(DEAD)Spun.com 20% or 25% off purchase of $30 or more including pre-orders(DEAD)

[muhsheesuh]

EXPIRED 10/20/09
This isn't the first time Spun has run this promotion so there's a high chance it will be offered again.



Spun.com has a coupon code for 20% off all purchases of Cd's, Dvd's and Video games when you purchase $30+.

Use coupon code Fall20

Members save an additional 5% for a total of 25% with coupon code Fall25.

Offer expires 10/20/09

Just purchased Demon's Souls Deluxe Edition new for $58.52 after coupon. I even applied $4.51 credit for some trade-ins I had submitted earlier making my total $54.01 shipped.

Spun.com also takes trade-ins to bring the total cost down and will even provide free shipping if you trade-in 3 or more items. Be wary that they are very strict in quality for trade-ins so make sure they are scratch-free. If not they can return it to you for $4 return shipping or take 25% of the original quoted trade-in value. AFAIK they do not accept any items without a proper case and all original artwork, manuals, etc.

" We will now pay you 25% of the quoted price for scratched items. The scratches must be light, no gouges, chips, cracks etc. If discs are gouged or have heavy scratches, they will be rejected completely and no credit will be offered."

www.spun.com

Shipping starts at $2.98
Tax varies by state

I believe this works on pre-orders too.

Calculated using 20% only:

Call of Duty Modern Warfare 2: http://www.spun.com/games/product-detail.jsp?id=2895822 xbox 360 ~$47 before tax and shipping
http://www.spun.com/games/product-detail.jsp?id=2895831 ps3 ~$47 before tax and shipping

Uncharted 2: http://www.spun.com/games/product-detail.jsp?id=2895909 ~$48 before tax and shipping

Dragon Age: Origins http://www.spun.com/games/product-detail.jsp?id=2899901 ps3 ~$48 before tax and shipping
http://www.spun.com/games/product-detail.jsp?id=2899961 xbox 360 ~$48 before tax and shipping

Forza 3 http://www.spun.com/games/product-detail.jsp?id=2899982 xbox 360 ~47 before tax and shipping

Borderlands http://www.spun.com/games/product-detail.jsp?id=2891128 360 ~$48 before tax and shipping
http://www.spun.com/games/product-detail.jsp?id=2888061 ps3 ~$48 before tax and shipping

[nintendofan9999]

Are they fast in shipping?

[earvcunanan]

Spun.com is a great site, very reliable. Traded in many games and they were all accepted. I also bought some used games from Spun and they were all in excellent/complete condition.

[V4oLDbOY]

demon's souls OOS, meh

[nintendofan9999]

Dang Uncharted 2 is out of stock as well... I guess this is a really good deal though

[earvcunanan]

Got Borderlands (PS3) for $11.06 shipped after trading in some fodder games. ^_^

EDIT: Here is my order summary:

Trades:
Prince of Persia (360) - $11.00
Mercenaries 2 (PS3) - $7.90
Final Fantasy III (DS) - $7.40
Sonic Chronicles (DS) - $7.40

Items bought:

Borderlands (PS3) - $44.76 after 25% off
Total: $11.06 shipped via first class mail

[muhsheesuh]

Uncharted 2 is not out of stock. I fixed the links sorry about that.

ANd yes they are quick on shipping.

[Bezerker]

Got lucky and grabbed the last Demon Souls Deluxe Ed for $51, and I pre-ordered the Dragon Age LE for $54.36.

[DesertLeo]

hm, with trade-ins I can get CoD4 MW for free. they good at accepting trades?

[zenintrude]

hm, with trade-ins I can get CoD4 MW for free. they good at accepting trades?

They are great at accepting trades... they even accepted my (completely unusable) copy of Final Fantasy XI for 360 and gave me $7 for it.

[DesertLeo]

thanks, decided to go for it.

[gate_keeper]

Does anyone know if this works on PRE-ORDERS? Nevermind i can see in the first post that it worked with modern warfare 2

[eastx]

You can become a member and get the extra 5% off without buying or trading anything in first.

I traded in a buttload of old DVDs and got enough credit for 2 games and 2 Blu-Rays. Thanks OP!

[handsomepete]

Thanks much OP, I've been looking for somewhere to offload some dvds no one else will take and they seem to not only take them, but allow them as inline credit to my preorder. I'll have to take inventory tonight of all my trade in stuff.

[crunchewy]

Forza 3 for $45.94 shipped is close to Amazon + ECA + $10 gift card, except that you don't have to pay more first and get a gift card later. If you trade in $30+ worth of stuff you get free shipping too, making it less then Amazon. Not actually buying the game myself - was looking into it for my brother who is interested in buying that game.

[ipsum]

Can pre-orders be canceled with ease? Because it's looking like I might be getting MW2 from these guys...

[Tubaker]

Nice. Traded in some old sports games, got Borderlands for free.

[Jcaugustine]

Anyone bought USED games from these guys? Are the case, manual, and insert in excellent/like new condition?

I stopped buying USED games from GameStop simply because although the discs are in almost scratch-free (or little scratched), the cases come dirty with blemishes and with an ugly price tag sticker that just ruins the case if you try taking it off.

[slimin1122]

Yes pre-orders can be cancelled with ease. I sent them an email cancelling my pre-order for WET and they did it the next day.

[nintendofan9999]

Okay so I placed an order for Uncharted 2 and COD Modern Warfare 2. It came to a total of 101$ At first it didn't recognize the address on my card and I realized t was because I lived somewhere else now. So I changed that. Then I looked to see the status of my order and there isn't even an order placed. So Here's hoping I can get everything cleared up. I hope my bank doesn't charge me overdrafting fees :/

I messaged them and have to wait now >.< I wish they have a phone number geez.

[blue ocarina]

Despite having to work out multiple issues with my order the last time this came around (which were all mostly resolved to satisfaction eventually after enough emails to CS), I'm in again for Rock Band 2 and the Rock Band Track Pack Vol 2.

Avoiding pre-orders this time because of all the headaches with CS that caused me last time around.

[jupiterjones]

Didn't think I would take advantage of this deal, but the trade-in deals were too hot to miss. I've dealt with them before (during the inFamous launch), and have no real complaints on anything I've bought/traded with them.

So here's what I'm sending in:

Viking: Battle for Asgard ~ PlayStation 3
Game Credit - Price: ($6.00)

Dragon Ball Z: Burst Limit ~ PlayStation 3
Game Credit - Price: ($9.50)

Tom Clancy's Rainbow Six: Vegas 2 ~ PlayStation 3
Game Credit - Price: ($14.50)

Mercenaries 2: World in Flames ~ PlayStation 3
Game Credit - Price: ($7.90)

Condemned 2: Bloodshot ~ PlayStation 3
Game Credit - Price: ($8.30)

John Woo Presents Stranglehold ~ PlayStation 3
Game Credit - Price: ($6.20)

Devil May Cry 4: Collector's Edition ~ PlayStation 3
Game Credit - Price: ($24.10)

Robert Ludlum's The Bourne Conspiracy ~ PlayStation 3
Game Credit - Price: ($18.70)

And picked up:

UNCHARTED 2: AMONG THIEVES ~ PlayStation 3
New Game - Price: $44.61

FALLOUT 3: GAME OF THE YEAR ~ PlayStation 3
New Game - Price: $44.61

After the coupon code/credit of trades - total of about $13 in my favor...me likey!

[formerroadie]

Ordered MW2. had to change something in the order, but it looks like i got it for free or pretty close :).

[ruiner]

Nice, got Fallout 3 GOTY and MW2 for 22.52 after trading in a bunch of dvds and cds I had wanted to get rid of anyway. Plus marvel ultimate alliance they gave 5 bucks for, thats what I paid at gamestop a few weeks back :)

[vesp]

Batman Arkham Asylum PS3 (I got one of those nvidia vouchers for a steam version) + Madworld + Excitebots + 9 dollars = L4D2 360 + Last Remnant + Box/Shipping Label for the used games.

I'm happy enough with that.

[vesp]

Despite having to work out multiple issues with my order the last time this came around (which were all mostly resolved to satisfaction eventually after enough emails to CS), I'm in again for Rock Band 2 and the Rock Band Track Pack Vol 2.

Avoiding pre-orders this time because of all the headaches with CS that caused me last time around.

Why did preorder cause a problem? Issue with getting the box/label in time since you were preordering something past the 30 day limit to send things in?

[formerroadie]

I ended up with MW2 and Ratchet and Clank: Crack in Time for $37 after discount and trade. :applause:

[urmomlikesme]

Where do U enter the promo code?? I can't seem to find it. I'm almost up to the point where I enter my credit card info

[urmomlikesme]

Batman Arkham Asylum PS3 (I got one of those nvidia vouchers for a steam version) + Madworld + Excitebots + 9 dollars = L4D2 360 + Last Remnant + Box/Shipping Label for the used games.

I'm happy enough with that.

I'm trying to get left 4 dead 2 as well. In what part of the process do you enter the promo code? Is it after you enter your credit card info that you will be asked to put in the promo code? Also do you know if you are charged for the postage fees of the trade in?

[Xenokai]

im gonna buy Call of duty MW2 and uncharted2 with just the 20% code (i dnno what to do to get the extra 5%) Its showing my total after 20% off is $100.48 that sound pretty good for 2 brand new (sealed?) games eh?

[Xenokai]

Where do U enter the promo code?? I can't seem to find it. I'm almost up to the point where I enter my credit card info

After you enter ur address and stuff click on ur cart icon it will bring up ur cart and have a prop code option.

[Xenokai]

BTW anyone ever just bought something from them new? how reliable is this website?

[handsomepete]

I'm trying to get left 4 dead 2 as well. In what part of the process do you enter the promo code? Is it after you enter your credit card info that you will be asked to put in the promo code? Also do you know if you are charged for the postage fees of the trade in?

Once you proceed to checkout and login there will be an area to put the code in. At some point I had to login / proceed to checkout / go back to my cart and checkout again to see it, but I might've just gotten over clicky.

The postage fees thing still eludes me, so maybe someone else can help - I have more than three items trade-in, but did not buy a used item. Does that mean I'm disqualified for free trade-in shipping? I haven't been able to get an answer from customer service yet. If so I just have to cancel out my whole order and put a cheapo used item on there (which will certainly be cheaper than shipping the 10+ pound box of old dvds), right?

[unclenebber]

I think to get the extra 5 off you just need to sign up for their 'Spun Club' or something. Which is free, and not a hassle at all.

[blue ocarina]

Why did preorder cause a problem? Issue with getting the box/label in time since you were preordering something past the 30 day limit to send things in?

I had to provide my own box, which wasn't an issue. You can print out the label from their site.

I'm sure it was a one time issue, but I had pre-orders for Damnation and Arkham Asylum the first of which was okay, but I tried to cancel Arkham Asylum with more than the time stated on their site left before I got the shipping email, but that didn't work out.

The biggest issue was they sent me both Arkham and Damnation (which I had already recieved) in the second shipment, so they charged me twice for Damnation. It all worked out fine eventually (well aside from the not being able to cancel Batman in the time they state is adequate for a cancel) and they refunded me for the double charge on Damnation and said to just keep it because of their mistake (along with a $10 credit), but for awhile it was shaping up to be more trouble than it was worth.

[Xenokai]

I think to get the extra 5 off you just need to sign up for their 'Spun Club' or something. Which is free, and not a hassle at all.

I joined the spunclub thing its justa button in the account menu not agreement or anything. Now im getting uncharted 2 + COD:MW2 for a cheap price of $94.58!

[urmomlikesme]

Once you proceed to checkout and login there will be an area to put the code in. At some point I had to login / proceed to checkout / go back to my cart and checkout again to see it, but I might've just gotten over clicky.

The postage fees thing still eludes me, so maybe someone else can help - I have more than three items trade-in, but did not buy a used item. Does that mean I'm disqualified for free trade-in shipping? I haven't been able to get an answer from customer service yet. If so I just have to cancel out my whole order and put a cheapo used item on there (which will certainly be cheaper than shipping the 10+ pound box of old dvds), right?


Thanks for the help. I finally found the box after clicking my cart a couple of times. Before it was going straight to asking my credit card info which is......


Don't worry about it!

[Xenokai]

Wow great deal i just got! i hope this site is trusted but wow

Uncharted 2 and Call of Duty: Modern Warfare 2 for $94.58 total

Uncharted 2 - Price: $44.76

Call of Duty: Modern Warfare 2 Price: $43.86 (Xbox 360 version)

what a deal! forget toys r us 2 for 1 this is better! can get unreleased games! and there actually avaible to order unlike TRU that basicly blocked most the good games after 2 days!

[rpnguyen]

got some games i wanted, like resistance 2, soulcalibur 4, dead space, and oblivion, all for ps3.

btw after looking through the help section of the site, i read that manuals aren't guaranteed to come with the game, but you are guaranteed artwork.

[IvanHood]

Thanks, OP. I have been looking for a cheap place to pick up FIFA 10, since the ECA codes are down.

Also, Spun.com is definitely a legit site. I have ordered a ton of things from them over the past few years, and I have never had any problems with them.

[CKaz]

much appreciated OP, gonna work out a deal this weekend, trade some games in to boot

[SMITTYBLAZE]

I'll likely do this tomorrow. It's funny how many people think this is so much better than B2G1, but when the guy posted about Buy 1 Get 1 50% on TRU.com (including pre-orders), everyone wanted to talk so much smack about it.


Either way, thank you very much OP. Even though it's so tempting, I'm not sure if I can do this one. I already have MW2 on pre-order with TRU.

Thanks

[sirplue]

hmm. We'll see how this goes. Traded in a bunch of games towards Uncharted 2 and Borderlands. Thanks for the 20% off code, OP!

[unclenebber]

It's funny how many people think this is so much better than B2G1, but when the guy posted about Buy 1 Get 1 50% on TRU.com (including pre-orders), everyone wanted to talk so much smack about it.You're right, people are quick to attack.
But the reason this deal is better is I traded in a bunch of crappy cd's, a few movies, and a few games that I haven't listened to, watched, or played in years, and ordered the Dragon Age collector's edition, Modern Warfare 2 hardened, and Assassin's Creed 2 and have 14 in credit left over.
It's pretty clear why 'for some' this is much better.

I've also dealt with spun on several occasions and the used games have always been the best I've found anywhere. They make the games you order from gamestop.com look like some kind of animal excrement.

[SMITTYBLAZE]

I agree. I think it's better also. It's just that it's pretty much the same as the TRU B1G1 50% that people were complaining so much about and saying B2G1 was so much better. That was my main point and I should've made that more clear, nothing against this deal or any other. This is a great deal and in my opinion easily the best available.

[Sophita]

Thinking about using this site for the deal, However all the listings for spun.com at ripoff report.com (http://www.ripoffreport.com/Search/Company/Spun-com.aspx) has me worried about using them. Has anyone used them in the past?

[muhsheesuh]

Thinking about using this site for the deal, However all the listings for spun.com at ripoff report.com (http://www.ripoffreport.com/Search/Company/Spun-com.aspx) has me worried about using them. Has anyone used them in the past?

They don't really scam per se since they do offer to return your items if you do not receive the quoted price that you wanted. Like I mentioned, they are VERY STRICT in quality of received/trade-in games so don't be too disappointed if they offer you that 25% or don't accept it at all. They will return it to you for $4 return shipping if you are not happy. As for the bait-and-switch tactics, I've never had that happen. I've only ordered new games from them so I guess I can't say much but they have a good return policy you can take advantage of if not satisfied.

BTW, just got demon's souls deluxe WOO
It didn't include the pre-order bonus (soundtrack + artbook) but it wasn't listed so I guess I should have expected that.

[Bezerker]

I've never had any issues with trading in things, but what I think is that since they give the same ratio of cash vs. credit, they are extremely likely to start rejecting the smallest things when it comes to cash.

I wish they'd do something like FYE where you get a 25% bonus for choosing credit, it seems kinda dumb for them to give you the option of "you can choose X amount in store credit, orrr, you can choose that same amount in cash and spend it somewhere that wont make us any sales"

[Sophita]

They don't really scam per se since they do offer to return your items if you do not receive the quoted price that you wanted. Like I mentioned, they are VERY STRICT in quality of received/trade-in games so don't be too disappointed if they offer you that 25% or don't accept it at all. They will return it to you for $4 return shipping if you are not happy. As for the bait-and-switch tactics, I've never had that happen. I've only ordered new games from them so I guess I can't say much but they have a good return policy you can take advantage of if not satisfied.


Oh, Ok that sounds reasonable then. Always just get a little skittish when a smaller company comes up with red flags. But may end up trying them out then. Thanks for the advice.


I've never had any issues with trading in things, but what I think is that since they give the same ratio of cash vs. credit, they are extremely likely to start rejecting the smallest things when it comes to cash.

When you traded in things was the original case a requirement? The site wasn't exactly clear on the boxes themselves.

[Munny1212]

Quick question, do you need a CC to do this? Also, do you get charged the amount of the game you ordered until they accept your trade-ins?

[eastx]

You need a credit card to place an order, even if you trade in more than enough stuff to cover the cost of the order.

[Munny1212]

ok, but do they charge the 60.xx on your card until they recieve your trade-ins?

[eastx]

They get authorization on it. Don't know how long the authorization lasts.

[Munny1212]

hmm ok ty :)

[blue ocarina]

Also of note, if a sell item is rejected, you can place an order of used product and drop them an email to have your item returned with the order you placed.

I did this last time because I forgot to check the UPC of Oblivion before sending it the last time around and apparently my copy was a different version from somewhere else that they don't carry.

[bigsid05]

Pre-ordered Ratchet & Clank 2 and Tekken 6 with the 25% off code. Thanks OP!

[geogerf]

darn, the shipping ($4) along with the tax in Cali (9.75%) prevents this from becoming a must-do-it deal. Total for Forza 3 is still a good $50, but Amazon w/ ECA is cheaper by ~$5 still. Plus I don't think I'd get the pre-order bonuses.

Hmm, wondering if I should do this or hopefully wait for ECA codes to come back up in the next 2 weeks...

[SMITTYBLAZE]

If it's still $50 and Amazon is $60 before ECA. How the hell is Amazon cheaper by $5?

[rpnguyen]

darn, the shipping ($4) along with the tax in Cali (9.75%) prevents this from becoming a must-do-it deal. Total for Forza 3 is still a good $50, but Amazon w/ ECA is cheaper by ~$5 still. Plus I don't think I'd get the pre-order bonuses.

Hmm, wondering if I should do this or hopefully wait for ECA codes to come back up in the next 2 weeks...

CA tax is 8.75%, which is what Spun charged me.

[SMITTYBLAZE]

Yeah. As he said, after tax it was still $50. Amazon has Forza 3 listed for $60. How the hell are you getting Forza 3 for $15 off with an ECA code? You aren't.

This deal > Amazon

[Rising]

Yeah. As he said, after tax it was still $50. Amazon has Forza 3 listed for $60. How the hell are you getting Forza 3 for $15 off with an ECA code? You aren't.

This deal > Amazon

theres a 10 credit for pre order.

[geogerf]

CA tax is 8.75%, which is what Spun charged me.

wish i could attach a pic, but i'm getting charged $4.17 in sales tax for CA, which is 9.75% of 42.81 (which is the price minus the 25% discount).

what are you being charged?

[geogerf]

Yeah. As he said, after tax it was still $50. Amazon has Forza 3 listed for $60. How the hell are you getting Forza 3 for $15 off with an ECA code? You aren't.

This deal > Amazon

yeah like Rising said, $10 pre-order credit, so add that with the ECA (~$6). could you do that and tell me what you get? that's how the hell i'm getting it, thanks.

and as mentioned, amazon comes with pre-order bonuses (say for all the other titles that you can pre-order, not just Forza), making:

Amazon > this deal

[rgon86]

wish i could attach a pic, but i'm getting charged $4.17 in sales tax for CA, which is 9.75% of 42.81 (which is the price minus the 25% discount).

what are you being charged?
LA County for me is 9.75%

OC, Irvine us 8.75% right now

[rpnguyen]

wish i could attach a pic, but i'm getting charged $4.17 in sales tax for CA, which is 9.75% of 42.81 (which is the price minus the 25% discount).

what are you being charged?

Formatting is kinda messed up but you can still see the numbers.

Purchase Total:
promotion: SpunClub Exclusive - 25% off all CDs, DVDs, & Games when you purchase over $30.00!
(already applied to each bought item) $95.62
Shipping & Handling: 1st Class Mail $6.94
Sales Tax (CA 8.75%): $8.37
Total: $110.93

And actually, to be completely accurate, state sales tax in CA is 8.25% (http://www.boe.ca.gov/news/sp111500att.htm), but as far as I know, every online retailer that charges sales tax for CA uses a rate of 8.75%.

[rgon86]

Formatting is kinda messed up but you can still see the numbers.

Purchase Total:
promotion: SpunClub Exclusive - 25% off all CDs, DVDs, & Games when you purchase over $30.00!
(already applied to each bought item) $95.62
Shipping & Handling: 1st Class Mail $6.94
Sales Tax (CA 8.75%): $8.37
Total: $110.93

And actually, to be completely accurate, state sales tax in CA is 8.25% (http://www.boe.ca.gov/news/sp111500att.htm), but as far as I know, every online retailer that charges sales tax for CA uses a rate of 8.75%.
Im being charged the 9.75%, which corresponds to my LA rate. If every online retailer charges 8.75, then WE ARE GETTING JUKED SIR.

I did the calculation though. I get charged the 9.75% AFTER my selling items credit and promo 25 card are kicked in, so it's not as bad as it could be.

[geogerf]

Im being charged the 9.75%, which corresponds to my LA rate. If every online retailer charges 8.75, then WE ARE GETTING JUKED SIR.

I did the calculation though. I get charged the 9.75% AFTER my selling items credit and promo 25 card are kicked in, so it's not as bad as it could be.

yup, same as this.

i'm getting the 9.75 rate. Guess I have until the 20th to determine if ECA will be up or not

(I'm leaning more towards going with Amazon anyway - just to support its Video Games unit, they've been great to us gamers in general)

[brighenne]

I'm getting charged 8.25% tax in CA.

[sirplue]

checking over my order, I don't think I was charged tax (Hawaii) Cool beans.

[rpnguyen]

yup, same as this.

i'm getting the 9.75 rate. Guess I have until the 20th to determine if ECA will be up or not

(I'm leaning more towards going with Amazon anyway - just to support its Video Games unit, they've been great to us gamers in general)


hm maybe they use the zip code on your credit card to determine tax rate? my card is billed to an address in orange county...but tax is 8.75% there.

[Ace4692]

Took advantage of this -


Tekken 6
Modern Warfare 2 (Hardened Edition)

$136.76



I gave them -

The Elder Scrolls IV: Oblivion ~ (8.00)
Gears of War 2 Credit (16.30)
Ninja Gaiden(2.40)
Forza Motorsport 2(8.10)
Madden NFL 06(8.60)
Medal of Honor: Airborne (7.10)
Dragon Ball Z: Burst Limit (9.50)
Guitar Hero III: Legends of Rock (4.80)
Marvel: Ultimate Alliance ~ (2.40)

Total Sell - $67.20

$34 off after 25% discount

Total is sitting at a completely awesome $36.67!

[SMITTYBLAZE]

yeah like Rising said, $10 pre-order credit, so add that with the ECA (~$6). could you do that and tell me what you get? that's how the hell i'm getting it, thanks.

and as mentioned, amazon comes with pre-order bonuses (say for all the other titles that you can pre-order, not just Forza), making:

Amazon > this deal
Um asshole, paying $54 for Forza 3 and a $10 gift card is more expensive then buying Forza 3 for $50. If you think $54 is cheaper than $50, well then you're "dumb as dog shit". Even with a $10 gaming credit, $54 is more expensive than $50.

[Sam111111]

This is tempting - I can send them Mass Effect [which I re-bought and now never play] and Blazblue [which I ... have sitting here unused, and which is having a sequel released sometime next year-ish], and they'll give me $32 towards the $48 Borderlands.
Borderlands. Mmmmm.

[SMITTYBLAZE]

I'd get Lego Rock Band if I were you.

I was going to get L4D2, but it doesn't even look worth it to me.

[Xenokai]

i ordered Uncharted 2 and call of duty MW2 2 days ago and it still says in progress. this hasnt changed since i ordered them 2 days ago. Anyone know how long they stay in progress? i know COD doesnt come out till next month but should uncharted 2 ship?

[geogerf]

Um asshole, paying $54 for Forza 3 and a $10 gift card is more expensive then buying Forza 3 for $50. If you think $54 is cheaper than $50, well then you're "dumb as dog shit". Even with a $10 gaming credit, $54 is more expensive than $50.

Considering this isn't the last video game I'm buying from Amazon, it really doesn't matter whether I save $ now versus at a later date. I'm still saving $ and its b/c of the Forza deal, not some other title that doesn't come with a pre-order coupon.

Hey, whether or not you knew about the $10 coupon, its okay to admit the Amazon deal is better than this one.

Look, you're the one that brought the 'tude to begin with - and by your recent response, you are only appearing more immature to everyone else here. Honestly, I have better things to do than to get riled up on forums, especially over 5 bucks... lol.

[unclenebber]

Ha, you guys are ridiculous.
For some the Amazon deal is better, for others this.
I traded in used cd's I paid 50 cents a piece for 10 years ago and got nearly 200 dollars worth of merchandise. Can I do that at Amazon?

[ruiner]

Do you ahve to have the cases to trade in CDs?

[unclenebber]

Do you ahve to have the cases to trade in CDs

"If you have all the artwork, meaning BOTH the booklet AND the back traycard (which usually contains the track listing), then we can accept your CDs. A lot of people throw out the back traycard, sad to say. Without this, unfortunately, we wouldn't be able to accept your items"

I'm assuming if you don't have the case, you don't have the booklet and traycard.

[lorddct]

DJ hero applies to the code. Too bad tax takes away all the advantage of ordering from them.

[unclenebber]

I'd also say as someone who has dealt with them, expect any trade ins that aren't almost perfect to be rejected.

[SMITTYBLAZE]

darn, the shipping ($4) along with the tax in Cali (9.75%) prevents this from becoming a must-do-it deal. Total for Forza 3 is still a good $50, but Amazon w/ ECA is cheaper by ~$5 still. Plus I don't think I'd get the pre-order bonuses.

Hmm, wondering if I should do this or hopefully wait for ECA codes to come back up in the next 2 weeks...
This is what I was responding to. It's OK to say that Amazon is a better deal, shit you can say Gamestop has a better deal to you. But, to say "Amazon w/ ECA is cheaper by ~5 still.", then that's just false and there's no way you can say any different.

$54 for Forza 3 and a $10 gift card, is not cheaper than $50 for Forza 3, no matter how you want to construe it. You're wrong. If you want to say it's a better deal, do that, but it's not cheaper.

Either way it don't matter to me, whatever you choose is a good deal. However, I don't know why people keep calculating ECA codes as part of the discount, when there isn't even any available and likely won't be any for a short while. :D

[Jcaugustine]

I'd also say as someone who has dealt with them, expect any trade ins that aren't almost perfect to be rejected.

YUP!

Exactly.

They rejected 6 DVD's out of 20 that I sent simply because there "allegedly" was a scratch on them.

I DO NOT HAVE SCRATCHES on ALL MY DVD's!

Anyone who knows me knows I'm a freak when it comes to keeping my DVD's and video games clean and scratch free.

The worse part is, they'll just send you an email saying that they're still going to KEEP the rejected DVD's, and instead just give you 25% credit for what it's worth. In other words, a DVD that I sold to them for $2.00 is only going to get $0.50.

Outraged, I demanded that they send back those "allegedly scratched" DVD's back to me!

After some back and forth arguing, they finally agreed and sent them back to me as long as I pay for the shipping. Not happy, I argued with them some more and they said that they will go ahead and ship it at their expense, provided I buy a used item (it had to be used) so they could ship my DVD's with that order, and refunded them the $0.50 they paid for my rejected DVD's via my Paypal. I gladly obliged.

When I got my DVD's back they already had the Spun UPC Labels ready to be sold and re-shrinked wrap. Opening them, all were in still like new unscratched condition. The reason they didn't take my DVD's was because 4 of them had a little hairline blemish which is common to DVD's and can be wiped off (and I wouldn't be surprised if the other 14 DVD's I sent had the same thing), and the other 2 DVD's I honestly had no clue why they wouldn't take it, is it because they had no inserts? Hello! Not all DVD's come with inserts nowadays! It still had the cover art and DVD case!

IDIOTS.

[Kamelot]

I used this a while back, didn't know they were still in business.

[Xenokai]

i ordered uncharted2 and codmw2 from them they dont require trade in to be able to buy from them right? my order says in progress still.

[SMITTYBLAZE]

No, you don't need to trade anything. All you need is cash or credit.

hmmm, is l4d2 worth it?

[lorddct]

Is there anyway to remove your credit card from your account?

[CKaz]

Hmm so I'm in and pretty happy with it, but it'll all go to crap if they have any problem with my 100% perfectly fine, in fact great condition, games I'm trading in.

I want to chime in regarding the tax though - if you sell to them you knock the tax down too, so unless I'm missing something, this can be very effective.

e.g. I'm in NY (sux for tax) but I got MW2 down to a 1.10, + 10 cents tax
selling $30+, selling 3 + titles, buying $30+ on one order really stacks the goodness

I'm tempted to do one more but I was gonna rent Borderlands first... hmm

[unclenebber]

Hmm so I'm in and pretty happy with it, but it'll all go to crap if they have any problem with my 100% perfectly fine, in fact great condition, games I'm trading in.

If your games have one teeny tiny possibly not visible unless they are in the perfect angle of light scratch, they can and most likely will refuse them. And most games do have these tiny scratches.

I sent in three 'perfect' games, 2 of them were not accepted.

[Mako1215]

I might wait another week to see what happens with Borderlands, but I'll check this out.

[Mako1215]

Borderlands with 25% off and First Class shipping is 47.59
I don't know if I wanna bite on that.... decisions decisions.

[earvcunanan]

They're going to ship out Borderlands on the 13th, and when Spun ships First Class from New York to Seattle, it only takes two business days. If you can't wait to get your game until Thursday, then you can buy it at a store for $59.99 plus any applicable taxes.

[DesertLeo]

Ok, I'm seeing a lot of people complaining about how strict they are about accepting trade-ins. Um, am I the only one ok with this? You do know that means if they only accept good games, then they only SELL good games, right? I'll take harsher trade-ins to ensure I get a good used copy any day. Some people are never happy.

[unclenebber]

Except I've gotten several games that didn't work. And while their customer service has been helpful, within 2 days of sending back the games that didn't work, I've seen all of them in their 'Just In' section. And these were games that couldn't be fixed.

So the strict policy would be great if they didn't sell and resell broken games.

I don't mind a few scratches as long as something works.

[DesertLeo]

well, fair enough. thankfully I've only seen good games sent from them

[Cheato]

Ok, I'm seeing a lot of people complaining about how strict they are about accepting trade-ins. Um, am I the only one ok with this? You do know that means if they only accept good games, then they only SELL good games, right? I'll take harsher trade-ins to ensure I get a good used copy any day. Some people are never happy.

Don't jump to conclusions. This is wrong.

The games/DVDs are guaranteed to work. However, they are not guaranteed to not be scratched up or have stickers or writing on them, or come with damaged or missing artwork or manuals. So basically, they WILL sell you things that they would immediately reject if you were to try to sell them back to them. I don't know how they get some of their used items, but they absolutely have some poor quality items in stock.

I sent a trade-in order to them, they rejected one of my items, which brought me below a free shipping threshold, and they wound up charging me all the shipping on my order, plus the value of the trade-in they refused (a $7 rejected trade-in was now going to cost me $13). In the order that I received, 2 PS2 games did not come with manuals, one DVD was pretty scratched up and the video was glitchy and unwatchable (until I polished it with toothpaste, after which it played perfectly), and 2 PS3 games were missing completely.

Their CS was fine in that they immediately credited me for the missing PS3 games, no questions asked.

When I eventually got my one DS game they had rejected from the trade-in, I honestly couldn't find any flaws with it or the case or manual (they claimed "missing or damaged artwork"). My theory was that they rejected it simply in order to force me to pay the shipping cost that they would have had to pay otherwise.

There is a thread over on DVDTalk where one of the members posted that he sold them a DVD in a trade-in, but they rejected it. I don't remember all the details, but at some point, he noticed the DVD was now available on their site. So he ordered it. And when he got it, it was the one he had sent them and they had "rejected." He had written his intials very small on the inside of the artwork or something, so he claimed it was definitely the one he had sent them and they had rejected.

[DesertLeo]

very valid, and for the most part I stand corrected. guess I haven't heard all the horror stories about spun. I just remember when I used to be a manager at a Gamecrazy, and the insane double-standards a lot of people had along the lines of "take all my crappy disks, but I BETTER get a mint used one".

[Jcaugustine]

You do know that means if they only accept good games, then they only SELL good games, right? I'll take harsher trade-ins to ensure I get a good used copy any day. Some people are never happy.
Not exactly.

Games or DVD's that Spun "REJECT" basically means:

"We'll still accept your trade-in discs but we'll just pay you 25% of what it was originally worth and we'll still keep them and re-sell them to our customers."

That's what Spun's definition of "REJECT" means.

Like I shared in my story above, I had to complain and had them send me back my DVD's they rejected. But when I got it back, it was already re-shrink wrapped with the Spun Labels ready to be re-sold.

So yes, there's still a chance you'll get some not-so-good used copies when you occassionally order from them.

[DesertLeo]

I JUST posted about how I'm probably wrong. Is there a reason why you're pushing the issue?

[tooshorty6432168]

Thanks for posting this. I traded in 6 games for Borderlands so it'll only cost $1.51. $43.10 for 6 games that Amazon would barely give me 10 dollars for total, not bad at all.

[Jcaugustine]

I JUST posted about how I'm probably wrong. Is there a reason why you're pushing the issue?
What's wrong if all I'm doing is basically just giving out MORE details to Spun's process so that other CAG-ers would get a much better and clearer understanding on how Spun's trade-in program works. How is that pushing?

Just because I quoted you, doesn't mean I'm saying "hey you're wrong". If you look at the response, I quoted you simply for point of referrence.

[jumbo11]

How does one become a member to receive the 25% discount? I don't see any options on the website besides creating a user account.. Is that what's required?

[George_Wallace]

Join the Spun club. I just joined, it is a free membership.

edit: Just purchased Call of Duty MW 2 for $47 after tax and shipping with the 25% off code.

[BustaUppa]

Will this site accept trade-ins for games that were originally a part of a bundle? I looked at the FAQ and this was as specific as it got:

Spun.com cannot accept clearly marked promotional items for credit. If the words "not for sale" or "for promotional use only" are stamped on the artwork or on the disc itself, then obviously these items aren't to be resold. They will not be accepted for credit. Any items without these obvious markings will probably be okayI was thinking of trading a copy of Street Fighter IV that originally came from the collector's edition, and a Guitar Hero World Tour that came with a band kit. I think these would have a little "Not for resale" note on a corner in the back of the packaging - so the wording makes me nervous, but it's still quite different from the promotional stamps that the FAQ specifically mentioned (the "obvious markings" they speak of are more akin to those record label notices printed in gold foil on pre-release music CD's, I'm thinking).

Anyone know their stance with bundled items? Anyone have experience trying to trade such items in?

[CKaz]

Can anyone comment on how Spun accepts GAMES?
What their results have been?

All my games work 100%, but heck, some NEW games I get have scratches on them.
I want to sell/buy here, but I won't accept getting 25% of the credit or those 'rejected'.

Can I find a flaw on any of the game DVDs I want to send in if I focus on that? Sure.
But they all work perfectly fine, and I'd consider the case/manual/dvd like new.

Goes from excellent deal to total BS for me if they're stupid with games sold...

[BustaUppa]

"Offer expires 10.20.09" - does this mean it will work all day tomorrow? Or would it stop at midnight tonight?

Oh and after reading back more posts in here, it seems like selling is heavily based on the UPC code, so I have a feeling I'm out of luck trying to sell games that came from a bundle. I guess I'm better off playing it safe, unless someone has had experience to the contrary!

[zenintrude]

"Offer expires 10.20.09" - does this mean it will work all day tomorrow? Or would it stop at midnight tonight?

Oh and after reading back more posts in here, it seems like selling is heavily based on the UPC code, so I have a feeling I'm out of luck trying to sell games that came from a bundle. I guess I'm better off playing it safe, unless someone has had experience to the contrary!

Here's a suggestion that may get me in trouble!

Buy the game used at GS (one with a UPC), swap out the artwork, and return the game to GS! Problem solved!

Also, picked up Borderlands for $10.xx... yay!

[SMITTYBLAZE]

You should be banned. That's return fraud.

[BustaUppa]

does seem a little fraudy... oh well either way I wouldn't have enough time to act. Gotta get this order all squared away by the end of tomorrow... or perhaps by midnight??? I hate scrambling to find stuff to trade, but I sure would love to knock that $8 shipping off (I'd be ordering 2 new games).

[zenintrude]

If it is, well it's the absolute lightest fraud ever :) I imagine the people who buy used games, play them for five days, and then return them are defrauding them more, and that's specifically allowed!

That said, GS accepts games without covers at all and sells them at the same price, so I doubt they'd *really* care.

But, if it's really a horrible, horrible criminal idea, mods feel free to edit my post.

You should be banned. That's return fraud.

Back seat mod, ftw!

[blue ocarina]

"Offer expires 10.20.09" - does this mean it will work all day tomorrow? Or would it stop at midnight tonight?

Oh and after reading back more posts in here, it seems like selling is heavily based on the UPC code, so I have a feeling I'm out of luck trying to sell games that came from a bundle. I guess I'm better off playing it safe, unless someone has had experience to the contrary!

This is correct, on the sell page for each item it specifically states (although not very prominently) that the quote they give you for an item is only for a certain UPC, they will reject it if the UPCs don't match.

EDIT: For example

UPC: 58713B
59265a
04549673590
Price quote for item represented by UPC(s) above.

[BustaUppa]

I was just thinking that maybe I could swap my GHWT case with my friend's... but then I remembered that HIS copy is from an instrument bundle too. Damn! Wouldn't surprise me if they actually do accept something as common as a bundled GH game, but I'm paranoid enough to wait for some sort of confirmation before I proceed. I emailed them about it so hopefully I'll hear back with a real answer sometime tomorrow.

The frustrating thing is that the Spun FAQ explicitly states that they DO accept games with a hole through the barcode... which makes very little sense, since that would indicate that they're actually favoring promotional items over bundled retail items. It is a mystery!

EDITThis is correct, on the sell page for each item it specifically states (although not very prominently) that the quote they give you for an item is only for a certain UPC, they will reject it if the UPCs don't match.Hmm, and this would jibe with the punched out barcode issue - a barcode, even with a hole in it, could still be read, or at the very least would have a visible UPC number that could be manually entered. I guess it's not REALLY about the principle when it comes to promo items, but they have to at least imply that it is in their official FAQ!

[zenintrude]

The frustrating thing is that the Spun FAQ explicitly states that they DO accept games with a hole through the barcode... which makes very little sense, since that would indicate that they're actually favoring promotional items over bundled retail items. It is a mystery!

Good God, Watson! It's insanity!

[eastx]

You should be banned. That's return fraud.

You should stop posting.

[BustaUppa]

Hey what does it mean when it says "Sorry, we're overbought!" I see that on some items that still have an active "sell" link. Meanwhile there are other items that say "Sorry, currently not purchasing," and those are the ones that just don't have a sell link at all. Is it a trap?

[jasonsoldout]

It just means they won't buy it/you can't sell it

[BustaUppa]

It just means they won't buy it/you can't sell itAre you sure the two different messages mean the same thing though? Upon further inspection it looks like "overbought" means that they are trading in for a lower price than normal, whereas "currently not purchasing" means they flat-out won't accept the trade.

For example I have a game in my "sell" cart trading for the normal price, but if you go to the main item page it is now listed as "overbought" and has a lower TIV - probably because it is pre-emptively adding my copy of the game to its stock.

Can anyone confirm/deny that this is how it works?

[blue ocarina]

Are you sure the two different messages mean the same thing though? Upon further inspection it looks like "overbought" means that they are trading in for a lower price than normal, whereas "currently not purchasing" means they flat-out won't accept the trade.

For example I have a game in my "sell" cart trading for the normal price, but if you go to the main item page it is now listed as "overbought" and has a lower TIV - probably because it is pre-emptively adding my copy of the game to its stock.

Can anyone confirm/deny that this is how it works?

If you have it in your sell cart you can check out with the price listed. Their prices for buying and selling change dynamically so the second you add it to your sell cart their buying price goes down (for everyone else). From what I can tell the "overbought" message is kind of an intermediate phase, I am not sure what their system does for if you try to sell them something that still has an active link, but is listed as overbought.

If you added it to your cart without the message, you're safe. From my limited experience. I had two out of three selling items do the same thing for my latest order and they changed to the currently not purchasing soon after.

Keep in mind that even though you add it to your cart, doesn't mean it'll stay there for very long. Because of their dynamic pricing they empty inactive carts after a certain period of time to "reshelve" items. Specifics should be listed on the shopping cart page.

[SMITTYBLAZE]

I wonder if I should get anything... I don't think I should.

[BustaUppa]

Well thanks for the answers and guidance along the way, everybody. Just placed a huge-ass order! I'm glad I decided to check their stock of music CDs, because it's actually quite different from Wherehouse.com, both in selection and pricing (I had assumed it was just like SecondSpin where they just share the same stock).

Guess I may as well share:Here are the items you sold:

Office: Season One
DVD Credit - Price: ($4.50)

Lifehouse ~ Who We Are
CD Credit - Price: ($2.00)

Ninja Gaiden II ~ Xbox 360
Game Credit - Price: ($7.00)

Shaolin Soccer
DVD Credit - Price: ($1.60)

Serial Experiments: Lain [4 Discs]
DVD Credit - Price: ($5.90)

Lethal Weapon/Lethal Weapon 2/Lethal Weapon 3 [Director's Cut] [2 Discs]
DVD Credit - Price: ($1.70)

Missing in Action [Widescreen]
DVD Credit - Price: ($1.60)

Missing in Action 2: The Beginning/Braddock: Missing in Action 3
DVD Credit - Price: ($1.30)

Dead Rising ~ Xbox 360
Game Credit - Price: ($4.70)

Tron 2.0: Killer App ~ Xbox
Game Credit - Price: ($2.60)

Lego Star Wars ~ Xbox
Game Credit - Price: ($5.30)

Dead or Alive Xtreme Beach Volleyball ~ Xbox
Game Credit - Price: ($6.40)

Castle Shikigami 2 ~ PlayStation 2
Game Credit - Price: ($3.10)

Gears of War ~ Xbox 360
Game Credit - Price: ($3.80)

5) Here are the items you bought:

LEGO: ROCK BAND ~ Xbox 360
Pre-order Game - Est. Release Date 11/03/2009 - Price: $35.68

WWE SMACKDOWN VS RAW 10 ~ Xbox 360
Pre-order Game - Est. Release Date 10/20/2009 - Price: $43.71

Shiny Toy Guns ~ We Are Pilots
Used CD - Price: $3.81

The Crystal Method ~ Divided by Night [Digipak]
Used CD - Price: $4.71

Cassius ~ 1999
Used CD - Price: $2.98

Alien Ant Farm ~ Truant
Used CD - Price: $1.11

The Vines ~ Melodia
Used CD - Price: $4.18

Radiohead ~ Bends [Collectors Series] [Limited Edition] [Digipak]
Used CD - Price: $9.36

Radiohead ~ In Rainbows
Used CD - Price: $5.68

A Tribe Called Quest ~ Beats, Rhymes and Life
Used CD - Price: $4.03

A Tribe Called Quest ~ Midnight Marauders
Used CD - Price: $4.03

Beck ~ Mellow Gold
Used CD - Price: $3.36

Total Bought: $122.64

Total Sold: ($51.50)
Credit Applied: ($0.00)
Shipping and Handling: $0.00
Sales Tax (NY 0.00%): $6.14
Total: $77.28F.Y.I. - $30 worth of trade-ins got me free shipping, trading 3 or more items got a free postage label for my trade-ins, and the used CDs got me a free box and packing materials. I am pleased!

[earvcunanan]

I placed another order:

Here are the items you sold:

Mass Effect ~ Xbox 360
Game Credit - Price: ($8.10)

Rock Revolution ~ PlayStation 3
Game Credit - Price: ($4.30)

Infinite Undiscovery ~ Xbox 360
Game Credit - Price: ($6.40)

.hack//INFECTION ~ PlayStation 2
Game Credit - Price: ($6.40)

Final Fantasy XII ~ PlayStation 2
Game Credit - Price: ($6.80)

Zone of the Enders ~ PlayStation 2
Game Credit - Price: ($5.20)

I bought CoD: Modern Warfare 2 (PS3) for $7.56 shipped after 25% off and the credit I received.

[DesertLeo]

What's wrong if all I'm doing is basically just giving out MORE details to Spun's process so that other CAG-ers would get a much better and clearer understanding on how Spun's trade-in program works. How is that pushing?

Just because I quoted you, doesn't mean I'm saying "hey you're wrong". If you look at the response, I quoted you simply for point of referrence.


either way I just had a real shitty day yesterday, and probably just got defensive. Just ignore me. :)

[CKaz]

If your games have one teeny tiny possibly not visible unless they are in the perfect angle of light scratch, they can and most likely will refuse them. And most games do have these tiny scratches.

I sent in three 'perfect' games, 2 of them were not accepted.

This still worries me, I'm leaning towards backing out of my MW2 order.
This goes from thumbs up Cag deal to cheese if they pull this crap.

Interesting too I don't see 'cancel' as an option on my order so I have email to their customer service now as well - even though half the order is a preorder, and half the order is me sending something in, I can't cancel from the website? Still waiting on a response from yesterday.

Hey test the game, sure, but you're going to get that scratch picky on games, really? That just seems to be a real easy way for Spun fraund, frankly. What used game have you bought that hasn't had scratches, and again, I usually can't get NEW games w/o some scratches if the focus is finding them, rather than just determining if they play or not.

edit - so anyone effectively contact them to cancel pre-orders yet, they only do this by email, looks like it'll take a couple days?

[zenintrude]

If your games have one teeny tiny possibly not visible unless they are in the perfect angle of light scratch, they can and most likely will refuse them. And most games do have these tiny scratches.

I sent in three 'perfect' games, 2 of them were not accepted.

This, thankfully, has not been the case with me. In fact, I sent them items that had been bought from pawn shops and Goodwills, and they were accepted. Guess it all comes down to who checks your trades.

[kingkiller33]

I ordered Borderlands and Dragon Age Origins. No shipping confirmation yet. :( Anyone get their Borderlands shipped out?

[jumbo11]

Just put my preorder in for modern warfare 2. You can't beat $47.

No credits, no gift cards, no bullshits, just a straight up discount on a major new release. :)

[Jcaugustine]

I ordered Borderlands and Dragon Age Origins. No shipping confirmation yet. :( Anyone get their Borderlands shipped out?
They were pretty "SHADY" with their pre-orders back in the day...

I pre-ordered Capcom's SFIV Collector's Edition & then later RE5 Collector's Edition earlier this year respectively with Spun before, and they ended up cancelling my orders about 4-5 days after their respective release date since they were "Out of Stock" and speaking to customer service they told me that they weren't able to get the right amount of shipment in for their pre-orders since both editions were a hot commodity.

For those that pre-ordered hard to find games like Dragon Age from Spun, don't be surprise if your order gets cancelled, and you are issued a refund or trade-in credit.

[Kalmaholic]

Just put my preorder in for modern warfare 2. You can't beat $47.

No credits, no gift cards, no bullshits, just a straight up discount on a major new release. :)

Hell yeah that's pretty hard to just say no to. I did the same, I'm just hoping they don't go out of stock when they get the copies. :(

[Momus]

Can anyone with spun.com experience clarify their billing practices?

I just checked my credit card account and there are two temp authorizations...

one in the amount of the total purchases of my order ~$168
and one in the amount of the difference between my total purchases and my new credit supposedly applied to the order ~$9 ( I traded in roughly $159)

Obviously both of those cannot be charged to my card...then I'd be paying full price + the amount which I thought I was going to be paying.

My hope is that these are truly temporary authorizations and I won't find myself with both of those charges on my card. If that happens, needless to say...I will not be pleased.

Can anyone shed light on this?

[Tillawen]

I ordered Borderlands and Dragon Age Origins. No shipping confirmation yet. :( Anyone get their Borderlands shipped out?

I pre-ordered Borderlands on Xbox 360, and it has yet to ship. I hope it ships soon, because I wanna play :bomb:.

[United_Korea]

does it matter whether the games i trade in are GREATEST HITS or not?

[zenintrude]

does it matter whether the games i trade in are GREATEST HITS or not?

No GH, ever.

[United_Korea]

No GH, ever.

wut

[SMITTYBLAZE]

He's telling you that NO, they don't ever accept Greatest Hits.

[ToadStoolPorridge]

I just traded in a long list of PSP and DS games that I had been wanting to get rid of and got Fifa 10 and MW2 for $14 after the fall25 coupon. Thanks OP, this helped me out a lot :)

[salazarmark]

Deal is dead, good thing I got my pre-order at the last minute. Now I'm just hoping they don't cancel.

[Cheato]

Can anyone with spun.com experience clarify their billing practices?

I just checked my credit card account and there are two temp authorizations...

one in the amount of the total purchases of my order ~$168
and one in the amount of the difference between my total purchases and my new credit supposedly applied to the order ~$9 ( I traded in roughly $159)

Obviously both of those cannot be charged to my card...then I'd be paying full price + the amount which I thought I was going to be paying.

My hope is that these are truly temporary authorizations and I won't find myself with both of those charges on my card. If that happens, needless to say...I will not be pleased.

Can anyone shed light on this?
An authorization is not a charge. It is just a check to see if it is possible to charge that amount to your card.

All of the following is actually spelled out quite clearly in their FAQ.

When you agree to a trade-in, Spun isn't sure that (a) you're actually going to send them anything by th deadline, or (b) that the stuff you send them will be acceptable.

So, they check to see if the full amount is available to be charged on your card. Once they know it's possible, they charge you the actual amount due. When your trade-in stuff arrives, if everything is OK, they send you a confirmation email, and the transaction is finished. If there is a discrepancy between what you said you will send in and what you actually sent in or what they found acceptable, Spun will contact you, and then will charge you the difference due. If you don't send them anything, you'll wind up paying full price for what you ordered.

[ipsum]

Borderlands is backordered! ARG! Gonna have to cancel :(

[zenintrude]

Borderlands is backordered! ARG! Gonna have to cancel :(

Did you receive an email telling you that your order is delayed, or are you basing that simply off of the the site not allowing you to order the game?

[Momus]

@cheato, Thanks for the clarification, guess I should have read the FAQ more carefully.

Checking my credit account confirms that these amounts are simply sitting there as temp authorizations (which BTW removes that amount from your available credit...not super cool, but OK in my case).

I sent off my trade-ins on Monday to expedite the process. Now, like many of us I suspect, I'm waiting to see when they are going to ship BORDERLANDS.

Good Luck all.

[Jcaugustine]

Some things people may want to know:

Pre-Orders: There is a slight (if not high) chance your pre-orders will be cancelled. It happened to me twice, and I placed both those pre-ordes a little more than 2 and a half weeks before their respective release date. I got a notification within a week after both have been released that my pre-orders were out of stock and currently back-ordered. Just curious, but can anyone who has placed a pre-order longer than 2 weeks before the release date, please let me know if you get your item.

Trade-Ins: Spun often times, probably depending on the person that is checking, is "usually" pretty strict when it comes to trade-ins; minor, little, small, barely visible hair line scratches can automatically mean "rejection". And when they "reject" your DVD/Game trade-in, it means that they'll still keep your discs for re-sale, but they'll only give you $25% of the original price, i.e. A video game you traded in for $20 will only net you $5 back. You can request that they ship those "rejected" discs back, but you'll have to notify them quickly (before they "stock it to sell", meaning it's in already their warehouse and they can't give it back to you) and you have to pay the return shipping fee. At least they ship your orders and even the rejects fast.

Paypal: Instead of getting store credit, they also offer paying you via Paypal. Spun used to offer checks, not anymore. The issue with Paypal, depending on your account, is that Paypal may and will charge you a percentage of the cash back trade-in that Spun sends. I traded in $50 worth of stuff, and when I received my Paypal funds, I got docked about $3.15, ugh.

[CKaz]

Just FYI -
I'm going on a couple days now of no response from spun.com while trying to cancel my pre-order of MW2. I'm not sure why I don't have a cancel option on my order page, as it's a pre-order on the BUY side, and I haven't shipped anything on the SELL side. If you're hoping for any kind of reasonably responsive customer service here, write that off right now. No phone number, and any response will be > 48 hours.

[blue ocarina]

Pre-Orders: There is a slight (if not high) chance your pre-orders will be cancelled. It happened to me twice, and I placed both those pre-ordes a little more than 2 and a half weeks before their respective release date. I got a notification within a week after both have been released that my pre-orders were out of stock and currently back-ordered. Just curious, but can anyone who has placed a pre-order longer than 2 weeks before the release date, please let me know if you get your item.


Last time around I preordered Arkham Asylum, which was definitely way more than two weeks out (around three months).

[zenintrude]

Contact info for those who may want to be a little more direct with their pre-order inquiries:

Administrative Contact:
Grundy, Steven sgrundy@spun.com
Ridgewood Software
PO BOX 8440
Northfield, IL 60093-8440
US
847-272-7559 fax: 999-999-9999

Technical Contact:
Grundy, Steven sgrundy@spun.com
Spun.com
556 S. Fair Oaks Ave [ http://maps.google.com/maps?f=q&source=s_q&hl=en&geocode=&q=556+S.+Fair+Oaks+Ave+%23301+Pasadena,+CA+91105&sll=37.0625,-95.677068&sspn=38.365962,79.013672&ie=UTF8&hq=&hnear=556+S+Fair+Oaks+Ave,+Pasadena,+Los+Angeles,+ California+91105&t=h&z=16 ]
#301
Pasadena, CA 91105
US
847-919-7079 fax: 847-919-7079


Update:

First number is apparently Steve's (the president) personal line. After ringing for a while, it will end up at a recording where you can leave a message.

Second number is apparently the (undisclosed via their website) customer service number. After ringing for what seemed like forever, Steve will tell you to email customer service (who will, hahahaha, email you back within one business day... yea, right) or you can call back to speak someone during their office hours, which are 9-5 central time. I called at 1:30, central time, and there was no response. However, you can leave a message which will somehow be relayed to their customer service department. Essentially they ask you to provide the same information as their online customer service form requires.


I suggest filling these answering machines up.

[handsomepete]

Just FYI -
I'm going on a couple days now of no response from spun.com while trying to cancel my pre-order of MW2. I'm not sure why I don't have a cancel option on my order page, as it's a pre-order on the BUY side, and I haven't shipped anything on the SELL side. If you're hoping for any kind of reasonably responsive customer service here, write that off right now. No phone number, and any response will be > 48 hours.

So far I've had fairly quick CS response - less than 8 hours for my initial questions, not counting the weekend less than 24 hours for a follow-up question / cancellation.

I think that you're probably right (as I can see how their communication could really suck), but so far my luck hasn't been as bad.

[Momus]

@zenitrude, Thanks for what could prove very useful information.

Seriously? Who cancels pre-orders these days? There is no such thing as a backordered game, unless you're talking about some DE, LE, CE, whathaveyou like the recently discontinued Demon's Souls DE. Out of stock is one thing, but unable to restock? C'mon.

I'm trying not to get worked up over nothing, but their lack of communication does nothing to assuage my fears. There is simply no reason why they cannot acquire enough product, of say MW2 or Borderlands, to meet demand.

Still waiting for some word. So far they certainly haven't lived up to their websites claim of "Shipped same business day or next business day."

[Jackie Chandler]

I'm borderline ordering MW2: Prestige Edition (20% off $150? HELL YEAH!), but after hearing about how they treat pre-orders, especially with the limited print of the Prestige Edition, what would you all recommend?

[zenintrude]

I'm borderline ordering MW2: Prestige Edition (20% off $150? HELL YEAH!), but after hearing about how they treat pre-orders, especially with the limited print of the Prestige Edition, what would you all recommend?

You missed your window, so we recommend you invent a time machine.

[Jackie Chandler]

You missed your window, so we recommend you invent a time machine.
I've got one in my cart right now. Besides, it's still displayed as pre-order-able in the store.

[Jackie Chandler]

Also, I read some posts about Spun "rejecting" your discs, giving you 25% the value for them... And I've got a LOT of discs from GameDealDaily's "75 Cracked PS2 Discs" deal I'm sure would qualify for being "rejected." :P But if we're talking super cracked, terrible-conditioned games that have no chance in hell of working, will they still give 25% for them? Or will they call BS and just keep them for free or something?

[SMITTYBLAZE]

The 25% off is expired. They now just have 15% off and that's the best.

[Jackie Chandler]

The 25% off is expired. They now just have 15% off and that's the best.
Would you mind sharing the code, and/or notifying the OP?

[Admiral Moo]

I pre-ordered lego rockband so I can rip the songs to RB2 then sell it off. Fingers crossed that it all works out.

[SMITTYBLAZE]

I'm sorry, but the new codes for 10% and 15% aren't working for games/pre-orders. I tried it on Left 4 Dead 2 and it didn't work, however, it does work for DVD's.

The codes are FALL10 and FALL15, but from my own experience it doesn't work for games, sorry.

[nintendofan9999]

It s its only for DVD's

[Tubaker]

anyone get an email reguaring borderlands? I ordered it and im still waiting for my email

[Jackie Chandler]

I'd still like to know if Spun takes non-working games for trade-ins. I mean, I know for a fact what I have in mind would get rejected, but some of the discs I have are beyond repair. Would they still give me 25% face value, and if they do, do they encourage it?

[SMITTYBLAZE]

Sorry Jack I don't know the answer to that.


Fuck though! You guys aren't getting your pre-orders? Damn, I told some friends about this and they ordered MW2! AH!!!

[salazarmark]

I'd still like to know if Spun takes non-working games for trade-ins. I mean, I know for a fact what I have in mind would get rejected, but some of the discs I have are beyond repair. Would they still give me 25% face value, and if they do, do they encourage it?
No Jackie they don't. C'mon man, if you have discs beyond repair, do the right thing and smash them with a hammer.

Also even if you have the item in your cart and applied the code, the coupon discount will show $0.00. Once again, THIS DEAL IS DEAD.

[earvcunanan]

I got a flippin' backordered notice for Borderlands. I sent an e-mail asking if they can switch my order to CoD:MW2.

[muhsheesuh]

I'd still like to know if Spun takes non-working games for trade-ins. I mean, I know for a fact what I have in mind would get rejected, but some of the discs I have are beyond repair. Would they still give me 25% face value, and if they do, do they encourage it?

No, they don't. Like I said, they are quite strict on their trade-in policy and even the slightest scratch may cause them to only offer you 25% of the original trade-in value. Something beyond repair will just get outright rejected.
There also happens to be the fact that it's dishonest and just an overall sh*tty thing to do anyway.

Also this promotion is now over and I will update the original post.

[BustaUppa]

Well it barely qualifies as a "pre-order" since it was technically bought around midnight on release day, but it's nice to see that my copy of Smackdown 2010 has been shipped! Hope everything works out for you other pre-order dudes :-?

[telemundus]

Earlier this morning my preorder of Fifa 10 shipped, but I am still waiting for Borderlands to be sent out. It also took two days for them to ship out All Pro Football 2k8 even though I ordered early Monday and it has been in stock the entire time. It seems they ship out used items immediately and new games take a couple days regardless of stock. Last week I ordered the first Ratchet and Clank Future and that took two days to send out too.

It's very possible they just don't have enough Borderlands stock due to the shortage that Joystiq reported and it will be fulfilled later on this week or early next week. Fifa and Borderlands both had the same 25% discount applied, so I can't see them canceling one new release, but shipping another.

[Momus]

My Order Status says BORDERLANDS - Backordered as well.

Fortunately I'm still having a great time with Uncharted 2, so I don't need it here yesterday. Now I just wait to see whether they get new stock in a timely fashion as they suggest on the site. I hope they are doing the right thing with the other pre-orders they have received (that is, those not placed the weekend before the game is released) and actually pre-order enough copies to fulfill the demand.

I did get an email notification that Demon's Souls is back in stock. Way too expensive without the discount, but it's back.

[Xenokai]

uncharted 2 is still backordered for me anyone know much about how this site works? i gotta have call of duty b xmass i hope its not this slow.

[United_Korea]

my god, do they ever email back? it's been three effing days since i sent an email.

[sivartTheGreat]

Placed an order for 3 current games, 2 preorders, and a CD (no trade-ins) on the 20th, and everything says In Progress. Buh.

I think Spun got overloaded.

[Xenokai]

Placed an order for 3 current games, 2 preorders, and a CD (no trade-ins) on the 20th, and everything says In Progress. Buh.

I think Spun got overloaded.

ya mine shows the same. backordered for uncharted 2

[mdarkdragon]

On My Account on Spun.com, it says my order of Borderlands is backordered, so I emailed them asking to cancel and refund the order. I received this reply from them -

Hi!

Thank you for contacting Spun.com (http://spun.com/).

Thank you for your request to cancel Order # 4554873 .

Unfortunately, our distributor indicates that this has already shipped.
We apologize for any inconvenience this may cause you.

This information will be updated on our site shortly and you should
receive a shipment email.

Thanks!

Received that email about three hours ago, My Account hasn't been updated and no confirmation email. Hopefully I'll get the email soon.

[evanft]

Uncharted 2 is backordered, but it shows up as in stock when you search the site, so I imagine my copy will ship soon.

[Momus]

@evanft, So, did you get your shipping notification for Uncharted 2?

Update on my order. They received the trade-in items that I shipped to them last Monday, reviewed them and only discounted a handful of items which they said had scratches. I'm not getting the full value that I had hoped, but the adjustments they made mean my out of pocket expense is now $25 rather than $8. For 4 new releases I find that perfectly acceptable. They were not unfair, nor did they claim that certain of the items were in unacceptable condition when in fact they weren't. I will say I think they need to review their policies when it comes to PS3 titles. It takes some real abuse to get a Blu-Ray disc not to play, so the very light scratching that they found on 2 of the PS3 games I traded was completely inconsequential. Those two were discs I bought during one of the Gamefly sales last year and they were not up to my personal standards of care...but they played perfectly.

Now, I'm still waiting for my first title to ship from them...BORDERLANDS for PS3. Earlier today I got an email notification from spun.com informing me that the title was back in stock, but my order status still says backordered.

Waiting for spun.com to make good on their end of the deal.

[Momus]

@mdarkdragon, While we're at it...do you have an update on your BORDERLANDS order? Did you ever get that shipping notification? How long did it take them to update your account?

[bdb2m]

I ordered Borderlands for the 360 on 10/16. I received it today, but my order status still says backordered and I got no shipment confirmation. Oh well its here. For the record I have ordered games several times from Spun, and they have done everything right so far, albeit slower than amazon or a bigger site.

[Momus]

Agh...that's just the kind of thing that drives me crazy. Glad to hear you got the game...though I'd be curious to know just when it shipped. It's just plain sloppy that your order status still says backordered.

On another note...whataya think? I'm really excited to play Borderlands. Clearly it's not going to present the sort of tactical challenge of today's more advanced shooters, but a First Person Looter...c'mon, what could be better. ;)

Thanks for the info about your experiences with Spun.com.

[telemundus]

I ordered Borderlands for the 360 on 10/16. I received it today, but my order status still says backordered and I got no shipment confirmation. Oh well its here. For the record I have ordered games several times from Spun, and they have done everything right so far, albeit slower than amazon or a bigger site.

I also received my Borderlands today, despite still having it read backordered on my account orders page. They also accepted my three traded in games with no problems, although they were all in great shape. I will definitely order from them again next time they run a promotion.

[eastx]

They rejected like 4 movies I sent in. They claimed Wayne's World 1 & 2 had water damage, which is total BS. I'll just have them send the movies back though. I did get the vast majority of the credit I set out for.

[bdb2m]

Agh...that's just the kind of thing that drives me crazy. Glad to hear you got the game...though I'd be curious to know just when it shipped. It's just plain sloppy that your order status still says backordered.

On another note...whataya think? I'm really excited to play Borderlands. Clearly it's not going to present the sort of tactical challenge of today's more advanced shooters, but a First Person Looter...c'mon, what could be better. ;)

Thanks for the info about your experiences with Spun.com.

Well, lets put it this way, I would never order anything I had to have soon from Spun.com Case in point, I ordered inFamous from there and it took 2 and a half weeks. However they ended up giving me 15.00 in credit for the mix up, which put Borderlands after this coupon at 32 after shipping. Overall def. worth waiting for that price to me, esp since I was finishing up Uncharted 2. They run specials all the time and in my case(can't speak for everyone) they did their best to make it right, which is better than some places that probably get a lot more of your money.

Borderlands is very fun so far. Its a nice mix of Diablo loot type gaming with FPS. Also of note, the game is taken kind of lightly. Its almost cartoon like and actually has some humor(albeit silly). As someone who played Fallout 3 for 70 some odd hours, its nice to see the post apocalyptic wasteland setting go a tad more light hearted.

This was a game that I was not excited about and only bought cause I had the credit and didn't know what to do with it. After playing the game for a few hours, I would have paid full price for it. I don't think you'll be disappointed.

[Xenokai]

I ordered Borderlands for the 360 on 10/16. I received it today, but my order status still says backordered and I got no shipment confirmation. Oh well its here. For the record I have ordered games several times from Spun, and they have done everything right so far, albeit slower than amazon or a bigger site.


I also ordered my games on 10/16 and my uncharted 2 still says backordered. And CODMW2 is in progress. I dont think they have charge my CC yet either. When did they charge for your games?

[mdarkdragon]

@Momus

I haven't received any shipment emails but my account says In Progress, so that's a plus. I decided to email them again though and received this reply -

Hi!

According to our records, the item shipped via First Class 10-22-09.
Since you chose USPS 1st Class Mail, please allow 4-7 additional
business days for delivery. (6-10 business days total.) (At least that's
what the USPS tells us!)

Please let us know if you have any additional questions or if you don't
receive your order in the time allotted.

Thanks!

Kat
Client Care Specialist
www.spun.com (http://www.spun.com/)
The Entertainment Exchange


I bought the game on the 18, so hopefully I'll get it this week.

[mang9432]

Ordered borderlands on the 19th, and my order also still says backordered. I assume it's been shipped and there is just some delay in their site updating the order status. My trade-in's were immediately reflected on the site when they received them from a previous order yesterday though. Hopefully will get it today. Emailed them yesterday and yet to receive a response. Good thing I have plenty of games to play in the meantime.

[bdb2m]

Oddly enough they haven't charged my card for the game even though I have it already. Last time they charged me the day everything shipped. Likely the site updating to shipped will actually trigger the card to be charged, but that seems like a serious problem for spun as nothing would stop someone from cancelling their card to keep them from collecting...

I'm sure they will figure it out in the next few days. I just hope they don't get screwed out of any money over it.

[BustaUppa]

Oh, might as well chime in and say that I had my copy of Smackdown 2010 in hand on Saturday. Not bad for a new release! Hopefully I'll get a similar turnaround on Lego Rock Band.

Now comes the suspenseful part where I wait to see if all my trade-ins get accepted!

[mang9432]

sent them this yesterday...

Regarding my order #XXXXXXXX, which includes "Borderlands" for
XBOX 360. I'm sure you guys are busy, but my order has been
backordered for 6 days, and the game shows "In Stock" to
purchase on your site. Is is not really in stock, or is there
another reason my order has been delayed? I'm considering
canceling my order and picking the game up somewhere else at
this point if it doesn't ship in the next few days.

thanks,
Evan

and got back this just now...

Hi!

Items that do not ship within 48 hours of ordering will be marked as
"Backordered". It almost always means we have just run out of that item
and will have it in stock within 3-5 days. Don't worry, you will not be
charged for a Backordered item until it ships. When a backorder is
shipped we will contact you by e-mail.

After our best effort, if it's determined that this item cannot be
obtained (10-12 days), it'll be cancelled and your charges will be
adjusted accordingly. You'll be notified via email when that happens.

We appreciate your patience and understanding.
Thanks,

I wonder if this is just them sending me their backorder policy, or it actually hasn't shipped yet... we'll see.

[Xenokai]

I got my Uncharted 2 today and they also havent charged me yet O.o call of duty MW2 is also on the order so they may be waiting to charge then. Either way id never cancel my order to keep the game free because i got this new game for like $43 which is a great deal and id like to support this site.

[handsomepete]

I got my preorder of Tekken 6 for $43 with no problems. For the most part they accepted my trade-ins (one game with a cracked case they accepted for half value which is ok by me). Overall, a totally decent experience. Their customer service does suck a little, but there's some good deals to be had here.

[BustaUppa]

Looks like my DOA Beach Volleyball and Castle Shikigami got docked for scratches; everything else went through fine. Too bad, since DOAX had an inordinately high TIV for an old Xbox game ($6.xx) but all it all I'm very happy with how this went!

Now to wait for my "backordered" Lego: Rock Band...

[mang9432]

my borderlands never shipped. Canceled and ordered from amazon and got it in less than 24 hours with prime shipping.

[dvdactor]

I'm usually not one to complain against different places but I will NEVER use this website again. I did an early order, sent a bunch of old DVD, got some of them marked down. That's fine, I hadn't read how they were very picky, whatever. I had noticed toward the end of the sale that they were giving $21.60 for copies of NBA 09 The Inside on PS3. I could get these for about $10, so I got a few copies and traded in. After I traded a couple in, the trade value went down to .10/apiece because they were overpaying for that title. Coincidentally, even though they all were perfect PS3 games, all but one were marked down for scratching. All games were in identical condition. I've never been this upset with a retailer before. I feel they screwed me because they screwed up.

[Xenokai]

So did anyone have there CODMW2 shipped?

[BustaUppa]

My "backordered" LEGO Rock Band arrived on the Friday of release week. Not bad!

[Xenokai]

Wow spun shipped MW2 oday NICE

Got uncharted 2 and codmw2 for a small total of $94.58 total!

Uncharted 2: $44.76 (i recieved it like a month ago)

COD:MW2: $43.86! awsome deal i got!


I will be using spun everytime i see a sale. The shipping for uncharted took a bit but with $20 off basicly i coiuld care less! If you want the cheapest you can get i didnt find anywhere cheaper then spun when they had 25% off! I also got a 2nd copy for my brother from the walmart deal but it makes you get a gift card and tax and shipping make the game itself basicly $50 lol Spun is great and now i trust this site. NOTE i didnt trade in any game i just bought from then 2 NEW games when they had the 25% off sale. ive heard there trade ins are strict but they do have better trade in prices then shit gamestop.

[handsomepete]

Sounds like a big pile of mixed bag for spun.com. They shipped my Assassin's Creed 2 preorder yesterday (43.86) and I had no problem getting my Tekken 6 preorder from them in a couple of days. I also got several of my trade-ins marked down (so that my trade-in total came out to $29.60, about 0.40 short of allowing free shipping which is really suspicious), but for the most part I wasn't surprised about the markdowns so I can't complain. I would definitely order from them again if they had the big fat % off pre-orders, but I'll probably avoid trading in next time.