[Dead again :'(] Secondspin.com 20% off all used AND free shipping

[cranguy]

NOTE: This deal seems to toggle between dead/alive depending on whether SecondSpin is advertising on the Howard Stern show at any given time.

Update 6/18: Coupon is dead, long live the coupon!

This is why it's called HEYNOW...and not HEYFORALITTLEWHILE ;)

This deal is alive again with the code HEYNOW (thx TimTucker)

www.secondspin.com (http://www.secondspin.com) has a coupon HEYNOW which will give you 20% off anything used on their site (video games, CDs, and DVDs) PLUS free shipping. Enter the code on the last page of the checkout.

I buy a LOT from SecondSpin and its sister site Wherehouse.com (both owned by Transworld/fye, share the same stock) and I can tell you this is one of the best coupons I've ever seen from them. They often offer 20% off or free shipping, but I've never seen both.

Wherehouse actually had a similar code last week, but it was only good on CDs and DVDs. I was going to post that in the DVD Deals, but it was already 11 pm on the day that it expired, so I figured it wouldn't help many.


Also, if you've never ordered from SecondSpin/Wherehouse, know that their used items are almost always complete and in excellent condition. They are strict about what they accept, which is why I order so much from them. Also, customer service has always been very good to me.

[bassec]

Customer service has sucked for me, but hey, I have $80+ in credit to FYE to use. If I choose carefully, dont have to return, and my games work great (which your right, they do have great standards), then I don't have to deal with them!

[MCalvert1]

Awesome, thanks for the heads up OP! Site is giving me errors left and right, but should be back up to speed soon.

MjC

[gshell]

never heard of this site.....i might gvie them try. thanks for the update

[wampa8jedi]

They have one copy of Condemned in stock for about after coupon $10 in case anyone is interested and hasn't picked it up from CC:

http://www.secondspin.com/games/product-detail.jsp?id=2551296

Halo 3 Limited for about $30 shipped:

http://www.secondspin.com/games/product-detail.jsp?id=2692992

Rogue Galaxy for about $10 shipped:

http://www.secondspin.com/games/product-detail.jsp?id=2639347

[Risrepkel]

Yeah I think the site is getting hit with a lot of traffic. I've used them before and the used stuff is really good quality.

[BustaUppa]

can you use the code more than once? That'll be extra sweet if you can, since we don't have to worry about shipping...

[cranguy]

Yep, all of their coupons may be used as much as you want. Which is nice in this case because you won't be "penalized" by not combining your orders.

Also, they add new stock to their site almost daily, so check back tomorrow and Sunday as well.

[NintendoGal]

Tried to order and now they're down for maintenance. Boo! :(

[vherub]

sweet, place an order rogue galaxy

thanks

[groundskeeper]

I just ordered two things. This is the only place that I will buy used games since I never have had a disk that was scratched at all. Twice I received the game without the manual, but contacting their customer service they resent the game and told me dispose of the old game. I disposed of the game at EB Games as a trade:-)

[Kapwanil]

I ~just~ dropped at least $35 on them this week. Guess I'll buy more!

[hordak]

Sorry to sound lame, but how can you tell what comes with the game? I don't want to buy just a cart... I want the entire thing: case, sleeve, manual, game.

[nativetongue88]

u can also use the coupon code "heynow". this coupon code has been in effect all week and it might go past the 16th.

[Snake2715]

hordak,

Thats all they accept is the full package, thats what you get is the full package. They are no EB games with regards to anything and everything can be traded in. They are particular.

[hordak]

hordak,

Thats all they accept is the full package, thats what you get is the full package. They are no EB games with regards to anything and everything can be traded in. They are particular.

SWEET! Then I'm in! Time to start going through the list b/c this looks like a great deal. :)

[Teqonix]

For some reason the checkout page is timing out on me.. Otherwise I'd be in. =\

[urge26]

I just sold a bunch of stuff to them and they were very clear that they won't accept anything with scratches. This is the first I've bought from them, so I hope everything is in mint (ala Estarland).

Got God Of War II $24, and some others to round out my collection.

[Teqonix]

Ah, must've just been an issue with my school's VPN - but I picked up Baten Kaitos Origins and the original Baten Kaitos, since I've heard good things about them. Both came to $23 - gotta love these types of discounts. Thanks, op!

[mephitical]

Man, I wish they had Chibi-Robo. I'm tempted by Baten Kaitos origins for less than $10 shipped. I used to use SecondSpin all the time in college - I can't believe their site hasn't really changed in 10 years!

Just checked through the Wii prices - most are just OK even after the discount and free shipping.

[YoshiFan1]

Project Gotham Racing for a little over $7, Bionicle for Wii for a little over $10, Meteos for $11.24, Metal Gear Acid 2 for a little over $6

[imacgod]

Man, looking forward to some mint games! This is my first time purchasing from them, so I hope they don't disappoint.

Sonic Rush Adventure for the DS is $22.99. It just came out, too.

[mephitical]

:ps2: Shining Force EXA for $19.19 (lowest price on half.com is $29.49 before shipping):
http://www.secondspin.com/games/product-detail.jsp?id=2672872

[thelonepig]

While not video game related, I did pick up Sailor Moon SuperS season for $45 for the wife. :D

I wish Heavenly Sword, Ninja Gaiden Sigma, and Resistance were a little lower. Even with the 20% off they can be had cheaper elsewhere.

[imacgod]

Okay, I spent more than $100 after the coupon code. Someone stop me, please...

[Hiei69]

Thanks OP. Picked up God of War II for $25.67. I had to pay a PA sales tax, but nothing too bad. Great deal.

[Treythalomew]

What is everyone buying? I'm looking around for some good deals on the site but I'm not finding anything special. God of War II was a prospect till I saw on another post that it's due to be Greatest Hits later this month.

[Purkeynator]

When I first saw this thread I thought it was meatspin.com. I thought CheapyD had struck again. Luckily not.

[Lost Loser]

Man, I wish they had Chibi-Robo.Back in December I found a brand new copy of that game for $7 at a store on a military base (they had marked it down because they were clearing out the Gamecube section, and then thrown it in a 50% off clearance bin for Christmas). I passed it up because I wasn't sure I would like the game. I've been kicking myself ever since.

Anyway, this site looks awesome. I just got paid, so after I sort out how much money I need to put in the bank and how much I get to keep and spend I'll definitely look through it.

[jimijumper]

Thanks OP! Though I didn't buy any used games I did pick up a couple of A7X and a Gojira CD!:whee:

[Gage33]

Also, if you've never ordered from SecondSpin/Wherehouse, know that their used items are almost always complete and in excellent condition. They are strict about what they accept, which is why I order so much from them. Also, customer service has always been very good to me.

Do they let you know whether you are getting a complete game or not when you order?

[Jon Bon]

Are their games typically GH or is it random?

[ToddManG]

good stuff OP, picked up FFV Advance for 11.99 (12.80 actually after sales tax, bah!)
http://www.secondspin.com/games/product-detail.jsp?id=2659358

[briandadude]

Cool, picked up a couple PSP games (Gitaroo Man Lives & NCAA Football 07).

Thanks!

[OwlBoy]

Thanks, I got Saints Row for $19.40. Best price I have seen anywhere used or not.

-Owl

[Coper3000]

Still playing God of War 1, but I'm gonna go ahead and pick up the second. score!

[Uberslaughter]

Picked up the original condemned and viva pinata for 27$ shipped. Games were 11 and 14 respectively, what a deal! Thanks a ton OP =D

Also, as far as the games, do they almost always come in original case with instructions? JW. How safe do you think I would be picking up guitar hero 2+controller? I'd love it at that price but don't want to get it with a broken controller.

[headpiece747]

Customer service has sucked for me, but hey, I have $80+ in credit to FYE to use. If I choose carefully, dont have to return, and my games work great (which your right, they do have great standards), then I don't have to deal with them!
Are you saying that Secondspin takes FYE credit because I have some if that is true?

[bassec]

Are you saying that Secondspin takes FYE credit because I have some if that is true?

Yep. All one big company. Secondspin.com, FYE.com and Wherehouse.com are all linked!

[headpiece747]

Yep. All one big company. Secondspin.com, FYE.com and Wherehouse.com are all linked!
Thanks, now I have to see what I want.

[nikkai]

It's been two years since I've owned a PS2

All I've had is a DS and PC.

I just got a 60gb PS3. Name me some games to buy - just bought Rogue Galaxy =D

Love me some RPG's, party, strategy, shooter, action

EDIT - WHoops - meant two year since I owned a PS2

[TimTucker]

For those worrying, everything that I've ever ordered from them has come complete. If there's ever anything wrong with your order, they're generally very good about just refunding whichever item had a problem.

[thelonepig]

It's been two years since I've owned a PS3

All I've had is a DS and PC.

I just got a 60gb PS3. Name me some games to buy - just bought Rogue Galaxy =D

Love me some RPG's, party, strategy, shooter, action

Prince of Persia
Shadow of the Colossus
Final Fantasy XII
Persona 3 (wait for FES in April)
Silent Hill 2

[zenintrude]

grabbed these:

Wii Play (bundle w/ remote)
Baten Kaitos Origins (GCN)
Red Faction II (GCN)

$48 after tax, not bad

decided that i didn't need a second copy of rogue galaxy, so there's still one available... grab it quick, it's a steal @ $10

[alfonsosoriano]

I was able to grab Condemned when a copy came back in stock.

[leung19]

grabbed these:

Wii Play (bundle w/ remote)
Baten Kaitos Origins (GCN)
Red Faction II (GCN)

$48 after tax, not bad

decided that i didn't need a second copy of rogue galaxy, so there's still one available... grab it quick, it's a steal @ $10

anyone know if the wii play come with the remote?

thanks

also i need suggestion on new game. i'm a newbie on wii

[zenintrude]

anyone know if the wii play come with the remote?

thanks

also i need suggestion on new game. i'm a newbie on wii

the description on the site says that it does include the remote (and it is listed as being the bundle)... after discount it comes to just around $29, or the price that eb sells the game (used) alone for.

[jthieme]

Has anyone got a confirmation that their order has shipped? I placed an order on Thursday less than an hour after receiving the email from them of the special and haven't got a shipping confirmation yet. I'm a bit worried too since one of the games I ordered showed only 1 in stock and still shows that same 1 in stock.

[Treythalomew]

decided that i didn't need a second copy of rogue galaxy, so there's still one available... grab it quick, it's a steal @ $10

Rogue Galaxy is new for 20 dollars on amazon. Is there something special about this game that I'm not aware of?

[JBaby]

Wow, thanks! Some cheap cds I would never pay retail for.

[Hostile]

Ordered Rogue Galaxy though people should mention tax and S&H as the total price. I was on the verge of buying Burnout Revenge but it's slightly more than what eBay prices are and I don't know if it's PH or not.

[mayamayouidiot]

Wow, thanks! Some cheap cds I would never pay retail for.

Ditto! Thanks, OP!

But first a question before I pull the trigger: Would I be correct to assume that the same standards of quality for games also applies to their CD's? (I'm mainly interested in knowing that everything's included--booklet + bonus dvd's, etc)

[Risrepkel]

I don't think anyone mentioned this yet, but their games do come with a sticker in the back. It covers the UPC like the GS/EB sticker does. Just mentioning it in case some people don't like the stickers...

[mayamayouidiot]

I don't think anyone mentioned this yet, but their games do come with a sticker in the back. It covers the UPC like the GS/EB sticker does. Just mentioning it in case some people don't like the stickers...

Are they tough to remove?

[Risrepkel]

I've never tried to remove it since they don't bother me. Do you usually hold the box over a source of steam until it peels off?

Here's a picture (http://img517.imageshack.us/my.php?image=stickerlm2.jpg). There's nothing on the front or sides though.

[carbontiger]

Stranglehold for 16.49 - SOLD!

[mayamayouidiot]

I've never tried to remove it since they don't bother me. Do you usually hold the box over a source of steam until it peels off?

Here's a picture (http://img517.imageshack.us/my.php?image=stickerlm2.jpg). There's nothing on the front or sides though.

Oh, OK. I was expecting something like a big colored sticker with the website logo on it, or something. But it doesn't seem that annoying at all. Thanks for posting the picture.

[R0wdi]

Does this site accept paypal?

[SpiderLocMTGO]

You can always use the PayPal plug-in if they don't. You can use paypal anywhere nowadays because of that.

[BillyDKid]

picked up PGR3 for 7.69 shipped. nice, thanks op

[R0wdi]

You can always use the PayPal plug-in if they don't. You can use paypal anywhere nowadays because of that.

Oh, what's that?

[SpiderLocMTGO]

https://www.paypal.com/paypalplug-in should have everything you need to know

[R0wdi]

thanks

[Hostile]

Oh, OK. I was expecting something like a big colored sticker with the website logo on it, or something. But it doesn't seem that annoying at all. Thanks for posting the picture.

That still bothers me... but if the cover art and game disc are in great condition, I have plenty of black DVD cases to put them in.

[groundskeeper]

Are they tough to remove?

From the ones I have received I have never had a hard time removing these. Generally you should be able to remove them without them ripping or leaving any residue on the case. The only thing I have ever needed to remove these stickers are my fingers. No goo gone needed.

[Teqonix]

From the ones I have received I have never had a hard time removing these. Generally you should be able to remove them without them ripping or leaving any residue on the case. The only thing I have ever needed to remove these stickers are my fingers. No goo gone needed.

Must be the same type of adhesive the Gamestop uses with their new labels - comes off clean and fairly easy, which is good.

Also, I couldn't resist ordering a couple more games. Picked up Jak 3, Ratchet and Clank 2, Viva Pinata and Max Payne 2 for Xbox for $32.

God, CAG is seriously going to be the end of me.

[sur4k]

Picked up Valkyrie Profile 2: Silmeria for a shade over $20 including WA tax. I know it was on sale new for the same price at Amazon and Buy.com but those sold out fast, and anyway Amazon would charge me sales tax while Buy.com would charge S&H. There are still 4 copies left.

[mayamayouidiot]

Goddammit. Don't you hate it when there's 1 copy left of what you want, but you decide to order the next day because there's more stuff you want to add to your order...but of course, someone's already bought the one item you wanted most...FUCK

Sorry, just wanted to get that off my chest.

Update: there goes another one when I take a break to eat lunch... :(

[R0wdi]

Just to point out, it seems like some limited editions like stranglehold and halo3, and valued for less than the regular copies.

[Risrepkel]

Goddammit. Don't you hate it when there's 1 copy left of what you want, but you decide to order the next day because there's more stuff you want to add to your order...but of course, someone's already bought the one item you wanted most...FUCK

Sorry, just wanted to get that off my chest.

You probably shouldn't wait at all. The shipping's free and you can use the coupon as many times as you want. You can put in 5 separate orders for 5 games and it'll come to the same.

[mayamayouidiot]

You probably shouldn't wait at all. The shipping's free and you can use the coupon as many times as you want. You can put in 5 separate orders for 5 games and it'll come to the same.

Well thanks. I was assuming that's how it worked, but I guess I wanted just one order in case it wasn't that way. Does adding something to your shopping cart remove the item from being listed as in stock for everyone else? Or is that just affect how it looks from my particular computer (me being the person who put it in the cart)?

...I just bought 7 CD's I really like for $33.26 including tax, so basically each for $4...now that feels pretty damn good.

[QiG]

decided that i didn't need a second copy of rogue galaxy, so there's still one available... grab it quick, it's a steal @ $10

Scratch that. It was 11.38 shipped. :D

[vherub]

yeah, if you add to cart, it no longer shows up, it remains up to 90 minutes if inactive, then is available again.
So what you want might still be there if someone else didn't pull the trigger

[aznguyen316]

great deal.. I could complete my simpsons collection to date with this for really cheap.. damn too bad I just spent a load of my cash on some random games.. suck.

[Darklighter]

In for KH2 and FF12. Lots of RPG time over spring break!

[imacgod]

Oof. Something wrong with my credit card. They e-mailed me with a page asking for my name and phone number. Hopefully my order goes through.

[deszaras]

Halo 3 Limited for about $30 shipped:

http://www.secondspin.com/games/product-detail.jsp?id=2692992


I just saw this, ugh, I really didn't want to spend anymore money this month but hell if this isn't tempting. I may even finally brake down and buy a copy of Pokemon Leaf Green. My poor wallet.

[jupiterjones]

Let's see what this promotion did to me:

11 cds (all but one for me)
Starship Troopers Special Edition 2 Disc

Total:
Around $33.00 shipped.

Can't beat it. Thanks for the heads up Cranguy!

[imacgod]

Gears of War Collector's Edition for $54.99:

http://www.secondspin.com/games/product-detail.jsp?id=2651162

If you really want the collector's edition that badly, I guess it's not so bad assuming the quality is top notch.

[VaultDweller13]

Wow, I am loving their horror DVD section. They have some pretty obscure stuff, like Evil Dead Trap 2.

[buyout]

Just picked up Wii Play w/remote for less than $30 shipped.

[illini1010]

For anyone who is interested, this is still going. You just have to use the coupon "heynow" instead of the one originally posted. I think someone already mentioned it earlier but i just wanted to confirm its still working.

[WhoKnowsWho]

Cool, thanks! Just ordered a few CDs and DVDs I've been thinking about getting!

[davo1224]

This MAY stack with Backstage Pass.

[mywhitenoise]

Damn, do fye gift cards not work on this site? I thought they were all owned by the same company.

[zenintrude]

anyone get any confirmation? i ordered on... friday, i think... and i still have no idea if anything has shipped.

[imacgod]

anyone get any confirmation? i ordered on... friday, i think... and i still have no idea if anything has shipped.

They called me to follow up on my credit card info today, and then I got an e-mail saying everything will ship soon. It does seem like it takes them a couple of days.

[thelonepig]

I got my shipping notice about an hour ago. It says standard shipping takes 1 to 3 weeks.

[cranguy]

OP updated

[Superfan]

I also got the wii play bundle. Hoping for the best!

[jthieme]

My games just arrived today (I ordered last thursday evening). All in good shape with cases manuals, etc. Only annoyance is the stupid red used stickers on the boxes, not sure why they don't put them on the shrink wrap instead of the box.

[bassec]

Pretty psyched. Just got a Condemned for 360 for $11.73 shipped and Xenosaga III for $12.xx shipped.

[urge26]

I hate that this deal is still alive, just ordered zone of the enders for 8.50 shipped.

[fatez]

they are pretty good, i ordered on the 14th and i got all my items today (19th). most of my items were flawless and scratch free. the condition of their games kick ass, however some will be random and you might get a few greatest hits games. The stickers dont bother me too much, but they are easy to peel off. i usually recase them in new cases anyways. all my games came complete w/ manual except for one. i called the customer service line and they will be sending me a free replacement. this is much better than getting dirty, filthy, scratched up games from gamestop. :)

[regisphilbi0]

Just ordered Phantom Hourglass for $22.94.. thanks op! been looking to pick this up for a while, and you can't beat $12 off of retail price.

[bob330i]

Damn, do fye gift cards not work on this site? I thought they were all owned by the same company.


Worked fine for me the week before last. They had the identical sale a couple weekends ago for the Wherehouse.com site. Just to be accurate, my cards were merchanise credit (from trades) from FYE. I don't know why it would make a diff but it might if yours was a straight GC.

[stewie75]

Picked up street fighter 2 alpha max for psp- $12.74 shipped. Thanks OP.

[Squarehard]

List just updated and hopefully I was able to snag that 1 Excite Truck. Still waiting for my Wii Plays.

[bossman]

Been thinking about picking up Lost Odyssey for a while now. Hopefully snagged that one copy with this deal! Now if I can just get that pre-order content somewhere #-o

[imacgod]

Is the 1-3 week shipping accurate or is it actually much faster? Not that I'm in a real hurry, but after taking care of my credit card issues, I got an e-mail today saying they're shipping and it takes an estimated 1-3 weeks.

[NeoGutsman]

I got a similar email today, too, imacgod. I ordered Gitaroo Man PSP a little while ago, and at the time it said there were 3 in stock. Given the great savings, I can certainly wait, but I'm surprised that I just now got an email regarding the actual delivery timeframe. Since the site has gotten good reviews from fellow CAGs, I'll give them the benefit of the doubt. After all, it's great to hear of a site that sells used games in really nice condition.

[Teqonix]

My first order arrived today - placed it on the 14th. To my surprise it was shipped via FedEx Saver shipping instead of media mail - no wonder it was so quick.

The games were also in wonderful condition. Only some slight scratches on Baten Kaitos 1, and Origins looked like it had just been unwrapped. I was quite impressed.

And damnit, this deal really needs to die. I just tossed in another order for some older PS2 games. Agh!

[sillymonkey321]

I ordered Blue Dragon, Bloodrayne 2, Advent Rising, and a few really cheap cds. I'll wait till i get my order to see what the condition of the items are in before placing another order, but those were some pretty good prices.

[CheapBastardToo]

Got Xbox Fatal Frame II and Halo 3: LE. Fatal Frame has some scratches, Halo 3 is beat to hell, the discs were off the spindle and bouncing around the case (a known problem with LE packaging). Emailed secondspin and they're sending me out a replacement H3. Wish I was still in San Diego, they have (had?) a secondspin store there, I'd much rather pick up a replacement in the store than chance the vagaries of FedEx.

[zenintrude]

Meh, my experience has been somewhat tainted by the fact that my copy of Red Faction 2 for GCN came in a generic DVD case with no manual.

After sending them this email:

I recently placed an order with your site (order #XXXXXXX). I received my order today, and for the most part was pleased with the items, with the exception of the Red Faction 2 game for Nintendo
Gamecube. The item is missing its original box (has been placed in a generic DVD case instead of a Gamecube case, which is a problem since a Gamecube disc is *much smaller* than a DVD and it simply does not fit well in the case) and also missing the game's instruction manual.

How can i return/exchange this item for something else or (if nothing else is wanted) a refund? I'm sorry about my particularities, but I ordered from you with the understanding that the items would include all the original "liner notes" (read: manual) and "specialized packaging" (read: Gamecube specific keep-case).

they replied with this:

Thank you for contacting SecondSpin.com.

We do not guarantee games to come with the original box and the manual.

I'm sorry to hear that you did not want the RED FACTION II from your order #XXXXXXX.

You are welcome to mail this item back to us for credit upon receipt.
Just send it back to:

SecondSpin.com
Returns
2230 E. Carson St.
Carson, CA 90810

Your Return Authorization Number is XXXXXXXXXXXXXX.

We ask if you could please write the order number on the outside of the
package and include a printed copy of this email to help our check-in
team. It would be greatly appreciated.

Thanks,

Melody
Customer Service

Dunno... seems like they established that games would only be accepted with all the necessary items, and this should only be sold with them as well. Any thoughts?

[cranguy]

I don't think it's such a big deal that you got a DVD case rather than a Gamecube case, but that's just me.

[urge26]

Meh, my experience has been somewhat tainted by the fact that my copy of Red Faction 2 for GCN came in a generic DVD case with no manual.

After sending them this email:



they replied with this:



Dunno... seems like they established that games would only be accepted with all the necessary items, and this should only be sold with them as well. Any thoughts?

That's sounds like a load to me.... I'll be pissed if I don't get original manual and cases with the games I ordered based on trading with them in the past.

[Hostile]

I just got my order of Rogue Galaxy in and the disc was in mint condition as was the manual. The game case was in great condition but the cover art got messed up at the bottom because it was sliding down.

Would anything good happen if I complained about the cover art? $1 refund or something?

[OwlBoy]

Just got my Saints Row… Its a bit scratched up, light scratches yes… dunno if they effect play yet. Have not been able to use it.

-Owl

[BigA12989]

anyone know if the deal is still going on?

[briandadude]

anyone know if the deal is still going on?

It is using "heynow" as the promotion code.

[Andred]

I just got Lego Star Wars II, Tomb Raider: Legend, and Crackdown... They're all in amazing condition. No visible scratches on any of the discs. The Tomb Raider manual has a slight tear on the edge and a couple rough corners but other than that they're in perfect condition. I'm going back for another order right now!

[BigA12989]

It is using "heynow" as the promotion code.

alright thanks. wasn't sure how long it was lasting since the original sale only lasted for 2 days. this kind of sucks. now im tempted to buy even though i shouldn't haha

[zenintrude]

That's sounds like a load to me.... I'll be pissed if I don't get original manual and cases with the games I ordered based on trading with them in the past.

Sent another email in response to the last one...

Hello again,

I know that you, individually, have very little to do with this and probably have very little ability to do any more than you have already done, but I still want to clarify some things. Additionally, I would appreciate it if this would be forwarded to a manager and a response provided.

- Before ordering from your website, I (as a responsible consumer concerned for myself) made sure to check your policies regarding the quality of goods you dealt in, and nowhere is there a mention of the practice to "not guarantee games to come with the original box and the manual." Other sites, such as Gamestop.com make this very clear by stating "This is a preowned video game. It is guaranteed to work on your GameCube video game console and may not include a box or instruction manual." However, your site makes no claims and I had to rely on your "Store Policies" and "FAQ" pages for information, which lead me to see...

- The fact that, by and large, your policies deal with the concerns surrounding the completeness of (music) CDs. Still, there are several policies that are applicable here:


1.
"Q: Do you buy CDs that are not in a jewel case?
A: Yes, but we require both the front booklet and back insert along with the CD."

If this is your policy for CDs, then a rational person would see this as analogous to Video Games as well in which "the front booklet" equals an instruction manual and "the back insert" equals the case artwork. Why is this level of quality not maintained for your games?

2.
"Q: When you ship CDs without the jewel case, do I still get the liner notes?
A: Yes, front and back inserts are included."

This further clarifies my argument that all original materials should be required to be included with a Video Game as is your policy with CDs. This includes the case artwork AND the instruction manual.

3.
"Games must include any related accessories (such as special controllers, etc.) and specialized packaging (i.e. Game Boy cartridge holders)."

This is in regards to my complaint that Gamecube Video Games should be sent in *Gamecube* cases, and not in DVD cases because they are not the same physically. While a Gamecube keep-case is specially designed to prevent debris and dust/dirt from collecting under it due to its smaller disc compartment, a standard DVD case does not provide the same protection given the much larger size of a standard DVD when compared to a Gamecube disc.


I appreciate that you provide your customers with a "Store Policy" and "FAQ" page so that they can better understand the products that you deal in, however, unless you update these pages or change the *internal/functional* policies on what is acceptable in regards to your *stated* policies I feel that you are not providing a fair service to your customers. Also, because your policies are at the least ambiguous and at the worst misleading, I don't feel that I should be charged for the return expenses I would incur in sending back an item that I feel is not in line with what I ordered. I must insist that I be reimbursed via my credit card for not only the cost of the item, but also the cost of shipping the item back to you.

Thank you for your time and I will await a reply.

[briandadude]

Sent another email in response to the last one...

You have got to be kidding me.

They sell used items, some come in better condition than others. If you are so particular you should not be buying used games to begin with.

[Squarehard]

I received my Wii Plays today and they are like brand new, even included the box that the Wii Remote comes in with you buy Wii Play brand new

[zenintrude]

You have got to be kidding me.

They sell used items, some come in better condition than others. If you are so particular you should not be buying used games to begin with.

Did you even read my arguments? The whole point is that they make every attempt to explain their commitment to quality, and then they back down on that when it comes to games in specific.

Do you see me complaining about light scratches or a bent manual cover? No, I'm attempting to bring to light fundamental inconsistencies in their policy and practice. If they didn't make these claims and have these policies, being "so particular," I probably wouldn't have bought from them, just as I don't buy from Gamestop.com.

[BillyDKid]

You have got to be kidding me.

They sell used items, some come in better condition than others. If you are so particular you should not be buying used games to begin with.

If I buy from Gamestop or ebgames, I wouldn't expect anything but a beat-up disc in a generic case which is why I never buy from them. I'm a bit anal and I keep my stuff in good condition, so I really don't like missing or damaged material. Gamefly is nice because I know the case and manual will be good. I've sold to secondspin once in the past and felt their policy was strict and some CDs and games I didn't send in because I didn't feel they were good enough to be accepted. Based on that experience, I'll honestly be disappointed too if the PGR3 game I ordered comes as a scratched disc w/ no manual in a generic case...

[Sam111111]

$73, ordered halo 2[$38], Dead Rising[$23], two Daft Punk CD's[$16], and a Sudoku PSP game[$10]. :P
I was looking for a deal on Halo: went to eBay, cheapest I could find it was $30, and those auctions looked ... iffy. I've always wanted to play DR [ZOMBIES!], and I've needed a portable sudoku game ever since I sold my DS, heh. Whoever updated it, the promo looks like it's from the Howard Stern show - nice catch!
Especially to the guy who posted Halo 3 was $37.xx there for the LE - I had the $50 one in my cart initially, heh.
We'll see how it comes through, but thanks for posting.

[sillymonkey321]

You have got to be kidding me.

They sell used items, some come in better condition than others. If you are so particular you should not be buying used games to begin with.

You should not be buying use games from _______, is more accurate. Secondspin.com has a policy as to what condition traded in items are accepted. I'll be pretty upset if some of the stuff i order doesn't come with case/manual, this isn't Gamestop i'm buying from.

[georox]

Just named KMFDMs Extort and Nihil albums for 3 and 6 shipped. Wishing they had more variety in music along the lines of what I'm looking for, but eh.

[QiG]

Anyone have any clue on how long the coupon will last? I would have sent my trade-ins via 1st class rather than media this week if I knew there was still an opportunity to save. I'm eyeing an used PS3 game that would drop down to about $30 for me after coupon and credit. Thanks

[sml_mndz]

does their games come wit artwork & instructions?

[myjester2112]

Just named KMFDMs Extort and Nihil albums for 3 and 6 shipped. Wishing they had more variety in music along the lines of what I'm looking for, but eh.

My thought too. Wish it was with wherehouse.com, which has more of a variety. But still a pretty good deal especially due to shipping.

[Squarehard]

does their games come wit artwork & instructions?

My orders came with everything and in excellent condition too. I am very satisfied.

[zenintrude]

does their games come wit artwork & instructions?

See my posts in the previous page... (hint: not always, despite most claims otherwise)

http://farm4.static.flickr.com/3214/2351338420_08a1b475a8.jpg

http://farm4.static.flickr.com/3177/2351338586_e24bb97495.jpg

As you can see, I was less than pleased with my copy of Red Faction II.

Here's their latest email... telling me to go to some website and print out a manual myself. Clearly they don't *get* the point of the thing, especially ironic since part of their claim to fame is dealing in "collectible" CDs and DVDs:

Thanks for taking the time to share your thoughts on this with us.

It's feedback like yours that helps us to determine what the next
improvements to SecondSpin.com should be. I have passed your comments on
to the appropriate people.

We recommend visiting the following site where you can download a
replacement instructions manual:

www.replacementdocs.com

Please feel free to contact us if we can be of further assistance.

Thanks,

Meredith
Customer Service
www.SecondSpin.com

[Xtreem813]

mmmmmmmm, bad PR-speak tastes delicious. I'm glad I didn't order from them when you told me about the deal.

[Jack]

I've ordered from them before and everything is usually in good shape, but they have sent me damaged, defective, and incomplete games before. About half the time, I don't get a Gamecube, PS2, or Xbox case, I get a generic one. My most recent order (using this coupon) arrived today and one of the three games is missing the manual and the other two have damaged boxes. The condition of their games are certainly better than Gamestop, but they don't seem to be as strict with trade-ins as they claim.

[fatez]

See my posts in the previous page... (hint: not always, despite most claims otherwise)

http://farm4.static.flickr.com/3214/2351338420_08a1b475a8.jpg

http://farm4.static.flickr.com/3177/2351338586_e24bb97495.jpg

As you can see, I was less than pleased with my copy of Red Faction II.

Here's their latest email... telling me to go to some website and print out a manual myself. Clearly they don't *get* the point of the thing, especially ironic since part of their claim to fame is dealing in "collectible" CDs and DVDs:
you should call their customer service line... if they have another item available they will gladly send you a free replacement.

[Darklighter]

My games came yesterday and are in good condition. Disc, box, manual. All there. One of the boxes is a little worn and one of the discs is a little more scratched than I expected (but still much better than what I would get from a place like GS). Worth the good price imo.

[BigA12989]

does anyone know if the coupon stacks? i mean, if i order three games in one order, will the coupon apply to all three games or just one? thanks

[sillymonkey321]

does anyone know if the coupon stacks? i mean, if i order three games in one order, will the coupon apply to all three games or just one? thanks

i ordered 3 games, 1 dvd, and 5 cds, coupon works for entire order.

[cranguy]

My thought too. Wish it was with wherehouse.com, which has more of a variety. But still a pretty good deal especially due to shipping.
Wherehouse and Second Spin share the exact same stock (as far as used goes). What's in stock at one site will be in stock at the other. Which is a good thing to know, because they often run different promotions at the same time.

[badramen]

Is it weird that all my orders shipped then all traces of me purchasing them vanished from my bank account, including getting my money back?

[myjester2112]

Its possible I could be wrong, just seemed that wherehouse.com had more items in stock.

[Teqonix]

Is it weird that all my orders shipped then all traces of me purchasing them vanished from my bank account, including getting my money back?
What do you mean? There were some Visa Auth charges placed on your account from SecondSpin, your orders where shipped out, and then those Visa Auths just dropped off and didn't appear on your statement or anything?

[thelonepig]

Is it weird that all my orders shipped then all traces of me purchasing them vanished from my bank account, including getting my money back?

It happened to me too. It'll show back up again in a day or two.

[sillymonkey321]

I wish there was a way to see what new things they get in daily. Seeing 70+ games added for Sunday and then clicking on the Just In Games section, there's a list of 800+ games. Is there any easy way to find which games were actually added each day?

edit: The "personal favorites" page helps though for finding specific things.

[Uberslaughter]

My games came yesterday and are in good condition. Disc, box, manual. All there. One of the boxes is a little worn and one of the discs is a little more scratched than I expected (but still much better than what I would get from a place like GS). Worth the good price imo.

Very similar experience here. I've ordered alot of games from them since I found out about the sale. I received my first order, which consisted of Condemned, Viva Pinata, and Dead Rising.

Dead Rising was in great condition, box, case, manual, almost flawless disk.

Condemned had the box, case, manual, but the CD was a little more scratched than I'd have liked.

Viva Pinata had the box, case, manual, and a good condition CD but the front plastic cover had some kind of sticky stuff on there (looked like a label had been there at one point in time). Nothing a couple minutes of work didn't take care of.

All in all, I'm satisfied with my SecondSpin experience. I get decent used games at steal prices (Avg about $15 per 360 game)

[animemaniac14]

still workin :-D

[vherub]

Placed another order for more music, andrew bird's Mysterious Production. Too bad they still don't have anything by White Rabbits or Band of Horses.

[flink]

Just got my order for Mega Man X Collection for ps2 today. Case was in pretty crappy condition, and the disc itself has about 10 hairline scratches. Everything plays perfectly, however, so I won't complain too much. Will switch out the case to prettify things a bit.

I'd probably buy from these guys again if the deal fit the bill.

[Skylander7]

Hmmm.. I'm surprised the coupon code still works, I haven't heard it mentioned again on Howard 100 or Howard 101 on Sirius (the code "HEYNOW" was being promoted through Howard Stern surprisingly). I haven't heard the commercial for it since last week. Hopefully they'll cut a few HD-DVD prices before it's dead!

[urge26]

I just got my big order in. Out of 10 games, all of the discs were in mint except for SSX3 which had some light scratches. All of the games had manuals, but some of the Xbox games came in black cases. Overall I'm pretty pleased. Secondspin comes close to EStarland, but not quite as good (at least in my experiences). They definately blow away Gamestop who have sold me cracked discs.

[cranguy]

They definately blow away Gamestop who have sold me cracked discs.That has happened to me as well :dunce:

[Teqonix]

Hmm, my second order came in today, and it's certainly not as nice of a turnout as the first one was. My Viva Pinata case was cracked, and the disk has the '360 Ring' on it - someone knocked over their console while the game was in it and traded it in. Ratchet and Clank: Going commando also has some serious scratching on one half of the disk - almost like the game was sitting in the middle of some books or cases and was moved around a lot - ugh.

Well, let's hope exchanging items is easy. =\

[m6oo]

Got my copy of Mercenaries (GH) for the PS2 yesterday. Very pleased...The disk was in near mint condition w/manual and original case. Thanks OP!

[buyout]

I got my two Wii Play bundles. Both had zero scratches on the disks. One was still wrapped like new. Both remotes work perfect.

[NoHo]

Do the games come with original cases, covers, and manuals?

[SpiderLocMTGO]

Do the games come with original cases, covers, and manuals?

This has been said about 32552 times in this thread if you would learn to read. They usually do, but sometimes it is a plain DVD case.

[blue ocarina]

From what I've seen, I wouldn't count on getting original materials 100% of the time.

My order arrived yesterday, bought Prey, Baten Kaitos: Origins and StarFox Assault.
Both the GamCube games came in stock DVD cases

Other than that, items were in near perfect condition.

[Darklighter]

Is it weird that all my orders shipped then all traces of me purchasing them vanished from my bank account, including getting my money back?

Same thing happened to me. I noticed yesterday that the charges have disappeared from my checking account.

[DesertFox]

Same thing happened to me. I noticed yesterday that the charges have disappeared from my checking account.

The charges will come back when they ship your order.
Sort of like the instant $1 charges.

[Teqonix]

Wow! Customer service with SecondSpin is excellent! I emailed them last night at around midnight and within 6 hours I got a response telling me that they had placed a new order for the same games I had issues with - and they apparently don't even need me to return the defective games I got.

Well, these guys are on my bookmarks for good, now. Excellent experience all around.

[NeoGutsman]

I just got in my Gitaroo Man Lives! for the PSP in absolutely mint condition. The case is smooth and scuff-free, the manual looks untouched, and the game mint as well. Thanks for the original heads-up, OP!

[Darklighter]

The charges will come back when they ship your order.
Sort of like the instant $1 charges.
I received my order last week. :razz:

[BustaUppa]

Wow! Customer service with SecondSpin is excellent! I emailed them last night at around midnight and within 6 hours I got a response telling me that they had placed a new order for the same games I had issues with - and they apparently don't even need me to return the defective games I got.

Well, these guys are on my bookmarks for good, now. Excellent experience all around.Yeah, they can be awesome like that! I've had nothing but good experiences with them when it comes to defective items. One time they didn't have any replacements available, so they just gave me store credit without asking for the item back. They treat their customers with an awful lot of trust, which is seldom the case with online stores.

Anyways this deal is especially good for CD's. For anything in the lower price range, the free shipping actually makes this a better deal then the 33% off sale that they occasionally run. There are a lot of DIRT cheap compilation albums to be had here... I've gotten a couple of Funkmaster Flex "mixtapes" and some Now CD's so far.

[Snake2715]

I couldnt give my Mixtapes aware from Funkmaster Flex....

[imacgod]

If you need replacement Wii and/or GameCube cases, buy them from the online Nintendo store (store.nintendo.com). I've seen Xbox and Xbox 360 cases online, with the seller claiming they are new and OEM, but not sure. Real and new PS2 cases seem more difficult to find.

Still waiting on my orders. Kind of anxious after hearing mixed reviews, although their customer service sounds like they will resolve issues properly. I did order a bunch of games, so we'll see how this goes down. Photos for sure.

Interestingly, if you order internationally, you get no jewel cases. Why? I don't know. I was checking to see if I had a tracking number or anything on my orders (nope!), and I saw that little tidbit.

[ReaperZER0]

I cannot get ahold of their customer service at all, and I have an order that "supposedly" shipped over two months ago. I just cannot get any response from them, haven't been able to for a long time. Damned order was almost $200, and that's down the drain now apparently. Thanks SecondSpin...

[sillymonkey321]

Just got my order today. Out of the 3 games i got, all had cases/manuals and the discs in pretty good shape. The only small annoyance was Blue Dragon's manual had a coffee ring on the back, manuals aren't coasters! I still prefer buying from gamefly for used games, but their sales haven't been any good since the new years one. My dvd and 6 cds were all in good shape as well, overall i'm pretty happy with my order.

[imacgod]

Story time! Yay! (Now with pictures!)

So, I'll be honest, I'm pretty anal about how my games and their cases should be. My three requirements for games to be perfectly acceptable:
- Discs have little to no scratches or dirt.
- Manuals are crisp, not wrinkled.
- Cases feel smooth and have no signs of dirt.

I can live with dirty cases since they are replaceable, but being anal, they don't feel perfect. Discs and manuals should always be mint though.

Today... some of my packages arrived from Second Spin...

http://img183.imageshack.us/img183/3735/img0353lg9.th.jpg (http://img183.imageshack.us/my.php?image=img0353lg9.jpg)

I opened the envelope first to find Stranglehold Collector's Edition for the Xbox 360.

http://img183.imageshack.us/img183/9302/img0354dd0.th.jpg (http://img183.imageshack.us/my.php?image=img0354dd0.jpg)

Why they shrinkwrapped theses games, I won't understand. It is an FYE store, so I shouldn't be surprised, I suppose. And since they shrinkwrap these games, why they don't keep the labels ON THE SHRINKWRAP, I won't understand either. Anywho, I tore off the shrinkwrap and stickers. The little used stickers come off easily. They might leave slight residue if you rip them off quick, but stick the label back over those spots and they'll get stuck to the adhesive and come right off. I rubbed my hand on the cover to check for holes and scratches and I found one. The plastic looked a little wrinkled and wasn't exactly "like new" smooth, but it was okay. I popped open the case to find the game in perfect condition. Oddly, the Bonus DVD was in a paper sleeve. I thought there would be another tray inside, but I was wrong. Maybe that's how Second Spin packaged it. I don't know. Also, the Bonus DVD had a spot of scratches (like a 1 cm x 1 cm square). But, the manual was in perfect condition. Approved, but will need a new case.

http://img214.imageshack.us/img214/514/img0356tt7.th.jpg (http://img214.imageshack.us/my.php?image=img0356tt7.jpg)

Next up was one of the boxes. Ripped it open. Packaged decently. No bubble wrap or anything, but I hate that stuff anyway.

http://img183.imageshack.us/img183/7969/img0359mm1.th.jpg (http://img183.imageshack.us/my.php?image=img0359mm1.jpg)

F-Zero GX. The case wasn't smooth. Felt rough. After peeling and unwrapping... Dammit. They have these old labels and new labels. The old labels are perfectly rectangular and leave behind most of the label (you will see that's not always the case later...). The new labels have rounded edges much like the red USED labels, so they peel easily and smoothly when done carefully and slowly. If you're lucky, the label will have part of itself on the plastic of the case itself and not the sleeve. Makes peeling much easier.

http://img209.imageshack.us/img209/1706/img0362lz4.th.jpg (http://img209.imageshack.us/my.php?image=img0362lz4.jpg)

Anywho, popped open the case. Manual there. Check. Game... Boo.... Scratched up. They aren't deep scratches, but scratched. Not looking so hot Second Spin. Disapproved. Will complain about this one.

Next is Bloody Roar. The case is horrendous. I got this gigantic deep cut on the back. And it feels nasty. Inside... Surprisingly, the game is in perfect condition sans a few fingerprints. Manual is crisp, too. The insert was luckily unharmed, so I will keep this one and replace the case. Also had the crappy old label.

http://img338.imageshack.us/img338/2930/img0363zh9.th.jpg (http://img338.imageshack.us/my.php?image=img0363zh9.jpg)

SSX Tour. Perfect. This game must've been new. Case is perfectly smooth. Game disc is perfect. Manual is mint. I don't think anybody even played it. Approved.

http://img237.imageshack.us/img237/7505/img0365up9.th.jpg (http://img237.imageshack.us/my.php?image=img0365up9.jpg)

Sonic Rush Adventure. New label, but I failed at peeling it off properly. Game and inserts are fine. Case is good too. Approved.

http://img247.imageshack.us/img247/9632/img0367if3.th.jpg (http://img247.imageshack.us/my.php?image=img0367if3.jpg)

Tekken 4. Finally bought a copy. Looking inside shows us... This isn't a PS2 game case! Lame. The manual is slightly damaged because of the little tab that sticks out on the spine. Game in perfect condition. Approved. Just need a new case.

http://img206.imageshack.us/img206/452/img0368sw8.th.jpg (http://img206.imageshack.us/my.php?image=img0368sw8.jpg)

Virtua Fighter 4 Evolution. Case is rough and the dirt spots are noticeable. But it's a real PS2 case. Probably gonna have to toss the case though. And stupidly, they put a new label over the old, so the old label below left its damage. Inside we have a perfect manual and two specks on the disc. Approved after a replacement case.

http://img206.imageshack.us/img206/5974/img0370cr6.th.jpg (http://img206.imageshack.us/my.php?image=img0370cr6.jpg)

Next box...

First up Star Wars Rogue Squadron for the GameCube. Case will need a replacement. Pop the case open and I find... Only a game disc. Lots of smudges, but no scratches. Hopefully cleanable. This one is unfortunately disapproved. I need my manual. Another one for customer service.

http://img120.imageshack.us/img120/9071/img0373is8.th.jpg (http://img120.imageshack.us/my.php?image=img0373is8.jpg)

Better luck with Jade Empire. Oddly the used label is already broken.... Hmmm... A look inside shows us our game and manual are fine though. Case is kind of rough. Will be replaced. Perfectly mint game and manual though. Like new. Approved.

http://img291.imageshack.us/img291/2198/img0376tg4.th.jpg (http://img291.imageshack.us/my.php?image=img0376tg4.jpg)

[imacgod]

Soul Calibur III. Case has some dirt at the top, but otherwise perfect. Just the way a case should be. Inside we have two discs. Yay for demos? Discs are perfect and so is the manual. You are approved.

http://img291.imageshack.us/img291/1204/img0377cn1.th.jpg (http://img291.imageshack.us/my.php?image=img0377cn1.jpg)

Star Wars KOTOR. A classic that I have yet to play. And unfortunately, probably won't get to. The case is disgusting. The disc is horrendous. Scratches EVERYWHERE. Oddly the disc is a Platinum Hits copy, and not a regular copy, contrary to what the case says. The manual is unfortunately damaged by that tab in the spine. Sorry, you are disapproved.

http://img291.imageshack.us/img291/44/img0380wj3.th.jpg (http://img291.imageshack.us/my.php?image=img0380wj3.jpg)

Next up... A brand new game? The Microsoft seal is still on this one, untouched. We have a Platinum Hits copy of Crimson Skies. It's like new... Or it is new... Just Second Spin labels on a newly unwrapped game, I guess. Fine by me. Approved.

http://img185.imageshack.us/img185/404/img0381xk1.th.jpg (http://img185.imageshack.us/my.php?image=img0381xk1.jpg)

http://img291.imageshack.us/img291/2594/img0383ea2.th.jpg (http://img291.imageshack.us/my.php?image=img0383ea2.jpg)

And that was all I got today. More on the way, as they arrive.

My conclusions:
- GameCube games are generally in bad condition.
- The new labels with the rounded corners come off easily, most of the time (not so with Sonic Rush Adventure). The old rectangular labels come off leaving behind residue and everything else, most of the time. I don't remember which, but one game had no issue with that label. Just peel carefully and slowly. Use tape to remove any extra residue. The older the game or the stock, the more likely you'll get the old label.
- You can get lucky with basically brand new games! 2 out of the 13 for me.
- Cases for the DS/GBA, GameCube, and Wii are available straight from Nintendo at store.nintendo.com. Brand new and perfect. PS2, Xbox, and Xbox 360 cases require a little eBay legwork and not guaranteed in the best condition.
- Cases are generally in lackluster condition by my standards, but may you're okay with that. Not as bad as GS/EB though although at GS/EB at least you can pick your case.
- Cases aren't always actual video game cases. Only 1 out of the 13 for me though (Tekken 4).
- Games are likely to be complete and in near mint to mint condition. 3 out of 13 from my first batch are complaint-worthy.

[urge26]

I got my 2nd shipment, discs were all pretty good, lots of fingerprints this time though.

EStarland shrink wraps their used stuff, but everything I've received from them used has been 100% mint.

One more order to go, I'm happy. I'll continue to do business with secondspin as long as heynow continues to work.

[QiG]

Received Rogue Galaxy in MINT condition save for the sticker residue left from peeling the second spin stickers off.

[ScottBigGame]

There Blu-ray and HD prices are no good for used stuff. Game prices are pretty good with coupon.

[Teqonix]

My second shipment also came in last night - all games were in good condition, with one exception: I ordered Alter Echo for PS2, and I shit you not - the game was NEW! It still had the seal on the top of the game with the Playstation hologram and title on it. Can't believe I got a game from them that had never been opened.

They also shipped out replacement copies of games that I got and were really scratched up - and apparently they don't even need me to return the old copies (which I bet would be fine with a trip to the store for resurfacing). I have been very, very impressed with SecondSpin - they've certainly got my business for a while to come with the level of service I have experienced.

[Risrepkel]

I've noticed all of the cases I've received are damaged or have residue on them. Definitely not so good. Most of the games I've got so far are mint. Only one had some marks on the surface.

[BigA12989]

just got my 3 games. they shipped out very quickly. the manuals were generally good, except one had a small tear in it. the cases were also generally good. a little wear, but nothing noticeable. overall a great experience with them.

[Damian]

Can't believe I got a game from them that had never been opened.
I've traded in new games plenty of times (paid for my 360 in fact, and 2 PSPs arriving tomorrow). They're usually crappy games from things like the K-Mart clearance where the trade in price somewhere is better than anything else you'd get, and well over the purchase price.

[kyle4404]

I received my shipment of 6 games the other day and I am overall very pleased.

My copy of stranglehold was in perfect condition along with jak 3. My copy of Indigo Prophecy had a busted DVD holder but it still holds the disc. Fable was in good condition.

My copies of Pitfall and Prince of Persia: Sands of Time were not the best condition and I emailed secondspin and they have amazing customer service. I emailed them at about midnight and I got a response within 8 hours. They sent me another copy of Prince of Persia for free and because I got the last copy of pitfall they credited my account the price of the item. I couldn't be happier with their customer service.

I will defiantly be ordering more. Also, all my games came complete with manuals etc. Some even had the registration crap inside it.

[Dah-Dee]

Thanks for the 'heynow' code -- ordered Ratchet & Clank Future: Tools of Destruction as the first game for my PS3 received as a birthday present today!

I hope $41.99 shipped is a good price for that....

[BustaUppa]

I just got an email for a new SecondSpin promotional code... "TWSS28" for 20% off CDs and DVDs (no mention of free shipping). The code works from today until April 3rd. Think this means the HEYNOW code is coming to an end?

[hhhdx4]

Got my CD, Metallica: Live **** Binge and Purge, in perfect condition with all the bonuses, doesnt even look like it was ever played.

[georox]

My three CDs have now arrived over 2 days.

First up, KMFDMs Nihil - Stickers wouldn't remove. CD Cases != DVD cases, I don't know, but the used crap left tons of residue even being careful. New jewel case one... disc had some scratches sadly.
KMFDM XTORT - same on residue issue, disc/inserts mint though.
Alice Coopers Dragontown - same as above.

Overall they need to stop putting these damn stickers on things! then again, about 13 bucks for 3 albums isn't bad.

[Mitten3333]

yesss. score. just picked up wii play with the wiimote, final ftasy crystal chronicles and baten kaitos origins. all for about 45. second spin is the shiiizzzaa.

[sergioalb64]

Got my four games today, in two shipments; ordered two days ago!

1 - Jam Sessions (DS) - $12 - Non-standard DS case with mint artwork, game, and manual; good thing I have some spare DS cases lurking around :)
2 - Hamsterz Life (DS) - $12 - Perfect; mint box, manual and game (I collect DS games :P)
3 - Flash Focus (DS) - $13 - Perfect; mint box, manual and game
4 - Polarium Advance (GBA) - $12 - Box a bit crushed, otherwise fine; mint game and manual, authentic game, too

Super fast shipping and great products; 2ndSpin FTW! I just wish they would put the stickers OVER the shrinkwrap, but they're usually quite easy to remove :P

[chakan]

Thanks for the code. Ordered Make Love! The Bruce Campbell Way Audio CD (all characters voiced by BC) for 13 bucks.

[Mitten3333]

how long does the standard shipping take? the 1-3 weeks the website says?

[BigA12989]

well, i ordered mine on the 22nd and they came on the 27th so it was pretty fast

[vherub]

media mail can take a week or two, if you order one by one, they usually ship 1st class, much quicker

[greyzieoriental]

tagging

[sillymonkey321]

Looking like heynow code no longer works :(

[Hibiwa]

That's too bad. I assume the combo free shipping and 20% off savings don't come around too often.

The PSP game and DVD boxset I received were in excellent condition. The game still had a strip of the original shrinkwrap attached to the pristine case, and I was thrilled (and relieved) that neither a scratch, nor fingerprint could be found on the six discs.

[nikkai]

that's a relief for the wallet though.... way too much money spent =D

[imacgod]

So anybody have a time where their replacement copy of a game was just as bad and damaged?

I got my replacement copy of KOTOR and yet again, it is not running properly on my Xbox. Another e-mail coming at you, Second Spin.

[Squarehard]

So anybody have a time where their replacement copy of a game was just as bad and damaged?

I got my replacement copy of KOTOR and yet again, it is not running properly on my Xbox. Another e-mail coming at you, Second Spin.

i think its mostly their last generation games that seem to be having quality issues. all of the 360, Wii, and PS3 games ive ordered from them have been in pristine and some even like it was only unsealed yesterday. and one of the games I did order had some issues, but the replacement they sent had no issues at all and works great.

[urge26]

this was posted over on the DVD section but pertains over here, the "heynow" code is working for everything, 20% and free shipping. Picked up Madden 07 for the 360, Max Payne, and Metal Arms Glitch in the System for 9 bucks total.....

[fatez]

the heynow code still works?

[urge26]

the heynow code still works?

yes, it is back working now.

[kelvena]

I just heard a commercial about that 'heynow' code this week on sirius radio so it should be up again for a while.

[animemaniac14]

It Has Been Reborn!

[fatez]

thanks... this is pretty cool. :D

[Cloggerdude]

Has anyone ever ordered a Gameboy Advance game from them?

Do they have the box and manual for used GBA games?

[groundskeeper]

Has anyone ever ordered a Gameboy Advance game from them?

Do they have the box and manual for used GBA games?

Not sure, I guess you could e-mail or call them. The info is on the About Us link on their site. http://www.secondspin.com/stores/ss/help/contact.jsp

I know with console games they normally have the manuals included but not the original case but a cheap DVD replacement. I just ordered three DS games and they all came in complete and perfect condition. Every game disk and manual I have received from them has been in perfect condition. The Gears of War Collector's Edition I bought still has the Microsoft sticker applied.

Twice I received games without the manual. I emailed support and both time they sent me replacements of the full game (disk, manual and case) without being required to return the old game.

SecondSpin is the only company on the internet I will buy used games from. They are not like Gamefly where you get disks that look like they were cleaned with an angle grinder.

[Cloggerdude]

I went ahead and bit on Swordcraft Story 2 for GBA.

Not bad for $13.10, especially since I haven't really been able to find it anywhere else. Hopefully it includes the box and manual, but I really just want to play the sequel.

[BustaUppa]

gaaahhh not this again!!! the wallet hurts... :-P

[imacgod]

Like Squarehard said in reply to my previous post said, if the game is from the last generation, it's not likely the case, game, and/or manual will be in good condition (if it's included at all). Just about every GameCube, PS2, and Xbox game I received had bad cases. The games were fine on the most part. Manuals were missing in about a handful of them. They might not be so generous with the-sending-a-new-copy-because-the-manual-was-missing-policy anymore. I asked for the manual for Rogue Squadron, but they told me to print it from that website that has manual scans. Current-gen games are in top condition from my experience. The stickers might be a bit YMMV on how easily they remove though.

I don't like their shrinkwrap machine because it leaves wrinkles on the plastic sleeve. On my perfectly mint copies of Stranglehold and Crimson Skies, you can see shapes left behind by the shrinkwrap machine. Of course, I don't think most people are anal as me about game cases and disc quality. Feel free to read my review with pics in one of the previous pages.

Happy to see the sale continuing though. Might need to pick up a few things.

[MCalvert1]

Has anyone ever ordered a Gameboy Advance game from them?

Do they have the box and manual for used GBA games?

I ordered Zelda LttP/4 Swords GBA and it included everything as if new. However, the box was crushed somewhat during shipment. Still way better than loose/bootleg.

MjC

[JBaby]

Didn't need to spend more money, but it didnt' stop me.

[fieldkillah]

this was posted over on the DVD section but pertains over here, the "heynow" code is working for everything, 20% and free shipping. Picked up Madden 07 for the 360, Max Payne, and Metal Arms Glitch in the System for 9 bucks total.....
Heh, I picked up madden 07 for 360. Couldn't beat it for 2.50 shipped.

[rpepper]

this was posted over on the DVD section but pertains over here, the "heynow" code is working for everything, 20% and free shipping. Picked up Madden 07 for the 360, Max Payne, and Metal Arms Glitch in the System for 9 bucks total.....

Heh...thanks for pointing that out. I grabbed Metal Arms for Xbox and Madden 07 and PGR3 for 360. $14.48 shipped.

[Darklighter]

In again for Halo 2 and Halo 3 LE as I just bought a 360. CAG is making me poor!

[sillymonkey321]

Thanks for the update, picked up another cd.

[kenshidoll]

Thanks a ton for this, I picked up NHL 2K6 and Madden NFL 07 for 12 bucks, awesome. These promotions by SecondSpin are fantastic, got Enchanted Arms for 16 and change last time.

[SqueeMK2]

Woo! Glad this came back. Wasn't on the fence tihs time, jumped on $11 Condemned. Hell, first game I've ordered out of this. Last time I just got a stack of movies.

[animemaniac14]

HALO 3 LIMITED EDITION FOR ONLY $25! and with my credit it's only $8 :)

[ReaperZER0]

Thanks for letting us know the code works again, I've had 200 bucks of credit sitting in my account for a week or two just waiting for a decent deal to come up... seemed like they were trying to annoy me.

[Inf^Shini]

very tempting, but my wallet is telling me NO :/

[vherub]

awesome, finally got the andrew bird album I wanted, thanks

[Uberslaughter]

Dead again so quickly? I've tried both heynow and HEYNOW but it keeps saying invalid promotion code. Can anyone else confirm this?

[RolePlayer]

Dead again so quickly? I've tried both heynow and HEYNOW but it keeps saying invalid promotion code. Can anyone else confirm this?

That means I just got in on it in time. I ordered something last night and it was working fine. I think it will prolly come back again sooner or later.

[boyward]

Neither "heynow" or "HEYNOW" worked for me.

Invalid promotion code entered

[Uberslaughter]

That means I just got in on it in time. I ordered something last night and it was working fine. I think it will prolly come back again sooner or later.

Hopefully. My credit will stay where it is till then. Damn, sure woulda liked gears =/

Thanks for checking boyward. Title needs to be changed to dead again lol.

[Behemoth9]

I think it died at 12am this morning

I remember seeing the $3 madden 07 and wanting it a few days ago, and thought "heynow" was dead... so i didnt get it.

But i went to check after seeing this thread at 4am today, if it was still valid... and i got the invalid message

so seeing as people got stuff yesterday... and i tried in the early morning... must have ended at 12.... too bad.... this is an awesome deal... just gotta wait for a ressurection

[phantomfriar2002]

Not only was it awesome but the condition of the games is terrific.

My copy of MADDEN 07 was factory sealed, too! :) LOST PLANET Collector's and GEARS OF WAR are mint with booklets...I'll definitely be buying from them again.

[bigdaddybruce44]

Damn glad I picked up the Halo 3 LE in this deal. The game was in pretty good condition...not great, but certainly no worse than a GameStop used game. And damn, Halo 3 is a lot of fun.

[rpepper]

These were in excellent condition for me too. Glad I got a non-PH PGR3. :)

[Teqonix]

These were in excellent condition for me too. Glad I got a non-PH PGR3. :)
You know, normally I'd chastise you for not wanting a GH/PH copy of something, but god damn.. The PH boxart template is horrible. =\

[urge26]

everything I've ordered from Secondspin has included the booklet and had the disc in mint to near mint condition. some have come with different cases (I've ordered a lot of 360 games with black cases) but that doesn't bother me too much. I love this place and Estarland for used stuff because they blow the doors off gamestop. the four games I just ordered recently with heynow, Madden 07 (new sealed), super smash bros. melee, metal arms, and max payne were all mint.

[illini1010]

everything I've ordered from Secondspin has included the booklet and had the disc in mint to near mint condition. some have come with different cases (I've ordered a lot of 360 games with black cases) but that doesn't bother me too much. I love this place and Estarland for used stuff because they blow the doors off gamestop. the four games I just ordered recently with heynow, Madden 07 (new sealed), super smash bros. melee, metal arms, and max payne were all mint.

ive ordered 3 games from them and all of the manuels that came with the game were ruined... two of them were ripped and the third had pages missing. i dont really care about manuels so i was fine with it cause the discs were "playable." i wouldnt say they were mint tho.

[offensive_jerk]

Just ordered 2 ds games. They arrived about 4 business days later in nice condition, with nice manuals.

[Darklighter]

My games came today. The discs show little to no use. The Halo 3 metal case is a little banged up but I don't care about that. Halo 2 did not come with a manual, so I'm going to see if their support is nice enough to send one. All in all, I'm still happy with this place.

[TimTucker]

currently alive!

[cranguy]

Fantastic, thanks for the update

[bigdaddybruce44]

Nice, alive again. Any really good deals to combine with this? The Halo 3 LE was a steal.

[Squarehard]

i just got done patching the last hole in my wallet, but o well, cant pass up HEYNOW

[sillymonkey321]

In for 2 more really cheap cds, thanks for the heads up again.

[shadowkast]

if they had blu ray I'd be in...I spent like $60 last time they had this...nice sized box worth of movies:)

[ReaperZER0]

if they had blu ray I'd be in...I spent like $60 last time they had this...nice sized box worth of movies:)

They do just search "blu-ray" in DVD's. Weird, but they're there. ;)

[sillymonkey321]

:) looked back on my favorites list and there was a copy of God Hand and Incredible Hulk Ult Destruction in-stock that i picked up. Another $19 out of my wallet.

[rapsodist]

Thanks for the heads-up! I picked up J Dilla's The Shining and Fearless Fighters. No games for me this time.

[Edge]

Tempted to pick up Lost Planet CE for under $15 shipped even though Colonies is out. You could also get Madden '07 for around $1.50 :D

[Darklighter]

Halo 1 for < $7, I'll take it. Lol, I've gotten all three Halo games from this place now for under $40.

[abhinav]

I don't see any huge deals here, am i missing something?

[bigdaddybruce44]

It's too bad their prices for used Blu-rays and HD-DVDs are often what you would pay for a new copy on Amazon or DD.

[urge26]

I ordered Superbad on blu-ray for 12 bucks and change, pretty good deal on that movie.

[YoshiFan1]

Space Channel 5, $0.80 http://www.secondspin.com/games/product-detail.jsp?id=1030402

Tennis 2K2, $0.80 http://www.secondspin.com/games/product-detail.jsp?id=2106799

[Jack]

Thanks for the update. I ordered Paper Mario (Gamecube) for about $7 shipped.

[animemaniac14]

FINALLY got my hands on Resident Evil for the GameCube...just hoping it actually ships...VERY tempted to grab Blue Dragon since I'd only be paying about $4 in cash...any suggestions on that one?

[alfonsosoriano]

any idea how long this might go til?
i am waiting til fye starts the 20% extra trade bag deal then i would def hit up this offer with the fye credit


Unknown really. It just stopped last time then started, then stopped, and now it's started again.

[koster]

HEYNOW is dead again... :-(

[animemaniac14]

yes and has been for the past 2 days :( sad i know. Can someone please mark this thread as DEAD (for now)?

[foxdvd]

I keep missing it!!!

[n8rockerasu]

HEYNOW is dead again... :-(

This is why it's called HEYNOW...and not HEYFORALITTLEWHILE ;)

[no_exit]

The prices are waaaaaaaaay too high for used games.

[foxdvd]

The prices are waaaaaaaaay too high for used games.

But that HALO3 Limited deal was amazing when this first came out. Everything else is high..agreed.

[guinaevere]

In again for Halo 2 and Halo 3 LE as I just bought a 360. CAG is making me poor!Ah, but you're rich in games.