So if someone claims that a game doesn't work...

[Apossum]

You pretty much have to suck it up and let them return it, even if you know they are lying, right? I have already left them a positive for paying fast. I told them that they should try cleaning their ps2 first and see if that helps but the bidder comes off as a little......slow.....so I douby they'll even try.

Any advice on this?

[Rig]

Hmmm....well, when I sell stuff on ebay, I put in my auctions that I don't leave feedback until it has been left for me, mainly beucase I don't want stuff like this to happen. But, if they claimed it didn't work, I would give back their money, even if I knew the game worked.

[wubb]

Did you test it yourself?

Personally even if I tested it myself and know it works on my system, I'd still at least offer to refund their bid amount if they send it back. (I'll sometimes refund the full amount including S+H, but that's very dependent on the situation and other things - their attitude, etc.)

IMO if you tested it yourself and it worked, you really don't HAVE to give them a refund. But you'll probably be getting neg feedback and possibly have a chargeback filed against you. (They maybe won't win it, but it'd still be a pain I'm sure.)

[jshorr]

Yes, as the person above says, never leave feedback until the entire transaction is done, the buyer is satisfied and leaves you positive feedback. Paying is not enough...you never can tell what an a-hole buyer is gonna do or try to get away with.

[Apossum]

yeah, i tested it all out. I'm thinking her ps2 just has DRE or something. Looks like I'll just refund and relist.

Even if I did hold off on the feedback, I would have a hard time leaving a negative for this, but it's a point well taken.

[Gothic Walrus]

yeah, i tested it all out. I'm thinking her ps2 just has DRE or something. Looks like I'll just refund and relist.

Even if I did hold off on the feedback, I would have a hard time leaving a negative for this, but it's a point well taken.
I wouldn't if she left negative feedback without a reason.

If you do decide to give the money back - which might be the best way to solve the problem - make sure to teach her about DREs. That will hopefully keep her from doing this with any other eBay sellers, assuming that's the issue.

[Rig]

yeah, i tested it all out. I'm thinking her ps2 just has DRE or something. Looks like I'll just refund and relist.

Even if I did hold off on the feedback, I would have a hard time leaving a negative for this, but it's a point well taken.

True, but by waiting to leave feedback, you have the ball in your court. She won't leave a negative knowing you could still give her one in return. You'd have the ability to get everything straightened out, without anyone getting a mark to their ebay name.

[YoshiFan1]

I have been thinking about mentioning for any CD based PS2 games I sell that they are CD's and not DVD's, and mention that some PS2 systems are unable to read CD based games. The only problem I see with that is that non informed bidders might think the games are CD-R's when they aren't or that it will scare people off from bidding.

Maybe that would stop people with broken PS2's from bidding and avoiding these situations?

[slidecage]

You pretty much have to suck it up and let them return it, even if you know they are lying, right? I have already left them a positive for paying fast. I told them that they should try cleaning their ps2 first and see if that helps but the bidder comes off as a little......slow.....so I douby they'll even try.

Any advice on this?


i been having problems with some Ps2 games (mostly older ones) super sprint 2002 or something like that wont load up on my PS2 so you make want to see what ps system they have

[greenbags125]

To answer the OP's question, never leave feedback if you are the seller until you received it in return. I state clearly that I only leave feedback when I receive one.

[supermariomelee]

Maybe that would stop people with broken PS2's from bidding and avoiding these situations?
Or mention the game is being sold "as is and has been tested & played", that way there's people know it works and they're getting it in the condition that it was tested in. Although with heavily scratched games, there's always that chance that it won't read correctly on worn systems.

[punqsux]

if i tested the game ahead of time (which i do 100% of the time) i would not return it, the disc may have been damaged in transit, or by them, i always offer insurance, if they dont take it, theres nothing i can do

[addicted2games]

If you dont say in your auction Sale is Final, then you should give a refund after getting the game back for good business practice. Just resell it again, no problem.

[Apossum]

Thanks for the advice everyone. much appreciated.

i'm definitely just reselling it. Unfortunately, this person wants no business with my questions about her ps2 or any advice on how to clean it. She just responds with "but teh gaem dosen't work." Coincidentally, she has a non-paying neg for the same game (Lunar 1) on an auction that ended a day before mine and cost her a bit more, since mine doesn't include the OST or "making of" disc. sketchy. :-\

Now i'm just hoping that this person won't leave me a neg regardless, since she seems a bit unreasonable. that would be the 2nd one in a week over bullshit >_<

if she does, i'm waging war on the human race(except CAGs and buxom women and people who make beer) :D

[zionoverfire]

Well demand that the item is returned before you refund their money, that way you can make sure they are returning your item and that it is in the condition you sent it in. I've heard more than one story about a buyer shipping back a beat to hell copy when they were sent one in near mint condition.

[Ginsburger]

I have nothing of substance to say other than that your sig pic is awesome, Apossum. Fantastic Planet is a great movie