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View Full Version : returning a game from toys r us buy 2 get 1 free sale


bigscoot4269
09-22-2007, 12:17 PM
i just got back from toys r us they were having the buy 2 get 1 free sale on all video game software. so i decided to take advantage i was wondering how u would go about returning a game u dont want? for a game that u do want? is it just as easy as not opening the game that u bought and then returning it for say halo 3 as an example??

maigoyume
09-22-2007, 12:21 PM
that should be fine as long as you still have the receipt and the game is sealed, you could do a direct exchange if the price is the same i would think

bigscoot4269
09-22-2007, 12:30 PM
ok thanks thats what i was thinking i hope thats the case and they dont give me any problems i have the receipt and im just gonna take both back they arent gonna want the other games or whatever right? and how would it work if i wanted to return the free game?

maigoyume
09-22-2007, 12:37 PM
if worst comes to worst you could always return all three and get whichever ones you wanted back right away, if i were you i would bring all 3 (so you wouldn't have to make another trip if things don't go smoothly) but don't mention you brought the 3rd game unless necessary, i doubt you'll have any problems, but better safe than sorry

bigscoot4269
09-22-2007, 12:42 PM
yeah thats what i was thinking they might want me to bring all 3 in would it matter if the ones that i am not returning are opened shouldnt right? do they just give u credit or what i assume its easier to get store credit then getting cash back and also do u think they will have copies of halo 3 in on tuesday?

62t
09-22-2007, 01:35 PM
1. Last year people have tried to exchange games from the B2G1 free deal, didnt work.

bigscoot4269
09-22-2007, 01:38 PM
are u serious? any idea what they told them? im just talking about returning one of the games i paid full price for the return policy on the back makes it seem like u can return anything that is sealed within a certain number of days

JJSP
09-22-2007, 02:17 PM
Because the deal rings up as a group, you'd have to return the ENTIRE group to exchange. I tried it last year with Splinter Cell, and was shut down.

You might get lucky, but the odds aren't in your favor. If the game you're returning is the free one, it'll never happen.

RAMSTORIA
09-22-2007, 02:26 PM
i say bring all 3 and the receipt

bigscoot4269
09-22-2007, 02:39 PM
does it matter if any of them are opened or not? is there anyway they can give me a giftcard or something if i tell them i wanna exchange a game and they dont have the game i wanna exchange for in stock?

62t
09-22-2007, 02:43 PM
does it matter if any of them are opened or not? is there anyway they can give me a giftcard or something if i tell them i wanna exchange a game and they dont have the game i wanna exchange for in stock?
it really doesnt matter that they are opened because they will not allow you to exchange. They will not give you a giftcard

Wlogan31
09-22-2007, 02:49 PM
I literally just got back from exchanging Mario Party 8 (on my receipt as 0.00) for Metroid Prime 3...

bigscoot4269
09-22-2007, 02:51 PM
wlogan how easy was it did u bring all of the games or what. why are people making it seem like its gonna be really hard?

Brak
09-22-2007, 02:54 PM
I exchanged Blue Dragon for skate.

Easy as pie.

Nelo Ice
09-22-2007, 02:58 PM
for those returning did u only have to bring 1 game? and does it matter if use the gift or normal reciept?

i wanna exchange stranglehold for orange box when its out :lol:

Brak
09-22-2007, 03:00 PM
I used the normal receipt and just brought the one title.

I'm gonna shoot for exchanging Medal of Honor for The Orange Box, too.

Although I might cave and select something else -- possibly for that Triple.

shrike4242
09-22-2007, 03:59 PM
The returns detailed above are happening when the sale's going on. After the sale's done with, that's a completely different story.

In any case, I don't think they'll do anything with the games, unless you bring all three in. Most likely this will depend from TRU to TRU, though as they were sold together as a package deal, you'd have to return/exchange them all as a package deal.

life.exe
09-22-2007, 04:40 PM
you'd have to return/exchange them all as a package deal.
But if you do that after the deals over, would they give you the deal like you got on the original receipt or make you pay for all three?

J7.
09-25-2007, 01:10 AM
Do you have to return games to the same TRU you bought them at?

Master Shake
09-25-2007, 01:38 AM
Do you have to return games to the same TRU you bought them at?No

J7.
09-26-2007, 05:46 PM
No
:bouncy: :applause: :bouncy: