View Full Version : Microsoft now receiving 2,500 broken 360s per day in UK alone?
New complaints claim out-of-country repair centres are now being used due to unprecedented demand
Microsoft’s UK repair centre in Havant is now redistributing faulty consoles to foreign repair centres in order to clear an overwhelming backlog and keep up with the 1,500 to 2,500 Xbox 360s arriving at its doors on a daily basis, according to customer reports.
According to Lee Sherman (Gamertag, Toxic Daywalker), who sent us details of his horrible experience, his Xbox 360 had been sent to Prague for repair, which has extended the repair time considerably.
He talks of how three weeks and repeated phone calls yielded no further clues to the status of his repair, with customer service representatives merely telling him that it would be “returned shortly”.
Lee even claims that when he asked to speak to the repair centre direct, he was told this wasn’t possible because they don’t have phones... However, using a directory enquiry service he was able to obtain the number for the repair centre, where he was shocked to learn that his console was actually in Prague, not Havant as Microsoft (http://www.360-gamer.com/news.asp?id=1143#) customer service reps had claimed.
Additionally, the call to the Havant repair centre revealed some other worrying stats: “A shocking statistic we found out though is that between 1,500 to 2,500 consoles get sent to Havant by three UPS lorries per day, to then be shipped to Prague for repair,” Lee told us, going on to add, “[We] phoned up Nora the [customer service] supervisor again, who then admitted my console was in Prague and hadn’t been looked at yet – she seemed amazed that we knew!”
Comments from users on the Xbox.com forum reveal similar woes, and some have also discovered their consoles are indeed in repair centres outside of the UK: “I just spoke to the customer support people because my 360 has been gone since the 8th of June,” says forum user, LordBrown in a post dated 23rd of June. “Apparently because of the backlog in Havant they’re sending 360s to repair centres outside the UK! And that because of this Microsoft are legally allowed an additional ten days to get your 360 back to you.”
From the sounds of things it seems Microsoft is fighting a losing battle on this front, as more and more units flood in for repair. It kind of reminds of that bit in Santa Claus The Movie when all of those defective wooden toys started falling apart…
We connected Microsoft this morning, however we’re still waiting for an official response. We’ll let you know the moment we hear anything. Lastly, we’d also like to point you (http://www.360-gamer.com/xbox360hardwarefailuresurvey.asp) to our continuing Xbox 360 hardware failure survey, which is now approaching 5000 entries. Click here (http://www.360-gamer.com/xbox360hardwarefailuresurvey.asp) to head over and fill it out now, if you haven’t done so already.
Source (http://www.360-gamer.com/news.asp?id=1143)
The Mana Knight
06-27-2007, 07:52 AM
Yeah, saw the news. There's also an article at 1Up (http://www.1up.com/do/newsStory?Dispatch=Display&cId=3160603) with someone on his 12th 360.
I'll copy and paste my reply from there to here.
Why do you all continue to support MS consoles when they break down so much?? Despite me being a big PlayStation fan and always enjoying the PlayStation experience (over 50% of my collection is PlayStation), if I had to replace one of my PlayStation consoles/handhelds twice (meaning on my third), within 3-4 years, I'd be really ticked off and would drop the PlayStation brand instantly. I was a big fan of the original Xbox at launch (It was my main console too), but since it gave me problems and I have to replace my console a 2nd time, I just gave up and went back to PlayStation. I gave MS another chance with the 360, but after getting the red ring of death and having problems with my 2nd 360 (which is now out of warranty, so if it breaks, I'm screwed), I just said forget it and about a PS3 (don't regret it one bit). If my 360 dies again, I'm selling off all my 360 stuff and buying a Wii.
Dr Mario Kart
06-27-2007, 07:54 AM
How else are they gonna get 10M shipped? ho ho ho
Number83
06-27-2007, 08:04 AM
I had heard somewhere of a 30% failure rate...I will see if I can locate a link.
Regardless, IMO it is still the best of th 3 consoles out there right now. The Wii is fun in short bursts, and the PS3 has the potential to rival the 360 once they get more quality games out there. But right now, I still love the 360 and can't wait for the 65nm chipset, so I can upgrade.
gokou36
06-27-2007, 08:05 AM
I'm still waiting for Shinji Mikami (RE/RE4 director) to come out and bash the 360's hardware like he did to the PS2. He also said he'd cut his head off if RE4 went to the PS2. Then again, I doubt he even has a 360.
How else are they gonna get 10M shipped? ho ho ho
Channel stuffing ^_^
BTW does anyone know if i'll get lifetime warranty from Costco since I bought it before they changed the rule or do I only get 2 years since purchase now? If mine breaks i'll probably try the X-clamp, if not then i'll just wait until the new chips come out and hopefully they have this shit sorted out.
Dr Mario Kart
06-27-2007, 08:13 AM
Actually, Mikami had recently said in an interview:
"From the stance of a game maker, if you're looking for visual expression and reality, it's Xbox 360. Otherwise, Wii."
daroga
06-27-2007, 08:20 AM
Wow, the 360 is becoming the PS2 of this generation. Why can't we just get systems that work and last?
The Mana Knight
06-27-2007, 08:21 AM
Actually, Mikami had recently said in an interview:
[/B]Eventually, he probably will complain, but he's had hatred towards Sony for who knows how long. In that same interview, he also blasted Kingdom Hearts for outselling his RE remake. I don't care, Mikami is an idiot.
Regardless, IMO it is still the best of th 3 consoles out there right now. The Wii is fun in short bursts, and the PS3 has the potential to rival the 360 once they get more quality games out there. But right now, I still love the 360 and can't wait for the 65nm chipset, so I can upgrade.I doubt the 65nm chip will help as much as people say. Oh course it will keep the console cooler, the entire motherboard of the console is still a big mess, waiting for failures to occur. MS just needs to completely re-design the hardware, but since they are a software company, I highly doubt things will get much better.
In my case, I feel 360 has some good games, but it's around par with PS3 in my case IMO (I hate Gears, Dead Rising, Rare, and most every single shooter on 360. Most genres I like most suck on both PS3 and 360 right now). If my next gen consoles were giving me problems, I'd gladly go back to playing my massive PS2 backlog of games which could last me several generations (plus, no console will ever top the greatness of PS1 and PS2).
Wow, the 360 is becoming the PS2 of this generation. Why can't we just get systems that work and last?Uh, no. At least many people still have their launch PS2 lasting and many of its failures were minor (such as not reading CD based games, because the laser became mis-aligned). However, many PS2 failures didn't occur for at least 2-3 years, meaning most got their enjoyment out of it. Also, at least Sony worked hard on improving the PS2 (there are so many models of the PS2, it's crazy where the newer models had next to no failures). The 360's maximum life expectancy is 360 days and MS barely seems to be making any improves, just sitting on their ass letting failures go on and taking money out of peoples pockets. Most people who had their PS2 die had another console die on them before. There are many whose 360 was the first console to die on them.
DJSteel
06-27-2007, 08:28 AM
Wow, the 360 is becoming the PS2 of this generation. Why can't we just get systems that work and last?
because they try to make systems with cheap parts.. instead of quality parts... after 3-4 system replacements, I would leave the 360 market...having ANYTHING that costs 500 bucks break that many times...
gokou36
06-27-2007, 08:29 AM
Actually, Mikami had recently said in an interview:
[/B]
I saw that interview, the guy is a hypocrite. He's probably still bitter that Kingdom Hearts outsold his games.
daroga
06-27-2007, 09:07 AM
Uh, no. At least many people still have their launch PS2 lasting and many of its failures were minor (such as not reading CD based games, because the laser became mis-aligned). However, many PS2 failures didn't occur for at least 2-3 years, meaning most got their enjoyment out of it. Also, at least Sony worked hard on improving the PS2 (there are so many models of the PS2, it's crazy where the newer models had next to no failures). The 360's maximum life expectancy is 360 days and MS barely seems to be making any improves, just sitting on their ass letting failures go on and taking money out of peoples pockets. Most people who had their PS2 die had another console die on them before. There are many whose 360 was the first console to die on them.Uh, yes. The DREs with the PS2 were vast, and wouldn't even be fixed by Sony until after a class-action lawsuit.
Would you rather have your system die within its warranty period or in 2 years "after you got your enjoyment out of it"? I'm not defending Microsoft's shoddy console here, but to say that Sony always makes top-notch hardware is laughable.
pete5883
06-27-2007, 09:41 AM
if I had to replace one of my PlayStation consoles/handhelds twice (meaning on my third), within 3-4 years, I'd be really ticked off and would drop the PlayStation brand instantly.
Well if you happened to have bought the PS2 that I did, I think you'd probably be hawking Nintendo products right now.
Uh, no. At least many people still have their launch PS2 lasting and many of its failures were minor (such as not reading CD based games, because the laser became mis-aligned). However, many PS2 failures didn't occur for at least 2-3 years, meaning most got their enjoyment out of it. Like clockwork, Spring of every year my 30001 PS2 gets DRE's on DVD-based games (aka 95% of games.) After paying ~$40 to send it 4 times, Sony has stopped fixing what is obviously their fault for free, so now I have to try to fix it myself. Not once did they send me a different PS2, i.e. one that wouldn't break in another year. Instead they temporarily "fix" the old one, fully knowing that the problem is going to crop back up again. From what I've read they fixed the DRE problem in the 30001-R model, but in their infinite kindness they never saw fit to send me one.
Also, at least Sony worked hard on improving the PS2 (there are so many models of the PS2, it's crazy where the newer models had next to no failures). An outright lie. This might be true with the later fat PS2s, but people have had plenty of problems with their PS2 slims.
mykevermin
06-27-2007, 10:03 AM
In the UK alone? I don't know what their sales figures are like, but 2,500 per day adds up to 450,000+ consoles to repair each year (if those estimates are to be believed).
jer7583
06-27-2007, 10:10 AM
Uh, no. At least many people still have their launch PS2 lasting and many of its failures were minor (such as not reading CD based games, because the laser became mis-aligned). However, many PS2 failures didn't occur for at least 2-3 years, meaning most got their enjoyment out of it. Also, at least Sony worked hard on improving the PS2 (there are so many models of the PS2, it's crazy where the newer models had next to no failures). The 360's maximum life expectancy is 360 days and MS barely seems to be making any improves, just sitting on their ass letting failures go on and taking money out of peoples pockets. Most people who had their PS2 die had another console die on them before. There are many whose 360 was the first console to die on them.
Viral Marketer, Re-Confirmed.
This guy is a trip. He conveniently forgets that it took a class action lawsuit for Sony to start repairing those droves of DRE PS2s for free, and that didn't happen until almost 2004. Not to mention pulling some magical 360 day lifespan number out for the 360. Microsoft is not profiting off the hardware failures. If they were, do you think they'd have extended the warranties for all hardware to a year? Do you think they'd be sending people coffins and repairing/replacing for free? Do you even think? Stop being such a tool.
It sucks that it happened in the first place, but at least MS responded quickly with free repairs. Mine was returned in about a week when it Red Ringed, and I got a whole new system.
Kapwanil
06-27-2007, 10:11 AM
Having set up, maintained, and worked on many PS1s and PS2s that belonged to friends while back in college, I have to say that the number of DREs I saw over the period of four years across many different models was staggering. Out of at least 9 different PS2s, both launch consoles through the latest slim model at the time, they all had moderate to major problems. Granted this is all anecdotal but there have been very few PS2 models I have come across that haven't been crippled quite well by DREs. The PS1s had fewer DREs overall outside of the early units (thank god!) though so that was a bit of a benefit although we mostly used the PS2s for the BC considering the size of the lounge itself.
If that's the case then why in the world would I buy a 360 when it's still having certain hardware problems? Why would I do that when I waited until I could pick up a PS2 for $50 because of the early- and mid-life hardware issues?
It's not because of hardware failure, oddly enough. It's mostly because Sony has ~always~ fought me, my brother, and my friends when it came to repairs. Sony wanted $200 + S/H both ways to repair my launch PS1 way back when even when I was still under their own warantee. When my brother's PS2 failed under warantee they wanted $170 + S/H both ways as well. And my friends? Same deal. Before the class action Sony wouldn't hear any of it and constantly refused to honor their own warantee that came with the system (hence the reason everyone has long since moved to EB/GS, Best Buy, etc. warantees).
Microsoft, on the other hand, has repaired all three of my friends' 360's for free without any question whatsoever. Just two minutes on the phone, paid shipping both ways, and a coffin sent out that day. It also helped that the systems were back within two weeks despite everyone living in a completely different part of the US.
Do I love Microsoft? Nope, but I can at least trust them enough to honor their screw-ups. Do I hate Sony? No, not at all, but I won't buy any more Sony consoles until at least two years in or until massive price drops. I can deal with hardware failure (I can fix most laser misalignments on a PS2 now thanks to some easy, excellent guides) but I like when I don't have to fight tooth-and-nail for a company to honor their warantee because they tell their CS department to act as if their products are heaven-sent.
happy
06-27-2007, 10:16 AM
In the UK alone? I don't know what their sales figures are like, but 2,500 per day adds up to 450,000+ consoles to repair each year (if those estimates are to be believed).
I was wondering the same thing, they can't have even sold this many in England. Either way, I feel like the number of terminal malfunctions is something that electronics companies should need to report to consumers.
As for the PS2, while it wasn't good, it clearly was not nearly as bad as this.
The Mana Knight
06-27-2007, 10:18 AM
An outright lie. This might be true with the later fat PS2s, but people have had plenty of problems with their PS2 slims.No, you just don't know how to properly take care of consoles. Sony stuff doesn't break when taken good care of (I have so many Sony Electronics and products in my household its crazy, and NONE has broken). Take a look on Wikipedia, it lists all the different versions of the PS2 console. Many of them completely re-designed the circuit board, console itself, used different parts, etc. How many slim PS2s do I hear die?? After the initial batch on release, I've heard next to none at the 50+ forums I post at, some of them happen to be BIG TIME PlayStation sites. There's just no failure as serious as the 360. The difference was, people were only making a big fuss because PS2 was very mass market, compared to the 360 which is strictly for the hardcore gamer.
Guess what, I played my fat PS2 for over 1500 days in a row, and it still works PERFECTLY right NOW.
Having set up, maintained, and worked on many PS1s and PS2s that belonged to friends while back in college, I have to say that the number of DREs I saw over the period of four years across many different models was staggering. Out of at least 9 different PS2s, both launch consoles through the latest slim model at the time, they all had moderate to major problems. Granted this is all anecdotal but there have been very few PS2 models I have come across that haven't been crippled quite well by DREs. The PS1s had fewer DREs overall outside of the early units (thank god!) though so that was a bit of a benefit although we mostly used the PS2s for the BC considering the size of the lounge itself.
If that's the case then why in the world would I buy a 360 when it's still having certain hardware problems? Why would I do that when I waited until I could pick up a PS2 for $50 because of the early- and mid-life hardware issues?
It's not because of hardware failure, oddly enough. It's mostly because Sony has ~always~ fought me, my brother, and my friends when it came to repairs. Sony wanted $200 + S/H both ways to repair my launch PS1 way back when even when I was still under their own warantee. When my brother's PS2 failed under warantee they wanted $170 + S/H both ways as well. And my friends? Same deal. Before the class action Sony wouldn't hear any of it and constantly refused to honor their own warantee that came with the system (hence the reason everyone has long since moved to EB/GS, Best Buy, etc. warantees).
Microsoft, on the other hand, has repaired all three of my friends' 360's for free without any question whatsoever. Just two minutes on the phone, paid shipping both ways, and a coffin sent out that day. It also helped that the systems were back within two weeks despite everyone living in a completely different part of the US.
Do I love Microsoft? Nope, but I can at least trust them enough to honor their screw-ups. Do I hate Sony? No, not at all, but I won't buy any more Sony consoles until at least two years in or until massive price drops. I can deal with hardware failure (I can fix most laser misalignments on a PS2 now thanks to some easy, excellent guides) but I like when I don't have to fight tooth-and-nail for a company to honor their warantee because they tell their CS department to act as if their products are heaven-sent.Not a single person told me that Sony charged for their repairs. Even those who might have had their PS2 broke, the most they had to pay was shipping once. MS was the same way you explained above with the Thomson drive in the original Xbox.
Viral Marketer, Re-Confirmed. Uh, no. I'm just a Gamer Advisory Panel member for Sony Computer Entertainment, who wears his PlayStation hat in public proudly. That's the furthest I go.
It sucks that it happened in the first place, but at least MS responded quickly with free repairs. Mine was returned in about a week when it Red Ringed, and I got a whole new system.Then tell me why there have been many who it took 2 weeks to receive a coffin? Tell me why many were without their 360 for over a month during the repair process? I can show you stories on Xbox.com, Neo GAF, and many other forums. How many people have talked about their horrible experience calling 1-800-4MyXbox, then dealing with some Indian people or something (who MS outsourced part of their customer service to. This occurs after speaking to Max) who have a heavy accent and can barely speak any English (I got one of those)?
daroga
06-27-2007, 10:21 AM
Guess what, I played my fat PS2 for over 1500 days in a row, and it still works PERFECTLY right NOW.Congrats. That proves nothing. The PS2 had a huge hardware failing and your anecdotal story of one system doesn't disprove that. The above accounts of not honoring warranties and class-action lawsuits just had fuel to this fire.
Open your eyes, buddy. You don't need to throw a PS2 down the stairs to have it received a DRE. In fact, you don't need to do anything with it. It just happens. It's called defective hardware.
DJSteel
06-27-2007, 10:26 AM
the PS2 and 360 have a lot in common... both had hardware issues and both were the first console out of the generation...
daroga
06-27-2007, 10:28 AM
the PS2 and 360 have a lot in common... both had hardware issues and both were the first console out of the generation...*cough*Dreamcast*cough*
The Mana Knight
06-27-2007, 10:30 AM
Congrats. That proves nothing. The PS2 had a huge hardware failing and your anecdotal story of one system doesn't disprove that. The above accounts of not honoring warranties and class-action lawsuits just had fuel to this fire.I have better things than to listen to a Nintendo nerd like you anyway. You don't own a PS2 anyway so I already consider all your posts invalid.
Open your eyes, buddy. You don't need to throw a PS2 down the stairs to have it received a DRE. In fact, you don't need to do anything with it. It just happens. It's called defective hardware.My PS2 has been moved around several times (I go back and forth between college and home), been to several DDR club events (being left on for a while), etc. and STILL works perfectly and it isn't defective. Like I said before, the 360 failure is worse and the original Xbox was just as bad as PS2 (if not worse). It just didn't seem as bad because its userbase wasn't as large as PS2.
Btw, I have tons of friends with PS2 consoles, and like only 5% of them died. I know many who dropped theirs and it still worked.
I still have the pics as to what happened to me:
http://i84.photobucket.com/albums/k38/The_Mana_Knight/Gaming/Xbox360/360redlights3.jpg
Don't get me wrong, I really enjoy my 360, but I'm a little pissed because if mine dies again, I'm fucked (since it is out of warranty).
Strell
06-27-2007, 10:32 AM
I love the Mana Knight.
His retort to everyone is, essentially, "THAT'S JUST TESTIMONIAL, EAT A COCK."
And then he shows his red lights - evidence just as testimonial if not more so, mind you - offering it up as cold hard fact and logic against the company that - I'm pretty sure - rescued him from being brought up by wolves, allowing him to drink at their great milky breast.
javeryh
06-27-2007, 10:39 AM
I had a problem with a fat PS2 (wouldn't read CDs) but my slim has been running perfectly since I bought it when the slims came out.
I'm on my 2nd 360 already and it is going to break - the sound is spotty (only during game play - never during movies so it's a system problem, not a bad connection), the tray never opens or closes without some gentle nudging and once I play a game or movie and exit back to the dashboard, my camera and HD-DVD drive no longer get recognized unless I completely shut down and wait like an hour (a quick reboot doesn't fix anything). It sucks but I really like my 360 when it works...
dallow
06-27-2007, 10:42 AM
I like to comment about my PS2!!!
So here goes.
Launch PS2 baby, still works perfectly.
Also, have never known someone who had a PS2 "die" or "DRE" other than on online forums.
daroga
06-27-2007, 10:43 AM
I have better things than to listen to a Nintendo nerd like you anyway. You don't own a PS2 anyway so I already consider all your posts invalid.*hugs* For the record, I had a PS2 (slim). I played the few games I wanted to for it and sold it.
Looking to my game collection, you'd see a lot of Nintendo, Microsoft, and *gasp* Sony products! What? How can this be? Why would I own any Sony products since I have an illogical hate of everything they stand for?! Oh wait, I don't.
We've determined I have no bias. Now how about you, buddy? :)
botticus
06-27-2007, 10:46 AM
I have a 2 month-old slim PS2. Still kickin'!
Relevant? Didn't think so.
Anyway, in my experience, I've never had a console die on me, though my NES has issues at times and Nintendo has abandoned me by not giving out 72-pin connectors for free anymore. Therefore, I claim that all these "hardware failures" are fake.
As far as the numbers go, PAL has only seen the release of some 3.5 million 360s or thereabouts, so if the UK numbers are to be believed, that's gotta be a significant failure rate for that country alone.
dallow
06-27-2007, 10:46 AM
Actually, one game did give me a DRE.
Taiko Drum Master, and I read online that it had problems on fat PS2s.
So I stuck two pieces of tape on the middle of the disc and then it played fine.
Better than turning my original PSX upside down to play games, hehe.
daroga
06-27-2007, 10:48 AM
Actually, one game did give me a DRE.
Taiko Drum Master, and I read online that it had problems on fat PS2s.
So I stuck two pieces of tape on the middle of the disc and then it played fine.
Better than turning my original PSX upside down to play games, hehe.hehe, the solutions to these problems always make me laugh.
The best had to be those 360 demo discs that didn't work unless you boiled them in water. I still don't know which is more surprising to me. That boiling them worked, or that someone thought, "Hey, I'll boil this in water and try it!"
dallow
06-27-2007, 10:51 AM
Or the "wrap your dead 360 up in a towel' trick (and it actually works!)
I'm glad there are people out there who think this way. ;)
organicow
06-27-2007, 10:58 AM
Launch systems I still have, that have given me NO problems:
PS2
Dreamcast
XB360
N64
PSP
DS Lite
Wii
I guess I'm one lucky SOB that none of these have crapped out on me. I'm not disputing the failure rates of any of these systems, but to those of you who are arguing about it...remember this: it's all a crap-shoot. There are tons of dudes out there who have working PS2s and broken 360s...but the opposite is certainly true as well.
EDIT: spelling
The Mana Knight
06-27-2007, 10:59 AM
Although I hate the site this comes from more than anything, I just had to post this:
http://www.wii60.com/images/forza2/redraz2.jpg
All it needs is Peter Moore's face.
dallow
06-27-2007, 11:01 AM
360 has lots of problems.
Wii has some minor graphical glitches going on. (even on seemingly new systems)
PS3 rolling like a tank. No one here has complained that one has died on this board. One thread came out recently, but the kid was just confused because the fan was so quiet! hehe
strummerbs
06-27-2007, 11:01 AM
I have better things than to listen to a Nintendo nerd like you anyway. You don't own a PS2 anyway so I already consider all your posts invalid.
My PS2 has been moved around several times (I go back and forth between college and home), been to several DDR club events (being left on for a while), etc. and STILL works perfectly and it isn't defective. Like I said before, the 360 failure is worse and the original Xbox was just as bad as PS2 (if not worse). It just didn't seem as bad because its userbase wasn't as large as PS2.
Btw, I have tons of friends with PS2 consoles, and like only 5% of them died. I know many who dropped theirs and it still worked.
I still have the pics as to what happened to me:
http://i84.photobucket.com/albums/k38/The_Mana_Knight/Gaming/Xbox360/360redlights3.jpg
Don't get me wrong, I really enjoy my 360, but I'm a little pissed because if mine dies again, I'm fucked (since it is out of warranty).
Calm down and stop attacking everyone who says anything at all remotely negative about Sony. Unless you work for them, this type of vitriol is unnecessary and more than a little unnerving.
I love the PS2. It's a great system, and it's been more than worth the hassle. I've only owned Sony consoles since I bought my original Playstation. I do not have a current gen system.
However, I've had four different PS2, and it looks like I'll have to get a fifth in the next month or so. The first three systems all suffered crippling DREs on both DVDs and CDs within a year and a half of my initial purchase. Luckily, I bought the system from Best Buy, and had their warranty, so it was no trouble to replace them. I currently have a slim, and its controller ports have decided to only work about 2/3rds of the time. So, it's going back to Best Buy this weekend.
Anecdotal evidence? Sure, but it comes from someone who takes impeccable care of his system. I have a friend who has a still-working launch system, so I can't fully project my experience out to the general public. I just know that having a PS2 has been a hassle, and because of it, I am very wary when I hear similar kinds of stories about the 360.
vherub
06-27-2007, 11:03 AM
You wonder if ms is just rotating the same 20-30% of lemons. Trying to fix them up only to have them soon fail - with many of the same gamers. Which adds to the whole perception that the system is poor in longevity.
And if it is the same ones over and over again, ms needs to scrap them, because the pr (and obvious tech support strain) isn't worth it.
Kapwanil
06-27-2007, 11:08 AM
...remember this: it's all a crap-shoot. There are tons of dudes out there who have working PS2s and broken 360s...but the opposite is certainly true as well.
EDIT: spelling
Oh, most definitely. It's mostly "Dueling Anecdotes", for the most part. In the end you just make your purchases and base your opinions on what you've experienced more than anyone else. Still, it makes for a lively discussion rather than doing work. ;)
It also doesn't help that, particularly in Sony's case and elsewhere, I always seem to get stuck with poor CS reps. Well, either that or the handful of memorable ones are all just horrific. :lol:
mykevermin
06-27-2007, 11:23 AM
Although I hate the site this comes from more than anything, I just had to post this:
http://www.wii60.com/images/forza2/redraz2.jpg
All it needs is Peter Moore's face.
That's *fantastic*.
I was thinking about how many PS2 systems I went through, and came up with 3 (the first bought on launch).
The first died when I soldered through (!!!) the motherboard trying to install a mod chip.
The second never died, but had some issue where DNAS wouldn't work on it; when I got my FFXI beta kit from Sony, it wouldn't allow me to connect online. As a result, I sent it in to them, and they sent me a refurb.
That refurb is still sitting in my closet for the occasional Guitar Hero session. I've had good experiences with PS2, recognize I'm likely one of the few, and also recognize that I fucked up my own PS2 (the first one) without Sony's help.
OTOH, my 360 died early this year (during a freak rash of shit breaking, like my iPod, HDTV, DSL). Now, MS handled it very well, and the whole process took 2-3 weeks (not as fast as Apple or Sony, but fast).
Just this past week, I noticed that my Wii had the graphical "ripping" effect (or whatever it's called), and it went out in the mail yesterday morning.
Now, to be sure, I'm not a slob, and I'm not clumsy, so outside of the PS2 (and the iPod shuffle that ended up in the laundry), these items aren't breaking from overuse or being used as a football.
I'm really paranoid about my PS3; thus far, they've been lucky enough to be spared the failures the way 360 and Wii have. Nevertheless, I'm worried that, if it dies, I'll get some wonky-ass Emotion Engine-less console back in the mail.
Scrubking
06-27-2007, 11:40 AM
So when is someone going to class action M$? It's about time no?
daroga
06-27-2007, 11:43 AM
So when is someone going to class action M$? It's about time no?Why? They're fixing them for free in warranty. It's not been long enough to try to get them to start fixing things outside of warranty... yet.
Roufuss
06-27-2007, 11:59 AM
Here's what I don't get:
PS2 had failures, yes. So what did Sony do? They made a *very* rock solid system in the PS3. I've yet to hear the massive amounts of stories of it breaking that I have heard on the 360. A testimonial to the sturdyness of it is that people leave it on for hours, if not days, folding.
Would you leave your 360 on overnight to fold? I guarantee anyone in this thread would say no, because you'd wake up to the red rings. So PS2 sucked, PS3, doing awesome, Sony seemed to have learned from their mistakes.
Xbox had failures, most notably that shitty DVD drive that they stealth replaced. Lots of people's original Xbox's died, I know mine sure did, and there may have been other problems. At the time, people were pissed. Flash forward to the 360, and what happens? MS makes an even worse system. I waited a year after launch to get mine, thinking the bugs in the launch unit would be worked out, but nope, nothing has changed.
The funny thing was if Sony's PS3's were breaking like this everyone would be shitting all over them, but because it's Microsoft, they somehow get a pass? I don't give a shit how good the games are, or the online service is, if your hardware is so shitty it keeps breaking on me so I can't even enjoy it, it's all a non factor. Yea, Gears of War was fun, but did I get to finish it? No, because MS sent me a shitty console back to replace my old one. I don't care if they give free shipping and free repairs, for $400, it better fucking work out of the box for quite awhile.
I shudder to think what MS's next system will be like - will it simply just explode for no reason? Can you not leave it on for more than 20 minutes?
I'm just not sure why gamers give Microsoft a pass for making this shitty hardware, twice in a row now. I will probably never go near Microsoft's next system until at least 3 years has gone by - let everyone else beta test it.
dallow
06-27-2007, 12:03 PM
At one point I had my PS3 on for a whole week folding. 27/7.
Forget the damn thing is on sometimes.
daroga
06-27-2007, 12:10 PM
Roufuss: Is anyone giving the 360 a pass? The failure rates (even anecdotal) are totally unacceptable. I mean, it's a fun system but I shouldn't have to worry about it breaking every 15 minutes.
I do commend Sony for apparently making something rock-solid in the PS3. I'll be interested to see how it does for the long-haul, but it looks good at this point.
Roufuss
06-27-2007, 12:17 PM
Roufuss: Is anyone giving the 360 a pass? The failure rates (even anecdotal) are totally unacceptable. I mean, it's a fun system but I shouldn't have to worry about it breaking every 15 minutes.
I do commend Sony for apparently making something rock-solid in the PS3. I'll be interested to see how it does for the long-haul, but it looks good at this point.
From what I see, plenty of people are - whenever reports come in that it's breaking like crazy and it's generally shitty hardware, you always see people saying "Oh man, but it has such awesome games, so it's cool" - that's giving it a pass.
I mean, think if this was Sony's PS3 that had all these failure rates, and gamers everywhere would be eating them alive worse than they are now. But since it's Microsoft, we don't really hear a peep other than the people whose system's DID break - most people's systems that break go through the perpetual cycle of returning. breaking. returning. breaking - I went through two before I said it's not worth it.
Like I said earlier, who cares if a system has the best games ever if the system doesn't even play them? Every time I think to myself "I'd like to get another 360" I almost always see another post by a forum regular whose 360 has red-ringed for no reason.
But people keep buying them, keep getting them repaired, Microsoft has no incentive to ever fix the damn things, since the broken ones are selling just fine.
We need more reports like the one in the OP so Microsoft eventually has to save face and fix the problem. 360 has been out for what, two years this November, and these problems are still occuring? That's ridiculous. But like I said earlier, what's the incentive to fix it? There isn't any, because sales are still strong in the US, game sales are still strong, people are apt to just keep replacing dead systems and buying extended warranties so it's a non issue.
360 is also the first system I've ever heard where you're actively encouraged by everyone to buy an extended warranty - that's really quite shitty.
mykevermin
06-27-2007, 12:20 PM
I do commend Sony for apparently making something rock-solid in the PS3. I'll be interested to see how it does for the long-haul, but it looks good at this point.
Even as someone who enjoys his PS3, I'm currently reluctant to leave it on for hours at a time, much less days. Perhaps the last gen of all consoles (and this one!) lead me to believe that it will inevitably break - that, and the fact that it runs hotter n' a fuckin' fireplace. I'll probably do more folding in the winter. :)
I think it's early to say that the PS3 is a sturdy system - it's only been out for 8 months. The Wii has some problems, but they seem anomalous and very small. MS, on the other hand, almost seems to be the majority, and not the exception.
And, to think, my feckin' LAUNCH NES still works.
Number83
06-27-2007, 12:22 PM
This is the first time that I've heard of a Wii having issues. Now I am paranoid...Can someone tell me what the graphical glitches are? I don't think I have a problem, but I'd like to be informed.
FWIW, I bought a PS2 two ywars after launch and I havent had a single issue...touch wood. I also got a Launch 360 and until April I never had an issue. I have since sent my second unit back to MS. It was a refurb MS sent me to replace my original 360.
botticus
06-27-2007, 12:23 PM
This is the first time that I've heard of a Wii having issues. Now I am paranoid...Can someone tell me what the graphical glitches are? I don't think I have a problem, but I'd like to be informed.
FWIW, I bought a PS2 two ywars after launch and I havent had a single issue...touch wood. I also got a Launch 360 and until April I never had an issue. I have since sent my second unit back to MS. It was a refurb MS sent me to replace my original 360.The Wii problem is with overheating GPUs. I would assume you'd notice it while you were playing if you had the problem.
Roufuss
06-27-2007, 12:25 PM
This is the first time that I've heard of a Wii having issues. Now I am paranoid...Can someone tell me what the graphical glitches are? I don't think I have a problem, but I'd like to be informed.
FWIW, I bought a PS2 two ywars after launch and I havent had a single issue...touch wood. I also got a Launch 360 and until April I never had an issue. I have since sent my second unit back to MS. It was a refurb MS sent me to replace my original 360.
I also greatly have problems with the "refurbs" MS sends out... what the hell is so different about them? It seems they are just 360's with temporary fixes because almost everyone I've heard that has gotten a refurb has had it break.
This would be a non factor if Microsoft was fixing the issues with the systems, sending you your system back with fixes to ensure this won't happen again, and sending you on your way.
Except you're getting someone else's broken system with a temporary fix for your $400 - that is ridiculous. I didn't pay $400 so I could get a dinged up refurb that won't even work after two weeks.
Strell
06-27-2007, 12:25 PM
And, to think, my feckin' LAUNCH NES still works.
Proof that cartridges > CDs.
boyeeeeeeeeeeeeeee
dallow
06-27-2007, 12:27 PM
This is the first time that I've heard of a Wii having issues. Now I am paranoid...Can someone tell me what the graphical glitches are? I don't think I have a problem, but I'd like to be informed.
Look for the thead dedicated to it on the Wii board.
daroga
06-27-2007, 12:29 PM
The Wii problem is with overheating GPUs. I would assume you'd notice it while you were playing if you had the problem.It's actually not overheating, it's a bad batch of GPUs. You notice it when you start getting black and white speckled squares across the screen. You'd know it if you had a problem.
And I supposed some people give Microsoft a pass, but those people need to hit over the head with a frying pan. Just like people that say that the PS2 was a well-built system. Strell, get some cooking implements ready. You's goin' ta-gao cwazy!
ryanbph
06-27-2007, 12:35 PM
Uh, no. At least many people still have their launch PS2 lasting and many of its failures were minor (such as not reading CD based games, because the laser became mis-aligned). However, many PS2 failures didn't occur for at least 2-3 years, meaning most got their enjoyment out of it. Also, at least Sony worked hard on improving the PS2 (there are so many models of the PS2, it's crazy where the newer models had next to no failures). The 360's maximum life expectancy is 360 days and MS barely seems to be making any improves, just sitting on their ass letting failures go on and taking money out of peoples pockets. Most people who had their PS2 die had another console die on them before. There are many whose 360 was the first console to die on them.
I call bullshit...I purchased 3 seperate ps2, and each one of them were shipped in for repairs, one of them went in twice and I had never had a console die on me before the ps2.
strummerbs
06-27-2007, 12:38 PM
I do think people give the 360 a bit of a pass, which is strange, especially in this day and age, where the internet causes EVERYTHING to get blown out of proportion. I won't buy a 360 yet, because I see the issues with the hardware. I'm waiting for the new chips, and even then, I'll be waiting it out to see what happens. I do commend Sony though. The PS3 is obviously the most complicated system of this generation, and they seem to have built a tank. For a system with so much new stuff going on, and for the amount its costing them to make the things, the lack of serious problems with the system indicates a high degree of respect for the consumer on the hardware end.
seanr1221
06-27-2007, 12:39 PM
Proof that cartridges > CDs.
boyeeeeeeeeeeeeeee
*break dances*
So yea, does anyone else cringe when they're 360 makes that loud whirring sound? I mean the one where your drive is all quiet and then all of a sudden...*WHHHIIIIIIRRRRRRRRRRR!!*
This is the sad part...with my 360 I bought a 40.00 Gamestop warranty. I used it a week before it was up (keeping my HDD) and slapped on another 40.00.
What will I have to do this november? Get a 3rd system and slap on ANOTHER 40.00. Now I'm up to 120.00 in warranties. Why? I don't want a refurb from MS, and I know the 360 will die any moment.
My original xbox pretty much died (would only read like, 25 games) so I'm super paranoid.
My wii is ok, and the PS3 runs like a tank.
DJSteel
06-27-2007, 12:44 PM
i agree daroga...spending as much money as you need to on these consoles..to have problems like this is ridiculous
Number83
06-27-2007, 12:46 PM
Except you're getting someone else's broken system with a temporary fix for your $400 - that is ridiculous. I didn't pay $400 so I could get a dinged up refurb that won't even work after two weeks.
That is exactly why i begged and pleaded with them to fix mine and send it back, to which I was assured that they would. I knew where my 360 had been. So to my surprise I got mine back in short order that was refurb. When I called to question they said that in order to reduce my wait time, they sent out a refurb. I told them I wouldn't have minded the extra wait and that don't they think they should have asked me if I wanted 'someone elses problem'...to which they responded, that wasn't my descision to make whether they fix mine or send me a refurb.
MadFlava
06-27-2007, 01:13 PM
Wow, the 360 is becoming the PS2 of this generation. Why can't we just get systems that work and last?
I have to say so far the 360 is getting off easier than the PS2 did. The negative press and class action lawsuits were well underway only a year after the PS2 came out. I'm interested to see if the 360 problems will get better. I've been holding off on getting one until they sort these issues out.
hankmecrankme
06-27-2007, 02:03 PM
I've been through 3 Playstations. The first one, which I bought at launch, worked fine for a year, then I had to turn it upside down so it could read games. Then, it quit reading completely, so I bought a new one. That one worked fine until I bought Tekken 3, and Best Buy gave out a free 3rd party controller with it. I went home, played Tekken 3 for 2 hours, and then decided to try out my new controller. It blew out the controller ports. Only that controller would work; no memory cards or other controllers. I said fuck this and I took it to Best Buy and complained. The dude tried it out and said that it "widened the ports", and he couldn't do anything for me. So I took it to Funcoland and sold it to buy a new one. That one is still working.
I bought a PS2 the same day Final Fantasy X was released. It worked fine for 3 years, then it gave me a DRE. I took it apart and adjusted the laser lens angle, and it works fine. Last May, I put HD Loader on it, and now I play all my games on it off the HDD. That should give the disc drive some rest and hopefully keep this bastard alive.
My PS3 is like a tank, like everyone else's. No problems yet.
My Xbox, which is 3 years old, needs a new DVD drive. It can barely read some games, mainly because they stream data, and it can't keep up.
I'm on my 3rd 360. It took 9 months to kill a 360 on my previous 2.
Launch day Dreamcast still runnin' strong.
The Mana Knight
06-27-2007, 02:34 PM
Calm down and stop attacking everyone who says anything at all remotely negative about Sony. Unless you work for them, this type of vitriol is unnecessary and more than a little unnerving.Since you live in my hometown, maybe I should punch you out. ;)
I own tons of Sony products, like I said, and they NEVER gave me issues. If you want me to list every single Sony product I have and explain how all work so great, I will. That's why I support them. Same with Panasonic, Canon, Nintendo (except the NES), many Japanese cars, etc. I had a crapload of problems with HP Products, Ford Automobiles, etc., so I refuse to buy any of those products. I have not done it to MS products, but the next time my 360 dies (and MS makes me may), then I'm DONE with them, even if they get every single JRPG, DDR, etc. exclusive. A working and reliable product is VERY important to me.
Here's what I don't get:
PS2 had failures, yes. So what did Sony do? They made a *very* rock solid system in the PS3. I've yet to hear the massive amounts of stories of it breaking that I have heard on the 360. A testimonial to the sturdyness of it is that people leave it on for hours, if not days, folding.
Would you leave your 360 on overnight to fold? I guarantee anyone in this thread would say no, because you'd wake up to the red rings. So PS2 sucked, PS3, doing awesome, Sony seemed to have learned from their mistakes.
Xbox had failures, most notably that shitty DVD drive that they stealth replaced. Lots of people's original Xbox's died, I know mine sure did, and there may have been other problems. At the time, people were pissed. Flash forward to the 360, and what happens? MS makes an even worse system. I waited a year after launch to get mine, thinking the bugs in the launch unit would be worked out, but nope, nothing has changed.
The funny thing was if Sony's PS3's were breaking like this everyone would be shitting all over them, but because it's Microsoft, they somehow get a pass? I don't give a shit how good the games are, or the online service is, if your hardware is so shitty it keeps breaking on me so I can't even enjoy it, it's all a non factor. Yea, Gears of War was fun, but did I get to finish it? No, because MS sent me a shitty console back to replace my old one. I don't care if they give free shipping and free repairs, for $400, it better fucking work out of the box for quite awhile.
I shudder to think what MS's next system will be like - will it simply just explode for no reason? Can you not leave it on for more than 20 minutes?
I'm just not sure why gamers give Microsoft a pass for making this shitty hardware, twice in a row now. I will probably never go near Microsoft's next system until at least 3 years has gone by - let everyone else beta test it.QFT.
If anyone looks back at my old posts in forums, around late 2002, I was a HUGE Xbox fan who absolutely loved the console. However, once the problems continued and had to send my 2nd back (It broke after 35 days), I just said fuck it and supported my PS2 more instead (and just used my 360 for must have exclusives). Well, my Xbox didn't completely die like my 360, it kept giving me dirty disc errors on BRAND NEW games. I remember having to test out EVERY copy of JSRF at Blockbuster, since none worked on my Xbox.
I also greatly have problems with the "refurbs" MS sends out... what the hell is so different about them? It seems they are just 360's with temporary fixes because almost everyone I've heard that has gotten a refurb has had it break.
This would be a non factor if Microsoft was fixing the issues with the systems, sending you your system back with fixes to ensure this won't happen again, and sending you on your way.
Except you're getting someone else's broken system with a temporary fix for your $400 - that is ridiculous. I didn't pay $400 so I could get a dinged up refurb that won't even work after two weeks.Also, you might be getting a system back a kid own, who might have spilled Kool Aid on it. I have some friends, who bought a BRAND new 360 with a manufacturing date of Nov. 2006. They get a replaced 360 with a manufacturing date of Oct. 2005, which had a louder drive and such.
Roufuss
06-27-2007, 02:38 PM
Also, you might be getting a system back a kid own, who might have spilled Kool Aid on it. I have some friends, who bought a BRAND new 360 with a manufacturing date of Nov. 2006. They get a replaced 360 with a manufacturing date of Oct. 2005, which had a louder drive and such.
I got back a system with an earlier date too that small ring like circles burned into the top of it. Really had to describe.
It was also dirty as hell too.
seanr1221
06-27-2007, 02:41 PM
A good example too is...I was playing the Darkness on my PS3, and my mom came down here to check something on her computer. Well, there are just some games I refuse to play with my mom in the room out of respect, so I've had my ps3 sitting here on pause while I play the 360. Can't say I'd ever trust doing the reverse.
The Mana Knight
06-27-2007, 02:47 PM
I got back a system with an earlier date too that small ring like circles burned into the top of it. Really had to describe.
It was also dirty as hell too.I was lucky to get back a console with a newer manufacturing date (by 5 months). So far, it has lasted longer than my original, but it has frozen a few times, and a few times, it took a while for it to start up (like the green lights didn't turn on for over a minute).
A good example too is...I was playing the Darkness on my PS3, and my mom came down here to check something on her computer. Well, there are just some games I refuse to play with my mom in the room out of respect, so I've had my ps3 sitting here on pause while I play the 360. Can't say I'd ever trust doing the reverse.Lol, at GAF, I heard a story about a PS3 that killed a 360. One person left his PS3 in standy (PS3 and 360 are in a closed cabinet). His kids were planning and one of them accidentally pressed the PS button on the PS3 controller. The PS3 got very hot and the fan started to get loud. Once the guy found out about that, he opened the cabinet and turned his PS3 off to cool. He tried his 360, and he got the red ring. He tried his PS3, and it still worked.
suko_32
06-27-2007, 03:00 PM
While this is irrelevant and I don't really like supporting The Mana Knight, my Japanese Launch PS2 still works. Well actually yesterday I found out it has problems reading dual layer games (aka God of War) :-( But for it to survive this long, I'm happy.
whoknows
06-27-2007, 03:07 PM
Terrible.
Of course something like this happens when I'm seriously looking to get a 360 :lol:
Another CAG pointed me to a certain Ebay seller that was selling them for a good deal so I was planning to get one when I get paid July 2nd...but not anymore. I don't want to have to replace a console ever. I don't want to have the 360 die when it's warranty is over, I want it at the very least to last until the next Xbox comes out, so if it dies I can just buy the new Xbox instead of replacing the 360.
Oh well, at least I'm happy with my PS3. It costs $200 more, sure. But the fact that I won't have to worry about it breaking just because I'm using it the way it is meant to be used makes it worth it. If more interesting Wii games come out I might just skip the 360 this gen and go for a Wii since those don't seem to be breaking very much.
The Mana Knight
06-27-2007, 03:18 PM
While this is irrelevant and I don't really like supporting The Mana Knight, my Japanese Launch PS2 still works. Well actually yesterday I found out it has problems reading dual layer games (aka God of War) :-( But for it to survive this long, I'm happy.I had that same problem once with my PS2 (trying to play Xenosaga). All I did was the old NES blow into the console (this happened back in 2005), and never had a problem since then with dual layered games (My Xenosaga, GT4, Rogue Galaxy, Wild Arms ACF, etc. work fine).
The Mana Knight
06-27-2007, 03:27 PM
http://www.micromartltd.co.uk/
XBOX 360 - Micromart has now withdrawn from offering a Repair Service for the dreaded 3 Red Lights fault.
This problem is endemic on the XBox 360 console and the volume has made this repair non-viable.
Other repairs to the XBox 360 are still being supported.
A repair company who seemed to do good business is stopping Xbox 360 repairs?? This doesn't sound good. :(
http://i15.tinypic.com/4lt3fpu.gif
Scrubking
06-27-2007, 03:43 PM
Things break.
JJCobb
06-27-2007, 04:00 PM
Please file this thread under FUD!!!
DJSteel
06-27-2007, 04:09 PM
Things break.
which is okay...but under a year after purchase after moderate usage...not acceptable...
Snake2715
06-27-2007, 04:25 PM
I'm still waiting for Shinji Mikami (RE/RE4 director) to come out and bash the 360's hardware like he did to the PS2. He also said he'd cut his head off if RE4 went to the PS2.
To defend this he did not help with the porting of RE4 to PS2 he left the company.
sqyxzylyx
06-27-2007, 04:32 PM
Haha. The crappy machine that Microsoft makes is the reason I stayed away from it. Xbox 360 = crappy.
The Mana Knight
06-27-2007, 05:14 PM
Haha. The crappy machine that Microsoft makes is the reason I stayed away from it. Xbox 360 = crappy.The list at GAF (http://www.neogaf.com/forum/showthread.php?p=6858727#post6858727) is insane.
dallow
06-27-2007, 05:36 PM
http://i15.tinypic.com/4lt3fpu.gif
ArthurDigbySellers
06-27-2007, 05:42 PM
I also have a launch PS2 still running strong but that doesn't mean anything. Luck of the draw.
I am really wanting to get a 360 but there is no way I am buying one until the die shrink at the earliest. All of the reports of failing 360s since the launch have me hesistant about pulling the trigger.
jer7583
06-27-2007, 07:05 PM
Were none of you around the internets back in 2001-2003? That shit was everywhere with PS2s breaking, and they made you pay back then. I've had a PS2, Xbox, and 360 all die on me, so I'm pretty pessimistic about all of them. And no, I don't treat my stuff badly, it sits on a shelf like anything else does, I'm not a smoker, and I don't take it many places. (except the xbox, that went to a few halo parties, inside a case)
I do hope Microsoft does something soon about this, though. It really shouldn't deter anyone from buying a 360, anyway. If there's games you want, don't let anecdotal evidence and fanboy fearmongering affect you. Get a Best Buy replacement program, and they'll give you a new one. It's still cheaper than a PS3..
Another route to go if you're cheap and patient is buy one of the many red ring units off ebay for cheap and pay Microsoft the few bucks they charge to repair it out of warranty.
And to TMK: You seriously need to remove those fanboy goggles and take the Sony PR probe outta you know where. You seriously make me think you're a viral marketer, no joke. If you're not, that's a sad statement about your bias. If you're not getting paid to cheerlead like you do, it's a big waste of your time, and you should be.
The Mana Knight
06-27-2007, 08:16 PM
And to TMK: You seriously need to remove those fanboy goggles and take the Sony PR probe outta you know where. You seriously make me think you're a viral marketer, no joke. If you're not, that's a sad statement about your bias. If you're not getting paid to cheerlead like you do, it's a big waste of your time, and you should be.Not as bad as sleeping with Bill Gates and Peter Moore every night. :lol:
Again, you keep bringing up PS2, and I remember its failures were no where near as bad. Maybe those rose colored Xbox 360 glasses you wear are too thick. :lol: I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.
http://i8.tinypic.com/6crq0ph.gif
DJSteel
06-27-2007, 08:19 PM
console were a lot cheaper back then...not 400 bucks.. and there are people paying for repairs on their 360's.. and what about the people who bought their systems off the net like me.. I bought mine when overstock had them on sale.. they don't offer a replacement plan.. they'll keep replacing your system because you are still spending money on the console.. i.e. the marketplace and Live...it is stupid to keep coming back after numerous replacements like I see...my advice is if you want a next gen machine...wait...the games will always be there...but hopefully the price(Ps3) nor the hardware failures(360) won't be...
jer7583
06-27-2007, 11:30 PM
Not as bad as sleeping with Bill Gates and Peter Moore every night. :lol:
Again, you keep bringing up PS2, and I remember its failures were no where near as bad. Maybe those rose colored Xbox 360 glasses you wear are too thick. :lol: I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.
http://i8.tinypic.com/6crq0ph.gif
If you really had looked at my gamercard, you'd see I haven't been online since May. By the way, I own a 360 and two games, Oblivion and EDF. I own over 40 PS2 and PSP games. Might want to pay attention to what platform my signature is on, too. I'm going to stop giving children attention, now.
daroga
06-27-2007, 11:37 PM
Not as bad as sleeping with Bill Gates and Peter Moore every night. :lol:
Again, you keep bringing up PS2, and I remember its failures were no where near as bad. Maybe those rose colored Xbox 360 glasses you wear are too thick. :lol: I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.Wow, resorting to cheap, uncalled for, and not even well-thought-out insults. Is that the depths you've sunk to? That's sad. :(
gokou36
06-28-2007, 02:26 AM
I've never had a PS2 problem, sometimes my cousin or nephew would leave the damn game on for a day or 2 and it still worked perfectly.
Just recently I got the freakin DRE, one of my nephew told me another nephew yanked the cord and the console dropped off from a foot high.
Still, the 360 has had more problems than the PS2. Power brick overheating? System making circle marks on the games? Red ring of death? Lets face it, the 360 is the worse console manufactured in history and the extended warranty is not the solution. You will be paying out of your pocket after you use up your warranty and the 90days that are after that.
pete5883
06-28-2007, 10:50 AM
No, you just don't know how to properly take care of consoles.
Yeah a lot of people said this... on GameFAQs, before the whole class action lawsuit kind of legitimized the fact that the DRE's weren't the fault of the customer. Do you really think Sony would change their stance and repair for free, if it was the customers fault? Seriously? Seriously?
What exactly do you think I did to it?
Puffa469
06-28-2007, 12:12 PM
PS1 and PS2 had huge problems in their time, theres no denying that fact.
I remember having to stand my ps1 on its side, or even upside down to get it to work. I eventually bought a second console, which still works perfectly to this day.
My original fatty ps2 died its DRE death, and I had to get a second one of those too. I got a slim and its been running strong ever since.
I have several friends that went thru the same exact scenario. In fact, I only have one friend that still had a fat ps2, and even that one got repaired, at his expense.
I had to replace the dvd drive in my xbox, no problems since I did that tho.
The only Nintendo system Ive ever had die on me was my DSlite which Nintendo immediately replaced at their expense.
Now Ive only been a 360 owner for about a month, but so far this machine scares the shit out of me! It is without a doubt the LOUDEST console I have ever owned. I have to turn my games up extra loud to drown out the sound of the damn fans.
Ive had modded PC's with several fans in them that were less noisy than my 360. And sometimes the drive sounds like its shredding the disc inside it. It seriously sounds like a woodchipper.
It stutters thru cutscense in Gears of War like a launch day PS1. It seems to me like its on the verge of breaking down any second, and if it does, I wont be surprised.
I love my 360 so far, the games, and Live, and the community aspects are great, but I have NO confidence in its build design.
I dunno if the 360's woes are worse than the PS2's were. But BOTH of those consoles had/have MAJOR issues. And if you dont see that your either lucky, or blind, or both.
blandstalker
06-28-2007, 01:10 PM
I also have a launch PS2 still running strong but that doesn't mean anything. Luck of the draw.
I am really wanting to get a 360 but there is no way I am buying one until the die shrink at the earliest. All of the reports of failing 360s since the launch have me hesistant about pulling the trigger.
I could say the same. I have a launch PS2 which has always worked well -- the only DREs were on scratched-to-hell DVD rentals. But that was just luck. A relative of mine wasn't so fortunate.
I replaced the DVD drive on my XBOX, only to have what I thought was the power switch assembly die but it turns out to be the motherboard. Or something. It's toast either way. My only decision now is to keep it for parts or sell it for parts.
It would make the most sense to get a 360, but I won't, and certainly not to spend a lot of time playing XBOX games. I'm waiting at least until the first hardware revision, and some time after that to see if things improve. Until then, I got another XBOX.
Apossum
06-28-2007, 01:17 PM
I had to buy many, many used PS2s from EBgames before I got one that would read blue discs. I forget how many...somewhere between 6 to 10. eventually they just gave me a new system. that's mostly the fault of EB, but it was an insane shopping experience, especially since I was trying to get back in to gaming at the time. :)
that said, my 360 is showing signs of giving up.
w/e, neither company is at the top of the shit pile here. they both screwed up. MS used parts that were too cheap, just like Sony did last gen (and this gen they used parts that are too expensive, yet the system is very solid...go figure.)
Punk_Raven
06-29-2007, 02:58 AM
No one gives the 360 a pass. No one. I will play the games, I will use Xbox Live. But if you were to ask me if the 360 had good hardware, i would tell you like it is. It doesn't. Nobody gives it a pass. Will my 360 get the three red lights? Most likely, yes. And I'm willing to eventually buy a warranty and take the consequences for the time being. It's the console that I want and I didn't go into it like a blindfolded idiot not knowing of the consequences. I don't care if you give me that " it's people like you who...." bullshit. Now, will I take this for long? No. If the quality of the 360 hardware is like this after 2 more years then I will drop it completely.
I'd like to say that most of the " I've had my PS2 since launch" comments are pretty irrelevant. Seeing as the 360 launched around a year and a half ago, I think we should wait and see if the 360s last. Though I'm pretty sure that they won't.
I want Microsoft to get into a class action lawsuit. I heard on the hotspot that there's one opening up somewhere. I think that everyone could benefit from that. They need to do a complete redisign and fix the shit. " Things break" just doens't work. The thing I hate more about the comment is that I find it rude and i think that " we are not in the position right now to fix the problems, or make a complete redisign, so for the time being you can use the 1 year warranty or purchase a new warranty " would've been better. beucase that's pretty much ow I see it. I don't that the MS will sit back for like a 5-6 year console span and let the xbox 360 go on with the problems that it still has.
Tsukento
06-29-2007, 03:31 AM
I'm rather surprised no one mentioned a thing about the Japanese PSP's release when The Mana Knight was stroking Sony's cock in this thread and saying Sony always builds solid hardware.
Did we suddenly forget the glaring amount of PSPs that FIRED OUT UMDs? Or the faulty Square buttons? How about the insane amount of dead pixels? Remember that? Remember when they said they weren't going to fix those until more and more reports came about that they were problems and how Sony wasn't going to fix any dead pixel systems that didn't have at least 40% of the screen fucked?
Yeah. REAL quality hardware there.
daroga
06-29-2007, 08:26 AM
I'm rather surprised no one mentioned a thing about the Japanese PSP's release when The Mana Knight was stroking Sony's cock in this thread and saying Sony always builds solid hardware.
Did we suddenly forget the glaring amount of PSPs that FIRED OUT UMDs? Or the faulty Square buttons? How about the insane amount of dead pixels? Remember that? Remember when they said they weren't going to fix those until more and more reports came about that they were problems and how Sony wasn't going to fix any dead pixel systems that didn't have at least 40% of the screen fucked?
Yeah. REAL quality hardware there.Having just gotten a perfect PSP system, I had forgotten how terrible not only the inital build quality was on those things, but how much of a jackass Sony was in trying to get them fixed.
In their defence, though, anecdotaly speaking, it seems that the quality has greatly improved since then. Ironically, of all the LCD screen I own (which is many!) the only one with a dead/stuck pixel anywhere on it is my Japan-launch DS Lite. Has one small red pixel at the very bottom of the touch screen and it has had it since day 1.
The Mana Knight
06-29-2007, 10:09 AM
Having just gotten a perfect PSP system, I had forgotten how terrible not only the inital build quality was on those things, but how much of a jackass Sony was in trying to get them fixed.Sony wasn't a jackass. Most I knew got theirs replaced without issues (ones with dead pixels). Other problems on PSP are very rare, since Sony does build perfect hardware oh course. ;) :p
daroga
06-29-2007, 10:27 AM
Sony wasn't a jackass. Most I knew got theirs replaced without issues (ones with dead pixels). Other problems on PSP are very rare, since Sony does build perfect hardware oh course. ;) :pI seem to recall some unacceptable number of dead pixels as being required beore they'd fix it. 10? 20? Can't remember for sure. How poor that response was was made even more clear with the inital DS Lite production had a few Dead Pixel problems and Nintendo would swap it out for even 1 bad pixel.
jer7583
06-29-2007, 10:36 AM
I seem to recall some unacceptable number of dead pixels as being required beore they'd fix it. 10? 20? Can't remember for sure. How poor that response was was made even more clear with the inital DS Lite production had a few Dead Pixel problems and Nintendo would swap it out for even 1 bad pixel.
It's not worth responding. You know how sometimes, when children are convinced of something pointless, you just say "okay" instead of arguing? Or when the guy at gamestop tries to tell you that if you don't pre-order halo 3, you won't get it? Sometimes it's better to let people think they have their little victory.
In other news, Evan Almighty was pretty great. Anybody see that?
dallow
06-29-2007, 10:41 AM
LCD dead pixels are natural.
And if it's not more than 3 or 4, I don't have a problem.
My PSP and DS (both launch) each have one.
I'd actually feel dumb about trading those in for brand new ones.
Waste of hardware that works fine.
This article intrigues me, the UK has sold around 1.3 million 360 consoles to date with a constant rate of about 9-13k a week. So at the rate of 1.5k a day/ the failure rate would be in the 90+ percentile range.
The 360 is made of crap hardware but for anyone to not laugh at this claim is :dunce: .
gokou36
06-30-2007, 12:57 PM
This article intrigues me, the UK has sold around 1.3 million 360 consoles to date with a constant rate of about 9-13k a week. So at the rate of 1.5k a day/ the failure rate would be in the 90+ percentile range.
The 360 is made of crap hardware but for anyone to not laugh at this claim is :dunce: .
Care to enlighten us on why it wouldn't be in the 90% when the structure is practically the same? They are all due to fail, even the Elite has red ringed.
Edit : Also, some places won't let you exchange LCDs because of dead pixels unless its over a certain amount.
Dr Mario Kart
06-30-2007, 01:05 PM
Certainly 90% would be too high. The list at neogaf would be much higher. The point is that the repair centers are receiving surpluses from OTHER countries.
rodeojones903
06-30-2007, 01:17 PM
Well my launch 360 just bit the dust. I guess I was lucky it lasted as long as it did.
Punk_Raven
06-30-2007, 01:58 PM
I think that because of a design flaw, they are all set to die.
The Mana Knight
06-30-2007, 06:15 PM
Not sure if you heard, someone started a thread on a forum about their 360 breaking due to playing Forza 2. Here's the story:
In a thread over at Forzamotorsport.net, there are now over 900 replies regarding 360s crashing due to Forza Motorsport 2. The pages go on and on with frustrated gamers and their stories. Many of the replies state that Forza 2 is the only game that causes the Xbox 360 to crash. It seems like this is a widespread problem.
From Forzamotorsport.net Forums:
"Add me to the list. Mine freezes up about once per hour also, although its been getting worse. Console is well ventilated and in horizontal position. I've had the freezing problem and the "To play this disc please insert into an XBOX 360 console" problem. It occurs at the start up screen, in the menus, in the races..every part of the game. Like most people on here, Forza is the only game that I've had this problem with. When it freezes up I get a clicking sound from the console like a CD player skipping. Its frustrating cause I'm really addicted to the game....when it works."
"If we have problems, they should be fixed. Free. Because it's this game that is causing it, regardless if it's the 360's fault in hardware, THIS game is causing the hardware to fail and freeze and of couse I'm mad because I had to buy a new 360 because my old one BRICKED while playing Forza (no prior problems) and now my new one bricked too (playing FORZA) and I have to send it in for repairs. Within one week of buying it, my brand new out of the box 360 got 3 red lights. Because of FORZA."
http://gamerush.zoomshare.com/files/my_images/GameRush_Entertainment_Mass_Xbox_360_crashing_Forz a_2_forum_gets_over_900_replies_News.htm
But them, MS closes the thread I hear
n what appears to be an effort to conceal the over 900 replies gamers provided on the official Forzamotorsport.net forums about Forza Motorsport 2 crashing on the Xbox 360, Microsoft has deleted the long thread, now stating that it’s “exclusive content for registered forum users” only. However, the thread was removed entirely, even to registered members.
This comes after the thread was revealed and reported on yesterday, gaining plenty of attention. In the thread, hundreds of gamers posted their stories on what happened to the 360 when playing Forza 2, and expressed frustration, anger, and disappointment.
Gamers on the forum are not going down quietly. In another thread entitled “Was the massive thread about xbox freezing deleted?,” one user writes, “omg? You see, they don't *** care about us. All they want is money. I demand an explanation! What a bunch of pricks. Screw this, i'm phoning MS.”
In yet another thread, a user says, “I've decided to make a thread to try to get an actual count of people who've had their Xbox 360 die since their Forza purchase...” Within minutes, more gamers have begun posting away with their problems.
http://gamerush.zoomshare.com/files/my_images/GameRush_Entertainment_Microsoft_deletes_mass_Xbox _360_crashing_claims_from_Forza_2_forums_News.htm
I'm a little speechless, but I doubt its the game breaking people's consoles. I'm betting that when a big game comes out, people play their 360 more, which is why the same also happened when Gears of War and Dead Rising came out. I expect the failure rates to get worse once Halo 3 comes out.
The Mana Knight
06-30-2007, 06:19 PM
I seem to recall some unacceptable number of dead pixels as being required beore they'd fix it. 10? 20? Can't remember for sure. How poor that response was was made even more clear with the inital DS Lite production had a few Dead Pixel problems and Nintendo would swap it out for even 1 bad pixel.Nintendo had dead pixels on the DS too. Dead pixels are common in industry regardless. You just exchange the LCD and get another, that's all. :)
depascal22
06-30-2007, 06:23 PM
Wait a minute. This is reported because of some guy that picked up the phone at the repair center? How do we know it wasn't a janitor that thinks he saw a bunch of consoles coming in? Or some low level guy that wanted to play a prank. Call Gamestop, do they ever give you 100% factual information? Why should we expect that this is 100% true. I need pictures of a UPS truck backing up and boxes upon boxes of broken 360s falling out.
The Mana Knight
07-02-2007, 06:19 PM
Nearly one in every three Xbox 360 consoles fail, according to retailer reports
By several metrics, the Xbox 360 is the most successful console so far of this generation. Despite the startling pace of the Wii, the Xbox 360 still has the most consoles sold worldwide and the longest list of games and exclusives. For a gamer looking for online-enabled high-definition gaming today, the Xbox 360 appears to satisfy those needs.
One often overlooked factor when considering a console purchase is reliability, an area that is becoming apparent where the Xbox 360 falls short. Anecdotal evidence is heavily pointing to Microsoft’s latest console as being significantly more prone to failure than what consumers are accustomed to.
Microsoft has said before that its Xbox 360 failure rate falls within three to five percent, what it believes to be well within industry standards. Internet reports from Xbox 360 owners, however, suggest that the failure rate is much higher than that.
In an effort to gain a more accurate picture of Xbox 360 failure rate, DailyTech decided to poll retail outlets that sell the Xbox 360 and with it the option to purchase an in-store extended warranty. Out of all Xbox 360 extended warranties sold, we wanted to know how many were claimed by consumers with defective consoles, thus giving us a more accurate failures percentage.
After contacting several retailers from various regions in North America, the responses were unanimous: the Xbox 360 is the least reliable gaming console in recent history. Current EB Games or GameStop employees who offered information did so under strict anonymity, as it is against company policy to reveal such information to the public. Furthermore, our sources confirmed that EB Games revised its Canadian warranty policies during early 2007 for consoles solely due to the failure rate of the Xbox 360.
EB Games held conference calls for its Canadian stores informing them of the new policy changes and revealing alarming failure rates of the Xbox 360. “The real numbers were between 30 to 33 percent,” said former EB Games employee Matthieu G., adding that failure rate was even greater for launch consoles. “We had 35 Xbox 360s at launch I know more than half of them broke within the first six months (red lights or making circles under the game discs). Two of them were dead on arrival.”
Interestingly, Microsoft has acknowledged that the initial batch of Xbox 360 consoles made during the launch window suffer from below average reliability. In response to an overwhelming defect rate of launch consoles, Microsoft agreed to repair all machines manufactured in 2005 free of charge, and issue a refund for those who already paid for repairs of launch units up until January 1, 2006.
The three flashing red lights – commonly referred to in gaming communities as the “Red Ring of Death” – is a sign of an Xbox 360 hardware failure. The sign is apparently common enough that Microsoft has added an option to its 1-800-4MY-XBOX support line that names “three flashing red lights” specifically.
As a result of the high failure rate of the Xbox 360, EB Games corporate nearly doubled the prices of its one-year, over-the-counter warranty. While the previous warranty would give a customer a brand new console in exchange for the broken one, the new policy now states that the customer will receive a refurbished console instead. The move was made because it was becoming too costly for the retailer to give the customer a brand-new machine, which still carries a store cost close to the MSRP. The price increase and policy change wasn’t exclusive to only the Xbox 360, however, as it also applies to all other Sony and Nintendo consoles sold.
The failure rate nearing a third of all Xbox 360 consoles was found at other retailers too. A Best Buy customer service department manager, who wished to remain unnamed, said that failure rates for the console were “between a quarter to a third” of all units sold.
“We see a ton of [Xbox 360s] come back all the time. We strongly push our customers to buy our service plans no matter what they buy, but it is especially important for them with the Xbox 360,” said the manager. “It’s a lucky thing for us that Microsoft extended the factory warranty to one year, because we were having a hell of a time dealing with the launch units. Now we don’t have to deal with those broken [Xbox 360s] until their second year, for those who have purchased the two year plans.”
In late 2006, Microsoft boosted the warranty of all Xbox 360 consoles to one year, up from 90-days previously. For gamers who are out of warranty, however, a replacement or repair will cost Xbox 360 customers $140.
When compared against other systems, the Xbox 360 is failing at higher rates than its current competitors and predecessors. Former EB Games worker Matthieu G. said that the failure rates for all other consoles were not high enough for the retailer to consider revising its policies, and guesses that that most other console systems have a failure rate of less than one percent, including the PlayStation 3. Another EB Games manager, when asked if the store warranty was worth it, conceded that in the hundreds of Wii units sold at that location thus far, zero have come back as defective.
Despite the overwhelming evidence that the Xbox 360 is a relatively unreliable games machine, Microsoft officials refuse to comment on its failure rate. Peter Moore, VP of Microsoft’s entertainment division, said to the Mercury News, “I can’t comment on failure rates, because it’s just not something – it’s a moving target. What this consumer should worry about is the way that we’ve treated him. Y’know, things break, and if we’ve treated him well and fixed his problem, that’s something that we’re focused on right now. I’m not going to comment on individual failure rates because I’m shipping in 36 countries and it’s a complex business.”
Similar questions regarding the Xbox 360 hardware met with the man responsible for the design of the console, Todd Holmdahl. He too sidestepped the issue with the Mercury News, saying, “I would say we don’t have a high defect rate. The vast majority of people are really excited about their product, and that we are targeting profitability for next year.”
Asked differently about whether or not the Xbox 360 falls into the ‘normal’ three to five percent return rate, Holmdahl said, “We don’t disclose the actual number,” and “We don’t comment on that.”
No piece of technology, no matter how well designed, should be expected to completely free of failure. The key metric is whether or not a product falls within industry standards of acceptable failure rates – and from findings based off retailer-supported warranty returns, the actual rate of failures could be six to ten times greater than what Microsoft is letting on.
Regardless of what the actual failure rate is, there is consumer perception that the Xbox 360 is a less reliable machine than its competitors. That fact alone should encourage Microsoft to do more than just avoid all comments on failures and only preach on the wonderful experience of its consumer base.
http://www.dailytech.com/article.aspx?newsid=7892
Not sure if that was posted, but came across it.
dallow
07-02-2007, 06:41 PM
Well my launch 360 just bit the dust. I guess I was lucky it lasted as long as it did. Another one bites the dust, dropping like flies...
jer7583
07-02-2007, 06:47 PM
It's a real shame that the system with something to play on it breaks, while the system nobody wants to play, doesn't.
The Mana Knight
07-02-2007, 07:25 PM
It's a real shame that the system with something to play on it breaks, while the system nobody wants to play, doesn't.I like to play on that other system and I know plenty who feel the same way too. ;)
linkpwns
07-02-2007, 09:13 PM
Day-mn!
That is a hella lot. I'm not even gonna move my 360 now.
The Mana Knight
07-08-2007, 11:05 AM
Asian Xbox 360 manufacturers are blaming poor console design cheap components and a lack of testing coupled with a manic obsession by Microsoft to beat Sony as the reason for the Xbox 360 "Red Ring Of Death" probems.
Two years ago In a desperate quest for supremacy in the gaming console market and in an effort to beat Sony and then later Nintendo with their Wii console, Microsoft committed themselves to getting the Xbox 360 to market some 12 months ahead of the new Sony PS3. They also stripped costs out of the unit in an effort to undercut Sony.
Now they are paying the cost of their failed marketing exercise after the world's largest Software Company announced on Friday that they will take an A$1.3 billion to $1.4 billion charge to extend warranty coverage on repairs and replacements. The company said a months-long investigation into an "unacceptable number of repairs" to Xbox 360 consoles has helped it identify several flaws that caused the system to crash—indicated by three flashing red lights on the front dubbed the "Red Ring of Death" by gamers.
Smarthouse suspected 7 months ago that there was a problem with the Xbox 360 after we got a high level of emails from readers complaining of problems. We wrote a story that appeared online. This in turn triggered a lot more readers to write to us about their problems not only with the Xbox 360 but in dealing with Microsoft.
In Australia Microsoft refused to return calls on the issue and their PR Company even went as far as saying that there was no problem and that SmartHouse was exaggerating. So we decided to contact retailers selling the Xbox 360. They reported massive problems with the console with several claiming that the return rate was over 30%
As an example the Sony PS2 had a return rate of between 1 & 2% The PS 3 which has only been in the market for 6 months is less than 1%.
Robbie Bach, president of Microsoft's entertainment and devices division, declined in an interview to say what specifically caused the failures or how high the failure rate has been, but Asian manufacturers of the Xbox 360 who have been pressured by Microsoft to lower costs by as much as 15% say that the problem is caused by poor Microsoft design and the Company buying low cost components in an effort to beat Sony.
Recently Microsoft adopted various strategies to be more cost competitive with its Xbox 360 game consoles, with moves including asking for a price reduction from Taiwan-based component makers and working with Lite-On IT for its add-on HD-DVD drive, according to sources in Taiwan.
One Asian manufacturer that SmartHouse spoke to on Friday said "Microsoft have known of this problem for a long time. They are trying to blame component manufacturers but it was a combination of bad design and them (Microsoft) wanting everything cheap. This is what caused the problem along with them wanting to beat Sony to market. A lot of manufacturers were pushed to deliver components without much testing of the components working together inside the console".
Microsoft has said little about the causes of the hardware woes. It relies on two contract manufacturers to make the Xbox 360—Flextronics International (FLEX) and Celestica (CLS)—both of which make the finished product at plants in southern China. But Bach indicated the issue had nothing to do with the recent spate of tainted or defective Chinese imports.
"You should think of it more as a design question," he says. "We had some design issues, and it's a combination of factors that led to the problems." Microsoft said it worked with the contract manufacturers to identify and address the problem, and has taken steps to make sure future shipments do not suffer similar issues.
Despite adding to the continuing losses for the entertainment and devices division, Microsoft executives pointed to a silver lining: "Most customers are going to look at it and say, 'Great, Microsoft stands behind the product,'" Bach says. "Ultimately, it becomes a positive thought in people's minds."
Stalled Momentum
Microsoft will record the expenses in the quarter that ended June 30, compounding losses at a division that has yet to become profitable. Fallout from the admission won't end there. The hardware problems could undermine Microsoft's credibility with the hard-core gamers it has fought hard to court in recent years. The company belatedly owns up to flaws that reach back to the November, 2005, Xbox 360 launch.
Users complained then that the console scratched game discs and rendered them unusable. It took nearly a full year for Microsoft to admit that the original batch of shipments was failing at an unusually high rate. Last September, the company extended its 90-day warranty to a full year. Then they offered free shipping on returns.
What's more, Microsoft's pronouncement could further slow the momentum the company had built with its year-long lead over Sony's PlayStation 3 and Nintendo's Wii. Since January, the Wii has stolen the spotlight—and gamer dollars—from rival systems. Microsoft shipped 10 million units through 2006, but has sold only 1.6 million additional units since then. The company failed to reach its forecast of shipping 12 million units through June.
In June, the Wii outsold the Xbox 360 by a 2-to-1 margin and it outstripped PlayStation 3 sales nearly 4 to 1, according to product tracker NPD Group. Nintendo President Satoru Iwata predicts the company will sell more than 14 million units in its current fiscal year.
Game Releases Planned
Like other makers of consumer electronics, Microsoft is willing to accept losses on gaming consoles in hopes of recouping revenue through game software. And Microsoft plans to release some blockbusters later this year. Along with others in the games industry, it is expected to showcase many of those products at this month's annual E3 games expo held in Los Angeles. Microsoft is betting its core Halo franchise will give it a boost later this year with the release of Halo 3.
The company also has stolen a march on Sony, getting Take-Two Interactive Software (TTWO) to drop its PlayStation exclusivity for the next instalment of its Grand Theft Auto franchise
http://www.n4g.com/xbox360/News-50168.aspx
Wow, I kind of figured MS used cheap parts, but now I see it is true. Some feel the 65nm chips would solve all problems, but I've been thinking they won't as much because MS is using cheap parts, circuit board needs to be re-designed and cleaned up first, etc.
I somewhat hate to admit it, this article almost makes me want to ditch my 360 and buy a Wii (I'll keep my 360 though, but I'm just saying. Although in many ways, I've been wanting a Wii more and more, but that's another story), because hearing this disgusts me. Well, that's what you get for being cheap (People complain about the PS3 price, but even if Sony didn't include blu-ray, it would have still been expensive, because its quality).
Apossum
07-08-2007, 11:57 AM
interesting. slowly, everything gamers have suspected for the past year or so is finally coming out.
2 things:
The hardware problems could undermine Microsoft's credibility with the hard-core gamers it has fought hard to court in recent years. The company belatedly owns up to flaws that reach back to the November, 2005, Xbox 360 launch.
Ha! yeah, right. People are dumb and this won't be publicized enough. besides, as long as there are games on the system, people will still flock to it.
Monsta Mack
07-08-2007, 12:03 PM
My "phat" PS2 was constantly kept clean and I've had it for several years. DRE's left and right as of recent playing Champions of Norrath and a few other games. My God of War 2 greatest hits version constantly freezes at a certain save point, and Sony isn't willing to exchange the disc for free. Despite it being game breaking because I can't get past that save point in Athens, even when I start over. Sony is not immune to these problems and is just as stubborn at fixing things. I also had a launch PSP with dead pixels and Sony would do nothing. Thankfully my friend was willing to buy the PSP for full price and I haven't missed my PSP since.
However, the XBox 360 is the biggest turd hardware failure wise in the universe of video game consoles. That's not to say It isn't the best next gen console gaming wise, because it most certainly is. With another blow to Sony with Virtua Fighter going Live I'm amazed there hasn't been a rumored boycott on Sega products from PS3 owners ;) Just look at the game list the 360 has to offer now versus the PS3 by the end of this year. No contest.
I love my Wii60 combo to death, and It's the main reason the issues don't effect me, since MS will replace my console with the warranty with no problems I can just go play my Wii (or with my wife) in the meantime my 360 isn't here. People act like if their 360 is gone for a few weeks they have nothing to do.
The Mana Knight
07-08-2007, 12:35 PM
However, the XBox 360 is the biggest turd hardware failure wise in the universe of video game consoles. That's not to say It isn't the best next gen console gaming wise, because it most certainly is. With another blow to Sony with Virtua Fighter going Live I'm amazed there hasn't been a rumored boycott on Sega products from PS3 owners ;) Just look at the game list the 360 has to offer now versus the PS3 by the end of this year. No contest.But you gotta deal with the horrible 360 D-pad.
I love my Wii60 combo to deathThe combo blows ass, end of story. I rather be shot than to support it.
munch
07-08-2007, 12:43 PM
The combo blows ass, end of story. I rather be shot than to support it.
Your mom blows ass, end of story.
The Mana Knight
07-08-2007, 12:50 PM
Your mom blows ass, end of story.Go back to licking Reggie's butt crack.
munch
07-08-2007, 01:40 PM
I will once you stop riding Phil's cock.
Go back to licking Reggie's butt crack.
Monsta Mack
07-08-2007, 02:28 PM
But you gotta deal with the horrible 360 D-pad. .
Exclusively for the Xbox 360 - The Virtua Fighter 5 Limited Edition Arcade Stick! Put the smack down on your friends in style with this, officially licensed and endorsed limited edition arcade stick. BY HORI
Arcade Stick > D-Pad/Analog according to all the "fighters" Granted I find the analog fine.
Monsta Mack
07-08-2007, 02:29 PM
The combo blows ass, end of story. I rather be shot than to support it.
You get the best first party games (Nintendo) and the best third party support (Microsoft) and of course the best online features from Microsoft. You can't go wrong with that.
Wow, the 360 is becoming the PS2 of this generation. Why can't we just get systems that work and last?
Because consumers buy them anyway?
See the post in this thread where the 360 owner is excited to buy the "upgraded" 360, I assume in high hopes that the new version might actually work.
PyroGamer
07-08-2007, 04:21 PM
Considering everyone apparently forgot about the comparably riddiculous problems the PS2 had (and which were never rectified by any sort of extended warrantee or repairs AT ALL), I doubt this will hurt MS much in the long run.
The Crotch
07-08-2007, 06:14 PM
Mana? Cut the fucking attitude. Instead of insulting someone who stated their opinion on something that doesn't matter one fucking bit in the real world and then adding a cute smiley with its tongue sticking out to make it seem like you're "just kidding", just don't say it. This kind of bullshit just makes posting here less enjoyable, period.
gokou36
07-08-2007, 07:32 PM
Mana? Cut the fucking attitude. Instead of insulting someone who stated their opinion on something that doesn't matter one fucking bit in the real world and then adding a cute smiley with its tongue sticking out to make it seem like you're "just kidding", just don't say it. This kind of bullshit just makes posting here less enjoyable, period.
WTF, someone says his mom blows ass and you're whining about him and not the other guy? Where is the logic in that.
With another blow to Sony with Virtua Fighter going Live I'm amazed there hasn't been a rumored boycott on Sega products from PS3 owners ;) Just look at the game list the 360 has to offer now versus the PS3 by the end of this year. No contest.
I'm sorry but anyone who believed that VF5 couldn't be done online because of Sega's PR Bullshit is a dumbass. I would have bought VF5 and Virtua Tennis 3 had they put online in the PS3 version. They took the lazy route and made up a poor excuse, so they can go fuck themselves.
The Mana Knight
07-08-2007, 07:55 PM
Exclusively for the Xbox 360 - The Virtua Fighter 5 Limited Edition Arcade Stick! Put the smack down on your friends in style with this, officially licensed and endorsed limited edition arcade stick. BY HORI
Arcade Stick > D-Pad/Analog according to all the "fighters" Granted I find the analog fine.Sorry, we already got an awesome HORI stick before you. :lol: Analog stick on a controller cannot pull off combos effectively.
Considering everyone apparently forgot about the comparably riddiculous problems the PS2 had (and which were never rectified by any sort of extended warrantee or repairs AT ALL), I doubt this will hurt MS much in the long run.PS2 did not have anywhere near the problems 360 had. PS2 only had like a 2% failure rate compared to over 30% which the 360 has. There are too many MS Viral Marketers here trying to say PS2 had problems when most PS2 problems were very minimal (clean the lens or be careful with the console so the lens doesn't become mis-aligned). There weren't long list with PS2 consoles dying because Sony made decent quality hardware. Sorry, it's just a fact the 360 is worse hardware and the PS2 at least lasted for a while.
You get the best first party games (Nintendo) and the best third party support (Microsoft) and of course the best online features from Microsoft. You can't go wrong with that.Sony's first party games blow the crap out of Nintendo's first party games IMO. Sorry, Nintendo doesn't have the best first party games. As for third party games, I'd put Sony and MS even, since all MS has are stupid shooting games. Sony makes the best damn games period, and without a Sony console, you're missing out on the best games. Not a single platforming series on any platform can touch Ratchet & Clank. Forza doesn't hold a candle to GT. Sony has the variety of games that Nintendo and MS just can't do right. I have a 360 now and I'm freaking bored with it. I bought all the games I wanted. Next game I want is Blue Dragon, and that's over a month away. Plus, I rather play third party games on a quiet, more reliable console, and on a console with a better controller (SIXAXIS is better than the 360 pad for sure).
Mana? Cut the fucking attitude. Instead of insulting someone who stated their opinion on something that doesn't matter one fucking bit in the real world and then adding a cute smiley with its tongue sticking out to make it seem like you're "just kidding", just don't say it. This kind of bullshit just makes posting here less enjoyable, period.
Looks like someone got up on the wrong side of the bed this morning. :lol:
The Crotch
07-08-2007, 08:01 PM
WTF, someone says his mom blows ass and you're whining about him and not the other guy? Where is the logic in that.
Mana's been going at it all thread long. The other guy just responded to him.
apokalipze2
07-08-2007, 08:27 PM
Pffft, I would just ignore ManaKnight he's a fanboy.:roll:
Pepsi465
07-08-2007, 09:00 PM
You get the best first party games (Nintendo) and the best third party support (Microsoft) and of course the best online features from Microsoft. You can't go wrong with that.
/end of thread
whoknows
07-08-2007, 09:10 PM
Pffft, I would just ignore ManaKnight he's a fanboy.:roll:
To be fair in the PS2-GC-Xbox gen the best first party games were on the PS2 (I guess some were 2nd party but whatever). Nintendo had the franchises, but they just didn't really use them well.
Monsta Mack
07-08-2007, 11:58 PM
Pffft, I would just ignore ManaKnight he's a fanboy.:roll:
It's hard to ignore someone that has provided entertainment with his sheer amount of ignorance. You could wave the winning lottery ticket in front of his face provided by Microsoft, and he would still ignore it unless it was sold by Sony. Him and Richbastard have provided me countless laughs on CAG. Richbastard with hillarious one liners, and Mana Knight with his endless drivel.
KaneRobot
07-09-2007, 11:08 AM
Any dickhead who tries to use "the way I remember it" or personal experience as solid evidence to back up his claims in a discussion like this should be banned. These forums would become a utopia. On that note...
I love how people are tweaking this Mana Knight guy's levels of aggression...once in a while he'll squeak out something to try to imply he is "honest" rather than "biased" ("I was a HUGE Xbox fan who absolutely loved the console"). But if too many people call him out for being the clueless putz that he is, he's flips his lid and suddenly brings out overblown, asinine nonsense like the 360's life expectancy is 360 days, and he'd rather be shot than buy a Wii/360 combo.
Other quotes of interest from The Mana Who Rides A Sony Cockhorse:
I can tell my looking at your gamerscore you spend all day playing 360, never getting any sunshine.
Ouch! A real zinger! That guy clearly has no life, but yours is full of activity.
I played my PS2 for over 1500 days in a row
Yeah, nothing more needs to be said there. But I will anyway!
For christsake, your name is "The Mana Knight" - you calling out someone for not going outside is pretty rich.
I have better things than to listen to a Nintendo nerd like you anyway
...and yet you keep coming back to this thread, listening to both Nintendo and Microsoft "nerds." I'm going to have to call you out for lying about having better things to do. Admit it, you get a huge boner clicking on this thread, hoping someone else is talking to you again. What, did you break your 1500 day streak to start coming here instead?
I have not done it to MS products, but the next time my 360 dies (and MS makes me may), then I'm DONE with them
Bullshit. If you had any belief in your statements and weren't just being stubborn in supporting your stupid intarnetz message boardz "allegiances," you would already be done with them. You love the 360 and you hate yourself for it, so you bash the console, which is hilarious. They're video game consoles, not cocaine.
Really - both cases (PS2 and 360 hardware failures) were inexcusable. Hell, my 2nd 360 is on the way back to MS right now, and I'm none too happy about it. I'll deal with it since the games are outstanding, but that doesn't mean I have to like it and I'd love to see MS get their ass handed to them financially over this (which may be coming true now, we'll see).
Sony and Microsoft are both full of scumbags (and the same goes with Nintendo, for completeness sake). Both don't care about the customer more than they do their income. The sooner you wake up of that deep, deep slumber you're in, the sooner you'll be able to stop sounding like such a fucking idiot.
daroga
07-09-2007, 11:20 AM
My opinion is different than yours. Therefore I am right and I will fight you to the death over it!
The Mana Knight
07-10-2007, 08:37 PM
Sony and Microsoft are both full of scumbags (and the same goes with Nintendo, for completeness sake). Both don't care about the customer more than they do their income. The sooner you wake up of that deep, deep slumber you're in, the sooner you'll be able to stop sounding like such a fucking idiot.Then why does Sony give me lots of free demos, free PlayStation hat, coupons, and other stuff? I've been a PlayStation Underground Member since 1996, Gamer Advisory Panel Member since 2003, and they've treated me very well, making me a happy gamer. ;) Has MS, Nintendo, Sega, Atari, or anyone else given me all this great stuff? Nope. Personally, I've just really enjoy my PlayStation stuff over the years and that's why I continue to support it. That doesn't mean I don't enjoy other consoles, because I really loved the Dreamcast (I wish it never died, one of my favorite consoles ever), enjoyed some stuff on the original Xbox, liked GBA, liked Gamecube, and many other platforms. Only platform to ever disappoint me (which I owned), was the Atari Jaguar (but then again, I owned three bad games for it and didn't buy anything else). Just like all of you, I really like games a lot (I like games just as much, if not more than people love their boyfriend/girlfriend) and I'm very attached to them (which is why I get defensive at times).
Enough of that, here's another story, which has to do with disc scratching.
We knew it was only a matter of time until someone brought a class action lawsuit against Microsoft and the Xbox 360, but we thought it would be related to failure rates and the red ring of death, not scratched discs. But, here it is before the ink is even dry right after being filed in Fort Lauderdale, Florida. The plaintiff and his lawyers are seeking more than five million dollars (insert Dr. Evil laugh here) to cover the damages and costs. C'mon, this is Microsoft, their soft-serve ice-cream budget for a holiday weekend probably exceeds five million smackers.
The lawsuit contends that the plaintiffs in the case "have been damaged in that their game discs were destroyed by the Xbox 360 during reasonable, foreseeable, normal, and intended use." They blame Microsoft because "The Xbox 360 was negligently designed and manufactured in that the Console's laser disc reading assembly contacts and scratches the video game discs during normal and intended operation and use." They cite at length the scratching study conducted by the Dutch TV program Kassa (are they getting a cut of this?) and the fact that the plaintiff couldn't play his Madden NFL '07 disc.
Either someone smells blood in the water, or the timing on this thing is just impeccable, we're not sure which one. One thing is for certain, this will probably get lost in the cacophony of E3 this week. Check out the pages in the gallery below, and chime in with your two cents.
http://www.joystiq.com/2007/07/10/scratchin-it-xbox-360-class-action-lawsuit-filed/
I remember going into EB, seeing many customers bring back 360 games due to them being scratched. This was in early 2006 though. I don't think mine had done it, but I never bothered looking at the disc.