zenintrude
03-08-2009, 06:17 PM
So, here's the story... I requested MDK2 for Dreamcast, and I finally got a trader for it last week. Now, he was supposed to send the game out on Monday, but on Friday the seller contacted me to see if I'd received the game yet. I had not, to which he responded:
Should be there tomorrow then. It took an extra day to get out there because I had it resurfaced. Wanted to make sure it got there in pristine shape.
Already somewhat wary of resurfaced games, I decided to wait and see, and on Saturday the game came. Upon trying it out, it seemed to work fine... then I got to the first checkpoint in the game, and an error message popped up.
And then it popped up again.
And then the game froze hard.
I turned off the system, and checked the game. It looked fine, with only a few scratches. I could see the faint sanding lines from the center ring out to the edge that came from the resurfacing machine, but other than that it looked clean. After that, I popped it back into my Dreamcast to give it another shot. This time it gave the error while loading my state (the game auto-saves after each area is finished... the only area I finished was the first section in which Kurt skydives down to Earth).
At this point, I felt justified to give the trader negative feedback and explain what happened with the game when I tried to play it:
Game boots up normally, but after starting the first level, the game freezes. An alert screen pops up asking me to check the disc for dirt or scratches and try again, but it continues to freeze and give the same alert screen. The sender told me that he had the game resurfaced, so I'm not sure if it was a problem before the resurfacing or as a result of it, but despite looking fairly good on the data side, the game is unplayable. Unfortunate.
Ten minutes later, he responds:
Game worked fine before I shipped it out. Paid $4 to have it resurfaced just in case; tested a second time before shipping (played it for 30m without error!). Game worked and played 100% when it left my home.
Since this wasn't going anywhere, I decided to make a video showing exactly what was happening:
http://www.youtube.com/watch?v=x3yve0j1Sgs
and further explained my position:
As I said before, the game was resurfaced, so I don't know if the problem happened before or is a result of the resurfacing. I do know that Dreamcast discs, because of the way they were manufactured, require a different kind of resurfacing (in fact, the Disc Doctor company issued a Dreamcast specific resurfacing wheel that was to be used exclusively with Dreamcast discs) and this may be why the resurfacing did not fix the problem. Suffice to say, it's hard for me to believe that the sender could have played the game for half an hour, unless he loaded a save state from after the point in which the game freezes... which still does not make this a working disc.
To that he responded pretty much the same way he did the first time:
Game worked fine for longer than necessary to test a working game. Will request to have this escalated.
Since then, we've both escalated the case to Goozex. My claim was quite simple:
Game freezes and does not load past the first stage...
Buyer wants to escalate the claim, and I want this resolved as well. I would like my points and credits reinstated.
I'm hoping that they won't make me go through the hassle of sending in the game, since 1, it's worth so little (100 points!), and 2, I don't want to waste the gas/postage to send the game to them for inspection (despite them "reimbursing" me via Goozex points... seems less than ideal).
Anyway, let me know what you think about this or post your own bad Goozex trading stories...
Should be there tomorrow then. It took an extra day to get out there because I had it resurfaced. Wanted to make sure it got there in pristine shape.
Already somewhat wary of resurfaced games, I decided to wait and see, and on Saturday the game came. Upon trying it out, it seemed to work fine... then I got to the first checkpoint in the game, and an error message popped up.
And then it popped up again.
And then the game froze hard.
I turned off the system, and checked the game. It looked fine, with only a few scratches. I could see the faint sanding lines from the center ring out to the edge that came from the resurfacing machine, but other than that it looked clean. After that, I popped it back into my Dreamcast to give it another shot. This time it gave the error while loading my state (the game auto-saves after each area is finished... the only area I finished was the first section in which Kurt skydives down to Earth).
At this point, I felt justified to give the trader negative feedback and explain what happened with the game when I tried to play it:
Game boots up normally, but after starting the first level, the game freezes. An alert screen pops up asking me to check the disc for dirt or scratches and try again, but it continues to freeze and give the same alert screen. The sender told me that he had the game resurfaced, so I'm not sure if it was a problem before the resurfacing or as a result of it, but despite looking fairly good on the data side, the game is unplayable. Unfortunate.
Ten minutes later, he responds:
Game worked fine before I shipped it out. Paid $4 to have it resurfaced just in case; tested a second time before shipping (played it for 30m without error!). Game worked and played 100% when it left my home.
Since this wasn't going anywhere, I decided to make a video showing exactly what was happening:
http://www.youtube.com/watch?v=x3yve0j1Sgs
and further explained my position:
As I said before, the game was resurfaced, so I don't know if the problem happened before or is a result of the resurfacing. I do know that Dreamcast discs, because of the way they were manufactured, require a different kind of resurfacing (in fact, the Disc Doctor company issued a Dreamcast specific resurfacing wheel that was to be used exclusively with Dreamcast discs) and this may be why the resurfacing did not fix the problem. Suffice to say, it's hard for me to believe that the sender could have played the game for half an hour, unless he loaded a save state from after the point in which the game freezes... which still does not make this a working disc.
To that he responded pretty much the same way he did the first time:
Game worked fine for longer than necessary to test a working game. Will request to have this escalated.
Since then, we've both escalated the case to Goozex. My claim was quite simple:
Game freezes and does not load past the first stage...
Buyer wants to escalate the claim, and I want this resolved as well. I would like my points and credits reinstated.
I'm hoping that they won't make me go through the hassle of sending in the game, since 1, it's worth so little (100 points!), and 2, I don't want to waste the gas/postage to send the game to them for inspection (despite them "reimbursing" me via Goozex points... seems less than ideal).
Anyway, let me know what you think about this or post your own bad Goozex trading stories...