Serious Issue Trying To Login To Live

[-Never4ever-]

First off I want to apologize in advance if this was asked by anyone else. I really don't have the time to search through a bajillion threads to see if someone has the same problem.

Now my problem; I can't seem to sign in to Live. I don't get a "can't connect to Live" or any other error message. The screen just sorta blinks and it goes back to me being signed out.

Here's the interesting part; when I'm in the middle of playing a game, I bring up the Blade and try to login in to Live and I get a "Your Account Has Been Suspended Due To Your Method Of Payment Being Incorrect Or Expired" it then trys to redirect me to my Live Account settings. However, before I can do ANYTHING, it boots me out that menu and back into the game! I try accessing the menu from the 360 Main Menu, but it says I have to be signed in to Live!

And to make things even more crazy, I can still update games via Live and my Gamertag even still tracks what games I've played.

So does anyone have any clue as to what I should do? Besides call M$, which I plan to do once the Xmas season is pass (I'd say about three days).

[rocksolidaudio]

sounds similar to this:

http://www.1up.com/do/blogEntry?bId=8525680&publicUserId=5678712

[-Never4ever-]

sounds similar to this:

http://www.1up.com/do/blogEntry?bId=8525680&publicUserId=5678712

Thanks for the link RSA. His issue does seem similar to mine, but I can actually sign into my account, I just can't connect to live, yet I'm still able to update games, and my Live Card is still tracking the games I've played.

fuck, I really hope thats not the case. Otherwise I might just snap and ditch my 360 altogether.

[Ice2Dragon]

Call up 1800 4 my xbox and talk to them about it. Everytime Ive had a problem they were able to fix it for me.

Might just be something really odd though.

[-Never4ever-]

Call up 1800 4 my xbox and talk to them about it. Everytime Ive had a problem they were able to fix it for me.

Might just be something really odd though.

Thanks for the number, saves me the trouble of looking them up. I was going to wait till after the holidays, but let me see if they'll fix my problem now.

[richierich]

Either try calling them or try logging in to www.xbox.com and try to log in with your Microsoft passport info. Then you can maybe try updating your billing info with a "new" credit card or something. Then it may fix your account billing issues.

[-Never4ever-]

Gave them a call and 30 minutes later problem solved :D

[kklems]

How about a brief explanation of what the issue was for people's reference in the future if they have that same problem?