Employees of All Stores - Post your stupid customer stories - Part II-

[floormat]

i've been pushing carts at wal-mart all summer and would love to have two more associates helping me push carts. i have to fend for myslef. the thing that pisses me off most is that people are to lazy to walk ten feet to the damn cart coral (where the carts are supposed to go). one time i was making a line of carts and this couple was coming outside. they were looking in my direction the whole time they were walking towards their car. in fact, i was ten feet away from their car. i walk about twenty feet away to get some more carts to add to the cart train. i come back and notice the carts i had out were back in the coral. the next thing i know the car that the couple was in comes flying by and the woman sticks her head out the window ad says "nice going! we just hit those damn carts you had out there!!!" i laugh and say "no problem!" WTF? how dumb can people be. if i wanted to i could have about a thousand of posts about stupid customers. people are fucking stupid and fucking lazy. u wouldn't really understand unless you have worked at a store somewhere or have pushed carts especially.


pushing carts..... oh the stories...... oh the pain...

once we were pushing carts up to the store and this lady waits till were heading up toward the cart spot at the grocery store. when she proceeds to speed up and stop right in front of the cart ramp. The three of us had about 25 or so carts (though probably wouldn't have been able to stop in time even if we only had 10) anyways we end up putting a 8 in hole in the side of the car and she waits like 6-7 seconds and then says out her window did you hit my car knowing full well we had because of the situation.

There is some wrong all the way around but when people try to cause accidents on purpose that really annoys me.

[Kuros]

Today was rather average, except we found a nerf plane and were playing with it in the store.

I hit my co-worker in the head. :D

[suko_32]

Today was rather average, except we found a nerf plane and were playing with it in the store.

I hit my co-worker in the head. :D

I don't know why but this is the funniest thing I've read all day. It shouldn't be but it is.

[doodosh]

I work at GS

A couple of weeks ago this one lady comes in asking if we have 'lego star wars' on gamecube. Checked the computer, no it comes out in a couple of months on the gamecube. (its been out on the ps2 and xbox) Lady says " I called target and they checked all their inventory and said they have some (the target that had 'it' was 2 hrs away).

"well the game isnt out for a couple of months so they are talking about either an xbox or ps2 version"

"no, they specifically said it was on gamecube"

"that's impossible"

"well , you never know...."

WTF? How in the blue hell would Target get a game 2 months before and start selling it?

um no

[SuprTnr2]

Not too bash Target, but a lot of the employees I've encountered there have been IDIOTS. But there's always a good one lying around somewhere :)

[bostonfrontier]

okay I have to rant about this one - as I mentioned before I'm a waitress.
both of these happened in the same day. I was waiting on a table of six when another two people from another table got up to talk to someone at my table, which I didn't mind. This guy then proceeds to light up a cigarette right there (this was a non smoking section) so I go by and ask him to put it out. He looks at me and puts his cigarette out RIGHT ON THE WINDOWSILL. I just looked at him and said "excuse me?!" and he gets up in my face and said "It's out MA'AM"
Then about 20 minutes after that one of my tables got up and walked out complaining that they had been waiting there for 35 minutes before they got their salad (which was not true) and leaves. I then proceeded to walk outside (where we take breaks) and just have a meltdown.
The upside - I felt better afterwards, and one of my tables saw both incidents and said that they were really sorry that some people were complete jerks and they gave me an extra dollar in addition to my tip.
That has to qualify as my worst day ever as a waitress.

are you a hot waitress?

[Zingela]

are you a hot waitress?
I don't see how that matters?

[Kayden]

I don't see how that matters?

I don't see how it doesn't matter. :lol:

[neocisco]

We had a lady call today and want us to find record of her purchase for a Bluetooth earpiece for her cell. CC, BTW. One guy searched for 20 minutes and couldn't find anything. She kept saying it should be there. If a customer doesn't have a receipt then we try looking it up w/a phone number, name and zip code, credit card # or driver's license #. *RANT* (SAVE YOUR RECEIPTS! It's YOUR responsibility to keep YOUR receipts, not ours!) *END RANT* None of this worked so there was nothing else we could do so she jus hung up. "Good, we're done w/her", we foolishly thought. About a half-hour later this obvious result of inbreeding comes in the store! She starts yelling about how we better find her receipt. She demands a manager so he comes and attempts to talk to her. He explains that no record of purchase could be found plus, after seeing the earpiece, explained to her that we have never sold that item. Well, that sets off Spawn of Deliverance. She starts yelling to customers to not shop at CC and says she won't leave until she gets a refund. She also tells the manager he is illiterate, which I found both funny and ironic since he wasn't reading anything and she probably only drinks Pabst Blue Ribbon solely for the reason that the label on the can is easily recognizable since she probably can't read herself. He then tells her the conversation is over. She reiterates (I'd love to see her try to spell that word) that she isn't leaving the store until she gets what she wants. At this point, wisely, he just walks away. Then she goes over to the courtesy phone and tries to call corporate. Since it wasn't a rotary phone she couldn't figure out how to dial the phone and starts yelling that someone needs to help her make a phone call (insert your own joke here). At this point I choose to get involved. I walk over and tell the first thing she's going to do is stop yelling across the store. She says she couldn't get any help w/the phone. I tell her "Well, that's because you're not a very pleasant person to deal with." Everything I say is in a very polite tone but very blunt which confuses the collection of cells in her skull that allegedly resemble a brain. I actually dial the # for her since I know nothing's going to result from her call. She complains again that no one would help her. My reply: "I don't really blame them." She replies in a sarcastic tone "Have a nice day". I turn back to her w/the biggest, brightest smile on my face and say "Thank you very much! And you have a nice day too!" She left a few minutes later.:rofl:

[Villy]

I work at GS

A couple of weeks ago this one lady comes in asking if we have 'lego star wars' on gamecube. Checked the computer, no it comes out in a couple of months on the gamecube. (its been out on the ps2 and xbox) Lady says " I called target and they checked all their inventory and said they have some (the target that had 'it' was 2 hrs away).

"well the game isnt out for a couple of months so they are talking about either an xbox or ps2 version"

"no, they specifically said it was on gamecube"

"that's impossible"

"well , you never know...."

WTF? How in the blue hell would Target get a game 2 months before and start selling it?

um no

A few years back during Christmas, which is always the worst for these types, I had a grandma come in to buy little Johnny a gift. Little Johnny wanted "Max Payne's Dead to Rights."

I attempted to explain to her that these were two different games, Max Payne and Dead to Rights.

Nooooo, she would have none of this. "My grandson is looking for Max Payne's Dead to Rights!"

I once again tried to explain to her there was no such game was called this and when I showed her the cases for each game, she called me a moron and left.

[SteveMcQ]

Haha...nicely done.

[fieldkillah]

I had a horrid old bitch in today. Saturday is usually busy, well this frosty old piece of shit walks up and wants 12 1.5lbs packages of ground beef. We do it for her, but we ask her nicely if next time she would call ahead of time because it is time consuming to get that many packages together. The old fucking frigid cunt screeches "i know, i know". Both me and my co-worker thought, well if you knew to call ahead, why the fuck didn't you? That pretty much ruined my day right there. We actually had other customers make comments about her to us. I really wish i had teabagged her meat.

[GizmoGC]

We had a lady call today and want us to find record of her purchase for a Bluetooth earpiece for her cell. CC, BTW. One guy searched for 20 minutes and couldn't find anything. She kept saying it should be there. If a customer doesn't have a receipt then we try looking it up w/a phone number, name and zip code, credit card # or driver's license #. *RANT* (SAVE YOUR RECEIPTS! It's YOUR responsibility to keep YOUR receipts, not ours!) *END RANT* None of this worked so there was nothing else we could do so she jus hung up. "Good, we're done w/her", we foolishly thought. About a half-hour later this obvious result of inbreeding comes in the store! She starts yelling about how we better find her receipt. She demands a manager so he comes and attempts to talk to her. He explains that no record of purchase could be found plus, after seeing the earpiece, explained to her that we have never sold that item. Well, that sets off Spawn of Deliverance. She starts yelling to customers to not shop at CC and says she won't leave until she gets a refund. She also tells the manager he is illiterate, which I found both funny and ironic since he wasn't reading anything and she probably only drinks Pabst Blue Ribbon solely for the reason that the label on the can is easily recognizable since she probably can't read herself. He then tells her the conversation is over. She reiterates (I'd love to see her try to spell that word) that she isn't leaving the store until she gets what she wants. At this point, wisely, he just walks away. Then she goes over to the courtesy phone and tries to call corporate. Since it wasn't a rotary phone she couldn't figure out how to dial the phone and starts yelling that someone needs to help her make a phone call (insert your own joke here). At this point I choose to get involved. I walk over and tell the first thing she's going to do is stop yelling across the store. She says she couldn't get any help w/the phone. I tell her "Well, that's because you're not a very pleasant person to deal with." Everything I say is in a very polite tone but very blunt which confuses the collection of cells in her skull that allegedly resemble a brain. I actually dial the # for her since I know nothing's going to result from her call. She complains again that no one would help her. My reply: "I don't really blame them." She replies in a sarcastic tone "Have a nice day". I turn back to her w/the biggest, brightest smile on my face and say "Thank you very much! And you have a nice day too!" She left a few minutes later.:rofl:


And you're manager never kicked her out or called the police?

[neocisco]

And you're manager never kicked her out or called the police?

Nope. He just walked away from her. Since she didn't have an audience her well thought-out plan quickly fell apart. Of course, I'm always willing to step up and get in a rude customer's face. All of my managers know this so, just as long as I don't get blatantly rude, they don't care if I confront them. I detest loudmouths and bullies and I'll call them on it.

[Apossum]

I went to pick up Nintendogs at EB the other day and the guys working there told me that I had just missed an obvious case of credit card fraud. Doh!

[hx214]

I have two really funny stories from when I worked at a supermarket in high school.

One week we had a sale on canned tuna fish. Old people flocked in like it was the return of the savior. We started the sale on Sunday and had 2 huge pallets of the stuff, and by tuesday morning they where gone. So tuesday I walk in to do my shift and I was asked about 32 times where the tuna fish was, so by this time I was getting alittle annoyed. This one really salty old man walks over to me, and says WHERE IS THE TUNA FISH IN THE AD?!? He was so old that I didn't have the heart to blow up on him right away, so I quietly said, Well Im sorry sir but we are all out at the moment, I can get you a rain check if you like. He then informs me that I need to get him some of the tunafish right this minute. OK, so I hit my boiling point, and proceed to tell him that I didn't have a magic wand that could make things appear out of thin air. Then I said
"If I did do you think I would be standing here in aisle 4 talking to you and stacking cat litter for min. wage???" (I got a few days vacation without pay for that one....)

This next one happend about 3 weeks later, (Now you have to remember I live in BFE Ohio, so there are some Hillrods that live here that can barely read on a 3rd grade level, and have about 4 teeth)

Im crouched on the ground stacking pickle jars. And this HUGE dude walks up to me and opens his mouth (He had 5 teeth!) and says something to me that was barely coherent. I turned and shoke my head and was like yep, he smiled and laughed, which kind of scared me because I had no Idea what I what I was Yeping. Then he says,

Where be the Ass cream..?

I kinda jumped, and thought did this dude just ask where the ass cream was?
(This super market has about 6 aisle's and just food, there is nothing close to a pharmacy here)
So I am REALLY confused as to why this HUGE hillrod would be asking me where Ass cream is.

So I say, hang on a second, and walk around the corner really really fast, and bust out laughing. I think to myself I gotta get my buddy. So I run down the aisle and say he Russ, come here a second. I was like this guy needs your help. So Russ walks around the corner and says, Can I help you sir?? the big guy goes,

Where be the Ass Cream??

Russ, looks at me, and I just start busting up laughing, and he is like trying to hold it in but he just cant so the guy doesn't know what to think.

Just then the manager walks around the corner and say Hey guys. (This manager is like 75 years old) He goes can I help you sir??

the big hillbilly sighs and says

Where be the Ass Cream??

THEN MY MANAGER GOES, RIGHT THIS WAY SIR...

Me and by buddy just look at each other and run after them, because we have no idea what is going on. The manager then turns the corner and points to the freezer and goes right there sir.

The dude was looking for ICE CREAM.... It was soooo funny. I asked the manager how the heck he knew what he was saying and he was like ah you'll get used to it... What a bunch of Hicks....

[GizmoGC]

:lol: My favorite post of the week! I'm sitting here saying 'ass cream' over and over since it really does sound like 'ice cream' if you only had a few teeth and a few braincells.

[Brandon From Columbus]

A man came into my store one morning a couple weeks ago...the day Darkwatch was released to be exact. He said hello and smiled and seemed like a generally pleasant dude. He looked around for about 5 minutes then asked me a few questions about the 360 and what I thought looked cool for it....he then noticed I was putting the new copies of Darkwatch out on display and asked me how much is was. I replied "50 bucks" and his entire demanor changed.

"You expect me to pay $50 for this shit when all the Xbox shit is going to fucking drop down to $20 when the 360 comes out? You're out of your fucking mind!"

I just kinda shrugged my shoulders and said "I dunno dude" as he walked out of the store. The general public are absolutely PHENOMENAL and I hope he was injured in a traffic accident after he left.

[Autumn Star]

Haha... what a dumbass.

[MrMaddness]

Had this conversation today on the phone...

Customer: When does the Nintendo Generation come out?
Me: You mean the Revolution?
Customer: Yeah, that's it.
Me: Some time next year.
Customer: November 19th?

Tell me...how the HELL do you get November 19th from some time next year. And yes, I do have all my teeth.

[Autumn Star]

Maybe the customer meant Nov. 19th of next year? OR, he/she is the stupidest person on the planet.

[MeGaWC27]

or he didnt take into account to wat you just said =P

[Kerig]

"You expect me to pay $50 for this sh*t when all the Xbox sh*t is going to fucking drop down to $20 when the 360 comes out? You're out of your fucking mind!"

If retail bought into that time-travel-pricing, I could go to Best Buy and say: "I want Burnout 4, here's my $2, I'd like to price-match against ThriftWorld on 24th street, since that's how much they're selling it for in 10 years from now."

Not only that, if you can convince the EB Employee that a newly released game will go Greatest Hits, you can get it for $20...

Speaking of Time-travel, I saw Madden 2005 for PS1 at Best Buy the other day...I understand catering to the needs of the console-challenged, but it's almost time for the next-gen of them. No one in their right mind would expect to see Tony Hawk's Undergound 2 for N64...well, maybe on eBay, but there won't be a registration card in there when you open the seal...

[Friedle]

If retail bought into that time-travel-pricing, I could go to Best Buy and say: "I want Burnout 4, here's my $2, I'd like to price-match against ThriftWorld on 24th street, since that's how much they're selling it for in 10 years from now."

Not only that, if you can convince the EB Employee that a newly released game will go Greatest Hits, you can get it for $20...

Speaking of Time-travel, I saw Madden 2005 for PS1 at Best Buy the other day...I understand catering to the needs of the console-challenged, but it's almost time for the next-gen of them. No one in their right mind would expect to see Tony Hawk's Undergound 2 for N64...well, maybe on eBay, but there won't be a registration card in there when you open the seal...

Those Maddens are green tag at TRU. We also had last season's Game Day, so there is some first party support there -- for football only.

Talk about a blowjob.

[neocisco]

bump for more Tales from the Darkside

[eldad9]

Had this conversation today on the phone...

Customer: When does the Nintendo Generation come out?
Me: You mean the Revolution?
Customer: Yeah, that's it.
Me: Some time next year.
Customer: November 19th?

Tell me...how the HELL do you get November 19th from some time next year. And yes, I do have all my teeth.

Maybe the customer was informed of this date somewhere else, and wanted to confirm?

[Kuros]

Not a customer, but my District Manager.

I'm pissed, very pissed at him.

He's being a total lazy asshole and won't do his job. He's buddy buddy with a couple of stores and doesn't give a shit about the stores he isn't buddy buddy with.

My manager ordered a bunch of items that we needed for our store and what does he do? Cancels the whole thing. We have a huge backlog of field destroys ( :( ) that we need done, and he won't do them. He's no help at all.

[adrianchan56]

And you're manager never kicked her out or called the police?

Well confronting them is a waste of your time for person with that position, besides you got more important things to do. That's why managers hire lackeys like us to do the floor sweeping.

Wow what a story btw. I demand more stories for entertainment!

[cag1000]

my story is that i don't work retail and hopefully never will have to downgrade to it. 99.9% of all retail workers suck ass except for the few here of course. I think mag racks should be kicked off every counter in the US and land in "most" employees laps. end story

[neocisco]

time for a bump

[Kuros]

my story is that i don't work retail and hopefully never will have to downgrade to it. 99.9% of all retail workers suck ass except for the few here of course. I think mag racks should be kicked off every counter in the US and land in "most" employees laps. end story

Yes, because working retail is the worst thing in the world. Sometimes it's the only option for some people so get off your damn high horse.

[ironmouse]

bumple wumples

[vietgurl]

my story is that i don't work retail and hopefully never will have to downgrade to it. 99.9% of all retail workers suck ass except for the few here of course. I think mag racks should be kicked off every counter in the US and land in "most" employees laps. end story

lemme guess, you never had to work while going to school because you're part of a rich ass family (although if you're rich, why the hell would you be on cheap ass gamer?). i worked retail throughout high school to help support my family and i still work retail now because i have to pay for tuition/misc expenses (like a game addiction) and i can't fit the university jobs into my schedule. many people work retail and deal with idiot customers because they need to survive.

[Bezerker]

he could've been a drug dealer, lmao.

[GrimNecroWizard]

Best threads ever!

[assassinX]

bumps more stories

[Photomotoz]

Best threads ever!

What he said.

[assassinX]

Best threads ever! i second that 8-)

[dragonpancakes]

I've had a lot of bad customers in my ten years of customer service, but the worst one ever happened when I worked at McDonalds. A mom came in at 7 am, shortly after I started work. She gave her four kids $15. ( Ages: about 4, 6, 8, and 10) Then she left. She left! ( Quick ending in case it was to boring)

Part II.

She left for work, the kids bought some food and headed out to the play place, about five hours later ( noon) they come back in, refill their pops and buy some more food. 3 pm comes and it's time for me to leave, still no sign of the parents. I let closing management know because the opening management didn't care. When I came in to work the next day I asked how everything turned out. The mother came in at about 9 pm and was almost having a heart attack, she was screaming and yelling asking where the hell her children were. Eventually the closers were able to calm her down enough to explain that they called the police and the police took her kids to child protection services. For some reason the mother couldn't figure out why it wasn't good to leave four kids alone all day and all night while she worked at her two jobs.



I currently work in one of the few remaining Little Caesar's Pizza shops. And I am so confused by customers. They want their pizza ready when they walk in (they don't call ahead) but demand that they are still hot! They can have one but not the other, especially since we are so busy. Yesterday, ( the 9th day of my workweek) we had made by the end of the night about 250 pizzas.

[dragonpancakes]

That seems highly suspicious.
137 of them in fact. for cash.

Usually more so when they don't have the cases and the cover art was printed on a computer.

Very nice work in knocking that kid out!

We had a PSP and game stolen from our store but we couldn't get them back. :(

One girl from my GS almost got fired for a huge mistake. A customer asked to buy a PSP so she brought it out to the counter. He then asked to see some games, she left the PSP on the counter and shoed him the games ( she is the height and build of a 12 year old but she is 18, ( he was a pretty big guy, fast, but big) He asks about one of teh UMD and as she is reading the back he runs to the front of teh store, grabs teh PSP and is out the door in the car, and driving away before she even knows he left!

[dragonpancakes]

Long time lurker and first time poster. These stories are extremely interesting and have sence quelled my long ago dream of being a gaming retailer.

I do have story to share as a customer / browser that I found annoying.

I'm checking out the Gamecube section of Babbage's (Gamestop) and the sales clerks pops in. "Are you going to get the new Legend of Zelda?". Before I could respond, he says, "Nintendo is only shipping us a limited number, so you'll have to preorder it for $5, if you want it on the release date."

Now this was back in May, possibly before E3, so the damn title of the game hasn't been announced yet much less a release date, but this guy knows what his store's shipment will be. Not only that this shipment will be so limited that I should reserve it 6 months before it's estimated release date or I won't get a copy.

Since mostly retailers have been posting in this thread, this there any credibility whatsoever to the statement? Do you guys say things like this (ie, bullsh!t) to scare cutomers into a sale? If places like EB and GS don't have a Zelda to sell me at release, guess what, Best Buy or Circuit City or TRU will.

I felt annoyed and insulted and I walked out. As I'm at the door the guy asks across the store, "So are you going to put down that $5?"

:shock: I would never do that to a customer! Of course...... I was fired for not getting enough reservations and subscriptions. It was a bit pushy, but he may have been just trying to save his job. You know, if I was female I bet I would still have a job there. No one reserves anything from the guys.

3 replies in under 2 hours. ......... I'm gonna shut up now.

[dragonpancakes]

hum~ there are just too many cheap and stupid customers that they want to get all the possible little discounts offers and will complaint for every tiny thing~ I guess these buyers should just quit play video games when they are just too cheap

(Last one I swear!)

Yeah those darn Cheap Ass Gamers always ruining everything! What the hell is their problem? You know, I hear there is a website out there that encourages getting good deals on games, though they don't encourage stupidity I find the site very helpful. I also love the forums. Gosh I wish I remembered the website's address so you could tell all the Cheap Ass Gamers how much of a pain in the ass they are, but I seem to have lost the link.
................................................ (waits for it to sink in)..........................................

[jPoD]

After reading all these stories, i just felt i had to tell some of my own.

Last summer I worked as a clerk for a local convenience store. It was the typical slacker job. I was often unsupervised, and was not above writing off a hot dog or eating a doughnut that was supposed to be thrown away (because it was too old, not too dirty). I worked there till the odd hours of the morning, and, naturally, got to deal with some of the weirdest people i've ever met.

A common complaint happened whenever someone tried to buy some cigerettes. In the front of the store, we have a giant sign reading "3.52 a Pack (If You Buy Two Packs)". I can't count the number of times someone would buy one pack, find out it rang up for 5.18, and complain for a good fifteen minutes that the sign needs to be taken down since it can be misleading if you don't read it. I really didn't care about the job, so i usually just replied with a "sir, if you want, you can write your complaint on this piece of paper"....the paper was then promptly filed in the black garbage bag at my feet.

There was also one day when my old spanish teacher came in. She recognized me after i gave my most unenthusiastic "hello". She looked around for a bit, and bought a loaf of bread (roughly 2 dollars) using a fifty dollar bill. This wouldn't have irked me, if she didn't proceed to buy a pack of cigerettes (5.08) with a ten dollar bill. I didn't give it to her as change for the fifty, so she had to have brought it with her. As she left, i said "eat s**t and die" in spanish. I never did like her....

while not really stupid, this customer just weirded me out far too much. I had checked her out, and was working on another customer, when our POS register decided to break. At this, i mumble under my breath "i could reprogram this damn thing, but i can't stop the paper from jamming every day". She asks if i was familiar with computers, to which i say i am. From here, she starts on a 30 minute speech, and i swear i made none of this up. She says "Would you mind teaching me some computer skills? I'm trying to get back into the work force. You see, i was working at this company, when my boss tried advancing sexually on me. When i refused, he slammed me into a desk. I quit, and on the way home, he used his car to bump mine into a ditch, and i crashed. I was in a coma for months. When i woke up, i called a lawyer to sue the company. The company bought out the lawyer. I tried another lawyer. They were bought out. Then the company burnt my house down to destroy any records i had. I tried getting a new job, but the company blacklisted me, so i couldn't find anything in my field. Because of the crash, i lost a good deal of short-term memory. Would you mind teaching me some computer skills like office?" I spent most of the time just looking dumbfounded. I asked the name of the company, so i never work there, to which she replied "i forgot". I told her that the next semester started the following week, so i wouldn't be in the state long. When she left, me and my co-worker couldn't figure out whether or not she really did go through all that.

What part of our great state was this in? :)

[Cmosfm]

I had one today that shocked the hell out of me.

At my store we do custom orders for gold teeth (Grills, as they call it, nothing temporary, just Gold Grills). I got 3 in today, so as usual, when I get them in I go over my notes and check to see how much each person owes. I always have a small card with the buyers name/number/how much owed taped directly right above my cash register.

Checked over them all, 2 brothers (actual brothers, not some nifty way of saying "black guys) owed 75.00 each, one other guy owed 25.00. Simple enough, check my cards, check over the sales book, call the people that ordered them to let them know they are in.

Well, about 2 hours after I called in the order, I had to go to the bathroom, 20 minute break, stomache was killing me. I get back and about 10 minutes later the guy that owed 25.00 came up to pick up his teeth. No problem, he tried them on, all was great. I ring it up, 25.00, he says "I paid it in full already". So I glance up at my card that I have posted, this guy actually had the BALLS to mark through "25.00 owed on pickup" and write in "Paid" while I was in the bathroom!

I picked up my salesbook, glanced back, looked at where I wrote down the sale again and said "Nope, got you down as 25.00 on pick up, you only paid 125.00 when you ordered them" and he handed over the 25.00 without arguing.

This is the first time this has ever happened, it shocked the hell out of me that someone would even attempt something as ridiculous as that. Normally I throw in a free jewelry cleaning rag to keep it clean, he asked for one, I told him they were 5.00...he didn't buy one.

[SilverPaw750]

At my store we do custom orders for gold teeth...
:rofl: awesome.

[smalien1]

I start out with 70 bucks in tens fives and ones and 2 hours later have 300 dollars in twenties and 17 in fives a ten and singles.

People are suck assholes

[neocisco]

Yeah, I hate it when they use legal tender.:roll:

[Puzznic]

I have two quick stories from when i worked at Little Caesar's Pizza many years ago.


A guy walks in and asks if we sell Beach Cruiser Bicycle frames. He was completely serious. I say no and he just turns around and walks out.


Another time this big redneck guy came in with a Little Caesars coupon flyer that corporate sends to people's house. This guy was furious that we had the nerve to send him the coupons and demands that we never EVER send them to his house again. We let him know that we aren't the ones that send them out and he starts screaming, jumping around, and just acting crazy. He finally says that if we ever send him coupons in the mail again he will burn our store down and then runs out the door. I never saw him again.

[munch]

I start out with 70 bucks in tens fives and ones and 2 hours later have 300 dollars in twenties and 17 in fives a ten and singles.

People are suck assholes

i don't get it.

[neocisco]

i don't get it.

I think he's attempting to say that most of his customers paid w/$20s. Oh, the horror! :-({|=

[DuelLadyS]

i don't get it.

It means people do not realize a cashier is not a bank, and like to buy $10 (or less) of crap and pay with a $50 or $100, assuming we have enough change to give them.

Actually came up last time I was at work... guy came in 1 hour after we opened to buy $10 of stuff with a $50. They don't give us tens, and most people don't come shop that early in the day... we had nothing bigger than a five in the entire register area. Plus, we only get $75 total to start the day, and 20 fives in the change safe. Meaning I'd have to empty out half of all the fives we had as backup for the day for this guy. When I told him he'd have to get his change in fives, he got annoyed, changed his mind and left.

Advice for any all paying cash with big bills- if your change is going to be more than $30 or so, ASK first. That way, I can at least call the manager to get the nessecary crap together to go into the bank vault and bring change while I'm ringing. And call a backup cashier to keep a line from building. (Plus, you now have the option to leave your crap with me for a while so you can visit the bank in our parking lot for change instead of waiting on us.)

[YoshiFan1]

The problem is that ATM's seem to only give out $20 bills. I hate going into a store and picking up an item for $2 or less and having to pay with a $20 because that is all I have. If the ATM gave the option to give out $5 and $10 bills, I know I would get them instead of $20 bills.

[Scoobert]

The whole change thing ALWAYS happens on Sundays, always. A parent buys their kid a $5 game and hands you a hundred dollar bill. And it's always early in the day, then they get a little upset that I can't break the change.

When you go to the bank or where ever the hell you go to change your check, ask for something smaller than a hundred.

[DuelLadyS]

The problem is that ATM's seem to only give out $20 bills. I hate going into a store and picking up an item for $2 or less and having to pay with a $20 because that is all I have. If the ATM gave the option to give out $5 and $10 bills, I know I would get them instead of $20 bills.

I think most cashiers know that and don't get too miffed on 20s (I know I don't.) Plus, with a 20, the most you get in change is 3 fives and 4 ones (if you're a real cheapstake and buy a pack of gun or something.) I know I'm given enough change to handle that a couple times before I need to get more small bills.

[TheRock88]

Hmmm, never knew about that.

Went into a Gamestop this morning (about 10 min right after they opened) and got MK Shaolin Monks. Total was $54.11 and I payed with a $100 bill. The cashier started to freak out because he couldnt break it so I told him I had three $20s instead.

[Puzznic]

It means people do not realize a cashier is not a bank, and like to buy $10 (or less) of crap and pay with a $50 or $100, assuming we have enough change to give them.

Actually came up last time I was at work... guy came in 1 hour after we opened to buy $10 of stuff with a $50. They don't give us tens, and most people don't come shop that early in the day... we had nothing bigger than a five in the entire register area. Plus, we only get $75 total to start the day, and 20 fives in the change safe. Meaning I'd have to empty out half of all the fives we had as backup for the day for this guy. When I told him he'd have to get his change in fives, he got annoyed, changed his mind and left.

Advice for any all paying cash with big bills- if your change is going to be more than $30 or so, ASK first. That way, I can at least call the manager to get the nessecary crap together to go into the bank vault and bring change while I'm ringing. And call a backup cashier to keep a line from building. (Plus, you now have the option to leave your crap with me for a while so you can visit the bank in our parking lot for change instead of waiting on us.)


That seems like a problem with your company (not you) more than the customers. You can't expect the customers to conform to how much change you guys have. If you know that the amount of change you start with isn't enough on a regular basis then maybe they should give you more change to start the day with.

[Roufuss]

Today a crackhead chewed through the plastic casing on a Sony CD Player in roughly 20 seconds and walked out with it. I can't even cut through that fucking shit with scissors, and this guy just devoured it.

[dragonpancakes]

I have two quick stories from when i worked at Little Caesar's Pizza many years ago.


A guy walks in and asks if we sell Beach Cruiser Bicycle frames. He was completely serious. I say no and he just turns around and walks out.


Another time this big redneck guy came in with a Little Caesars coupon flyer that corporate sends to people's house. This guy was furious that we had the nerve to send him the coupons and demands that we never EVER send them to his house again. We let him know that we aren't the ones that send them out and he starts screaming, jumping around, and just acting crazy. He finally says that if we ever send him coupons in the mail again he will burn our store down and then runs out the door. I never saw him again.


That would scare the hell out of me! I hope I never have to deal with that!

I did have a few interesting customers yesterday. One customer wanted to order 10 half cheese half pepperoni. I told him it would be easier if he ordered five cheese and five pepperoni. I had to explain how it worked.

Another customer called in an order for a Canadian Bacon and Pineapple pizza. After it was made and in the oven he calles back and sounds a little nervous. He tells us his wife told him it should be ham and pineapple instead. And he would be in trouble if it had canadian bacon. We pull it out of the oven a few minutes later and get a really distraught call from the same guy saying that he is on the way to pick up the pizza and is in deep sh*t. It turns out it was supposed to be Canadian Bacon all along.

[2poor]

Today a crackhead chewed through the plastic casing on a Sony CD Player in roughly 20 seconds and walked out with it. I can't even cut through that fucking shit with scissors, and this guy just devoured it.

LOL. that guy is fucken hardcore.

[dragonpancakes]

It means people do not realize a cashier is not a bank, and like to buy $10 (or less) of crap and pay with a $50 or $100, assuming we have enough change to give them.

Every other day my first or second customer will buy a pizza with a $100 bill. They have nothing smaller. ( Final cost of one pizza = $5.41, Ammount in drawer 6x$5 50x$1 & change)


Today a crackhead chewed through the plastic casing on a Sony CD Player in roughly 20 seconds and walked out with it. I can't even cut through that fucking shit with scissors, and this guy just devoured it.

I've tried that ( after purchasing the product and bringing it home) That packaging tore me up! I had about ten wide cuts on both hands. Though now I find box cutters work good. I was walking around my K-mart store one day and saw a hulk dvd case lying on the ground, I picked it up and the dvd was missing! Someone cut through the case and took only the dvd. Now I have to explain to LP why this DVD case has a DVD shaped hole in it.



Ok worst customers I ever had were at Game Stop. A male in his 20's came in with no shoes, a tournequite (sp) on his arm, and some liquid ( that will remain nameless) dripping from his arm. His gf had about 100 hole marks on each arm and about seven teeth. They spent about half an hour there begged for a free game, then bought a $3 football game.

[Dragonsbane]

I work at Lowe's and I am usually at the outside register and I close mostly. Well one night I was clsing and it was around 9:30 (close at 10:00) and I was pretty much bored. Well one customer came up and she was buying some dirt. So I rang it up and as I was getting some change for her twenty I felt some thing touch me. She was fucking poking my belly. Now im not a small man 6'2 and 300 lbs, but damn she got me jiggling. So I stood ther in shock and to top it all off she laughed and said "Big Belly!". She then asked me to help her with her dirt.........I did (put a hole in the bottom though). Damn all my evil has disapated.

[neocisco]

I work at Lowe's and I am usually at the outside register and I close mostly. Well one night I was clsing and it was around 9:30 (close at 10:00) and I was pretty much bored. Well one customer came up and she was buying some dirt. So I rang it up and as I was getting some change for her twenty I felt some thing touch me. She was fucking poking my belly. Now im not a small man 6'2 and 300 lbs, but damn she got me jiggling. So I stood ther in shock and to top it all off she laughed and said "Big Belly!". She then asked me to help her with her dirt.........I did (put a hole in the bottom though). Damn all my evil has disapated.

:lol: I'm sorry but that sounds funny (still rude, though). Was she from another country, maybe? In her culture it might be a compliment on your manhood. Hey, I'm just trying to find the bright side to this.

[AlanSaysYo]

I've got another (long) story, but a comment on the cash thing first:

I have the same problems with making change where I work. We start the day with $75 in the drawer and mostly 20's and ones in the safe. It pisses me off, too, but it's 100% the store's fault. They should have enough cash on hand to make change. We shouldn't blame customers for wanting to pay with legal tender, even if they are being asses about it. Money's money.

Anyways...

I had a nice pair of confrontations with an old man a couple weeks ago. He carried around what I assumed was an oxygen tank and was in pretty bad health. He could walk and everything, but he looked like crap. And he had an attitude to match. I can't say I blame him for being so pissy, but he was one of those guys who just made noise to make noise. He was looking for things to complain about.

Another worked had ordered him some repair parts for an air compressor, which were shipped to his home, and he came into the store to return them. His order shipped in two packages, and the first time he came in, he only had half the order. He threw it at me and started swearing about how the store was horrible. While he was spewing like an idiot, I checked out the package and saw that it hadn't even been opened yet. I asked him what the deal was, and he pointed out a rip on the surface; the rip hadn't even gone through the package. He wanted to know "why the hell you sent me a piece of shit like that, how do I know that stuff isn't broken in there? Why did you do that?" That's when I realized he was out of his damn mind, so I decided I wasn't going to put up with his crap.

I told him to blame UPS (he was actually blaming ME). Then I opened the package and remarked about the nice condition of the parts, as they of course hadn't been damaged. That made him even madder. He started complaining about how long it had taken for the parts to get to his house. I checked his receipt... he ordered them the Saturday before Labor Day right before we closed, meaning his order didn't even get processed until Tuesday. It was Thursday. Apparently the time between Tuesday and Thursday is "forever."

I just looked at him and said, "So you received these parts in perfect condition, just as you ordered them, in less than a week total, two days after your order was processed, and you're unhappy about it?"

He again informed me that this was no way to run a business. Kinda ironic. So I go about entering the information into the computer to give him a refund. I tell him how much he's getting back and he almost has a heart attack.

"WHY AINT I GETTIN ALL MY DAMN MONEY BACK? WHY YOU KEEPING MY MONEY?"

He wanted a refund for the other part of his order that had already been shipped but he hadn't received yet. I thought it was common sense that you only get a refund for what you ACTUALLY RETURN, but I may be way off base on that, who knows. So I tell him to bring the other part back for a refund when he gets it, which I felt slightly bad about considering his condition. I didn't feel bad for very long, though, because he started bitching about getting his shipping and handling back.

(RANT) This is really a pet peeve of mine... people want their shipping and handling refunded when they decide they no longer want to keep something they've ordered. What the hell makes them think they're entitled to that? The damn postal service doesn't work for free. You don't see volunteer UPS men running around in their little brown shorts for the hell of it. You pay a shipping charge because it COSTS MONEY to send something, not because the store wants to make an extra ten bucks off you. I have no problem refunding shipping charges if my store has made an error, because that error has resulted in an inconvenience for the customer. But when the customer decides they just don't want to keep something, it's not the store's fault.

Anyway... I make reference once again to the fact that his order was completed as promised by the store, and refuse to refund his shipping. He vows to return with the rest of his order...

...and he does just that two days later. This time, I don't have the priviledge of waiting on him, but I do get to overhear the whining and nastiness he dishes out to someone else. When he completes the transaction with my coworker, I wait for the sound of the door bell to tell me he's gone, and then I come around the corner and start telling my coworker about dealing with him the first time. She said something to the effect of "yeah, he's nasty, maybe someone stepped on his oxygen tube this morning," to which I replied "maybe someone SHOULD have stepped on his oxygen tube this morning." Then we hear shuffling on the other side of the store. Turns out he's STILL INSIDE and that the bell rang when another customer left. Not sure if he heard us, but he left without incident.

I call this one a wash: he was a complete asshole, but I accidentally got him back when I wished death upon him. Oh well.

[SierraNight]

I used to work at a KB Toy store. We used to have a public bathroom in the place, but because of constant abuse, we ended up closing it. There were public restrooms in the stores on either side of us, so it shouldn't of been a problem. However, one day a lady and her son came in and asked my manager where the bathrooms were. My manager calmly explained that we did not have a public restroom. Well, the lady got upset, and started wandering around the store. We had other customers to help, so we thought nothing of it. A few minutes later she was found peeing in our backhallway, while her son kept watch. I'm so glad I wasn't told to clean it up.

[SuprTnr2]

Eww, I mean just eww...

[adamsappel]

The problem is that ATM's seem to only give out $20 bills. I hate going into a store and picking up an item for $2 or less and having to pay with a $20 because that is all I have. If the ATM gave the option to give out $5 and $10 bills, I know I would get them instead of $20 bills.

When I visit where I grew up, I know I'm really in West Virginia because the ATMs dispense $1 bills.

[Dragonsbane]

bump

[Roufuss]

LOL. that guy is fucken hardcore.

People on crack really feel no pain.. I must see two or three of them a day, most of them don't really cause trouble, they just walk around kind of oblivious to everything, but every once in awhile there is some crazy guy like that one.

You gotta love the kids that come HANG OUT in fucking K-Mart... I do not understand that. Of all the things they could be doing, why would you possibly want to hang out in a K-Mart, of all places?

I know that whenever security is called, it's always kids messing around, and I know they'll always wander back into my dept. I can't wait for the day when I can take the demo units out so they leave me alone. I mean, the people who buy the systems never USE the demo units anyways, it's always gangbangers or parents who drop their children off in electronics banging away on them.

The best question I got lately is that a lady brings up a pair of 4.99 headphones to the desk, and says "So these come with the plug to hook them up to a cd player or a walkman, right?". She thought that the headphones just came by themselves, without the cable you use to actually plug them in. She then proceeded to ask me how crisp the sound quality was. For 4.99, what does she honestly expect??

A second one: A lady asks me if we carry VHS tapes, and I show her the (very small) selection. She then starts bitching and moaning about how "no one carries VHS tapes, everyone is moving onto DVD, not everyone can afford a DVD player". I proceeded to be an ass at this point, because I hate that argument (we sell DVD players for as low as $25 dollars, give me a break), and tell her that soon the industry is moving away from DVD as well. She starts cussing and saying how the movie companies are only trying to screw hard working people out of their cash, and leaves the store.

Hell, she was looking for a movie that never even got released to VHS I believe.

A girl once asked me if "we have that machine that lets you preview cd's before you buy them". I have TWO small aisles in my store for CD's, why would she possibly think I have the same machine FYE does? Hell, Best Buy's CD selection is twice as big as my entire dept.

I get asked what an mp3 is almost every day, multiple times a day. When I mention they are music files through the computer, used in mp3 players like the Ipod, I get asked "What's an Ipod? I've never heard of it". This isn't just older people, this is ALL customers.

I also hear about how fullscreen is the greatest thing for DVD's on a regular basis as well, that one almost makes me sick.

[Roufuss]

Another great story: The other day I hear this loud loud screaming coming from the back of the store. A lady is just screaming at the top of her lungs, "WE WILL GET THERE SOON, JUST SHUT UP, ing SHUT UP," over and over. I'm about ready to call security, I thought it was just another crackhead screaming at her boyfriend or something.

The lady rounds the corner, and it is this 30 year old woman, being followed by 7 year old boy and a roughly 5 year old girl, who is crying. She comes to buy the barbie pegasus DVD, we have it on sale for 14.99 but the idiots at the factory put 13.99 on the sticker, this same obnoxious lady proceeds to rub it in my face how she's going to get the lower price. I proceed to close my drawer right in front of her, and tell her that service desk would love to help her (I was done with the day anyways). I then proceed to re-label all the DVD's 14.99, so that she has no ground to stand on, since all the other ones would then be labeled 14.99 and she wouldn't get shit.

Later on, I asked security who she was possibly yelling at - she was yelling at her 5 year old daughter, they assumed it must have been about that DVD.

Which reminds me, my favorite thing everyday is getting told that "Target / Wal-Mart has this cheaper"... that's great, go shop over there! Why do they feel the need to tell me this, I'm not changing the price for them or anything like that. The best part is they decide to buy what the item is anyways, even though Target AND Wal-Mart are a 2-3 minute drive away.

[Roufuss]

It means people do not realize a cashier is not a bank, and like to buy $10 (or less) of crap and pay with a $50 or $100, assuming we have enough change to give them.


This happens to me everyday. The best part is when you tell them that you can't break their $100 on a $5 dollar purchase, so they go back into their wallet / purse and pull out two $5's or a $10. That just boggles my mind, they think I have some kind of infinite amount of change in my drawer.

[horrorfilmkid]

ahh... best buy I worked there from the ages of 16-18 and you know some people need legitamate help but here are a few dumb senarios I have found my self in:

1. I am standing in the DVD section Zoning during x-mas time to help all of the customers and ask them if they need assistance and so on. Then I am approached by a customer who says and I qoute "Where do you keep your DVD's?" mind you I have dvds in my hand from putting them back after customers pick them up and sit them where they feel like, there are 10 rows of dvd's directly behind me, and there is a big sign above the section that says "DVD Movies" I say to the customer "I'm sorry we don't carry dvd's" and then they turn to walk away and I tell them im kidding and help them find what they need.

2. A customer is at the cashier and asks the cashier "do you sell pc software?" The cashier calls back to me at the media computer desk I pick up the phone and she asks me the same question. I turn to the left where the huge section of PC Software with the big sign over it saying "Software" and look up at the registers to see which cashier im talking to and I say "yes, yes we do" she says "thank you" Later i go up to her when were not busy and point to the sign and all she can do is bust out laughing. I guess it was like her second day and she had never shopped there before or something but I just find it amazing that someone could ask a question like that.

[TripleH13]

I work at a grocery store on summers and Winter break called Farm Fresh as a sales and service clerk. I have the misfortune of working at one that is by both low income housing and elderly apartments. I have nothing against the groups mentioned (except the jerks), but both of those groups have a large amount of assholes. I work at the sales and service desk, and i have to deal with ticketmaster, money orders/money transfers, bills, lotto, and of course customer complaints.

Anyway, there is this old couple that are always assholes and send a TON of money through Money Gram (same type of thing as Western Union). One week they sent I believe $18,000 including 9000 on the same transaction. One day they come in asking for a refund because it didn't get to the destination. I take a look at the receipts and notice right away that its a different name on both. I'm not busy so I call money gram and the lady informs me that one has already been picked up and that the other one has been frozen for suspicion of fraud. She tells me to ask them some stuff then ends up talking to them herself. Of course I have a line by this point, so I help the others. About 10 minutes later I get the phone back, the lady from money gram says that I need to have the person whose name it was sent under present their ID. They said that person was hospitalized and they were sending to a friend. I tell them I can't help them and after them flipping out, they finally leave.

I thought this was over, but 3 hours later they come in. They present a phone number and tell me to call this number and use the extension for this person. At this point I tell them that I can't help them and the older man screams "FARM FRESH IS GONNA PAY FOR YOUR AMBULANCE" loud enough so that every customer and employee turns their head. I call the manager to the front then he proceeds to call money gram! Meanwhile, he pushes the silent alarm button when they aren't looking, so I suspect he is stalling them. The officer comes about 20 minutes later and talks to them and they finally leave. About 10 minutes later, my manager (he was new to the company) comes up to me and politely asks me not to call the police without telling him first, and I respond by explaining to him that he was pressing the silent alarm. I haven't seen them since, I suspect they use Western Union now.

[peace]

My story isn't my stupidest story, but most recent. Anyways, a guy comes up to me with a Levi's denim jacket. He asks if it would shrink a little. I go it will because it is 100% cotton. His response was, "100% cotton, really? This looks just like denim though." "Uhm, sir, i believe almost all denim is made from cotton." Puzzled look and then recovers by saying "o yeah, i think i remember knowing that before. thanks."

[AlanSaysYo]

From today:

Customer gets a credit card refund and is handed a receipt.

Him: "So I don't get a receipt?"
Coworker: "That's it right there."
Him: "No, something that shows how much money I'm getting back."
Coworker: "You're holding it."
Him: "So I have no proof that the money was put back on my card?"
Coworker: "That shows you got a refund."
Him: "I understand what you're saying, but I want proof that I'm getting credit."
Coworker: *points to receipt* "See that negative sign next to the total and where it says 'AMOUNT REFUNDED?'"
Him: "Oh, that's what I wanted."

Idiots.

[SierraNight]

Here's a few other short ones that I have to use just about everyday. Right now I work at Home Depot in the paint department. Which of course means wearing that horrid orange apron.

Customer: "Can I ask you a question?"
Me: "You just did. Would you like to ask another?"

Customer 2: "Do you work here?"
Me: "No, the orange apron is a fashion statement".

KBToys had the more interesting stories though...but I can't think of any good ones at the moment. I'm still mad they closed us down.

[ngamer007]

I work at CC for those that don't know, and today one of the CSA's called in. I'm a product specialist, but they grabbed me to cover the front counter near the mall entrance that the CSAs cover. It seems like every idiot that walks in throws their crap down on my counter and then says "I want to return this". March your ass up to customer service you dumb f***, does it look like I can take your returns here? Of course, I don't say it like that.

Anyway, the biggest ****ing idiot I've ever encountered in the last week talked to me today. He walked in while I was stuck up at that horrible front register, and said "Where are your doorbells?"

"....doorbells?"

"Yeah! Im looking for a really LOUD doorbell. One with a lot of, POWER."

"...We dont have doorbells. This is an entertainment superstore not a hardware store."

The guy looked digusted and walked out, what a dipshit

[Roufuss]

Customer 2: "Do you work here?"
Me: "No, the orange apron is a fashion statement".
.

I wear a red shirt, have all the keys to the electronics dept, a name badge, AND i'm behind the register and still get asked that. Hell, one time I had the games case OPEN and I was actively helping someone else, and someone STILL asked me if I worked there.

[Cmosfm]

I wear a red shirt, have all the keys to the electronics dept, a name badge, AND i'm behind the register and still get asked that. Hell, one time I had the games case OPEN and I was actively helping someone else, and someone STILL asked me if I worked there.

Oh God, tell me about it. I've been putting money in my cash register and had people ask me that before! "No, no, I don't work here, just stealing some money...want some?".


I also hear about how fullscreen is the greatest thing for DVD's on a regular basis as well, that one almost makes me sick.

And don't even bother trying to explain it to them, people never seem to understand it. It's always "they make the picture smaller" or "they cut off the top and the bottom of the movie". Even with visial aids, they don't get it. I've tried multiple times.

[Scorch]

Anyway, the biggest ****ing idiot I've ever encountered in the last week talked to me today. He walked in while I was stuck up at that horrible front register, and said "Where are your doorbells?"

"....doorbells?"

"Yeah! Im looking for a really LOUD doorbell. One with a lot of, POWER."

"...We dont have doorbells. This is an entertainment superstore not a hardware store."

The guy looked digusted and walked out, what a dipshit

Well, I mean.. "CIRCUIT" city.. no reason to be rude to him, it's not like he came in asking where the 2x4's were..

[Level Jumper]

I had a call the other day, I work at EB and those of us that work there know that you're supposed to go through this phone intro that basically says "Thank you for calling EB Games [fill in sale or preorder info here] this is [employee name] how can I help you?" or something along those lines. Here's the basic gist of the conversation.

Me: Thank you for calling EB Games, how can I help you? (shortened from actual message)
Lady: What is this?
Me: I'm sorry?
Lady: What do you do there?
Me: This is a video game store...EB Games...we sell video games.
Lady: What kind of video games do you sell?
Me: All kind...computer, XBOX, PS2, Gamecube, Playstation, Gameboy...pretty much any game.
Lady: Who all shops there?
Me: I'm sorry?
Lady: Who all can shop there?
Me: What do you mean?
Lady: Is anyone allowed to shop there or do you have to be a member?
Me: As long as you've got the money to buy it, you're allowed to buy it.
Lady: Alright, thank you.
Me: Have a good day.

It was the weirdest damn phone call I think I've ever had there. I don't really have any good stories dealing with actual customers. The best I've got there is I had some guy tell me he'd never come back because I wouldn't let him use his wife's credit card without his wife there with him. If your wife wants you to use her credit card, she should be there with you...credit cards are issued to one person only and you're generally supposed to verify ID before you accept them.

[SierraNight]

The best I've got there is I had some guy tell me he'd never come back because I wouldn't let him use his wife's credit card without his wife there with him. If your wife wants you to use her credit card, she should be there with you...credit cards are issued to one person only and you're generally supposed to verify ID before you accept them.

This used to be one of my favorite things over at KB. Person would come in with brother, wife, aunt, or wife's brother's mother's cousin's credit card then start screaming when we didn't accept it. "Well, they acepted it over at Wal-mart!" Great, shop there, and hope your credit card never gets stolen so whoever stole it can go to wal-mart and use it. I also loved the ones who would get upset with me for telling them they should sign the back of their cards. I even explained to them how I could steal their card, sign their name on it on the back in my handwriting, and then I would match the authorized signature. They still would scream at me and call me crazy.

[I AM WILLIAM H. MACY]

I guess I'll give mine:

About 5 years ago i worked at winn-dixie, it was slow so me and the cashier girl was just standing up front when we see this extremely obese man walk by with a purse in his buggy. we both looked at each other and said nice purse. Right after that we hear a woman scream "My purse! My purse!" Needless to say fatty took off running and my manager proceeded to chase him. I took off behind the manager because he was a little guy. When the thief got in the car the manager jumped in there with him and threw the purse out, but proceeded to beat the thief with a mag lite that was laying in his car. I was able to go to the other side and get a few cheap shots in, but he was able to get his car started and took off with my manager hanging out of the passenger side. My manager falls out as our crack police force pulls up and says "What's wrong?"

I would have to say that was my most exciting night in my 2 year career as a bag boy.
And all because of Winn-Dixie.

[DuelLadyS]

This used to be one of my favorite things over at KB. Person would come in with brother, wife, aunt, or wife's brother's mother's cousin's credit card then start screaming when we didn't accept it. "Well, they acepted it over at Wal-mart!" Great, shop there, and hope your credit card never gets stolen so whoever stole it can go to wal-mart and use it. I also loved the ones who would get upset with me for telling them they should sign the back of their cards. I even explained to them how I could steal their card, sign their name on it on the back in my handwriting, and then I would match the authorized signature. They still would scream at me and call me crazy.

Half the people I get have 'see ID' written on the back of their card instead of a signature. It kind of makes sense- I will be the first to admit I often don't check ID-but c'mon, if you don't sign it, I can't compare your name to anything. Hell, 'see ID' would make a theive's life easier- 1 fake ID with that person's name late, they can go wherever they want with it!

[Bezerker]

I work at Lowe's and I am usually at the outside register and I close mostly. Well one night I was clsing and it was around 9:30 (close at 10:00) and I was pretty much bored. Well one customer came up and she was buying some dirt. So I rang it up and as I was getting some change for her twenty I felt some thing touch me. She was fucking poking my belly. Now im not a small man 6'2 and 300 lbs, but damn she got me jiggling. So I stood ther in shock and to top it all off she laughed and said "Big Belly!". She then asked me to help her with her dirt.........I did (put a hole in the bottom though). Damn all my evil has disapated.

Was she Bhudist? Maybe she thought you were the messiah?


Well, i dont really have a stupid customer story, just something about stupid customers in general. A few years ago i worked at Sams Club (warehouse store, like Costco) as a rotisserie chicken cook. Now, the thing about Sams Club customers, they think that since they have to pay to get in the doors, that they are higher than god. We werent even allowed to call them customers, they were 'members'. Anyways, some of the things i witnessed, it was almost straight out of Clerks. People would spend a good 10-15 minutes picking up, examining, and sometimes shaking every single chicken that we had sitting out there.

Another thing that annoyed me was people trying to convince me that they needed a chicken straight out of the oven (even if they werent completely cooked yet). They normally went along the lines of this:

Me: Can i help you?
"Member": Yes, when will those chickens be done?
Me: In about 20 minutes
"Member": Oh no, is there any way i can still get one of them?
Me: Sorry, we cant do that.
"Member": Oh but (insert story here, somewhere along the lines of 'Timmy's stuck in a coma and the only thing that can pull him out of it is a fresh out of the oven chicken')
(to which i want to reply, 'Sorry, but if you want a poorly cooked chicken, theres a KFC down the street'

I also had a lady try to sweet talk me into getting one of the chickens by saying i have 'cute eyebrows'. I just stared at her for a few secs, and said thanks.

Worked there for 3 weeks, then luckily got a call from an office job that paid a hell of a lot more.

[SierraNight]

Here is one from the final days of my KB Toy Works experience. We were on one of our last days open to the public, everything in the store was 75% off, and the shelves were next to empty. Practically the only thing left were toys in beat up boxes, that were 10 years old of ugly characters from unpopular TV series, and about 100 N'sync dolls. Anyways, this little boy and his mother who had always been a pain came in and started to yell at my cashier for not offering her a flyer (lol..flyer for a going out of business sale) and saying no one took her around the store to help her find everything (there was ONE aisle of stuff left!) and demanded to have the number for the KB home office because the cashier was rude. The cashier on duty is one of the nicest women I have ever meet, but has had problems with this customer before. I got the customer the number from the back because I just wanted her out of my store as quickly as possible. By the time I got back up to the register she had degraded into calling my cashier a bitch and a fat cow, and demanded she be fired on the spot. My cashier was practically crying. I had enough at that point so I threw the number on the counter and told her to leave the store. She then decided to start throwing toys at my head. I had to get my other associate to escort her out of the building, her swearing and screaming in front of her kid the whole way. We told her to get in her car and never come back, and that we were calling the cops.

A week later we got a letter from the Better Business Bureau stating we had a complaint against us from her. Normally that would be a serious matter, but by then the store was closed, so we didn't care. Apparently in the complaint she stated we made her boy cry thinking his mother was going to be sent to jail. Bet it never crossed her mind that maybe he was crying because his mother was a raving lunatic.

[AlanSaysYo]

Was she Bhudist? Maybe she thought you were the messiah?


Well, i dont really have a stupid customer story, just something about stupid customers in general. A few years ago i worked at Sams Club (warehouse store, like Costco) as a rotisserie chicken cook. Now, the thing about Sams Club customers, they think that since they have to pay to get in the doors, that they are higher than god. We werent even allowed to call them customers, they were 'members'. Anyways, some of the things i witnessed, it was almost straight out of Clerks. People would spend a good 10-15 minutes picking up, examining, and sometimes shaking every single chicken that we had sitting out there.

Another thing that annoyed me was people trying to convince me that they needed a chicken straight out of the oven (even if they werent completely cooked yet). They normally went along the lines of this:

Me: Can i help you?
"Member": Yes, when will those chickens be done?
Me: In about 20 minutes
"Member": Oh no, is there any way i can still get one of them?
Me: Sorry, we cant do that.
"Member": Oh but (insert story here, somewhere along the lines of 'Timmy's stuck in a coma and the only thing that can pull him out of it is a fresh out of the oven chicken')
(to which i want to reply, 'Sorry, but if you want a poorly cooked chicken, theres a KFC down the street'

I also had a lady try to sweet talk me into getting one of the chickens by saying i have 'cute eyebrows'. I just stared at her for a few secs, and said thanks.

Worked there for 3 weeks, then luckily got a call from an office job that paid a hell of a lot more.


The coma thing happens at my store pretty often, too. People will either want to return a very old item or want the item sent out for free repair long after the warranty has expired, and they always offer the worst stories to justify their situation.

Most of the time I get the line "But it ain't worked right since I got it!" That one's just stupid, because it really means "I'm lying, and if I'm not lying, I'm so damn lazy that I waited over a year to do anything about this. Bail out my irresponsible ass."

But some people think excuses sound better, so they launch into stories about how they couldn't bring in their item during the warranty because something was stopping them. Having cancer is a pretty popular excuse, sad as it may be. They'll say they've been in the hospital for six months for whatever reason: coma, lung cancer, gang fight stab wounds, brain surgery, siamese twin separation, etc. Then when those excuses don't fly, they'll say they only used the item once (very popular) or didn't open it until a year after they got it. I had one guy actually say he bought a dishwasher and kept it in a warehouse for two years before he opened it, and that it was broken right out of the box. I didn't believe him, but I asked him why the heck he kept it in a warehouse for two years to begin with. He said he didn't need it yet. Yeah. He got nothing.

[JimmieMac]

Anyone that wants any red meat cooked more than Medium.

[Kuros]

Anyone that wants any red meat cooked more than Medium.

Maybe some people like their meat cooked well done?

What's the problem with that?

[fatherofcaitlyn]

Anyone that wants any red meat cooked more than Medium.

In a grocery store, I could see the stupidity.

In a restaurant, I don't. I like my steak like Buddy Holly.

[Shinkuu Ryao]

Today was REEEAAAALLY slow, we had like 2 customers for my entire shift and 1 phone call, a stupid phone call I may add.

Me: Gamecrazy, where we buy, sell and trade used games, how may I help you?
Guy: Do you have God of War?
Me: Yes, we have it new for $50 and used for $45
Guy: Oh, ok
Me: Would you like to come down and buy it? I could hold it for a while
Guy: Oh, naw, I was just asking, I hated that game
*click*

And so the rest of my shift, I played The One Piece Rap (a full 4 minute version from iTunes) on the stereo over and over and over...

[Dragonsbane]

i need more

[nakanenui]

I love customers who come in to ask for a movie but cant remember the title, who was in it, or what is was about. "do you have the movie with the guy in it who shoots this other guy after sleeping with his wife, you know that movie right, with the girl from that other movie about..." If only they were specific I could have helped them but I just tell them to check the new release wall to help them refresh their memories, or until they give up. Most of the time I can tell them the movie they are looking for if they say "rollerblading, mustang car chase, jack black movie, etc"

[fieldkillah]

I love customers who come in to ask for a movie but cant remember the title, who was in it, or what is was about. "do you have the movie with the guy in it who shoots this other guy after sleeping with his wife, you know that movie right, with the girl from that other movie about..." If only they were specific I could have helped them but I just tell them to check the new release wall to help them refresh their memories, or until they give up. Most of the time I can tell them the movie they are looking for if they say "rollerblading, mustang car chase, jack black movie, etc"

Reading this remnided me of clerks.
OOOOH! NAVY SEALS!

[Arikado]

This happened a few nights ago:

Guy comes in and brings in a PS2 that he wants to sell for cash. I hook everything up and hit the eject button. I turn around to grab a few games out of the shelves to test the system. When I turn back around, I notice a disc inside the PS2. I kneel down to take a look at it, and it's a "Hot College Bitches" DVD, complete with a girl with her tits hanging out on it. I immediately start laughing my ass off and then tap the assistant manager on the shoulder. I point down at the disc tray and he starts to laugh as well. I grab the DVD, hand it to the guy, and say "Here you go man, I think you left something in there." The guy's face goes red and he buries it into his hand. "At least I'm not a homosexual, right?" he said. I kept laughing the entire time I was testing out his PS2, but I felt dirty touching the controllers. After I handed him the cash, he said "I'm glad you're laughing at this. I hope it made your day." I reply with "I'm sorry man, I just think that it's really funny." He says "No, it's fine. At least you don't think I'm a dirty pervert or anything." He then turns around and walks out, his face still red. I washed my hands immediately afterwards.

The assistant manager said it's the third time he's seen something like that happen.

[Bezerker]

This happened a few nights ago:

Guy comes in and brings in a PS2 that he wants to sell for cash. I hook everything up and hit the eject button. I turn around to grab a few games out of the shelves to test the system. When I turn back around, I notice a disc inside the PS2. I kneel down to take a look at it, and it's a "Hot College Bitches" DVD, complete with a girl with her tits hanging out on it. I immediately start laughing my ass off and then tap the assistant manager on the shoulder. I point down at the disc tray and he starts to laugh as well. I grab the DVD, hand it to the guy, and say "Here you go man, I think you left something in there." The guy's face goes red and he buries it into his hand. "At least I'm not a homosexual, right?" he said. I kept laughing the entire time I was testing out his PS2, but I felt dirty touching the controllers. After I handed him the cash, he said "I'm glad you're laughing at this. I hope it made your day." I reply with "I'm sorry man, I just think that it's really funny." He says "No, it's fine. At least you don't think I'm a dirty pervert or anything." He then turns around and walks out, his face still red. I washed my hands immediately afterwards.

The assistant manager said it's the third time he's seen something like that happen.

Well lets hope whoever buys that one doesnt return it claiming of fishy smells coming from it :-p.

[horrorfilmkid]

I love customers who come in to ask for a movie but cant remember the title, who was in it, or what is was about. "do you have the movie with the guy in it who shoots this other guy after sleeping with his wife, you know that movie right, with the girl from that other movie about..." If only they were specific I could have helped them but I just tell them to check the new release wall to help them refresh their memories, or until they give up. Most of the time I can tell them the movie they are looking for if they say "rollerblading, mustang car chase, jack black movie, etc"

At BB I got really good at this they would be all like "Guy with a kane beats people and rapes girl" and I'd be all like "Clockwork Orange" Or they be like "you know that one where the Dogs go on that adventure with the Cat" Id be all like "Homeward bound" We had A guy that was good at doing that with music too which is incredible to me. They would be like "the one with the guy who plays the cash register" and he'd be all like "Money by pink floyd its on the album dark side of the moon"

We also had the people come in and they would have a christmas list and name everything off it and want me to show them where it was, I would start taking the list from them and there cart and getting it all for them becuase it was soo much faster.

[cycophuk]

I will tell you to hold but somehow I always "forget" you're on the phone.

I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.

[MrMaddness]

Not if you want to keep costumers that is.

Yeah...those costumers are always hard to keep.

[cycophuk]

Yeah...those costumers are always hard to keep.

Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.

[Cmosfm]

Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.

He was just mocking your mispelling of the word customers as costumers. Chill out bro. LOL

Anyway, had that happen to me once, called Circuit City on a slow Tuesday morning for a quick price check...waited 10 minutes before deciding to just hang up and head over there. Price was what I wanted to pay anyways so it was worth the trip. Then went to Office Depot next door and got a 200.00 Canon Pixma IP5000 Printer for 50.00. Sweet deal I say! :D

[fieldkillah]

I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.

At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.

[greendc27]

At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.

Like he said, I've worked at places that tell you to help the in store customers first.

[Zing]

That seems like a problem with your company (not you) more than the customers. You can't expect the customers to conform to how much change you guys have. If you know that the amount of change you start with isn't enough on a regular basis then maybe they should give you more change to start the day with.

Neat fact: In Ontario, you are not required by law to give change. 8-) You are expected to give the exact amount owed in a transaction. Change is just a convenience.

Not sure how it is in the states.

[GizmoGC]

I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.

How dare they help customers who actually have money in there hands ready to buy something! Stupid Capitalism

[Callandor]

Was she Bhudist? Maybe she thought you were the messiah?


Well, i dont really have a stupid customer story, just something about stupid customers in general. A few years ago i worked at Sams Club (warehouse store, like Costco) as a rotisserie chicken cook. Now, the thing about Sams Club customers, they think that since they have to pay to get in the doors, that they are higher than god. We werent even allowed to call them customers, they were 'members'. Anyways, some of the things i witnessed, it was almost straight out of Clerks. People would spend a good 10-15 minutes picking up, examining, and sometimes shaking every single chicken that we had sitting out there.

Another thing that annoyed me was people trying to convince me that they needed a chicken straight out of the oven (even if they werent completely cooked yet). They normally went along the lines of this:

Me: Can i help you?
"Member": Yes, when will those chickens be done?
Me: In about 20 minutes
"Member": Oh no, is there any way i can still get one of them?
Me: Sorry, we cant do that.
"Member": Oh but (insert story here, somewhere along the lines of 'Timmy's stuck in a coma and the only thing that can pull him out of it is a fresh out of the oven chicken')
(to which i want to reply, 'Sorry, but if you want a poorly cooked chicken, theres a KFC down the street'

I also had a lady try to sweet talk me into getting one of the chickens by saying i have 'cute eyebrows'. I just stared at her for a few secs, and said thanks.

Worked there for 3 weeks, then luckily got a call from an office job that paid a hell of a lot more.

You know, I do work at KFC, and our chicken is not poorly cooked. Pricey, yes, but at least at MY store we make quality product. Then again, I've worked at one bad KFC (in another town, mind you), so I can see where that comment came from.

...I get defensive when people insult my store... :)

[dragonpancakes]

And don't even bother trying to explain it to them, people never seem to understand it. It's always "they make the picture smaller" or "they cut off the top and the bottom of the movie". Even with visial aids, they don't get it. I've tried multiple times.

I must be a complete idiot then. I have a 27" TV and I tried watching a widescreen version of Hero. Now the whole picture was there, wider on the sides though but the actual movie was 4" x 27" compared to a fullscreen which would be 27"x 27"

Maybe I was just imagining the 23 inches of blackness???

[greendc27]

I must be a complete idiot then. I have a 27" TV and I tried watching a widescreen version of Hero. Now the whole picture was there, wider on the sides though but the actual movie was 4" x 27" compared to a fullscreen which would be 27"x 27"

Maybe I was just imagining the 23 inches of blackness???

Just so you know a 27 inch tv is 27 inches from corner to corner, not 27x27. The actual dimensions are about 22x17. So what was this about 23 inches of blackness. ;)

[dragonpancakes]

I had a bitch at a GS do that shit to me once. All I needed was a quick price, cause the location was not close to me and I didn't want to drive all that way for nothing. She put me on hold and after 5 minutes I hung up and called back. She answered the phone again, and real politely, I explained I was waiting on a price and no one came back on the phone. She got real defensive and told me that she had customers and she forgot about me. I really wanted to drive down there and inform her manager on what happened, but I just decided to stop going to that store all together. Because of her, I found EB and I have rarely ever gone back to GS. An employee should never make a customer feel unimportant or like they are being inconvenienced. Not if you want to keep costumers that is.

It wsa christmas at Game Stop one year and I was in a good mood. I know people on the phone get really upset when they have to wait more than a few minutes for a simple question to get answered so I did my best to help them. Within 1 hour I had helped about 7 people over the phone get exactly what they need. Meanwhile the line that was out the door was getting a lot smaller. It seems that people who wait in line for help for half an hour get just as upset at being ignored as those who have to wait a few minutes for help on the phone.

[SierraNight]

At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.

I've got to agree. If I'm working at Home Depot giving someone a quote on new carpeting installed for their entire house, and they are asking me question after question after question about how the install is going to go, have another customer waiting on me to cut blinds, and one who want to order wallpaper, do you really think I'm going to also worry about a person on a phone who may or may not end up coming in and buying something? Yes, it would be nice to help, yes, it would be nice if we HAD the help to do it, but I'll be damned if I'm going to worry about someone on the phone when I've got customers in front of me. Hell, sometimes I have to call customer care for a customer and you can be put on hold for 2 hours there. Guess what? I deal. Not shopping there ever again because you were put on hold is harsh.

[chaostic_2k1]

I think most cashiers know that and don't get too miffed on 20s (I know I don't.) Plus, with a 20, the most you get in change is 3 fives and 4 ones (if you're a real cheapstake and buy a pack of gun or something.) I know I'm given enough change to handle that a couple times before I need to get more small bills.

I do love those 1 dollar packs of gun.

[Scoobert]

This happened a few nights ago:

Guy comes in and brings in a PS2 that he wants to sell for cash. I hook everything up and hit the eject button. I turn around to grab a few games out of the shelves to test the system. When I turn back around, I notice a disc inside the PS2. I kneel down to take a look at it, and it's a "Hot College Bitches" DVD, complete with a girl with her tits hanging out on it. I immediately start laughing my ass off and then tap the assistant manager on the shoulder. I point down at the disc tray and he starts to laugh as well. I grab the DVD, hand it to the guy, and say "Here you go man, I think you left something in there." The guy's face goes red and he buries it into his hand. "At least I'm not a homosexual, right?" he said. I kept laughing the entire time I was testing out his PS2, but I felt dirty touching the controllers. After I handed him the cash, he said "I'm glad you're laughing at this. I hope it made your day." I reply with "I'm sorry man, I just think that it's really funny." He says "No, it's fine. At least you don't think I'm a dirty pervert or anything." He then turns around and walks out, his face still red. I washed my hands immediately afterwards.

The assistant manager said it's the third time he's seen something like that happen.

Lol, I had this happen a few nights ago too. But it was gay porn with pictures on the label that made me go blind. *shudder*

[DuelLadyS]

I do love those 1 dollar packs of gun.

Damn... I got owned...

[Kirin Lemon]

I work at a local used game store. Yesterday, I experienced a conversation that went something like this...

Man: Hey, uhh... how much is that there copy of The New Tetris you've got for N64?
Me: The price should be in those books marked "Price Lists" right in front of you. (I was about 20 feet away with my arms full of games, stocking the shelves)
Man: Oh, okay... (long pause) ... I don't see it in here. I can't find it under 'T'.
Me: The game's name was 'The New Tetris', right? Check under 'N'.
Man: Oh, yeah... so, where do I look for that?
Me: Before 'T'.

*headdesk*

[Kuros]

I've had people come in with systems with porn in it. The ASM kept one of the discs after the guy gave it to him. XD

Oh, and on Wednesday I so wanted to smack this one kid in the head. He was being an annoying loud little shit the whole time he was in the store. I would be trying to help someone and he would be "HAY WHAT IS THE PRICE FOR THIS GAME!?!?!?" and then would hold up the game with the price on the box.

UGH!

[psiufoxx2]

I start out with 70 bucks in tens fives and ones and 2 hours later have 300 dollars in twenties and 17 in fives a ten and singles.

People are suck assholes

smalien is that your website? IHO? That shit is the funniest thing I have read in a long while. If it's yours keep up the fucking good work.

Fat people? Pudding? RE4?

That's shit I want to read about!!!!

People are suck assholes - or suckholes, if you will. You are a funny dude.

[Dagnabbit]

I had one guy come in my EB probably about a year ago with a Scooby Doo educational type pc game. The game was obviously very old, scratched, and the sleeve it was in had benn scribbled on. He said he bought it here. He wanted his money back for it. He did not have his receipt. My co-worker and I informed this incredibly rude man that we dont' carry these kinds of games, although this chain might have about 5 YEARS ago, there was nothing we could do for him ,since we don't even take those kids of games in trade, and even if we did, it's way too damaged. He got huffy and puffy, and asked me if I was calling him a liar. "No." So, blah blah he's a lawyer and says he's going to sue us . For what, he never said. But he called the customer complaint line, they called me, and told me to give him a $10 store credit. Oh, I hate that freaking bastard.

[smalien1]

smalien is that your website? IHO? That shit is the funniest thing I have read in a long while. If it's yours keep up the fucking good work.

Fat people? Pudding? RE4?

That's shit I want to read about!!!!

People are suck assholes - or suckholes, if you will. You are a funny dude.


Thanks. Yeah its all my stuff.

[ajumbaje]

originally posted by cycophuk:
Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.
yea, there are plenty of dick's all over the us, and theres ed debevics in chicago, stuff like that, dont wanna make san antonio all special or anything, they have a riverwalk which i heard is awesome

[Roufuss]

At most places customers that are in the store are more important than customers on the phone. I don't see how she did anything wrong, unless she didnt have customers and was lying to you.

Shit, try explaining that to my customers.

I once had a lady call up, and ask me if we carried Gameboy Advance games. I told her we do, so she asks me "Well, can you tell me every game you have?". I put her on hold for a minute, I'm absolutely floored by the retardness of this question, I am unsure of what to say.

I pick up the phone, and say "Ma'am, we have at least 70 gameboy advance games here, it would take much too long to list them all off, you'll need to come into the store". She tells me that she can't make it herself, someone is coming for her and she wants to tell him which games to buy.

I put her on hold again, I go to my higher up, I mean at this point I think the bitch is hysterical. My boss tells me to tell her that we can't do it, we don't have the time and she'll need to come in. I explain this to her nicely, and she tells me "I bet you're just blowing me off, can you mail me a Nintendo catalogue then???". I don't know even know what the hell this is, I tell her we don't have any, and she tells me to fuck off and hangs up.

She calls back an hour later and talks to my boss, and she tells her "I just talked to this extremely rude person, maybe you will be able to get me that complete list of gameboy advance games you sell". My boss is getting pretty pissed, and she tells the woman "Look, I was right there the entire time, he wasn't rude, and we're not reading off every game so you may or may not buy something". This really ticked the woman off, so eventually I just gave her the # to Nintendo and figured she could bother them.

[AlanSaysYo]

The whole issue with answering the phones is a never-ending problem where I work. If we have more customers than employees in the store, we obviously can't answer the phone, and we can't even put them on hold. Some of my co-workers choose to answer and just put the phone down on the counter until they finish with whatever they're doing at the moment. I just don't answer them at all, as I think it's rude to interrupt helping a customer that actually took the time to drive to the store. And of course, when I finally do have a chance to answer when the customers have left, people bitch that no one answers the phone. If they get left on "hold," then they bitch that they had to wait so long. You really can't win.

My company tried to fix the problem by diverting calls from our store to the national customer service line. Good idea in theory but a disaster in practice. Only the national 800 number is listed in the phone book, not our local number. I must spend half my day listening to bitching and moaning about how our number isn't in the phone book. And then when you do actually call the 800 number, you have to talk to a machine for a minute or so to get what you want, and the old people just hate that. They swear up and down that it doesn't work or can't understand them, or they're just too damn stubborn to actually use the thing. Every month or so I call it myself just to see how it's working, and I can always get what I want within two minutes, and the computer always understands what I'm asking for (even when I try to trick it by using synonyms for common words). I see why some people would rather talk to a human for the entire conversation, but really, most of the people who don't like it are too impatient. Or crotchety.

[DV8]

I had one guy come in my EB probably about a year ago with a Scooby Doo educational type pc game. The game was obviously very old, scratched, and the sleeve it was in had benn scribbled on. He said he bought it here. He wanted his money back for it. He did not have his receipt. My co-worker and I informed this incredibly rude man that we dont' carry these kinds of games, although this chain might have about 5 YEARS ago, there was nothing we could do for him ,since we don't even take those kids of games in trade, and even if we did, it's way too damaged. He got huffy and puffy, and asked me if I was calling him a liar. "No." So, blah blah he's a lawyer and says he's going to sue us . For what, he never said. But he called the customer complaint line, they called me, and told me to give him a $10 store credit. Oh, I hate that freaking bastard.

Don't you just love upper management... they make the employees look like idiots just to keep an asshole customer, I say make them someone else's problem.

[fieldkillah]

Shit, try explaining that to my customers.

I once had a lady call up, and ask me if we carried Gameboy Advance games. I told her we do, so she asks me "Well, can you tell me every game you have?". I put her on hold for a minute, I'm absolutely floored by the retardness of this question, I am unsure of what to say.

I pick up the phone, and say "Ma'am, we have at least 70 gameboy advance games here, it would take much too long to list them all off, you'll need to come into the store". She tells me that she can't make it herself, someone is coming for her and she wants to tell him which games to buy.

I put her on hold again, I go to my higher up, I mean at this point I think the bitch is hysterical. My boss tells me to tell her that we can't do it, we don't have the time and she'll need to come in. I explain this to her nicely, and she tells me "I bet you're just blowing me off, can you mail me a Nintendo catalogue then???". I don't know even know what the hell this is, I tell her we don't have any, and she tells me to fuck off and hangs up.

She calls back an hour later and talks to my boss, and she tells her "I just talked to this extremely rude person, maybe you will be able to get me that complete list of gameboy advance games you sell". My boss is getting pretty pissed, and she tells the woman "Look, I was right there the entire time, he wasn't rude, and we're not reading off every game so you may or may not buy something". This really ticked the woman off, so eventually I just gave her the # to Nintendo and figured she could bother them.

My friend had an expirence like this, except the guy wanted him to list every game they had under $10.

[Roufuss]

My friend had an expirence like this, except the guy wanted him to list every game they had under $10.

I get asked this in person every day, usually by little kids... it is the most annoying question, everything in my dept. has a price tag, they are usually just too lazy to look themselves.

[MrMaddness]

Hey, you can get as high and mighty as you want. If you feel that is acceptable, then that is your business. Some people like abuse or rudeness. Hell, there is a resturant in San Antonio called Dick's where the entire wait staff are supposed to be rude and insult the customers. If you are ever in the area, it's on the river walk. You seem like you might like the place.


All in good fun dude.

And I would actually love to go to a place like that, it'd be awesome.

[Dragonsbane]

bump

[Cmosfm]

I just had a good one.

I had a guy come up to me, said he needed a watch battery...

Customer: How much are your watch batteries?

Me: 5.00 installed

C: What's going ON around here?

Me: What do you mean?

C: I had a battery installed down there *customer points to another store* last year for 2.00, he's up to 5.00 now!

Me: I'm sorry, but at the mall, the cheapest you'll find is 5.00. It's also a pretty reasonable price considering that we install them as well. Even Wal-Mart charges 5.00

C: I already been to Wal-Mart, they want 2.95

Me: Well that's your best bet than, I thought they were still 5.00 there.

C: I ain't paying no more than 2.00 for this battery.

Me: I'm sorry, I can't help you than.

He walks off.

So, this guy has been to Wal-Mart, now he's at the mall...all because he want's his watch battery for 2.00 instead of 2.95 or even 5.00? I wonder if these people take inconsideration the time and effort it takes to save that dollar.

[jetlag16]

So, this guy has been to Wal-Mart, now he's at the mall...all because he want's his watch battery for 2.00 instead of 2.95 or even 5.00? I wonder if these people take inconsideration the time and effort it takes to save that dollar.

At the rate hes going, he might be getting burned on gas too.

[Venome227]

I work at Michaels (the craft store) and we have weird people come in on a daily basis. For example:

We're having a zip code survey and I say " what's your zip code sir" He says very loudly I DONT HAVE TO GIVE YOU THAT. People and their zip codes. They think we're putting them on a mailing list FROM A ZIP CODE!

Some guy asked if we sold tents at a crafts store. BTW Dicks and Wal Mart are in the SAME PLAZA.

My favorite: we have these bins of dollar items and some 99 cents things get thrown in. People will stand and argue if something rings up a dollar and it should be 99 cents. I love retai (:

[RoadDogg]

So, this guy has been to Wal-Mart, now he's at the mall...all because he want's his watch battery for 2.00 instead of 2.95 or even 5.00? I wonder if these people take inconsideration the time and effort it takes to save that dollar.

My girlfriend just got her battery changed at a deparment store (boscovs i think) and they didnt charge her a thing. I was suprised she got it for free (they probably thought she bought the watch there or something). But yeah, you should of just told the guy that time is money. So if he wants to know the time hes gonna have to pay some money.

[Roufuss]

We're having a zip code survey and I say " what's your zip code sir" He says very loudly I DONT HAVE TO GIVE YOU THAT. People and their zip codes. They think we're putting them on a mailing list FROM A ZIP CODE!


At my job, whenever a customer uses their credit / debit card, it asks for their zip code, kind of like an added form of protection. Instead, the machine says "Input 5 digit billing zip code" and people say "BILLING ZIP CODE? WHAT IS THAT!!!"

I calmly tell them "the zip code where, you know, your bills go to?" and they say "oh, you just mean my regular zip code". I must go through this same conversation at least 10 times a day.

[Photomotoz]

I cant stand those idiots who are always try to say the saw a better price at the store across the street. I mean if they did than why are they bothering you? Why not go over there and get your cheap crap. Seriously those people are dumbasses.

[DuelLadyS]

I work at Michaels (the craft store) and we have weird people come in on a daily basis. For example:

We're having a zip code survey and I say " what's your zip code sir" He says very loudly I DONT HAVE TO GIVE YOU THAT. People and their zip codes. They think we're putting them on a mailing list FROM A ZIP CODE!

Some guy asked if we sold tents at a crafts store. BTW Dicks and Wal Mart are in the SAME PLAZA.

My favorite: we have these bins of dollar items and some 99 cents things get thrown in. People will stand and argue if something rings up a dollar and it should be 99 cents. I love retai (:

:applause: :applause:

Yes, OH yes. I work at Michael's too. The best part about that zop coe survey is- ads come in the damn paper around here, so it's a completely pointless effort! :roll:

[Kuros]

Major shit went down today as many controllers were stolen from my store. I wasn't there at the time. Now you'd think that the perps would have been all "We got a few controllers, lets sell them to friends."

No, they weren't that smart.

They went to other gamestops and tried to trade them in, getting caught on camera many times and we also have the info on one of them.

Stupid mother-fuckers.

Oh, also had a bitch today. Telling me that one of our employees would give her 30 cash for an SP. I guess he wanted one. Now, she was telling me she wanted 30 cash for it, I told her that's the credit price and it would be less for cash. It took me 3 times of telling her "I wasn't here yesterday and therefore I don't know what kind of deal you got. Therefore you will get 24 bucks in cash if you want cash." before she got my point.

[dragonpancakes]

Major shit went down today as many controllers were stolen from my store. I wasn't there at the time. Now you'd think that the perps would have been all "We got a few controllers, lets sell them to friends."

No, they weren't that smart.

They went to other gamestops and tried to trade them in, getting caught on camera many times and we also have the info on one of them.

Stupid mother-fuckers.

Oh, also had a bitch today. Telling me that one of our employees would give her 30 cash for an SP. I guess he wanted one. Now, she was telling me she wanted 30 cash for it, I told her that's the credit price and it would be less for cash. It took me 3 times of telling her "I wasn't here yesterday and therefore I don't know what kind of deal you got. Therefore you will get 24 bucks in cash if you want cash." before she got my point.

There were a few kids in my are that did this. The short one (4') would distract teh only employee with tons of questions while his friend (same age 2 feet taller) took the merch. One day we got a call right when they walked into our store. The guy on the phone worked at a small VG store nearby and was calling around looking for some stolen games. We took the games from teh kids, gave them credit ( and had all their info down, name address phone # everything) Small vg owner comes in later with the police, we sell the VG owner teh games back and give the police the kids info. Few days later we get a call saying they came into the same store to steal again but this time they had to pay for the stolen merch.


Usually when there is something a customer has that we want ( NOTE: this IS against Store Policy) we will tell them Credit is $30, Cash is $24, BUT I will buy it from you for $30. So they know that it is the employee buying it and not the store. A lot of people prefer this and we had several customers do this often.

[Kapwanil]

I cant stand those idiots who are always try to say the saw a better price at the store across the street. I mean if they did than why are they bothering you? Why not go over there and get your cheap crap. Seriously those people are dumbasses.

The best one I heard as of late was...

[Customer] "Wait, you have used GameCubes in stock?"
[Employee] "Yes we do! Would you like one?"
[Customer] "How much will it cost?"
[Employee] "$59.99 for the system, all of the cables, and a controller."
[Customer] "That's such a ripoff! I just came from a pawn shop that was selling them for $20 apiece!"
[Employee] "Wow, that's a great price!"
[Customer] "Absolutely! Now, if you can give me one for that price, I'll be all over that!"
[Employee] "Sorry, ma'am, but prices are set by Corporate. I can't change the price if I want to keep my job."
[Customer] "Well, I don't see why I should continue shopping here then!"
[Employee] "To be fair, I don't ever recall you ever being here before, not to mention that the GameCube price has been well advertised for at least the past several months."
[Customer] "I used to...I... [Silence]"


Fantastic. Why yes, please attempt to haggle at EB with a fictional nearby pawn shop that doesn't exist. A few customers afterwards asked her where this fabled pawn shop was located or even a name but she couldn't remember what street it was on, what the name was, what town it was in, the size of the store...well, basically any info whatsoever.

[piscian18]

this ones pretty recurrent so I'll be brief


Cust :Hi is the internet down? I can't seem to get to anything.

TSR(tech support rep):Hmm... let take a look at your modem what lights are lit up on it?

cust: I'm not sure where it is I can't find it.

TSR: ok your looking for (preceeds to describe standard modem).

Cust: oh, i know what it looks like . Its just hard see in here the power went out a little while ago.

TSR : DOH

-----------------------------------------------------------------------------------
irrate customer, I actually said this once.


Cust : GOddamnmit its not my **** computer and you say its not the modem where the **** is the issue????!!

TSR : hmmm.. well its definity somewhere between your keyboard and your chair.

CUst:******* *******

TSR : LOL CLICK....
-------------------------------------------------------------------------------------

ok so this one time I was really hung over and little pissy he did not deserve this but his computer was screwed and I was tired.

Cust: i know its gotta be something with this modem I never got "insert system disk errors" til I started using this.( true story)

TSR: we'll need to go ahead and reset your modem*snicker* I want you to take a paperclip and press it into the small hole on the back of your modem....also lemme know if it gives you a little shock....

Cust:.... (dead silence for a full minute) You might be right about those errors I'll have one of my friends take a look. *Click*

----------------------------------------------------------------------------------

[seanr1221]

Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?!

[pop311]

Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?!
That sucks

[Dagnabbit]

bump

[munch]

Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?!

That is beyond disgusting. Sometimes i don't understand humans.

[Bezerker]

That is beyond disgusting. Sometimes i don't understand humans.

me neither, its so wasteful. She shouldve kept the napkin in case she was hungry later...

[Fanboy]

At my job, whenever a customer uses their credit / debit card, it asks for their zip code, kind of like an added form of protection. Instead, the machine says "Input 5 digit billing zip code" and people say "BILLING ZIP CODE? WHAT IS THAT!!!"

I think I'd be something along these lines. It's always nice to mess with the shopper demographics when I'm down in the States.

CS: "...and then just enter your zip code, sir."
Me: "I don't think I can do that."
CS: "Just use the keypad, sir."
Me: "Well, I still don't think that's going to work."
CS: "What is the trouble?"
Me: "Well, my postal code is M9W and I don't see any letters on this thing."
CS: "..."
CS: "We'll just use the store code."

[Fanboy]

One day we got a call right when they walked into our store. The guy on the phone worked at a small VG store nearby and was calling around looking for some stolen games. We took the games from teh kids, gave them credit ( and had all their info down, name address phone # everything) Small vg owner comes in later with the police, we sell the VG owner teh games back and give the police the kids info. Few days later we get a call saying they came into the same store to steal again but this time they had to pay for the stolen merch.

How is this legally possible? How can you legally sell stolen merchandise?

[paramount]

That issue was on the national news about a year ago. There were a number of suits against EB/GS over the reselling of stolen merchandise. I don't think much came to it because as soon as someone escalated the issue that far, EB/GS probably settled the issue. And because of the scope of the issue, I don't think there has been any signifcant suits every filed. I'm probably wrong though, so it would be interesting if anyone had some information of this.

[Scoobert]

I'm guessing they gave the games back to the guy, and he gave them the money the store credited the kids. Then the store owner goes after the kids to get the money back.

Of course though the VG small store owner didn't have to pay anything, it's his merchandise. And EB or who ever would have to go after the kids to get the credit back. I'm guessing it was up to the police to do it the other way.

[botticus]

I'm guessing they gave the games back to the guy, and he gave them the money the store credited the kids. Then the store owner goes after the kids to get the money back.

Of course though the VG small store owner didn't have to pay anything, it's his merchandise. And EB or who ever would have to go after the kids to get the credit back. I'm guessing it was up to the police to do it the other way.
Could be also since they gave the kids the credit in order to get their info, which resulted in them getting caught, its kinda nice of the store owner to reimburse them for that directly.

[banpeikun]

Our Circuit City sells stuff like doorbells and light switches and motion detectors and home alarms.

I work at CC for those that don't know, and today one of the CSA's called in. I'm a product specialist, but they grabbed me to cover the front counter near the mall entrance that the CSAs cover. It seems like every idiot that walks in throws their crap down on my counter and then says "I want to return this". March your ass up to customer service you dumb f***, does it look like I can take your returns here? Of course, I don't say it like that.

Anyway, the biggest ****ing idiot I've ever encountered in the last week talked to me today. He walked in while I was stuck up at that horrible front register, and said "Where are your doorbells?"

"....doorbells?"

"Yeah! Im looking for a really LOUD doorbell. One with a lot of, POWER."

"...We dont have doorbells. This is an entertainment superstore not a hardware store."

The guy looked digusted and walked out, what a dipshit

[dragonpancakes]

Could be also since they gave the kids the credit in order to get their info, which resulted in them getting caught, its kinda nice of the store owner to reimburse them for that directly.

In the end it worked out like this. Small owner got what he was owed. Thiefs got community service time, and a cancelled credit slip. And Gamestop made a rather large profit.

If GS knows the merch is stolen (before we process it) we will not sell it. HOWEVER the small VG owner asked us to get the games back from the kids and he would reimburse us for the credit.

[chaostic_2k1]

In the end it worked out like this. Small owner got what he was owed. Thiefs got community service time, and a cancelled credit slip. And Gamestop made a rather large profit.

If GS knows the merch is stolen (before we process it) we will not sell it. HOWEVER the small VG owner asked us to get the games back from the kids and he would reimburse us for the credit.

Gamestop, and its parent company are assholes. You should have returned the games and canceled the credit.

[dragonpancakes]

One thing that always pissed me off was when a customer would spend about 20 minutes talking to one of our female employees then ask for a male. I know quite a bit about the 3 current sytems, but at the time I knew almost nothing about the XBOX. However one of the girls I worked with knew pretty much everything about the three systems and almost all anime. If I ever had a question I couldn't answer I knew she could.

[dragonpancakes]

OK two quick ones from the Home Depot. Back when I worked there the store ran on a "The Customer is Always Right, Even ( and Especially) When They Aren't" Motto. It caused a lot of problems for returns.

We had a guy come in with a $250 drill complaining that when he got home and opened it there was nothing inside but two 5 pound weights. After a lot of questions returns found out that it had been previously returned and instead of being sent back to the manufacturer was put out for sale. Poor Guy.

Another time a customer came in complaining that the sprinkler they bought was messed up. When returns opened the box the sprinkler they saw was ten years old, covered in dirt, mud, worms, broken and no longer being made. A manager came up and gave him a full refund.

[Kayden]

:lol:
I wanna see the smoke pour out of their ears when they painstakingly try to comprehend not everyone does everything the way the US does.

I think I'd be something along these lines. It's always nice to mess with the shopper demographics when I'm down in the States.

CS: "...and then just enter your zip code, sir."
Me: "I don't think I can do that."
CS: "Just use the keypad, sir."
Me: "Well, I still don't think that's going to work."
CS: "What is the trouble?"
Me: "Well, my postal code is M9W and I don't see any letters on this thing."
CS: "..."
CS: "We'll just use the store code."

[CarmenJubei]

very cool thread!! indeed there are just too many stupid customers everywhere >< it's hard to do business as usual ^O^

[Dragonsbane]

more i must have more

[xeionp]

Loud Speaker: R-Zone pick up line 2

Me: Hello TRU

CS: Is this TRU

[vietgurl]

One thing that always pissed me off was when a customer would spend about 20 minutes talking to one of our female employees then ask for a male. I know quite a bit about the 3 current sytems, but at the time I knew almost nothing about the XBOX. However one of the girls I worked with knew pretty much everything about the three systems and almost all anime. If I ever had a question I couldn't answer I knew she could.

Oh, I get that all the time. I also get the whole "oh, how cute. what's your favorite game? barbie's horse adventures?" We're not supposed to play games at work but one time, I got mad and challenged the guy to any game he liked (hoping it wasn't a sports game, haha). I completely annihilated him on Halo and now when he comes in, he ignores my coworker and comes straight to me to ask my opinion on games.

[dragonpancakes]

Oh, I get that all the time. I also get the whole "oh, how cute. what's your favorite game? barbie's horse adventures?" We're not supposed to play games at work but one time, I got mad and challenged the guy to any game he liked (hoping it wasn't a sports game, haha). I completely annihilated him on Halo and now when he comes in, he ignores my coworker and comes straight to me to ask my opinion on games.

I loved watching my friend school all the gamers on Halo. It was always the highlight of the day.

I've also noticed that although the customers ignore their advice or opinions they will almost always give the girls a reservation or a subscription.

Thats why I no longer work at GS. I wasn't female. The only way to meet my stores goals were to either
A- Be female or
B- Work a ten hour shift.

Since I could do neither I was fired. Of course my manager helped me out a lot, and risked his career in the process.

He was told by the DM to fire me due to low res & subs, but instead he transfered me over to another store for a week. I had no idea what was going on at the time but he told me that Saturday that he had to fire me, and said the DM had given him a first and final for transfering me. I ended up with twice as many hours that last week which helped ease me through unemployment.

OK so anyway, bad customers


I had a guy call in to Little Caesar's last night to order a pizza (lets call him J). About 15 minutes later I had a customer come to pick up an order but had to go get some cash from the atm. ( Call her M) By the time J got there his order had been on our heating table for about 5 minutes, but he still complained that it was cold. Another employee remade the pizza ( quickly) and headed off for his break. As soon as the other employee left the customer snapped. He started screaming " Where the Fuck is my damn pizza? How the Fuck do I know he will even wash his hands when he makes it? I pointed out that by then the pizza was about 1/3rd of the way through and would take about 7 more minutes to complete. He then demanded that I give him M's pizza immidiantly. I explained to him that she was coming to pick it up real soon and I could not give her pizza away.

He then demanded to talk to my manager, so I wrote her name and the stores phone number down and told him she would be in at nine. Fuck YOU! I don't want to speak to your Fucking manager! I know the Store Owner I mean Store manager and Assistan Manager personally! I can talk with them right now! ( I'm pretty new there and I was quite confused on what to do, so I thought getting a SM or ASM was a great idea, even if he did know them personally. Which he obviously didn't) I told him I thought that was a great idea but I didn't know how to reach them, he then said I dont want to talk to your Fucking ASM or your SM! Give me that Fucking pizza now! I ordered way before she did anyway! ( By now M's pizza had been sitting there for about ten minutes, if he didn't want his why would he want hers?) I explained to him that she had ordered about 5 minutes before he did and that I was amazed that he knew when she ordered since he ordered by phone. He was sweating and very :bomb: and pacing like a tiger about to attack, so I backed off a little ( I was behind the counter the whole time) He says I am going to tell you what the Fuck we are going to do! Then he jumps over the counter ( ok he didn't jump but he sure got over that thing fast! ) I was a bit freaked out considering he was twice my size and about 2 feet taller. But instead of killing me he grabbed M's Pizza jumped the counter again and ran off screaming. I eventually told LP about the incident but I wasn't sure how to report it. I wasn't attacked and technically nothing was 'stolen' true he did take M's order, but it was the same as his and he had paid right before this whole thing started. At the same time he left the cafe, M walked up and I pulled J's super hot pizza out of the oven and gave it to M, She complimented me on how hot her order was. :mrgreen:

[Stick821]

Loud Speaker: R-Zone pick up line 2

Me: Hello TRU

CS: Is this TRU


Not really a customer story, but a few years ago, my friend was over at my house. His mom calls and I pick up, she says "Hey Stick, is Josh there?" I hand him the phone he says hello, his mom "Where are you at?" She just dialed my home number and talked to me, WTF?

[geepgal]

I had a guy call in to Little Caesar's last night to order a pizza (lets call him J). About 15 minutes later I had a customer come to pick up an order but had to go get some cash from the atm. ( Call her M) By the time J got there his order had been on our heating table for about 5 minutes, but he still complained that it was cold. Another employee remade the pizza ( quickly) and headed off for his break. As soon as the other employee left the customer snapped. He started screaming " Where the Fuck is my damn pizza? How the Fuck do I know he will even wash his hands when he makes it? I pointed out that by then the pizza was about 1/3rd of the way through and would take about 7 more minutes to complete. He then demanded that I give him M's pizza immidiantly. I explained to him that she was coming to pick it up real soon and I could not give her pizza away.

He then demanded to talk to my manager, so I wrote her name and the stores phone number down and told him she would be in at nine. Fuck YOU! I don't want to speak to your Fucking manager! I know the Store Owner I mean Store manager and Assistan Manager personally! I can talk with them right now! ( I'm pretty new there and I was quite confused on what to do, so I thought getting a SM or ASM was a great idea, even if he did know them personally. Which he obviously didn't) I told him I thought that was a great idea but I didn't know how to reach them, he then said I dont want to talk to your Fucking ASM or your SM! Give me that Fucking pizza now! I ordered way before she did anyway! ( By now M's pizza had been sitting there for about ten minutes, if he didn't want his why would he want hers?) I explained to him that she had ordered about 5 minutes before he did and that I was amazed that he knew when she ordered since he ordered by phone. He was sweating and very :bomb: and pacing like a tiger about to attack, so I backed off a little ( I was behind the counter the whole time) He says I am going to tell you what the Fuck we are going to do! Then he jumps over the counter ( ok he didn't jump but he sure got over that thing fast! ) I was a bit freaked out considering he was twice my size and about 2 feet taller. But instead of killing me he grabbed M's Pizza jumped the counter again and ran off screaming. I eventually told LP about the incident but I wasn't sure how to report it. I wasn't attacked and technically nothing was 'stolen' true he did take M's order, but it was the same as his and he had paid right before this whole thing started. At the same time he left the cafe, M walked up and I pulled J's super hot pizza out of the oven and gave it to M, She complimented me on how hot her order was. :mrgreen:

Man, I would have been terrified when he jumped the counter. Frankly, I would have given him the pizza he wanted earlier in the process -- he had already paid, it was the same pizza, and the principle of saving M's pizza for her is less important than getting him the hell off the premises. M might not have even known hers was ready yet, and in any case would likely be understanding about waiting 2 minutes for her order, if it helped prevent an assault!

[Bezerker]

Man, if someone jumped over the counter at me, i'd be freaked. They should give you guys some kind of weapon for protection, maybe a pizza cutter (HAHAH)

[SuprTnr2]

That was definitely one of the more "entertaining" reads in this thread, you should see if you can get a vid of the incident, maybe submit to to AMV or something ;)

[dragonpancakes]

Man, if someone jumped over the counter at me, i'd be freaked. They should give you guys some kind of weapon for protection, maybe a pizza cutter (HAHAH)


Hahaha! That reminds me though, as soon as Loss Prevention heard about the incident they headed up to see what was going on. Along the way they found a AK-47 BB gun that was taken out of teh package, so when they arrived the were holding the AK-47.

@ Geepgal : It had been a long day, and I felt like being a smart ass, I got what I deserved and I swear I will never do it again!

@ SuprTnr2 : I will see what I can do! ( But I'm not sure if they would be willing to part with it) It never hurts to ask though.

[dragonpancakes]

Browsing around I found this. It may help me keep my mouth shut from now on.

PHILADELPHIA -- A confrontation inside a Brewerytown store led to the death of a man who was thrown through a window.


Community Food Market & Deli at the corner of 29th and Oxford streets.Sources in the police department told NBC 10 News that there was a dispute between a customer and Emanuel Oliver, a 52-year-old man who made sandwiches in the store. A fight broke out and the employee crashed through the window.A witness told NBC 10 that the customer was upset because his food order was not correct.The crime scene unit said that they believe the glass came down on Oliver's neck. He was taken to Hahneman Hospital, where he was pronounced dead."I'd never seen him argue with anybody, never seen him in a problem. It's just crazy.

[nakanenui]

I once got a call from someone claiming to be Howard Stern from WNBC (whinny voice he used for his call sign from the Howard Stern movie) when I used to work at blockbuster. I despise the real guy so I just hung up on him. I hope it wasnt to give me prizes or money.

[xeionp]

I work at TRU, but this story takes place at CC:



My friends and I were at CC and saw one of my regular customers being help by a CC employee. This employee had no idea what he was talking about and we were just watching him BS this customer. All of a sudden the customer turns to me and asks for my help. I said “I don’t work here and he is already helping you.” The customer responds “I don’t like getting BS (the customer said the actual word) by a jackass”. My friends and I just bust up laughing and I tell I will be a TRU in an hour,

[Kuros]

Had two douchebags come in today:

1. I'm helping a customer with a trade and this woman walks in, walks to the opposite side of the counter from where I'm working and starts asking me questions. I look over and say "Can you please hold on one moment? I'm currently helping him." She responds "Oh I'm sorry, I forgot men could only do one thing at a time."

The bitch was lucky I was working at the time, otherwise I would have told her to fuck off and die.

2. A guy comes in with some games, so I say "Trading in some games?" and he walks over. Right when he gets to the counter, he puts the games down and says "I'll give you the games for 100 bucks." I look at the games, 4 games I don't even want, and look back at him and say "No thanks."

He goes "You didn't have to be so rude!"

Ok... and then he trades in the 3 games (one was GTA:SA first edition) for 21 bucks. XD

[MrMaddness]

An actual call I had today:

Customer: What time do you guys close?
Me: We close at 9.
Customer: At night?


I swear I'm not making it up.

[guardian_owl]

An actual call I had today:

Customer: What time do you guys close?
Me: We close at 9.
Customer: At night?


I swear I'm not making it up.
:rofl:

[dragonpancakes]

Had two douchebags come in today:

1. I'm helping a customer with a trade and this woman walks in, walks to the opposite side of the counter from where I'm working and starts asking me questions. I look over and say "Can you please hold on one moment? I'm currently helping him." She responds "Oh I'm sorry, I forgot men could only do one thing at a time."

I can't believe she had that kind of nerve!



Mostly annoying people whining about wanting their pizza the moment they walk in. For some reason they don't understand that making 250 pizzas between 8 and 9 am then leaving them on a hot stove all day is a bad thing ( even if we had the room) .

Ok, now about 15 people I saw today were stupid, and were customers, but weren't stupid customers. Let me explain. They were intellegent but there was one thing that let me know what they were really like. All fifteen were under sixteen years old and pregnant, the youngest one looked about 14 years old and was 7th months in......

[manofpeace20]

Two waiter stories from a Mexican restaurant:

1) Fat redneck couple walks in and they want 1000 Island Dressing....I tell them we don't carry it. They get pissed and tell me to go to the supermarket next door and buy them some.....keep in mind this is in the middle of a dinner rush. I didn't even get a tip

2) Stupid rednecks (see a trend?) ask for a hamburger....I tell them we are a Mexican restaurant and we don't have any. They get pissed and ask for my manager. My manager actually laughed right in their face and they walked out.



Being a former waiter you would think the customers are the worst, but managers and your own coworkers are the worst. Now thats where the stories are.

[Megamibeast]

Two waiter stories from a Mexican restaurant:

1) Fat redneck couple walks in and they want 1000 Island Dressing....I tell them we don't carry it. They get pissed and tell me to go to the supermarket next door and buy them some.....keep in mind this is in the middle of a dinner rush. I didn't even get a tip

2) Stupid rednecks (see a trend?) ask for a hamburger....I tell them we are a Mexican restaurant and we don't have any. They get pissed and ask for my manager. My manager actually laughed right in their face and they walked out.



Being a former waiter you would think the customers are the worst, but managers and your own coworkers are the worst. Now thats where the stories are.

What so you actuctally went to the supermarket and got him some?

[manofpeace20]

What so you actuctally went to the supermarket and got him some?

Hell no. I told them it was dinner rush and we were too busy

[guardian_owl]

I used to answer the phones at an oncampus job while in College, there I had one of the strangest calls I've ever experienced.

I pick up the phone and say "Jones Institue for Educational Excelllence, How may I help you?"
There is a pause on the line, and then I hear a very old man's voice say "Yes, I'm calling about my computer"
What? we do workshops for school teachers, we don't have anything to do with computers...
ME"Excuse me, what?"
OM"Yes, I'm calling about my Gateway computer, I'm having a problem with it"
ME"So...Your needing the telecommunication and Computer Services department?"
OM"I don't know, which area of the company do I need to talk to?"
Oh god, he thinks he's talking to Gateway computers
ME"I think you have the wrong number, this is a department in Emporia State University"
OM"Eh what? Gateway, It's about my computer"

We traded words back and forth, me trying to convince him he had dialed the wrong number, him convinced he had dialed the right number, was talking to a Gateway technicaion, and I was just giving him crap. I eventually transfered the call over to my supervisor who, after another five minutes of conversation, finally convinced the man that we were in fact an office of Emporia State University, and not Gateway computers.

[Kayden]

Damn... I guess Sub's been leaving his basement....

Ok, now about 15 people I saw today were stupid, and were customers, but weren't stupid customers. Let me explain. They were intellegent but there was one thing that let me know what they were really like. All fifteen were under sixteen years old and pregnant, the youngest one looked about 14 years old and was 7th months in......


What can I get you ma'am?

Coffee.

Beer?

Caugh-fee

beee-eeer?

C-O...

B-E...

:rofl:

I used to answer the phones at an oncampus job while in College, there I had one of the strangest calls I've ever experienced.

I pick up the phone and say "Jones Institue for Educational Excelllence, How may I help you?"
There is a pause on the line, and then I hear a very old man's voice say "Yes, I'm calling about my computer"
What? we do workshops for school teachers, we don't have anything to do with computers...
ME"Excuse me, what?"
OM"Yes, I'm calling about my Gateway computer, I'm having a problem with it"
ME"So...Your needing the telecommunication and Computer Services department?"
OM"I don't know, which area of the company do I need to talk to?"
Oh god, he thinks he's talking to Gateway computers
ME"I think you have the wrong number, this is a department in Emporia State University"
OM"Eh what? Gateway, It's about my computer"

We traded words back and forth, me trying to convince him he had dialed the wrong number, him convinced he had dialed the right number, was talking to a Gateway technicaion, and I was just giving him crap. I eventually transfered the call over to my supervisor who, after another five minutes of conversation, finally convinced the man that we were in fact an office of Emporia State University, and not Gateway computers.

[XxFuRy2Xx]

Man, reading all of these stories is making me worry about the possibility of working for Circuit City.

[vietgurl]

I was at the store an hour before we opened to finish some work. Someone starts knocking on our door and I tell the guy that we don't open until 10. He was like "Open the fuck up now! You sold me a fucking game that doesn't work!" I went over, unlocked the door, then told the guy that I would be happy to exchange the disc for him if he came back in about an hour. He starts backing away while telling me off. There was one of those big decorative potted plants right outside our store. "FUCK YOU! I'M GONNA MAKE YOU PAY! I'M GONNA TALK TO YOUR MANAGER AND MAKE SURE YOUR SORRY..." *falls backward over plant* I love karma :-)

I started laughing, told the customer to have a nice day (it was early; couldn't think of anything witty to say), and locked the door.

[PenguinoMF]

I was at the store an hour before we opened to finish some work. Someone starts knocking on our door and I tell the guy that we don't open until 10. He was like "Open the fuck up now! You sold me a fucking game that doesn't work!" I went over, unlocked the door, then told the guy that I would be happy to exchange the disc for him if he came back in about an hour. He starts backing away while telling me off. There was one of those big decorative potted plants right outside our store. "FUCK YOU! I'M GONNA MAKE YOU PAY! I'M GONNA TALK TO YOUR MANAGER AND MAKE SURE YOUR SORRY..." *falls backward over plant* I love karma :-)

I started laughing, told the customer to have a nice day (it was early; couldn't think of anything witty to say), and locked the door.

Did he every come back?

[OzCatter]

Notice how he hasnt posted in a while? He's dead, guy killed him.

[Megamibeast]

Notice how he hasnt posted in a while? He's dead, guy killed him.

Yeah I think he got the wrong preson because vietgurl is a girl and my guess is she might be Vietnamese too. I'm going out on a limb there so don't quote me on it. ;)

[2poor]

Notice how he hasnt posted in a while? He's dead, guy killed him.

nah. vietgurls family probably killed that guy. mess with one asian you mess with them all.

[Graystone]

So I'm working today and this nice old couple comes to me and says the want a tv and need help carrying it out. No problem at all. I ring them up carry it out stick it on the back of their truck and on my way back into the double automatic doors at walmart I am pushing a small dolly back though the door and this guy stops me and goes
I thought this was the exit doors.
me: What
I thought this was the exit doors

I know realize he is pissed cause I went through the exit doors that are automatic and double so their is space for 3 fatass people like me to walk through side by side.

I thought this was America

redneck: what

me: I though this was America

Rn: Smart ass something something

me: what fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you
me: fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you
me: fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you
me: fuck you
Rn: fuck you
Me: fuck you
Rn: fuck you

me :We can keep doing this all day why don't you step like a man to me so I can beat your fucking ass you little bitch.

Rn: fuck you fatass

Me your wife looooves this fat dick

and then he looks like he wants to hit me but he knows that ass would get whooped. He was crackhead skinny.

He just fast walks away.

I wanted to beat the shit out of him for just being a bitch about something that stupid.
But if I could of done it without going to jail I would have.

[ITDEFX]

Actually, some mexican restaurants DO serve some type of hambuger..the place I use to go to with my girlfriend before we brokeup did have it on the menu.



Two waiter stories from a Mexican restaurant:

1) Fat redneck couple walks in and they want 1000 Island Dressing....I tell them we don't carry it. They get pissed and tell me to go to the supermarket next door and buy them some.....keep in mind this is in the middle of a dinner rush. I didn't even get a tip

2) Stupid rednecks (see a trend?) ask for a hamburger....I tell them we are a Mexican restaurant and we don't have any. They get pissed and ask for my manager. My manager actually laughed right in their face and they walked out.



Being a former waiter you would think the customers are the worst, but managers and your own coworkers are the worst. Now thats where the stories are.

[ITDEFX]

a few years back I had a serious medical condition like this...forgot the medical term for it but basically the muscles that moved the food down your throat and to my stomach for some reason stop functioning properly (it may have been due to stress during my senior year of high school). Anyways it would be times that i would swallow and food would get stuck and I would start to feel like I am choaking. Drinking something helped, but only a little... There would be times that it would feel like its really stuck and I would have to throw it up :( ... I lost a lot of weight and had to have an operation because the medication they gave me didn't help it.


Over the summer, wanting to make some extra money, I took up a second job as a bus boy at this semi-fancy restaraunt.

Well, I went to go clean the one table that just got up (2 old ladies, they had been there forever) and the girl at the front of the store said to me over our headsets, "Oh, the one lady said her napkin was left under the table (The napkins were those real thick clothe ones) so I say ok, and as I pick it up, it smells and has some half eaten looking food on it. Here the lady also told the girl in the front that, "sometimes food gets stuck in my throat, so I make myself vomit it up."

I was grossed out so much, and why the hell would she just toss it on the floor!?!

[vietgurl]

Did he every come back?

He never came back, I'm a girl, and I'm Vietnamese. You must be psychic Megamibeast ;-)

[tauruskatt]

I was at the store an hour before we opened to finish some work. Someone starts knocking on our door and I tell the guy that we don't open until 10. He was like "Open the fuck up now! You sold me a fucking game that doesn't work!" I went over, unlocked the door, then told the guy that I would be happy to exchange the disc for him if he came back in about an hour. He starts backing away while telling me off. There was one of those big decorative potted plants right outside our store. "FUCK YOU! I'M GONNA MAKE YOU PAY! I'M GONNA TALK TO YOUR MANAGER AND MAKE SURE YOUR SORRY..." *falls backward over plant* I love karma :-)

I started laughing, told the customer to have a nice day (it was early; couldn't think of anything witty to say), and locked the door.

dayum, I would have never unlocked the door!!...but my area isn't too....well....anyway...:lol:'

I like to mess with the younger kids who pull on the locked door after close...

1) "Pull harder!!..."
2) "...No...push it!..."
3) "...oh, wait...almost got it...what? it's locked??!..."
4) *point to the hours of operation sign*

my favorite is still this tho:

5) *mime like I can't hear them* (by shaking your head and pointing to your ear, mouthing "I can't hear you"...it makes people yell their guts out :lol: and besides, it gives me the liberty to just shrug and go back to my work and ignore them after a moment...heheh)

[neocisco]

dayum, I would have never unlocked the door!!...but my area isn't too....well....anyway...:lol:'

I like to mess with the younger kids who pull on the locked door after close...

1) "Pull harder!!..."
2) "...No...push it!..."
3) "...oh, wait...almost got it...what? it's locked??!..."
4) *point to the hours of operation sign*

my favorite is still this tho:

5) *mime like I can't hear them* (by shaking your head and pointing to your ear, mouthing "I can't hear you"...it makes people yell their guts out :lol: and besides, it gives me the liberty to just shrug and go back to my work and ignore them after a moment...heheh)

:rofl: That is so mean...I love it!:twisted: Retail employees have to have their fun. If that's the kind of sense of humor you have you'll probably like this link.

http://www.nothingtodo.co.uk/view.php?id=1337

Watch and enjoy.:D

[pop311]

:rofl: That is so mean...I love it!:twisted: Retail employees have to have their fun. If that's the kind of sense of humor you have you'll probably like this link.

http://www.nothingtodo.co.uk/view.php?id=1337

Watch and enjoy.:D
That is old but fucking Halarious

[MeGaWC27]

:rofl: That is so mean...I love it!:twisted: Retail employees have to have their fun. If that's the kind of sense of humor you have you'll probably like this link.

http://www.nothingtodo.co.uk/view.php?id=1337

Watch and enjoy.:D

omfg haha, man I would be so pissed as well.

[neocisco]

A little backstory first.

I was playing softball a week ago and I was pitching. One guy hit a line drive back at me and it hit me on my left shin. I was hit so hard that the bruise has encircled my entire leg from the shin to the calf. I'll probably have to go see a doctor to see if it's fractured or not and because the pain has barely let up in the past week.

OK, here goes. I'm at work today (CC, customer service, thank you for your sympathy) and I'm sitting in a chair at the return register to keep pressure off of my leg and because the pain is intense. A lady comes up w/a return while talking on her cell phone. Of course, she doesn't end the call, she just keeps on yammering. When a customer comes up talking on their phone I don't even try to conduct any type of transaction until they end the call. After a few seconds she glances over at me and says "Aren't you going to help me?". I tell her she needs to come down to the register so I can help her. Apparently, she thought that standing at an empty space in the counter, no register, nothing, was a good place to take care of some business. She huffs and comes down to the register, leaving her merchandise where it was. I said to her "Could you bring your merchandise down here, please?". Still on the phone, she says "I guess you're too lazy to get it yourself."

:evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb:

I have now lost all sense of decorum and the pain has just been mixed w/adrenaline to create a potent mix that should never exist. I lift my leg up and pull up my pants leg showing her the disgusting, purple and yellow bruise/welt and tell her that I'm sitting because my leg is injured in a voice that is carrying farther than I probably intended. Did I cross a line? Sure. Was it justified? I sure think so. However, does she make any indication that she is sorry for her unjustified comment? Absolutely not. Instead, she grabs back the merchandise and said she doesn't want to talk to me anymore, she wants somebody else to help her. That was fine w/me, I said, because I had no intention of doing anything to help her at all at that point. I walk away from the counter and call a manager and he deals w/her. I'm in the office listening to the entire thing and at one point she says "If he's hurt so bad he shouldn't be at work. I wouldn't go to work if I was hurt." So not only has she already proved that she's rude, inconsiderate and self-centered she's also lazy. I forced myself to stay in the office until she was gone because I'm just not the type to keep my mouth shut in situations like that. On top of all that, she had (I assume) her daughter w/her, maybe 8-9 years old. What a fine example she's setting. I wanted to look directly at the girl and say "Please don't grow up to be like your mother. She's an ugly, awful person." The poor girl already has enough to overcome, though, she doesn't need me shining a glaring light on the poor example that her mom is.

Sorry for the long rant. I just needed to vent.

[ITDEFX]

welcome to target customer service/returns :P

When I use to work in that area (it was just an excuse to hang around my girlfriend back then), i use to treat the returners like cattle, and I was the cowboy...taking each and everyone one, and pointing to the next one in line and saying next followed by a gester with my hand to come this way. I really knew how to move a line back then lol.

A little backstory first.

I was playing softball a week ago and I was pitching. One guy hit a line drive back at me and it hit me on my left shin. I was hit so hard that the bruise has encircled my entire leg from the shin to the calf. I'll probably have to go see a doctor to see if it's fractured or not and because the pain has barely let up in the past week.

OK, here goes. I'm at work today (CC, customer service, thank you for your sympathy) and I'm sitting in a chair at the return register to keep pressure off of my leg and because the pain is intense. A lady comes up w/a return while talking on her cell phone. Of course, she doesn't end the call, she just keeps on yammering. When a customer comes up talking on their phone I don't even try to conduct any type of transaction until they end the call. After a few seconds she glances over at me and says "Aren't you going to help me?". I tell her she needs to come down to the register so I can help her. Apparently, she thought that standing at an empty space in the counter, no register, nothing, was a good place to take care of some business. She huffs and comes down to the register, leaving her merchandise where it was. I said to her "Could you bring your merchandise down here, please?". Still on the phone, she says "I guess you're too lazy to get it yourself."

:evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb: :evil: :bomb:

I have now lost all sense of decorum and the pain has just been mixed w/adrenaline to create a potent mix that should never exist. I lift my leg up and pull up my pants leg showing her the disgusting, purple and yellow bruise/welt and tell her that I'm sitting because my leg is injured in a voice that is carrying farther than I probably intended. Did I cross a line? Sure. Was it justified? I sure think so. However, does she make any indication that she is sorry for her unjustified comment? Absolutely not. Instead, she grabs back the merchandise and said she doesn't want to talk to me anymore, she wants somebody else to help her. That was fine w/me, I said, because I had no intention of doing anything to help her at all at that point. I walk away from the counter and call a manager and he deals w/her. I'm in the office listening to the entire thing and at one point she says "If he's hurt so bad he shouldn't be at work. I wouldn't go to work if I was hurt." So not only has she already proved that she's rude, inconsiderate and self-centered she's also lazy. I forced myself to stay in the office until she was gone because I'm just not the type to keep my mouth shut in situations like that. On top of all that, she had (I assume) her daughter w/her, maybe 8-9 years old. What a fine example she's setting. I wanted to look directly at the girl and say "Please don't grow up to be like your mother. She's an ugly, awful person." The poor girl already has enough to overcome, though, she doesn't need me shining a glaring light on the poor example that her mom is.

Sorry for the long rant. I just needed to vent.

[jshendel]

dayum, I would have never unlocked the door!!...but my area isn't too....well....anyway...:lol:'

I like to mess with the younger kids who pull on the locked door after close...

1) "Pull harder!!..."
2) "...No...push it!..."
3) "...oh, wait...almost got it...what? it's locked??!..."
4) *point to the hours of operation sign*

my favorite is still this tho:

5) *mime like I can't hear them* (by shaking your head and pointing to your ear, mouthing "I can't hear you"...it makes people yell their guts out :lol: and besides, it gives me the liberty to just shrug and go back to my work and ignore them after a moment...heheh)
so mean yet so funny

[pop311]

bump

[jetlag16]

My friend works at Shoprite. He said one time this couple had so many coupons, that they were actually supposed to be given money. The manager had to come over and take care of it.
Apparently, somebody threatened him as well because he wouldn't take their coupon(wrong size).
If I get a job at retail, I would never be a cashier, or somebody that has to deal with people. I'd rather stock or be a cart guy. No annoyances.

[mcgavin27]

:rofl: towards the whole thread.

[YoshiFan1]

My friend works at Shoprite. He said one time this couple had so many coupons, that they were actually supposed to be given money. The manager had to come over and take care of it.
Apparently, somebody threatened him as well because he wouldn't take their coupon(wrong size).
If I get a job at retail, I would never be a cashier, or somebody that has to deal with people. I'd rather stock or be a cart guy. No annoyances.


I hear people do that at Target all the time. They use a coupon like $1.00 of some item when it's on sale for around $0.89 and then they are owed $0.11. I remember infomercials from years ago where people used to advertise how they could go into a market, spend over $100 and pay as little as $3 for everything and how they would teach you how to do it.

I always wanted to save a bunch of coupons I get for free stuff over a period of a few months and go into a store and get a whole cart full of items for free like that. But as soon as I get a coupon for a free item, I try to use it right away so I don't forget about it and then expires.

[LaraCroftsLeftBoob]

i used to work in the produce section at a super kmart. well, one week we had a sale on canteloupes -.99. as i was working i noticed a lady standing in front of the canteloupe display, which had a rather large sign on it that read "canteloupes .99" she was also holding the weekly ad, which on the front page said "canteloupes .99"
i know what you're thinking and yes, she turned to me and asked "are the canteloupes 99cents?" my first instinct was to beat her to death with bags of apples and string her corpse up as a warning to other stupid people, but i figured i'd get written up for it, so i just answered her question and let a little more of my soul die.

another time i was working at pizza hut. our town has 2 pizza huts, one that was a regular sized one and another smaller one on the opposite end of town that did the deliveries. i worked at the small one as a driver. one day i was off and was driving by the lager pizza hut when i noticed a mob of people standing around in the parking lot. so i stopped in and asked one of my friends that worked at that one what was going on.
i guess a guy and his girlfriend were in there eating and there were 2 or 3 punks sitting at the table next to them (i knew one of the guys. he was a punk.) the punks started hitting on the guy's gf right in front of him. he asked them to stop. that made them worse, so he told the manager. the manager asked them to leave, on their way out the threatened the guy. said something like "we'll be waiting for you outside" or something like that. so the guy pulls out a can of pepper spray and maces them right there in the middle of the restaurant. they had to empty the place out while it aired out.

[Roufuss]

Nothing to write, except I have some really ignorant customers. All day people kept buying $50 games, and I tried my hardest not to bust out with "Hey, did you know a few blocks down the street Toys R Us is having a buy 2 get 1 free sale?? Yea, it was in the newspaper and everything!!".

Hard to believe these same people who read the newspaper for the K-Mart ad completely missed the TRU one. Hell, one guy actually bought two $50 games from me today!! Too bad for him, though. It's just so funny because TRU is a 2 minute drive down the road... people will really throw their cash away on anything.

Don't even get me started on the Blue Light... I've sold some of the shittiest games I've ever seen because people think they are getting some kind of amazing deal with stuff being 50% off. Most of these people are "chirstmas shopping" and I feel sorry for the kids getting Madden 2005, Finding Nemo, and SRS for christmas.

What really gets me is they will buy at least $50 - $75 dollars worth of crappy games... shit, just buy your kid one really awesome game for $50.

Here's some of my other favorites:

- The Blue Light sale at K-Mart says "50% off selected signed items" meaning that if something is 50% off, there will be a sign for the customers. I must have gotten asked at least once every ten minutes "HEY IS EVERYTHING 50% OFF ARE YOU CLOSING". Yea idiot, everything is 50% off, that's why I still have all my stock.

- At closing time, I did a sweep for customers... found this mexican couple standing in one of the food aisles just standing there hugging each other. Seriously, what the fuck. Told them the store was closed, they ignored me (!!!), I was seriously pissed... "Hey, what the hell are you doing, get out" to which they said "WHAT! STORE CLOSING HAAAAAAAAAA" and walked out.

- My electronics dept. is incredibly small, yet every once in awhile people will ask me where my computers are to buy. Seriously, I have 6 small aisles, where the hell do they think I hide the computer stuff? And it figures I get asked for computer software all the time now... it didn't sell when K-Mart DID sell it, and now that we don't everyone wants it.

- Why do people come in and want the most technical stuff they can find? I mean, they want these super specific cables for camcorders or televisions... if they are smart enough to know what these cables do, why do they think we'll carry them?? Espically when, two minutes down the road, is a Best Buy, Circuit City, AND a Radio Shack.

- This isn't really a stupid customer story, but I think the area in which my store is has to be #1 on teen pregnancy's, and just pregnant girls ages 18 - 22 (or women with children). I wager one out of every three young women who comes in there has a kid, and that's a conservative estimate.

[dragonpancakes]

Two quick ones tonight.

Over the past few weeks a woman named Ita has been coming in to little Caesars and ordering a Hawaiian Pizza. She always leaves at least 5 minutes before its ready and never comes back. She speaks no english so it makes it hard to tell her to pay first. So we have wasted about 6 pizzas on her. Tonight she came in again, but apparently one of the women that work in the morning told her we can't sell her anymore pizzas. She brought her Giant of a husband, whos name was Nichole. And started yelling at my manager, he asked if she wanted to order a pizza, which she did. He never made it though, about 5 minutes later she left.

At LC we sell large pizzas for $5 yet one family has managed to steal more than $100 worth of pizzas from us. They are assholes, but we are teh stupid Fuckers who let tehm get away with it. We know exactly who they are, it a family of four and the father is about the size of a minivan. ( with easy access to free food its no wonder) They order their food the exact same time every day and wait till they see one of the employees go on break, then they pick up the order. They tell the only other person working there that they paid the person who just went on break. ( This happens a lot to our honest customers) So we give them the pizza. By teh time teh employee gets back from break they have left, and only then do we find out it wasn't paid for. ( happened to me once, but I've seen them there in the morning on my days off) Its hard to keep track of whats going on when you have 15 different orders for 4 or more pizzas at the same time.

[nakedsushi]

Two quick ones tonight.
...By teh time teh employee gets back from break they have left, and only then do we find out it wasn't paid for. ( happened to me once, but I've seen them there in the morning on my days off) Its hard to keep track of whats going on when you have 15 different orders for 4 or more pizzas at the same time.

Can't LC ask them for a receipt?

[dragonpancakes]

Can't LC ask them for a receipt?

We can, And thank you , don't know why I never thought of that. I will start handing out reciepts now. Also this LC is in a K-Mart, and about 45% of the time teh associates at the door will check for reciepts as well. Thank you for the advice!

[fieldkillah]

This kid just came into EB wanting to return NHL 2k6 because "it sucks" and he wanted NHL 2006. He got all mad because the assistant manager wouldnt let him return it. He started asking for phone numbers and names. This kid was rude the entire time. This wasnt as bad as the time this kid came in with a Xbox and was very rude and it ended up he didnt have the power cable. The best part is as he's walking out the bottom of the xbox box opens up and the xbox falls to the floor, what can I say, karma is a bitch.

[guardian_owl]

This kid just came into EB wanting to return NHL 2k6 because "it sucks" and he wanted NHL 2006. He got all mad because the assistant manager wouldnt let him return it. He started asking for phone numbers and names. This kid was rude the entire time. This wasnt as bad as the time this kid came in with a Xbox and was very rude and it ended up he didnt have the power cable. The best part is as he's walking out the bottom of the xbox box opens up and the xbox falls to the floor, what can I say, karma is a bitch.
http://images.zap2it.com/20050906/jasonlee_mynameisearl_240_003.jpg
"Karma. You gotta love it!"

[Bezerker]

That Carson Daly sure did create a good philosophy(sp?)

[PlumeNoir]

I have sooooo many stories of my years in retail (about ten years back), and they're not video game related (I was the electronics supervisor of an office supply store).

Here's one quick one:

I was working my department alone (per usual) and was swamped. When you work in electronics, everyone wants to know about the features, comparisons, etc. I literally had a line of people waiting to talk to me. This one woman comes up to me while I'm in the middle of answering a question and rudely says, "I need help over here!" She had just walked up and skipped the line (it was a high theft store, so even when I was busy, I had an eye on everyone in my department). I explained to her I would get to her as soon as possible and that she should join the line of people queued up for help.

She gets in line for a few minutes and starts swearing and complaining about the lack of help (like I enjoyed being alone - management ignored my same complaints) and finally went off and found a furniture sales guy for help. I found out later from the store manager that she complained that I should be fired because I was racist and ignored her and told her to go away and that I would rather help the white customers. (I didn't even realize that she was the only black customer until it was pointed out to me.) Luckily, the manager and I were friends and known each other for several years, and she knew the girl I was seeing at the time. The manager told the woman that she was sorry to hear how rude I was and the way I acted...and she would be sure to tell my girlfriend the next time she came in. She used my girlfriend's name...a VERY obviously "urban" name. My manager said that she also thought it was odd that a racist would be dating a black girl and told the woman that she'd ask me about that later. The woman stomped off and I never saw her again.

Like the movie, Clerks, said: "This job would be great if it weren't for the customers..."

[chaostic_2k1]

This isnt so much as stupid customer, as its a "I'm a cheapass dick, and proud of it"

Went to Walgreens. They have a 3 for 1 sale on Mars candy, 1.?? oz to 2.17 oz. While collecting candy, I grab a huge tube of m&m minis. 1.29 normally. I end up making the poor girl scan it all, plus the coupon to make it 2 dollars (6 candy limit). IT doesn't work. So, I had her scan it all again (This is where I figure she's new or was never taught how to void an entire sale). So she voids every item twice, then scans again. This is when I realize one of the candies is a Hersey and not Mars brand (Cruch Caramel). So I neglet to say this, and I ask her to let the other people thru while I get something different. Again she voids one by one. I get another candy, and go back up. Noone behind me, she tries to say that it will only work for the three candies shown in the picture (Snickers, something else, M&M regular). I know this isnt true, as I bought twix, snickers, and starburst yesterday. Finally, I convice her to call a manager. They then manually override the thing. All the while my uncle was willing to spot me the 2.50 difference :D. Finally done, she says to me, uh, it was only candy (Or all this for candy?). Cheap ass sugar addict :D

I also tried this at another store (And I will again), but the manager said it was only for the bars (Yet last I checked, M&M regulars arent bars [I wasn't quick enough to notice it while he was there, and too uninterested to call him back again])

[Heyricochet]

That Carson Daly sure did create a good philosophy(sp?)


I really hope this was a joke.

[GizmoGC]

I really hope this was a joke.

Its from the TV show 'My name is Earl'...hence the BIG picture of Jason Lee above it...

[guardian_owl]

I really hope this was a joke.
Quoth the Pilot of "My Name is Earl":
Randy: What's karma?
Earl: I don't know, it's something Carson Daly came up with.

[y2kenjination]

Several customers at my store: So what's this X-Box 360?

Me: .....


Ironically enough, I'm in Washington...about a 20 min drive from X-Box headquarters.

[guardian_owl]

Several customers at my store: So what's this X-Box 360?

Me: .....


Ironically enough, I'm in Washington...about a 20 min drive from X-Box headquarters.
I really don't consider it that crazy, I don't remember seeing any TV commercials for it, and displays and Prints for it are just now popping up at my local Best Buy, but still not at my local Target. If you didn't follow video games on websites or magazines, you likely wouldn't know what the Xbox 360 was either.

[Droogs]

I work in the Dairy department of a Kroger's.

Woman: Do you have any more of the fat-free milk in gallons?
me: Well, we actually don't carry fat-free milk in gallons....only half-gallons.
Woman: No, you carry it, i get it here all the time.
me: Ma'am, i've worked here for nearly six months and i stock this stuff everyday. We only carry half-gallons of fat-free milk.
Woman: That's not true, i get it ehre all the time.
me: well can you show me where it usually is?
Woman: it's usually somewhere right in here (points to glass door)
me: Do you usually come to this store, because i know for a fact that we don't carry those in the gallons.
Woman: Whatever (ran off)

She then went up to customer service and asked them to get someone to find out if we had any...and they call me.

Sorry if this bores you, but it was fucking annoying and i needed to vent.

[y2kenjination]

I really don't consider it that crazy, I don't remember seeing any TV commercials for it, and displays and Prints for it are just now popping up at my local Best Buy, but still not at my local Target. If you didn't follow video games on websites or magazines, you likely wouldn't know what the Xbox 360 was either.
But the people who asked seemed like avid gamers. o_O

[guardian_owl]

But the people who asked seemed like avid gamers. o_O
Avid PS2 users perhaps? *shrugs shoulders*

[The Dord]

I work in the Dairy department of a Kroger's.

Woman: Do you have any more of the fat-free milk in gallons?
me: Well, we actually don't carry fat-free milk in gallons....only half-gallons.
Woman: No, you carry it, i get it here all the time.
me: Ma'am, i've worked here for nearly six months and i stock this stuff everyday. We only carry half-gallons of fat-free milk.
Woman: That's not true, i get it ehre all the time.
me: well can you show me where it usually is?
Woman: it's usually somewhere right in here (points to glass door)
me: Do you usually come to this store, because i know for a fact that we don't carry those in the gallons.
Woman: Whatever (ran off)

She then went up to customer service and asked them to get someone to find out if we had any...and they call me.

Sorry if this bores you, but it was fucking annoying and i needed to vent.

I get that in Grocery @ Meijer (where I work) and I been working there for 4+ years, ya think the guest would know that I would be like an expert on where items are.. Some people are so stubborn :D

[Heyricochet]

Quoth the Pilot of "My Name is Earl":
Randy: What's karma?
Earl: I don't know, it's something Carson Daly came up with.

Ahh, missed the pilot. I thought he was calling Jason Lee Carson Daly.

[tauruskatt]

Calls in for weird stuff are happening already, it's a sign that christmas is nigh:

"Hi, do you have any Oijua boards?"

-_-

I *know* the store has the word "Game" in it...but...but...*sigh*


Great story of how quick to judge people can be...

The other day I'm going by my store but I stop in the pet store beforehand, now, they have animals of all kinds and yes, it smells like animals in there, but suprisingly it's normally not very bad at all. (for being a pet store, a dozen rabbits and ferrets and dogs and cats and let's see how your home smells). Anyway, I'm fine with a little bit of animal odor but as I'm watching the cute little puppies play this woman in front of me and the person I was with starts talking to the guy working there, she tells him it smells really bad, and he says it smells like barbeque from the restarants, and it's really bad smell of burnt barbeque and you could even see it *he points up to the ceiling*...
so...
he walks away (because she obviously distracted him from what he was doing, he was carrying a not so small dog in his arms) and she starts laying in on him to me and my friend, "Oh god, what a liar!" "they *Never* clean these animals!" "it's disgusting!...barbeque!..*scoff*"...etc, etc...
so...
then I go by my store which is just a couple stores down to pick up my game, and lo and behold, there's a fan in the doorway and an obvious *burnt* odor in the air...apparently the japanese barbeque place downstairs had caught fire earlier, and smoke was coming in the vents of the upstairs stores in that section...

stupid snotty lady, he actually *wasn't* giving you some line. :roll: :lol:

~

[chaostic_2k1]

Calls in for weird stuff are happening already, it's a sign that christmas is nigh:

"Hi, do you have any Oijua boards?"

-_-

I *know* the store has the word "Game" in it...but...but...*sigh*


Great story of how quick to judge people can be...

The other day I'm going by my store but I stop in the pet store beforehand, now, they have animals of all kinds and yes, it smells like animals in there, but suprisingly it's normally not very bad at all. (for being a pet store, a dozen rabbits and ferrets and dogs and cats and let's see how your home smells). Anyway, I'm fine with a little bit of animal odor but as I'm watching the cute little puppies play this woman in front of me and the person I was with starts talking to the guy working there, she tells him it smells really bad, and he says it smells like barbeque from the restarants, and it's really bad smell of burnt barbeque and you could even see it *he points up to the ceiling*...
so...
he walks away (because she obviously distracted him from what he was doing, he was carrying a not so small dog in his arms) and she starts laying in on him to me and my friend, "Oh god, what a liar!" "they *Never* clean these animals!" "it's disgusting!...barbeque!..*scoff*"...etc, etc...
so...
then I go by my store which is just a couple stores down to pick up my game, and lo and behold, there's a fan in the doorway and an obvious *burnt* odor in the air...apparently the japanese barbeque place downstairs had caught fire earlier, and smoke was coming in the vents of the upstairs stores in that section...

stupid snotty lady, he actually *wasn't* giving you some line. :roll: :lol:

~

Asian BBQ and Pet Store.... I would have had the wrongest idea ever...

[Bezerker]

Lmao, that reminds me of the time i went to the Puppy & Kitty Nursery and put up a sign saying 'now serving vietnamese quisine'

[DuelLadyS]

Asian BBQ and Pet Store.... I would have had the wrongest idea ever...

Don't come to my neck of the woods... There's more than one vet located right next to some deli/terriyaki place. We actually had our cats spayed at a place that was flanked on both sides by a terriyaki place and a Pizza Hut...

[Saucy Jack]

Now I finally have something to contribute to this thread:

I have to deliver to a customer that lives in a retirement home. Her family just told me to take all of her deliveries to the retirement home instead of their house, which is the billing address on file. I've done this for a while.

Well, today I come to the retirement home and deliver the medication. I get a phone call an hour later from the customer's daughter-in-law. "Where's the medication?! It was supposed to be here by noon!" I calmly told her that I made the delivery to the retirement home as she requested, and as I have done without problems for over a month. "I never told you that! She lives here! Well, you need to get your worthless ass over here and deliver those medicines! But don't come until after 3 p.m. because I have to go run some errands!"

Here's the thing: the billing address on file is for the son and daughter-in-law's home... the phone number on file is for the lady's apartment in the retirement home. I always call her the morning of a delivery to make sure that she is ready for her delivery. I called her that morning and everything seemed fine. It turns out that the son and daughter-in-law decided to bring her home for the weekend, and had just dropped by to pick up the customer about 5 minutes after I made the delivery.

Anyway, after 3, I made the delivery to her son's house, which was about an hour out of town. Normally, I'd charge for a rush/out-of-town delivery for that length (and I'm still contemplating whether or not I should) to the pharmacy that I work for... but I feel bad about the thing and I don't know...

Thankfully, the son was understanding and he apologized for his wife's behavior.

Ugh... this was a terrible day. Was I at fault?

[Kuros]

Now I finally have something to contribute to this thread:

I have to deliver to a customer that lives in a retirement home. Her family just told me to take all of her deliveries to the retirement home instead of their house, which is the billing address on file. I've done this for a while.

Well, today I come to the retirement home and deliver the medication. I get a phone call an hour later from the customer's daughter-in-law. "Where's the medication?! It was supposed to be here by noon!" I calmly told her that I made the delivery to the retirement home as she requested, and as I have done without problems for over a month. "I never told you that! She lives here! Well, you need to get your worthless ass over here and deliver those medicines! But don't come until after 3 p.m. because I have to go run some errands!"

Here's the thing: the billing address on file is for the son and daughter-in-law's home... the phone number on file is for the lady's apartment in the retirement home. I always call her the morning of a delivery to make sure that she is ready for her delivery. I called her that morning and everything seemed fine. It turns out that the son and daughter-in-law decided to bring her home for the weekend, and had just dropped by to pick up the customer about 5 minutes after I made the delivery.

Anyway, after 3, I made the delivery to her son's house, which was about an hour out of town. Normally, I'd charge for a rush/out-of-town delivery for that length (and I'm still contemplating whether or not I should) to the pharmacy that I work for... but I feel bad about the thing and I don't know...

Thankfully, the son was understanding and he apologized for his wife's behavior.

Ugh... this was a terrible day. Was I at fault?

No, I wouldn't say you were at fault because you had no knowledge of your customer being somewhere else.

Anyway, my day was rather good, most of it was spent putting games away while watching the Simpsons. I also got a job for tommorrow, a lady came in and asked if I know anything about computers.

"Yes I do."
"Can you get rid of a virus?"
"Yea."

and she proceeded to ask. Well, the virus blocked her anti-virus, and while I was trying to remember what site that allows you to scan from their site, she said that Best Buy wanted to charge 100 for the virus removal and more to put on an anti-virus. Ouch, that's expensive. So I said "Hey, I'll do all of that for half the price." "Ok, I only have 40 bucks though." "That's fine, I can use whatever cash goes my way."

So I gave her my number and she is supposed to call me tommorrow. I'll get 40 bucks for about 30 minutes of work. :D

Also, I got the Simpsons season 4 for 12 bucks today.

[neocisco]

Now I finally have something to contribute to this thread:

I have to deliver to a customer that lives in a retirement home. Her family just told me to take all of her deliveries to the retirement home instead of their house, which is the billing address on file. I've done this for a while.

Well, today I come to the retirement home and deliver the medication. I get a phone call an hour later from the customer's daughter-in-law. "Where's the medication?! It was supposed to be here by noon!" I calmly told her that I made the delivery to the retirement home as she requested, and as I have done without problems for over a month. "I never told you that! She lives here! Well, you need to get your worthless ass over here and deliver those medicines! But don't come until after 3 p.m. because I have to go run some errands!"

Here's the thing: the billing address on file is for the son and daughter-in-law's home... the phone number on file is for the lady's apartment in the retirement home. I always call her the morning of a delivery to make sure that she is ready for her delivery. I called her that morning and everything seemed fine. It turns out that the son and daughter-in-law decided to bring her home for the weekend, and had just dropped by to pick up the customer about 5 minutes after I made the delivery.

Anyway, after 3, I made the delivery to her son's house, which was about an hour out of town. Normally, I'd charge for a rush/out-of-town delivery for that length (and I'm still contemplating whether or not I should) to the pharmacy that I work for... but I feel bad about the thing and I don't know...

Thankfully, the son was understanding and he apologized for his wife's behavior.

Ugh... this was a terrible day. Was I at fault?

You were definitely not at fault. If there was a change made concerning the delivery but she (the in-law) didn't inform you in a timely manner then the responsibility is on her. If you had to do extra work due to her lack of communication then you are fully justified in charging any extra expense. Remember, that's your time and gas that was used up and that's worth something. You're a nice guy, Jack, don't let her take advantage of you.

[Photomotoz]

Anyway, my day was rather good, most of it was spent putting games away while watching the Simpsons. I also got a job for tommorrow, a lady came in and asked if I know anything about computers.

"Yes I do."
"Can you get rid of a virus?"
"Yea."

and she proceeded to ask. Well, the virus blocked her anti-virus, and while I was trying to remember what site that allows you to scan from their site, she said that Best Buy wanted to charge 100 for the virus removal and more to put on an anti-virus. Ouch, that's expensive. So I said "Hey, I'll do all of that for half the price." "Ok, I only have 40 bucks though." "That's fine, I can use whatever cash goes my way."

So I gave her my number and she is supposed to call me tommorrow. I'll get 40 bucks for about 30 minutes of work. :D



I think you are getting more than you are bargining for. If a person is gonna pay $100 for virus removal than you can assume its either a very bad virus, the person is paranoid/a safety freak or its something else other than a virus such as a crashed hard drive. Ever notice how everything that goes wrong in a copmputer will be called a virus by a person who is not computer literate.

[Roufuss]

Here's a great story.

I'm doing overtime work at the K-Mart, as a favor to my manager. I decide to go to the cafe to get a soda, and it smells HORRIBLE in the cafe. I ask the lady "what is that disgusting smell? Did something burn??" to which she tells me she was about to ask me the same thing.

I go to the front of my store to talk to my store manager, and it smells even worse up there. I ask him what happened, and I never expected this answer: "Well, an old guy shit all over our floors". I was kind of taken back, and I asked him "Are you sure?"

He told me an older guy, I guess just lost control of his bowels, and started shitting everywhere. I guess he didn't realize it, and kept walking around the store as he was taking a shit and leaving a giant trail behind him. Yea, it is the most disgusting story ever, second only to this one:

I heard of a story where a lady took a giant shit in the fitting room. She went in, was in there for about 5 minutes, came out returned her clothes and left. It smelled extremly horrible, and when the employee went to check the room out, there was crap everywhere. No one knows why the lady did this, espically since the bathrooms are right next to the fitting room.

Had a customer walk right by the giant "Herbie Fully Loaded" display the other day, stand RIGHT IN FRONT OF IT, and ask me why I have not yet stocked the movie, that it was 1 pm on a Tuesday and K-Mart is such a shitty store that we haven't gotten our releases. I told her the giant display was right behind her, that she walked by it twice, and our pharmacy dept. had a great deal on glasses for her.

I learned the best way to piss off an angry customer is to ignore her. A lady wanted an item, we were out of stock, she got the manager to lower the price on a different item, and she proceeded to bitch at me while I rang her out. "I bet you'll never get this item in" "I should have went to Wal-Mart" "This is my last trip to this store, I hope you go bankrupt again!!" I just rang her out as normal, helped another customer while she messed with her credit card (still ignored her vile comments) and calmly told her to have a nice day with a smile as she proceeded to bitch.

I had a lady ask me if we sell the cables to hook up systems. I figured out she needed A/V cables, because she won the system in an auction and it only had an RF adapter. She asked me if the kind we carry worked on all systems, I told her yes since it was universal, and she said "even Sega?" I said "Dreamcast? We have not carried those in a few years" and she said "no, older, the genisid i believe (not the way she said it)". She waited until the tail end of the conversation to tell me her system was over 10 years old, and still expected me to sell parts for it?

[daria19]

[QUOTE=Roufuss]Here's a great story.

I'm doing overtime work at the K-Mart, as a favor to my manager. I decide to go to the cafe to get a soda, and it smells HORRIBLE in the cafe. I ask the lady "what is that disgusting smell? Did something burn??" to which she tells me she was about to ask me the same thing.

I go to the front of my store to talk to my store manager, and it smells even worse up there. I ask him what happened, and I never expected this answer: "Well, an old guy shit all over our floors". I was kind of taken back, and I asked him "Are you sure?"

He told me an older guy, I guess just lost control of his bowels, and started shitting everywhere. I guess he didn't realize it, and kept walking around the store as he was taking a shit and leaving a giant trail behind him. Yea, it is the most disgusting story ever, second only to this one:

I heard of a story where a lady took a giant shit in the fitting room. She went in, was in there for about 5 minutes, came out returned her clothes and left. It smelled extremly horrible, and when the employee went to check the room out, there was crap everywhere. No one knows why the lady did this, espically since the bathrooms are right next to the fitting room.
QUOTE]

The woman was just probably being a pig, or she may have been drunk? (The guy probably had no clue what he was doing, and sounds like he needs to get some diapers.) Public restrooms can be pretty nasty in general. The worst that I have seen lately was a nearby kmart where some woman managed to shit on the toilet tank and on the wall. The worst that I remember from working in fast food was someone shitting in the urinal near closing time (and a poor male coworker having to use a garbage bag as a toilet plunger once because the owner, despite owning 5 restuarants, was apparently too cheap to buy a real plunger for us).

[Bezerker]

I think you are getting more than you are bargining for. If a person is gonna pay $100 for virus removal than you can assume its either a very bad virus, the person is paranoid/a safety freak or its something else other than a virus such as a crashed hard drive. Ever notice how everything that goes wrong in a copmputer will be called a virus by a person who is not computer literate.

When BEst Buy sees an old lady who is computer illiterate, they get money signs in the eyes. It probably isnt anything more than adware, lol.

[mcgavin27]

bump

[ajumbaje]

Asian BBQ and Pet Store.... I would have had the wrongest idea ever...
yea, near where I live, they have an occasional barbecue in front of the animal clinic

[Venome227]

You get recurrent people in retail. As previously stated I work at a craft store 2 people stand out in my mind....

There's this one lady that works at some Target in the area. This lady comes in at least
once or twice per week and buys an airfreshener. Ok....

Then there's this lady that works at JC penneys. She will come into our store and look for scrapbook stickers. Then if they're on sale, even more than the coupons, she will not buy it unless it's not on sale so she can use her coupons.

About the coupons, you should see how funny people are when something's on sale and they cant use the coupon.

Me: Sorry this is on sale so you cant use your coupon
Customer: Can I raise it to full price and then use my coupon?
Me: No I'm sorry we dont do that
Customer: This is bull----. I ll just go over to Target and buy it
Me: (smiling) have a nice day

[DuelLadyS]

About the coupons, you should see how funny people are when something's on sale and they cant use the coupon.

Me: Sorry this is on sale so you cant use your coupon
Customer: Can I raise it to full price and then use my coupon?
Me: No I'm sorry we dont do that
Customer: This is bull----. I ll just go over to Target and buy it
Me: (smiling) have a nice day

1 better- the people who think the coupon is good on the entire purchase. Cuz they never notice until AFTER they've paid and left the store. I got one of those yesterday. Came back in, insisted there was a problem with the coupon. I told them it only worked on one item (Now, I had a line at this point, remember that.) They wanted me to open my till, take out their coupon, and show them where it says it only works on one item. :roll: So I stop everything, get the coupon, and point out the BIG BLACK BOLD letters that read 'one regular priced item'.

I just know tomorrow's gonna such, cuz we put out our Vetern's Day ad today. Which includes a chunk only good on Friday/Saturday (for the actual holiday.) I know I will be arguing with people all week who ingored the 'big red Friday and Saturday ONLY' at the top, and will be angry to earn that no, they can't save 70 cents on their paper yet. Ugh...

[soulwish2003]

1 better- the people who think the coupon is good on the entire purchase. Cuz they never notice until AFTER they've paid and left the store. I got one of those yesterday. Came back in, insisted there was a problem with the coupon. I told them it only worked on one item (Now, I had a line at this point, remember that.) They wanted me to open my till, take out their coupon, and show them where it says it only works on one item. :roll: So I stop everything, get the coupon, and point out the BIG BLACK BOLD letters that read 'one regular priced item'.

I just know tomorrow's gonna such, cuz we put out our Vetern's Day ad today. Which includes a chunk only good on Friday/Saturday (for the actual holiday.) I know I will be arguing with people all week who ingored the 'big red Friday and Saturday ONLY' at the top, and will be angry to earn that no, they can't save 70 cents on their paper yet. Ugh...

My fave is the sales people who told me I could not combine the 20% one item and $10 gift card coupons. I went through the sales person at my register and the gal at the other register. Both were 100% sure that you could not combine the coupons. Then I mentioned the 'letter from the TRU President' that urged me to combine the 2 coupons - it was great. They felt like total dirt.

[Roufuss]

Here's a great one

Me: Electronics, how may I help you?
Customer: Um...yes... do you guys sell the internet here?
Me: Excuse me?
Customer: The internet, do you sell it, I need to find the internet.
Me: No, sorry the internet is not currently in stock *click*

I wish I was making this up, I really do.

Oh, can't forget the guy who asks me "How much is Xbox 360 gon' be?" I tell him $399. He goes "BULLSHIT" at the top of his lungs, and tells me he knows of a place on "the internet" where he can get the system, 5 games, and an extra controller for $399. I ask him "Are you sure it's the new system" and he goes "fo sho"... I wish I had a witty retory, but I was just so dumbfounded, I just told him "Well, enjoy that great deal that apparently only you know of". I love when people think they know which games / dvd's are the cheapest... I browse CAG EVERY DAY, fuck these people.

A lady called today, screaming into her phone, asking me "WHAT ARE SOME OF THE MOST POPULARS XBOX GAMES" (Note the word populars). I tell her that "Sorry ma'am, I don't really play games, I only know the new releases" to which she asks me "I JUST WANTED TO KNOW WHAT GAMES WERE ON SALE". What the hell, ask that in the first place.

Why does every customer need to tell me their life story? Went to help a guy with microwaves, and he had to explain to me why it broke, how old it was, the thunderstorm that was going on while it broke, how his son once broke it, how the old one heating up their meals so well. Hey, i'm a busy person, shut up, let me help you. It's like, as soon as he found one he liked, and I was getting ready to walk away, he'd start talking AGAIN.

[DigitalSpace]

Had a customer walk right by the giant "Herbie Fully Loaded" display the other day, stand RIGHT IN FRONT OF IT, and ask me why I have not yet stocked the movie, that it was 1 pm on a Tuesday and K-Mart is such a shitty store that we haven't gotten our releases. I told her the giant display was right behind her, that she walked by it twice, and our pharmacy dept. had a great deal on glasses for her.


:lol: Nice one.

[guardian_owl]

Here's a great one

Me: Electronics, how may I help you?
Customer: Um...yes... do you guys sell the internet here?
Me: Excuse me?
Customer: The internet, do you sell it, I need to find the internet.
Me: No, sorry the internet is not currently in stock *click*

I wish I was making this up, I really do.Smells like a crank call to me

[Sedmire]

Ever thought that they could be diabetic?

I get that crap all the time. We're supposed to enforce a "no outside food" policy, and I have been yelled at for not doing so. We always get these assholes who come and give us their tickets and have a bag of like 20 different candies from Target, and so I tell them they can't go in.
Their excuse?
"I'm diabetic."
I absolutely love it when they say this, too. My reply most of the time is along the lines of "Well, you'll have a seizure if you eat all of that.", and I can look into their eyes and see something snapping in their brain when I say it, like a silent "Oh, shit".
And if it's not "I'm diabetic", it's "I'm not going to eat it".

[Kirin Lemon]

We sell used games, DVDs, and CDs where I work. Today, a guy walked up to the register with a copy of Anger Management on DVD. We had a few copies, both fullscreen and widescreen, so I ask the man...

"Would you like the fullscreen or widescreen version?"
"Uhh... I dunno, what's the difference?"
"Well... one is fullscreen, and one is widescreen."
"... What's that mean?"
"With fullscreen, the picture the picture takes up all the space on your TV screen. Widescreen has--" (interrupted)
"Oh, yeah, I'll take the fullscreen."

Somebody should kill these people before they breed. I get people coming in all the time that pick fullscreen "because they don't want any of the image cut off", but this is the first one I've encountered that didn't know what either format was. Perhaps he's married to the woman that came in and didn't understand the term "resurface" when I told her that her disc was all scratched to hell. *sigh*

[Kuros]

The customers that annoy me the most:

Customers that won't even bother to reply to a hello.

Seriously, fuck them. I hate customers that just ignore me when I'm trying to help them. I ask if they have any questions, they ignore me and then 5 minutes later interrupt me while I'm helping someone else asking a fucking stupid question, such as "How much is this?" when the price is on the damn box.

[Slipknot9762]

A couple days ago when I was working a guy comes up to the counter and pulls out his money and says " I'd like to get the new smackdown game please?"

[fieldkillah]

I had a lady come in yesterday and ask for 3 1lb packages of ground beef. It was busy so I told her I'd do it this time but next time she should call ahead of time and order before she came in. Her reply was 'well how am I supposed to know when I'm coming here?'

[electrictroy]

She's not dumb. She's probably like me - stops whenever she has some free time. You never know ahead of time when that will be.Me: Sorry this is on sale so you cant use your coupon
Customer: Can I raise it to full price and then use my coupon?
Me: No I'm sorry we dont do that
Customer: This is bull----. I ll just go over to Target and buy it
Me: (smiling) have a nice day

I usually raise the price to full & use the coupon (or tell the person behind the counter to do it). I got a lot of free games from Sears that way. Raise them to $5.00 & then used the $5.00 coupon.

[ironmouse]

bumples

[thespillcanvas]

http://img501.imageshack.us/img501/8881/bump4um.gif (http://imageshack.us)

[Darkfire001]

As some others have stated, working a Movie Theatre can be a bit zany too.

- I was doing rounds as an usher, just checking on theatres and such. As I walk in to the hallway I notice like a big mass in the floor. I get a better angle, and see two people lying on the floor, dry humping. So...you'd assume when two teenagers are attempting to have sex in the middle of a theatre entrance they'd frighten away the moment someone walked up on them? Nope, they kept going after they saw me walk up, so I started to walkaway, but then spun around and walked right up and just looked down at them just a few feet away. Immediatly when I was that close, the guy & girl were both like WTF are we doing lol.

They got up and skidaddled RIGHT...back into the theatre and sat down to watch the film lol.

Happens pretty often, another time I was cleaning theatres in a group and I was walking into an empty theatre to clean, and looked clear, so had them flick on all the lights and at the very top some like middle school girl with her head down a few inches from the another kids pants while he had his hands in his pants, we had a good laugh while they stood outside waiting for his mom to pick him up. +1 for the Absitence crew.


On another occasion, where Customers seem to have no regards for employees OR other customers, (I was told this story, but a few other employees) they were working a Busy Friday night with a decent sized release, theatre fit around 300+ and nearly jam packed, they got some custom complaints about lewd conduct in the theatre (manager delegate this shit down), they walk in to find a guy "jackhammering the girl into the seat" she's exposed, everything can be just about seen, and they were in clear site of just about everyone (handicapped section that's infront of regular seats, I'm not sure WHY everyone just didnt walk out of the movie, but then again no one else was in their row, so I guess they could live with it...


Okay, enough with the sex stories.


This past summer, I was working Concessions and some stupid teenager fuck pulled the firealarm during Sunday Afternoon, for some weird reason all of our managers were conviently gone, and even our shift leaders were who the hell knows where, so employees are panicking since our awesome training has yet to kick in :P. and ....suddenly dozens and dozens of customers come up asking to get refunds. yes... at this point all we can hear is the fire alarm and the evacuation stuff, and for all we know there really could be a fire, and so as were turning everything off and literally guiding hundreds of customers out of the theatre we've got angry adults accosting us for refunds as the alarm is spewing. Great fun!

Made even better when people who tossed their food when the alarm kicked in, came back for refunds and our managers told us it would be silly to give them refunds (even with an empty product like drink or popcorn in hands). Not sure about you, but seems like a valid reason for a refund if your being hussled out of the theatres.

Best part is there were a few theatres were NO ONE EXITED for nearly ten minutes as the alarams sounded, because they werent sure if the "(booming voice) Please exit your theatre immediatly, via the exits. This is an emergency)" voice was part of the movie. A valid execuse, except some of the theatres were showing Madagascar...only reason I can think of is, no one was willing to be the first person to stand up and leave lol.


- Some kid came to see a movie and was wearing a backpack (packed bigtime), we cant allow people with backpacks in because of Videocameras and such, so the kid calls his mom whose outside waiting to verify that he can get in. She comes in and proceeds to bitch me out for a bit about how we're stupid not to let an innocent kid with a backpack into our theatre, more so because he has soccer practice later and his stuff is in the bag so when she picks him up they can go straight to the game.

Well why the fuck don't you just leave it in the car? It doesnt even make sense for the kid to carry it.

Finally conceeded and let the kid "lose" his backpack into lost and found. They come back later to retrieve it, and when the manager finds out about it I get in trouble since the kid "Could have had a Bomb". Yes, thats right, a bomb.



I had some great stories with a bit more zeal, but can't recall them off the top of my head. I've never been really accosted by any customers since I'm a BIG guy 6 '5" and the build to match, but I've still had the cocky customer situations.

Top 3 Bitching Topics:
- Movie Prices
- Food Prices
- Underage Kids trying to sneak into R-Movies.

Oh and one more stupid customer(s) thing, if your a punk and you and your punk friends want to do something destructive DONT go to a movie theatre, where cops are regularly on duty, and enter a movie and break seat after seat (pulling them apart, not sure how the heck), and then when a manager chases you around DONT run right smack dab into a cop. Cops dont like punks, and they dont like it when you run into them.


And to finish up, if you want to be a cool person and steal a big movie cutout, don't think I wont use it as an excuse to tackle your stupid ass. We actually do have to return some of that shit, and I'm not getting bitched at because you stole a life size picture of Tom Cruise, which will never see the light of day. If you ask for it, we'll sometimes gladly give it to you once it rotates out. But you take it and your fucked.


SIDE TRACK

While working for Funwerks of Raleigh (Used to be like a putt-putt on steroids type of thing), I was operating some go-karts and had the hellish position of kid-track operator that night. A women came up with a kid in a wheelchair and pleaded with me to have her kid drive the track, under threat of calling management down. Now at most places I've worked I've had semi-competent managers, well in this particular place the owner had final say-so, and he was a jackass of the highest regard do anything for money (place went bankrupt, he was bleeding it dry), SO... she puts the kid in the gokart since she said his condition wouldnt affect him riding it, but I didnt want to lay a hand on the kid and get more involved thenI had to.

I buckle him in, and then as expected, the kid doesnt go anywhere because he has two bum legs. So he's sitting there and his mom is shouting at him to go, and he says he cant and starts to like"freeze up" and shake, and this continues for about ten minutes since his Mom is mad that she bought go-kart tickets that "dont work", and her Kid is frozen in place in the go-kart. I'm getting exteremely irratated now since, I cant even comprehend how a kid with non-functioning legs is expected to drive a go-kart SO... I push the kids legs back put my legs in drive a lap around the track pull in, and congratulate the kid on finishing the lap (Not sarcastically, because honestly it's not the kids fault that his moms a stupid bitch) and let him know it's fine now, and his mom is going to remove him from the go-kart so they can go do something else...................kid remains there.................You'd assume mom would come over and help remove him.....nope.....she's encouraging him to exit the go-kart, but not actually helping him. until finally she gets irratated with him and comes over, forcefully removes him, and puts him in the wheelchair.

Moment he's back in the chair, they are suddenly both extremely nice and appreciate for my help, so I sympathize with the situation and let her know that their are other things in the park that they can do as mother & son that don't involved the use of legs (Also wanted to confirm she wasnt a clueless caretaker or somethign), but they decline and leave the park.

One week later their back....rinse and repeat :P

Bearable though since, majority of my time at the job consisted of go-karting, sleeping, and dippin & dot eating.

[Scahom1]

We sell used games, DVDs, and CDs where I work. Today, a guy walked up to the register with a copy of Anger Management on DVD. We had a few copies, both fullscreen and widescreen, so I ask the man...

"Would you like the fullscreen or widescreen version?"
"Uhh... I dunno, what's the difference?"
"Well... one is fullscreen, and one is widescreen."
"... What's that mean?"
"With fullscreen, the picture the picture takes up all the space on your TV screen. Widescreen has--" (interrupted)
"Oh, yeah, I'll take the fullscreen."

Somebody should kill these people before they breed. I get people coming in all the time that pick fullscreen "because they don't want any of the image cut off", but this is the first one I've encountered that didn't know what either format was. Perhaps he's married to the woman that came in and didn't understand the term "resurface" when I told her that her disc was all scratched to hell. *sigh*

Drives me fucking crazy! I do whatever I can to make sure people pick widescreen. I explain how widescreen is better, I printed out pictures from some Pro-Widescreen website, hell I even stick all the foolscreen in back and only stock widescreen :)

No matter how shitty a day I am having, if I can convert someone into understanding and accepting widescreen, then that can bring a smile to my face.

[Photomotoz]

Drives me fucking crazy! I do whatever I can to make sure people pick widescreen. I explain how widescreen is better, I printed out pictures from some Pro-Widescreen website, hell I even stick all the foolscreen in back and only stock widescreen :)

No matter how shitty a day I am having, if I can convert someone into understanding and accepting widescreen, then that can bring a smile to my face.

:applause:You are one excellent human being sir!

[Trillian]

Ugh, these stories are making me dread going to work tomorrow. Anyway, I work in a hardware store. Small store, privately owned, and I do a little bit of everything. Some of my favorites:

(While ringing up a customer)
Me: Ok, your total is $10.80.
Him: Is that in U.S. dollars?

We had one guy come in one very bad morning, with a plastic tub filled with various electrical bits and pieces. Many of them were out of their packaging, and some weren't even ours in the first place. When I asked for a receipt, the asshat flings a stack of stapled-together receipts in my face, most of which were from last year. Now, we have a 30 day return policy, so I told him I couldn't take the return. He (of course; don't they always?) asked to see a manager, who came up and got into a shouting match with him because he just knew we should take this crap back. When he threatened to call corporate on us, we just laughed and told him that all Ace stores are privately owned. In other words, there is an Ace corporate, but they exert NO control over individual stores. Then he wanted to talk to our owner, who was out of town on a tradeshow, as was our other manager. The yelling at this point was scaring all the other customers. He finally stormed out, saying that we hadn't finished with him yet. It's been at least a month, and I haven't seen him since.

Other miscellaneous things:

We don't keep backstock at this store. We just don't. I can understand a customer asking if we do once, but when you keep coming back to it and asking, over and over again, I just want to ask you if you expect me to just crap it out or what. Really, what is so hard to understand about 'not in stock'?

Our owner believes that Hawaiian shirts are festive (God help him), so our uniform is a store-provided Hawaiian shirt, jeans, and a big freaking radio that we all carry since the store has no intercom system. And people will still insist on wandering up to us and asking if we work here? No, I just daydream about working here, so I like to dress up like the employees. And if I hear one more person come in saying 'Must be Hawaiian shirt day! Haw Haw Haw!,' I'll be sick. Really.

I'll try to think up more later to share. Great thread!

[vietgurl]

I must have gotten at least 100 calls today asking about the 360 launch. Almost everyone was asking whether we would carry it tomorrow for non-preorders and I almost laughed in their faces. This one particular bitch (who didn't really speak english) got on my nerves today:

Me: greeting, blah blah blah...
Bitch: Hi, how much your used cube of games?
Me: What?
Bitch: I SAID, how much your used cube of games?
Me: Err...gamecube?
Bitch: YES (in a very angry tone)
Me: $69.99
Bitch: Who hire you dumb? I can't hear
Me: $70!!!!!!
Bitch: How much if I sell?
Me: $25
Bitch: That almost 400% profit! You take money!
Me: Err...I don't set the prices ma'am.
Bitch: You take money from people who work hard! You sit and answer phone and take money!
Me: Have a nice day.

Later after we closed...
Me: [goes through greeting]
Bitch: How much new Playstation tomorrow?
Me: You mean the XBOX 360?
Bitch: YES
Me: $400
Bitch: Too much! Other places more cheap
Me: It's the retail price, every place sells it at the same price.
Bitch: You lie. When you sell?
Me: If you dont have a preorder, then we don't have any extra systems tomorrow.
a couple of "what???"'s later...
Bitch: What "preorder"? I go buy eBay. Cheaper and no lie.
Me: Actually, it's going to be more expensive on eBay since everyone is sold out
after a few more "what???"'s...
Bitch: When you sell again?
Me: Probably after Christmas
Bitch: How I know you sell again?
Me: Give us a call
Bitch: I have no time! You call me!
Me: Sorry, I can't really do that
Bitch: You call me! Your job!
Me: No ma'am. Have a nice day.
Bitch: I get cheap on eBay

Okay, so I might have exaggerated how bad she was at English but I was seriously gonna strangle someone, lol.

[Bezerker]

I think you shouldve put in her saying "Me want 360, me love you long time"

[electrictroy]

Drives me fucking crazy! I do whatever I can to make sure people pick widescreen. I explain how widescreen is better.

Ya know... maybe some people just don't care about losing the sides of the screen. Who are we to tell them they are wrong?

If I was selling tvs or videos, I'd cut out a piece of cardboard shaped like a movie (wide) and hold it over the TV. "You see how you lose the sides of the picture?" But if they still say they prefer fullscreen, then I'm not going to call them stupid. That's just rude.

troy

[electrictroy]

-he has soccer practice later and his stuff is in the bag so when she picks him up they can go straight to the game. Well why the fuck don't you just leave it in the car? It doesnt even make sense for the kid to carry it.

Finally conceeded and let the kid "lose" his backpack into lost and found. They come back later to retrieve it, and when the manager finds out about it I get in trouble since the kid "Could have had a Bomb". Yes, thats right, a bomb.


Manager = dumb

Mom = dumber. I would have said the kid can come in, but the backpack stays in the car, and if she doesn't like it, she can go home and ask her bastard husband to screw the bitch up the ass. (No I wouldn't actually say that, but the backpack would stay in the car.)

Dumb and Dumber.