Ugh Amazon Woes

[davo1224]

So a friend ordered a 60GB PS3 for me from Amazon as she knew I had been looking for one and thought $200 for "Used - Good" with the box, controller, etc. was a good price. The thing can't read discs though as most of them that old can't anymore. I don't want to pay to fix it, nor do I want to be on the hook for her purchase. She e-mailed the seller to return it and he's been a dick. Eventually after some e-mail tag, he says to pay to ship it back. Well that's kinda crap so an A-to-Z claim gets filed. The thing is broken after all. Now I'm probably stuck being on the hook for the whole thing as the Amazon required 30 day return window is up in 9 days and the claim will be decided two days after.

As many scammers as there are trying to take advantage of that system, I'm glad there's atleast something in place better than Paypal protection for Amazon but I feel like I'm gonna be out some dough when all is said and done. Best case scenario is he offers to pay return shipping, he refunds, and we're all square. Next best is if I win the claim, I'm just gonna tell him to pay return shipping and I'll gladly send it back. There's no use for me to have a flashy brick in my house. Worst case is I'm on the hook for $200 + repairs (anywhere between a CL repair of $90 up to Sony for $180). :bomb:

[CheapLikeAFox]

Amazon has the best claim system IMO. They will refund your money even if the seller is a dead beat. I wouldn't worry too much.

[sp00ge]

It's also clearly outlined in Amazon's seller guidelines that all merchandise sold must be in full-working condition.

From the amazon seller item condition guide:



New: Just like it sounds. A brand-new, unused, unopened product in its original packaging and with all original packaging materials included. The original manufacturer's warranty, if any, should still apply, with details of the warranty included in the conditions comments.
Refurbished: A product that has been professionally restored to working order. Typically, this means the product has been inspected, cleaned, and repaired to meet manufacturer specifications. May or may not be in its original packaging. The manufacturer's warranty or warranty of the company performing the refurbishing services may apply to the product and should be included in the conditions comments.
Like New: An apparently untouched electronics item in perfect condition. The original plastic wrap may be missing, but the original packaging is intact. There are absolutely no signs of wear. Suitable for presenting as a gift.
Very Good: A well-cared-for item that has seen limited use but remains in great condition. The item and its instructions are complete and undamaged, but may show some signs of wear. The item works perfectly.
Good: The item shows wear from consistent use, but remains in good condition. The original instructions are included and are in acceptable condition. The item may be marked or identified, and show other signs of previous use. The item works perfectly and is in good overall shape.
Acceptable: The item is fairly worn, but it continues to work perfectly. The signs of wear can include scratches, dents, and other aesthetic problems. The box and nonessential instructions may be missing or damaged. The item may be marked or identified, and show other signs of previous use.
Unacceptable: Electronics items that do not work perfectly in every regard are unacceptable. Items that are damaged in ways that render them difficult to use are likewise unacceptable. Items not manufactured or printed by the original manufacturer and for which essential accompanying material is missing (this does not necessarily include instructions) are unacceptable. Unclean items are not acceptable.



Since you filed the claim within the window, and the seller blatantly lied about the condition, I don't see them rejecting it.