Great. Anyone else having PSP problems already? (got dead pixels?)

[SOSTrooper]

No dead pixels here.

[Bivensra]

after seeing dead pixel concerns, i went out to the car and popped the psp open. i set up the options which is on a green screen and did not notice any dead pix. those of u that have them when did u notice? i bought the 2 yr warranty from best buy so i will eventually exchange my psp sooner or later.

[Parathod]

I imagine that Sony has had to increase it's output due to these problems. Do you think they are going to include the returns when they present the figure of the number of units sold?

[punqsux]

Two PSP's in my house, and no dead pixels on either, thank God.

oh almighty lord, i thank thee for the feast that you have given us, and that there are no dead pixels on my psp. amen.

[RAMSTORIA]

My friend went through 11 PSPs until he got 2 good ones. I went through 4.

15 between the 2 of you? jesus, i guess there will be a shortage

i just talked to my boss, we had quite a few psps returned this morning, he said that we (gamestop) are allowing people to return them if they have 3 or more pixels dead, otherwise they are sol or might be able to when we get more in... im not sure if this is just our region doing it or all gamestops. in either case there might be a shortage because of returns... i think id by one if i had the cash though

and then will the store (in your case gamestop) be eating the cost of those psps, or will sony replace/fix them/accept their return?

i have no idea, nor do i care because it doesnt affect me, in either case i just hope we dont stop taking them in for return, thetll piss of many a customer

[bookishboy]

Sounds like I lucked out. No problems to speak of. As I was leaving the Gamestop (Central NJ) at 10:30 this morning with my PSP, someone else was coming back in to return theirs.

It was their SECOND RETURN. The first one had a dead pixel, and so did the second. He was coming back to the store for his 3rd PSP in several hours.

Fortunately the guy behind the desk seemed to be cool about it, wasn't giving him a hard time about exhanging his system.

[Alpha2]

I figure it'll be atleastjune before sony can truey judge if the DP issue is an epidemic which they have to deal with. Untill then people will just have to keep their receipts and hope for the best.

In the end though the only apparent differance between this launch and the DS launch (problem wise that is) Is that Nintendo jumped up quickly to offer replacement a DS for people with the issue, the PSPs problem hasn't gotten worse than that yet (the thing hasn't even been out more than 24 friggin hours yet) it's just people yelling more loudly because of sony's past track record.

I remember from a couple of summers ago when people seemed to be getting attacked by sharks every week, the coastguard or whoever was in charge was saying "The number of shark attacks haven't increased they're just being reported more loudly this year than last year."

[whoknows]

I got 1 dead pixel in the top right corner of the screen. It really isnt that noticable, and I will be exchanging it soon, but I'm in no hurry since its only 1 and its in the corner.

[whoknows]

I have one in the top right corner...it really isn't that noticable, but I will indeed be exchanging it sometime in the near future.

[phatbunbao]

change my vote i have 4

[ryanbph]

The best buy where my fiance and i got ours, has a 30 day exchange if you have a dead pixel, if you DONT get the extended warranty

[Derwood43]

I had a few dead pixels. My EB took it back no questions asked. On my second PSP, I purchased the $25 warranty. Just in case I want a new one after the two week Sony warranty.

[Derwood43]

after seeing dead pixel concerns, i went out to the car and popped the psp open. i set up the options which is on a green screen and did not notice any dead pix. those of u that have them when did u notice? i bought the 2 yr warranty from best buy so i will eventually exchange my psp sooner or later.

I noticed after I went to a black screen. I couldn't really see them on the green screen.

[ryanbph]

I have 1 for me, my fiance, and just got one for my brother (parents giving it to him for his bday), and all 3 had no dead pixels

[Zer0X1999]

I have two dead (black) pixels. Their only annoying in an all white screen, Not to bad considering some of the horror stories you see around other message boards. I'll might exchange it later since I bought the warranty at Gamestop.

[Rig]

Two PSP's in my house, and no dead pixels on either, thank God.

oh almighty lord, i thank thee for the feast that you have given us, and that there are no dead pixels on my psp. amen.

:lol:

[TXboxGuY]

So are the stores going to be accepting returns and selling them back to customers who don't really mind a couple of dead pixels?

Sony has already stated that "dead pixels" are part of the manufacturing process and it's not covered by the warranty -- when it comes to only a few.

[racerman8]

My PSP don't have any.

[mmn]

And this, folks, is why you do not buy a game system at launch.

[sasukekun]

My PSP doesnt have any.

Just an FYI.

GameStop's PSP Dead Pixel Polcy:
1 dead pixel or more if extended warranty was purchased (1 Year warranty) - $29.99

BestBuy's PSP Dead Pixel Polcy:
2 dead pixel or more if extended warranty was purchased (2 Year warranty) - $39.99

I opted to get the PSP (with the extended warranty, and no dead pixels :))at BestBuy they had about 1/2 a pallet left when I went today around 1pm PST at the Riverside, CA BestBuy.

[MadChedar0]

And this, folks, is why you do not buy a game system at launch.

I learned my lesson from the Dreamcast launch. It still sucks to see this happen though.

[drone8888]

Yeah,.... 6 dead pixels on mine.

It's going back tomorrow.
Although, I have a second unit on it's way,.. so I'll tear that one open first, to make sure its all good.
:)

[omegaweapon7]

wait wait, WTF dead pixs are BLACK? what the hell is the white dust thing i have then?

whats the best way to check for dead pixs?

[jazzman]

My PSP has a scratch on the screen and a tiny scuff mark, but no dead pixels. I was thinking of exchanging it, but I'm worried I might get one with dead pixels. My cousins PSP ended up having two dead pixels.

[Greetard]

Two questions perhaps someone could answer...

Is there gonna be a 1-2 month shortage like the DS? Or does anyone think I'll be able to get my hands on a PSP before the end of April. I say the end of April because I'll be going down to Anaheim and would like something to do in the airport, airplane, hotel, etc.

Also, is it even reasonable to think that these problems will be resolved by then?

Are you going down to the DECA Nationals?

[WhipSmartBanky]

wait wait, WTF dead pixs are BLACK? what the hell is the white dust thing i have then?

whats the best way to check for dead pixs?

There are stuck pixels, and there are dead pixels. There's a difference. Stuck pixels are lit up one color and stay that way. Dead pixels don't light up at all.

[Professor Oreo]

wait wait, WTF dead pixs are BLACK? what the hell is the white dust thing i have then?

whats the best way to check for dead pixs?

There are stuck pixels, and there are dead pixels. There's a difference. Stuck pixels are lit up one color and stay that way. Dead pixels don't light up at all.

Hmm... I thought dead pixels weren't black, but were always pure white from the back-light of the screen showing through without any obstruction coming from the dead non-color-havin' pixel. :-k

I very well could be wrong though...

[Ugamer_X]

One dead pixel and one piece of dust stuck under the screen...you can't notice the dead pixel when playing games but I still want to return it.

I turned it on right as I stepped out of the door at Gamerush and went right back in to see what I could do about it...The employee said to contact Sony first because he doesn't know of GR's policy on exchanges yet. I kind of wish I had bought it somewhere else now that this happened, plus GR doesn't offer any warranties for the damn thing.

[chrishicks]

not one bad pixel on mine.:D there is a very,very,very small nick in the very bottom of the screen but I don't care since the colors/display are not affected one bit. now I just have to wait for it to charge so I can play it.

[Zoglog]

Upon closer inspections it seems the pixel artifacts seem to be elevated above the screen. maybe it's dust sandwiched between the plastic layer above. If you press down on the psp screen u'll know what I mean (but seriously you don't want to do that lol). This would explain why dead pixels seem to be appearing later on for me. However it still sucks nevertheless.

The funny thing is despite it, the screen still turns me on lol

[postaboy]

nope, no dead pixel.

[spaceloaf]

wait wait, WTF dead pixs are BLACK? what the hell is the white dust thing i have then?

whats the best way to check for dead pixs?

Someone already posted the answer, but since there seems to be a lot of confusion, here it goes again.

There are two types of LCD defects: dead pixels and stuck pixels

1) A dead pixel, as the name implies, is completely dead. No power can be sent to that pixel, so it can never turn on. It stays black no matter what. With that in mind, the easiest way to check is to display a white screen, and look for black spots.

2) A stuck pixel, is stuck on a certain color. This is because the power has been shorted to one or more of the three colors that make up the LCD pixel. These can be red, green, blue, white (if all three colors are stuck), etc. A good way to check for these pixels is to display a black screen, and see if you see any colored spots.

In either case, both of these problems occur in manufacturing. Possible causes are a dead transistor, broken metal line, etc. They are not problems that "get worse" with use, anymore than a CPU can "get worse" with use.

The problem is that when one of these faults happen in a CPU, they are very easy to check, because you just trun on the CPU and start giving it instructions. If it has a broken transistor, it will give you the wrong answer. But an LCD screen will work fine, except for that particular pixel. As far as I know, there is no easy way to automatically check for dead pixels without adding circuitry and test time, both of which cost big bucks.

[xlax311]

none for me, though i think there is a piece of dust under the screen. you can never see it though, so i dont care

[Kayden]

No dead pixels on mine... and if theres dust in the screen, I cant see it throught the dust that gets sucked onto the top of the screen. I thought I had a stuck green pixel, but it turns out theres a really, really, really small imperfection in the glass thats warping the color for one pixel slightly. Nothing that will really get my undies in a bunch.

[Pylis]

No dead pixels. But I have what appears to be a tiny piece of string or something under the screen. It's really irritating, and I'm trying to decide if I want to do an exchange.

[Pylis]

I have a little thing of dust near the center of the screen that is REALLY visible. It almost looks like a really thin piece of string, and it's extremely irritating. No dead pixels, but I'm still considering trying to get Best Buy to exchange it out. If worse comes to worse I'll just buy the damn plan and exchange it out in a year.

[mario23air]

The only thing wrong with my PSP is this one damn spec of dust in the lower right hand corner of the screen. Other than that its perfect, I love it.

[Zoglog]

The funny thing is the manager claimed to me the Best buy extended warranty doesnt cover the DUST defects even though they can be just as annoying and impeding as dead pixels

[TJordan522]

Two questions perhaps someone could answer...

Is there gonna be a 1-2 month shortage like the DS? Or does anyone think I'll be able to get my hands on a PSP before the end of April. I say the end of April because I'll be going down to Anaheim and would like something to do in the airport, airplane, hotel, etc.

Also, is it even reasonable to think that these problems will be resolved by then?

Are you going down to the DECA Nationals?

I am! Maybe I will get a PSP or DS for the plane rides...

[fugazi_chichimon]

NO DEAD PIXELSSS!!!

[MrFriday18]

nothing wrong with mine

[alongx]

I had a PSP and Lumines in my hands, but thinking back to this thread made me put both down.

[Ebraum]

Returned mine, and now have one with a perfect screen

[crazytalkx]

No problems with mine......yet. I paid $40 for the two year warranty at Best Buy considering Sony stuff craps out (this thread being a prime example).

[jshawnd]

Have 1 dead pixel near the center. Plan on b*tching at Best Buy.

[mmercer131]

Most of you sound like nit picky old women. Quit bitching, pick up this amazing piece of technology and have some fun with it. I understand if you have A LOT of dead pixels BUT all lcd screens have some. People bitching because the box doesn't have the right tape or there is a "dent" in the box. I think I've read about every complaint anyone could come up with today in these forums. Have you watched how kick ass Spiderman 2 looks, LET ALONE Ridge Racer!!!! No one can wait until launch day then everyone bitches all day long. I've never been a handheld fan, but now this thing has me excited about what Nintendo is going to have to counter with in order to compete. We're all gonna win in the end with HOPEFULLY 2 kickass handhelds going head to head.

[yops2k]

2 dead pixels in the bottom right. I don't really notice them unless the screen is bright.

[mmercer131]

Even if you have a few dead pixels, which should be expected, you REALLY HAVE TO LOOK!!!! And there's no way it affects a game like Ridge Racer at all!
I think this thing rocks and can't wait until more titles come out.
Enjoy it guys.

[masha]

We're all gonna win in the end with HOPEFULLY 2 kickass handhelds going head to head.

Head to head?! No way! I have a STRONG feeling PSP is coming from behind DS.

8-[

[Borat]

Most of you sound like nit picky old women. Quit bitching, pick up this amazing piece of technology and have some fun with it. I understand if you have A LOT of dead pixels BUT all lcd screens have some.

There's far too many people that make comments like this. That's why Sony continues to have launches like the one they're currently in the middle of. Sony doesn't care because too many customers don't care either...I don't think that is good for all gamers.

It is an incredible peice of hardware, but if you're spending $250 on a handheld, most people would tend to expect a little higher quality. As I've said...they have work to do before I purchase a PSP.

[CheapyD]

I merged the 2 PSP "complaint" threads...

[captainfrizo]

I've got one stuck pixel, and it's about as perfectly center as you can get on the screen. I notice it most on dark screens, but once there's bright colors or motion it's barely visible.

I highly doubt I'm going to exchange the PSP, I could get one that's in much worse shape.

[alongx]

I understand if you have A LOT of dead pixels BUT all lcd screens have some.

It is inherant that LCD screens will have a percentage of dead/stuck pixels. From a batch of LCD monitors manufactured, it's almost definite that a trivially small number of the monitors will have a defect (trivial being 2 or less out of 100). However, if the amount of CAGs is any indication as to how the rest of the nation is right now, which is should be since there's CAGs from all over the US talking in this thread alone, then it would be more than fair to assume that a non-trivial number of PSPs were shipped defective, which is unacceptable. I assume, however, that the number of faulty machines per batch produced will reduce to a trivial number by this holiday season (when, hopefully, the PSP will be sold by itself instead of in the shitty bundle).

[kaji7p56]

Mine has 2 dead pixels but they are in the top left corner of the screen and out of the way. I would complain except I got it for free by raping Gamerush's trade deals a few months back.

Free is free.

[Borat]

God....this is just flat out discouraging.

I have the worst time fighting with my good sense and waiting for some revisions. Everytime I even think about buying one, the Target by my house still has like 50 in stock, this immense thread kicks me straight in the ball-sack.

I want to get one soo bad, but they've had months to work this nonsense out....goddam it.

[whoknows]

Since mine only has one dead pixel, and there is a little dent in the screen, do you all think I should still go exchange it? It is mildy annoying but...I dont know.

[Borat]

Since mine only has one dead pixel, and there is a little dent in the screen, do you all think I should still go exchange it? It is mildy annoying but...I dont know.

Dude, you paid $250 for this thing. Hell yes you should......I would anyway.

[ChrisXE]

as far as I can tell,a perfect screen

[-Never4ever-]

Honestly this whole topic is blown WAY out of perportion. I'm far to busy enjoying my PSP then to worry about 1 dead pixel.

Yes it's Sony's fault, but it's just as much yours for trusting them :P You knew the risks.

[Alpha2]

Since mine only has one dead pixel, and there is a little dent in the screen, do you all think I should still go exchange it? It is mildy annoying but...I dont know.

All you need to do is ask yourself one question; Can I live with it? If you can sit back and enjoy, if not go exchange it.

[norkusa]

Even if you have a few dead pixels, which should be expected, you REALLY HAVE TO LOOK!!!! And there's no way it affects a game like Ridge Racer at all!

Right. But people are using the PSP for more than just playing games like Ridge Racer, remember. They are also using it to watch videos with. I don't mind the dead pixels much when I'm playing a game, but they are much more obvious while I'm watching a movie and they are annoying as hell too. That's why I returned 2 PSP's already.

[ychanus]

I noticed some dot on the screen but they are actually on the surface of the shell not the actual screen directly.

However, I went exchange mine and opened three boxes and all of them have some inperfection on it and I just picked the best one.

Don't know if I can live with it yet but very disappointing.

[b3b0p]

Look at this way, some people might be so upset (or too ignorant or ambarassed to bring it back) they would eBay their PSP. Imagine how much less you can pick up a PSP with 1 or 2 pixel problems. I would guess pretty cheap.


Chris

[andychoi]

Since mine only has one dead pixel, and there is a little dent in the screen, do you all think I should still go exchange it? It is mildy annoying but...I dont know.
i exchanged 2..... when i got the first one there was 1 dead pixel..... at first i thought it was ok, but i just couldnt stop looking at it when i was playing game...... so i just took it back

[KingNES]

Most of you sound like nit picky old women. Quit bitching, pick up this amazing piece of technology and have some fun with it. I understand if you have A LOT of dead pixels BUT all lcd screens have some.

There's far too many people that make comments like this. That's why Sony continues to have launches like the one they're currently in the middle of. Sony doesn't care because too many customers don't care either...I don't think that is good for all gamers.

It is an incredible peice of hardware, but if you're spending $250 on a handheld, most people would tend to expect a little higher quality. As I've said...they have work to do before I purchase a PSP.


Agreed.

[whoknows]

Ok, I'm going to go exchange mine. Just a quick question to those that have already exchanged.

I bought mine from Gamestop, does anyone know If they take everything back (even teh memory stick) or if they just exchange the psp's?

[Alpha2]

You probably should bring everything that way you dont have to worry if they ask for something.

[Professor Oreo]

God....this is just flat out discouraging.

I have the worst time fighting with my good sense and waiting for some revisions. Everytime I even think about buying one, the Target by my house still has like 50 in stock, this immense thread kicks me straight in the ball-sack.

I want to get one soo bad, but they've had months to work this nonsense out....goddam it.

You took the words right out of my mouth...

Sad thing is after talking with my girlfriend, she hinted that she might be picking one for me for my 30th birthday next week. I would hate for her to think that she was getting me something so great and have it turn out to be incredibly underwhelming and annoying.

On a side note, any girlfriend that would spend 250 bones on videogame stuff for her man is a gift sent from god all by herself :D

[Rig]

God....this is just flat out discouraging.

I have the worst time fighting with my good sense and waiting for some revisions. Everytime I even think about buying one, the Target by my house still has like 50 in stock, this immense thread kicks me straight in the ball-sack.

I want to get one soo bad, but they've had months to work this nonsense out....goddam it.

You took the words right out of my mouth...

Sad thing is after talking with my girlfriend, she hinted that she might be picking one for me for my 30th birthday next week. I would hate for her to think that she was getting me something so great and have it turn out to be incredibly underwhelming and annoying.

On a side note, any girlfriend that would spend 250 bones on videogame stuff for her man is a gift sent from god all by herself :D

Indeed. I think that young woman needs to be given a ring! ;)

[BREVITY]

Well I got to open a total of 6 at Walmart and 6/6 had problems with dead pixels and dust under screen. :cry:

[mmercer131]

Sony has only had 3 launches, some people make it sound like they are launching something every year.

[mmercer131]

Honestly this whole topic is blown WAY out of perportion. I'm far to busy enjoying my PSP then to worry about 1 dead pixel.

Yes it's Sony's fault, but it's just as much yours for trusting them :P You knew the risks.

Man, I couldn't agree with you more. I understand that there will be some that need to be returned but some of you have the damn magnifying glass out. You wonder why systems cost so much it's because some of you return 2 or 3 because they are not perfect.

[mmercer131]

Honestly this whole topic is blown WAY out of perportion. I'm far to busy enjoying my PSP then to worry about 1 dead pixel.

Yes it's Sony's fault, but it's just as much yours for trusting them :P You knew the risks.

Man, I couldn't agree with you more. I understand that there will be some that need to be returned but some of you have the damn magnifying glass out. You wonder why systems cost so much it's because some of you return 2 or 3 because they are not perfect.

[dafoomie]

Sony has only had 3 launches, some people make it sound like they are launching something every year.
No, they've launched 3 platforms, 3 times each for the different regions, Japan, USA, and Europe.

At best they're 0 for 3. In reality they're 0 for 9. I'm not here to rag on the PSP though, Sony will fix these problems eventually. Just give it some time.

You wonder why systems cost so much it's because some of you return 2 or 3 because they are not perfect.
If I'm paying $250-$300 for a new system, it damn well better be perfect. Would you be happy with a dented new car? Or a TV with areas that didn't work?. With the small screens that are on handhelds, even a single dead pixel can be devastating if its in the middle of the screen. But given Sony's reputation, its much wiser to wait a while.

[mmercer131]

I'm talking U.S. launches. I understand to a point, but some of you are ridiculous. All I'm saying is everyone bitched about the price, which I don't think was too bad considering all it does, but no one seems to think about why it's that high. Sony is in this to make money. I mean why buy something you know you're going to bitch about. Don't buy it, let alone stand there and look at 5 or 6. Hell no I'm not going to buy a "new" dented car. That's my point, don't buy it. NOTHING is perfect.

[whoknows]

Sony has only had 3 launches, some people make it sound like they are launching something every year.
No, they've launched 3 platforms, 3 times each for the different regions, Japan, USA, and Europe.

At best they're 0 for 3. In reality they're 0 for 9. I'm not here to rag on the PSP though, Sony will fix these problems eventually. Just give it some time.

You wonder why systems cost so much it's because some of you return 2 or 3 because they are not perfect.
If I'm paying $250-$300 for a new system, it damn well better be perfect. Would you be happy with a dented new car? Or a TV with areas that didn't work?. With the small screens that are on handhelds, even a single dead pixel can be devastating if its in the middle of the screen. But given Sony's reputation, its much wiser to wait a while.

Serously, $250 is a lot and you should get what you payed for, not a "defective" system or a system with dead pixels. I have to earn my money, therefore when I use it I dont want to be given a product with something wrong with it.

[dafoomie]

I'm talking U.S. launches. I understand to a point, but some of you are ridiculous. All I'm saying is everyone bitched about the price, which I don't think was too bad considering all it does, but no one seems to think about why it's that high. Sony is in this to make money. I mean why buy something you know you're going to bitch about. Don't buy it, let alone stand there and look at 5 or 6. Hell no I'm not going to buy a "new" dented car. That's my point, don't buy it. NOTHING is perfect.
I know you meant US launches, but launch problems like this happen regardless of region. People are upset about the price because its cheaper in Japan, and because a $250 handheld is unprecedented. I'm not particularly upset about the price myself, but it does seem a bit high for me.

If you've got dead pixels, and you can return the system without a problem, thats fine. Slight inconvienance, but you end up fine in the end. But if they don't accept them (they don't in Japan), then there are some serious issues. There are higher standards for quality in expensive electronics such as this.

[basketkase543]

Most of you sound like nit picky old women. Quit bitching, pick up this amazing piece of technology and have some fun with it. I understand if you have A LOT of dead pixels BUT all lcd screens have some.

ALL LCD screens have them? Wow, I must be the luckiest person in the world because NONE of my lcd products have dead pixels. Obviously I am the one exception and you are right that EVERY lcd screen has dead pixels. Obviously.

[adamsappel]

My DS came with two stuck pixels, one on each screen. Nintendo FedExed me a replacement! I'm having a friend ship a PSP to me, he reports no pixel problems.

[indomitable]

No pixel problems and no dust. Lucky I guess. Whew! Anybody else getting hand/arm fatigue from holding the PSP during gameplay?

[mykevermin]

I'm talking U.S. launches. I understand to a point, but some of you are ridiculous. All I'm saying is everyone bitched about the price, which I don't think was too bad considering all it does, but no one seems to think about why it's that high. Sony is in this to make money. I mean why buy something you know you're going to bitch about. Don't buy it, let alone stand there and look at 5 or 6. Hell no I'm not going to buy a "new" dented car. That's my point, don't buy it. NOTHING is perfect.

With the exception of the PSX, Sony has released all of their consoles over here.

The point is not the people who bought it, foolio. The PSPs that people own at the moment were going to be purchased by *someone* at some point in time (it's not the Jaguar, you know). Those PSPs are going to have defective screens whether you or I buy it. Why are you getting snarky with people, when the system is what has the problem?

I thank you for your allegiance to Sony, but you're not going to get any free games out of this. Why have such hostility to people who spent $250 to find out their console is defective? What purpose does it serve you to encourage people to ignore a defect that has been found in a significant percentage of systems?

Look at it this way. This morning, CNN (and possibly others) reported that a consumer found a human finger in their cup of chili while eating at Wendy's restaraunt. How many cups of chili have been served by them without fingers? Likely a larger percent than there are DP/SP-free PSP consoles. Is finding a finger in your meal more disgusting? Undoubtedly. However, given the small room for error in the fast food industry, why would you encourage people to expect less for a $250 piece of electronics than you would a $1 cup of chili? Would you tell the person to enjoy their chili and shut the fuck up? I'd be fascinated to hear that rationalization.

myke.
...enjoyed a fair bit of Smithwick's ale this evening.

[Professor Oreo]

If you've got dead pixels, and you can return the system without a problem, thats fine. Slight inconvienance, but you end up fine in the end. But if they don't accept them (they don't in Japan), then there are some serious issues. There are higher standards for quality in expensive electronics such as this.

That's the thing that's really chapping my ass about this whole dead pixel business... Sony doesn't consider it a problem.

It would be one thing if they said "Yeah sorry about that. Come back and we'll get you a new one", but they're saying "Yeah, so what? Deal with it"

So the issue here is not getting Sony to fix the problem, but getting them to acknowledge that this is a problem in the first place.

[Alpha2]

My import GBA SP came with 2 stuck pixels but I got over it.

They didn't except them in japan at launch because they certainly didn't have the stock to replace a huge amount of units. They're producing units at a higer rate now so maybe they'll change their position once they see stores returning like 15-25% of the stuff they sent out maked as defective

As for them being 0 for 3 in launches the original PS launch was fine, they didnt really have skipping issues develop untill later in the systems life, like 2 years. Sure the Launch games looked like ass by todays standards but they DID have a few to choose from.

[dafoomie]

My import GBA SP came with 2 stuck pixels but I got over it.

They didn't except them in japan at launch because they certainly didn't have the stock to replace a huge amount of units. They're producing units at a higer rate now so maybe they'll change their position once they see stores returning like 15-25% of the stuff they sent out maked as defective

As for them being 0 for 3 in launches the original PS launch was fine, they didnt really have skipping issues develop untill later in the systems life, like 2 years. Sure the Launch games looked like ass by todays standards but they DID have a few to choose from.
Are you serious? The original PS1 had massive problems at launch. That was by far their worst launch, PS2 had more down the road problems than it did immediate ones, though there were some.

[RAMSTORIA]

so we, gamestop, got a call from our dm around 5 pm, and they said no more dead pixel returns because sony isnt going to give any money to the company, so the ones we did return earlier we lost out on 250, i dont know if this is all gamestops, or just our region

[Alpha2]

It would have helped if you named those problems. Personally I still have my first gen PS and it still works, all be it upside down but it didnt develop that for 3 years of hard use, I dont remember there being as big a stink over faulty systems when it came out, yeah maybe a couple of people said they had to return it for one reason or another but strangly enough the thing still managed to come out in first place.

The big issue though seems to be people talking about Sony's additude towards the DPs. and I have to assume they feel as long as it dosent impact the system functioning as intended it's not seriously damaged. Yes if you have 30 pixels dead in the middle of your screen this is signifigantly impacting the normal use If the majority of units had THIS particular issue it would nessecitate a full scale recall but they dont. 5 pixels in the corner? 7 around the edges with 3 in the center? Not a signifigant impact. Annoying yes but you can still play it.

If you couldn't return them with this problem it'd be bad. This is a retailer issue. They are taking them for the most part so that's good. If at some point they stop the stores will probably demand something be done because it impacts their sales too (too many fault units causes sales to drop even without a return policy).

[TXboxGuY]

Well I got to open a total of 6 at Walmart and 6/6 had problems with dead pixels and dust under screen. :cry:

OMfG!!!!! . . . is that even fair?! :wink:

That kinda reminds of that scene in "Clerks" were the guy is going thru the dozens of eggs to find the perfect 12. :P

[dafoomie]

It would have helped if you named those problems. Personally I still have my first gen PS and it still works, all be it upside down but it didnt develop that for 3 years of hard use, I dont remember there being as big a stink over faulty systems when it came out, yeah maybe a couple of people said they had to return it for one reason or another but strangly enough the thing still managed to come out in first place.

The big issue though seems to be people talking about Sony's additude towards the DPs. and I have to assume they feel as long as it dosent impact the system functioning as intended it's not seriously damaged. Yes if you have 30 pixels dead in the middle of your screen this is signifigantly impacting the normal use If the majority of units had THIS particular issue it would nessecitate a full scale recall but they dont. 5 pixels in the corner? 7 around the edges with 3 in the center? Not a signifigant impact. Annoying yes but you can still play it.

If you couldn't return them with this problem it'd be bad. This is a retailer issue. They are taking them for the most part so that's good. If at some point they stop the stores will probably demand something be done because it impacts their sales too (too many fault units causes sales to drop even without a return policy).
I don't have a problem with it as long as they're accepting returns for dead pixels.

The first PS1's have major overheating problems, the power supply runs hot and is close to the laser, plus they used cheap plastic in the drive that wears out. There are later revisions of the 100x series that aren't as bad, but the problem is limited only to the 100x series.

Also, I don't care if I can still play it. I expect more from a $250 piece of electronics. Dead pixels = defective. If they accept returns for this, again, no problem. But its not nothing.

[Alpha2]

If you expect mroe tell them that. From their perspective that fact that it's still usable is enough. 4 or 5 Dead pixels = expected side effect of LCD screens.

Yes the early PS1 had over heating but it didnt effect the game play untill it damaged the laser track for me that didn't happen for 3 years. Yes it still sucks but untill it because an unavoidable problem nothing was done, it's likely the same will happen in this case.

[Maynard]

U really only notice deed pixels when the screen is black. In my store we had one come back today that had 13 dead pixels. Now, 13 thats excessive i dont blame him. But to its credit, and he said

"I couldn't notice them if the screen wasn't black. Everytime the screen went black i could BARELY see them. But its like anything once you notice they're there they're there, u know what i mean?"

I glady exchanged his system for him and loaded it up and put in my lumnies so he could see the load screen black and there was no dead pixels that we could see. Also the pixels on this LCD are extremely small compared to other LCD's b/c of the problem of dead pixels. Dead pixels are unfortunately common, i sold $20,000 t.v's for 3 years at Tweeter/Hi-fi buys/soundadvice (all the same company) and i saw my fair share of dead pixels. I remember unpacking a brand new Samsung (no dead pixel policy samsung) LCD and i found TWO TINY tiny dead pixels. I asked 3 customers and 3 employee's to tell me where they were when the TV was on a channel and not on a blank screen. Not one could. Now i challenge you, Turn on ur psp if you know you have a dead pixel and play a game, and let me know if you can find a dead pixel. Honestly i would be amazed. I'm just really surprised how many people are ragging on the dead pixel issue. Although it seems as if the people who are raggin on it dont even have one and are just looking for excuses for why they dont like it. I.E Scorch (who i thought was a cool tool fan but IMO u really make urself out to be an asshat like that guy said you were).

I.E if you guys have dust underneath your screen it sucks but it happens we live in a dirty air world and while they are assembled in a room where its supposed to be dust free nothing is perfect. If your interested in Undusting the bottom of your screen There is a screw right below the PSP symbol on your system. If you unscrew that the cover comes off very easily and i took a can of DUST OFF and blew out the dust and screwed it back on and i was fine.

Good luck guys


Maynard

I'll start a thread with number for sony support if need be when i get them on Monday from my brother. They will be replacing systems if need be. Also sony will be replacing dead pixel problems if u have more than 2 according to my brother also. I'll keep you informed sorry for long post.

[tauruskatt]

I'm not regretting the purchase...didn't notice any problems till the credits for spidey 2 came up, then, lo and behold, something wouldn't wipe off on the right side of the screen right around the square button...it's *teeny*, I can't even decide whether it would be considered a string of stuck pixels or dust. in fact, i suspected it could be something under the screen protector which i stuck on there pretty much right away (too much money to scratch it yet) after debating if i could live with not knowing for sure i decided to pull up the screen protector some only to see that it was a teeny line of dust/stuck pixels but now i had a bubble where pulled the screen protector up =P

Still debating possibly protecting it with a prp (GS warranty), I've got seven days to decide. On one hand, there are times when I can't seem to keep my eyes from drifting to it watching non-full screen videos that I've downloaded onto her already, on the other hand, what we're talking about here is smaller then the width of a hair...

I did overhear a call this morning along the lines of
"where's the analog stick?"
"it's there it's that thing that looks like a speaker"
"all i have is a square, is the stick in here and i have to put it on?"
he came in and it was exchanged, np, the analog stick literally wasn't there. ^^;

Like I said, I'm still debating a warranty, but at this point I'm simply enjoying it too much, this is like a tiny thing, this dust/stuck pixels thing. my thumb after darkstalkers was more of a pain, lol~ and not in a completely bad way. can't wait to pick up untold legends tomorrow...by then I'll know what to expect as far as exhanges go. But I'm in no rush, I'm busy rocking out to that unexpected C&C video. ^_^

While I'm cool with it, I will have to admit that dead pixels and especially dust seems like problems we shouldn't have by now, right? i mean. make them where there is no dust, no ones figured out how to do this in how many years of manufacturing lcd screens?...I'll blame sony for allowing them to pass inspection, but I blame thoughtless manufactuerers of LCD screens for not figureing this one out before the lcd screen becomes obsolete.

[tauruskatt]

U really only notice deed pixels when the screen is black. In my store we had one come back today that had 13 dead pixels. Now, 13 thats excessive i dont blame him. But to its credit, and he said

"I couldn't notice them if the screen wasn't black. Everytime the screen went black i could BARELY see them. But its like anything once you notice they're there they're there, u know what i mean?"


haha, that's exactly how I felt about noticing them and then 'seeing' them.

thanks for the informative post, btw. I'm a bit in the group that I can see why someone needs to return their PSP that was shipped with no analog stick Way before I would need to worry about my 5-6 stuck pixels hiding in the corner.

[Scorch]

Although it seems as if the people who are raggin on it dont even have one and are just looking for excuses for why they dont like it. I.E Scorch (who i thought was a cool tool fan but IMO u really make urself out to be an asshat like that guy said you were).

...um, I never said I didn't like the PSP. I believe I even said I was going to get one later on down the line. Please read posts before attempting to judge. I almost got one tonight.

[slimpip]

You should have a new avatar Scorch, a poker type avatar. Since apparently you're hard to read O_o

EDIT: That's to your credit, not a complaint...or something....it's laaaate.

[bottlenut]

With the expection of Warrior Within, GT4, Godfather, Advent Children, and Viewtiful Joe 2, that's one weakass lineup.

I'll stick with DS and their upcoming Metroid Prime, Viewtiful Joe, Castlevania, Mario Kart, Animal Crossing, Nintendogs, FF3, Harvest Moon, Zelda, Katamari Damacy, Sonic, and Kirby's Magic Paintbrush! :cool:

Good things come to those (DS owners) who wait. PSP yet one more example of overpriced, overhyped hardware. A great gaming machine, but little else. Read Fortune/Wall Street Journal takes if you still doubt.
:twisted:

[slimpip]

With the expection of Warrior Within, GT4, Godfather, Advent Children, and Viewtiful Joe 2, that's one weakass lineup.

I'll stick with DS and their upcoming Metroid Prime, Viewtiful Joe, Castlevania, Mario Kart, Animal Crossing, Nintendogs, FF3, Harvest Moon, Zelda, Katamari Damacy, Sonic, and Kirby's Magic Paintbrush! :cool:

Good things come to those (DS owners) who wait. PSP yet one more example of overpriced, overhyped hardware. A great gaming machine, but little else. Read Fortune/Wall Street Journal takes if you still doubt.
:twisted:

You confuse me with your contradicting statements O_o

[bottlenut]

Who will get all the psp's with the dead pixels, i don't think sony will refurbish any of these since that will mean that they have to refurbish more than half of their total units, will they lower the price on these units ?, i say they will go the easy way and not allow any returns on dead pixels ! :cool:

You can bet they aren't going to take them back. Not when their manual even makes mention that a few are "normal." ... Right. Otherwise Sony (and its retailers) would be stuck with truckloads of returns. Ain't gonna happen ... don't buy or get over it.
:lol:

[bottlenut]

With the expection of Warrior Within, GT4, Godfather, Advent Children, and Viewtiful Joe 2, that's one weakass lineup.

I'll stick with DS and their upcoming Metroid Prime, Viewtiful Joe, Castlevania, Mario Kart, Animal Crossing, Nintendogs, FF3, Harvest Moon, Zelda, Katamari Damacy, Sonic, and Kirby's Magic Paintbrush! :cool:

Good things come to those (DS owners) who wait. PSP yet one more example of overpriced, overhyped hardware. A great gaming machine, but little else. Read Fortune/Wall Street Journal takes if you still doubt.
:twisted:

You confuse me with your contradicting statements O_o

No contradiction. Great (but pixel-imperfect) gaming machine. But good for little else. All the add-ons (MP3, Movies) but a gimmick cause they're all running off the same little Sony memory stick, which is way, way too small to be of any use. No threat to iPods, and after the "wow" factor of the new portable fades, no one will buy the movies ... not when they can simply watch (and rent them) and view on a 36-inch HDTV.

[tauruskatt]

No contradiction. Great (but pixel-imperfect) gaming machine. But good for little else. All the add-ons (MP3, Movies) but a gimmick cause they're all running off the same little Sony memory stick, which is way, way too small to be of any use. No threat to iPods, and after the "wow" factor of the new portable fades, no one will buy the movies ... not when they can simply watch (and rent them) and view on a 36-inch HDTV.

So, history lesson, today's PSP is just tomorrow's CD-I, and the DS just tomorrow's Wonderswan. how depressing...

*goes off to enjoy her 'wow' factor some more before bed* ^_^

this resolution is some seriously yummy wow factor...

[slimpip]

With the expection of Warrior Within, GT4, Godfather, Advent Children, and Viewtiful Joe 2, that's one weakass lineup.

I'll stick with DS and their upcoming Metroid Prime, Viewtiful Joe, Castlevania, Mario Kart, Animal Crossing, Nintendogs, FF3, Harvest Moon, Zelda, Katamari Damacy, Sonic, and Kirby's Magic Paintbrush! :cool:

Good things come to those (DS owners) who wait. PSP yet one more example of overpriced, overhyped hardware. A great gaming machine, but little else. Read Fortune/Wall Street Journal takes if you still doubt.
:twisted:

You confuse me with your contradicting statements O_o

No contradiction. Great (but pixel-imperfect) gaming machine. But good for little else. All the add-ons (MP3, Movies) but a gimmick cause they're all running off the same little Sony memory stick, which is way, way too small to be of any use. No threat to iPods, and after the "wow" factor of the new portable fades, no one will buy the movies ... not when they can simply watch (and rent them) and view on a 36-inch HDTV.

Ah, I see what you meant.

You do know they have 1 gig sticks right :) Great for movies. But, I do agree with you on the mp3s and the UMD movies. There is no way in hell I'm gonna carry the PSP around for mp3's (already tried it with an import, not cool :?). And anyone who buys a UMD movie should be banned from CAG or not allowed, unless you are a superhuge fan of said movie. :)

[Maynard]

Bottlenut is a DS fanboy i've gotten into it with him before about this. Yeah good things come to those who wait about 9 months for the good games to come out for the ds. And dont gimme the BS about wario ware, which was a let down, and yoshi's shit on my wallet, which was a huge let down. I guess i got mario 64, but than again i could have just hooked up my 64 for that, but i'm not going to get into that crap here. I also will go enjoy more of my wow factor while i play Twisted metal online. Let me know when nintendo releases a next gen handheld thx... :roll:

[bottlenut]

Bottlenut is a DS fanboy i've gotten into it with him before about this. Yeah good things come to those who wait about 9 months for the good games to come out for the ds. And dont gimme the BS about wario ware, which was a let down, and yoshi's shit on my wallet, which was a huge let down. I guess i got mario 64, but than again i could have just hooked up my 64 for that, but i'm not going to get into that crap here. I also will go enjoy more of my wow factor while i play Twisted metal online. Let me know when nintendo releases a next gen handheld thx... :roll:

Wrong again, Maynard. And clean up your language. Curious that a "DS Fanboy" would call the PSP a great gaming machine. Read the entire thread next time, and get your facts straight before piping in.

:cool:

[parking lot pimp]

I posted this a little earlier, but I returned my first PSP back to Gamestop because there was a dead pixel on the left side of the screen. The one I have now has two specks of dust under the screen. I noticed it when I took it out of the box. I played Lumines on the PSP and it wasn't too noticible, but my eyes kept drifting back to the speck of dust that's close to the middle of the screen.

I was reading a post a few pages back about taking apart the PSP and using a dust cleaner to blow out the dust. Should I do this or return the PSP back to Gamestop? One other thing about this PSP I got is the disc tray for the UMDs. When I close it, the side closer to the L button is sticking out just a little bit. When I look at the system from atop, the side close to the R button is completely closed while the side close to the L button is sticking out a little. Is this a defect? I was thinking of purchasing one from Target and refunding the one from Gamestop. How's the return policy from Target? Do they take them back if they have dead pixels?

[Ledhed]

I was thinking of purchasing one from Target and refunding the one from Gamestop.

GameStop doesn't give refunds on open systems. Nor does any place of business for that matter.

[epobirs]

I would love to find out the actual percentage of units with dead pixels.

I'm reluctant to believe some people who claim to have perfect systems, only b/c dead pixels can be difficult to see; I played Metal Gear Acid for 5 days before I noticed any on mine.

myke.
...I haven't opened up my US console yet...I'm gonna go cross my fingers.

Make a few JPEGs in one solid color large enough to fill the screen, red blue and green. Any bad pixels should be very easily spotted by viewing all three of these on the PSP.

[mykevermin]

I would love to find out the actual percentage of units with dead pixels.

I'm reluctant to believe some people who claim to have perfect systems, only b/c dead pixels can be difficult to see; I played Metal Gear Acid for 5 days before I noticed any on mine.

myke.
...I haven't opened up my US console yet...I'm gonna go cross my fingers.

Make a few JPEGs in one solid color large enough to fill the screen, red blue and green. Any bad pixels should be very easily spotted by viewing all three of these on the PSP.

Well, yes.

Perhaps I might even go do such a thing.

If it weren't for the fact that the PSP I have is so filled with dust (*dozens* of specks, literally speaking) that I'm not even bothered by the prospect of DP/SP. This dude's filthy and going back today.

myke.
...good gawd my brain hurts today.

[gmzone]

Love the screen.
Love the UMD format.
Love the ability to watch movies, listen to music and play games all on 1
portable format.

Like the analog "nub".
Like the upcoming games.
Like the possibility of cheaper UMD movies.
Like the possibility of downloading movies, games or demos.

Mildly annoyed by the dead pixels.
Mildly annoyed at the fact that this thing is widely available everywhere, and my pre-order wasn't 100% neccessary.
Mildly annoyed by the PSP-haters/DS fanboys and PSP fanboys/DS haters alike.

Hate the price.
Hate the price.
Hate the price.
Hate the price.

[CheapyD]

No problems with mine at all

[maxflight]

No problems with mine at all

what games did you get with your psp cheapy?

[omegaweapon7]

honestly, most of my LCD stuff have one or 2 dead pixs, so i dont really care about it. the screen is freaking gorgeous, it just pulls you in.

[omegaweapon7]

a much worse problem is my reflection lol, the screen is so good no matter what i play, i can see my face in it >_<

[doomgaze_86]

Ok so my first PSP didn't have dead pixels but it was dusty as hell. Switched it for a second one which eventually did have a dead pixel.

So today, at Best Buy, I got my 3rd PSP which had a wavy pattern on the screen and a bright spot. Got that changed for a 4th one and it was finally decent. No dead pixels that I can see(using that zip file of images) but 1 little dust particle.. Eh. I think I can live with it..

[bottlenut]

My friend went through 11 PSPs until he got 2 good ones. I went through 4. They had at least one problem that was visible while playing. Either dead pixels, marks (like dents or bubbles) on the plastic screen cover or dust/hairs below the plastic screen cover.

IWhat is really upsetting is that Sony does not seem to care if the customer is not satisfied. At least the retailer and the employee were very helpful.


2/15 ... just about the same odds that Sony has of convincing those-that-know-better that this is a practical, cost-effective device for playing movies or songs. ... games, yes. Beyond that, forget it. No with that piddly-little memory card and the battery limitations.

If Sony REALLY cared about its customers it would have confined this nifty, little handheld to games and more games, and nothing more.

The add-ons are what forced this to be at this high price point -- features that will ultimately be little used. ... Do I smell PSP2 ... for the "rest" of us??!?

[abilyk]

2/15 ... just about the same odds that Sony has of convincing those-that-know-better that this is a practical, cost-effective device for playing movies or songs. ... games, yes. Beyond that, forget it. No with that piddly-little memory card and the battery limitations.

If Sony REALLY cared about its customers it would have confined this nifty, little handheld to games and more games, and nothing more.

The add-ons are what forced this to be at this high price point -- features that will ultimately be little used. ... Do I smell PSP2 ... for the "rest" of us??!?

That's 3/15 actually, since he said the first guy went through 11 to find 2 good ones. Right now I'm 0/4. My first one had probably 7 or so stuck pixels. Took it back to Best Buy. #2 had lots of dust and a scrape on the lcd itself, #3 had a stuck red pixel right in the middle of the screen. #4 looked alright at the time, but it's got about 5 stuck pixels total, one of which is in the center left of the screen and is really noticable. I'm debating whether to trade this one in or not.

On an unrelated note, I have a 512 MB Pro Duo stick I bought just for the PSP, and it's showing that I only have about 466 MB of free space left. I've got less than 2 MB of game saves on there, and that's it. Even the 32 MB card that came with it, it's showing only 30 MB available, even after reformatting. Can anybody enlighten me as to what's up (or point me to a thread dealing with it)?

[mick16]

I've got 2 dead pixels in the left corner but they don't really bug me. However, the one dust particle in the center of the screen is driving me nuts.

Anybody try taking theirs back to EBGames yet to exchange units? I didn't buy the warranty when I purchased it, but I'm beginning to think I better purchase one now...

[Alpha2]

The descrepancy in mempry is probably due to the formating itself, I know most MP3 players that claim to be about 10 or 20 gb are usually short by a few mb due to nessecary data that allows it to run correctly.

[Downhome]

I went into a GameStop today to take advantage of their DVD sale, and while I was there I asked if they had any PSPs in stock. The guy said he had four still in stock, that are not pre-orders. The odd thing however, is that he said the entire staff has been telling people interested in a PSP to hold off on picking one up until the next production run. I suppose it might just be my area, but he said of the ones that they personally got in stock, as well as all other video game stores and retail stores in the area, since he knows many people that works around here, that the majority of the PSPs had some sort of fault with it. Have it be a high number of dead pixels, more than just a single piece of dust under the screen, or whatever. He ever said that just in his store, about 4-6 of the PSPs were shipped to them without the battery even included in the system/box.

It might just be my area, but every store I've talked to personally have reported problems with the launch, with a great number of returns and exchanges.

Any idea on when the next production run for the PSP will be? I have no clue how that works.

[stocker08]

i am going to wait until it drops in price. I am shooting for 150$ and under.

[imacheapasstoo]

There are a few specks of dust in the upper right corner of my psp, and I initially thought that there were no dead pixels but I soon found 3. Two are in the lower left corner and one is in the lower right corner. It's sad to say this but I consider myself to be one of thee luckier ones since my display defects are only in the corners. If I traded it in I'd probably get a worse unit. :-/

[Moxio]

Congratulations Sony! Your strong hold on the video game market won't save you this time!

[LinkinPrime]

Mine has a speck of dust in the center, and about two dead pixels, I can only see them if i slant the PSP in an angle, but I did find that my screen has little dents like dust was stuck inside the glass and they couldnt make it smooth enough...not sure If i'm going to exchange yet.

[RelentlessRolento]

well... mine has a red dead pixel and a white... kinda pissed about it, but genna call my local eb first for replacement and if they give me crap I'm calling sony and genna bitch them out if they don't send me a replacement... I really like my PSP a ton, but if I were sony, I would make this thing top priority if they want to keep customers happy with them...

[tragicslip]

mine has no dead pixels. although i understand why someone who didn't notice a dead pixel for four days might think i haven't noticed mine yet, please rest assured- i'm ok. hopefully if you didn't notice for four days it isn't an issue for you. i'm all for getting sony to change a no warrenty on lcd screen policy and trying to ensure everyone can return product to retailers when not happy. but those of you who are advising people to return psps over and over again are acting out of spite, and in the long run that practice is going to make it harder for consumers to return product. retailers don't make much selling systems and if you eat into their profit magins it will be like returning dvds or software-- a bigger pain than it should be.

[minos1067]

3 dust particles and 1 pixel

:(

frig, frag, frug!

[Esperado]

The more I look, the more I realize that I have 5 dead pixels. They aren't really noticeable unless I'm playing video or the back of the screen is black, but it really is annoying when watching a movie or TV show. At first I couldn't even see them. Even when using the pictures. I guess I just didn't look closely enough, or somehow they just appeared. Hopefully, Sony will have an easy process like Nintendo, but if they don't then I guess i'll have to wait a while..

[Alpha2]

The process sounds to be similar to getting your PS2 repaired if it has DREs. Put it in a box with a cover note and repair code given to you buy sony and ship it UPS for like 20 bucks, get it back a few days later and play.

[screwkick]

Broke down and bought a PSP today. Had a lot of store credit at Gamerush.

No dead pixels here.

[bsesb2003]

No dead pixels, but a couple spots with imperfections in the glass. I'll live with it since the imperfections can only be seen on certain angles and I have a screen protector on there now.

[postaboy]

How a dead pixel suppose to look like? I never seen one in my lifetime. Any pictures of it will be great?

[Alpha2]

look reeeeeeal close at a tv screen or lcd monitor. see the little blocks that make up the colors? now imagine one was dead or stuck as a single color.

That's a dead or stuck pixel

[soonerdoc]

been through 3 PSPs

one with two dark pixels, one with 7 bright pixels, and one with two stuck red pixels....

after returning the last one, just got my money back....i was really looking forward to this but i guess i will just wait awhile and see if sony straightens things out...although i doubt they will change their stance

does anyone know who is making these lcd screens? just wondering because if sony went with the lowest bidder to save $5-10 per PSP, that is just silly...i would gladly pay an extra $25 dollars or more to not have these pixel problems be so widespread....

[spyhunterk19]

I didn't relize I had 2 dead pixels until 3 hours into playing.

Everyone who is whining and has less than 5 is making wayyyyy to big a deal out of this.

What pisses me off even more is when people scorn the psp without ever even seeing a pixel. They are so freaking tiny and insignifigent.

[Alpha2]

...i would gladly pay an extra $25 dollars or more to not have these pixel problems be so widespread....


LOLOLOLOL ....no you wouldn't. Nice sentiment though. :D

[WebScud]

It's a LCD. Dead pixels should be part of that acronym. Though, the odds of getting three in a row seems uncanny.

[soonerdoc]

LOLOLOLOL ....no you wouldn't. Nice sentiment though. :D


what i meant was i would gladly pay an extra $25 for my PSP (have it be 275 instead of 250) if the chance of getting a perfect screen was better (like 90% instead of the 0% as i have experienced) still realizing that you MAY get a few dead pixels...right now i feel like its an 80% chance there will be SOME dead pixels...

i know the LCD process, but i can tell you i have a 1280*768 50 inch plasma tv and three 1024*768 LCD computer monitors and there isn't a single bad pixel on any of them....

[WebScud]

i know the LCD process, but i can tell you i have a 1280*768 50 inch plasma tv and three 1024*768 LCD computer monitors and there isn't a single bad pixel on any of them....

I want your job.

[Alpha2]

Problem is no one else would buy it for 275. Sure you understand the ins and outs of the LCD process but the consumer dosent nor would they care that they had to spend 25 bucks more for a better product, incase you havent seen the boards a lot pf people say they wouldn't have bought the system at 250 even before they knew there might be a DP issue and some have been saying for 250 it should already be perfect.

You can't please everybody.

[abilyk]

Got my 5th PSP tonight. First one had 9 stuck, 2nd had a bunch of dust / scrape on LCD, 3rd had a stuck red pixel dead center on the screen, and the 4th, though it looked good in the store and I took it home, had 8 stuck pixels. This new one, #5, only has one stuck pixel. After the luck I've had, I'm just gonna live with it. I love the system otherwise, and I only notice it on loading screens. Plus, I paid for Best Buy's replacement plan (which I didn't have to use up on these initial returns since they're within 30 days of initial purchase), so within the next 2 years I will be swapping it out for another anyway.

[b3b0p]

My computer monitor is 1920x1200 and I have 0 dead pixels :)

Sony should outsource the LCD screens to the same people that do the Dell LCD Screens perhaps.


Chris

[Soujiro_Seta]

I didnt even notice my psp had any dead pixels till last night and I got it at release lmao :(
Last night i found 1 near the top right. But its only1 so ill consider myself lucky and not even bother exchanging it ^_^

[doomgaze_86]

Got my 5th PSP tonight. First one had 9 stuck, 2nd had a bunch of dust / scrape on LCD, 3rd had a stuck red pixel dead center on the screen, and the 4th, though it looked good in the store and I took it home, had 8 stuck pixels. This new one, #5, only has one stuck pixel. After the luck I've had, I'm just gonna live with it. I love the system otherwise, and I only notice it on loading screens. Plus, I paid for Best Buy's replacement plan (which I didn't have to use up on these initial returns since they're within 30 days of initial purchase), so within the next 2 years I will be swapping it out for another anyway.

Hold on a sec, if we get the PSP replaced after the first 30 days, the plan is used up and we have to buy a new plan? We don't get unlimited replacements over the 2 years?

[FriskyTanuki]

Hold on a sec, if we get the PSP replaced after the first 30 days, the plan is used up and we have to buy a new plan? We don't get unlimited replacements over the 2 years?

No, that's how it is with any warranty. You have to buy a new one when you get the product replaced, regardless of how much time is left on the warranty before it would expire.

[RelentlessRolento]

I'm genna call sony next thursday since they say people should wait two weeks before calling. Have 2 dead pixels, one makes it hard to read text in metal gear acid and the other confuses me when I play Twisted Metal, since it's bright red, and right over where the radar is in Twisted Metal... :(

[FriskyTanuki]

http://img.penny-arcade.com/2005/20050330l.jpg

:rofl:

[lurknomore]

ARgh...finally found 3 wonky pixels while playing Metal Gear Acid. This pisses me off. They aren't noticeable, in the other 5 games that I have tho. We shall see.

[Darkside Hazuki]

I'm on my second PSP, and it does have one stuck pixel in the lower left, and something else under the screen on the mid-right that's only noticble on the green menu screens.
My first one had two stuck on the right side, and one stuck pixel smear (3-4 pixels) near the center.

I'm hanging on to this one, as the single stuck pixel is only noticable on black, and it's way down at the bottom.

The Apple PowerBook G4 I'm typing this on has max. res. of 1280 X 854. I owned it for two years before noticing the one stuck pixel in the upper-right center of the screen.
And I still have to look for it.

[bsesb2003]

I don't think I'm pressing too hard, but the analog control "nub" seems to be bending a little at the top edge.

[BREVITY]

I don't think I'm pressing too hard, but the analog control "nub" seems to be bending a little at the top edge.
I think the same thing is happening w/mine.

[dafunkk12]

does anyone know who is making these lcd screens? just wondering because if sony went with the lowest bidder to save $5-10 per PSP, that is just silly...i would gladly pay an extra $25 dollars or more to not have these pixel problems be so widespread....
That'd be Sharp. Outside of LCD screens for TV's and portable devices, they're only really known for low-end TV's, VCR's, and such.

Really, though, LCD's are their business. Nintendo's been using them since the beginning with Game & Watch.

[Alpha2]

I believe it was stated that Sony left Sharp for Samsung.

[Apossum]

my background turned pink. and my psp really brought the jealous arse-faces out of the woodwork. other than that, i can't complain.

[Monsta Mack]

I wonder if all these exchanges are counted as sales for sony ;) Or what I mean is if Sony is saying these are sales.

Well Wal-Mart is letting people exchange to. We let this guy open seven PSPs (yeap) and test them all for dead pixels. Every single one had dead pixels, and one had "bubbles" in the screen. The bubbles can be bad or not harmful, it depends on how u can see them by your viewing angle, if u can't see them don't worry, but sometimes its possible to see them spot on.

It's just saying knowing our PSP sold very well, 120 units since launch day and that's down to 21ish, but knowing 50 out of 100 units that sold were either exchanged, or put on layaway wheres theres no gurantee buy, since most people just cancel them.

With that said one of our associates got a no bubble/no dead pixel free system, on one shot. Talk about lucky.

[Mookyjooky]

Looks like CAG has a 27.17% complete pussy percentage.

Stop being a $$$ and just deal...

[Alpha2]

I think the fact that we havent gotten real actual number from sony themselves proably means it's harder for them to count the actual sell through rate due to the returns.

[GizmoGC]

Bump for quakzilla

[Quackzilla]

Bump for quakzilla
I saw the topic, very scientific poll.

Why are the Nintendo fanboys all of a sudden swarming the PSP board?

[WhipSmartBanky]

I saw the topic, very scientific poll.

Why are the Nintendo fanboys all of a sudden swarming the PSP board?
Because you touch yourself at night.

[Americanpierg]

tired of the psp... worst 310 ive ever spent, sold it along with hotshot golf to gamerush for 182...was that eager to get rid of it before trade in values plummit... psp is gonna become the next gamegear, gamegear was comparable to the snes while gameboy had nes graphics with no color...look who won that battle

[Liquid 2]

is it possible for dead pixels to develop?
I bought my PSP and it came with no dead pixels, but now, several months later, some have appeared and there's no way in hell that I missed them before,
would my warranty cover them because the appeared for no real reason (I havent mishandeled/damaged it at all)?

[crazyboxer12]

^ I'm pretty sure it can develop over time. My big bro has one, he wouldn't let me play it though. It had 3 dead pixels when he bought it, now it has 11.

[Mr. Anderson]

^ I'm pretty sure it can develop over time. My big bro has one, he wouldn't let me play it though. It had 3 dead pixels when he bought it, now it has 11.

Holy shit, that blows ass.

[Liquid 2]

Holy shit, that blows ass.
I couldnt have put it better myself,
anyway, I called sony and bitched about my newly spawned dead pixels and they'll replace it if they dont go away

[Mr. Anderson]

I couldnt have put it better myself,
anyway, I called sony and bitched about my newly spawned dead pixels and they'll replace it if they dont go away

Sweet. Dude, when are we gonna play some Wipeout? I just unlocked the Rapier class, and it owns.