B2G1 Free @ TRU - Online now! (40% Off Wii Accessories dead)

[Ice2Dragon]

TRU online is being a dick to its customers who were looking foward to FIFA 09. The release date was supposedly today and at 12 am it said back ordered then I log on this morning and they moved the date back to the 21st.

True asshats working at tru

Its in stores since wednesday just to let you know :(

[habitante]

yes! just got dead space (was in the back) saints row2 and fracture (those last two as placehoooooooooooooooooolders!) this tuesday far cry2 and fable 2 are mine, MINE!

[FlyingMonkey9]

I might not have saved much by getting the LE of Fallout 3, but for 150 I got Fallout 3, NBA 2K9 and Saints Row 2.

I bought them online and will probably keep all 3 since Im very happy with them. In case I decide to toss NBA 2K9 do you think they would let me return it in a store? Or even just return for money back?

Oh, and I rented Dead Space from BB today. 7 bucks for a couple weeks. Ill beat it and be done with it. Fallout and SR have replay value

[OGHowie]

I might not have saved much by getting the LE of Fallout 3, but for 150 I got Fallout 3, NBA 2K9 and Saints Row 2.

I bought them online and will probably keep all 3 since Im very happy with them. In case I decide to toss NBA 2K9 do you think they would let me return it in a store? Or even just return for money back?

Oh, and I rented Dead Space from BB today. 7 bucks for a couple weeks. Ill beat it and be done with it. Fallout and SR have replay value

I brought in my packing slip last year and was able to return Madden 08 for store credit.

[starshipvelcro]

AHH!! little big planet was delayed!!! darnit!

[WasabiJoe]

Irvine, CA Toysrus did not have deadspace, Saints Row, NBA2k9, nor Socom

[IamMcLovin]

Cerritos, CA No Dead Space, Fifa 09 or Buzz PS3 (if you're into that).

SOCOM only available as stand alone w/o headset ($39.99).

[Pootie Thang]

Westminster, CO

I picked up
Socom: Confrontation (w/ headset)
Saint's Row 2 (Going to exchange for RockBand 2)
Pure (Going to exchange for Midnight Club: Los Angeles)

They also had Dead Space, Fifa 09, and Buzz! as well.

[blaze42]

Westminster, CA Best Buy price matched with ease, picked up Dead Space(ps3), Socom w/headset and NBA Live 09 (ps3). Just took the games and the ad to the cashier, and the manager ran it through, no hassle.

[Setsuna12x]

:bouncy:Charleston, SC Best Buy price matched no problem. Got Dead Space (360), Saints Row 2 (360) and Dead Space (PS3) (for a friend)
w00t!

[DrDunk]

I think it will drop after release. I was thinking of doing the same on eBay, but shipping these things out won't be cheap either.


Yeah...probably true. Still tempting though, as long as you could sell them for over 40 per plus shipping you would still be getting a deal.

[xelhefex]

So yesterday my brother and I went to get 3 socom bundles 1 for each of us and 1 for a friend but they only had 2 so i grabbed SR2 as a placeholder. Today i called a different TRU and they had 1 socom bundle so i asked them to hold it and i rushed over. I handed the gift receipt to the lady at the register and she then scanned it in and gave me a giftcard with $64 on it. So instead of getting that 3rd socom i just went on my way with my B1G1 deal :)

[earvcunanan]

Probably a dumb question, but does TRU have this B2G1 Free ad in stores? I'd like to see if BB can match the ad.

I'm in Seattle, WA, and if any CAG here has had any luck with a BB matching this ad, then let me know! Thanks.

[dag25]

The BestBuy in Westminister CA didn't except the toys r us deal for me.

[Ice2Dragon]

Probably a dumb question, but does TRU have this B2G1 Free ad in stores? I'd like to see if BB can match the ad.

I'm in Seattle, WA, and if any CAG here has had any luck with a BB matching this ad, then let me know! Thanks.

Yes the ad is in stores. or you can just print it from toys r us's website.

[blaze42]

The BestBuy in Westminister CA didn't except the toys r us deal for me.

Wow really? What did they say to you, cause i was planning on getting picking up a couple of copies of fifa 09 for me and my friends tomorrow from there.

[SteveMcQ]

Got Saints Row 2 (360), Dead Space (PS3) and SOCOM bundle as well. I'm gonna call another TRU tomorrow to try and exchange the PS3 Dead Space for the 360 version. I don't wanna deal with that same TRU as the grouchy manager there told me, with a snarl, "If you wanna do that kind of exchange, you'll have to bring allof the games in while the promo is still going on."

Sheesh. This when the R-Zone employee just told me I could do it without any problems. They really need to get their policies together and stick to them. Makes me weary to even open up any of the other games if I'm gonna get stuck with the PS3 version of Dead Space.

[VaRIABLE SoUL]

damn, the TRU by me (Maryland Prky + Flamingo in Vegas) sold the last copy of Dead Space a few minutes before I got there. they had no Socom bundles..

ugh, i ended up getting Rock Band 2, Pure, and Saint's Row 2. I asked for gift receipts on Pure and Saint's Row 2 since RB2 is the game i wanna keep. the associate, a very disgruntled lady, said "i'll try but yesterday it wouldn't let me give more than 1 gift receipt." After the transaction she hands me 3 gift receipts and Pure was the free game... She shuffled the games after grabbing them from the case. I shoulda paid more attention but some European guy was berating her on how there were no cashiers in the store so he was making a scene..

ugh, a gift receipt for the free game means nothing right? i can't exchange it right?

I might just ask for a giftcard for both RB2 and Saint's Row 2 so I can just head to the RZone area once they restock Dead Space and get Fable 2 next week.

[nanobi]

I swapped out Star Wars Force Unleashed for Dead Space for ps3 since thats all they had. LIC TRU had a couple of copies of Dead Space for ps3 only, 360 sold out early in the day. They didnt have any copies of Socom. They had a couple of copies of SR2 for both systems. They didn't have 2k9.

My haul so far is Dead Space(PS3), SR (360) and Rock Band 2 (360) as my free game. I also spoke to the manager of the store, who has a pretty cool guy and he said that I could bring back any game as long as it wasnt the free one within the 45 day exchange period for any game they had in stock.

I also tried the Maspeth TRU on Metropolitan Ave in Queens and they had nothing. The only thing of note was SR2 for the PS3, no 360 copies, no 2k9, no dead space, nor socom. The place looked cleaned out.

Also, as an aside, at the LIC TRU, I picked up the Silver Surfer, Galactus and Human Torch muggs!

Dead Space is now available at the Middle Village TRU, but there were only 3 left about 1.5 hrs ago. I just saw a bunch of people staring at a bunch of games they didn't want, but had to buy b/c they didn't want to pass up on the B2G1 deal. Since they didn't have SOCOM nor NBA 2k9 there, I went to the LIC location, which had just as bad a selection as Middle Village. I'm going to try my luck at BB PM tomorrow morning.

[Ice2Dragon]

damn, the TRU by me (Maryland Prky + Flamingo in Vegas) sold the last copy of Dead Space a few minutes before I got there. they had no Socom bundles..

ugh, i ended up getting Rock Band 2, Pure, and Saint's Row 2. I asked for gift receipts on Pure and Saint's Row 2 since RB2 is the game i wanna keep. the associate, a very disgruntled lady, said "i'll try but yesterday it wouldn't let me give more than 1 gift receipt." After the transaction she hands me 3 gift receipts and Pure was the free game... She shuffled the games after grabbing them from the case. I shoulda paid more attention but some European guy was berating her on how there were no cashiers in the store so he was making a scene..

ugh, a gift receipt for the free game means nothing right? i can't exchange it right?

I might just ask for a giftcard for both RB2 and Saint's Row 2 so I can just head to the RZone area once they restock Dead Space and get Fable 2 next week.

I was able to swap socom (Free game) for the same thing with the headset (20 bucks more) with no problem, I bought in ALL 3 games and they rerang me out.. so its possible.

[duckydan]

I was able to pick up Dead Space, Star wars TFU, and very much to my suprise Fable 2... they had it out early. Wish I would have been able to get NHL 09 or Saints Row 2 but I'll be happy with what I do have.

[phenommsu]

Jackson, MS. I was able to pick up Dead Space (Only had 2 copies and I got the last), Saints Row 2, and Pure. Here's the kicker... almost snagged FABLE 2, alas, it would not scan. lol. 3 people tried. I told them why not just let that be the free game and enter it manually? Manager was trying but I couldn't get it to work right. They said, "Well just get another game and come back tomorrow and we will see if it works then. Lol. I said, "Ok I will be back in a few days..."

[Busyman]

Success!

Batches are separate purchases and I got gift receipts for every game.

F=Free
K=Keeper
PH=Placeholder

Batch 1:

Dead Space (360; last copy) - F,K
Star Wars FU - PH
Saint's Row 2 - PH

Batch 2:

Infinite Undiscovery - F,K
Okami (Wii) - K (maybe)
Zelda TP - K (maybe)

Batch 3:

Socom: Confrontation - F,K
Pure - PH
Mercenaries 2 - PH

Batch 4:

Viva Pinata Party Animals - F,K
Virtua Fighter 5 Online - K
Thrillville Off The Rails (Wii) - K (maybe)

I have 4 definite placeholders and will probably go back tomorrow to do one more $60 batch. I dunno one more $60 I really want right now though.

I'm checking used prices right now at Gamestop to see of I'll get better deals for the games other than the $60 ones.

[life.exe]

I was able to pick up Dead Space, Star wars TFU, and very much to my suprise Fable 2... they had it out early. Wish I would have been able to get NHL 09 or Saints Row 2 but I'll be happy with what I do have.

I just seen the roto hold list this morning and it had the right date for Fable. I wonder why they had it out.

[Layd Dly]

Went back tonight and returned my Mercenaries 2 PH for the last copy of Dead Space PS3.

[silent h3ro]

I was able to swap socom (Free game) for the same thing with the headset (20 bucks more) with no problem, I bought in ALL 3 games and they rerang me out.. so its possible.Do all the games need to be sealed in order to exchange one of them? Did you just use the original receipt?

[kidrocklive]

Wow really? What did they say to you, cause i was planning on getting picking up a couple of copies of fifa 09 for me and my friends tomorrow from there.

The Bestbuy in Pontiac, MI wouldn't do it for me either. They said they only do actual prices and not percentages off or buy x get x free promotions

[Se7en69]

My Toys R Us still has not gotten Dead Space for any system in. Funny though... They have display cases for Dead Space, Gears Of War 2, Fallout 3, Fable 2, ect... I asked what was up and if I could buy any since the box stated to take the box to the front and ask the employee for a real copy. Naturally, they said no we do not have them. Asked about Little Big Plane and Rock Band 2 for PS3 and they said they did not know when they were getting them in. This is why I stay away from this place.

[JunJun]

Pootie Thang must've got the last SOCOM with headset at Westminster because they didn't have that or Dead Space (360) when I got there today. So I got Buzz TV!, Saint's Row 2 360, Mercs 2 360, Clubhouse Games, Virtua Fighter 5 Online 360 and Harry Potter Order of the Phoenix 360 all for 173.48 after tax. No go on the gift reciept though so I will probably start playing them and just keep the ones I got.

[QuePasa87]

Got Saints Row 2 (360), Dead Space (PS3) and SOCOM bundle as well. I'm gonna call another TRU tomorrow to try and exchange the PS3 Dead Space for the 360 version. I don't wanna deal with that same TRU as the grouchy manager there told me, with a snarl, "If you wanna do that kind of exchange, you'll have to bring allof the games in while the promo is still going on."

Sheesh. This when the R-Zone employee just told me I could do it without any problems. They really need to get their policies together and stick to them. Makes me weary to even open up any of the other games if I'm gonna get stuck with the PS3 version of Dead Space.

My situation was nearly identical (just had Brothers in Arms to exchange for Dead Space 360 instead of PS3 Dead Space. The manager at my TRU snarled at me too since her sales girl had trouble typing in the SKU numbers of the other games I got and blamed me for not bringing my other games when I was told the day before I wouldn't need them. At least we got our Dead Spaces :)

[Mindzeye82]

I bought Dead Space, Lego Batman, and Star Wars:FU - but I'm contemplating returning one of those games for Saints Row 2 - anyone out there have any recommendations?

[jrhawk42]

Probably a dumb question, but does TRU have this B2G1 Free ad in stores? I'd like to see if BB can match the ad.

I'm in Seattle, WA, and if any CAG here has had any luck with a BB matching this ad, then let me know! Thanks.

BB told me they wouldn't match deals, only prices.

Luckily my friend had a receipt he saved from them price matching TRU from a previous deal so I got "grandfathered" in.

[blurredvision]

I went to Wal-Mart on lunch today, and they refused to price match the TRU deal. So after work, I went to TRU, and checked out the stuff they had on the shelf, and it was a pretty meager selection. I wanted to pick out 3 games that I'd want incase something happened, but I could only find 1. Their selection was pretty crappy on the shelf. So I walked over to Best Buy (which is directly attached to the TRU in the same building), and they refused to price match the TRU deal on the grounds that they only matched specific dollar off sales. It was worth a shot. :)

I walked back over to TRU to take another look just in case, but I expected to just give up and walk out of there, because I didn't want to risk it and buy games that I don't want. I just happened to take a look at their case behind the register this time, and eureka, there sat probably the only 2 other games I would want--the SOCOM headset bundle for the PS3, and Dead Space for the 360. I got those two along with NBA 2K9 for the 360. SOCOM was rung up as my free game, and as far as I could tell, was the last one in the Lexington, KY store.

So, Dead Space is definitely my "placeholder" as a game that will be taken back and attempted to exchange with another in the future. I'll most likely keep NBA 2K9, and I'll read up on SOCOM to see how it is, and possibly keep it.

[KillaHoe]

I got lucky with my 2nd trip back to TRU...

I saw they finally had Dead Space so I couldnt resist buying games again...

Hells Highway $59.99
Infinite Undiscovery $39.99
Dead Space FREE

if you wondering why wasnt the Undiscovery the free game is because for some odd reason the lady gave me $20 off selected item

In the end I only paid for $108.73...

will post receipt tommorrow...

[SteveMcQ]

I got lucky with my 2nd trip back to TRU...

I saw they finally had Dead Space so I couldnt resist buying games again...

Hells Highway $59.99
Infinite Undiscovery $39.99
Dead Space FREE

if you wondering why wasnt the Undiscovery the free game is because for some odd reason the lady gave me $20 off selected item

In the end I only paid for $108.73...

will post receipt tommorrow...Yeah, that's been confirmed. The sale price of Infinite Undiscovery rings up, but is still included as one of the two games that you pay for. Nice little deal for those who want it as part of their three choices.

[Layd Dly]

I got lucky with my 2nd trip back to TRU...

I saw they finally had Dead Space so I couldnt resist buying games again...

Hells Highway $59.99
Infinite Undiscovery $39.99
Dead Space FREE

if you wondering why wasnt the Undiscovery the free game is because for some odd reason the lady gave me $20 off selected item

In the end I only paid for $108.73...

will post receipt tommorrow...

Its been posted already but Infinite Undiscovery rings up as a $59.99 game but then a -$20.00 On Sale. I did the same thing i did on my trip but i already knew ahead of time, so essentially you get a free $59.99 game instead of a $39.99

[Grinchy]

My TRU had one copy of Socom (without a mic) and no Dead Space. It really sucked since my brother and I were both buying Socom and I was going to get dead space for free.

Oh well, grabbed our Socom copies at Target.

[outphase]

It just happens that the sale ends the day before the RB2 bundles come out. Doh!

[KillaHoe]

Its been posted already but Infinite Undiscovery rings up as a $59.99 game but then a -$20.00 On Sale. I did the same thing i did on my trip but i already knew ahead of time, so essentially you get a free $59.99 game instead of a $39.99

really didnt know that, though that since buy 2 get 1 free is going on there will be no sale...

[xelhefex]

To exchange the games do we need to have the gift receipt, or is that to get a gift card? IDK if I should ask for the gift receipt or not.

I'm pretty sure i wasnt supposed to get the money back because technically i got 2 games for $64 which is fine with me :)

[MiserMike]

Hey, I have a question, Im going to TRU tomorrow and since the closest to me is the one in times square, and they are over charging for dead space and socom, so I was thinking about countering this. Some of you have reported that Infinite Undiscovery, when its rung up, shows up as 40 dollars, yet it counts as a 60 dollar game and w/e third game, would be the free one. Can I get 2 infinite undiscoverys and a free game (NBA 2k9) and then exchange the IUs for two $60 PS3 game later?? (Sorry if this is considered fraud).

[prim4444]

Hey, I have a question, Im going to TRU tomorrow and since the closest to me is the one in times square, and they are over charging for dead space and socom, so I was thinking about countering this. Some of you have reported that Infinite Undiscovery, when its rung up, shows up as 40 dollars, yet it counts as a 60 dollar game and w/e third game, would be the free one. Can I get 2 infinite undiscoverys and a free game (NBA 2k9) and then exchange the IUs for two $60 PS3 game later?? (Sorry if this is considered fraud).

You can, but you would still have to pay the difference since your only paying $40.

[prim4444]

My Toys R Us still has not gotten Dead Space for any system in. Funny though... They have display cases for Dead Space, Gears Of War 2, Fallout 3, Fable 2, ect... I asked what was up and if I could buy any since the box stated to take the box to the front and ask the employee for a real copy. Naturally, they said no we do not have them. Asked about Little Big Plane and Rock Band 2 for PS3 and they said they did not know when they were getting them in. This is why I stay away from this place.

LBP and Rock Band 2 are already in stores. Just have to wait for street date before they can sell.

[jurysch]

Picked up Dead Space (360), De Blob & Okami at the TRU grand opening in Allen, TX. Dead Space was not on display, had to ask for it behind the counter.

[Perfect*Ending]

1 day left. Might make one last trip.

But this year's sale happens at the worst time, for me.

[Shady3011]

Man, I shouldn't be buying anything anymore, but something in me wants one last run at this. Someone shoot my legs.

[KillaHoe]

I'm pretty sure i wasnt supposed to get the money back because technically i got 2 games for $64 which is fine with me :)

it depends on worker or store, the TRU near my area dont ask for the 3rd game to be return all they require is that the 2 paid games must be sealed and you have your receipt... got a friend who was doing that and he manage to get all the games he never had for free...

[Guerrilla]

Hey, I have a question, Im going to TRU tomorrow and since the closest to me is the one in times square, and they are over charging for dead space and socom, so I was thinking about countering this. Some of you have reported that Infinite Undiscovery, when its rung up, shows up as 40 dollars, yet it counts as a 60 dollar game and w/e third game, would be the free one. Can I get 2 infinite undiscoverys and a free game (NBA 2k9) and then exchange the IUs for two $60 PS3 game later?? (Sorry if this is considered fraud).
Short answer: that will not work.

Long answer: Infinite Undiscovery rings up as a $59.99 game, and that's what the system counts toward the B2G1 deal. After it is checked for the deal (and only if it's the first or second $59.99 game in the stack), the system rings IU through as $39.99. If you were to return IU, you could only exchange it for a $39.99 game. If you tried to convince a cashier otherwise, it would be considered fraud.

[silent h3ro]

LBP and Rock Band 2 are already in stores. Just have to wait for street date before they can sell.LBP got recalled.

[MrRedrum]

LBP got recalled.

It got delayed because of a stupid soundtrack. I doubt it was a full recall. A simple update could fix it but who knows. According to Gamestop's site and IGN.com it should release on the 28th but once again, who knows lol.

[blucadet3]

I ended up with Dead Space, Saints Row 2 and Rock Band 2. I wanted the Socom Bundle but they didnt get any bundles. I ordered one on ebay already anyway...so aint no thang.

[vlv723]

I finally splurge (*hits head*)

-Buzz!: Quiz TV
-Dead Space
-NBA 2K9
-SOCOM w/ headset
-Saints Row 2

-Uncharted (Since I have this game, it is a placeholder for LBP)

[darknight88]

Guys the deal is still on for all day today right? Its just that today I gte paid so I was waiting till saturday to come.

Anyhow Will the following work? I plan to buy Dead Space(want),(placeholder), and Socom(free). When I ring up the games, I should ask for a gift receipt for the placeholder game correct?(make BS story too) That way I can exchange that for Bioshock next week. So the deal is:

Dead Space(keep)
Other game(placeholder) <-Get gift receipt for this?
Socom(free)

Also my other worry is that since TRU dont like to carry M-rated titles, what are the chances of them never stocking Bioshock(ps3)? Like that would suck if I cant get the gamem from them.

[johnnyrocker360]

So yeah i finally caved and went back and got pure, saints row 2 and the force unleashed. then i went to walmart and exchanged the force unleashed for dead space. lol i also learned that the toysrus in okemos will do the placeholder strategy. i asked her straight up if i could do this and she said yeah. she was pretty hot to so i had to believe her. lol all i know is i got my deadspace and you guys can think what you want of it.

[starshipvelcro]

man, I hope the delay of little big planet doesn't mess up my placeholder thing and gets released too late... I guess I could just pick up some other game I want real bad though...

[silent h3ro]

darknight88 (http://www.cheapassgamer.com/forums/member.php?u=110598)[/B]]Guys the deal is still on for all day today right? Its just that today I gte paid so I was waiting till saturday to come.

Anyhow Will the following work? I plan to buy Dead Space(want),(placeholder), and Socom(free). When I ring up the games, I should ask for a gift receipt for the placeholder game correct?(make BS story too) That way I can exchange that for Bioshock next week. So the deal is:

Dead Space(keep)
Other game(placeholder) <-Get gift receipt for this?
Socom(free)

Also my other worry is that since TRU dont like to carry M-rated titles, what are the chances of them never stocking Bioshock(ps3)? Like that would suck if I cant get the gamem from them.
Socom and Dead Space are both M rated and TRU carries both games. What makes you think they won't carry Bioshock?

[darknight88]

Socom and Dead Space are both M rated and TRU carries both games. What makes you think they won't carry Bioshock?
Well I've read that they carry limited copies or non at all in some cases so just curious.

Also what do ppls think about what Im gonna do? Is it fine the way I planed it?

[ens04]

For those who are trying to price match the Toys R Us deal at BestBuy here in Los Angeles, I suggest you go to BestBuy West L.A. store because that is the only store in Los Angeles that will price match this deal. I have tried in store & called 6 different stores & the West L.A. store was the only one that price matches. Just be sure to be bring in the ad or print the first page of the ad (that's what I did).

[Knoxximus]

Man, they shipped my Wii point cards on the 15th...like 3 days after I ordered them. They might not even GET here till next week Friday.:hot:

W...T....fuckck?

NEVER ordering online from them again.:cry:

In store on Thursday I got:

Dead Space (might keep, might trade for LBP...so many games to play I can wait to open it.)
Infinite Undiscovery (Was gonna trade for Dokapon, but I have it now, so might keep it.)
Ninja Gaiden 2 (Free!)

[kidrocklive]

I have a quick question. I went to the Southfield, MI store to get Dead Space as my keep game, but when they rang it up I completely forgot about it. I noticed it just after and had them change it for me. I called the Pontiac, MI store that is closer to me and asked them if I can exchange stuff from this store to theirs and they said yes. I was wondering if how I had them do my reciept would be a problem when I go to exchange for Fallout 3 and Fable 2 in the coming weeks. I had them give me gift reciepts too if that matters. Here's a scan of my reciept, sorry if it's a little big.

http://i15.photobucket.com/albums/a392/kidrocklive/scan-3.jpg

[kingkongks]

Man, so I got Saints Row 2, FIFA 09, and Dead Space (free game) the other day. I wasn't sure if I wanted to keep FIFA 09, so I went back into Toys R Us to get a gift receipt, in case I wanted to swap it for a different game later. Instead, the guy at the counter just gave me my money back for FIFA 09, effectively giving me a Buy One Get One Free. :D I didn't complain, and decided to pick up an Elmo Live with the money I got back. I figured I can sell it on eBay, give it to my expensive-children's-toy-collecting mother, or just keep it at my place for some tailgating entertainment. Haha.

Oh, and right when I got to the Video Games department, I see this associate walking out of their inventory room with three Wiis. So I had to get one. And I had to buy 2 Wii games and get 1 free. Now I have to start saving up money to recoup my spending from this weekend. :cry:

[starshipvelcro]

I have a quick question. I went to the Southfield, MI store to get Dead Space as my keep game, but when they rang it up I completely forgot about it. I noticed it just after and had them change it for me. I called the Pontiac, MI store that is closer to me and asked them if I can exchange stuff from this store to theirs and they said yes. I was wondering if how I had them do my reciept would be a problem when I go to exchange for Fallout 3 and Fable 2 in the coming weeks. I had them give me gift reciepts too if that matters. Here's a scan of my reciept, sorry if it's a little big.



shouldn't be a problem, I had them do the same thing to mine after I forgot, I still got gift receipts too, my store told me it should be fine and I can exchange any except the free one.

[kidrocklive]

shouldn't be a problem, I had them do the same thing to mine after I forgot, I still got gift receipts too, my store told me it should be fine and I can exchange any except the free one.

good to know, much thanks :)

[prim4444]

Guys the deal is still on for all day today right? Its just that today I gte paid so I was waiting till saturday to come.

Anyhow Will the following work? I plan to buy Dead Space(want),(placeholder), and Socom(free). When I ring up the games, I should ask for a gift receipt for the placeholder game correct?(make BS story too) That way I can exchange that for Bioshock next week. So the deal is:

Dead Space(keep)
Other game(placeholder) <-Get gift receipt for this?
Socom(free)

Also my other worry is that since TRU dont like to carry M-rated titles, what are the chances of them never stocking Bioshock(ps3)? Like that would suck if I cant get the gamem from them.

Bioshock has already been delivered to my store. Most stores should have this game on release day.

[pete5883]

Man, they shipped my Wii point cards on the 15th...like 3 days after I ordered them. They might not even GET here till next week Friday.:hot:
The website clearly says

usually leaves warehouse in 2 - 3 full bus. days for all in-stock items. You're boycotting them for taking exactly as long as they said they would?

[cleaver]

Dead Space (the free one), Infinite Undiscovery, and Saints Row 2 (= LBP or just $60 credit) for $106. Ill.

[gb2003]

I believe TRU doesn't accept return without receipt now.

[silent h3ro]

I thought they always required a receipt for returns... hmmm.

[ImReallyTired]

Are there any games at Toys R Us that are CHEAPER than they are at WalMart?

[tcrash247]

My TRU didn't have shit all week so I went ahead and ordered online Saints Row 2, Soul Calibur 4 and Star Wars Force Unleashed. No big deal, I did want them all though I would have rather gotten Dead Space than Force Unleashed.

[gameboykid14]

My order just came in the mail:
1 classic Wii controller
2 2000 point cards
$43.89

I ordered Sunday around 3:00 or 4:00 a.m. when Cheapy posted this thread on the front page.

[ari gold]

Sorry I'm way late to the party, but I was wondering how big of a pain ordering and doing returns was online. The closest TRU to me is an hour away which kills the deal, so I was curious if anyone had any experience doing this via their website. Worth my time? Are returns awful? Thanks!

[VaRIABLE SoUL]

My order just came in the mail:
1 classic Wii controller
2 2000 point cards
$43.89

I ordered Sunday around 3:00 or 4:00 a.m. when Cheapy posted this thread on the front page.


wow, great deal on all that! I thought the Wii deal was all week so I missed it :(

I picked up Fallout 3 CE, Socom Bundle, and MGS4 online today. $150 total so divided by 3 I got Fallout for $50 which is way better than $80 lol. It sucks Socom and Dead Space are "pre-order" on their website...

[cheaphuck]

If you didn't get a gift receipt will they still let you exchange one of the games that is not the free one?

[darknight88]

wait why is FO3 CE elegible for the deal? doesnt it come out after deal is over plus >60 bucks?

[KurtCobain]

After much hassle, I got Dead Space, Tales of Vesperia, and Saints Row 2. And another copy of SR2. For free. =D

[CKEStriker]

Does IU ring up as $39.99 when I purchase it online?
I'm planning on gettting
IU ($59.99)
Saints Row 2 ($59.99)
Socom w/ Headset

[chelosera91]

got:
Saints Row 2 (placeholder for Rock band 2)
Fifa 09 (placeholder for GH4)
SOCOM w/ headset free.

[Guerrilla]

Does IU ring up as $39.99 when I purchase it online?
No, the discount is currently in-store only.

[Wanderlai]

Damn, I like to get FO3 CE through TRU since it also has fs but I cant fing anything else to make it a really good deal. I think I may just go back to BB and get some "return" fodder and just get the regular edition of FO3.

Are there any in game features exclusive to the CE? I know it comes with a lunch box, bobble head, and a book but I dont think I've read about any in game extras.

[iamgom]

What really sucks is that SH: Homecoming isn't even an eligible game & even if Dead Space was already out, I doubt that it would be elibigle either. Or... does someone know if ALL titles in store are eligible & the restrictions are only online?

Odd that it says pre-orders don't qualify yet Fallout 3 Ltd. Edition works, but SH: Homecoming doesn't.

I'm also not sure if I just got ripped off or not 'cuz I have an email from them with my order number & a payment confirmation from PayPal, but if I log into the TRU site it says I have no orders. I also called cust. service & they said I have no orders too... but the $130+ was taken out of my PayPal acct! WTF?!?!?!?!


All the titles are eligible. Online Silent Hill didn't ring up as free but I called the store and asked for and received a credit, for which I received verification 2 days later in e-mail. I haven't checked my credit card to see if I did in fact receive my credit though.

[Swave]

Hey guys, I'm looking for some new games and i cant decide on what to keep/use as a placeholder, any suggestions?

I'm deciding between these games

Socom Confrontation
Dead Space
NBA 2K9
Madden 2009

and I really want to get LBP and Resistance 2 when they come out.

[Havok83]

Is it possible to return a game for store credit? Im asking bc one of the games I want comes out just after the 45 day return period

[ImReallyTired]

So what if I bought 3 of the same games, can I return ONE of them back to TRU for a full refund?

[Ice2Dragon]

Hey guys, I'm looking for some new games and i cant decide on what to keep/use as a placeholder, any suggestions?

I'm deciding between these games

Socom Confrontation
Dead Space
NBA 2K9
Madden 2009

and I really want to get LBP and Resistance 2 when they come out.

id get socom/dead space.. have nba/madden 2009 as placeholders.. sports games ALWAYS drop in price sooner than other games.

[Havok83]

id get socom/dead space.. have nba/madden 2009 as placeholders.. sports games ALWAYS drop in price sooner than other games.
IA I bought NBA 2K8 last year off of Ebay late Oct for $45 and it was $27 at Target on Black Friday and down to $30 regular price by the end of the year. Its the only reason why Im not getting this year's edition too early

[Nesmaster75]

Do you guys think if I hold NBA Inside 09 as a placeholder, I can swap for Fable 2 CE and pay the difference (which I think is ten dollars), or does it HAVE to be equal value?

[Guerrilla]

So what if I bought 3 of the same games, can I return ONE of them back to TRU for a full refund?
I'm sure you could return the free game for a full refund. ;)

For paid games you're not supposed to, and discussions of such things will get a mod on you.

[Lord_Kefka]

There's always people like that. I managed a Gamestop once and had a woman try to pull returning just one of the games for a full refund. When I rejected her and told her that would violate the promotion (thus making it B1G1F) she actually said "That's one way to look at it....."

To which I replied "No, it's the only way to look at it" and then moved on.

I'll never understand what makes people think they can twist things like that. Then again, they probably read Ann Coulter too.

[KillaHoe]

I'm sure you could return the free game for a full refund. ;)

For paid games you're not supposed to, and discussions of such things will get a mod on you.

you cant return the FREE game since it has no value it can be exchange only if its defective...

you can return both paid games but depends TRU store, I hear people were able to return 2 paid games with store asking 3rd one and some store you will need all 3 games for full refund...

[dba137]

Is it possible to return a game for store credit? Im asking bc one of the games I want comes out just after the 45 day return period
if you have a gift receipt for the purchase they will give you store credit no questions asked.

I did it and it was easy.

[tactician26]

I'm not trying to brag but earlier this week I bought Bia:HH, Fracture, and Gta 4 from toys r us with Bia being my free game and the other two as placeholders. I had already bought Bia at gamecrazy on releasse day and Toys r us didn't have deadspace on wednesday which I initially wanted as my free game.

So I took back Bia to Gamecrazy w/ my receipt and got deadspace( which turned out to be my free game.) Today I called toys r us to see if they had socom and deadspace (for my bro -in-law), they said yes and that would hold them for me.

Long story short, I get there and the girl tells me they can't sell socom until the 20th because the computer won't let them I raised a bit of a stink because on the phone I wasn't told that . I complain to a manager and go to Customer Service to return Fracture and Gta for store credit to use at a future date since the sale was ending today anyway, and what did the lady do? She gives me cash back totaling $130.12 and even looked at the original receipt showing the $0.00 game. I was speechless and didn't say anything just calmly walked out.

Before you think what I did was wrong, I was just tring to exchange the games for two different titles. So I ended up with a free copy of deadspace and can use my cash anywhere I want for LBP, Fallout 3, Far cry2 Geow2 etc..

Am I wrong for this? What would you have done?

True story!

[wfg97079]

I had a bunch disappear too, not sure whats up with thatwhere the fu*k are the comments that I left? They disappeared.

[kidrocklive]

Do you guys think if I hold NBA Inside 09 as a placeholder, I can swap for Fable 2 CE and pay the difference (which I think is ten dollars), or does it HAVE to be equal value?

I was wondering the same thing

[MiserMike]

Hey, I need some help. I just went to many toys r us in NY and they didn't have nothing so I have to resort through online. Can u use the placeholder method for online orders? (Like go to a local TRU or send them back thru mail)?

[muzzrecon]

i went to best buy here in columbia MD.

They did the promo for me. If they dont, call bby online and they'll match the toysrus online promo. Set for pickup in store and you're good. Usually if you explain that to the mgr they'll just do the deal.

I picked up socom (w/headset), dead space and fracture all for ps3 (I wanted ps3 instead of 360 since my collection is like 50 360 to 5 ps3.

[NukedeH]

just got 2 copies of infinite undiscovery with pure as my free game for about $86.

[darknight88]

my TRU didnt have any good games so i didnt buy crap. You guys think there will be a similar deal going on on other stores(not just TRU) before the year ends?

[The_Dias]

I got so lucky. It turns out that one of my highschool friends still works at the TRU I went to, and I got gift receipts for all three games. And he said that if they won't accept the receipt for the third game, I should come in when he's working. :D

[CKEStriker]

Sorry if this has been asked already,
Will it be too much of a hassle to buy the games online and return the non free games for others at a TRU store?
For ex:
$59.99 a place holder for Fable 2
$59.99 a place holder for GoW2
Socom w/ headset free

[joserjerr]

Do you guys think if I hold NBA Inside 09 as a placeholder, I can swap for Fable 2 CE and pay the difference (which I think is ten dollars), or does it HAVE to be equal value?

It might just be me but from my experience TRU does not usually carry the CE versions of games. May just be the SF Bay Area but I doubt it.

[KillaHoe]

I got so lucky. It turns out that one of my highschool friends still works at the TRU I went to, and I got gift receipts for all three games. And he said that if they won't accept the receipt for the third game, I should come in when he's working. :D

your friend will get fired, when he does this his ID # will show up on the system stating that he refunded an item which has no value...

[wfg97079]

Ive never seen one
my TRU didnt have any good games so i didnt buy crap. You guys think there will be a similar deal going on on other stores(not just TRU) before the year ends?

[gorgo]

Sweet! Got Best Buy to match it. Now I'll get a reward cert when I get my Gears 2 thanks to the Gamer club, makes it even cheaper :)

[MiserMike]

Sorry if this has been asked already,
Will it be too much of a hassle to buy the games online and return the non free games for others at a TRU store?
For ex:
$59.99 a place holder for Fable 2
$59.99 a place holder for GoW2
Socom w/ headset free

I would also like to know if u can do the place holder method through online

[ImReallyTired]

And we're talking about someone who posted a question about returning ONE of his games to TRU for a full refund. Which is hilarious considering it was one of the major themes within the last 90+ pages. So let's not take anything here too seriously.


Are you an idiot? I bought 3 OF THE SAME GAMES meaning 3 GAMES THAT ARE THE SAME.

I bought 3 Sega Superstar Tennis games. I paid 80$ total. I want to know if I return ONE of them will I get a FULL refund? Considering all three are the SAME, how will they go about distinguishing if it is one of the two that I PAID for or the last one that is free.

[Ice2Dragon]

Are you an idiot? I bought 3 OF THE SAME GAMES meaning 3 GAMES THAT ARE THE SAME.

I bought 3 Sega Superstar Tennis games. I paid 80$ total. I want to know if I return ONE of them will I get a FULL refund? Considering all three are the SAME, how will they go about distinguishing if it is one of the two that I PAID for or the last one that is free.

So just for the hell of it..

Why did you buy 3 39.99 games?

[McNutsack]

I know this isnt a big deal, but how will you guys return the games on the 21st?

Me, I plan on bringing all 3 games, leaving them in the car, going in the store, hoping they have fallout 3, fable 2, and farcry 2, if so I will leave store, get my 3 games out of car, go into store, ask if I can exchange...

I mean, walking in with them and finding out they dont have good new games to exchange for just might seem iffy...then again, so does my way...IDK rofl I just don't like when people think im being sketchy, I dont want them to think something weird is going on, and shoot down my exchange. Im just a pranoid guy.

BTW, my gift receipt doesnt list the prices for any of the games, so technically couldnt I exchange them all?

It has the date, so they'll know I got one for free, but I figured maybe they dont care?
After all, im trading a $60 game for a $60 game...no one loses.

[lorddct]

Gift receipts are not suppose to show the value. You don't give a gift to someone so they will know the value you payed for it. When they scan the code it'll show the value of it.

[MiserMike]

Oh man, only 50 min left, anybody know if I can use the place holder method for online purchases?

[KillaHoe]

Are you an idiot? I bought 3 OF THE SAME GAMES meaning 3 GAMES THAT ARE THE SAME.

I bought 3 Sega Superstar Tennis games. I paid 80$ total. I want to know if I return ONE of them will I get a FULL refund? Considering all three are the SAME, how will they go about distinguishing if it is one of the two that I PAID for or the last one that is free.

Look at your receipt it should have the bar code under the name of the game and look at the bar code of the games, match the bar code and you will find which one is the FREE game...

I know this isnt a big deal, but how will you guys return the games on the 21st?

Me, I plan on bringing all 3 games, leaving them in the car, going in the store, hoping they have fallout 3, fable 2, and farcry 2, if so I will leave store, get my 3 games out of car, go into store, ask if I can exchange...

I mean, walking in with them and finding out they dont have good new games to exchange for just might seem iffy...then again, so does my way...IDK rofl I just don't like when people think im being sketchy, I dont want them to think something weird is going on, and shoot down my exchange. Im just a pranoid guy.

BTW, my gift receipt doesnt list the prices for any of the games, so technically couldnt I exchange them all?

It has the date, so they'll know I got one for free, but I figured maybe they dont care?
After all, im trading a $60 game for a $60 game...no one loses.

why would they denial your request you paid for those games and return policy clearly say's if an item is still sealed you can return for a full refund or exchange for another game if the item is open you can only get the same item...

Returning the FREE game it all depends on the workers/store, some stores/workers doesn't even ask about the FREE game all they will look at is the receipt to see what method of payment and look if game is still sealed..

[cheaphuck]

If you didn't get a gift receipt will they still let you exchange one of the games that is not the free one?

[Pharrell1]

Are you an idiot? I bought 3 OF THE SAME GAMES meaning 3 GAMES THAT ARE THE SAME.

I bought 3 Sega Superstar Tennis games. I paid 80$ total. I want to know if I return ONE of them will I get a FULL refund? Considering all three are the SAME, how will they go about distinguishing if it is one of the two that I PAID for or the last one that is free.


you sir are a hoarder.

[shrike4242]

I had a bunch disappear too, not sure whats up with that
Yeah, uh what happened to my posts too?

At least tell me why they were deleted???
where the fu*k are the comments that I left? They disappeared.You all have posted about trying to scam/defraud TRU in some way. We don't discuss such things here, so the posts were removed.

I figured that you would all understand when the posts went *poof* that maybe trying to defraud a store might not be a good idea, though I guess some people need it spelled out clearly and distinctly. :roll:

[wfg97079]

returning a game by following their return policy is fraud?
You all have posted about trying to scam/defraud TRU in some way. We don't discuss such things here, so the posts were removed.

I figured that you would all understand when the posts went *poof* that maybe trying to defraud a store might not be a good idea, though I guess some people need it spelled out clearly and distinctly. :roll:

[darknight88]

So is the deal DEAD? Wonder why title wasnt updated.

[dash421]

Look at your receipt it should have the bar code under the name of the game and look at the bar code of the games, match the bar code and you will find which one is the FREE game...



why would they denial your request you paid for those games and return policy clearly say's if an item is still sealed you can return for a full refund or exchange for another game if the item is open you can only get the same item...

Returning the FREE game it all depends on the workers/store, some stores/workers doesn't even ask about the FREE game all they will look at is the receipt to see what method of payment and look if game is still sealed..

actually the barcodes r the same. one game has one barcode. basically, if u look at the receipt, and have 2 or 3 of the same games, all the barcodes for that game r the same. they do not itemize EACH copy of the SAME GAME with a different barcode. all the copies carry the same barcode

so technically, the TRU employee can be a bitch and say...."oh u cant exchange this cause this is the free game" even tho theres no way she/he can tell its the one that got rung up free. te person asking however, can maybe bring 2 with him/her but that s sketchy too. i guess just try retuning one and see what happens cause it does depend on yor local TRU

[Gaming-Module]

I had a bunch disappear too, not sure whats up with that

www.greedyassgamer.com
www.dishonestassgamer.com

You guys with dissapearing comments should check out those two sites. They'd probably suit you better than the one you're on.

---

So if a store had a problem doing exchanges with games that came out after the sale, would they necessarily have problems with exchanges for games that were already released during or before the sale.

Just curious.

[shrike4242]

returning a game by following their return policy is fraud?Trying to scam them out of a free game is fraud.

So is the deal DEAD? Wonder why title wasnt updated.'Cause it's in the Deal Graveyard, that's why. That's where deals go to die when they're dead.

[Dante Devil]

You all have posted about trying to scam/defraud TRU in some way. We don't discuss such things here, so the posts were removed.

I figured that you would all understand when the posts went *poof* that maybe trying to defraud a store might not be a good idea, though I guess some people need it spelled out clearly and distinctly. :roll:


Do you have the authority to hit these guys with the Ban Hammer?

[KillaHoe]

Trying to scam them out of a free game is fraud.

'Cause it's in the Deal Graveyard, that's why. That's where deals go to die when they're dead.

how is it a fraud when they dont ask for the FREE game to be returned???

I can understand someone getting rejected because that person did not have free game which they as asking for but somewhat manage to still get a full refund on 2 paid games...

all it means is that the deal has a flaw which people smart enough figured it out, if I were TRU when they do this deal again just add a no return when deal is still going on exchange can happen but no return...

[Dante Devil]

how is it a fraud when they dont ask for the FREE game to be returned???

Found this definition: In the broadest sense, a fraud is a deception made for personal gain or to damage another individual. The specific legal definition varies by legal jurisdiction. Fraud is a crime, and is also a civil law violation. Defrauding people of money is presumably the most common type of fraud.

Plain and simple, if you are trying to get some financial gain, its FRAUD!

[SteveMcQ]

Ban these fuckers. "It's alright to take advantage as long as it's based on someone else's ignorance. Never mind the whole 'doing the right thing' notion. Plus it's a big corporation and I'm only one consumer, so it won't matter. Besides, if they change it, I got my share. Fuck the rest of you."

[KillaHoe]

Found this definition: In the broadest sense, a fraud is a deception made for personal gain or to damage another individual. The specific legal definition varies by legal jurisdiction. Fraud is a crime, and is also a civil law violation. Defrauding people of money is presumably the most common type of fraud.

Plain and simple, if you are trying to get some financial gain, its FRAUD!

if you think about it some of the blame goes to empolyee and manager of the store, some TRU empolyee did not ask for the 3rd game to be return while others TRU empolyee did ask for them...

[Dante Devil]

if you think about it some of the blame goes to empolyee and manager of the store, some TRU empolyee did not ask for the 3rd game to be return while others TRU empolyee did ask for them...

But you know its fraud. You can't justify that fact. Fraud is fraud. Many of CAG members want good deals and not rip people off.

[McNutsack]

I'm not understanding what's going on here.

Are you guys saying it's fraud to take our 3 games we got duringB2G1F, and exchange all 3 for 3 better games?

Or did I miss some other evil scheme?

Also, when I go to exchange my 2-3 games for 2-3 new games, do I do it at customer service? Will they say "Ok, go to electronics and get the games you want and come back here" or how does this work?
I've never exchanged electronics before, especially at Toys R Us...and I doubt I just take them to the electronics section, do I?

[Havok83]

Also, when I go to exchange my 2-3 games for 2-3 new games, do I do it at customer service? Will they say "Ok, go to electronics and get the games you want and come back here" or how does this work?
I've never exchanged electronics before, especially at Toys R Us...and I doubt I just take them to the electronics section, do I?
Go to the electronics department first, get your game and then go to customer service. Do that if you dont want to wait in line 3 times

[xycury]

But you know its fraud. You can't justify that fact. Fraud is fraud. Many of CAG members want good deals and not rip people off.

By doing fraud, this makes the company end these special nice sales because they lose even more.

I'm backing up all the talk about severely punishing all these fraud sayers...


An example, Target had a $5 off any value coupon for toys... what did people do, abuse the hell out of it and even edited the coupon to use the coupon on anything.

I've seen people saying they bought a couple pizzas and cat litter and used the coupon.

Sure we can blame the store and target for being this stupid, but again, it's the people that really flagged it off, and I doubt we'll see something that nice again.

The coupon ended roughly one month early than the supposed expiration date.

Anyways, I picked up 3 DS games that I will enjoy. Thanks to this deal saved $30 and not have to nit pick with clearence or depend on sales at amazon. Even picked up an exclusive title at TRU.

[Sandman1000]

I got the games I want with this deal. Saint Row 2, Star Wars The Force Unleashed and Lego Batman. I really is a great deal. Buy two get one free. I got it last Thursday

[Rocko0305]

So i went to my Toys R Us in Okemos, MI to return my two placeholder games for store credit and they said that without all 3 being returned for a refund, the system would take 1/3 of the price off of the two games I was trying to return.

So I went back later in the day when there were new employees there and I still got denied, and they won't even let me do an exchange for two games of the same price! I told them (and this is 100% true) that I spoke with one of their employees for a half hour before I made this purchase and he told me everything would be fine as long as I didn't try to return the free game. The manager was a dick and didn't even care what his employee said. He kept saying the system would automatically screw me over.

So now I feel SOL because they won't let me do an exchange or get store credit. I have no idea what to do because I want Fallout 3 and Gears 2 but if they won't let me even exchange...? No idea why this won't work for me since I am only trying to exchange 2 $60 games for 2 different $60 games WITHIN my allowed 45 day return window.

Please Help.

[bigdaddybruce44]

There's no nothing we can do to help. I think it was made pretty clear in the OP and throughout the thread that getting "placeholder" games was YMMV. You could try returning them again to other employees or another store (I assume you can do this at TRU...not 100% sure, though...barely shop there, anymore).

[Layd Dly]

Those bastards cancelled my Socom: Confrontation on my online Order. which of course was my free game. WTF why would you cancel the free game and not at least let me pick out another game if its not unavailable which i still dont see being possible as it just came out.

[Snake2715]

Those bastards cancelled my Socom: Confrontation on my online Order. which of course was my free game. WTF why would you cancel the free game and not at least let me pick out another game if its not unavailable which i still dont see being possible as it just came out.


And so it starts.. you would think people would learn year after year... this happens every year... when Cheapy announces the awards guess who will top Worst online retailer...

[Grimm Fandango]

Still no Castlevania at my local TRU... :bomb:

[wealthyassgamer]

Anyone planning on trading for LBP the 28th? I was hoping to do this but you guys are scaring me...will definitely call before going in and confirming I can do this still on that day.

[kevgret]

Hello:

I just traded in 2 xbox 360 games that were the "free" games for fable 2 and far cry 2. They did something in their system to make the games come up .01 each. Took less than 5 minutes...

Has anyone been refused a trade in on a game that has rung up free?

This was at the toys r us in deptford NJ.

Kevin

[silent h3ro]

Anyone planning on trading for LBP the 28th? I was hoping to do this but you guys are scaring me...will definitely call before going in and confirming I can do this still on that day.That is exactly what I plan on doing.

[wealthyassgamer]

I'm hoping they get it on the 27th and don't have the same problem I had with SOCOM where they didn't start selling it until 4 days after the release date.

[wealthyassgamer]

Anybody end up going? I called and they said they didn't have it yet at the location nearest me :( I should've figured that.

Asked them when they think they would have it and the guy on the phone said the 29th. Well, they had them but they couldn't sell them because of the recall.

[MSTRKRFT]

Just wanted to let you guys know I went to my TRU this weekend and exchanged one of my place holders, Star Wars force Unleashed, for Fable 2. The person at the return counter was an old lady so she didnt know what was up and had to call the manager. She looked a t teh receipts , verified that the game was sealed and was not the free game and just told me to go pick my game at the video game department.

Went in asked for Fable 2 and got out in less than 10 minutes. I still have RockBand 2 as my second place holder for Fallout 3 this week. I'll try to go on a different day to see if I can get someone else just to avoid making it seem like IM taking advantage. On the other hand though, there shouldnt be any problems as you're just exchanging it for another game at the same price.

While I was there I picked up another copy of FF Tactics and Castlevania for the PSP which were only 9.99 each. FTW!!!

[ISHCM]

so you did it with the original receipts and not a gift receipt?

Just wanted to let you guys know I went to my TRU this weekend and exchanged one of my place holders, Star Wars force Unleashed, for Fable 2. The person at the return counter was an old lady so she didnt know what was up and had to call the manager. She looked a t teh receipts , verified that the game was sealed and was not the free game and just told me to go pick my game at the video game department.

Went in asked for Fable 2 and got out in less than 10 minutes. I still have RockBand 2 as my second place holder for Fallout 3 this week. I'll try to go on a different day to see if I can get someone else just to avoid making it seem like IM taking advantage. On the other hand though, there shouldnt be any problems as you're just exchanging it for another game at the same price.

While I was there I picked up another copy of FF Tactics and Castlevania for the PSP which were only 9.99 each. FTW!!!

[coltcannon]

Just exchanged Saints Row 2 for Falloutres with no issues.

[danh920]

did anybody order the fallout 3 collectors editions online and get them canceled? Currenly my items are in the warehouse, waiting for the shipping confirmation

[erectiontown]

so did TRU stores get Fallout 3 today? i've learned the hard way that calling mine is a waste of time.

[silent h3ro]

My local TRU allowed me to return one of the 3 games I bought for cash so I got 2 games for the price of one. It is possible!

[Wario64]

any TRU get little big planet? or is tomorrow for all TRU? my local TRU last week had a sign for Wed. but was wondering if any TRU's were selling them now...

[ISHCM]

Just came back from TRU in Anaheim Hills, CA. Was able to exchange Mercenaries 2 for Fallout 3. Initially everything was going smoothly until the supervisor showed up and asked what was going on. He said they don't do exchanges on the b2g1 deal (I used a gift receipt, but they were able to look up my original receipt through the computer) but he said he would allow it this one time. He said some BS about the deal only working with games that are in-stock at the time. Had I been a recipient of a gift from the b2g1 and got a crappy game, I'm pretty much SOL?

Luckily Mercs 2 was a game I paid for, so he let it slide.

[wealthyassgamer]

any TRU get little big planet? or is tomorrow for all TRU? my local TRU last week had a sign for Wed. but was wondering if any TRU's were selling them now...

No, not here in houston...went to the nearest TRU today at 2pm and asked for little big planet as it wasn't in the case or on the shelf and they went looking for it. Guy came back and said that it's back there but,"that means that we can't sell them." I asked when will they sale them and was told TRU will not ever sell the game. :/

Walmart was right next door so I tried my luck to buy it there as I am getting desperate and just don't care anymore and they didn't have it either.

[silent h3ro]

My TRU also had copies of the banned LBP but I was told that they are not allowed to sell the game until this Thursday.

[MSTRKRFT]

so you did it with the original receipts and not a gift receipt?

I just showed them both. I don't see an issue with it so i didnt even bother trying to play off the gift receipt. Just walked in took both place holders just in case and gave them both receipts.

I'll try my luck again tomorrow with fallout 3 and see if I can still get it exchanged. Otherwise Ill just keep rockband 2. I was planning to get it later anyways when I can afford the ION drumb set

[xvszero]

I've pretty much for years done the whole placeholder thing, but I heard they were cracking down this year. And didn't believe it. Yet yesterday I went to try to exchange the (unopened) games I bought at the TRU deal and the clerk specifically said they were told not to exchange games bought during that sale.

Has anyone had any luck exchanging these games? I could try another TRU or two, but if its really an actual policy that they are telling employees it might not be worth the hassle. I can always just Ebay the games I have.

[kill3r7]

I've pretty much for years done the whole placeholder thing, but I heard they were cracking down this year. And didn't believe it. Yet yesterday I went to try to exchange the (unopened) games I bought at the TRU deal and the clerk specifically said they were told not to exchange games bought during that sale.

Has anyone had any luck exchanging these games? I could try another TRU or two, but if its really an actual policy that they are telling employees it might not be worth the hassle. I can always just Ebay the games I have.

Do you have a gift receipt? If so, you shouldn't have a problem. At least they have to give you store credit at which point you can use it to buy the game you want.

[ZForce]

when I was picking up my games and doing other shopping there, I overheard several times that they were cracking down on exchanges this year.

[ironman206]

At minimum they should give you 1/3 of your total purchase... So if you bought 3 $60 dollar games for a total of $120... They should give you $40 credit for each game. This is what has happen to me in the past.

Also, the same should happen with gift receipts. There's a bar code on each gift receipt which shows how much the purchaser bought it for... The stores will not give you more than someone purchased it for, but they still should give you at least 1/3.

[kill3r7]

I'll let you guys know by the end of the day. I'm going to try to pick up Fallout3 tonight.

[erectiontown]

i exchanged my placeholder yesterday for fallout. the chick even asked me if i wanted cash back or an exchange. i'm not a dick, so i went for the exchange.

[MasterSun1]

I took back Pure :ps3: that I bought as a placeholder on the first day of the B2G1F sale (Sunday the 12th) to my local store last night. I said I wanted to exchange it for something else because I got it as a gift and already had it, and presented the gift receipt. She took down my phone number (why does TRU do this? I gave them my home # when I bought games during the sale, but I always give my cell # when I exchange them) and she gave me $59.99 on a gift card. Proceeded to get Fallout 3 :ps3: after like 15 minutes because the stupid girl working didn't know where it was (it was located in the display case next to the other mature titles like MGS4 and COD4, away from where the normal PS3 games are). At first she told me they didn't have it even though earlier I had called and somebody else clearly said they did have it.

All in all, not much hassle. I still have two more placeholders in Star Wars: The Force Unleashed and Saint's Row 2. I plan to exchange one of them for LittleBigPlanet either later today or tomorrow (my store is finally getting LittleBigPlanet in tonight). The last placeholder will be either for Mirror's Edge (although I might pay full price and get the runner's bag from GS), or Call of Duty: World at War. I actually didn't have intentions of getting Fallout 3 last night, but felt like I had to get something. Really wanted LBP, but I'll just get it later on this week.

After spending $240 on 6 games during the sale, I plan to come out with the following :ps3: games at $40 a piece:

BUZZ! Quiz TV with Buzzers
Call of Duty: World at War
Fallout 3
LittleBigPlanet
NBA 2K9
SOCOM: Confrontation with Headset

Not too shabby. So far, only NBA 2K9 has been opened. Considering I'm also playing Castlevania: OoE, Kirby Superstar Ultra, and Rock Band 2: Special Edition, don't have any time when you throw work in (full-time, 40 hours a week). And Mirror's Edge out soon too? Won't be buying any games for a while after that.

IN SUMMARY, I exchanged Pure for $59.99 on a gift card via gift receipt and bought Fallout 3 , no problems at all.

[Arakias]

I'm glad this thread isnt people outraged about how they cant take advantage of the system and more polite in tone.

[MasterSun1]

I took back Pure :ps3: that I bought as a placeholder on the first day of the B2G1F sale (Sunday the 12th) to my local store last night. I said I wanted to exchange it for something else because I got it as a gift and already had it, and presented the gift receipt. She took down my phone number (why does TRU do this? I gave them my home # when I bought games during the sale, but I always give my cell # when I exchange them) and she gave me $59.99 on a gift card. Proceeded to get Fallout 3 :ps3: after like 15 minutes because the stupid girl working didn't know where it was (it was located in the display case next to the other mature titles like MGS4 and COD4, away from where the normal PS3 games are). At first she told me they didn't have it even though earlier I had called and somebody else clearly said they did have it.

All in all, not much hassle. I still have two more placeholders in Star Wars: The Force Unleashed and Saint's Row 2. I plan to exchange one of them for LittleBigPlanet either later today or tomorrow (my store is finally getting LittleBigPlanet in tonight, which is actually what I wanted instead of Fallout). The last placeholder will be either for Mirror's Edge (although I might pay full price and get the runner's bag from GS), or Call of Duty: World at War.

After spending $240 on 6 games during the sale, I plan to come out with the following :ps3: games at $40 a piece:

BUZZ! Quiz TV with Buzzers
Call of Duty: World at War
Fallout 3
LittleBigPlanet
NBA 2K9
SOCOM: Confrontation with Headset

Not too shabby. So far, only NBA 2K9 has been opened. Considering I'm also playing Castlevania: OoE, Kirby Superstar Ultra, and Rock Band 2: Special Edition, don't have any time when you throw work in (full-time, 40 hours a week). And Mirror's Edge out soon too? Won't be buying any games for a while after that.

IN SUMMARY, I exchanged Pure :ps3: for $59.99 on a gift card via gift receipt and bought Fallout 3 :ps3:, no problems at all.

[erectiontown]

that was very comprehensive

[xvszero]

^^^Well Personally I always assumed the sale was to clear out some old stock before the Holiday rush so I know I'm exploiting the system and I don't really get angered. Though some parent who wasn't exploiting the system and accidentally bought PS3 games when their kid has an Xbox 360 is going to be very surprised when they find out that for THIS SALE ONLY and without any real warning, exchanges won't be happening.

Anyway nah I didn't get gift receipts, hmm, I should have thought of that and specifically requested them. Ah well.

I might try one more store and then give up and Ebay the games.

[QiG]

I know last year there were reports of people being encouraged to buy shovelware while they were waiting for stock to come in (SMG?). I think most managers could care less if you run it by them but there are always sticklers.

[MasterSun1]

Might as well call every in-store deal YMMV, unless it's a straight up nationwide sale. Some people cash in, others don't. It's a fact of life.

[mj1984]

Having problems with the online Fallout 3 CE B2G1 free deal. I ordered this as part of the buy 2 get 1 free deal and went through to checkout and everything that showed my getting a free game. My order shipped today... without a free game. They billed me for all 3 games. Online order status shows I didn't get a free game, but I saved the original webpage on my computer that shows I did. Customer service refuses to help me out. Any ideas? Should I contact my credit card company?

[kill3r7]

Ok here's the deal. I tried returning/exchanging a copy of BIA: Hell's Highway for Fallout 3 using a gift receipt but the manager told me that the gift receipts for all three games have a value of $0.00 on them. They are trying to crack down on people who have been taking advantage of this deal year in and year out. Anyhow, it appears that now you have to return all the games in order to exchange or return them. I showed him the actual sales receipt and he said he would do it just this one time. YAY

Next I hit up the TRU 5 min away and had no problem whatsoever exchanging Soul Calibur IV for Dead Space using a gift receipt (the only difference was that the associate scanned the game instead of punching in the receipt). So my take is that this new procedure is a MAJOR YMMV. Worst case scenario cause a scene and you'll get what you want.

Hope this helps! Best of luck to all.

[comaknight]

I got shot down at Times Square TRU. Just tried going into BB w/o a receipt and they said there was nothing they could do. They used to offer credit for unopened stuff (at the lowest sale price they offered). Now, nothing. I didn't get a gift receipt for the original TRU purchase either. Kinda stuck on what to do. Any thoughts?

[MasterSun1]

Ok here's the deal. I tried returning/exchanging a copy of BIA: Hell's Highway for Fallout 3 using a gift receipt but the manager told me that the gift receipts for all three games have a value of $0.00 on them. They are trying to crack down on people who have been taking advantage of this deal year in and year out. Anyhow, it appears that now you have to return all the games in order to exchange or return them. I showed him the actual sales receipt and he said he would do it just this one time. YAY

Next I hit up the TRU 5 min away and had no problem whatsoever exchanging Soul Calibur IV for Dead Space using a gift receipt (the only difference was that the associate scanned the game instead of punching in the receipt). So my take is that this new procedure is a MAJOR YMMV. Worst case scenario cause a scene and you'll get what you want.

Hope this helps! Best of luck to all.

It's always been YMMV. Some stores don't give a hoot, others have stuck-up, power-tripping managers who just want to make your life miserable. I know last Christmas an employee at my store said I had to return all 3 games to get a refund and I couldn't exchange them. This year, I just exchanged (last night) no problem. Gonna get LBP tomorrow and COD:WaW in November! I love how there's a Best Buy in the location too for easy pennied guides!

[MasterSun1]

Having problems with the online Fallout 3 CE B2G1 free deal. I ordered this as part of the buy 2 get 1 free deal and went through to checkout and everything that showed my getting a free game. My order shipped today... without a free game. They billed me for all 3 games. Online order status shows I didn't get a free game, but I saved the original webpage on my computer that shows I did. Customer service refuses to help me out. Any ideas? Should I contact my credit card company?

Call them back and demand service, but in a stern voice. If they still refuse, ask for their name and employee number and demand you be transferred to their supervisor. That should get them to help you.

[kfrancia]

i was able to exchange my Saints Row 2 for Fallout 3 today without any hassle.
The Lady just made sure it wasnt opened.
There was also a guy just before me that said he was exchanging one of his b2g1 free games.
The only thing was that when they gave me my new reciept it only had the saints row 2 and fallout 3 on it.
I wanted to exchange my 360 deadspace for a ps3 version later on this week.


Also i noticed how well stocked they are with video games after the sale is over.

[jling84]

I exchanged 2 placeholders for 2 copies of Rock Band 2.

[xvszero]

Alright here is what happened. I went to the other TRU by my home and did the exchange no problems, well, no problems regarding to them letting me do an exchange, but I'll get to the problem later. One of the employees actually commented specifically to another how you have to do the exchange some special way since it is the B2G1 free, so I'd assume this store has been doing at least a few of these and are ok with it (79th and Cicero-ish IL if anyone is interested) and it wasn't just me getting lucky with a clerk who didn't know they weren't supposed to do it. Of course, maybe the other one has been doing it without manager approval, who knows.

What I DID have problems with, however, is finding a game I wanted on PS3. Bioshock... they didn't have it. Dead Space? Nope. LittleBigPlanet? Not on shelf. They had a sign saying it would arrive (yesterday) though so I asked the clerk and she went in back and came out with a nice clean copy straight from the packaging. All good, right?

Nope. It wasn't in their computers. So at first they were talking like they weren't going to be able to exchange it, and I was like IT SAYS ON THE SIGN IT IS AVAILABLE TODAY! Eventually (after seriously about a half hour of messing in the computers) they had to ring it up as a junk, so technically I don't have a receipt with "LittleBigPlanet" on it but whatever, I had the employee initial the receipt and such, hopefully won't have any problems.

I'm kind of holding off on exchanging my other game for awhile though, since there is nothing else I want out (that they carry anyhow) quite yet. The other one is the one that rang up as $0.00 though so there might be problems with that. Both the employees who helped me were super nice though, I think if I go back I'll make sure to get one of them to do my other exchange.

[chickenboybryan]

I just took my 15 year nephew with me and ask why someone would sell him a M(mature) rated game. I just took store credit, waiting for GOW2 or COD5.

[MasterSun1]

I just took my 15 year nephew with me and ask why someone would sell him a M(mature) rated game. I just took store credit, waiting for GOW2 or COD5.

While TRU has a policy about IDing for M rated titles, it's up to the parents to take final responsibility for this.

[karkyco]

While TRU has a policy about IDing for M rated titles, it's up to the parents to take final responsibility for this.

I think he used that method as an excuse to insure a successful return. I.e., if they give you a hard time, take an underage person with you if it's a mature game you're attempting to return and claim they sold said M game to him, and use that as an argument to get away with returning the B2G1 game and exchanging it for another.

[MasterSun1]

Was able to exchange Star Wars: The Force Unleashed :ps3: for LittleBigPlanet :ps3: tonight. This time, as opposed to getting a gift card with $59.99 on it, the customer service rep told me to go to the R-Zone and pick out a game I wanted. I called and they said they didn't have LBP yet, but it was just because it wasn't unboxed yet. The R-Zone rep pulled one out right from the FedEx bubble mailer and handed it to me. Exchange it no problem. The lady wrote on my new receipt "Buy 2, Get 1 Free, Paid For" and circled the $59.99 for TFU.

Now it's just a matter of exchanging my 3rd and final placeholder game for Call of Duty: World at War :ps3: whenever TRU gets it after 11/11.

[MasterSun1]

Was able to exchange Star Wars: The Force Unleashed :ps3: for LittleBigPlanet :ps3: tonight. This time, as opposed to getting a gift card with $59.99 on it, the customer service rep told me to go to the R-Zone and pick out a game I wanted. I called and they said they didn't have LBP yet, but it was just because it wasn't unboxed yet. The R-Zone rep pulled one out right from the FedEx bubble mailer and handed it to me. Exchange it no problem. The lady wrote on my new receipt "Buy 2, Get 1 Free, Paid For" and circled the $59.99 for TFU.

Now it's just a matter of exchanging my 3rd and final placeholder game for Call of Duty: World at War :ps3: whenever TRU gets it after 11/11.

[jling84]

Got rejected for exchanges today even for placeholder games. In frustration, I just returned all 3.

[rmb]

I had no problems. Yesterday I went to a store and the girl just put the value on a giftcard after I said I wanted to exchange it. Today went to a different store and did the same. Guy working said to just go pick the game you want and come back. Did that and picked up LBP. Keeping Buzz quiz, using gift card for CoD WAW. I had separate gift reciepts for each of these games with just the 1 game on it.

[xvszero]

They really put money on gift cards? I had them do that once a few years back but I thought they just messed up. Essentially you could actually make money off of them that way.

Not that I'd do that. I try not to be totally shady with deals.

[wowzors]

I have done this twice in the past 2 weeks.

I simply got a gift receipts for both of my B2G1's with just the two games that showed up 59.99.

I then walked to the games section and asked for the 2 games I wanted, was told to bring all 4 games to the customer service counter, and then they exchanged it no questions or anything.

I did this on 2 occasions netting me 4 games from place holders.

Original Place holder- Exchange
Pure - Little Big Planet
Bourne Conspiracy- Saints row 2
Mercs 2- Dead space
Star Wars- NBA 2k9

I think returns may be hit or miss depending on your locations flow of sales, my store appears relatively slow.

[striker199]

ok question...so I swapped out one of my placeholders for Fallout 3 yesterday and they actually returned my original transaction and re rung up everything with Fallout instead of my original third game. My question is will my 45 days to return/exchange start from yesterday, or still the original purchase date? Would like to get Prince of Persia with this deal, but its a week after my original 45 days are up.

[Havok83]

ok question...so I swapped out one of my placeholders for Fallout 3 yesterday and they actually returned my original transaction and re rung up everything with Fallout instead of my original third game. My question is will my 45 days to return/exchange start from yesterday, or still the original purchase date? Would like to get Prince of Persia with this deal, but its a week after my original 45 days are up.
It should be 45 days from this new reciept. I would have just had the placeholders returned as a store credit card as those dont start to expire till after a year.

[striker199]

^ good thinking, and I'm in California where gifts cards never expire!!!

[SteveMcQ]

Has anyone's TRUs restocked with Dead Space for 360? I snagged a PS3 copy when I was told I could exchange it for the 360 version when they got it back in stock, but a few weeks later, still nothing. It's an M-rated game, so do they not restock on those very often? Hassle.

[auralia]

Ok, now I know this might be morally wrong to some of you, but it worked GREAT for me.

Number one, i'm a female so i had it easier going about this than most guys, but all you have to do is have your wife/girlfriend/mom/friend do this for you.

Write the games you want to exchange for on post it note or other slip of paper... send the woman into TRU with receipt,slip of paper, and games. Her story is as follows: she bought the games as a gift, she really thought she had bought the correct games, but she just doesn't know much about video games and ended up getting the wrong ones and her boyfriend/husband/dad actually wanted these other games... produce slip of paper.... girl must try her best to act like a stupid blond who is TOTALLY dissapoined that she ruined husband/boyfriend/dads birthday and she just wants to make it right... that's why she had him wright down on this slip of paper, so she wouldn't make a mistake again....

now i didn't need to milk it any further than that TRU accepted that i'm a woman who knows nothing about video games and just felt bad that hubby was mad at me and exchanged the games lickidy split... i walked out w/ fable 2 and fallout 3 without any problems.

I have done this route every time they have a sale like this and it has worked like a charm every time... there is something about acting like a clueless woman that makes these people just go ahead and do it... yes it is sex discrimination, but well might as well take advantage of it.

[goldeneye64]

Returned my 2 placeholders ( Dead Space and Saints Row 2 for 360) and picked up Little Big Planet and also Fallout 3 for the 360. Went to customer service with a regular receipt and told her I wanted to make an even exchange for 2 other games.

She said try to get the 2 games from the game department and bring them to her. Which wasn't easy especially on a Saturday afternoon but one of the guys walked the games over with me to customer service and she did and even swap without a problem.

[lilchubz11]

you didn't need to do all that. I usually just go in with a gift reciept and return the games, than go buys the ones I want. Just make sure the game your returning isn't the free one. One time I even returned mario galaxy and kept the 25 gift card. The employee didn't even want it back. They are usually cool about this stuff.

[shrike4242]

All you have to lose is your self-respect for acting like a clueless woman. :roll:

[VxExLxVxExT]

i have to figure out a way to exchange the free game, because i got Wii Mario Kart for a friend for X-Mas, just to find out the other day that decided she didn't want her Wii and returned it. i don't have a Wii, and don't know of anyone that either has a Wii or would want it for their Wii, and i would rather try to even exchange it for the full value instead of ebay it and get about $25 for it after all of the fee's/paypal/ect...

[Havok83]

i have to figure out a way to exchange the free game, because i got Wii Mario Kart for a friend for X-Mas, just to find out the other day that decided she didn't want her Wii and returned it. i don't have a Wii, and don't know of anyone that either has a Wii or would want it for their Wii, and i would rather try to even exchange it for the full value instead of ebay it and get about $25 for it after all of the fee's/paypal/ect...
I was in the same boat as you. The clerk actually rang up the wrong game as the free one and I didnt realize it till I tried to return it and tried to argue my way into an exchange for about 10 minutes and they wouldnt do it. I contemplated Ebay, but would lose so much to their pricing. So I instead listed it on here and ended up getting for it the amount I paid at TRU. I would try that if I were you.

[yuy104]

I was able to exchange all 3 games at Toys R Us...luckily the guy behind me at Customer Service had his receipt where he exchanged his free game earlier, and they rang it up as 1 penny. I got LBP, Fallout 3 (360), Dead Space (360) then exchanged the 2 360 games at another TRU for the PS3 versions. ^_^

[VxExLxVxExT]

I was in the same boat as you. The clerk actually rang up the wrong game as the free one and I didnt realize it till I tried to return it and tried to argue my way into an exchange for about 10 minutes and they wouldnt do it. I contemplated Ebay, but would lose so much to their pricing. So I instead listed it on here and ended up getting for it the amount I paid at TRU. I would try that if I were you.
thanks for the advice...

[Casiotech]

It's always been YMMV. Some stores don't give a hoot, others have stuck-up, power-tripping managers who just want to make your life miserable. I know last Christmas an employee at my store said I had to return all 3 games to get a refund and I couldn't exchange them. This year, I just exchanged (last night) no problem. Gonna get LBP tomorrow and COD:WaW in November! I love how there's a Best Buy in the location too for easy pennied guides!

or maybe they're tired of cheapskates who are trying to be slick and pull a fast one on a mgr who's seen it all by now.

[Casiotech]

man you guys really have to go through hell to save $20 on each game, which is essentially what you guys are doing with all these game swaps.

if only everyone stayed 2-3 months behind new releases, it's like B2G1 or better all the time!

[Ultimate Matt X]

I still say anyone that can't return the "free" game should just tell them that they should tell you upfront if they're changing their return policy. That way you knew what game to have rang up that way. Even then, I still think it's silly cause its not like they're gonna get rid of the game for free when you give it back.

[MasterSun1]

or maybe they're tired of cheapskates who are trying to be slick and pull a fast one on a mgr who's seen it all by now.

Customers have every right to exchange a game they don't want for something else. It's in the exchange policy.

[MasterSun1]

man you guys really have to go through hell to save $20 on each game, which is essentially what you guys are doing with all these game swaps.

if only everyone stayed 2-3 months behind new releases, it's like B2G1 or better all the time!

Not everyone is willing to wait 2-3 months to play a new release. They want to play it when it's released. Hence $40 for a $60 title that just came out is worth it, if you don't have to make a hassle of it.

[KillaHoe]

got a question can I exchange 2 paid games for something like MS points or Live cards??? or does the exchange on this deal are only for games???

[Havok83]

man you guys really have to go through hell to save $20 on each game, which is essentially what you guys are doing with all these game swaps.

if only everyone stayed 2-3 months behind new releases, it's like B2G1 or better all the time!well this board is called CheapAssGamer.....

I still say anyone that can't return the "free" game should just tell them that they should tell you upfront if they're changing their return policy. That way you knew what game to have rang up that way. Even then, I still think it's silly cause its not like they're gonna get rid of the game for free when you give it back.I tried talking my way out of it but it wasnt even worth it. The manager said the game was worth onthing to them since it was ringing up as $0 and if I wanted to return it, I would get nothing back for it as the deal was over. You are right in that it doesnt make much sense since it is basically exhanging a $60 game for another $60 game, but her reasoning was that the values were not equal in the system and she wouldnt approve it.

got a question can I exchange 2 paid games for something like MS points or Live cards??? or does the exchange on this deal are only for games???
I have no clue on if you can do a direct exchange on them (you should be able to), but you can always return the games for store credit and that can be used for anything you like

[ISHCM]

or maybe they're tired of cheapskates who are trying to be slick and pull a fast one on a mgr who's seen it all by now.

Don't see how we're pulling "fast ones" by exchanging games we paid for. If anyone is pulling the fast ones it's the managers who are adding fictitious terms to their policies such as games purchased during the B2G1 promo cannot be exchanged, the "system" won't let them, etc.

[Ultimate Matt X]

I tried talking my way out of it but it wasnt even worth it. The manager said the game was worth onthing to them since it was ringing up as $0 and if I wanted to return it, I would get nothing back for it as the deal was over. You are right in that it doesnt make much sense since it is basically exhanging a $60 game for another $60 game, but her reasoning was that the values were not equal in the system and she wouldnt approve it.


See that annoys me to no end. Not that you couldn't fight them, but that they even put you in that situation. Makes me wanna go mess with them just out of spite, heh. It's like you said, for them to say that game is worthless to them is stupid cause I know if someone left a worthless game on their counter they'd be selling it for sixty quick. We'll see when I go argue with them Wednesday I guess.

[KillaHoe]

I still say anyone that can't return the "free" game should just tell them that they should tell you upfront if they're changing their return policy. That way you knew what game to have rang up that way. Even then, I still think it's silly cause its not like they're gonna get rid of the game for free when you give it back.

Return Policy
TRU's video game return policy is 45 days, unopened with a dated receipt or gift receipt. If the game is opened, it can only be exchanged with the same title. No exceptions.

Due to how the deal is rang up, the games that do not come up free can be returned or exchanged for it's full value. The game that rings up free cannot be returned or exchanged because it has no value, only if it is defective can it be exchanged for the same title. Make sure the free game is something you want, or you are pretty much boned.


if you read the policy it clearly states you cannot return the free game...

or maybe they're tired of cheapskates who are trying to be slick and pull a fast one on a mgr who's seen it all by now.

read the return policy on this deal it cleary states we can return the paid games for its full value, nowhere in policy says we had to return the free game...

[Ultimate Matt X]

Killahoe, is that on the receipt? Honestly if it is then they may have a point, but I didn't see it on there and I still think they should put some signs up to make it clearer that they're making changes to their return policy.

[SteveMcQ]

Killahoe, is that on the receipt? Honestly if it is then they may have a point, but I didn't see it on there and I still think they should put some signs up to make it clearer that they're making changes to their return policy.No, that second part of the return policy is from the OP. It's not "official" TRU policy in the sense that there's no literature from corporate that's clearly posted in the store.

[Ultimate Matt X]

Good, that is what I thought. Which means I should have no problem when I go to swap games or they're getting all their junk back.

[m_d_amore]

returned my saints row2 + dead space for resistance2 and far cry2

[KillaHoe]

No, that second part of the return policy is from the OP. It's not &quot;official&quot; TRU policy in the sense that there's no literature from corporate that's clearly posted in the store.

actually that policy is used when deals like this happens, its not on receipt since deals like this dont happen alot and why many people complain when they try to return a free item...
they had the same deal Dec or January and plenty of people tried to return free item that was given to them as a gift but couldnt... Good, that is what I thought. Which means I should have no problem when I go to swap games or they're getting all their junk back.

you shouldn't have problem doing an exchange, its returning them that should cause problem (depends on the store, some store will ask for free game to be return and some store dont) still got 2 paid games sealed and gonna exchange them for Gears 2 and COD:WaW

[Ultimate Matt X]

Oh I wouldn't expect them to let me return the free game or any of the games and get $60 for them. That would be silly. Exchanging is all I expect.

KillaHoe, now did any of the games you wanna exchange ring up as the free one?

[KillaHoe]

KillaHoe, now did any of the games you wanna exchange ring up as the free one?

I actually told them which game I wanted to be the free game...I knew that I was gonna keep the free game and exchange 2 paid games for Gears 2 and COD:WaW...

[MasterSun1]

I've exchanged twice now with no problems. Pure :ps3: and Star Wars: The Force Unleashed :ps3: for Fallout 3 :ps3: and LittleBigPlanet :ps3:. I plan to exchange my last placeholder of Saint's Row 2 :ps3: for Call of Duty: World at War :ps3:. Please note none of placeholder games were originally rung up as free. The other games I bought to keep were BUZZ! Quiz TV, NBA 2K9, and SOCOM: Confrontation with Headset. The last 2 were rung up as free.

Also purchased clearance titles of BUZZ! The Hollywood Quiz :ps2: , BUZZ! The Mega Quiz :ps2: , and Final Fantasy Tactics: The War of the Lions :psp: for $19.96 via B2G1F.

[strongsauce]

I just got back from the TRU in Anaheim Hills, CA. They just flat out refused to exchange the two games I bought during the sale saying, "You can only exchange for the items that were available during the sale."

[striker199]

^ they can't do that, ask them to show you where it says that your receipt.

[KillaHoe]

I just got back from the TRU in Anaheim Hills, CA. They just flat out refused to exchange the two games I bought during the sale saying, "You can only exchange for the items that were available during the sale."

are games opened??? if not then you have the right to exchange the game since the 45 days rule has not yet expire...

talk to the manager if that does not work call TRU hotline and talk to one of the company reps and explain you problem and watch that store get in big trouble...

[ISHCM]

I just got back from the TRU in Anaheim Hills, CA. They just flat out refused to exchange the two games I bought during the sale saying, "You can only exchange for the items that were available during the sale."

I say avoid that place. I was able to exchange Mercenaries 2 for Fallout 3 there, the on-duty supervisor said the same thing, but also said he would allow this exchange this one time only.

At first he said he wouldn't allow the exchange because they can't determine which game is the free one, but his own employee looked it up on the computer which showed that the game was paid for. Then he said I could only exchange it for games that were available during the sale only. Then the employee starting arguing with him saying "Since when?" His response "Since forever. "

I'm going to try my luck tomorrow with my last placeholder game for Gears of War 2 at the Fullerton, CA location.

[KillaHoe]

^^ they cant do that, I just came back from TRU and the exchange was fast...

[ISHCM]

^^ they cant do that, I just came back from TRU and the exchange was fast...

Killahoe, are you using gift receipts or the regular receipt?

[KillaHoe]

Killahoe, are you using gift receipts or the regular receipt?

regular receipt, heard plenty of story on how some TRU sotre has issue when it comes down to gift receipt exchange...

if you cant exchange the game using gift receipt try another store and try your luck there...

[ISHCM]

Was able to return a placeholder using a gift receipt for a gift card which I promptly used for Gears of War 2. Customer service at the Fullerton, CA was swamped with people returning stuff, they didn't have time to question me.

[Snake2715]

well my 3 are going back this week. Just not that great of a deal actually.

[bzchanboy]

I got hassled with the argument about "it has to be a game that came out with the deal" funny how the receipt doesn't make mention of such policy. I eventually got them to get World at War but they didn't give me the $15 giftcard even though my receipt show's that they made a giftcard.

Oh well as Left 4 Dead comes and Mirrors Edge come out I'm gonna take my only two remaining placeholders back.

[swallowshine]

I bought 3 games (Dead Space, Madden, Civ Rev) as placeholders during the B2G1 sale, being careful to ensure that the one I most wanted to keep was my "free" game. But went back to TRU last week and I was able to exchange all 3 for Fallout 3, COD:WAW and Gears 2.


I didn't have to say or do anything special or play dumb or anything--just brought in the 3 games with my gift receipt, said I wanted to exchange for newer games and she let me go get them. For some reason the manager made me pay 1 cent to exchange my "free" game, but that was fine by me--especially because I got a free $15 gift card with COD.