How in the World Do You Cancel Xbox Live????

[beetlegum]

I'm so frustrated right now. Here's my situation. A year ago, I won a free year of Xbox live when I bought Splinter Cell Pandora Tomorrow. I used Xbox live up till Sept of last year when I got laid off from my job. I had to move in with my parents who live in the one area where broadband is absolutely not possible. I haven't touched Xbox live since last Sept, my unemployment has run out, and I'm having to watch each dollar carefully. Much to my dismay, I see today they I'm being charged 54 bucks for Xbox live. I immediately go to their website, and I can't find a freaking support phone number anywhere! I tried 1800-4myxbox, but I just get this message, "Please leave a numeric message after the beep". Wrong number?? I feel so helpless. I can't afford to throw away 54 bucks. Will they be total pricks, and not give me a refund?

[danny-o]

You have to cancel it through the xbox live system. Even after I canceled my first free two month trial a month early. I still got an email saying i was to be charged.

[gaelan]

actually they are pretty cool about it. never gotten the recorded message you mentioned. just try that number back later and cancel it. you have to have the last four #s of the cc you used to set it up and it helps if you remember you gt

[doubledown]

Yeah, it's pretty easy....I never cancelled mine, but I switched from a credit card to a 1-year sub card (got it for $20) and Microsoft actually credited my account for my unused months from my initial credit card LIVE purchase.

[delahappy]

Try calling 18004MYXBOX and explain your situation.

[Scorch]

Try calling 18004MYXBOX and explain your situation.

I tried 1800-4myxbox, but I just get this message, "Please leave a numeric message after the beep".

Try reading the original post.

[beetlegum]

Thanks guys. I got through this time, not sure what I was doing wrong before. They were very nice, and offered me a full refund. I've tried like crazy to get broadband out here, but it's just not possible.

[WolfPac_Ite]

I'm sure you could get cable broadband, if you pay for the line and equipment to be run to your house that is...

[KaneRobot]

Try reading the original post.

Better yet, try redialing.

[Mistik]

You could always go with satellite broadband. Available anywhere.

[Mr. Anderson]

You could always go with satellite broadband. Available anywhere.

Also very expensive.