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chief928
10-01-2004, 10:10 PM
So did this work for anyone or are all canceled? What scumbags, I wanted my games!!

Eric467
10-01-2004, 10:12 PM
Dammit. I would use it to pre-order GTA SA or Killzone, but neither are being sold through their store.

slidecage
10-01-2004, 10:12 PM
So did this work for anyone or are all canceled? What scumbags, I wanted my games!!

everything is cancelled

Ravaged
10-01-2004, 10:13 PM
That completely sucks. I was looking forward to getting ESPN 2K5, Nascar 2005 and Viewtiful Joe for over 50% off... :(. I'm very sad now... no games to look forward to.

roguejedi5
10-01-2004, 10:13 PM
Barring from any other restriction they may have with the coupon. How about using it to buy some threadz? They have the Gran turismo cap for only $5.99 among some other stuff that are under $10. Or how about some old PS1 games?

subparplasma
10-01-2004, 10:13 PM
I got the cancellation email, but the site still says I have my order, anyone else have that too?


[EDIT] - I just accidently fucking deleted my $10 coupon e-mail. >.<

Eric467
10-01-2004, 10:16 PM
Barring from any other restriction they may have with the coupon. How about using it to buy some threadz? They have the Gran turismo cap for only $5.99 among some other stuff that are under $10. Or how about some old PS1 games?

The GT hat won't work, already tried it. I guess the price has to be at least $10.

Scorch
10-01-2004, 10:17 PM
Holy crap, I think I caused sony to hand out $10,000 in coupons.

Hah!

Dood, that would only be 1000 orders. You probably cost Sony closer to $100,000. Rock on.

YEAH! STICK IT TO THE MAN! ROCK AND ROLL!

*guitar solo*

jimbodan
10-01-2004, 10:18 PM
I wish they would have done this earlier, but oh well at least we get something. Too bad there doesn't appear to much worth buying, parasite 1 and 2 are backordered, star ocean second story is back ordered and they want 49.99 for the first shadow hearts!!!

Only game I saw that looked like a decent deal was final fantasy tactics for 14.99 so it would be 4.99 plus shipping after the coupon.

slidecage
10-01-2004, 10:26 PM
Why is that? every coupon it says if anything is left over you lose the money right, but they never let you use it for anything less. Ebgames does the same.

kaoticeyes
10-01-2004, 10:27 PM
mine got cancel :( Here is what they wrote to me:

Dear PlayStation.com Consumer,

We recently had a technical error on our site that caused the
prices of several games to be significantly marked down.
Our records indicate that you have placed an order for one
or more of these titles. Unfortunately we've had to cancel
the erroneous orders, yours included, and we sincerely
apologize for this error and any inconvenience this may cause.

We'd like to give you a $10 coupon as a way of saying thanks
for understanding. While we're not required to do this under
our site's terms of use
http://playstation.mx0.net/r?cJWqllEPTcEHWHnvlcJqn
we value our customers and we want you to be happy. See
below for the terms of the coupon, which you can use any
time before March 31, 2005.*

To redeem your coupon, just:
1. Select the product you want to order at www.playstation.com
2. Proceed through checkout as you normally would until you get
to the Order Review page
3. On the Order Review page, click the ADD button next to Coupon
or Discount
4. You'll be taken to a Discount page - just enter in your
discount code WETHANKYOU, click the ADD button and click CONTINUE.
5. That's it! If you have any difficulties, please call us toll
free at 866-249-3696.


Sincerely,

Playstation.com Store Customer Service

Lord Hamm
10-01-2004, 10:29 PM
I just got Katamari Damancy and James Bond 007:EON for 30 bucks, booyeah.....

But on topic it's too bad it looks like we wont get our Burnouts and Phantom Braves and whatnot....:(

roguejedi5
10-01-2004, 10:30 PM
I just tried buying something over $10 (Socom 2 hat $12.99), but it says the coupon code doesn't work! Did anybody have that problem?

CrimsonGeist
10-01-2004, 10:30 PM
OMG! Maybe this was a marketing ploy for Sony to give out 10 dollar coupons and make money on their games!!!???? What if this was planned from the beginning??? What if Scorch was a puppet of Sony????? OMFG, maybe Scorch is a secret worker for sony?????!!!!! AAHHHHHHHHH!!!!!!!!! ](*,) .....ar.................. Send spam to sony. Tell 10 of your friend s to tell 10 of their friends to spam sony!!! Fight the power!!! :spam: . Dear old friend spam.

swick
10-01-2004, 10:35 PM
I got the cancellation email, but the site still says I have my order, anyone else have that too?


[EDIT] - I just accidently shaq-fuing deleted my $10 coupon e-mail. >.<
If you find anything you want on the site, just use the code WETHANKYOU.

I wonder if this will work for everyone...

kaoticeyes
10-01-2004, 10:36 PM
BTW, I forgot to mention that it was Phantom Brave that got cancel on me.

jimbodan
10-01-2004, 10:37 PM
F it, there is nothing on that website. I'll just wait until they list gungrave: overdose and pray they have it at the 14.99 msrp.

slidecage
10-01-2004, 10:39 PM
Really they are giving u 3 bucks and change since shipping is 6 bucks on almost anything, 6 bucks shipping on a hat RIGHT

Lord Hamm
10-01-2004, 10:40 PM
Holy crap, I think I caused sony to hand out $10,000 in coupons.

Hah!

And crash their site all weekend.... :twisted:

Way to go Scorch..... :roll:

moiety
10-01-2004, 10:57 PM
I, too, got the $10 gift certificate, same email as kaoticeyes. Hey, 10 bucks is better than nothing, I guess!

evilmax17
10-01-2004, 11:06 PM
So, any good $10 games on this site?

Strider Turbulence
10-01-2004, 11:06 PM
Got the same cancellation email and $10 code. I logged in my account though and my order is still there.

norkusa
10-01-2004, 11:18 PM
Goddamnit. I just returned the Gallop Racer 2004 I got from EB on pre-order last month because I thought this deal would go thru. Now I doubt I'm ever going to see another copy again.

coolsteel
10-01-2004, 11:31 PM
Well I got the email, order being cancelled, but got a ten dollar coupon out of it. Currently I see the order is still processing, I figure should say cancelled within a few days.

guardian_owl
10-01-2004, 11:56 PM
But as has been stated, it's basically useless. Most of their games are overpriced on the website and shipping kills the deal so in the end, I bet only a fraction of these coupons will ever be used.

Admiral Ackbar
10-01-2004, 11:57 PM
yeah, this sucks. The 60% of that ten dollars will end up covering shipping. Only a four dollar savings.

slidecage
10-02-2004, 12:00 AM
Yea but now we have a number, DOnt like it call and complain. Ask for free shipping or a bigger coupon the worse that can happen is they say no.

Murcielago77
10-02-2004, 12:06 AM
I got the email(i just woke up from a nap) and that is f'n lame. That coupon should have included free shipping then it would be a decent coupon.

Graystone
10-02-2004, 12:12 AM
cant we get them for false advertising or something those ******* sorry ***** of a ******

guardian_owl
10-02-2004, 12:12 AM
yeah, this sucks. The 60% of that ten dollars will end up covering shipping. Only a four dollar savings.

And if it is a deal that is shady, that there is a chance you will be "caught" in a bad deal. I'm trying to think of what exactly you would call it... but I think you know :wink:

Reality's Fringe
10-02-2004, 12:58 AM
Cancelled.....summabitch :(

Josef
10-02-2004, 01:15 AM
Oh sure, they'll cancel most of the orders for mispriced titles, but they don't mind ass raping the uninformed with Monster Rancher 3 :evil:

http://storeus.playstation.com/addtocart.htm?productId=1927995&quantity=1&returnU rl=http://www.us.playstation.com/games.aspx?id=SLUS-20190

Why don't you fix that price, Sony?

Fuckers...

evilmax17
10-02-2004, 01:21 AM
How much do they charge for shipping here?

CrimsonGeist
10-02-2004, 09:20 AM
4 bucks. Plus TAX!!!!

CrimsonGeist
10-02-2004, 01:10 PM
Time to close down the thread.

Fizzgig
10-02-2004, 03:56 PM
Time to close down the board.
I'm guessing you meant "thread" and not "board".

FriskyTanuki
10-02-2004, 04:26 PM
Haven't gotten the cancellation e-mail yet.

t65will
10-02-2004, 04:41 PM
Tried to use the $10 coupon on Ace Combat 4 and it didn't work. Was anybody successful in using the coupon?

CrimsonGeist
10-02-2004, 05:04 PM
Wow, deal of the year. Rip off of the year. I bought burnout 3 from another CAG for 35 bucks. Boo Yah! You can find some good deals for Burnout 3 on ebay. 30-40 bucks.

alfonsosoriano
10-02-2004, 05:07 PM
Wow, deal of the year. Rip off of the year. I bought burnout 3 from another CAG for 35 bucks. Boo Yah!

Errrmmmm....you didn't get ripped off, they made an error. They have the right to do that.

Alpha2
10-02-2004, 05:24 PM
They made an error that too many people jumped on, I bet if only half the people had caught on to it they might have honored it.

Murcielago77
10-02-2004, 10:36 PM
its officially over now. I just got this email

Dear TRUNG HOANG,

Thank you for your recent order at PlayStation.com.

We would like to inform you that the following item from your order is not currently available for purchase. This item has been cancelled from your order. If your credit card was charged, a refund has been processed. Please allow up to two billing cycles for your refund credit to appear on your credit card statement.

------------------------
YOUR ORDER INFORMATION:
------------------------

Order #: 2155190
Date: 09-25-2004 10:46 AM

Product ID: 2918529

QTY Ordered: 1
QTY Shipped: 0
QTY Cancelled: 1

----------------------
YOUR ORDER BALANCE:
----------------------

Subtotal: $21.33
Tax: $1.92
Shipping: $5.10
------------
Total $28.35

----------------------------------------------------------------------------------------

While we make every attempt to keep our product selection up to date, suppliers occasionally make changes in their inventory without notice. To find a replacement for the item you originally ordered, please return to PlayStation.com where you will find a wide selection of alternative choices.

If you have any questions, please contact us at customerservice@storeus.playstation.com.

Sincerely,

PlayStation.com Customer Service

madmab
10-02-2004, 11:05 PM
My sympathies for those who actually purchased the games to play.

As for the rest.... well, I'll leave that one alone.

CrimsonGeist
10-03-2004, 12:15 AM
www.ebay.com. Also, wait for eb to get it pre owned. If you use 15% off and free shipping, the game should cost $34.00

CrimsonGeist
10-03-2004, 12:16 AM
when is this thread gonna close anyway?

subparplasma
10-03-2004, 02:55 PM
In other news, they have all the games back in-stock and full price. :(

smalien1
10-03-2004, 03:08 PM
can I use the coupon if I didn't place an order?

Alpha2
10-03-2004, 03:12 PM
feel free to try, but it;s not like you;re going to find anything on the site worth using it on.

I doubt anyone is going to lock the thread, the title already lists it as a dead deal so the discussion can continue for what ever reason.

RacinReaver
10-03-2004, 03:17 PM
Well, this is freaking confusing. I got three e-mails saying that my order had been cancelled. When I go to check up on the status of my order, I get four separate charges under the Payment Information area (one for each game individually, then one for the total). Then, at the bottom of the page where the final total is after shipping has been calculated, it says this: Amount Charged to Credit Card: $62.29 Amount Charged to Credit Card: $62.29 Amount Charged to Credit Card: $62.29 Amount Charged to Credit Card: $62.29

Still no activity on my card at all, though.

subparplasma
10-03-2004, 04:55 PM
I get an e-mail everyday telling me my order has be cancelled, yet it still says the order is processing on the website, along with saying it charged me four times.

I wish that site eternal damnation.

LV-426RS
10-03-2004, 04:57 PM
Maybe they'll make another error refunding you multiple times. It was an error, it happens, get over it, it's not the end of the world.

hosewater2
10-03-2004, 05:01 PM
http://bbbonline.com/

Also everyone please alert your credit card companies to Playstation.com's fraudulent and unethical business practices. At the very least, have your credit card company hassle them a little bit.

Levizk
10-03-2004, 05:07 PM
http://bbbonline.com/

Also everyone please alert your credit card companies to Playstation.com's fraudulent and unethical business practices. At the very least, have your credit card company hassle them a little bit.

Outside of taking the charges off your card your credit card company isn't going to care what you say about Playstation.com. As for turning them over to the bbb i'm not sure what that'll do either. People have tried this countless times in the past with amazon.com, and amazon just busts out their little legal document they keep on hand for such purposes. Plus Sony will just tell the bbb they're giving the 10 dollar coupons for compensation and that'll be that.

LV-426RS
10-03-2004, 05:14 PM
Read their policies and as I stated above... get over it. They, as well as most others, have their asses covered.

From their policies page.....

ERRORS AND OMISSIONS POLICY

--------------------------------------------------------------------------------
In the event a product is listed at an incorrect price due to a display or typographical error, or an error in pricing information received from our suppliers, or store partners, us.PlayStation.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.

us.PlayStation.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, us.PlayStation.com shall immediately issue a credit to your credit card account in the amount of your original charge.

slidecage
10-03-2004, 05:23 PM
my credit card hasnt been charge and ordres been cancelled. I have emailed Sony and said that if my card is charged i will do a charge back i dont care if they will refund the money in 2 billing cycles. I will dispute the charges as soon as i get the bill.

If sony charges your card just dispute it

YoshiFan1
10-03-2004, 08:08 PM
Same here, if I get billed I will be disputing the charges as well. For them to bill me for a cancelled order is not acceptable.

FriskyTanuki
10-04-2004, 01:33 AM
Finally got my cancellation e-mail today.

DrunkTigerWoods
10-04-2004, 02:59 AM
cancelled, damn. :?

Admiral Ackbar
10-04-2004, 07:28 PM
I just got notice that they had credited back my card.

"A credit has been processed for the following order:

================================================== ==========================
Credit
Order: 2155326 -- 09-25-2004 12:07 PM
Credit Card Credited : $23.75
================================================== =========================="

Unfortunately, of the two games I ordered, they only credited back one game.

"Order #: 2155326
Date: 09-25-2004 12:07 PM

---------------------------------------------------------
Product Line 1 : Phantom Brave
Product ID: 2918251
Item Price: $20.67
QTY Ordered: 1
Shipping Method: 3rd Day
---------------------------------------------------------
Product Line 2 : Dynasty Warriors 4: Empires
Product ID: 2918238
Item Price: $12.19
QTY Ordered: 1
Shipping Method: 3rd Day


----------------------
YOUR ORDER BALANCE:
----------------------

Subtotal: $32.86
Tax: $0.00
Shipping: $6.16
------------
Total $39.02"

Anyone else have this happen?

slidecage
10-04-2004, 07:31 PM
they said i was credited 2 games but i dont think they ever billed me. Im not waiting 2 billing cycles if it appears on my bill im giong to reverse the charges.

jimbodan
10-04-2004, 07:36 PM
Has anyone gotten the coupon code to work, I've heard people were having trouble using it.

yeahokthenfu
10-04-2004, 07:37 PM
Well, this is freaking confusing. I got three e-mails saying that my order had been cancelled. When I go to check up on the status of my order, I get four separate charges under the Payment Information area (one for each game individually, then one for the total). Then, at the bottom of the page where the final total is after shipping has been calculated, it says this: Amount Charged to Credit Card: $62.29 Amount Charged to Credit Card: $62.29 Amount Charged to Credit Card: $62.29 Amount Charged to Credit Card: $62.29

Still no activity on my card at all, though.
It did the same shit to me

Alpha2
10-04-2004, 07:40 PM
Yeah I got my credit email too... I'll wait for my credit card summary to show up before I take any actions, no need to get worked up right now.

Reality's Fringe
10-04-2004, 08:41 PM
I got an email that said a credit was issued to my card. It's debit, so I've yet to go check at my bank.

Strider Turbulence
10-04-2004, 08:44 PM
They never touched my debit account and yet I was recieved a 'credited' email.

~Spirit-of~
10-04-2004, 11:12 PM
Has anyone gotten the coupon code to work, I've heard people were having trouble using it.

Yep, I can't get the code to work at all. It says that there's an error and to read below, but there is nothing actually listed as the problem.

You would think that Sony would have better monkeys running their site then what I've been seeing over the last two weeks.

hutno
10-05-2004, 05:51 PM
Umm I have a question for everyone. Did your credit cards get charged when they cancelled your order?
What is the shaq-fuing deal. The cancel my order then a day later they charge my credit card. I'm about ready to call up and just go nuts

hutno
10-05-2004, 06:52 PM
Bump because I want to know if this just happened to me

yeahokthenfu
10-05-2004, 07:51 PM
Bump because I want to know if this just happened to me
It happened to me too, Ive been checking my account everyday since I ordered, except for weekends, and they just took the money out, bastards, now Im pissed

Alpha2
10-05-2004, 08:00 PM
The online activity record of my creditcard company shows no Playstation.com activity at all on my card so I'm not worried anymore.

I suspect they're doing it just so you have a 0 balance in their own records.

LV-426RS
10-06-2004, 08:18 AM
I already got my refund. Sucks that they are pulling money out of your accounts to give me back my money.

cruzincontrol
10-06-2004, 09:25 AM
Umm I have a question for everyone. Did your credit cards get charged when they cancelled your order?
What is the shaq-fuing deal. The cancel my order then a day later they charge my credit card. I'm about ready to call up and just go nuts

I just checked this morning and am pissed as well....Just giving me more reasons never to order from them again....They best put my money back...

hutno
10-06-2004, 09:29 AM
I sent an email last night and this is the response I got back. I do ebanking and when I checked my account I still haven't recieved a refund

Hello:

Thank you for your inquiry.

Please be advised your credit card has been refunded for both orders.
You may contact your credit card company to verify these credits have
been issued and properly processed.

If we can be of further assistance, please reply to this email, reach
us via the Customer Assistance Inquiry form on our store or call us
toll free at 866-249-3696.

Your Case ID for this request is:



Sincerely,

Playstation.com Store Customer Service


__________________________________________________ ______________________
_

Original Message Information:
-----------------------------

From:

Subject: Re: Store: Billing Inquiry

Received Date: 10/5/04

Today's Date: 10/5/04


Original Message Follows:
------------------------
Name :
Phone :
Store : PlayStation.com
Order #:
Reason : I'd like to know why my crdite card was charged for the 2 orders i placed that were canceled. I'm really angry at the fact that you cancel an order and then your charge my card for it. I relized you had issues with your system and I hold no grudges but why the hell did you charge my card for orders that you canceled please get back to me as soon as possiable.

cruzincontrol
10-06-2004, 09:49 AM
^^^I like how the words "hell" and "please" are used in the same closing sentence.....

hutno
10-06-2004, 09:55 AM
I am anger shaped like a man

daphatty
10-06-2004, 03:06 PM
Fuckers got me too! :bomb: :bomb: :bomb: :bomb: :bomb: AND IT OVERDREW MY ACCOUNT!!!!:bomb: :bomb: :bomb: :bomb: :bomb: :bomb: :bomb: :bomb: :bomb:

jlarlee
10-06-2004, 03:08 PM
shaq-fuers got me too! :bomb: :bomb: :bomb: :bomb: :bomb: AND IT OVERDREW MY ACCOUNT!!!!:bomb: :bomb: :bomb: :bomb: :bomb: :bomb: :bomb: :bomb: :bomb:

Did that give you a overdraft fee? I had a company over charge me for something once and I incurred a fee. It was a pain in the ass but I got them to eventually pay the fee

Rig
10-06-2004, 03:16 PM
I guess it is good I didn't get this "deal."

yeahokthenfu
10-06-2004, 03:56 PM
I wonder how mad Playstation.com would get if I sent them and email with the link, that showed Halo 2 selling 1 million copies and then call them bitches

Scorch
10-06-2004, 04:12 PM
I wonder how mad Playstation.com would get if I sent them and email with the link, that showed Halo 2 selling 1 million copies and then call them bitches

They'd probably laugh at your stupidity for trying to open their eyes to something that is common sense, then delete it.

daphatty
10-06-2004, 04:38 PM
Did that give you a overdraft fee? I had a company over charge me for something once and I incurred a fee. It was a pain in the ass but I got them to eventually pay the fee

Yes it did. Fortunately, Bank of America is very proactive on these types of issues so they have placed an inquiry into the charge and removed the overdraft fee. The funds should be returned to me by tomorrow.

RacinReaver
10-06-2004, 09:17 PM
Hmm...update on my situation.

I got the e-mails on the second saying that they cancelled my order. Then, on the third, they said they refunded my order.

Today, I got a message from my school's mail room saying that I got a package UPS. I checked the tracking number they gave me because I wasn't expecting any packages (and my parents said they hadn't sent me anything), and it turns out it's coming from Baltimore, Maryland. It had also shipped on the fourth.

I then checked the balance of my checking account and saw that they had charged me for the purchase on the fifth (three days after cancelling my order and two days after refunding my account).

Of course, when I went to the mail center to pick the package up, they weren't able to find it. They have a record of it coming in, but no record of it going anywhere. Said a supervisor would try to track it down for me overnight, so we'll see if it does wind up being my three games (which I could really right after I finish my Thermodynamics exam).

This whole thing's bugging the heck out of me and makes me remember why I never bothered shopping from that store in the first place.

jimbodan
10-06-2004, 09:40 PM
Those rat bastards charged me too, luckily I have plenty to cover it, but it's the damn principle of the matter, plus the fact I'm probably going to have to do some work to sort it all out.

jlarlee
10-06-2004, 10:47 PM
Did that give you a overdraft fee? I had a company over charge me for something once and I incurred a fee. It was a pain in the ass but I got them to eventually pay the fee

Yes it did. Fortunately, Bank of America is very proactive on these types of issues so they have placed an inquiry into the charge and removed the overdraft fee. The funds should be returned to me by tomorrow.

I would raise holy hell with them anyways. You might be able to score a nice voucher for your hardship. After you call them 5 or 6 times they will want to be rid of you.

RacinReaver
10-07-2004, 11:52 AM
Well, just got my account refunded today; each game was given credit individually. Still no clue what the package they lost in my mail center was (hopefully they'll find it before the weekend).

CrimsonGeist
10-13-2004, 11:50 PM
Just got game BO3 in mail for 35 bucks. Me so happy! :)