.
Me: Unless you have the ad to pricematch, we have to do it at our price.
Guy: I don't wanna do it with an activation anyway.
Me: Oh alright then no worries. Just the phone is about $250-$300.
Guy: Best Buy has it free.

(Mind you I'm STILL helping the other customer)

Me: Yeah they have it free with a new activation.
Guy: No I can go there and they'll have to give it to me free.
Me: They can't do that. They make no money and they'd get in trouble from AT&T.
Guy: No there's a law that all carriers have to give out their phones at contract prices without contracts.
Me: Oh alright I guess we just haven't implemented that yet here. I hope you enjoy your phone when you get it.

(I figure it's over)

Guy: I don't like Best Buy though. I want it from here. You should call someone up.
Other Customer: You should get a clue.
Guy: Well sorry that you actually have to pay for your phone.

(The guy leaves)

I don't know if the guy was just actually that dense or if he thought that he could actually make someone buy that story.

[GrilledWitOnions]

Had somebody the other day looking at cellphones talk to me. I'm doing something else already.

Guy: How much does the Sync cost for Cingular?
Me: $30 with a new activation.
Guy: Best Buy has it free.
Me: We can do price matches if you bring us the ad.
Guy: No that's alright I'll just go there and pick one up.
Me: Ok, sorry I couldn't help you.
Guy: Well you could just give me the phone.
Me: Unless you have the ad to pricematch, we have to do it at our price.
Guy: I don't wanna do it with an activation anyway.
Me: Oh alright then no worries. Just the phone is about $250-$300.
Guy: Best Buy has it free.

(Mind you I'm STILL helping the other customer)

Me: Yeah they have it free with a new activation.
Guy: No I can go there and they'll have to give it to me free.
Me: They can't do that. They make no money and they'd get in trouble from AT&T.
Guy: No there's a law that all carriers have to give out their phones at contract prices without contracts.
Me: Oh alright I guess we just haven't implemented that yet here. I hope you enjoy your phone when you get it.

(I figure it's over)

Guy: I don't like Best Buy though. I want it from here. You should call someone up.
Other Customer: You should get a clue.
Guy: Well sorry that you actually have to pay for your phone.

(The guy leaves)

I don't know if the guy was just actually that dense or if he thought that he could actually make someone buy that story.That's awesome that the other customer jumped in there. It is too bad he had to actually pay for his phone though.

Brings me to my next point... why do people assume it's okay to interupt someone in the middle of helping someone else? People just cut in line, talk at me, stand and stare at me... get in the fucking line.

[DuelLadyS]

Brings me to my next point... why do people assume it's okay to interupt someone in the middle of helping someone else? People just cut in line, talk at me, stand and stare at me... get in the fucking line.

I HATE that soooo much... now, I can understand the person with a quick question ("where's the glue?") not getting in line at my store- AKA, the Home of the Unending Line. (Seriously, how do they manage it so everyone in the friggin' store checks out at the same time?) They could, at least, wait until I'm between customers, not asking while I'm acutally speaking to someone! ("Ok, so I'll to see you ID for the ch-" "Where's scrapbooking?!" Keep in mind the wall behind the registers says 'paper crafts' in 3-foot letters.)

And if you're going to just stand around for a question, do it in my field of vision- don't come directly behind me and wait for me to turn around and help you. I won't. I snapped a bit at a couple for that, back when I started... it was Christmas season, extremely busy. The counter behind me was vacant (I think the cashier was on lunch). So, naturally, a couple comes up and stands there, so I ingore them- I have a nice, big line to deal with. Then I hear it- "excuse me... excuse me... excuse me!" They waited a generous 3 or so seconds in between each excuse me. It was busy. I had another customer I was helping at the time. That annoyed me. So I slammed my hands on the counter, turned around and said "WHAT?!?" They stammered a bit and asked for dowels or something... I barked 'aisle 9!' and went back to my line.

Moral of the story... new cashiers have no paitence at Christmas, and there are a lot of new cashiers around. Don't piss them off. (I don't think I'd ever do that again, though... *sigh* stupid apathy...)

[eswat]

I HATE that soooo much... now, I can understand the person with a quick question ("where's the glue?") not getting in line at my store- AKA, the Home of the Unending Line. (Seriously, how do they manage it so everyone in the friggin' store checks out at the same time?) They could, at least, wait until I'm between customers, not asking while I'm acutally speaking to someone! ("Ok, so I'll to see you ID for the ch-" "Where's scrapbooking?!" Keep in mind the wall behind the registers says 'paper crafts' in 3-foot letters.)

And if you're going to just stand around for a question, do it in my field of vision- don't come directly behind me and wait for me to turn around and help you. I won't. I snapped a bit at a couple for that, back when I started... it was Christmas season, extremely busy. The counter behind me was vacant (I think the cashier was on lunch). So, naturally, a couple comes up and stands there, so I ingore them- I have a nice, big line to deal with. Then I hear it- "excuse me... excuse me... excuse me!" They waited a generous 3 or so seconds in between each excuse me. It was busy. I had another customer I was helping at the time. That annoyed me. So I slammed my hands on the counter, turned around and said "WHAT?!?" They stammered a bit and asked for dowels or something... I barked 'aisle 9!' and went back to my line.

Moral of the story... new cashiers have no paitence at Christmas, and there are a lot of new cashiers around. Don't piss them off. (I don't think I'd ever do that again, though... *sigh* stupid apathy...)
Usually when I see people ask for directions, it's to departments or shelves where it is clearly labeled in 9 foot Helvetica lettering. Noticed this being very bad at EB, where the Soccer Mom comes in asking a clerk to go fetch some used PS2 game (even a blind person with a lab could find that shelf) while there's a launch lineup. Some people are too lazy to walk, but are willing to bug clerks that are busy attending to a line of 15 customers.

[GrilledWitOnions]

Usually when I see people ask for directions, it's to departments or shelves where it is clearly labeled in 9 foot Helvetica lettering. Noticed this being very bad at EB, where the Soccer Mom comes in asking a clerk to go fetch some used PS2 game (even a blind person with a lab could find that shelf) while there's a launch lineup. Some people are too lazy to walk, but are willing to bug clerks that are busy attending to a line of 15 customers.Yeah GS and EB have it bad; when I worked there it was constantly people asking, "Where's this?" "Do you have this?" And the answer was always the same: point and say, "It's right there, two feet away, if we have it. It's all alphabetized so you DON'T HAVE TO ASK." Except for the bins, at which point it's like, "have fun with that".

At Blockbuster I can't really do that, since it's a bit bigger. But seriously, is it SO hard to find a damn movie? Everything within a year out is along the wall, sorta alphabetical (don't get me started on the weird 3 rows they use now). But older movies are all in the middle, sorted by genre, alphabetical. If you can't find it, it's not here, or you don't know your abc's.

And I won't fogive people with "just a quick question" either. A quick question is, "where's Drama?". Usually it's something more like, "Do I owe any money on my account, can I rent on so-and-so account, do you have this movie back there but not on the shelf?" Let me just stop helping this person that waited five minutes in line so I can help the person that simply walked up to me.

I'm going to start telling people to just get in line, I'm sick of this. I always chicken out cause I don't want to be rude, but they're being extremely rude. I just know when I say it I'll sound like an ass; it's really hard not to when your dealing with a subject that should have been learned in kindergarten.

[mentos888]

do you ever notice how many people buy candy at the checkout line? i'm talking like 2 or 3 pieces, too. no wonder so many people get fat....just an observation. haha. Since I was a kid, I think i've only bought candy in the checkout line like 3-4 times in my whole life. I guess that's something to be proud of....

[chex20]

"What's the difference between male and female plugs?"
"..."

Me realizing that they're serious

"Males have the pointy things and females have the holes."
"I don't get where they got the names from though."
"..."

:dunce:

Ahaha, I remember just last week I had a person that asked that question except for the fact that it was an employee (I work in electronics @ Wal-mart) and it was hard to tell them because I kept laughing. Basically just told them the males had what males have an females have what they have irl. Males go in the females.

Another time I picked up an item that had the top piece missing (the hook piece was cut so it didn't fit onto the peg) and so I asked a fellow employee who was working there, "Where's the a**holes?" He replied, "I don't know, can't find any?" Then some random guy came up and said, "They're everywhere!" I just sat and stood there in amazement at what he just said. I really wanted to laugh but couldn't for some reason. BTW, they are little plastic things that stick onto the item so they can be placed back onto the peg.

Usually there's some good stories while others are just like "where's the telphones?" Yesterday I was asked that I was literally stading right infront of them and they were facing the telephones and so I just turned around and said "here." They simply replied, "Sorry, I'm an idiot." Not realizing what I'm saying, I told them "It's ok."

The other time I remember being asked when I was at my register, "Where's electronics?" I said, "You're stading in it."

Too bad I can't really remember any other good ones. Every day there is always something new and funny story. Another day of work, another good story to bring home.

[eswat]

do you ever notice how many people buy candy at the checkout line? i'm talking like 2 or 3 pieces, too. no wonder so many people get fat....just an observation. haha. Since I was a kid, I think i've only bought candy in the checkout line like 3-4 times in my whole life. I guess that's something to be proud of....
The National Pandemic would be a lot worse if EB suddenly had candy racks at Halo 3 midnight launches :lol:

[GrilledWitOnions]

I'm surprised there isn't more candy in GS and EB's... they'd make a killing.

I rarely buy candy at checkout, and it's only at real grocery store where it's like 33 cents or something. I can't believe people will pay $1.80 for a candy bar at blockbuster, but whatever.

[YoshiFan1]

Is that $1.80 is for a box or large bar? At Six Flags, they get away with charging $2.00 for a regular size candy bar and $3.50 for a 20 oz bottle of soda and people gladly pay it. Yet in my store, where the same candy bar is $0.50, some people get annoyed when they think it's $0.25 or $0.33 when the sign clearly says $0.50 and it's the cheapest price in the shopping center.

[Dragonsbane]

Is that $1.80 is for a box or large bar? At Six Flags, they get away with charging $2.00 for a regular size candy bar and $3.50 for a 20 oz bottle of soda and people gladly pay it. Yet in my store, where the same candy bar is $0.50, some people get annoyed when they think it's $0.25 or $0.33 when the sign clearly says $0.50 and it's the cheapest price in the shopping center.


Because, sir, you are not a entertainment destination.

[mentos888]

actually i just bought some clearance candy last week for 25 cents! it was a small bag actually, not a box like the one below. mmmmm....yummy stiff marshmallowy goodness. eh, it wasn't so bad.
http://us.st11.yimg.com/us.st.yimg.com/I/yhst-31615181598948_1963_16075506

[Chuplayer]

So this dude comes up to me the other day with cold sore medicine in his hand.
Him: "Does this work for canker sores?"
Me: "Jesus Christ, how would I know? I ain't no doctor."

[YoshiFan1]

For some reason, once it is past Labor Day, everyone thinks it's fall and gets dressed accordingly. The problem with this is that if you look at a calender, it's still summer and is still 75 - 80 most days here. So many people came into the store today with sweatshirts and jackets and long sleeve shirts and then complained about how hot it was in the store (the AC was off). I was comfortable in my t-shirt and shorts and tried to ignore the complaints.

[GrilledWitOnions]

Now that Deathproof is out, I've already had some complaints that the 'quality' of the movie was bad - that it looked grainy and dirty. I am astounded.

[DuelLadyS]

Not really a stupid customer story (I honestly think it was a fair mistake), but an entertaining one.

In the proper spirit of Halloween, my store has no less than 3 version of a jellybean-pooping Halloween cat. One of which screeches when you dispense the candy.

Well, I had a couple folks come up with a pair, saying they'd just bought cat A, and wanted to exchange for cat B, because cat A didn't dispense- which they demonstrated.

My response? the screeching candy-poop cats have a hatch cover built-in... you have to push the tail up to open it and dispense the candy. Which led to much laughter from all around, since one does not often see candy-pooping-cat-operation lessons. Not mention all the electronic cat screeches while we goofed around. :bouncy:

[NismoZZzz]

This one was pretty good.

Some guy walks in, ugly guy literally with the most awful thong sandals in the world, and comes to the counter.

"How's it going, need help with anything?"
"I bought this used Xbox game, but it doesn't work on my 360. Can I return it?"
"Not a problem, you have the receipt?"
"No"
"Than I'm sorry, I can't do much return wise without a receipt."
"Why not?"
"We can only return items with receipts. Without them, we have no idea where you bought the game, the date, the price, the payment, etc etc. It's store policy to not return without a receipt."
"But it doesn't work..."
"Yeah, and I can't do much. Sorry"
Begins to stare blankly with his mouth open at me. UGH!
"Sorry, I cannot return it without a receipt"
Long pause.
"Fine."

Grabs game and begins to walk to the door. As he opens the door, he looksback at us and says:

"Hey, do you know any stores I can buy games at?"
"What?"
"Games, online, a store where I can buy games at?"
"Ummmm BestBuy?"
"Online, buy games"
"I don't understand what you are saying. Be more clear"
"Cause I want to buy them there."

And walks out.

I have no idea what he was trying to say, but I'm pretty sure he was trying to offend me in some way. Funny part is, I was not offended, I was surprised how much of a dumbass he really was.

[GrilledWitOnions]

This one was pretty good.

Some guy walks in, ugly guy literally with the most awful thong sandals in the world, and comes to the counter.

"How's it going, need help with anything?"
"I bought this used Xbox game, but it doesn't work on my 360. Can I return it?"
"Not a problem, you have the receipt?"
"No"
"Than I'm sorry, I can't do much return wise without a receipt."
"Why not?"
"We can only return items with receipts. Without them, we have no idea where you bought the game, the date, the price, the payment, etc etc. It's store policy to not return without a receipt."
"But it doesn't work..."
"Yeah, and I can't do much. Sorry"
Begins to stare blankly with his mouth open at me. UGH!
"Sorry, I cannot return it without a receipt"
Long pause.
"Fine."

Grabs game and begins to walk to the door. As he opens the door, he looksback at us and says:

"Hey, do you know any stores I can buy games at?"
"What?"
"Games, online, a store where I can buy games at?"
"Ummmm BestBuy?"
"Online, buy games"
"I don't understand what you are saying. Be more clear"
"Cause I want to buy them there."

And walks out.

I have no idea what he was trying to say, but I'm pretty sure he was trying to offend me in some way. Funny part is, I was not offended, I was surprised how much of a dumbass he really was.I am sick and tired of people not having receipts for returns. It's common policy at any store I've ever been to and is the reason the receipt exists (well, and I guess if for some reason you were keeping tabs on everything you buy... in which case you'd have the receipt).

Oh wait, WAL-MART accepts returns without receipts. I hate that place. It's made people even dumber for having shopped there, which is actually pretty incredible.

[sonderiaom]

Oh wait, WAL-MART accepts returns without receipts. I hate that place. It's made people even dumber for having shopped there, which is actually pretty incredible.

On the flipside, Costco accepts returns without receipts, but that's because they keep track of everything you buy anyway, and can look anything up with a click of a button.

[DigitalSpace]

Grabs game and begins to walk to the door. As he opens the door, he looksback at us and says:

"Hey, do you know any stores I can buy games at?"
"What?"
"Games, online, a store where I can buy games at?"
"Ummmm BestBuy?"
"Online, buy games"
"I don't understand what you are saying. Be more clear"
"Cause I want to buy them there."

Here's hoping he sticks to his plan of buying games online (though I wouldn't be surprised if he didn't).

[camoor]

I'm going to start telling people to just get in line, I'm sick of this. I always chicken out cause I don't want to be rude, but they're being extremely rude. I just know when I say it I'll sound like an ass; it's really hard not to when your dealing with a subject that should have been learned in kindergarten.

Yes - you need to do this! Otherwise you're punishing the people who wait in line - I get more frustrated with the store clerk who helps rude people then I do at the rude person.

My library is the worst. They had one librarian moving this 15 person checkout line. Every so often someone would call the library and the librarian would stop the line, take the call and immediately go in the back to find the callers book/fine history/whatever while we all waited!

If you have people who took the time to travel to your govt office or place of business to perform a transaction, my rule is that you take care of them first before you turn your attention to someone calling in from the comfort of their own home with a question. Or at least make the caller wait 5 min while you continue to clear out the checkout line. It's just common courtesy.

[eswat]

Yes - you need to do this! Otherwise you're punishing the people who wait in line - I get more frustrated with the store clerk who helps rude people then I do at the rude person.

My library is the worst. They had one librarian moving this 15 person checkout line. Every so often someone would call the library and the librarian would stop the line, take the call and immediately go in the back to find the callers book/fine history/whatever while we all waited!

If you have people who took the time to travel to your govt office or place of business to perform a transaction, my rule is that you take care of them first before you turn your attention to someone calling in from the comfort of their own home with a question. Or at least make the caller wait 5 min while you continue to clear out the checkout line. It's just common courtesy.
I've had clerks make me wait for stupid crap like a receipt, because they absolutely had to answer that one phone call and not complete my sale. It's always after I have just given them cash or plastic too.

[Warner1281]

I work at Blockbuster (I feel your pain Grilled) and one of my CSR's had this piece of work as a customer.

She scans his Blockbuster card and it turns out he hasn't been in our store in quite a while (minimum 3 months, more likely 6). After 3 months our in store database kicks you out to make room for more recent customers. You're still in the National Database, and we use the card or Driver's License number to get you back into the store's database. So anyways, since we're adding him back into the store's database, it prompts us to update his information.

CSR: What's your current phone #?
Cust: Why?
CSR: Because we need to verify that the information we have on file is current.
Cust: Of course it's current. I haven't moved in 10 years.
CSR: Nonetheless, I still need you to tell me your phone number so I can enter here into the prompt.
Cust: BS. I know how your system works. You don't need to verify my information. I've been coming here forever.

*I step in*

Me: What seems to be the problem sir?
Cust: She says I need to update my information, but I haven't changed anything. I've been coming here forever and you guys are the only ones that ever give me any problems.
Me: All we're asking for is your phone number, sir. We aren't asking you to take an applied physics test or anything. Once you've verified the phone #, we can continue with the transac...
Cust: The Blockbuster down the street has NEVER asked me for my phone #. Why do you guys always do it?
Me: Well since you haven't been in here in the last 3 months, we need to update your account since it just added you back into the system. We don't know whether you've moved or...
Cust: Bullshit. That's not how your system works. I've been coming...
Me (not screaming, but in a voice loud enough to let him know I was done playing "the customer is always right"): Enough! You have 3 options. 1) I go get you a shirt and nametag and you can work on this side of the register since apparently you already know what you're doing. 2) You can give us the phone number, we'll make sure everything is current, and you can be on your merry way, or 3) you can go home without your movie. What's it going to be?
Cust: (with a look of... "oh shit I think I just kicked a bear") ummm... ###-###-####
Me: And are you still at this address?
Cust: Yes.

*Motioning to CSR to take over the transaction*


I really hate irrational customers. And the worst part is, my wife is one :bomb:. The moment she starts to turn into one at a store I have to pull her to the side and do something about it, for fear of my own sanity.

[GrilledWitOnions]

I work at Blockbuster (I feel your pain Grilled) and one of my CSR's had this piece of work as a customer.

She scans his Blockbuster card and it turns out he hasn't been in our store in quite a while (minimum 3 months, more likely 6). After 3 months our in store database kicks you out to make room for more recent customers. You're still in the National Database, and we use the card or Driver's License number to get you back into the store's database. So anyways, since we're adding him back into the store's database, it prompts us to update his information.

CSR: What's your current phone #?
Cust: Why?
CSR: Because we need to verify that the information we have on file is current.
Cust: Of course it's current. I haven't moved in 10 years.
CSR: Nonetheless, I still need you to tell me your phone number so I can enter here into the prompt.
Cust: BS. I know how your system works. You don't need to verify my information. I've been coming here forever.

*I step in*

Me: What seems to be the problem sir?
Cust: She says I need to update my information, but I haven't changed anything. I've been coming here forever and you guys are the only ones that ever give me any problems.
Me: All we're asking for is your phone number, sir. We aren't asking you to take an applied physics test or anything. Once you've verified the phone #, we can continue with the transac...
Cust: The Blockbuster down the street has NEVER asked me for my phone #. Why do you guys always do it?
Me: Well since you haven't been in here in the last 3 months, we need to update your account since it just added you back into the system. We don't know whether you've moved or...
Cust: Bullshit. That's not how your system works. I've been coming...
Me (not screaming, but in a voice loud enough to let him know I was done playing "the customer is always right"): Enough! You have 3 options. 1) I go get you a shirt and nametag and you can work on this side of the register since apparently you already know what you're doing. 2) You can give us the phone number, we'll make sure everything is current, and you can be on your merry way, or 3) you can go home without your movie. What's it going to be?
Cust: (with a look of... "oh shit I think I just kicked a bear") ummm... ###-###-####
Me: And are you still at this address?
Cust: Yes.

*Motioning to CSR to take over the transaction*


I really hate irrational customers. And the worst part is, my wife is one :bomb:. The moment she starts to turn into one at a store I have to pull her to the side and do something about it, for fear of my own sanity.We've been doing this "update info every qurater" thing, so customers that come in every day get asked about info every few months. It's really annoying when you ask, "I need to verify your phone number, what is your current one?"
"Everythings the same"

Holy crap, that VERIFIED it right there.
I've had customer take longer to get the damn phone number out than if they had just given it to me. And then of course they come complain when a courtesy call didn't reach them and a movie auto sells, because the phone number is wrong.

As far as the customer thing:
I don't interrupt my transactions; if someone is 'looming' at the side,I tend to let them get out whatever stupid thing they're saying and then tell them it'll be a while while I take care of my line of customers. For phone calls, I pick up, listen to the question, and tell them to hold. They come after current customer. It does suck to sort of let the phone customer cut in line, but if it's busy I'd never get back to the phone (and unfortunately sometimes don't).

I think I've mentioned this, but NEVER call and ask what movies are out this week. And then what's good. And then what's appropriate for a 7 year old girl with the spirit of a 45 year old blues singer. Use the internet and some of your own judgement.

[YoshiFan1]

The whole shopping center lost power for an hour today. That meant we had to manually ring items up and no receipt could be given since the register was off. Some customers were surprised when we told them they couldn't get a receipt.

Just now someone bring an item up that is tagged for $0.79. The shelf tag says $0.79 each. She wanted to know if she bought 2, if there was a discount. I told her they are the same price no matter how many you buy. She said that was surprising and didn't even take the 1 she had in her hand. I guess she'd rather pay $1.29 for the same item elsewhere (MSRP is $1.29).

[davo1224]

I had some guy practically elbow an elderly woman in the head trying to butt in line and ask me where we had phono cables today. Then when I pointed in the direction he said, "No come with me". Dude are you fucking high? What makes you think you're so important? So I'm taking care of people in line and just generally saying hello to everyone no matter their place. Then he comes back and puts it on the counter in front of somebody else and pulls out money. Like dude seriously WTF is your problem? At that point I said, "Please wait for one minute! There's other people in the store." Meanwhile the same old lady that I felt bad for is now being a pain in the ass. As if the prices magically changed she says "It's $16?" and I confirm. She then acts as if she doesn't want it. Well then get the hell out of the line. She ends up buying it.

I'm also gonna kill the next person who says, "Do you guys have an adapter?" That's like THE MOST vague question you can ask in an electronics store. Then when you try and get clues as to what they actually need you get the looks and the snide tone as if you're the idiot. They use such vivid descriptions like "small thing" and "one side has a plug" too to illustrate what they want so I guess maybe I *am* an idiot.

[YoshiFan1]

I have mentioned customers licking their fingers when paying with cash (to make sure bills don't stick together). That's disgusting enough but the new thing apparently is to hold your money in your mouth. It happened yesterday and today. And of course those are the customers that come up to the register coughing or sneezing. I almost want to start wearing rubber gloves at the register.

[Allnatural]

I have mentioned customers licking their fingers when paying with cash (to make sure bills don't stick together). That's disgusting enough but the new thing apparently is to hold your money in your mouth. It happened yesterday and today. And of course those are the customers that come up to the register coughing or sneezing. I almost want to start wearing rubber gloves at the register.
I get that a lot too, and I make sure they know how disgusted I am.

[DuelLadyS]

I have mentioned customers licking their fingers when paying with cash (to make sure bills don't stick together). That's disgusting enough but the new thing apparently is to hold your money in your mouth. It happened yesterday and today. And of course those are the customers that come up to the register coughing or sneezing. I almost want to start wearing rubber gloves at the register.


And that's why I love pocket-size bottles of hand sanitizer. Of course, I do it too while working... I like to hope that the customers understand that, at my pay rate, I can't excactly take 2 weeks off for a cold. Plus I always try to turn completely away from the customer and cough into an elbow/shoulder.

What I hate is people letting their babies chew on some random item, then handing it to me to ring up. I don't want to handle your child's slobbery leavings, lady! (at the very least, most people buy it... there's always one who dumps the drooly thing in a bin near the front somewhere.)

[Squall835]

I'm also gonna kill the next person who says, "Do you guys have an adapter?" That's like THE MOST vague question you can ask in an electronics store. Then when you try and get clues as to what they actually need you get the looks and the snide tone as if you're the idiot. They use such vivid descriptions like "small thing" and "one side has a plug" too to illustrate what they want so I guess maybe I *am* an idiot.

I have a similar problem. I work at a gas station and it always blows my mind when a customer will come in and say, "Give me a pack of cigarettes". Gee, we only sell about fifty different kinds of fucking cigarettes, do you think you could a little more specific?

[YoshiFan1]

And that's why I love pocket-size bottles of hand sanitizer. Of course, I do it too while working... I like to hope that the customers understand that, at my pay rate, I can't excactly take 2 weeks off for a cold. Plus I always try to turn completely away from the customer and cough into an elbow/shoulder.

What I hate is people letting their babies chew on some random item, then handing it to me to ring up. I don't want to handle your child's slobbery leavings, lady! (at the very least, most people buy it... there's always one who dumps the drooly thing in a bin near the front somewhere.)

We have sanitizer up at the register too but I still like to run to the back room and wash my hands if I can (which of course isn't always possible).

I have seen that happen with the baby putting items with their mouth as well, I try to grab a corner of the item and toss it in the bag quickly.

[CokeCola]

I'm working, a guest comes near me, and I ask "Can I help you find something?" as per Target law. He ignores me, walks by, and starts looking at the shelf a couple feet away. He says "Yeah..." then nothing for a second as I wait for him to tell me what he wants. Finally he says "Yeah sweetie, uh-huh."

Fucking Bluetooth.

[fillican]

I have mentioned customers licking their fingers when paying with cash (to make sure bills don't stick together). That's disgusting enough but the new thing apparently is to hold your money in your mouth. It happened yesterday and today. And of course those are the customers that come up to the register coughing or sneezing. I almost want to start wearing rubber gloves at the register.

This customer I rang up last week at work kept coughing in front of me while saying excuse me like twenty times without covering her mouth once. I was so pissed off, I just didn't get it. If you are going to say excuse me you can at least realize you should cover your mouth while coughing... gosh.

[greydemise]

i remember a jehovas witness tried to pay with ice cream with a "THE TOWER" book, and by the time i got over my "wtf" is this stage, she was outside and i had to chase her down to pay... she was fast and ninja-like for a large woman

[neocisco]

I once had a customer hand me a sweaty bill. I immediately dropped it on the counter and I told him I wasn't acceptng it. After arguing with me for a minute (no way was I backing down) he finally pulled a dry, crisp bill from his wallet. Idiot.

I'm working, a guest comes near me, and I ask "Can I help you find something?" as per Target law. He ignores me, walks by, and starts looking at the shelf a couple feet away. He says "Yeah..." then nothing for a second as I wait for him to tell me what he wants. Finally he says "Yeah sweetie, uh-huh."

Fucking Bluetooth.
:lol: Oblivious, self-important people. Aren't they great?

Is it actually called Target law or are you being sarcastic?:)

[CokeCola]

Is it actually called Target law or are you being sarcastic?:)
The correct term would be "Target Brand," but I didn't think anyone would know what that meant.

[neocisco]

The correct term would be "Target Brand," but I didn't think anyone would know what that meant.

I can just see a new hire sitting in a trainig meeting being yelled at.

"You WILL obey Target law, maggot!"

[GGBone]

Finally!!! took me more than a month to catch up with this thread (and the previous 4)

I was in retail for years, full time at a record store, part time at a comic book store...

I enjoyed both of them a lot, but there were some stupid stupid customers...
here's the stupidest I can remember....

A lady comes in and orders a quite uncommon CD, only available as an import, we don't have it at the time cause it's so rare, so we had to order it...

a week or so later she comes in and her CD has arrived.... so I show it to her, she looks at it for a moment and asks me...

"Do you guys have that service where you can burn a CD and sell me that one instead??"

I was dumbfounded for a moment... wanting to reply "suuuuuuuuure, let me burn it right now, sell you the copy for a really cheap price and we'll keep the opened rare CD for ever cause we'll never sell it"

but I just said "no ma'am, sorry"

she goes oh, ok... thanks...
--------------------------------------------
dang, that reminded me of something my dad said...
one time he asks me if we sell at the store those burnt CDs with lots of MP3s really cheap...

I said "of course not!, that's piracy, we don't sell those"

so he says "that's really stupid... your store should have those"

I quickly changed the subject...

[GrilledWitOnions]

Finally!!! took me more than a month to catch up with this thread (and the previous 4)

I was in retail for years, full time at a record store, part time at a comic book store...

I enjoyed both of them a lot, but there were some stupid stupid customers...
here's the stupidest I can remember....

A lady comes in and orders a quite uncommon CD, only available as an import, we don't have it at the time cause it's so rare, so we had to order it...

a week or so later she comes in and her CD has arrived.... so I show it to her, she looks at it for a moment and asks me...

"Do you guys have that service where you can burn a CD and sell me that one instead??"

I was dumbfounded for a moment... wanting to reply "suuuuuuuuure, let me burn it right now, sell you the copy for a really cheap price and we'll keep the opened rare CD for ever cause we'll never sell it"

but I just said "no ma'am, sorry"

she goes oh, ok... thanks...
--------------------------------------------
dang, that reminded me of something my dad said...
one time he asks me if we sell at the store those burnt CDs with lots of MP3s really cheap...

I said "of course not!, that's piracy, we don't sell those"

so he says "that's really stupid... your store should have those"

I quickly changed the subject...Along the same lines, I hate it when people ask if we have CD's (but they mean DVD's). It's really hard for me to believe there are people that don't know the difference between VHS, CD, and DVD. And now that there is BD and HD-DVD, it's only going to get worse.

And then the few people that ask if we rent VHS, and are amazed that we don't. VHS is DEAD morons. People act as if technology stands still for some reason, and are amazed when something new comes along.

[eswat]

Along the same lines, I hate it when people ask if we have CD's (but they mean DVD's). It's really hard for me to believe there are people that don't know the difference between VHS, CD, and DVD. And now that there is BD and HD-DVD, it's only going to get worse.

And then the few people that ask if we rent VHS, and are amazed that we don't. VHS is DEAD morons. People act as if technology stands still for some reason, and are amazed when something new comes along.
I don't work in retail, but I get the pleasure of answering phone calls from my parents as to how one rewinds a DVD :bomb: I don't think they have figured it out yet...

[davo1224]

LOL the DVD Rewinder prank call. I've gotten those at times.

[GGBone]

oh yeah! reminds me of something else... one of my biggest pleasures at the record store (besides turning off the listening stations at closing time) was when people asked me "Scuse me.. where are the cassete tapes???"
I used to go "hmmm oooh you mean those rectangle thingies with the holes!!, sorry, we don't sell those anymore... try downtown"

-------------------------------------------------------------------------------------------------

and another time a lady aproached me with a Sting in concert DVD... she asked "Scuse me, I want to buy this DVD, can I play it on my car stereo??"

me: "Sorry ma'am, that's a DVD, it only plays on DVD players..."

her: "well yes, I know... but it's a music DVD"

me: ...

well at least she asked before buying it...

[IAmTheCheapestGamer]

Along the same lines, I hate it when people ask if we have CD's (but they mean DVD's). It's really hard for me to believe there are people that don't know the difference between VHS, CD, and DVD. And now that there is BD and HD-DVD, it's only going to get worse.

And then the few people that ask if we rent VHS, and are amazed that we don't. VHS is DEAD morons. People act as if technology stands still for some reason, and are amazed when something new comes along.

Can I just butt in here for a second and say that I could care less about Blu-Ray or HD-DVD and yeah, I think the same thing is gonna happen. It's gonna really confuse the f'n crap out of people who are STILL trying to figure out the difference between older formats.


As for me, I think it's been forever since I rented something from Blockbuster, since for a couple bucks more than the usual rental charge($6-7 here), I can buy the damned dvd when it goes on sale @ BB or CC.

[GrilledWitOnions]

As for me, I think it's been forever since I rented something from Blockbuster, since for a couple bucks more than the usual rental charge($6-7 here), I can buy the damned dvd when it goes on sale @ BB or CC.Agreed. I can't believe people will pay nearly $5 to watch a movie once (or more in a limited period of time), when most of the movies can be had for almost the same price, new, to own. The only way renting makes sense is with an online subscription (either Netflix or Total Access), since then your rentals are averaging maybe ~$1 each. But then you could just save that $20 and buy 3 or 4 movies to own.

I've told people about the difference in price but people are stubborn and stupid. Well, and we have no BB/CC/Target around here (nearest ones are 30 mins away), so people tend to see only what Wal-Mart has (a big reason most people in this damn town prefer fool-screen, I think).

[GGBone]

I witnessed this while on line at the bank today....

A little background, this bank belongs to a large company over here who are involved in many fields... among other things they sell prepaid internet cards to get only through phone modem... (I thought they didn't sell those anymore but anyways...)

There was this old guy around 60 at the teller next to me and he was screaming his lungs out, he had one of those cards and he was telling the lady that it was a rip off, that they we're gonna pay him for everything cause "NOBODY TOLD ME I NEEDED A PHONE LINE TO USE THIS PIECE OF CRAP"
lady "sir we can't make direct refunds here but I called the manager so we can work it out, you will be refunded"

the teller who was handling my transaction stepped in, I didn't mind

teller: "sir, she's trying to help you please calm down, and I'm sure if you mentioned you didn't have a phone we would have told you about not using the card"

old guy: "I DID TELL THEM WHAT DO YOU THINK I'M AN IDIOT??? WHEN I BOUGHT IT SHE SAID IT WAS OK TO USE LIKE THAT"

teller "sir that's highly unlikely as..."

old guy "OH SHUT UP, THIS IS SUCH A RIP OFF, I'M SUEING YOU!!"

he then proceds to tear the card in two and trow it at the glass... and he stormed out....

we were stunned of course...

[GrilledWitOnions]

I witnessed this while on line at the bank today....

A little background, this bank belongs to a large company over here who are involved in many fields... among other things they sell prepaid internet cards to get only through phone modem... (I thought they didn't sell those anymore but anyways...)

There was this old guy around 60 at the teller next to me and he was screaming his lungs out, he had one of those cards and he was telling the lady that it was a rip off, that they we're gonna pay him for everything cause "NOBODY TOLD ME I NEEDED A PHONE LINE TO USE THIS PIECE OF CRAP"
lady "sir we can't make direct refunds here but I called the manager so we can work it out, you will be refunded"

the teller who was handling my transaction stepped in, I didn't mind

teller: "sir, she's trying to help you please calm down, and I'm sure if you mentioned you didn't have a phone we would have told you about not using the card"

old guy: "I DID TELL THEM WHAT DO YOU THINK I'M AN IDIOT??? WHEN I BOUGHT IT SHE SAID IT WAS OK TO USE LIKE THAT"

teller "sir that's highly unlikely as..."

old guy "OH SHUT UP, THIS IS SUCH A RIP OFF, I'M SUEING YOU!!"

he then proceds to tear the card in two and trow it at the glass... and he stormed out....

we were stunned of course...Old Guy v Bank:
Lawyer: Sir, can you please present the card in question to courts?
Old Guy: ...

I love people that think threating legal action will get them anywhere. I've had numorous people tell me that they're going to sue me for this or that; I guess people don't think Blockbuster has any sort of legal department that creates policies and fine print? I think people believe that every store in America is some sort of locally owned business.

[YoshiFan1]

About an hour ago I was in the back room checking in an order of merchandise. I had a packing list in my hand and was wearing a shirt with the store's name. A customer comes up to the door to the back room and asks if I work there.

[chimpian]

LOL not a customer story but great fun none the less.
While working in a local drug store there was a little old asian man(George) who spoke very broken english but was really fun to work with, because he was nuts case in point:
Friend "Hey George, you every try opium?"
George"hmmm....no no no opium too expensive, George Like Hashish"

George comes running up to my register in a panic"Where the fruck WHERE DA FRUCK IAN WHERE DA FRUCK!!!!!"
Me: "George what the hell is a fruck, i dont think you can say that....."
George getting more worked up:"FRUCK FRUCK FRUCK!!!! WHERE THE FRUCK"
Me" OH, flag...second aisle"
George: "Thank you" Calm as anything.

Thats all i got for now

[neocisco]

About an hour ago I was in the back room checking in an order of merchandise. I had a packing list in my hand and was wearing a shirt with the store's name. A customer comes up to the door to the back room and asks if I work there.
...and then you shot him.

LOL not a customer story but great fun none the less.
While working in a local drug store there was a little old asian man(George) who spoke very broken english but was really fun to work with, because he was nuts case in point:
Friend "Hey George, you every try opium?"
George"hmmm....no no no opium too expensive, George Like Hashish"

George comes running up to my register in a panic"Where the fruck WHERE DA FRUCK IAN WHERE DA FRUCK!!!!!"
Me: "George what the hell is a fruck, i dont think you can say that....."
George getting more worked up:"FRUCK FRUCK FRUCK!!!! WHERE THE FRUCK"
Me" OH, flag...second aisle"
George: "Thank you" Calm as anything.

Thats all i got for now
:rofl: More George stories and soon! Make 'em up if you have to. That first one is going in my sig.

[SL4IN]

Old Guy v Bank:
Lawyer: Sir, can you please present the card in question to courts?
Old Guy: ...

I love people that think threating legal action will get them anywhere. I've had numorous people tell me that they're going to sue me for this or that; I guess people don't think Blockbuster has any sort of legal department that creates policies and fine print? I think people believe that every store in America is some sort of locally owned business.

I know what you're talking about. most major corporations (best buy, CC, wal-mart) will crack under pressure like that and just give the customer what they want, I work at a mom & pop like video game store and we once had a customer threaten to sue us because our store policies (which are almost identical to gamestop's) where illegal to make with a minor that purchased anything from the store.

to make a long story short, after he hoot and hollared at me and my co-worker, we told him it's our policy and we abide by it. if he doesn't like it, we can either call mall security and have him escorted out or we told him to GTFO of our store and take his business elsewhere.

[GrilledWitOnions]

I know what you're talking about. most major corporations (best buy, CC, wal-mart) will crack under pressure like that and just give the customer what they want, I work at a mom & pop like video game store and we once had a customer threaten to sue us because our store policies (which are almost identical to gamestop's) where illegal to make with a minor that purchased anything from the store.

to make a long story short, after he hoot and hollared at me and my co-worker, we told him it's our policy and we abide by it. if he doesn't like it, we can either call mall security and have him escorted out or we told him to GTFO of our store and take his business elsewhere.Sorry I wasn't clear - what I meant was, as far as me working in a big corp store, someone can threaten all they want, I stand by the policy and decision made (as it's my job) and I am pretty positive most of those policies have been run through with a fine-tooth comb by lawyers, so I'm not afraid of any kind of lawsuit. Of course higher up the chain corp usually bends, but I'm saying, I don't.

Had a guy today that had a movie kept over 37 days before returning it - I know it's a harsh policy but honestly, people think they can just keep a movie for a month and then get a slap on the wrist? Within 30 days, the $1.25 is extremely generous - but over a month and policy is it can't be returned, it's yours, which I think is fair since you KEPT THE MOVIE OR GAME A FREAKING MONTH.

[mentos888]

OK, so Halloween has truly arrived in full swing early this year. 2 older ladies came in a few days ago. one had a very obvious black mustache (about 2 cm long?!?) and i had to ring her up. believe me, it was hard to watch much less contain myself. yeah...scary. she was super nice, but in a way i kinda felt sorry for her.

This other lady came in and she had this almost grapefruit size cyst or something on the back of her head. it could have easily been covered with a hat. i saw both of these customers during the daytime mind you. i thought you only see these kinds of people at night? ok, enuff ranting.

[chimpian]

speaking of early halloween,
Back at the drug store i worked at there was a woman who came in all the time who looks like a dead person trying to look alive.
looked to be about 90 had jet black hair in a bee hive type look, skin with so much makeup on she looked goth i guess...but it was everywhere neck, arms, legs....like thick white clown face makeup everywhere, and to complete the walking dead look the shuffle...she didnt really walk as much as never pick up her feet.

[YoshiFan1]

To add to Halloween, we sell Halloween decorations, party ware and other stuff. Someone brought up some plastic spiders and asked if I could chage her half price since it's "so close" to Halloween. I told her I can't change prices but she put back another item and bought both spiders.

We also have plastic rats and have them up by the register in a display box. One is on the counter near a register. Someone came up to the register and wouldn't get near the rat because they were scared of it (this is an adult mind you) and asked if we could please remove it. We did just to stop her from freaking out and put it back after she left.

[camoor]

Agreed. I can't believe people will pay nearly $5 to watch a movie once (or more in a limited period of time), when most of the movies can be had for almost the same price, new, to own. The only way renting makes sense is with an online subscription (either Netflix or Total Access), since then your rentals are averaging maybe ~$1 each. But then you could just save that $20 and buy 3 or 4 movies to own.

I've told people about the difference in price but people are stubborn and stupid. Well, and we have no BB/CC/Target around here (nearest ones are 30 mins away), so people tend to see only what Wal-Mart has (a big reason most people in this damn town prefer fool-screen, I think).

Prices for newer movies seem to be about 10 where I live (sometimes 3 for 24 from their crappy selection)

I have a 2-for-1 card so I'd rather rent the latest movies for $2.50 a piece, esp because I really don't care that much about owning most titles.

When it comes to TV series however, I think you have a better point.

[GrilledWitOnions]

To add to Halloween, we sell Halloween decorations, party ware and other stuff. Someone brought up some plastic spiders and asked if I could chage her half price since it's "so close" to Halloween. I told her I can't change prices but she put back another item and bought both spiders.Wait, reduce the price because it's a more relevant item to sell? Do people even think before they open their mouths?

Prices for newer movies seem to be about 10 where I live (sometimes 3 for 24 from their crappy selection)

I have a 2-for-1 card so I'd rather rent the latest movies for $2.50 a piece, esp because I really don't care that much about owning most titles.

When it comes to TV series however, I think you have a better point.Well, newer movies at Best Buy and such are usually around the $10 price for a few months, but I've seen them drop to the $5 range quick lately. I firmly believe that any single disc, regular, run-of-the mill movie (and most special editions as well) can be had for $5 at some point. Of course some people might want to watch a movie right then and there, and then I suppose renting becomes the only choice, or patience. I always choose patience. (Buuuut, getting free rentals at work does make it easier when I really have to watch something. But I know once I leave there, I may get an online rental service but I'd never pay $5 to rent something, I'm too much of a cheapass).

[camoor]

Well, newer movies at Best Buy and such are usually around the $10 price for a few months, but I've seen them drop to the $5 range quick lately. I firmly believe that any single disc, regular, run-of-the mill movie (and most special editions as well) can be had for $5 at some point. Of course some people might want to watch a movie right then and there, and then I suppose renting becomes the only choice, or patience. I always choose patience. (Buuuut, getting free rentals at work does make it easier when I really have to watch something. But I know once I leave there, I may get an online rental service but I'd never pay $5 to rent something, I'm too much of a cheapass).

You must have a great bestbuy, mine never has anything below $10 (and usually the ten dollar titles are crap)

Walmart occasionally has a $4 DVD dump bin in the front, but they always shovel out fullscreen for the mouth-breathers and as someone who has a brain I refuse to buy full-screen

[DuelLadyS]

We also have plastic rats and have them up by the register in a display box. One is on the counter near a register. Someone came up to the register and wouldn't get near the rat because they were scared of it (this is an adult mind you) and asked if we could please remove it. We did just to stop her from freaking out and put it back after she left.

We get some pretty freaky-looking fake rats in, with fur and all. And every year, some smart-aleck hides 'em on other shelves in the store, trying to spook someone. As far as I know, it hasn't worked, but it is annoying to clean up after.

[GrilledWitOnions]

You must have a great bestbuy, mine never has anything below $10 (and usually the ten dollar titles are crap) I think every BB participates in the weekly sales, this is from this weeks ad (http://www.cheapassgamer.com/forums/showthread.php?t=156535):


$4.99 Halloween Horror DVD's - more available in store
Silence Of The Lambs
Halloween
Nightmare On Elm Street II
Devil's Rejects
The Grudge
Texas Chainsaw Massacre (remake)
Dawn Of The Dead (original)
Urban Legends
Identity
Hellraiser
Hellraiser II
From Hell
Texas Chainsaw Massacre
Saw II
House Of 1000 Corpses
Candyman
High Tension
Mothman Prophecies
Nightmare On Elm Street IV, V, New Nightmare


And not $5 but close enough...


$6.99 Horror DVD's - more in store
Saw III (Unrated)
Evil Dead I, II
Halloween 25, 4, 5
The Hills Have Eyes
The Descent
Day Of The Dead
Night Of The Living Dead
Phantasm I, III
Granted this week is all horror stuff, and even if I were interested in the titles, there are better versions available, but they are $5.

Walmart occasionally has a $4 DVD dump bin in the front, but they always shovel out fullscreen for the mouth-breathers and as someone who has a brain I refuse to buy full-screenYeah I usually don't bother with WM for that reason. A week or so ago I did pick up World Trade Center 3-Disc and Chumscrubber there for about $4 each, but it seems like whenever I actually even see something I want, I double check and it's Fullscreen.

[camoor]

I think every BB participates in the weekly sales, this is from this weeks ad (http://www.cheapassgamer.com/forums/showthread.php?t=156535):


Thanks for the heads up, I gotta pay more attention to the deals!

[GrilledWitOnions]

Thanks for the heads up, I gotta pay more attention to the deals!No problem :D I don't pay attention to the ads anymore since they cost me so much money :P

[davo1224]

Walmart occasionally has a $4 DVD dump bin in the front, but they always shovel out fullscreen for the mouth-breathers and as someone who has a brain I refuse to buy full-screen

OMG NOT FULL SCREEN!!!!!!!!!!


AHHHHHHHHHHHHHHHHH!!!!!!


For fucks's sake.

[GrilledWitOnions]

OMG NOT FULL SCREEN!!!!!!!!!!


AHHHHHHHHHHHHHHHHH!!!!!!


For fucks's sake.I don't understand, is that sarcasm? Do you prefer fullscreen? I mean if it's the OAR but in most cases, it's not, so...


what you wrote is pretty much my reaction to it :P

[Demolition Man]

Remembr GWO....

http://imagesforum.doctissimo.fr/mesimages/1051566/trool%20feed.jpg

[zepployd44]

I dont know about you guys, but I like to let people in retail kind of unwind on me. Say you're behind a guy whos got a whole box of shit that hes trading in and theres one employee in the entire store, the guy asked me what I needed help with and I said,

ME: you trade in ps2 games?
GS DUDE: yea we do, whatcha got?
ME: I got 2 boxes full of em.

He seemed like he was going to crack, as if he was trying to do his best to hide the stress, I laughed and looked at him, said I was just f'n with him and asked if he had any 360's in stock. He surprisingly laughed.

[YoshiFan1]

Kind of a minor incident but still got me annoyed- I was up at the register area and a customer ordered 2 balloons. It takes about 45 seconds to inflate and tie each balloon. Another customer comes up to the register, sees I am there and still rings the "please ring for service" bell, I ignore it because I am up at the register, a few seconds later she starts ringing it 5 times in a row. She then says "Is anyone up here?", with her looking right at me. I tell her I'll be with her in a minute. After the 2nd bell ringing, another employee yells to me and asks if I need help ringing. I told her no and I was ok. If this customer was going to be that rude, I was going to make her wait even longer

[GrilledWitOnions]

Kind of a minor incident but still got me annoyed- I was up at the register area and a customer ordered 2 balloons. It takes about 45 seconds to inflate and tie each balloon. Another customer comes up to the register, sees I am there and still rings the "please ring for service" bell, I ignore it because I am up at the register, a few seconds later she starts ringing it 5 times in a row. She then says "Is anyone up here?", with her looking right at me. I tell her I'll be with her in a minute. After the 2nd bell ringing, another employee yells to me and asks if I need help ringing. I told her no and I was ok. If this customer was going to be that rude, I was going to make her wait even longerWow, people are such assholes. I had something like that myself yesterday. I was helping one person, there was one old lady in line. After about 30 seconds she puts her movies on the counter and says, "I'm leaving these here, I don't have time to wait", but it was in like a surly tone of, "You need to be helping only me, because I'm so old I deserve to be treated like royalty". I hate old people. (There was one other employee working with me but I wasn't about to drop him on a till to help some old lady when I would be done in about 30 seconds).

Today some girl came in to apply for a job, which is done at a little electronic station thing. So the girl is filling it out for a while, and then she comes up and says she needs help... so I go over and the question was "Are you currently employed? Yes/No".

She wasn't sure what to select. I'm sure she'll be getting a job :roll:

[Ziv_Zulander]

Fat people in motorized carts disgust me, they're supposed to be for the handicapped. Not the people who insist on eating buttered, bacon sandwiches in bed.

[camoor]

Fat people in motorized carts disgust me, they're supposed to be for the handicapped. Not the people who insist on eating buttered, bacon sandwiches in bed.

Haha try working with one.

The guy had a private bathroom, because noone else would use the one he did.:-x

[Ziv_Zulander]

Haha try working with one.

The guy had a private bathroom, because noone else would use the one he did.:-x

I worked with a woman, her stomach was so big that it would lean on the scale and she would end up charging $10 for bananas. I feel sorry for the supervisor that had to approach her about it, seriously how do you tell somebody that?

[edavis0780]

Fat people in motorized carts disgust me, they're supposed to be for the handicapped. Not the people who insist on eating buttered, bacon sandwiches in bed.

Buttered bacon sandwiches? Yeah, I think my heart just flinched after I saw that. Don't you lose years off of your life by eating just one?

[gamegal]

I worked in a gamestop before. The Manager would make fun of the customers coming in and out everyday and we would pass gas in front of the game demo thingy.

Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.

Before I worked there I heard a manager drove there car into the window being fired the fact they could not get any reserves:roll:

[Kapwanil]

Kind of a minor incident but still got me annoyed- I was up at the register area and a customer ordered 2 balloons. It takes about 45 seconds to inflate and tie each balloon. Another customer comes up to the register, sees I am there and still rings the "please ring for service" bell, I ignore it because I am up at the register, a few seconds later she starts ringing it 5 times in a row. She then says "Is anyone up here?", with her looking right at me. I tell her I'll be with her in a minute. After the 2nd bell ringing, another employee yells to me and asks if I need help ringing. I told her no and I was ok. If this customer was going to be that rude, I was going to make her wait even longer

Sort of reminds me of one time when I had to jump on the main register because the rest of the crew were doing other things. The Assistant Manager was handling a major delivery, a co-worker had to use the facilities, another one was running 10 minutes late due to weather and the last one was out for dinner.

So I end up taking the line, which has grown to about 6 people long, and I'm flying through all of them as fast as humanly possible without skimping a bit on customer service. Two people I was helping right before being called on the register tried to get in front of the entire line so I could run to the back and look for what they wanted. I already told them three times prior that I will gladly look for it the moment I'm available, which should be in about five minutes, maximum. If they wanted to wait or if they wanted to continue shopping elsewhere I would be glad to have it right behind the counter and ready-to-go by the time they got back. They wanted to hear NONE of that.

So, seeing as how I'm the only person on the floor, no one else is contactable (much less free) and there's about 30 other people in the store and loss prevention is a major issue, if I even think about going to the back it'll be my head on a platter. But no, the two start yelling and complaining and cursing quite loudly about what horrible service we have to the rest of the customers. At that point all I could do was ignore them and continue handling the line so.

Long story short, my co-workers eventually get freed up about a few minutes later and procure the item for the mouthy two. Unfortunately, they had to deal with me as their cashier. Do you really want to know how to make irate, fuming customers who cannot wait three minutes for an item because it's beyond your control? Be as nice as humanly possible and be sincere. I gave them my brightest smile, made sure that their item wouldn't break and would fit nicely in a shopping bag and wished them a great day. They left at least 5x as PO'ed than when they hit my register and the rest of the line kept remarking "wow, and you have to deal with people like that all day? How do you do it?!" for at least the next 15 minutes.

Sometimes you don't even have to be anything but sweet to get someone's goat. It's delightful ~and~ you can't be faulted for being personable. ;)

[Kirin Lemon]

Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.
Then I was like. Learn how to tell a better story.

[eswat]

Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.
http://hg101.classicgaming.gamespy.com/phoenixwright/nodoka.png

[BattleChicken]

I worked in a gamestop before. The Manager would make fun of the customers coming in and out everyday and we would pass gas in front of the game demo thingy.

Then a customer came in and was like. My child brought these games and spent more then what I pay for me apartment.

Then we were like. Hey the game it open you can't return it.

Then they were like. I am calling the police you tiffs.

Before I worked there I heard a manager drove there car into the window being fired the fact they could not get any reserves:roll:

Soooo...

What country are you from?

[camoor]

Sometimes you don't even have to be anything but sweet to get someone's goat. It's delightful ~and~ you can't be faulted for being personable. ;)

Very smart policy.

[davo1224]

I don't understand, is that sarcasm? Do you prefer fullscreen? I mean if it's the OAR but in most cases, it's not, so...

what you wrote is pretty much my reaction to it :P

Widescreen is preferred but to say that fullscreen is only for mouth-breathers? That's just ridiculous. I imagine camoor being an old lady with a poodle.

[gamegal]

Another one put up a Noose and the store checker came in saw the noose and just turned around got back into her car then drove off.

Then I was like. Learn how to tell a better story.

I am telling the truth. I was in the back warming up some marties when it went down.

[YoshiFan1]

A few hours ago, I was giving a customer change of $12.xx, a ten, two ones and some change. She studies the $10 bill for a minute and then asks me if I think the bill looks weird. I look at it, and it looks normal to me yet I offer to mark it with the counterfit pen we have (if the line we mark the bill with turns black, it's counterfit). It comes up as non counterfit but she still thought it looked weird. I didn't feel like arguing and offered to swap it out with another $10 bill in the register. Of course she wanted a different one.

[Porksta]

I work at Amazon (the online store) and saw that some guy bought Madden 99 brand new for some high amount of money. I couldn't help but laugh.

[Demolition Man]

Widescreen is preferred but to say that fullscreen is only for mouth-breathers? That's just ridiculous. I imagine camoor being an old lady with a poodle.

Sad thing is that most of the people who demand for fullscreen is "mouth-breathers" as you put it. At least from my observations they are.

Oh well. I look forward to the day they finally awake and realize what they have been missing out on. Its moments like that which really make hearing their whining about "those black bars" suddenly worth it in the end.

[IAmTheCheapestGamer]

Kind of a minor incident but still got me annoyed- I was up at the register area and a customer ordered 2 balloons. It takes about 45 seconds to inflate and tie each balloon. Another customer comes up to the register, sees I am there and still rings the "please ring for service" bell, I ignore it because I am up at the register, a few seconds later she starts ringing it 5 times in a row. She then says "Is anyone up here?", with her looking right at me. I tell her I'll be with her in a minute. After the 2nd bell ringing, another employee yells to me and asks if I need help ringing. I told her no and I was ok. If this customer was going to be that rude, I was going to make her wait even longer

LOL That reminds me of the calendar stand I worked for over the holidays a couple years ago. The mall was opening earlier and earlier as Christmas approached, yet somehow there were people milling about already as much as 45 minutes to an hour prior to that opening time.

The one morning I get there, after having worked the night before from mid day almost till closing, and there's about 4-5 people waiting for me to open up. So, I open up all of the stand EXCEPT the register and proceed to sit on my ass behind the register until the other mall stores opened for the day. One lady in particular kept coughing and clearing her throat, as if to say 'I'm here and wanna buy my shit early and leave, cmon already', but I just kept sitting there and reading my morning paper until opening time.

Maybe I was a dick for doing that, but my boss only paid me from the time my shift started(mall opening) till whenever I was scheduled to leave usually. But I will say he did pay me for some overages here and there when I had to cover for the little pixies he kept hiring to work the stand, especially when he'd call me when the UPS guy showed up with 30 boxes weighing 25-30 lbs each, since those poor girls couldn't lug them around like I could I suppose.

Buttered bacon sandwiches? Yeah, I think my heart just flinched after I saw that. Don't you lose years off of your life by eating just one?

I wonder why Wendy's(which at one time promoted allowing healthier choices for their kids meals I think, right?)stopped promoting the Baconator or as I liked to call it 'heart attack on a bun'. Honestly, who needs that much greasy meat?

[Doomed]

I wonder why Wendy's(which at one time promoted allowing healthier choices for their kids meals I think, right?)stopped promoting the Baconator or as I liked to call it 'heart attack on a bun'. Honestly, who needs that much greasy meat? SpongeBob: But it's good for you!
Squidward: Good for you? That thing is a heart attack on a bun!
SpongeBob: No, Squidward... I meant, good for your soul...
(angelic background and singing)
Squidward: Oh, puh-leeze... I have no soul!
(hellish background, Squidward has red horns, a pitchfork, and evil music)
Demonic Voice: Bwahahahahahaaa!
http://www.unitedspongebob.com/squidbio.jpg

Now I know I have no life. Before I just had a hunch.

[masterofdarkness]

I work at Amazon (the online store) and saw that some guy bought Madden 99 brand new for some high amount of money. I couldn't help but laugh.
http://cheapassgamer.com/forums/showthread.php?t=157492
He bought it from an amazon seller O_O

[Porksta]

http://cheapassgamer.com/forums/showthread.php?t=157492
He bought it from an amazon seller O_O

At the end of everyday I get a statement with all online purchases.

[DuelLadyS]

A few hours ago, I was giving a customer change of $12.xx, a ten, two ones and some change. She studies the $10 bill for a minute and then asks me if I think the bill looks weird. I look at it, and it looks normal to me yet I offer to mark it with the counterfit pen we have (if the line we mark the bill with turns black, it's counterfit). It comes up as non counterfit but she still thought it looked weird. I didn't feel like arguing and offered to swap it out with another $10 bill in the register. Of course she wanted a different one.

Was it one of the "new" 10s? I use the word "new" loosely because they've been out for quite a while... but I still get the occasional folk who go to hand me a 10 and stop, exclaiming "Hey! It's one of those new 10s- they look like Monopoly money, don't they?"

Some people- change 2 ink colors and suddenly they don't know ten from a yen... :roll:

[Scorch]

*guy walks up with box for Call of Duty 3. Please note that it clearly says "Call of Duty 3" on the front and spine of the game*

Guy: ey yo, is this dat Call of Duty 2?

Me: No. That's the third one.

Guy: aw, fo real?

Me: Yes. That's why it says "3".

Sadly enough, true story.

[YoshiFan1]

Was it one of the "new" 10s? I use the word "new" loosely because they've been out for quite a while... but I still get the occasional folk who go to hand me a 10 and stop, exclaiming "Hey! It's one of those new 10s- they look like Monopoly money, don't they?"

Some people- change 2 ink colors and suddenly they don't know ten from a yen... :roll:

Yeah it was a new one, and the second bill I gave her was also one of the new 10s, and she didn't question that one.

[joe2187]

I work in a kitchen at pretty nice restaurant, all the staff wears uniforms, the Cooks and the chef all have those kickass White jackets (as do i) the waiters wear the apron at the waist and the burgandy shirt and khaki pants. The reason i mention this is because of one insane guy thinking he'd like to play a joke. Now all of us in the kitchen know each other very well, the waiters the bussers, the shift managers etc. we all know eachother and know whos who

Two weeks ago during the busy lunch hour, The kitchen was in a rush like always and many people and plates are coming in and out, When i notice something odd, Some strange guy wearing what looks like the standard uniform standing in the corner of the kitchen accept without the Restaurant emblem and apron, I was busy but i kept my eye on him while i was cooking. for a while he was just standing around, and i guess he got the ingenious idea to start picking up plates of food and walking out the back door, I followed him outside (While i was wielding a ladle to whack him with) and i see him handing out plates of food to a bunch of skater kids in parking lot, all having a good time STEALING THE CUSTOMERS FOOD!. so I walk back inside without the skater kids and strange guy noticing me and talk to the manager about it. He calmly tells me he's calling the cops and to just let the guy go unnoticed, luckilly the idiot still sticks around by then. Ten minutes later we have 15 punks and 1 giant douche being taken away by police.

Stay outta my kitchen

[DuelLadyS]

Yeah it was a new one, and the second bill I gave her was also one of the new 10s, and she didn't question that one.

Bet she realized at that point it was a new 10 and was too throughly embarrassed to say anything else. Like the lady who tossed the wheat-back penny from her change at me, telling me to replace the 'Canadian penny'.

Here's a good one... lady buys paint, complains about price (different brand was on sale), goes back 'to check', then comes up to exchange for brand actually on sale. Now, for every cash return, there's this slip of info you gotta fill out that a lot of customers whine over. Since the difference she was getting back was only 35 cents, I told she could just fill in the name/signature lines and we'd be good.

So she says "OK..... so my name, right?"

:shock: .... what ELSE would you write down?!

Right up there with velcro lady... :lol:

[Bune]

"What's the difference between male and female plugs?"
"..."

Me realizing that they're serious

"Males have the pointy things and females have the holes."
"I don't get where they got the names from though."
"..."

:dunce:
have some homework due so of course I read this entire thread. Loved this one especially.

[Demolition Man]

*casts revive on this topic*

Since I haven't contributed anything in a bit.... enjoy.

Me: Thank you for calling my store how can I help you?
Him: Do you have the new Eagles CD in yet?
Me: No sir. Its an exclusive at Walmart.
Him: I know that but when will YOU have it in?
Me: Most likely not until next year.
Him: So will you have it in after Thanksgiving?
Me: No. It will be an exclusive at Walmart until next year.
Him: Will you have it in during December?
Me: Sir... its an exclusive at Walmart.
Him: I'd like to know when YOU will have it.
Me: At this point of time I do not know. For right now its an exclusive at Walmart. We won't have it until their contract on it being exclusive runs up.
Him: So do I have to keep calling you to find out when?
Me: Sir, if you want the new Eagles CD now the only place it will be is at Walmart. I'm sorry there is not much I can do.
Him: Okay I'll keep calling. *click*

[poisonedpawn45]

*casts revive on this topic*

Since I haven't contributed anything in a bit.... enjoy.

Me: Thank you for calling my store how can I help you?
Him: Do you have the new Eagles CD in yet?
Me: No sir. Its an exclusive at Walmart.
Him: I know that but when will YOU have it in?
Me: Most likely not until next year.
Him: So will you have it in after Thanksgiving?
Me: No. It will be an exclusive at Walmart until next year.
Him: Will you have it in during December?
Me: Sir... its an exclusive at Walmart.
Him: I'd like to know when YOU will have it.
Me: At this point of time I do not know. For right now its an exclusive at Walmart. We won't have it until their contract on it being exclusive runs up.
Him: So do I have to keep calling you to find out when?
Me: Sir, if you want the new Eagles CD now the only place it will be is at Walmart. I'm sorry there is not much I can do.
Him: Okay I'll keep calling. *click*

Wow. Just Wow.:roll:

[GrilledWitOnions]

Had some old lady with a gift card the other day. The worst thing about GC at Blockbuster is that if the card has $4.99 and I put $5 in for the amount to ue, it will decline and say there aren't enough funds. So I run the lady's GC, and it tells me that there is $0.40 on the card.

I explain it:
"It looks like there is only forty cents left on the gift card."
"I owe you forty cents?"
"No, I think whoever gave this to you accidentally gave you a used one, it only has forty cents available. Would you like to use that and pay the remainder?"
"So, the card is used up?"
"NO, the card has forty cents on it. I can use that and you can pay the remaining balance of $3.90."
"So I owe you forty cents?"

I hate hate hate old people.

[pcktlnt]

Me: Hello, may I help you?
Customer: Do you have any blue discs?
Me: Um, you mean Blu-ray?
Customer: The hell is a Blu-ray?
Me: The new HD format from Sony.
Customer: Why would I want a HD format, I want a blue disc.
Me: What?
Customer: You know, those square shaped discs.
Me (in my head): >___<
Me: You mean floppy diskettes.
Customer: No, they aren't floppy, they are hard, blue discs.
Me (screw it, I'll just take him to the shelf)
Me: This way.
Customer: Ah yes, these blue discs.
Me: :wall:

[Dro]

The blue discs ended up being what? lol

[pcktlnt]

The blue colored 3.5 inch floppy diskettes. :D

[BullzEyE]

i have one today was my 2nd day in bestbuy i asked a lady nicely " hello my name is sean how may i help you today" she
politely pointed to a camera she liked and i said one moment please let me get a person who knows where the cameras are
store so he looked and couldent find him he showed me how to look for the item in the RSS and it wasent in stock and it
wasent in transit so we went back to the lady and told her that she would simply have to order at bestbuy.com and all of
sudden she turn into a en bitch and was like well i need this camera now why dont you have it and then she was
ranting to her bf while i was standing there " no one every comes to us , this is why i never come here i was standing here
forever this is the worst cus service ever " when in fact im sorry lady we were busy it was packed it was a holiday and there
were sales going on and infact our bestbuy has gotton serveral awards for custumer service.

[ITDEFX]

The blue colored 3.5 inch floppy diskettes. :D

:wall:

[Kirin Lemon]

i have one today was my 2nd day in bestbuy i asked a lady nicely " hello my name is sean how may i help you today" she politely pointed to a camera she liked and i said one moment please let me get a person who knows where the cameras are store so he looked and couldent find him he showed me how to look for the item in the RSS and it wasent in stock and it wasent in transit so we went back to the lady and told her that she would simply have to order at bestbuy.com and all of sudden she turn into a fucken bitch and was like well i need this camera now why dont you have it and then she was ranting to her bf while i was standing there " no one every comes to us , this is why i never come here i was standing here forever this is the worst cus service ever " when in fact im sorry lady we were busy it was packed it was a holiday and there were sales going on and infact our bestbuy has gotton serveral awards for custumer service
For the love of god, USE PERIODS. Some elementary-level spelling and grammar lessons wouldn't hurt, either.

[BullzEyE]

okay

[evanft]

Honestly, who needs that much greasy meat?

Your mom.

/strell

[GrilledWitOnions]

okayStill no period ;) j/k

Look forward to hearing more horror stories from the front line of BB (with proper grammer and punctuation ;))

[GrilledWitOnions]

I was shopping (needed milk) and this fat woman in a motorized cart in line kept getting a card read error with her credit card. IDK what's wrong with people, I don't know if I've ever gotten a read error, and if I did, I immediately knew how to fix the situation: reslide the card. But wevery day at work I have people not understanding why the machine beeped at them, and then they slide the card ree-ee-aa-ll-y slow, to make sure it gets it. JUST SLIDE AT A NORMAL PACE MORONS. Why is debit and credit so hard for people to understand? I caught on within like a week.

[sonderiaom]

I see a guy come in and start talking to one of the newer people in my department, he doesn't know everything yet, but he's a fast learner, but the guy apparently says that there is something wrong with his plasma tv and it keeps turning off. They get me and I go over to the exact same tv that he has and ask what the problem was.

Him: The tv keeps on shutting off about 10 minutes after I have it on.
Me: *thinking it was the cable* Did you make sure it was all plugged in, and through a surge protector?
Him: Yeah, it's all plugged in to my entertainment center.
Me: Ok, how do you have it all set up then?
Him: Well my entertainment center was built around the tv, so there's about this *holds up a quarter of an inch* space between the tv and the sides of the entertainment center.
Me: Yeah, I think it may just be overheating and shutting off so it doesn't fry itself.
Him: That's what the help line said; but that can't be, I left a big space behind the tv.
Me: Is it blocked by the tv though? Are there any Airholes?
Him: No, there's no airholes.
Me: Well, it does need proper ventilation to work, maybe drill some airholes?
Him: I can't do that, they really need to put it in the instruction manual that it needs ventilation

[poisonedpawn45]

I see a guy come in and start talking to one of the newer people in my department, he doesn't know everything yet, but he's a fast learner, but the guy apparently says that there is something wrong with his plasma tv and it keeps turning off. They get me and I go over to the exact same tv that he has and ask what the problem was.

Him: The tv keeps on shutting off about 10 minutes after I have it on.
Me: *thinking it was the cable* Did you make sure it was all plugged in, and through a surge protector?
Him: Yeah, it's all plugged in to my entertainment center.
Me: Ok, how do you have it all set up then?
Him: Well my entertainment center was built around the tv, so there's about this *holds up a quarter of an inch* space between the tv and the sides of the entertainment center.
Me: Yeah, I think it may just be overheating and shutting off so it doesn't fry itself.
Him: That's what the help line said; but that can't be, I left a big space behind the tv.
Me: Is it blocked by the tv though? Are there any Airholes?
Him: No, there's no airholes.
Me: Well, it does need proper ventilation to work, maybe drill some airholes?
Him: I can't do that, they really need to put it in the instruction manual that it needs ventilation

People like that are why there are dumb labels on everything

"warning coffee is hot"
"caution knife is sharp"
http://luckypuppy.bravehost.com//images/WARNpics/ipod.jpg

http://luckypuppy.bravehost.com//images/WARNpics/shirtlabelmom.jpg

[Critter]

only thing i can think of is this. Is when coustomers think the game is missing in the case.

[IOnceWasLegend]

My favorite is when we're closing down, lower the gate halfway, stick the standees so that there's about an 8" gap between them to enter the store, and turn the lights off, and then someone will inevitably walk up and say, "Are you closed?"

A couple good ones the other day were a 14 year old kid asking me how much a DVD was (with those two big, ugly yellow stickers indicating as such), then someone buying a game and, after being rung up, asking what system it was for.

EDIT: Ah, remembered the best one. Working at Gamestop one night, guy walks in and asks my SGA,

"Do you sell videogames?"

Pause.

He looks to the right, then the left, slowly and deliberately.

"Naw, man. This is a bookstore."

The guy nodded and left the store.

[bullsrfive]

On my first day working at CVS, the manager did a refund for an old lady. The lady looked at the receipt and demanded more money for the refund. My manger looked at the receipt and proceeded to tell her that she used a $5 dollar coupon and that she only gets back what she paid for, not the extra $5 because she used a coupon. The old lady then repeats over and over, "That's not right." She then says she's gonna go to another CVS and try it there. C'mon, how dumb can people get? If you use a $5 coupon, you don't get that $5 back if you do a refund.

[SaraAB]

I am sick of people who don't know how to use the card reader either, and mind you I am just a customer! They hold up the line for everyone else with excuses like, "oh its different EVERYWHERE". I am not talking about a little hiccup with the card reader either, I am talking about people who stand there for 10 min trying to swipe the card. If your so stupid that you don't understand the card reader, then you don't deserve to own a credit card!

[GrilledWitOnions]

I am sick of people who don't know how to use the card reader either, and mind you I am just a customer! They hold up the line for everyone else with excuses like, "oh its different EVERYWHERE". I am not talking about a little hiccup with the card reader either, I am talking about people who stand there for 10 min trying to swipe the card. If your so stupid that you don't understand the card reader, then you don't deserve to own a credit card!They do all say that "It's different everywhere!", and I always want to say, "Geez, everyone I've ever seen had English instructions, I've had no trouble understanding it, since, well, I speak English". I mean maybe they do things in different orders, but the little screen ALWAYS tells you what to do next. Idiots.

[Ziv_Zulander]

Yeah, I love it when they stand there like a dumb animal swiping the card backwards 10 times then hand me the card and say "You do it". Of course I love that "Every single one is different everywhere" excuse they give and when they ask "Which one is enter?" without noticing the huge green enter button.

Those stupid animals don't deserve to go grocery shopping, they should go back to foraging and scavenging.

[GrilledWitOnions]

they should go back to foraging and scavenging.They'd never make it.

And the world would be a better place.

[YoshiFan1]

Today someone complained about the color of our shopping bags. They are a dark brown color and you can't see through them. She wanted to know if we had any clear bags instead.

While ringing her up, she wanted a subtotal after every single item she bought. That is common unfortunately. At least a few times a month, I get a customer that brings up a basket or cart full of merchandise, and then after they get to around $10, $20 or whatever amount they want to stop at, they tell me to stop ringing up at that point. Is it that difficult to estimate a running total as you are picking out the merchandise?

[neocisco]

Today someone complained about the color of our shopping bags. They are a dark brown color and you can't see through them. She wanted to know if we had any clear bags instead.

While ringing her up, she wanted a subtotal after every single item she bought. That is common unfortunately. At least a few times a month, I get a customer that brings up a basket or cart full of merchandise, and then after they get to around $10, $20 or whatever amount they want to stop at, they tell me to stop ringing up at that point. Is it that difficult to estimate a running total as you are picking out the merchandise?

Unfortunately, yes. For some people basic arithmetic might as well be string theory.

[scott2hotcott]

Today someone complained about the color of our shopping bags. They are a dark brown color and you can't see through them. She wanted to know if we had any clear bags instead.

While ringing her up, she wanted a subtotal after every single item she bought. That is common unfortunately. At least a few times a month, I get a customer that brings up a basket or cart full of merchandise, and then after they get to around $10, $20 or whatever amount they want to stop at, they tell me to stop ringing up at that point. Is it that difficult to estimate a running total as you are picking out the merchandise?

That's the only thing that my girlfriend likes when I go shopping with her: I keep a running total, with tax added in.:lol:

[squid]

When I worked at a video store I'd have these two boys come in and shuffle around cases. I'd go to put things back and there would be whole rows alphabetically switched, or all of one big title stacked in a neat pile in the middle of some random section. I didn't like having to clean up after them, but it was my fault for ignoring what customers were doing in my store.

[Bune]

my sister in law was telling me about the time she was in Torrid looking at clothes with a friend. My sister in law found a shirt she liked and asked if they had it in a size 0 (they carry sizes 12-24). The person she asked just glared at her and walked away. apparently my sister in law didn't know the store was for the bigger girls out there.

I laughed at her when she told me.

[neocisco]

I'm helping a guy today try to find a car charger for a DS. We're looking and I crouch down to get a second one for him while setting the first one between my feet (this is important). The following exchange then takes place.

Guy: "How much is this one?" (The one he's holding.)
Me: "$20."
Guy: "And how much for the one between your legs?"
Me: "..."

[pcktlnt]

Not my job but what I experienced today while getting a haircut.
Notes: E = employee, C = Customer 1, P = Police Officer (off duty).

E: How can I help you?
C: I would like to use this coupon.
E: *Looks at coupon* Sir, this coupon is expired.
C: But coupons don't expire.
E: This was our coupon from two weeks ago, we color code our coupons. So this one is expired.
C: COUPONS DO NOT EXPIRE IN CALIFORNIA!
E: Sir, this coupon is expired, I cannot accept it.

- Out of nowhere.
P: What's the matter.
C: She keeps telling me the coupon is expired.
P: Coupons do not expire, I know because I'm a cop.
E: Be that as it may, this coupon has an expiration date

- This goes on for a few more minutes.
Me: *Thinking WTF!*
Me: Both of you need to quit bugging and go look up this information. Coupons expire, there is a date on them. Giftcards do not expire in our state. Else I would be using some coupons from last year to go pick up some electronics right now.
Random person: Yea, he's right.
P: *Left the store*
C: *Paid and left angrily*
E: Thank you sir.
Me: No problem.
E: I'm going to give you a discount.


Woohoo, my hair cut cost 9 bucks instead of 13. :D