Check your email... Microsoft may owe you money.

[zenintrude]

This email came today:

Dear Xbox LIVE Gold Member:

We launched Deal of the Week program on Feb 23rd, 2009 as an added benefit to your Gold membership and we are very excited to see the overwhelming response we have received from our loyal users such as you.

As a result of the increased transactions we know that you experienced an intermittent Xbox LIVE issue, which resulted in you being charged full price of 1200 points for the ‘Braid’ deal instead of the discounted price of 800 points. We sincerely wish to apologize for the
technical glitch and would like to take this moment to thank you for your patience and understanding as our team worked around the clock to fix this problem.

We will not only be crediting back the 400 points that were overcharged, but also be crediting an extra 100 points as a token of our appreciation and as a thank you for your loyalty during this period. You will see a credit of 500 points in your account in the coming weeks.

With unlimited online gaming, instant streaming of Netflix movies*, early access to game demos and now the exclusive discounts of Deal of the Week, we hope you continue to enjoy your Gold membership!

Sincerely,

Xbox LIVE Team

*Netflix sold separately

[KingBroly]

Yup, I got it too.

[nnthomas]

Nope, cause I didnt buy Braid

[KingDox]

I figure you only get this if you bought Braid as part of the discount of the week deal.

[Magehart]

I bought Braid and have not received this yet.

[Matt Young]

Hmm... I got one, too. And I know I wasn't overcharged, since I only had 800 points in my account.

[KaneRobot]

I didn't think I was overcharged but I didn't really pay attention. I did get the mail though.

[007]

Same. I wasn't really paying attention when I bought Braid, either, so I have no idea if I was overcharged.

It would seem, however, that it's irrelevant, since it appears they're just going to give everyone that bought Braid the 500 points. I mean, the wording of the e-mail is fairly straightforward.

Awesome.

[n8rockerasu]

It would seem, however, that it's irrelevant, since it appears they're just going to give everyone that bought Braid the 500 points. I mean, the wording of the e-mail is fairly straightforward.

Awesome.

Meaning, many of us will have gotten Braid for 300 points. Kick ass! :bouncy:

[Mr_hockey66]

it was fun but to easy.

[mtxbass1]

I got the email as well. I wonder how long before they award these out?

[Cleaner7]

I didn't think I was overcharged but I didn't really pay attention. I did get the mail though.

Same here. Well I look forward to having 500 MS Points deposited in my account.

[KingofOldSchool]

I got one as well.

[Monsta Mack]

"Bitch owes me money."

[$hady]

WTF I got a bill for 800 points.

Probably because I didn't buy it and now they gotta give you guys points back. lol

[shlby]

I just got the e-mail. Nice.

[FurryCurry]

How very nice of them. I could have sworn that I paid 800 but whatever. Give me points. XBLA and DLC doesn't seem to be slowing down any time soon.

[KingBroly]

For some reason I can't find the email receipt for it. And I don't delete emails. Might've gotten lost when hotmail went down for a couple hours a week ago.

[kurokubushi]

lol, thats funny.

[zenintrude]

For some reason I can't find the email receipt for it. And I don't delete emails. Might've gotten lost when hotmail went down for a couple hours a week ago.

I don't believe they email you for the DLC you purchase... they only email you when you redeem codes and whatnot.

[xpag406]

I just checked and I got the email as well... hey I'll take it! 500 Points is 500 Points.

[Magehart]

I calculated my current points vs. total put in vs. points spent (I have no life) and I did pay 800 for it. With that said; WIN! I <3 free stuff.

[freshzen]

I bought Braid, got the e-mail, but I'm pretty sure I wasn't over charged. Will be interesting to see if I have a bonus 500 points show up in my account though.

[Corvin]

Bought Braid during the sale but didn't notice anything fishy about the price. I did not receive the email though.

[MrNEWZ]

Wish they gave everyone who bought BRAID this e-mail. I bought it on release.

[hugeimpact]

I actually did not receive it,but its only 100 microsft points XD

[lordopus99]

I bought mine through the promotion but didnt know anything wrong with the price... I didn't receive the email though.

[freshzen]

Is there a way to check your microsoft points transactions? I don't think I even got the points even though I got an e-mail, but I could be wrong, and I'm pretty sure I only spent 800 points on Braid.

[mtxbass1]

Is there a way to check your microsoft points transactions? I don't think I even got the points even though I got an e-mail, but I could be wrong, and I'm pretty sure I only spent 800 points on Braid.

You can check your entire account purchase history, including point redemptions on http://live.xbox.com

[mykevermin]

I bought it on sale.

I didn't pay attention to how much I was charged.

I didn't get an email.

Fuck me sideways.

[zenintrude]

You can check your entire account purchase history, including point redemptions on http://live.xbox.com

It'll show you what you've purchased, but not the price point you've purchased it at... unless I'm mistaken or can't find that option.

[mtxbass1]

It'll show you what you've purchased, but not the price point you've purchased it at... unless I'm mistaken or can't find that option.

It should show all point transfers. I can see how much I paid for content...or at least could the last time I checked last week when they sent out these emails. I haven't seen any "correction" hit my account though.

[jonathanp]

Check your points people.... I just got my mine. I got the full 500.

Thanks, Microsoft!

[KingBroly]

My extra points showed up today. Only 20 points from Banjo-Tooie :( shouldn't have bought that SFIV DLC pack >_< but It'll help me get the next Fable 2 DLC pack.

[xpag406]

Yep me too.. last night I had 4500... Just logged in and now I have 5000! That will help me big time when Broken Steel comes out!

[davyd]

Went from 320 to 820. No buying a points card when Broken Steel is released for me!

[nnthomas]

billing.microsoft.com should show the price of what you bought a game at

[007]

Yup... it would appear that the points are showing up. I went from 340 to 840 this morning. I'm curious to see whether anyone who *didn't* get the e-mail receives them.

It's certainly strange... thinking back on it, I'm almost certain I didn't get overcharged, since I generally only buy enough points to get what I want at the time.

Regardless, even if i was, these might as well be free, since I hadn't noticed either way. Heh.

[mcgavin27]

Just got my points. I could have swore I only paid 800 for it though.

[KingofOldSchool]

Ha it shows that I only paid 800 for Braid and I got the 500 points in my account as well.

[KaneRobot]

Got mine too. Nice.

Looked at my purchase history but it doesn't show the amount paid for Braid.

[freshzen]

Ah yeah I had 700 this morning and 1200 now sweet! Sadly I'm now tempted to get Castle Crashers but I'll continue to wait for a deal >_<

By the way I went to marketplace.xbox.com and looked at my "purchase history" but it actually shows everything including trailers and free content (no prices), but I recently changed my live name and that did not show up, kind of odd. I'm almost positive I only spent 800 on Braid though, unless it showed up as 800 points being deducted and it actually removed 1200.

[Pck21]

I don't know if this has anything to to do with the Braid thing but I got 400 points from the Oblivion DLC fiasco on April Fool's Day. I downloaded all the DLC except the expansion packs (already had them on the GOTY disc) and the horse armor because I didn't have enough points. When I went to download 3 of them, they came up with errors. I didn't mind since I purchased them and I could download them again in the future. I checked my points account last week and had an extra 400 points out of the blue. I didn't ask any questions and just downloaded the horse armor lol. I also re-downloaded the other DLC that didn't work and got it to install too. Just a heads up!

[nnthomas]

Got mine too. Nice.

Looked at my purchase history but it doesn't show the amount paid for Braid.

Like I said... go to billing.microsoft.com

http://img135.imageshack.us/img135/4669/64704877.jpg

[mtxbass1]

Yes! I got my spacebucks as well. WOO.

[zenintrude]

mmm... braid confirmed on my account at 800, but still got the 500 points.

braid for 300 points... now THATS a deal of the week.

[KingBroly]

billing.microsoft.com should show the price of what you bought a game at

Yeah, it'd be nice, but I don't think Sony shows you either. I know for a fact that Nintendo shows you, but it doesn't go farther than the console.

[FurryCurry]

I got the points too even though I paid 800. I wonder who actually got charged 1200 points then. Hmmm.

[orbit18]

i checked billing @ microsoft, and I only spent 800 on braid, but I got the 500 pts back. So thats pretty cool :)

[Corvin]

Sweet. Count me as another. It shows that I spent 800 but I still got 500 back.

[KingBroly]

Where are you all finding out you're spending 800 points at, exactly? Your email receipt or on Microsoft's page? If the latter, where and how?

[nnthomas]

billing.microsoft.com

[maigoyume]

Haha, sweet my points showed up as well :applause:

[xpag406]

Where are you all finding out you're spending 800 points at, exactly? Your email receipt or on Microsoft's page? If the latter, where and how?

1. Go to billing.microsoft.com (If you are not logged in, it will ask you to do so)
2. At the home screen it will show you your xbox love subscription info and current MS Point Balance. Click on Microsoft Points.
3. You can select by month and you will see a breakdown of every transaction and how many points you spent on it... But for the issue of Braid, go to February 2009 and you should see Braid and under the amount it should show -800.

Does this help?

[KingBroly]

Yup, that helps. It showed -800 for me. Not complaining, though.

[007]

Going back the previous month before Braid and working it out... it would've been impossible for me to have been overcharged for Braid, since I had (at best) a little over 900 points when I bought it. Even with a large margin of error in my calculations, those no way 1200 would've possibly been able to leave my account, because it simply wasn't there.

[lordopus99]

I ended up getting 500 pts... Woo Hoo!

[joelhunt]

I got 500 points too.. now I just need to decide what to get with them. 400 point game, or three Rock Band tracks? I just can't decide.

Still, free points are awesome, that's for sure.

[Cleaner7]

Last night I noticed the extra 500 MS Points on my account. Fuck yeah!

[oxidative]

Haven't received an e-mail but did buy Braid at 800 and have received a credit. Nice!

[FurryCurry]

It's like Undertow all over again?

This is weird. I think that Microsoft may be making this up to get us to just buy something in the Marketplace. Summer sounds like it's going to be hot time for them anyway.