Employees of All Stores - Post your stupid customer stories - Part II-

[GizmoGC]

Here we go...Last thread was getting WAY to long....
The original thread that started the craze! (http://www.cheapassgamer.com/forums/showthread.php?p=1007198)

Lets.....go!

[Kayden]

I'd like to subscribe to your news letter.

[2poor]

are there anymore stories at all? seems like we were done already.

[Ziv]

I had a guy just today ask me if he could "borrow a Gamecube controller for a couple of days and bring it back because he left his at home" (45 minutes away). I told him that I could sell him one. "I don't need to buy another one. I already have 17 of them." Then he looks at me like I'm crazy for not giving him a controller for free. I actually did have one (not in inventory) that I could have given him, but he wasn't buying anything else so I didn't. I guess I am a jerk. Oh well.

[Critte]

I was working one day in the children department at Bealls Outlet one eveing. Inside the store was a little cold because someone was trying to fix the store A/C. As I was cleaning the store that one night, I decide to put on my jacket which just happen to cover my name tag. Anyway as i was straightening up the kids socks, some idiot guy told me "I'll cover your back if you cover my back and let me know if any employee get suspicious". I wishper back to him "I don't think it would work". He ask why I felt that way and I show him my name tag that my coat was covering. He just admittedly dump what he was trying to steal and just ran out of that store. I gotta remember to check on this thread, I got a couple good events to tell about. Jason

[Ziv]

Another manager I know had a customer who wanted to stand around in the store and play his PSP. He told that if he wasn't going to shop around he'd have to leave. He did. then he came back and said something about it being his break time and that he was going to play whether the manager wanted him to or not. "I'll just make it look like I'm shopping" he actually said out loud. He was told to leave again after calling the manager a dick for making him leave the first time. How retarded do you have to be to ask to just stand around a store and waste time. Don't piss us off...jeez

[KingSpike]

I had a guy just today ask me if he could "borrow a Gamecube controller for a couple of days and bring it back because he left his at home" (45 minutes away). I told him that I could sell him one. "I don't need to buy another one. I already have 17 of them." Then he looks at me like I'm crazy for not giving him a controller for free. I actually did have one (not in inventory) that I could have given him, but he wasn't buying anything else so I didn't. I guess I am a jerk. Oh well.

I don't see how you're a jerk. Unless the guy gave you some collateral or ID that you could copy his address down, that would be a way to sucker someone out of a controller. "I swear I'll bring it back tomorrow!"

[Kuros]

No real notable things today at work, except that I left my fucking parking lights on and killed my battery.

That's why I have a tool kit in my car. :)

[neocisco]

For those who don't know, I work at CC. Wednesday we had a customer come in and asked for the store director by name. He said the SD was going to give him a free Monster cable for a previous purchase. Of course the BS alarm goes off. We tell him he's off today. Then he asks to speak to another manager. We tell him he should come back the next day when the SD will be there since he's the one who made the so-called offer. He is very insistent about speaking to a manager right then. So we page a sales manager up front. While we're waiting the customer tells us in a joking manner that he's "an asshole but not a total asshole". I immediately walk away for a minute since people like this really work my nerves. I later found out that he told one of the girls standing there that "I bet you're thinking I'm a n-word" except he's using the actual word. She wisely just keeps her mouth shut. The manager comes up and speaks w/the customer. He hadn't heard anything about giving away a free cable so he starts to call the SD on his cell. The customer immediately gets pissed off and starts telling the manager he's incompetent and that he can't make a simple decision for himself. Wrong move (not that it mattered since he was lying from the start). The manager hangs up the phone and informs the customer that he's really not helping his cause. The customer proceeds to keep telling the manager he's a terrible employee, he doesn't know how to take care of a customer, etc. The manager has had enough at this point and tells the customer "let's just jump to the end of this and you can leave the store now". The customer then starts to say the manager was trying to call his boyfriend, saying he was a gay-looking guy and so on. At this point I've walked back out and I'm standing 5 feet from them to basically serve as a witness to the situation. It was obvious at this point that he was trying to escalate it to a physical confrontation w/o making the first move. The manager then says he's going to call the police and have the "customer" removed. He gets about 6 inches from the manager's face and blows him a kiss. Somehow, my manager keeps his cool. He was definitely looking for a lawsuit at this point. The guy finally starts to leave and we just start laughing, very loudly, at this guy as he's walking out. He gets very pissed about this and tries to keep talking but we just keep laughing, so loud we just drowned him out. Then he storms out the door. We're still laughing and he steps back in the door. I just look at him and say "What?" and as soon he starts to respond we just start laughing at him again. He said "you better watch out" then just walked his pathetic ass out the door. I have NEVER seen a customer as badly in need of a good beatdown as him.

[SteveMcQ]

"you better watch out" hahaha

You guys should've broken into "Santa Claus is coming to town" and warned him he was being a naughty boy. If he would've been nice then Santa would've given him those Monster Cables he wanted. Ass.

[Kayden]

This thread is lacking in Kayden power. ;-)

[I AM WILLIAM H. MACY]

For those who don't know, I work at CC. Wednesday we had a customer come in and asked for the store director by name. He said the SD was going to give him a free Monster cable for a previous purchase. Of course the BS alarm goes off. We tell him he's off today. Then he asks to speak to another manager. We tell him he should come back the next day when the SD will be there since he's the one who made the so-called offer. He is very insistent about speaking to a manager right then. So we page a sales manager up front. While we're waiting the customer tells us in a joking manner that he's "an asshole but not a total asshole". I immediately walk away for a minute since people like this really work my nerves. I later found out that he told one of the girls standing there that "I bet you're thinking I'm a n-word" except he's using the actual word. She wisely just keeps her mouth shut. The manager comes up and speaks w/the customer. He hadn't heard anything about giving away a free cable so he starts to call the SD on his cell. The customer immediately gets pissed off and starts telling the manager he's incompetent and that he can't make a simple decision for himself. Wrong move (not that it mattered since he was lying from the start). The manager hangs up the phone and informs the customer that he's really not helping his cause. The customer proceeds to keep telling the manager he's a terrible employee, he doesn't know how to take care of a customer, etc. The manager has had enough at this point and tells the customer "let's just jump to the end of this and you can leave the store now". The customer then starts to say the manager was trying to call his boyfriend, saying he was a gay-looking guy and so on. At this point I've walked back out and I'm standing 5 feet from them to basically serve as a witness to the situation. It was obvious at this point that he was trying to escalate it to a physical confrontation w/o making the first move. The manager then says he's going to call the police and have the "customer" removed. He gets about 6 inches from the manager's face and blows him a kiss. Somehow, my manager keeps his cool. He was definitely looking for a lawsuit at this point. The guy finally starts to leave and we just start laughing, very loudly, at this guy as he's walking out. He gets very pissed about this and tries to keep talking but we just keep laughing, so loud we just drowned him out. Then he storms out the door. We're still laughing and he steps back in the door. I just look at him and say "What?" and as soon he starts to respond we just start laughing at him again. He said "you better watch out" then just walked his pathetic ass out the door. I have NEVER seen a customer as badly in need of a good beatdown as him.

Heh, what an ass. Ignorant douchebags like that are pretty entertaining, though.

MACY DEMANDS MORE STORIES! :beer:

[GuilewasNK]

A few years ago this happened to me...

I work at a college bookstore and this guy comes in wanting to sell a book back. Well he had been coming in a lot lately. That is a little unusual but it does happen from time to time. This time the guy says he is selling back the book for his mother and that she had the book the previous semester. It is an English book but we were out of buyback money and the manager had to go the bank. I tell him to check back in 30 minutes. About ten minutes later a girl comes in and says that her book was stolen out of her car. Just so happens it was the SAME book. I start putting two and two together. I ask her are their any identifying marks in or on the book. She tells me of a particular page number in which she wrote in. After I hear that I go to the admissions office and request to see the guy's mother's schedule. Guess what? She hadn't taken the class that the book he had was for. So I ask the girl who had her book stolen to wait a bit because I thought the guy would be back. After awhile the guy comes back and I ask him to hand me the book. I act like I am going to scan it but I check for the notes the girl wrote in the book and they are THERE exactly as she said. I tell the guy that we had a report of a stolen book and that he had it. He is keeps saying that he is selling it for his mother. I tell him I checked his mother's schedule and the she didn't take the class. He immediately gets belligerent (he's a little 5'8" turd and I am 6'6" 275 so I wasn't threatened in the least). He says he's going to do this and that and said, "I'm coming back with my mother, you can believe that you can believe that!" I just let the dumbass say whatever he wanted because me, my co-worker, the manager, and the girl who had the book stolen all say how stupid he was acting. He never showed his face in the store again. The girl could have pressed charges but was just glad to get her book back. I had seen him on the campus several times after that though and I just give him a look like I am going to go right through him.

Unfortunately people here tend to leave their doors unlocked and when we start doing book buyback people need to lock their shit.

I have another story that actually happened yesterday. I'll tell that on in a bit.

[AlanSaysYo]

Not about video games, but still a good one:

I had a customer who brought in his push lawn mower for a repair. The normal procedure is that a repair person will call the customer with an estimate if the total is above a certain amount, and then the customer can agree to pay or decline to pay and just get the broken piece of equipment back.

So this raging idiot comes in one Friday afternoon and starts spewing explitives about how we're trying to rip him off for something. I didn't pay much attention as he wasn't my customer, but he started calling all the employess "bastards" so I decided to go have a look at what was going on. The guy immediately started yelling at me (I later found out he assumed I was a repair man since I came from the back of the store) about how he was left a message that the cost to fix his lawnmower was $160. He had a bent crankshaft, and that's just about the most expensive thing on a lawnmower to fix (not to mention, a crankshaft will only bend due to heavy abuse). For a $300 lawnmower, the repair cost was very reasonable. But he seemed to think that since he only paid $100 for the thing because he bought it off of his hillbilly neighbor, that we were ripping him by asking for $160. Of course, I explained all this to him (the employee helping him originally had given up), but he just wasn't bright enough to understand. I finally told him to leave and turned to help another customer. He then proceeded to get in the *customer's* face and tell him that our store was awful and that he shouldn't do business with us, and then started screaming to the entire store that we were ripping him off. I had to get between the maniac and the normal customer and I just started repeating "You need to leave." He made some dumb remarks like "You can't f'ing tell me what I need to do!" and then out of nowhere yelled "Are you gonna HIT me?!" I just looked at him and laughed and said no, then I told him to get out of my store. He held up his fist in one final defiant act of stupidity and said "I'll be back, don't worry!"

A week later, he sent someone else in to pick up his unrepaired lawnmower. Haven't seen him since.

[Ziv]

I can have a new story each day I work...not to mention the past 6 years of stupidity I've had to deal with. Just for reference I work at an EBGames outside of a mall. So if you walk into my store you either came for games, or have no idea where you are on the planet.

today 5/28/05:

Crazy Old Man and his wife come in.
COM: "Where's the satellites?"
Me: "I'm sorry, we don't sell satellites."
COM: "I know you don't I want to know where they are around here."
Me: "I'm sorry, I don't who sells them sir."
COM: "He don't know nothin' let's get outta here."
Me: " I know many things sir. I'm sorry I can't help you."


The sign says EBGames....not information. Don't get pissed at me because you don't know anything. I guess the phone book was too hard to find today.

[evanft]

A few years ago this happened to me...

I work at a college bookstore and this guy comes in wanting to sell a book back. Well he had been coming in a lot lately. That is a little unusual but it does happen from time to time. This time the guy says he is selling back the book for his mother and that she had the book the previous semester. It is an English book but we were out of buyback money and the manager had to go the bank. I tell him to check back in 30 minutes. About ten minutes later a girl comes in and says that her book was stolen out of her car. Just so happens it was the SAME book. I start putting two and two together. I ask her are their any identifying marks in or on the book. She tells me of a particular page number in which she wrote in. After I hear that I go to the admissions office and request to see the guy's mother's schedule. Guess what? She hadn't taken the class that the book he had was for. So I ask the girl who had her book stolen to wait a bit because I thought the guy would be back. After awhile the guy comes back and I ask him to hand me the book. I act like I am going to scan it but I check for the notes the girl wrote in the book and they are THERE exactly as she said. I tell the guy that we had a report of a stolen book and that he had it. He is keeps saying that he is selling it for his mother. I tell him I checked his mother's schedule and the she didn't take the class. He immediately gets belligerent (he's a little 5'8" turd and I am 6'6" 275 so I wasn't threatened in the least). He says he's going to do this and that and said, "I'm coming back with my mother, you can believe that you can believe that!" I just let the dumbass say whatever he wanted because me, my co-worker, the manager, and the girl who had the book stolen all say how stupid he was acting. He never showed his face in the store again. The girl could have pressed charges but was just glad to get her book back. I had seen him on the campus several times after that though and I just give him a look like I am going to go right through him.

Unfortunately people here tend to leave their doors unlocked and when we start doing book buyback people need to lock their shit.

I have another story that actually happened yesterday. I'll tell that on in a bit.

Not that I'm sponsoring illegal activity or anything, but why the hell would you steal a book and sell it back to the school store?? Everyone knows they can check schedules and what not, and you can probably get more money on ebay!

[elprincipe]

Not that I'm sponsoring illegal activity or anything, but why the hell would you steal a book and sell it back to the school store?? Everyone knows they can check schedules and what not, and you can probably get more money on ebay!

Answer = criminals are stupid.

[heffaji]

This happened several years ago when I was a lowly cart-pusher at Sam's Club. It was a Saturday, which is usually the busiest day of the week. There were two other people working with me. Also, the wind was strong that day.

With customers passing in and out constantly, the carts piled up outside. Although we had various areas where customers were supposed to place their carts, people are lazy and so there were carts in random places throughout the parking lot. Since we were only three, there was no way for us to keep the lot in immaculate condition. Consequently, with the wind blowing, carts were flying everywhere, smashing into cars and bringing constant halts to traffic. Most people accepted the fact that this was an act of nature, which we couldn't do anything about. Except for one pair of people.

I can't recall the exact type of car these people possessed, but I believe it was a Viper. One of the carts had smashed into the side of it, although I still don't know whether it actually caused damage. Anyway, the woman who owned the car, who was of supermodel beauty, saw this, and became insanely upset. She saw the three of us in our orange vests and strode toward us. She started screaming and bitching at us. On one hand, the incident was not our fault. Then again, she was beautiful. So, rather then walk away and ignore her rantings, we stood there and listened while enjoying the view.

After about 5 minutes of screaming, she said she is going to get her boyfriend to come and teach us a lesson. We heard this, and thought of it as another blowhard statement as she drove off and we went back to work. About 45 minutes later, the Viper pulled into the lot with the boyfriend in tow. The guy steps out, and he is in amazing shape. Well over 6 feet, looks like a professional body builder, and he comes pacing up toward the front of the store. We three didn't want to take any chances, so we retreated into the store. He was so angry and belligerent that the manager of the store ended up having to call the police to haul him off. I don't know what exactly the girl was doing for him, but it must have been good.

[Skylander7]

I used to manage a movie theatre before I became a real corporate whore and started working for the bank in mortgage lending. I used to get a laugh out of when people would get the combo, which is a large butter popcorn, candy, and a drink for like 10 bucks. Of course they want the popcorn layered in butter, a large thing of Goobers, and then get.. a diet coke. It's a little baffling to me.

Or a couple of times, they'd get nachos and a slushy, and then ask "Hey, do you guys take EBT card??" For those who don't know.. it's like food stamps on a debit card.

I almost got into an altercation once when Vanilla Sky was playing (of course I think it's an excellent movie). Two ladies saw it, and came out afterwards and approached me. They wanted a refund because it was a "stupid movie and I didn't understand it." I told them that we didn't give refunds for that reason, and they started yelling and screaming. I kept trying to pull my rico suave customer skills, but my mind trick wouldn't work on them. I finally told them "Ladies, I can't give you a refund for your lack of intelligence or ability to comprehend entertainment that may actually provoke thought. Next time, stay home and watch the Lifetime channel if you don't want to risk spending money on a ticket."

Of course they called my boss and pitched a fit, but I never got in trouble for it. But they didn't get that refund either :)

[weimerwanger]

Most rewarding experience at sears for me was seeing my 10th grade principle ( really short pointdexter type) shopping for himself in the little boys jeans section! I was skeptical at first, but him going into the kids dressing room kinda sealed the deal.

[Scahom1]

I can have a new story each day I work...not to mention the past 6 years of stupidity I've had to deal with. Just for reference I work at an EBGames outside of a mall. So if you walk into my store you either came for games, or have no idea where you are on the planet.

today 5/28/05:

Crazy Old Man and his wife come in.
COM: "Where's the satellites?"
Me: "I'm sorry, we don't sell satellites."
COM: "I know you don't I want to know where they are around here."
Me: "I'm sorry, I don't who sells them sir."
COM: "He don't know nothin' let's get outta here."
Me: " I know many things sir. I'm sorry I can't help you."


The sign says EBGames....not information. Don't get pissed at me because you don't know anything. I guess the phone book was too hard to find today.

Old people are mean. I remember a couple months ago I had to help out a new store that just opened in the district, which was about 45 minutes away. This old cocker comes in, asks where some hardware store was. I told him I was sorry but I live in Stamford, and this is my first time in this town. He then asked the address to the place. Now this was a shopping center, and sorry but I didn't exactly get an andress in my directions to the place. I apologized to him again, but he got pissed and shot back "So what the hell are you doing here if you don't know anything!" and left.

BTW, I know it's an old inside joke by video game store employees to make fun of people who ask for Mario on PS2, or Halo on GC, etc...but is it just me or did this weekend bring out the entire fucking clan!? I must have been asked for Mario on PS2 10 times today alone!

[Michaellvortega]

Here is a call to my Compusa store the other day.

Me: Compusa this is Michael how can I help you?(super fast)
Customer: Yes I bought anti virus from you guys and it dont work!
Me: how so?
Customer: It wont install!

20 min's go by while I trouble shoot and walk this person though steps

Me: to tell you the truth I have no idea what the deal is now.
Customer: I tell you ever since My DVD drive stoped working it's been hard to get work done.
Me:You dont have a working CD-rom?
Customer: Nah it broke and it cost to much to replace it, I think the virus is stuck in the UBS cables or something.
Me: Mam you need a working CD-rom in order to use a CD
Customer: Why?
ME: good bye mam have a good holiday.

[DigitalSpace]

I used to get a laugh out of when people would get the combo, which is a large butter popcorn, candy, and a drink for like 10 bucks. Of course they want the popcorn layered in butter, a large thing of Goobers, and then get.. a diet coke. It's a little baffling to me.

I find it funny whenever I see a large bucket or bag of popcorn sticking out of the trash and whoever bought it didn't even eat half of it. Why these people don't just buy a small popcorn instead baffles me.

And about a week ago, I was at an EB waiting to buy something, and the guy in front of me wanted to return God Of War... and asked the clerk if they had an Xbox version. The employees got a good laugh out of that one after the guy left.

[Kuros]

I was in Albertson's today (grocery store) looking for some Gatorade that was on sale and as I passed some woman she said "Excuse me." I stopped for a second, but kept on walking. Next thing I know "EXCUSE ME!? I need help here."

Keep in mind, I'm wearing a pair of dirty jeans, skate shoes and a blue Innes shirt.

I turn around and right as she starts talking I say "Sorry, I don't work here." and I keep going.

I wonder how someone can mistake me for a worker, when all of the workers have vests on with name tags.

:roll:

[mr_pollock]

About three or four weeks ago a guy came into the store and asked where the blank UMDs were.

I asked him to wait just a second while I went to get all of my buddies, and we came back and just laughed at him for 20 minutes before we told him that blank UMDs aren't available.

(not)

-----

Three days ago, a woman asked if Star Wars: Knights of the Old Republic II was going to released on the Playstation 2. I responded, "No ma'am, it's only available for the Xbox and PC. There are no plans for a PS2 release." She said thanks and we went our separate ways.

[Kayden]

I was in Albertson's today (grocery store) looking for some Gatorade that was on sale and as I passed some woman she said "Excuse me." I stopped for a second, but kept on walking. Next thing I know "EXCUSE ME!? I need help here."

Keep in mind, I'm wearing a pair of dirty jeans, skate shoes and a blue Innes shirt.

I turn around and right as she starts talking I say "Sorry, I don't work here." and I keep going.

I wonder how someone can mistake me for a worker, when all of the workers have vests on with name tags.

:roll:

Teenager-low twenties? Its your 'place' to serve her... :roll:

[PsyClerk]

I find it funny whenever I see a large bucket or bag of popcorn sticking out of the trash and whoever bought it didn't even eat half of it. Why these people don't just buy a small popcorn instead baffles me.

Check the prices at the theater. The last theater I went to, a small soda and small popcorn would run almost $7. For $8, they sell a combo that includes a large soda and large popcorn. It makes sense to buy the extra for a $1 more, since maybe you'll eat/drink more than a smaller size would give you.

[weimerwanger]

Check the prices at the theater. The last theater I went to, a small soda and small popcorn would run almost $7. For $8, they sell a combo that includes a large soda and large popcorn. It makes sense to buy the extra for a $1 more, since maybe you'll eat/drink more than a smaller size would give you.

And the way they price the popcorn is like:
small : 3.75
medium: 4.25
large: 4.75

Might as well get the huge one and share with friends, it's less of a ripp off... the only thing is that bucket is deceptively big, and you end up not finishing it between you and friends.

[MeGaWC27]

I was in Albertson's today (grocery store) looking for some Gatorade that was on sale and as I passed some woman she said "Excuse me." I stopped for a second, but kept on walking. Next thing I know "EXCUSE ME!? I need help here."

Keep in mind, I'm wearing a pair of dirty jeans, skate shoes and a blue Innes shirt.

I turn around and right as she starts talking I say "Sorry, I don't work here." and I keep going.

I wonder how someone can mistake me for a worker, when all of the workers have vests on with name tags.

:roll:

Maybe she's trying to hit on you lol

[weimerwanger]

The other week I was in a Wal-Mart liquor store and a girl was like trying to be flirty with me in line while I was buying beer, then the clerk asked to see both of our ID's... had to swear she wasnt with me, dumb bitch almost beer-blocked me.

[2poor]

was she hawt?

[weimerwanger]

Not as hot as my girlfriend, who was in the car outside.

[redgopher]

When I was working at Game Crazy with couple friends of mine, one of them had a customer offer sex to sell her an Xbox that was being held for another customer during Christmas time.

No, she wasn't hot.

[electrictroy]

Working at JCpenney where a customer purchased a sofa. Like many customers, they decided to haul off the sofa using their own vehicle. And it was my job to load it for them. So along comes the customer...

...*in a beetle*.

Obviously there was no room in the beetle, and I told the customer there was no way for him to take the sofa. But he insisted we could put the sofa on top. We got in an argument. Finally, I just said, "forget it," and handed him a rope. I then sat down & watched him tie the sofa on top of his beetle. As he pulled away, the car was literally rocking back-n-forth from the sofa's weight.

Next day I came in, and there was the sofa, partially destroyed. The sofa fell off the car (no surprise), and the customer complained, and stupid Penney's gave him back his money.



MORAL: The customer is always right, even when he's stupid. The customer does something incredibly stupid (carrying sofa on top of beetle), even though he was warned not to do it. Then he somehow twists it around to blame the store for *his own stupidity*, and the store accepts the blame.

troy

[Lbgrowl]

Target's guest service is the same way. I've had a customer return a PSP because "the graphics weren't good enough." They did it without a problem.

[Reality's Fringe]

My new job is at the Physical Plant of my University. One of my(many) duties is keeping track of the literally thousands of keys to our buildings. It's only been a little over 2 weeks and I've already have had at least 30 people come in and ask for "a key to *insert building*". When I ask them where they need to get to, they get angry at me because I won't give them a Master Key. Do people really think I'm stupid enough to give a Grand Master for the female section of a dorm to some random guy from a painting company while there's some sort of cheerleader funtion going on? It kind of went like this:

"I want a key to *name witheld*."
"Do you just need a key to the main doors, or to a certain room, or where?"
"I want to open all the doors."
"I'm sorry sir, but the Master keys are restricted to authorized persons only. Do you have a Key Control agreement?"
"No, I don't never[sic] need to fill one of those out! I need to work today, and you're wasting my time!"
"Sir, what floor are you going to be painting?"
"2nd"
"That's the girl's floor, and there are currently cheerleaders staying there."
*eerily long silence*"...so?"

Needless to say, I didn't give him the key. He whined a little more before finally giving up and leaving. You'd think vendors (aka PROFESSIONALS) would know better. Fucking perverts.

[thesilentshadow30]

I was in Best Buy one time just looking at the PC games and such. While I was looking this guy asks me how much something is, I tell him I don't know (not thinking much about it and trying to ignore him). Well he then starts asking me if "we" have something he was looking for (I can't remember exactly what it was). I tell him I don't F**king know if they have it just look. I guess that kinda pissed him off (who cares I didn't work there), he starts saying that the shelves are arranged terriblely and unorganized to where you can't find anything nothing is priced... I want to speak to your manager this is ridiculous! By this time I was sick of this guy, I mean hell I don't work at this place I was just looking as a CUSTOMER. I just told the guy to take his ass up front and find the manager I don't F**king care, I don't work here you stupid F**k so go do whatever you want and stop f**king bothering me. The guy looked at me and didn't say a single word, he turned and walked away.

I don't know how he could have thought I worked there, BB employees all were blue shirts (at least around here). I was wearing jeans and a black tshirt.

[Kuros]

I was in Best Buy one time just looking at the PC games and such. While I was looking this guy asks me how much something is, I tell him I don't know (not thinking much about it and trying to ignore him). Well he then starts asking me if "we" have something he was looking for (I can't remember exactly what it was). I tell him I don't F**king know if they have it just look. I guess that kinda pissed him off (who cares I didn't work there), he starts saying that the shelves are arranged terriblely and unorganized to where you can't find anything nothing is priced... I want to speak to your manager this is ridiculous! By this time I was sick of this guy, I mean hell I don't work at this place I was just looking as a CUSTOMER. I just told the guy to take his ass up front and find the manager I don't F**king care, I don't work here you stupid F**k so go do whatever you want and stop f**king bothering me. The guy looked at me and didn't say a single word, he turned and walked away.

I don't know how he could have thought I worked there, BB employees all were blue shirts (at least around here). I was wearing jeans and a black tshirt.

Some people are just fucking stupid. They can't be bothered by looking for an employee, so they ask the nearest person that looks like they could be an employee.

Maybe if said people would ask a bit nicer they would get helped.

[supermariomelee]

Here's one from my first days working in customer service for Meijer last week(it was friday that this happened).

I got a call about a hour into my shift from a mother. Apparently she bought a English short haired Guinea Pig the day before. When she got it, thought that it was a female, but turned out to be a male. I had to explain to her that the employees that work in the pet section sometimes are regulars for other departments(since people call in sick the day they're scheduled) and are not trained to determine the gender of the guinea pigs(since they're all in one cage). She repeated about 3 times saying that "this is BS and it's making her kid cry that it's a boy(WTF?)" and then asked to return it for a refund. For anyone that doesn't know, most stores don't do returns for small animals unless they die within 14 days of the purchase date.

So I had to explain to that and that she would wanted to discuss it with the department manager who was scheduled to come in 2 hours later, since I wasn't authorized to do refunds as odd as this. Which she basically said that "there'll be hell to pay if I don't get a refund when I go up there" as she ended the conversion and hung up on me.

3 hours later, the lady comes in with raggy clothes with a box that we put pets in asking for the pet department manager(who was clocked in). Which I paged her and it took about 10 minutes for her to get to the customer service desk to talk about it(I mentioned the call when she clocked in just in case). Which the manager asked to look at the guinea pig and sure enough it was a male. Which the manager told her that she was sorry and that they could give her a $20 gift card for the screwup, but couldn't take it back(due to disease reasons) for a refund.

Apparently the lady didn't care and said that she'd take the gift card, but still wanted money back for the Guinea Pig. At this moment I finally got tired of it and since I had $20 to blow on something, I offered her the $20 for it since it looked in good shape. Which it took a few minutes of telling her that the store won't give the money back and that you'd be making money off of this with the gift card too. Which she finally accepted it and as she walked away yelling "I'm never buying anymore pets here!!". Which I had to get the manager to fill out the paper work on the gift card and got yelled at for offering money to a customer(even though the manager didn't say anything when I first offered it). By the time everything ended, I still had a hour left on my shift.

So I asked for a 5 minute break, went and bought a bag of carrots, so the Guinea Pig had something to eat while I worked the remaining time. Which after clocking out, took it directly home, put it in my extra cage and gave it new food and water. Although the day was a pain in the ass(mostly cause of that woman), at least something rewarding came out of it, my fourth guinea pig(which it's name is Hunter).

[Scorch]

I totally thought you were going to take the $20 then return it and get the gift card so you'd have $40.

[supermariomelee]

I totally thought you were going to take the $20 then return it and get the gift card so you'd have $40.

No, I'd rather have another animal, plus like I mentioned in the story, he couldn't be returned. Of course I've got to take it to a vet this week, to get it checked for disease, just in case. For those that don't know, Guinea Pigs live 4-7 years, so you're getting your money's worth for $20.

Has anyone else got yelled at by managers before for offering to a customer for a item that couldn't be returned? It's first time I've offered money, so I didn't know what to expect from the managerment.

[DuelLadyS]

Although the day was a pain in the ass(mostly cause of that woman), at least something rewarding came out of it, my fourth guinea pig(which it's name is Hunter).

My sister's got a Guinea Pig named Hunter!! Calico colored lil' s.o.b. who likes to throw his litter out of cage. Affectionate, tho'. :D (hers is #2 of 5. #5 is a boy named Zipper with amazingly colored fur- deep copper-red instead of the usual rust orange-red. :D

And lemme know if someone does that with a girl... my sis is on the lookout for a cagemate for the black pig, Sophie- Sophie's a boy. We messed up too:D )

[GizmoGC]

I offered her the $20 for it since it looked in good shape

I don't know why, but that sentence made me bust into laughter.

[Ziv]

Sometimes I will move around policies without completely breaking them as long as it's not something that would look suspicious to anyone with one working brain cell. But common sense doesn't always prevail in some people.

Few months ago a guy comes in early one day to trade in his XBox and a few really old games. Policy is to test systems that come in if it's not too busy. He's the only customer (and I use that word lightly in this case) in the store so I test the system with his game. Rainbow 6 Black Arrow. System gives dirty disk error even though the game has no scratches or smudges. I show the guy and say "your system isn't fully working. I can only offer you 20$ in store credit." He flips out saying that system was just working at home. "Is this your system?" yes. "Is this your game?" yes. "Well, it's not working now."

The system was in good shape so I offered to take it at full value for 70 credit because I was in a good mood, having only been open 30 minutes or so. I can say that I had a morning rush of people, and I wanted to keep the line moving. I asked him what he wanted with his credit. I guess I shouldn't have been amazed by his stupidity. He wants another XBox.

"I can't do that. If the system works as you said it does, then you don't need another one." If he had wanted a PS2 I would have done it for him. But don't try to put one over on me.

[brainstorm]

i used to work at a baskin robbins...

anyway one night this guy comes in with his wife, and i approach them. he goes "do you guys have a bathroom for my wife to use?" we have one in the back, but its for employees only, so i tell him we dont, but mcdonalds which is next door has one. so he responds with "you know its illegal to not have a place to wash your hands if you sell food" mind u we have 2 sinks in the front...

anyway i get the rest of his order, and then i ask him if he would like anything else... he goes "are you gunna let my wife use the bathroom now?" so i kindly reply, "sir we dont have a bathroom" so he goes "oh yeah? well you can take this ice cream and shove it up your ass." so im kinda like whatever, ive dealt with a-holes before, but he keeps going with the name calling and whatnot, to the point where his wife got disgusted with him and went outside. so finally im like "youre a f'n a-hole" and hes like "what did you just say?" and gets all up in my face. i swear i have no idea why he didnt hit me, i was convinced i was bout to own his jaguar :)

but hes like "say that to my face like a man" so i repeat it. he goes "i shit bigger than you" and walks out...

"i shit bigger than you????" wtf is that hahahah

i got another one too:

one time this guy comes in and buys 2 cappucino blasts, one of our drinks. now we always try to "sell up," its part of the job. he asks for the large, we have 3 sizes, regular, large, and jumbo. so i go "you could get the jumbo for 50 cents more" so he goes "alright." anyway i make them and ring him up. it comes out to 9.98, 4.99 a pop. he goes "why is it an extra dollar, the board says their 3.99 a piece" i go "well i asked you if you wanted the jumbo, which i told u was 50 cents more because we dont put tax on the jumbo" and i offer to make them the large instead and charge him accordingly. he says "thats bull im a fireman, im pissed now i want a refund"

i respond with "im sorry but our store is not burning down, and im not authorized to give you a refund" so he threatens to bring a cop down. so im like "go ahead hes gunna tell you the same things i am"

anyway about 15 minutes, this guy walks in with a cop. the cop asks the problem and i explain it. anyway the cop turns to this guy whos absolutely FUMING and goes "hes offering you exactly what you wanted, and you're saying no" laughed it off and left. anyway, the guy left with no blasts and no money, i think he eventually called my boss cuz i gave him the office number and he got his money back...

some people are so retarted tho, and way too passionate about food...

[brainstorm]

I guess I shouldn't have been amazed by his stupidity. He wants another XBox.

wow.

thats all im gunna say and im sure everyone feels the same

[tauruskatt]

Guy and his son walk in today, and he goes, "okay, two things, first, can you show my son how to work this [a psp], and second, do you have any tapes for it with movies?"

So this is very cute to me, and the son plops it up on the counter and the dad adds, "and how do you put the tapes in, because it's not working"...

I open up the disc drive, and there's the sample disc...on it's own, without the white plastic protective covering, sitting in there...:shock:

:lol:

not the last to be sure, but the first time I've seen anyone do it, it just baffles me how someone can spend $250 on something and not at least glance at the instruction manual. they bought a used game and we went over how to put it in there and how the power and hold buttons work before they left, and I compared a video game system to a toaster, which is one of those things I thought I'd never say. ;)

[emceelokey]

Oh man I got so many stories. I used to work at a Gamestop and I got ennough stories about the management let alone the customers. I work at TRU right now and have been for about 9 months now and have added a few more stories to my library from there as well. After looking at the thread headline the first story that came to my head was from TRU right after Christmas maybe around the first week of Jan.

Well I work in the "R" Zone (video game section) and I know my games and I'm more than qualified to handle that section. Working as usual and if you work in the "R" Zone you're basically stranded in there for your whole shift except for your lunch breaks. So, in order for me not to blow my brain out from how slow it usually is in there I have a radio and I listen to the local hip-hop/R&B station. I'm working then some kids come in and they finally find what they wanted, which was DDR Max and a dance pad for the PS2. The kids didn't have enough money for it so they went to get they're mom. Now begins the moment that will forever prevent me from being religious. The mom comes in being very rude, like shes talking to little disobeident kids but just to everyone, and decides to look at the game to see if it's appropriate for her kids. She ask me what kind of music is on the game. I said it's basically like the stuff you see on MTV and such. Stuff along the same lines of Britney Spears or what have you. Nothing bad that wouldn't get played on the radio or t.v. and this is her response "Britney Spears has no respect for her body. " I don't want them listening to any of that "gangster" rap either. Yes "gangsTER" not "gangSTA" rap. I told her no there's nothing like that here. "we listen to wholesom Christian music". Then she proceeded to call her husband to approve if it was appropriate or not. Then she asked if there was any game like that that had better music of or if there were any games that were'nt offensive. I told her if you're looking for stuff like that then you probably shouldn't be buying video games. She continues to talk on the phone with her husband or whoever and decides not to buy the games.

I looked at her kids and I could tell that one day they're going to kill her in her sleep and not give a second thought to it. I swear that's one of the things I hate the most. WHen parents teach their kids how to be rather than teach them what's right or wrong. I hate seeing children sheltered like that. But anyway as she was leaving she said "I don't mean to tell you how to do your job but rap music isin't appropriate for the work place don't you think?" I didn't even bother to resopnd to that. If I did I would have probably spit in her face and took her purse. Then as she was leaving the store after buying whatever from the rest of the store she even went as far as telling the manager that I had rap music playing. That was her complaint. I wasn't rude to her I anwsered all of her questions the best that I could and really there was nothing to complain about but I guess she needed to complain about something to start her day off. I bet you she's addicted to some sort of perscription drug. Poor kids though (probably 10 and 8 years old) that was enough crap to have to deal with for 20 minutes. Those kids have to live with that shit.

[gokou36]

I used to manage a movie theatre before I became a real corporate whore and started working for the bank in mortgage lending. I used to get a laugh out of when people would get the combo, which is a large butter popcorn, candy, and a drink for like 10 bucks. Of course they want the popcorn layered in butter, a large thing of Goobers, and then get.. a diet coke. It's a little baffling to me.


Ever thought that they could be diabetic?

[Kayden]

Ever thought that they could be diabetic?

Then why would they get a sugar loaded candy?

[supermariomelee]

I don't know why, but that sentence made me bust into laughter.
Yeah, I know. I was thinking that when typing it, but it was the best I could think of at the time. What I meant was that it didn't look like he was sick and anything was wrong with him.

And for some reason, I feel like I'm having deja-vu. I could swear I read almost the same TRU story in the original story thread.

[Kayden]

For those that don't know, Guinea Pigs live 4-7 years, so you're getting your money's worth for $20.

Do you think it'll become rare/valuable? :lol:

[gokou36]

Then why would they get a sugar loaded candy?


He did say it was a combo. Maybe it was cheaper and they could give the candy to someone else.

[nakanenui]

And the way they price the popcorn is like:
small : 3.75
medium: 4.25
large: 4.75

Might as well get the huge one and share with friends, it's less of a ripp off... the only thing is that bucket is deceptively big, and you end up not finishing it between you and friends.


save a buck, put on a few pounds. deceptively telling cheapasses to gain weight.

[supermariomelee]

Do you think it'll become rare/valuable? :lol:

Don't really know. But I have noticed that the prices for them have been going up lately for them. Last year when I bought my first 3 guinea pigs, they were $15 each at most stores. Now they go for $25-$30 each, don't know why the price hike on them recently appeared. Oh, and some advice, get them timothy hay, they love that(wal-mart has it the cheapest). Yeah, I'm not only a CAG, but I'm a cheap ass pet owner. :)

[Kayden]

I love popcorn... even when I get the ginormous 2 ton barrels of it, I generally empty it at least once and refill and then I also usually get it filled up again on the way out.

=P~

[Reality's Fringe]

Something that I found funny for some reason raised a good "Question of the day": Why is it that girls think men don't know that they defecate?
I just got a call from a girl living in one of our University's rental properties that went like this:

"Hello, Physical Plant"
"Uhm. *pause* Is that woman who works there in today (Ed note: Forget the fact that we have at least 9 women working in this part of the office)?"
"No, she called in sick this morning, but I'm sure I can help"
"*another long pause*Well, something's wrong with my toilet"
"Ok, what's it doing?"
"It's, you know*pause* The water's not working right I guess."
"Ok, do you mean that no water is returning to the tank?"
"No, *pause* you know, the water's not going down like it should*trails off*"
"Ok, so it's clogged then."
"No, I don't-I mean, I don't think*trails off again* It's just not working right."
"Is the water remaining in the bowl when flushed, and rising?"
"Well, kinda, Yeah*sounds kind of sad*"
"Ok, do you happen to know what it might be clogged with?" (Note: I don't have to ask this, but it helps our plumbers to know if it's something as simple as hair, or as complicated as a bunch of pingpong balls and sweatbands...don't ask)
"*sounds horrified*No!"
"*me trying not to laugh* Ok, I'll page a plumber and get him over there."
"*pause*Alright, uhm, I have to go out, but he can just let himself in. Is that ok?"
"Sure"
"*pause*Thanks."

Like I think that women are not capable of destroying some indoor plumbing. Give me a break. Just have the decency to tell me you clogged it with your huge, disgusting, un-ladylike shitballs. That call took longer than it should have as all I needed was "This is *name* at *address*, my toilet is clogged". I work at a place that handles all kinds of bizzare cleaning/repair. I've seen and heard a lot worse because, as many of you know, college students are a gross bunch.

[Kayden]

"Ok, do you happen to know what it might be clogged with?" (Note: I don't have to ask this, but it helps our plumbers to know if it's something as simple as hair, or as complicated as a bunch of pingpong balls and sweatbands...don't ask)
"*sounds horrified*No!"
"*me trying not to laugh* Ok, I'll page a plumber and get him over there."



:applause::lol::rofl::lol:

I would have shit myself laughing...

[adamsappel]

About the rap/hip hop music playing, I have to agree with the mother. I can appreciate how boring a job can get, but if I'm shopping in a kids/family store, I don't want my children exposed to "$$$$az" and "ho's" who gots to "back that ass up." Put the radio on a MOR station or just suffer that voice in your head.

I've worked as a cook in a kitchen, and I was always amazed at patrons who would order custom meals that weren't part of the menu. Yes, we have bread. Yes, we have eggs. Why does that mean I should make you French toast?

I worked for an insurance company in the department that handled all the direct mail policies. A lot of the envelopes come back empty, a little bit of creative anarchy since the company has to pay the postage. One day we got an envelope back that was not only stuffed with some of the vilest pornography I'd ever seen (pre-Internet), but it also contained either several months or persons' worth of pubic hair.

[Kayden]

About the rap/hip hop music playing, I have to agree with the mother. I can appreciate how boring a job can get, but if I'm shopping in a kids/family store, I don't want my children exposed to "$$$$az" and "ho's" who gots to "back that ass up." Put the radio on a MOR station or just suffer that voice in your head.

Agreed, I hate going into a store and hearing *thump*thump*thump*$$$$A!

..err... I suppose I should clairfy I mean in reguards to the radios...
.uh... well... you know what I mean.

[salsa_shark]

I got a call last week

ME: Thank you for calling GameStop, where we buy and sell used games, this is Ryan, how can I help you ?

PERSON: I need something settled, I had no idea who to call

*voice in background : come on man this is stupid !!*

ME: Okay, I'll do my best, what's the problem ?

PERSON : Which was released first, *yelling in background* Shut up G !!! ..Which was released first, ps2 or gamecube ?

ME: ps2

PERSON : Yes ! I knew it ! (to the person in background:You owe me twenty dollars Bish !

*voice in background: Bullshit ! Bullshit ! Whatever I'm not giving you twenty..*

***CLICK**

A bet gone wrong.

lol.

[Mr.Answer]

You threw away some comedy gold by telling the guy you don't work there. It would have been very fun for the guy to go complain to the manager, bring him over to you and have the manager say " this guy doesn't work here!"




I was in Best Buy one time just looking at the PC games and such. While I was looking this guy asks me how much something is, I tell him I don't know (not thinking much about it and trying to ignore him). Well he then starts asking me if "we" have something he was looking for (I can't remember exactly what it was). I tell him I don't F**king know if they have it just look. I guess that kinda pissed him off (who cares I didn't work there), he starts saying that the shelves are arranged terriblely and unorganized to where you can't find anything nothing is priced... I want to speak to your manager this is ridiculous! By this time I was sick of this guy, I mean hell I don't work at this place I was just looking as a CUSTOMER. I just told the guy to take his ass up front and find the manager I don't F**king care, I don't work here you stupid F**k so go do whatever you want and stop f**king bothering me. The guy looked at me and didn't say a single word, he turned and walked away.

I don't know how he could have thought I worked there, BB employees all were blue shirts (at least around here). I was wearing jeans and a black tshirt.

[electrictroy]

Then the guy would have complained, "Well you should make your employees wear nametags! So we customers know who the workers are!"


Customers will never, ever, ever say, "Oh, sorry. I was wrong." They always blame someone else.

troy

[electrictroy]

Has anyone else got yelled at by managers before for offering to a customer for a item that couldn't be returned?


Returning the guinea pig, and then selling it to you, was the store breaking the law. That's why you got yelled at. You put your manager's ass on the line w/ the government.

I tried to buy some underwear that had been returned (it was obviously new, just opened), but the store absolutely/positively could not sell it to me or any other person. The law forbade it.



Yeah it's stupid, but that's government socialism for you. Bye-bye common sense.
troy

[electrictroy]

The mom comes in being very rude... She ask me what kind of music is on the game. I said it's basically like the stuff you see on MTV and such. Her response "Britney Spears has no respect for her body. " I don't want them listening to any of that "gangster" rap either. Yes "gangsTER" not "gangSTA" rap. I told her no there's nothing like that here. "we listen to wholesom Christian music".
My mom was like that, albeit not a bitch. My mom's rule was simple - No PG movies & no rock'n'roll. Of course, now I watch porn, so it didn't really work. ;-) My mom didn't go around acting anti-Christian (which is what this woman did.)

I would have advised her to try a game like Donkey Konga or Rez. Also, I would have mentioned that DDR doesn't have Britney. It's basically just dance music.



By the way, "gangsta" is merely a dialectal slurring of the word "gangster", so what that woman said was not incorrect.

troy

[dastly75]

By the way, "gangsta" is merely a dialectal slurring of the word "gangster", so what that woman said was not incorrect.


Well she got the dialect pronounciation wrong but I really wouldn't expect someone of that generation to understand our generation's dialect. Esp. a mom

[vietgurl]

i used to work at a baskin robbins...

anyway one night this guy comes in with his wife, and i approach them. he goes "do you guys have a bathroom for my wife to use?" we have one in the back, but its for employees only, so i tell him we dont, but mcdonalds which is next door has one. so he responds with "you know its illegal to not have a place to wash your hands if you sell food" mind u we have 2 sinks in the front...

anyway i get the rest of his order, and then i ask him if he would like anything else... he goes "are you gunna let my wife use the bathroom now?" so i kindly reply, "sir we dont have a bathroom" so he goes "oh yeah? well you can take this ice cream and shove it up your ass." so im kinda like whatever, ive dealt with a-holes before, but he keeps going with the name calling and whatnot, to the point where his wife got disgusted with him and went outside. so finally im like "youre a f'n a-hole" and hes like "what did you just say?" and gets all up in my face. i swear i have no idea why he didnt hit me, i was convinced i was bout to own his jaguar :)

but hes like "say that to my face like a man" so i repeat it. he goes "i shit bigger than you" and walks out...

"i shit bigger than you????" wtf is that hahahah

i got another one too:

one time this guy comes in and buys 2 cappucino blasts, one of our drinks. now we always try to "sell up," its part of the job. he asks for the large, we have 3 sizes, regular, large, and jumbo. so i go "you could get the jumbo for 50 cents more" so he goes "alright." anyway i make them and ring him up. it comes out to 9.98, 4.99 a pop. he goes "why is it an extra dollar, the board says their 3.99 a piece" i go "well i asked you if you wanted the jumbo, which i told u was 50 cents more because we dont put tax on the jumbo" and i offer to make them the large instead and charge him accordingly. he says "thats bull im a fireman, im pissed now i want a refund"

i respond with "im sorry but our store is not burning down, and im not authorized to give you a refund" so he threatens to bring a cop down. so im like "go ahead hes gunna tell you the same things i am"

anyway about 15 minutes, this guy walks in with a cop. the cop asks the problem and i explain it. anyway the cop turns to this guy whos absolutely FUMING and goes "hes offering you exactly what you wanted, and you're saying no" laughed it off and left. anyway, the guy left with no blasts and no money, i think he eventually called my boss cuz i gave him the office number and he got his money back...

some people are so retarted tho, and way too passionate about food...

I worked at Baskin Robbins for a couple of years. I love the people who would pay out of the tip jar; I usually don't mind if a customer is short a few cents and asks politely to take a nickel or something out of a tip jar, but I'd have customers who would pay for their entire ice cream cone by sticking their hand into the tip jar. I also had a customer one time who took the cup that held the tips after telling me that he thought that kids like me needed to learn that money wasn't free (I had the occassional tip stealer...but this guy supposedly wanted me to learn some moral lesson from it.) I also had a few people who would come in and practically taste every single flavor and then leave; I once had a woman come in, ask for 10 tastes of Mint Chocolate Chip, and then leave. Then you would get those people who would order a banana split and then yell at you for making them fat...good times.

In other news, a week ago, I had a customer come in with his broken PS2 wanting a refund. He told me he bought it a couple years ago when I asked him when he purchased the system. The guy went crazy on me when I started to explain our return policy, saying that since we sold sony's products, we obviously "endorsed" their faulty products and were scamming good customers. Another customer came to my aid, telling the guy that I was only an employee there and had no control over the store's policies and that if the guy was nicer, I would probably be willing to help him find the best solution to his problem. Too bad that didn't work...the guy got even more mad and started accusing me of "endorsing" EB Games by working there, which also meant I "endorsed" Sony's crappy products, etc (his favorite word must have been "endorse.") I got pissed and told him that I endorse the right of every person to make a living, that I endorse paying for my education, and that I am sure that if he had to choose between living on the streets (okay, fine, I was exaggerating a little to the guy since I'm sure I can find another job if I needed to, but I was really pissed at this point) or endorsing the policies of EB Games, he would endorse the same f*cking thing. The guy spit in my face and walked out. I really don't like certain people...

[Kuros]

I would have clocked out and kicked his ass if someone spit in my face.

[neocisco]

I worked at Baskin Robbins for a couple of years. I love the people who would pay out of the tip jar; I usually don't mind if a customer is short a few cents and asks politely to take a nickel or something out of a tip jar, but I'd have customers who would pay for their entire ice cream cone by sticking their hand into the tip jar. I also had a customer one time who took the cup that held the tips after telling me that he thought that kids like me needed to learn that money wasn't free (I had the occassional tip stealer...but this guy supposedly wanted me to learn some moral lesson from it.) I also had a few people who would come in and practically taste every single flavor and then leave; I once had a woman come in, ask for 10 tastes of Mint Chocolate Chip, and then leave. Then you would get those people who would order a banana split and then yell at you for making them fat...good times.

In other news, a week ago, I had a customer come in with his broken PS2 wanting a refund. He told me he bought it a couple years ago when I asked him when he purchased the system. The guy went crazy on me when I started to explain our return policy, saying that since we sold sony's products, we obviously "endorsed" their faulty products and were scamming good customers. Another customer came to my aid, telling the guy that I was only an employee there and had no control over the store's policies and that if the guy was nicer, I would probably be willing to help him find the best solution to his problem. Too bad that didn't work...the guy got even more mad and started accusing me of "endorsing" EB Games by working there, which also meant I "endorsed" Sony's crappy products, etc (his favorite word must have been "endorse.") I got pissed and told him that I endorse the right of every person to make a living, that I endorse paying for my education, and that I am sure that if he had to choose between living on the streets (okay, fine, I was exaggerating a little to the guy since I'm sure I can find another job if I needed to, but I was really pissed at this point) or endorsing the policies of EB Games, he would endorse the same f*cking thing. The guy spit in my face and walked out. I really don't like certain people...

You have posted some stories where customers are prety abusive to you but this has to be the worst. I really feel for you on this last one. I can't believe someone would actually treat another person like that over something so trivial. If I had been that other customer in the store it would have been extremely difficult not to beat that piece of trash senseless. I'm sorry you had to go through that.

[Kayden]

I would honestly be too pissed to do anything. I would be too angry to move. I'd probably just stand there until closing and the start screaming after I calmed down enough to just be livid.

[vietgurl]

When I told my boss the next day, he told me that he thinks that people tend to be meaner towards me because I appear to be more vulnerable so they end up targetting me. Everyone at my store has commented in some way or another on how pissed customers seem to zero in on me even with my other coworkers there. Or maybe I need to start working in a nicer area, lol.

Why can't we all just be nice

[greendc27]

I work at a Cousins subs. I had a guy come in today who put in his order, handed his me his money and then sneezed in his hand. We're talking chunks. The guy complained to me when I set his change on the counter instead of handing it to him. I had to be nice cause my boss was right there but it was one of the most disgusting customers I've ever had.

[Ledhed]

I work at a Cousins subs. I had a guy come in today who put in his order, handed his me his money and then sneezed in his hand. We're talking chunks. The guy complained to me when I set his change on the counter instead of handing it to him. I had to be nice cause my boss was right there but it was one of the most disgusting customers I've ever had.

A dude puked in our store the other day. I'm talking a grown man. After he did, he came to the counter, not to ask for some cleaning supplies so he could clean it himself, but to simply inform us of it so that "we could get around to it."

I hate all of you. Every last one.

[greendc27]

A dude puked in our store the other day. I'm talking a grown man. After he did, he came to the counter, not to ask for some cleaning supplies so he could clean it himself, but to simply inform us of it so that "we could get around to it."

I hate all of you. Every last one.
Oh I know what you mean, a few days ago a guy came out of the bathroom and told me the toilet was plugged. Yeah, he must have decided it would be a good idea to flush it anyway. As mean as it is thank god I'm a manager cause I would have puked trying to clean it up. It was everywhere.

[Arikado]

A dude puked in our store the other day. I'm talking a grown man. After he did, he came to the counter, not to ask for some cleaning supplies so he could clean it himself, but to simply inform us of it so that "we could get around to it."

I hate all of you. Every last one.

Yeah, and guess who had to clean it up, despite coming in for a later shift?

I, too, hate all of you.

[Scorch]

If someone spit in my face, i don't care about my body frame or his, asshole's getting sacked

[Ledhed]

Yeah, and guess who had to clean it up, despite coming in for a later shift?

I, too, hate all of you.

Shoulda made Sam clean it up; it was his idea for us to do it from what I hear anyway.

Also, sorry you had to cover my shift. I woulda been there, but, y'know, jail and all. ;)

[Arikado]

Shoulda made Sam clean it up; it was his idea for us to do it from what I hear anyway.

Also, sorry you had to cover my shift. I woulda been there, but, y'know, jail and all. ;)

Yeah, I was telling Sam to do it, since he was there when it actually happened and because he's new. But he kept saying he wasn't going to do it, so Kristy was about to start cleaning it up. I stopped her, saying I'd do it, so Sam got a chuckle out of it. Clay came in later that night and laughed in my face. Fucking pricks.

[Ledhed]

Yeah, I was telling Sam to do it, since he was there when it actually happened and because he's new. But he kept saying he wasn't going to do it, so Kristy was about to start cleaning it up. I stopped her, saying I'd do it, so Sam got a chuckle out of it. Clay came in later that night and laughed in my face. Fucking pricks.

Good to see that chivalry is alive and well in the youth of today. Sam and Clay will die alone. That's more satisfying than anything you could do or say to them.

[greendc27]

Yeah, I was telling Sam to do it, since he was there when it actually happened and because he's new. But he kept saying he wasn't going to do it, so Kristy was about to start cleaning it up. I stopped her, saying I'd do it, so Sam got a chuckle out of it. Clay came in later that night and laughed in my face. Fucking pricks.

You guys never said where you work.

[Ledhed]

You guys never said where you work.

GameStop. Your brother is aware of this, so somehow I assumed that, telepathically, you would know as well.

[greendc27]

We're twins. I feel his pain but can't sense his thoughts.

Edit-My brothers a bastard cause he cheats at halo. :)

[electrictroy]

When I told my boss the next day, he told me that he thinks that people tend to be meaner towards me because I appear to be more vulnerable so they end up targetting me.

Piece of Advice - Don't talk back. I used to work in JCPenney's Catalog/Credit department, and had a LOT of complaining customers accusing me, personally, of rejecting their cards or charging them a late fee. I leanred to adopt this approach:

- Maniac walks up to counter.
- Starts yelling.
- I stand there nonchalantly, not saying a word.
- Continues yelling.
- Eventually runs of of steam & shuts up.

When the maniac starts acting like a normal person, *that's* when I start helping them. I refused to help people who were acting like assholes. I would just stand there & do nothing, until they started treating me with respect.

The key is *don't talk back*. That just makes the situation worse.

troy

[OzCatter]

I work at a theme park here in Kansas City, some might have heard of it, Worlds of Fun. Anyways, this one day, it was like Dukes of Hazzard reunion day or something because there were rednecks and mullets all over the place. Several times in the day, I got harassed for various things, like why I dont do my job right, how the park is not clean near the front entrance, which is not my area anyways. So this one guy walks up to me, and yells at me, "Now sonny, I payed $36 f'in dollars to get in this suckhole, now you take me to where the beer is!", I kindly say, "Sir, it's right acrossed from you, at Zarda" and he was like well, "you could have told me in the first place!".

Several hours later, I get a call on the pager(I was lead for the day), we had a throwup mess that needed to get cleaned up. I get the DVouer, which eats up the puke and makes it into a jelly, and a broom and dustpan. Turns out this guy ended up getting drunk for drinking 12 beers at Zarda, Worlds of Fun has no limits on beer, and he walked all the way to right by our base to Thunderhawk, and puked everywhere. I go there and find him standing barely right there, with his kids looking as embarrased as ever, and he goes "Damn, kid, never let me drink like that again". I then, say, "Whatever", clock out, and go on a stress break.

-Cal

[browneyedgal68]

Like I think that women are not capable of destroying some indoor plumbing. Give me a break. Just have the decency to tell me you clogged it with your huge, disgusting, un-ladylike shitballs. That call took longer than it should have as all I needed was "This is *name* at *address*, my toilet is clogged". I work at a place that handles all kinds of bizzare cleaning/repair. I've seen and heard a lot worse because, as many of you know, college students are a gross bunch.[/QUOTE]


Uh, hate to break it to you, but it probably wasn't shitballs clogging it up, it was a tampon. That's why she asked for the woman. I've seen lots of men get skittish over the mere mention of feminine products, so I see her point.

[browneyedgal68]

Oh, I love getting mistaken for a worker at stores. I was in a Penneys last week when that happened, as I was PUSHING MY BABY IN A STROLLER! Cuz, ya know, Penneys has a great bring your kids with you while you work policy now, I guess.

When I was in retail, the hands down ickiest, creepiest customer was one we actually reported to the cops.

This guy comes in to get something framed. He starts with a really nice head shot of a young boy. My assistant mgr takes over, who was a very 'pretty' man, very young, I go away. I come back about 20 minutes later, guy's still there, pics everywhere, assistant looking freaked.

Turns out, all these pics he wanted framed were young boys in various states of undress, in front of this wall of books, kind of office looking place (not a backdrop). Ooohhh, not good. I call the number the guy left to see where he works--it's a Dept of Children and Families office! My day just went in the crapper. I call cops, they send detective. Detective looks at pics, asks if we can stall the dude. I say, yep, we'll say frames are backordered. He takes pics away, and I see the guy is busted in the newspaper about a month later for child porn. We think he liked the looks of the assistant and that's why he came out with the naughty pics.

[AlanSaysYo]

A short but fun one:

When I worked at Meijer in the furniture department, I was there alone one evening helping a couple with a fold-up picnic table. It was the kind with the collapsing metal rods and hinges. We had them displayed upright in a cardboard box, and as I picked one up out of the box, it slid back down through my hands, and the metal hinge on the side sliced my left hand wide open. It wasn't just a little scratch; it was from the middle of my index finger down to the bottom of my palm, so I immediately had an obvious handful of blood. I just looked at the customers and said something to the effect of "I think I'll need to get this washed off." And of course the couple, being the good citizens they were, replied with "Well who's gonna help us with this table?"

[Reality's Fringe]

Uh, hate to break it to you, but it probably wasn't shitballs clogging it up, it was a tampon. That's why she asked for the woman. I've seen lots of men get skittish over the mere mention of feminine products, so I see her point.


Point taken and referenced for future situations. I actually never thought of that....regardless, I think it's way funnier the other way, so in the interest of personal humor I will remain staunchly in support of my earlier explanation.

*Edit* Her discretion is futile anyway, as I will get the report from the plumber detailing the problem to be entered into the database. I will soon know the secret, and so shall CAG. Mwa ha ha!

[thesilentshadow30]

I've got a few stupid phone calls back when I managed a roller skating rink...

Caller: " How much does it cost to get in on QUARTER night?"

Me: " ummm a QUARTER."


Caller: "What time does the 7 to 11 skating session end?

Me: " ummm 11"

I used to get lots of stupid calls like that. I am so glad I got out of there. I hate dealing with the public, people can just be so stupid.

[fatmanforlife99]

i work at best buy in texas and the customers are horrible they always have somthing bad to say to you or about the store and the next time i see them they are always different but best buy has good discounts for employees so that is how i stand the rude attitude from many

[gokou36]

GameStop. Your brother is aware of this, so somehow I assumed that, telepathically, you would know as well.


Which one you work at, green oaks or parks mall?

[Ledhed]

Which one you work at, green oaks or parks mall?

Arkansas and 360, actually.

[Demolition Man]

Okay if you want to read some bad stuff.... from a woman named Manda who wrote them on the Planet Feedback website.....

Go here. (http://www.smaug.org.uk/manda.html)

But don't say I warned you... it contains letters that are VERY unreadable but if ou can make sense of them then you'll be laughing your fucking ass all the way to Mars.

Best line of them all...

SO MY MOM GOT UP TO GET HER HOT DOG AND GOT ARTHRITIS ON THE WAY.

[Demolition Man]

This is a fake letter I wrote on the CustomersSuck.com site done in the Manda style from the post I made above. A few bits of this letter are based upon situations I have dealt with in my days but however the names in this letter (besides myself) are fictional to protect the innocent. ;)

To: Circuit City

FIRE THAT BRYON PUNK!!!

Dear Circuit City,

I am writing to inform you of a problem with the staff attitude/knowledge at one of your stores. The store I'm refering to is located at BY NORHTOWN MALL.

LAST NIGHT ME AND MY KIDDS WERE BORD SO WE DECIDEED TOO STOOP BY CIRCTIT CITY. WE JUST MOOVED IN THE AREE AND ALTHO I HAVE HAAD PROBLEMS IN THEE PAST WIT YU I DECIDEE TO GO ANYWAYS. SO WE SHOW UP AND I DROOPED MY KIDS OFF BY THE VIDEOS GAMES. THE EMPLOYYEEE I THIHNK HIS NAME WAAS SHEEN OR SWAN HE JUST ROOLED HIS EYES AS HEE WAS BUSY TAWKIN TO ANOTHER EMPOLYEE A FEMAHLE PROBLY TAWKIN BOUT GITTIN DRUNK ATER WERK. ANYWHY I WHANT OVER TO THE DEEVAHDVD AREHA AND I HERD DET PASIN OF KRIST WHAS OUT BUT DIS PUNK NAMED BRYON TULD ME IT WAS NOT. I DID NOT WANT TO AGUE WIT HIM SO I WENT TO LOK FOR SUMTHIN. I FUND HELBOY AND FIGURD IT WULD BE GOD FOR MY KIDS A MOVIE ABOUT SUPERHERROS. I WENT UPSET WEN I SAW ONLY WHYDESKREN COPYES. I AKED BRYON WHERE IS DAH FULSKREN AS I WHENT DE ENTYRE MOVIE WHYDESKREN CUTS IT OFF. SO BRYON GITS AN ADDITUUDE WIDTH ME N SEZS HAYBUY IS ONYLY OUT IN WHKDESCRHEN. I THEN RELIZED THIS MIGHT BE RACIALY MODIVATED SINCE HE NOTICE THAT MY 9 YEAR OLD SON IS PART BLACK AND MY 6 YEAR OLD IS HALF INDIAN. SO I AKED IF THY HAD IT ON VCR VIDEO AND BRYON GET SNYPEY N SAYED NO WE HAVENT CARYED VHS IN OVER FORU YEERS WHIH IS A LIE. SO I ASKED FOR A MANGER AND BRYON IS LIKE WHY N I SAD U ARE NOT DOIN UR JOB AND U LIE TO ME AND U ARE BEING A RACIST AND A TERRIST. NWO MY KIDS ARE CUMIN OVER AND I TELL THEM TO GO BACK TO PLYIN GAAMS SINE I WHAS GITTIN MAAD. FINLY A MANGER CAME HIS NAME I HTINK WAS BRAD OR CHAD AND HE SAYWED WHT WAS RONG AND I TEL HIM THHT BRYAN SI A LIYAR AND A RACIST AND A TERIST AND WILL NOT SEEL ME PASIN OF DAH KRUST N TEL ME THET HEELBAY IS WHYKESKRHEN OULY SO CHAT OR BRUD OR WHUTEVER HIS NHAM TEL ME THAT BRIAN IS RHYTE. SO I TEL BRUCE I WHNT BRYON FIRED AND CHAD SAYS NO YOU CHUN LEAVE. CHAT TELL ME NOW DAT ONE OF MY KIDS WERE STEALIN PLAYSTATION XBOX GAAMES BHUT THAT IS NUT TRUE AS I TAUGH MY KIDS NOT TO STHEAL. THEIR DAADS MIGHT OF DONE THAT BUUT NOT MY KIDS. SO ME AND MYY KIDS HAAD TO LEAVE AND THEY WERE CRYIN AND SO WAS I. THIS IS A TRAGDY I AM SO ASHAMED AND IT BRYON THE RACST TERIST LIARS FAULT.

I seriously doubt that I will ever buy from your store again, and I will urge everyone I know to steer clear as well.

Here's what I'd like to see happen: I WHENT BRYON FIRD AND I WENT HEAYBOY FULLSKREN DVD AND PASION OF DEH KRIST AS WELL. PLUS I WANT $20,000 COMPHENSHATION FOR THIS, ALONG WITH $5,000 FOR EACH OF MY KHIDS. PLUS AN APLOGY FROM YOUR CEO. CHIRCUIT CITY CAN AFORD THIS.

Thank you for your attention to this matter. I look forward to your prompt response.

From:
MANDA F.
TWIN CITIES, MN

[DuelLadyS]

Yesterday at work, I'm at the register, and one of the other employees brings up a customer becuase he doesn't know what she's looking for. (This is fine and normal. He's from Turkey and still learning American brand names.) What caught me off guard was the customer- she hands me her cell phone and says her son's on the line, and she can't figure out what he wants either. :-s So I take the phone, and there's like a 6-year-old on the line, whose friend said he got 'This cool folder, and it's like clear, and you can like, see into it, like see the stuff in it...' Repeat that about 4 times. Well, we don't carry folders, so I tell him his friend must've been at a different store, becuase the other branches are bigger and have more stuff. He says "ok, bye', and I give the phone back. Weird night...

[GizmoGC]

Okay if you want to read some bad stuff.... from a woman named Manda who wrote them on the Planet Feedback website.....

Go here. (http://www.smaug.org.uk/manda.html)

But don't say I warned you... it contains letters that are VERY unreadable but if ou can make sense of them then you'll be laughing your fucking ass all the way to Mars.

Best line of them all...

What a crazy sad person.

[fieldkillah]

I was getting rib-eye steaks for a lady, i was getting ready to wrap them up when she decided she wanted 4. I put the steaks back on the scale, and as my co worker is picking up the steak (yes it was for himself, he had family from out of town coming for dinner), she says 'i want the third one back'(note not even saying what kind of steak), well my co-worker already has it so she is SOL. She starts yelling at my co-worker who isnt even waiting on her saying he should listen to customers better (how the hell did he know 'third one back' meant the rib eye that guy is picking up) , and that it was her steak. My co-worker offers he the steak and she wont take it. We were all talking about how much of a fucking bitch she was after she left. Apparently she was a bitch to almost every employee in the store. This is why I can't feel bad and wont try to fix the situation if someones order isn't ready, or there is a problem (99% of the time I had nothing to do with it) and they just start crying, moaning and blaming me for it. I honestly dont care anymore. If they are nice and understanding then I will try to help in any way I can.

[neocisco]

I'm bumping this because I need more stories to read.

[GizmoGC]

Agreed

[DV8]

This happened last year, but is still really weird.

I work at a bank and we can also send western unions (Fast money transfers for those who don't know). Well this older man came up wanting to send one to india I think, some east asian country, anyways with western union there's an option to have a phone call notice and delivery of the check to an address. As I'm filling out the information, I guess to dial India, there's like 15 numbers, but the computer only lets me put in 10. So I ask him if there's any way that the phone number could be different. He says that's how he dials it from here and just to put anything in. So about this point, I figure something is going to go wrong and he'll probably end up blaming me for it. He also wants the check delivered... and in the address, the thing won't even fit in the freakin' spot for it. the city is like 5 words long, the address won't fit, and I tell him that. But he's insistent that this can be sent, so I do it the best that I can and send it off. Well, I think it was a week later, and I come into work and my co-workers are all makin fun of me, and tell me that this guy came back and was mad as hell and apparently said, that I sent it wrong on purpose because I'm racist and hate the fact that white men are sending money to asian women, and how I want all the asian women for myself. I had a good laugh, but man I was glad I wasn't there when he was. freakin' ignorant people in the world.

[electrictroy]

I was working in Gift Wrap at Penney's. A woman came up and asked me to wrap a sweater, so I replied, "No problem. That will cost $4.00." The woman replied, "I know that. What? You think I can't afford to pay? Could it be because I'm black? And you're prejudiced?"

Boy, that made me soooo mad. I am not racist in any way, shape, or form. It's just color of the skin..... I could care less. In fact, I *prefer* a darker color (like Indians or Asians) and wish I had that nice natural tan.




So she went on-and-on-and-on, and even though I assured her I meant absolutely no offense, and I apologize, she wouldn't shut up. She was disrupting the store & causing a scene.

Finally I got fed up. I apologized but she refused the apology, so I called security. As she was being escorted out the door, I handed her the gift-wrapped present, and said, "No charge for po' black fok,' and laughed.

troy

[Kuros]

It was a pretty typical Saturday today at work yesterday, busy and I had a ton of stuff to do. At about 6:30 or so, in comes a woman with her son. She looks really redneck, wearing what looks to be like a jean tanktop, something that she shouldn't have been wearing. While talking to her son about getting a game, she turns around and my manager types on the computer screen "Look at her right shoulder."

I look and there is a tattoo of Wild Turkey, the whiskey. I then look at her left shoulder and notice the tattoo there, it's of the Nazi SS symbol.

I mention it to my manager and he goes "Oh damn, didn't notice that."

I then go in the back to grab a couple toys for a customer when my manager pops his head in and says "You should hear this, she's bitching about her son wanting a black GBA SP."

Later on I asked exactly what happened:

Turns out that the son wanted to get a GBA SP so my manager went to show them which ones we had. He said that we had Silver, Black and Red. So the kid thinks for a bit and goes "I want a black one."

Right away the mom goes "NO! GET HIM A RED ONE!"

"I want a black one, they look good."
"GET A RED ONE!"
"But a black one will show scratches less."
"FINE FINE GET IT!"

I can only imagine her getting mad at her son and start to beat on the SP yelling slurs at it.

[rickybee2003]

today some idiot lady picked up a used midnight club 3 for xbox marked as 44.99 and 40.49 for our club members(if your familiar with gc you know how big the yellow sticker says MVP CLUB). she slams it on the counter w/o saying a word. first of all i want to kill anyone that walks in and doesnt acknowledge youre there. i begin to ring up the game and state the price after tax....like 47 bucks. she flips out and starts yelling at me that she is a member. i ask for her number..no record. ask for the name....no record. tells me im not doing it right and asks for the manager whos wasnt there. i explain i am the assistant and im well aware of how to perform my job. she runs over to hollywood video next door(were linked) and gets an employee there to pull up her account. okay so now i explain we are a different store. she gets upset and throws the box in the gamecube section. another thing i hate. just when i thought it was over she gets even more furious that hollywood has it for 5 bucks(rental fee). i dont reply and walk away.
yeah we frequently get dumb customers at gamecrazy since we are located in a part of town full of idiots on welfare.....in fact every 1st of the month is welfare day. ooooh and customers trying to use access cards to buy games.......classic. we have e peep hole in our xbox section that lets us watch idiots from front row seats. to many stories to list. well see what happens tomorrow

[tauruskatt]

When I told my boss the next day, he told me that he thinks that people tend to be meaner towards me because I appear to be more vulnerable so they end up targetting me. Everyone at my store has commented in some way or another on how pissed customers seem to zero in on me even with my other coworkers there. Or maybe I need to start working in a nicer area, lol.

Why can't we all just be nice

It can't be a girl thing, people tend to be nicer towards me then other staff, even though I look more 'vunerable' physically, (well~ that doesn't apply to knive-weilding indivuals, but rude customers, I tend to set off guard by being over-attentive and "mothery" lol). I think it has more to do with the way you carry yourself then your appearance..er, well I guess that's the same thing. How in charge you look. If you look like someone they can intimidate or not into getting whatever they want.

This guy pissed me off today because he comes in with $100 bill in his hand, grabs a bag of twizzlers and RIPS IT OPEN WITH HIS TEETH. I immediately call him to my register (I was walking up from the back yelling at..ahem, greeting him..because he had walked in like that and started to open the bag). I was sooooo pissed, there's a cell phone store next door and people are Constantly trying to break their large bills in our store, and we just can't handle doing that for everyone, particularly at 11 o'clock in the morning, so we never give change to anyone who asks. Apparently he thought he'd found this great way to trick us into having to give him change for his $100. :bomb: So I had to use money from both registers and break his bill, plus he's eating the twizzlers before he's even paid...I wasn't going to waste the time I had to spend counting out his change for nothing, so I went off on him as best I could in front of other customers. "What is this? What were you going to do if I didn't have change for you?...OOh, No, you weren't even going to give me that option were you??" I stopped and looked him straigt in the eyes before I handed him his change and said "Never do that again." He was trying to play it off all jovial and offered me some twizzlers and I was like completely deadpan, "No, no thank you, have a nice day."

I swear it's like a never ending battle with the stupid sprint store next door...*GRR* there's a BANK right around the corner and an ATM six more stores down. But the sprint store only accepts exact change so we get stuck with people wanting to buy .99 psp cloths to break their hundred when we haven't even been open an hour and a lot of our buissness is people trading in stuff. :roll: Then they get all pissed because I literally don't have change for them.
If he ever does come back and do that again I'm going to grab and buy the one he opens out of my own pocket and ban him from my store. Maybe it's just me, but I have a Big pet peeve about people opening things, particularly FOOD, before they pay for it.

[Darkside Hazuki]

Another day at the ol' GS:

There's a kid BEATING THE fuck out of the Gamecube bongos.
Woman at the cash wrap turns to the well-worn employees and says...

"I don't know how you guys stand that."

Five minutes later, she grabs her kid from the bongos and leaves.

[Kuros]

Another day at the ol' GS:

There's a kid BEATING THE fuck out of the Gamecube bongos.
Woman at the cash wrap turns to the well-worn employees and says...

"I don't know how you guys stand that."

Five minutes later, she grabs her kid from the bongos and leaves.

That happens at least half the time when people come in.

Child comes in: "OOH BONGOS!" *BAM BAM BAM...*

Idiot teenager comes in (not saying all teens do this): "Huhu! Look at the bongos guys! *Makes self look like a jackass*

Adult comes in: "Woah, bongo game?" *BAM BAM BAM!*

I don't know how many times I've asked people to not pound on those, and a couple of times I've had to literally turn off the system while a person was playing the bongos... scratch that, kicking the shit out of the bongos.

We changed the game from the demo to something else because of it.

[GizmoGC]

Bump...

[KingofGames]

That happens at least half the time when people come in.

Idiot teenager comes in (not saying all teens do this): "Huhu! Look at the bongos guys! *Makes self look like a jackass*



Ugh, this happens SO many times...

[neocisco]

bump

[Darkside Hazuki]

One hectic day at the ol' E.B. (read: right in the middle of fucking Christmas) a lady walks up to the counter with a flight yoke. I prepare to ring it up, and notice that one of my brilliant employees has left a 1 out of the price. (Damn you, DOWNEY!) The sticker should read $119.99. I calmly explain that the price sticker is in error, which leads to my favorite customer fallacy: "You have to give it to me for what it's marked at."
I then point to the other SIX yokes in the stack, all priced correctly.

*edited for time and content*

I finally convince this woman that there is absolutely NO WAY she is getting a $100 discount on this flight yoke. We "compromise", she takes a 50% discount and leaves.

Then...

Walks back in five minutes later and asks "What is this thing for anyway?"

:bomb::bomb::bomb::bomb::bomb::bomb::bomb::bomb::b omb::bomb::bomb::bomb::bomb::bomb::bomb::bomb::bom b::bomb::bomb::bomb::bomb::bomb::bomb::bomb::bomb:

[tauruskatt]

Phone rings...
"GS __, where we buy and sell used games, this is __, how can I help-?"
"Yeah, how much do you pay for *slightly garbled* robot?"
"for...what is it called again?"
"Robot."
"Is that a...what system is that for?"
"no..it's, it's, It's not for a system!"
"It's a game?"
"..yes..no...how much do you pay for it?...*garbled* robot?"
"I'm sorry I can't understand what you're saying, what is it you're trying to sell?"
"A Robot! like...a-a-a robot, a mechanical robot."
"Oh. No, we don't buy robots..."

Yes, I let this one go and explained for him exactly what we do take as trade ins, because he sounded like a very very young kid, but two minutes later he calls back and asks how much we give for GTA:SA. :roll:

The kicker is a guy who was looking through the GI and asking about the new systems, I told him when the 360 was out, and he asked when the PS3 was going to come out, and I told him, "Spring of next year".

literally, he goes...
"Spring...is that before summer?"

:-s

"Yes. Yes it is."

me outside: 8-)
me inside: :rofl:

I was fine except then the phone rang and I answered it and happened to look over at my boss who was down on the floor trying to cover his laughter- so I answered the phone like this: "Thanks for calling Gamestop __, where we buy and sell used --- *SNORT* -- *ahem* *cough* sorry, how may I help you?..."
bwahaha, thankfully the phone was for him and I quickly found something to take into the backroom so I could properly burst out in laughter away from the guy...

I get that public schools suck and sometimes I have to explain what 10% off means or why tax is more then the sticker price, but *seasons?* c'mon now people... there's only, like, four of them... :lol: :lol: :lol:

~

[neocisco]

My favorite holiday in autumn is Easter. What are you laughing at?

[RAMSTORIA]

i went to frys yesterday to buy some new comptuer speakers and this old lady, probably 50s or 60s was complaining to the clerk and manager how she cant find anything because "this store is full of crap, ailes and ailes of crap" i was like ha ha h ah ha, shes not a nerd

[Kuros]

I'm happy now, we don't have the Gamecube kiosk disk in the Gamecube now. No more people banging on the damned bongos.

[DigitalSpace]

I get that public schools suck and sometimes I have to explain what 10% off means or why tax is more then the sticker price, but *seasons?* c'mon now people... there's only, like, four of them... :lol: :lol: :lol:

I used to know a guy who once asked me, at about 6 pm, in the winter (so it's dark out), if it was 2:00 clock in the afternoon yet. I kid you not. :lol:

[Kuros]

Not really a story, but at my store, we have this one kid who comes in often because his mom works at the hairdresser place nearby. Normally we could just kick kids like him out, since we aren't a babysitter, but he's cool. His name is Wayland, so instead we call him Smithers. Him, my co-worker and I were challenging each other at Burnout 3 road rage mode today. :)

[Shinkuu Ryao]

Ok this is what happened to me today

I work at a local Gamecrazy, but the story doesn't take place there cause I was off today....

But nearby is a wal-mart I go to on ocassion, I went there with my mom cause she asked me, anyway I separate from her and visit the electronics section and start browsing through the mp3 players, a woman about 40-ish comes up and says "Excuse me" I pass it off cause I don't work there and continue browsing, over the next few minutes she keeps yelling "Excuse Me!" I finally turn around and say "Lady, does it LOOK like I work here?!"

I was wearing a custom made FLCL shirt, looks nothing like what wal-mart employees wear, even the back looks nothing like it, which was the way I was facing her

Needless to say, she blushed and turned around to find someone else........

[Kuros]

Ok this is what happened to me today

I work at a local Gamecrazy, but the story doesn't take place there cause I was off today....

But nearby is a wal-mart I go to on ocassion, I went there with my mom cause she asked me, anyway I separate from her and visit the electronics section and start browsing through the mp3 players, a woman about 40-ish comes up and says "Excuse me" I pass it off cause I don't work there and continue browsing, over the next few minutes she keeps yelling "Excuse Me!" I finally turn around and say "Lady, does it LOOK like I work here?!"

I was wearing a custom made FLCL shirt, looks nothing like what wal-mart employees wear, even the back looks nothing like it, which was the way I was facing her

Needless to say, she blushed and turned around to find someone else........

Eh, I would have pointed her in the wrong direction.

[beerguy961]

Something that I found funny for some reason raised a good "Question of the day": Why is it that girls think men don't know that they defecate?
I just got a call from a girl living in one of our University's rental properties that went like this:

"Hello, Physical Plant"
"Uhm. *pause* Is that woman who works there in today (Ed note: Forget the fact that we have at least 9 women working in this part of the office)?"
"No, she called in sick this morning, but I'm sure I can help"
"*another long pause*Well, something's wrong with my toilet"
"Ok, what's it doing?"
"It's, you know*pause* The water's not working right I guess."
"Ok, do you mean that no water is returning to the tank?"
"No, *pause* you know, the water's not going down like it should*trails off*"
"Ok, so it's clogged then."
"No, I don't-I mean, I don't think*trails off again* It's just not working right."
"Is the water remaining in the bowl when flushed, and rising?"
"Well, kinda, Yeah*sounds kind of sad*"
"Ok, do you happen to know what it might be clogged with?" (Note: I don't have to ask this, but it helps our plumbers to know if it's something as simple as hair, or as complicated as a bunch of pingpong balls and sweatbands...don't ask)
"*sounds horrified*No!"
"*me trying not to laugh* Ok, I'll page a plumber and get him over there."
"*pause*Alright, uhm, I have to go out, but he can just let himself in. Is that ok?"
"Sure"
"*pause*Thanks."

Like I think that women are not capable of destroying some indoor plumbing. Give me a break. Just have the decency to tell me you clogged it with your huge, disgusting, un-ladylike shitballs. That call took longer than it should have as all I needed was "This is *name* at *address*, my toilet is clogged". I work at a place that handles all kinds of bizzare cleaning/repair. I've seen and heard a lot worse because, as many of you know, college students are a gross bunch.

Just reading through, but this is the funniest story thus far. Hilarious...

I got a call last week

ME: Thank you for calling GameStop, where we buy and sell used games, this is Ryan, how can I help you ?

PERSON: I need something settled, I had no idea who to call

*voice in background : come on man this is stupid !!*

ME: Okay, I'll do my best, what's the problem ?

PERSON : Which was released first, *yelling in background* Shut up G !!! ..Which was released first, ps2 or gamecube ?

ME: ps2

PERSON : Yes ! I knew it ! (to the person in background:You owe me twenty dollars Bish !

*voice in background: Bullshit ! Bullshit ! Whatever I'm not giving you twenty..*

***CLICK**

A bet gone wrong.

lol.

This one is pretty fucking funny too

[sackz23]

Anything new happen this weekend?? I need more stories!!

[Ziv]

Anything new happen this weekend?? I need more stories!!

Okay. Here's one for ya. Phone conversation.

Me "blah...how can I help you?"
Dumbass "how much is Conker?"
Me "It's 49.99, less if you trade in your old games..."
Dumbass "How many do you have?"
Me "I have plenty in stock; come on down."
Dumbass "No, I don't want it."
Me "Anything else?"
Dumbass "No."
Me CLICK

Thanks for wasting my time I don't have anything else to do.

[DigitalSpace]

Here's something from a friend of mine that works at Wal-Mart:

Here's an entertaining story of a dumb-assed customer: She comes up to me with one of those hard plastic slips for an over-the-counter drug you get at the pharmacy. I just look at it dumbfounded and say "Umm, do you have an actual product for me to scan?" She says "Oh, you want me to get the product" I tell her yes. Instead she goes and grabs the entire box of those same goddamn slips. I had to restrain myself from going off, and instead calmly tell her that there is nothing to scan on these slips and therefore I can't do anything for her. She asks me to get a supervisor to help her. I tell her okay and switch on my light. Glancing over I notice the one supervisor there is surrounded by about six cashiers with questions and I know it'll probably be a good 15-25 minutes before she even notices me. I tell her that it would be best if she just goes to the supervisor herself and tells her the problem. She gets all obnoxious and accuses me of trying to make her do my job and storms out claiming that the situation is ridiculous.

Ahhhhhhhhhhhhhhhhhhhh fucking idiots! If the fucking pharmacy is closed obviously you cannot get the product that can only be purchased at the pharmacy.

But perhaps the stupidest question I've ever been asked was someone using the credit card machine ... "Do I press English?" ... do I need to say anything else?

[GizmoGC]

I went into a local EB today and a kid was standing playing the PS2, and he HISSED at me. Like a cat. WTF! I said 'Don't hiss at me or I will take your shiney red bike outside and run it right into the street you little shit'. He didn't say another word.

Then I walked over to the book store and was looking for a copy of Superstud - Or how I became a 24 year old virigin, when 2 12/14 boys were crying because there dad went next door to get something and left them all alone. WTF.

[GizmoGC]

Ok...Can't remember if Ive told thisone before...

Back when I ran my store, I would fixused PS2s. I would get maybe 3-4 a week come in with the dreaded DRE, or the disc tray would get stuck. For a $20 fee, I would fix it....
One time I opened up a PS2, and a few roaches crawled out. Disgusting. How do they even get in there?

Another time I had a person bring in his PS2 because a DVD was stuck in it. He said he would sell the whole PS2 for $10 to me. Of course I did this deal because it was such an awesome price. So I open up the PS2...and guess what I find in the DVD drive? "Blow**b Sluts 2". Guess he didn't want it back because he knew what was in it, lol.

I had a a crazy lady I called 'Gimme'. Everytime she came in, she wanted something for free. Lets do a little background info on this lady. Her son was a huge nerd. Like total geek. He would come in 2-3 times a week and ask tons of questions about games, and really only ever bought Yu-gi-oh cards. When he did buy games, they were new titles coming out they have low print runs (Metal Slug 3, RPGS etc). He never pre-ordered. Everytime I told him too, he never did. Everytime the game he wanted came out, we were always sold out. His mother did not like that. She became 'Gimme'.

Gimme would often come in with her son, and sometime by herself. She would see signs like "Free shirt with pre-order for Zelda" and of course, she said 'I want it, but I don't want to pre-order'. Everyday, never fails. Sometimes she would just take stuff and leave. A phone call to the cops stopped her. She even got mad we 'charged more' then Wal-Mart. I kid you not this is what she did.

Bought a strategy guide from us for $14.99. Saw it at Wal-Mart for $14.88. Would purchase it from Wal-Mart, bring the recipt to her, I would refund her .11 cents, then she would return the guide back to Wal-Mart. All this for .11. WTF.

[Scorch]

I said 'Don't hiss at me or I will take your shiney red bike outside and run it right into the street you little shit'. He didn't say another word.

I know both you and I can be a dick on this board, but I seriously doubt you said that to a kid.

Bought a strategy guide from us for $14.99. Saw it at Wal-Mart for $14.88. Would purchase it from Wal-Mart, bring the recipt to her, I would refund her .11 cents, then she would return the guide back to Wal-Mart. All this for .11. WTF.

Cheapy's mom? We all know how much Cheapy likes to save some money, he probably taught his mom the ways :)

[GizmoGC]

I know both you and I can be a dick on this board, but I seriously doubt you said that to a kid.



Cheapy's mom? We all know how much Cheapy likes to save some money, he probably taught his mom the ways :)

No, I really said it. The guys at the store laughed pretty damn hard to. Then the kid has to ask a stupid question "Oh PSP is $200 now?" when it says "PRE-OWNED $200". The guy says, "read the entire description" and the kid goes "too many words". Granted, he was 15, so I can see how PRE-OWNED is pretty tough to decipher.

Scorch, when I had my store, I had fun with the kids (Not Michael Jackson fun). I would turn off the TVs, the system, speak in accents, dance, sing...Yeah, it was fun.

P.S. How is your bladder problem? Hopefully its not hurting anymore...It sucks.

[Scorch]

The meat and 2 veg are alright, check the last page of my thread.

Haha, I can't believe you done that to the kid. I would've loved nothing more than to have a remote that turned off the Gamecube when some unresponsible parent's three year old kid walks over and starts BEATING on the bongos.

[Mookyjooky]

This one time, this guy walked in to the target I worked at and came over to my department (which was electronics at the time). He started asking me why the Atari Jaguar wasnt showcased in the front.

I was like, "sir...it's 2003. The Jaguar was discontinued years ago." He kept saying "no, no it wasnt"...I was like "yes it was". So he got in my face and said "You think you're so cool in your stylish red target shirt, and your kakis with your stupid gold chains...where the fuck is the ATARI JAGUAR SECTION.

Now that shit hit me like a ton a bricks. It wasnt because he was in my face, or that he was annoying...its that he talked shit about my Gold. You see, when I was young, all I ever wanted was to be like Mr. T. Now I'm a 5'2, skinny white man from rhode island.... but my chains are "epic", I have like 260 chains on at anytime....

I said, "I know you didnt talk shit about my bling!", he he did the worst... he said "F' you Wigger..."

I lost it...I looked over to my manager and said....

"Hold my Gold, I'm going old school on the MOTHER fuckER!"

I went over to the clock, and clocked out. It took me about 20 mins to take all my chains off.

I ran charging for him and took him by surprise because he was half asleep waiting for me to take all my chains off...I tackled him to the ground and started beating furosiously into his face and then I took a bite out of his cheek (because no matter how much plastic surgery you get you'll always look deformed after getting a cheek bit off)

The some stupid bitch ran up screaming and yelling "get off my son, you sick freak!!" and I rolled to the side, off of him and the guy who talked shit was standing in front of me walking towards the door... I was like "Thats wierd cause I just bit his cheek off..." But sure enough, he cloned himself instantly and super healed himself or something and he was boltin of the door.

I saw that I had his ass runnin scared...cause he saw what I did to his clone. So he bolted out the door and stopped cause a car passed him and I tackled him so hard he flew into the oncoming car. I started slamming his head into the hood of this stopped car and the security guard came over and started spraying mace everywhere...

I was like "Mace just makes me stronger!!" and I beat the man to death, and then beat the security guard to death and then the guy in the car.

The End.

[Scorch]

This one time, this guy walked in to the target I worked at and came over to my department (which was electronics at the time). He started asking me why the Atari Jaguar wasnt showcased in the front.

I was like, "sir...it's 2003. The Jaguar was discontinued years ago." He kept saying "no, no it wasnt"...I was like "yes it was". So he got in my face and said "You think you're so cool in your stylish red target shirt, and your kakis with your stupid gold chains...where the fuck is the ATARI JAGUAR SECTION.

Now that shit hit me like a ton a bricks. It wasnt because he was in my face, or that he was annoying...its that he talked shit about my Gold. You see, when I was young, all I ever wanted was to be like Mr. T. Now I'm a 5'2, skinny white man from rhode island.... but my chains are "epic", I have like 260 chains on at anytime....

I said, "I know you didnt talk shit about my bling!", he he did the worst... he said "F' you Wigger..."

I lost it...I looked over to my manager and said....

"Hold my Gold, I'm going old school on the MOTHER fuckER!"

I went over to the clock, and clocked out. It took me about 20 mins to take all my chains off.

I ran charging for him and took him by surprise because he was half asleep waiting for me to take all my chains off...I tackled him to the ground and started beating furosiously into his face and then I took a bite out of his cheek (because no matter how much plastic surgery you get you'll always look deformed after getting a cheek bit off)

The some stupid bitch ran up screaming and yelling "get off my son, you sick freak!!" and I rolled to the side, off of him and the guy who talked shit was standing in front of me walking towards the door... I was like "Thats wierd cause I just bit his cheek off..." But sure enough, he cloned himself instantly and super healed himself or something and he was boltin of the door.

I saw that I had his ass runnin scared...cause he saw what I did to his clone. So he bolted out the door and stopped cause a car passed him and I tackled him so hard he flew into the oncoming car. I started slamming his head into the hood of this stopped car and the security guard came over and started spraying mace everywhere...

I was like "Mace just makes me stronger!!" and I beat the man to death, and then beat the security guard to death and then the guy in the car.

The End.


That wasn't funny at all. You tried way too hard.

[Mookyjooky]

That wasn't funny at all. You tried way too hard.

You said to post "stupid" customer stories. I thought of the stupidest one I could think of.

[varsitygamer]

I like the idea of this stupid customer story thread, however I have a suggestion:

Perhaps we can make a reasonable customer thread... that way I only have to post one or two stories a month, as opposed to EVERY OTHER TRANSACTION.

~stew

[Nirvanaguy777]

Some of you remeber Im a head counselor at a summer camp, I start work on the 5th of july, expect some awesome tales after then.

[Scorch]

You said to post "stupid" customer stories. I thought of the stupidest one I could think of.

I didn't say to post anything. You posted a stupid made-up story, not a story about a stupid customer.

[Kain Vincent]

I was like "Mace just makes me stronger!!" ...

That part had me chuckling for a bit. :)

[moiety]

I just remembered this woman from several years ago. I used to work in customer service at a grocery store, and this woman comes up to the desk complaining about how the pre-ground Green Mountain Coffee is "very expensive". Now, our company actually had cheaper prices compared to some of the other grocery stores in the area. But I explained that it's a popular brand-name coffee and it just tends to be more expensive than the other brands. So she was getting angry about it, and I calmly explained how prices are determined for products, and that she could check other stores to see if they had it for cheaper. For some reason, she's still pissed (mind you she hasn't bought the item, nor is she even holding the item, she was just shopping), and suddenly yells out in this crazed voice:

"I'm from [neighboring wealthy town]!! I could buy the ENTIRE COFFEE SECTION if I wanted to!!!"

So I kind of laughed and said "Ok... Then paying our price for one bag of Green Mountain coffee shouldn't be a problem for you." Then just moved on to the next customer (as naturally a line had formed). Kind of ironic that she was complaining about the price of coffee considering she's so "wealthy".

[Kuros]

The meat and 2 veg are alright, check the last page of my thread.

Haha, I can't believe you done that to the kid. I would've loved nothing more than to have a remote that turned off the Gamecube when some unresponsible parent's three year old kid walks over and starts BEATING on the bongos.

I've already done that.

If people start beating the shit out of the bongos and won't stop after I have asked them to, I'll turn off the system. :D

[Archgarth]

I have some pretty good stories from my main high school job, while I worked at a movie theater. I don't know how it is now, I worked at one almost seven years ago, but a movie theater was one of the greatest slacker jobs of all time. A job that we could all reasonably screw off at and have a blast while doing it. I have other stories from other jobs, but I'll just start with these.

Our movie theater, like all movie theaters, charged an arm and a leg for candy/food, everything else. We got a piddling discount on hotdogs, soda, and nachos. In the back there was a board that we used to write up candy that was too damaged to sell to the public. For a long time we could just write on the board without having to show the manager, and we would just end up getting free candy. But for the strangest reason, we felt compeled to actually damage the candy, I guess so our fragile ego's wouldn't buckle under the fact that we were actively stealing from our employer. I figure it's Godfather syndrome, you know, how the Godfather (in the book and movie) isn't a good guy at all, but in his world, he's a lot better than the rest of the bad guys.

Anyways, we would often get careless with a box knife while cutting open a box of candy.
"Whoops, dipped too deep, guess I'll have to eat these M&M's."
"Damn, I accidentally smashed that snickers bar, guess I'll have to eat that too."

My crowning point was the P'Nuttles, which are a buttertoffee coated peanut candy. The bags of candy sat too far down in the box to be cut open with an errant box knife, and it was too suspicious to just turn the box upside down to cut. So I, in all my 17 year old genius, and I definitely use the term lightly, decided to "accidentally" drop a bag of P'Nuttles to the ground, and then, whoops, plant my foot squarely on one side of the bag, crushing some of the candy.

My reason for spoilage on the write up board: "Stepped on." And P'Nuttles were had by all in the concession area.

The popcorn machines had a button that we pressed to dispense partially hydrogenated soybean oil (which is just a thicker version of the partially hydrogenated soybean oil which is found in the butter pumps) into the kettle, where the kernels would pop. Often we would do what we called "Double Butter," or "Tripple Butter" the popcorn, so the kernels would be practically swimming in oil in the kettle while they popped. Totally unhealthy, but it made for good popcorn. Sometimes, when we were feeling particulary bastardy we would super salt the popcorn for a laugh. Or even worse, replace the thin oil in the butter pumps with the thick oil for popping the popcorn. We got a lot of complements on that one.

Something I learned, never, ever get hot dogs at the movie theater. They do not throw them out at the end of the night. Oh no, they wrap them in saran wrap and throw them into the fridge only to put them back out on those little hot dog rollers again the next day. And there is no way to tell if it has been on a world tour of the fridge for seven days other than a slight green color they would occassionally get. Fear the hot dog. That wasn't our decision, it was managements.

I'll try to post more stories later.

[PenguinoMF]

This made my day yesterday:

Just for the background I work at a wine and liquor store in New York.

Im sitting at the counter and the old lady comes in
Old lady: "I need a wine for a gift"
Me: "OK do you want red or white?"
OL" "I dont know........red"
Me: "OK (I leave the counter and show her a display and hand her a bottle) This is Jacob's Creek. It's a real good seller and its from Australia."
OL: Pauses..."Australia? Is that local?"
Me: "Umm no thats on the other side of the world."

People are idiots.

[Scoobert]

If anyone goes to EB, they know about yellow pre-played boxes that help split the sections up. It shows a hand with a fistful of money. I actually had someone ask how much it was.

And just the other day I had someone ask me how much is virtual reality. Now how do you even respond to a question like that? lol

Awhile back a kid, mind you he had to be about 12 was holding up a game and asking if it was for rent. The price? $44.99. Yes it for rent, give me 45 bucks and make sure you bring the game back in 3 days.

[MrMaddness]

Ok, here's just a few random things people have said to me in the past couple of weeks.

Customer: Do you guys have Star Wars Episode III: Revenge of the Smith?

Oh man, that kid got such a stone cold look, I was thinking...would that be like Star Wars meets the Matrix?
------------------------------------------
Customer: Do you guys have that new Mega Man game that came out yesterday...(pauses)...last week....(pauses)....Wednesday?
-----------------------------------
Customer: Man, EBGames beats you in price man! Word, they gots the PS2 for a hunded(yeah), you youse sell it for 110! Lemme gets some games frome youse though.

10 minutes later, he has a stack of about 7-10 games.

Customer: Yeah, lemme get a used PS2.
--------------------


This kid comes in today, really quiet, just looking around and stuff for like 5-10 minutes. He finally comes up to the counter and says, in a really quiet voice:

Kid: Excuse me, can I ask you a question
My Manager: WHAAAAAATTTTTTTTTTTTTTT? (note: REALLY LOUD)

The kid proceeds to almost run out of the store...poor kid.

[GizmoGC]

This kid comes in today, really quiet, just looking around and stuff for like 5-10 minutes. He finally comes up to the counter and says, in a really quiet voice:

Kid: Excuse me, can I ask you a question
My Manager: WHAAAAAATTTTTTTTTTTTTTT? (note: REALLY LOUD)

The kid proceeds to almost run out of the store...poor kid.

:lol: Thats pretty good.

[DuelLadyS]

[QUOTE=MrMaddnessThis kid comes in today, really quiet, just looking around and stuff for like 5-10 minutes. He finally comes up to the counter and says, in a really quiet voice:

Kid: Excuse me, can I ask you a question
My Manager: WHAAAAAATTTTTTTTTTTTTTT? (note: REALLY LOUD)

The kid proceeds to almost run out of the store...poor kid.[/QUOTE]

Aww, that was mean. He hadn't even done anything stupid yet.

[$hady]

I went into a local EB today and a kid was standing playing the PS2, and he HISSED at me. Like a cat. WTF! I said 'Don't hiss at me or I will take your shiney red bike outside and run it right into the street you little shit'. He didn't say another word.

Then I walked over to the book store and was looking for a copy of Superstud - Or how I became a 24 year old virigin, when 2 12/14 boys were crying because there dad went next door to get something and left them all alone. WTF.

I literally LOL!:bouncy: He hissed at you?:lol:

[MrMaddness]

Aww, that was mean. He hadn't even done anything stupid yet.


I know...but my manager was just really cranky after dealing with idiots all day, it was just hilarious. Poor kid...he'll be back though.

[tauruskatt]

So there was a kid the other day whom my manager had convinced to put some of his credit on madden so he'd get more for his trade ins, he comes back the next day with his mom telling me that he had a copy of gta:sa on reserve...i'm like...uh...okay, no. (because I know the names of the people who hadn't picked up their xbox gta's yet and he certainly wasn't one). then he says he just put in on there yesterday. again, i'm like...no you didn't. because the game's been out for well over a week now and we don't take reserves on games once they're out. Finally- he says he wants to take his credit off madden and use it for gta:sa on ps2. I'm like Ah, okay, you have 5 towards madden and another 15 in credit from your trades- you wanted to put the 15 towards gta? (I really hate it when people cancel their reserves completely but I was going to let that slide if he kept the 5 on there, we're a really big madden store...)
The problem there being that he got an extra 20% for using it towards madden. And I really didn't want to try and figure out how to get the extra 20% off, cause that's a pain in the arse. So I went my usual route: tell the mom what's in the game.
*GRIN*
She of course started with the usual, "well, whatever", "he has the third one", etc., except I counter with the details of the game and how it is SEVERLY different and for a much more mature audience and more offensive things in it and EVIL EVIL EVIL GTA!!!...
*GRIN*
I don't feel bad for this at all~ because the mom (who was obnoxiously not wearing a bra and clearly chilled from our AC) goes, "Oh God, No, I don't want you having that."
Then~ the kid (who was probably 14-15) starts *WAILING*...i'm saying that because that's exactly what it was, he must have temporarily forgotten that he was in a public place because he starts wailing about how one of his friends has it and "He's only 12!! Mom! He's only 12!!! He has it and he's only Twelve Mom! Mom - He's only TWELVE!!!" (...sort of extra proof that he's not quite mature enough yet, isn't it?...)

Kid comes back about 6 hours later with another older boy, and tells my GA he wants to pick up his copy of GTA:SA he had on reserve (BLAH! you didn't reserve GTA kid! duh! remember!?). I recognize his name and take my time pulling out the slip...

"Weren't you in here earlier?"
"uh. Yeah"
"And you had put your credit on Madden so you could get the extra 20% instead of just using it?"
"mhm"
"And you wanted to pick up what with the credit?"
"GTA for the PS2...he's here with me" *points to aledged brother*
"And didn't your mom say that she definately didn't want you to have that game??"
*pause*
"Yeah, but she said it's okay now, that's why she sent me back up here with him because she didn't want to come back up here, but I want to use my credit for that"
*me sighing*
"Nah, Sorry, I can't let you have it."
"But he's 18!"
"No. I'd feel better if your mother came back and told me it was okay for you to have."

I started to walk away at this point, which served two purposes: it got my point across, and it helped hide my smirking... :)

The aledged older brother then pipes up and tries to help the kid by clairfing that he can buy the game. I said sure he could. But he couldn't use his credit - he just turned to the kid and apologized after that and left, cause there was clearly no way the aledged older brother was going to shell out his own money for this sham, LoL...

So I write on the credit slip:
"Credit not to be used to buy GTA:SA, Mom doesn't want him to have it."

I call my boss the next day and sure enough the mom and kid came back the next morning, and he tried to use the credit on something else, so my boss did the really pain in the arse thing I wasn't going to do and take the extra 20% back off.

The mom apparently saw what was written on the credit though, and made a comment about it, lol...

and no, the kid did Not get GTA:SA.

:lol:

[neocisco]

Congrats on being a responsible employee. There should be more of you.:applause:

[GizmoGC]

So there was a kid the other day whom my manager had convinced to put some of his credit on madden so he'd get more for his trade ins, he comes back the next day with his mom telling me that he had a copy of gta:sa on reserve...i'm like...uh...okay, no. (because I know the names of the people who hadn't picked up their xbox gta's yet and he certainly wasn't one). then he says he just put in on there yesterday. again, i'm like...no you didn't. because the game's been out for well over a week now and we don't take reserves on games once they're out. Finally- he says he wants to take his credit off madden and use it for gta:sa on ps2. I'm like Ah, okay, you have 5 towards madden and another 15 in credit from your trades- you wanted to put the 15 towards gta? (I really hate it when people cancel their reserves completely but I was going to let that slide if he kept the 5 on there, we're a really big madden store...)
The problem there being that he got an extra 20% for using it towards madden. And I really didn't want to try and figure out how to get the extra 20% off, cause that's a pain in the arse. So I went my usual route: tell the mom what's in the game.
*GRIN*
She of course started with the usual, "well, whatever", "he has the third one", etc., except I counter with the details of the game and how it is SEVERLY different and for a much more mature audience and more offensive things in it and EVIL EVIL EVIL GTA!!!...
*GRIN*
I don't feel bad for this at all~ because the mom (who was obnoxiously not wearing a bra and clearly chilled from our AC) goes, "Oh God, No, I don't want you having that."
Then~ the kid (who was probably 14-15) starts *WAILING*...i'm saying that because that's exactly what it was, he must have temporarily forgotten that he was in a public place because he starts wailing about how one of his friends has it and "He's only 12!! Mom! He's only 12!!! He has it and he's only Twelve Mom! Mom - He's only TWELVE!!!" (...sort of extra proof that he's not quite mature enough yet, isn't it?...)

Kid comes back about 6 hours later with another older boy, and tells my GA he wants to pick up his copy of GTA:SA he had on reserve (BLAH! you didn't reserve GTA kid! duh! remember!?). I recognize his name and take my time pulling out the slip...

"Weren't you in here earlier?"
"uh. Yeah"
"And you had put your credit on Madden so you could get the extra 20% instead of just using it?"
"mhm"
"And you wanted to pick up what with the credit?"
"GTA for the PS2...he's here with me" *points to aledged brother*
"And didn't your mom say that she definately didn't want you to have that game??"
*pause*
"Yeah, but she said it's okay now, that's why she sent me back up here with him because she didn't want to come back up here, but I want to use my credit for that"
*me sighing*
"Nah, Sorry, I can't let you have it."
"But he's 18!"
"No. I'd feel better if your mother came back and told me it was okay for you to have."

I started to walk away at this point, which served two purposes: it got my point across, and it helped hide my smirking... :)

The aledged older brother then pipes up and tries to help the kid by clairfing that he can buy the game. I said sure he could. But he couldn't use his credit - he just turned to the kid and apologized after that and left, cause there was clearly no way the aledged older brother was going to shell out his own money for this sham, LoL...

So I write on the credit slip:
"Credit not to be used to buy GTA:SA, Mom doesn't want him to have it."

I call my boss the next day and sure enough the mom and kid came back the next morning, and he tried to use the credit on something else, so my boss did the really pain in the arse thing I wasn't going to do and take the extra 20% back off.

The mom apparently saw what was written on the credit though, and made a comment about it, lol...

and no, the kid did Not get GTA:SA.

:lol:


Wait, so you didn't use the kids credit on something you wanted? Thats what I would have done :-)

[tauruskatt]

Wait, so you didn't use the kids credit on something you wanted? Thats what I would have done :-)

lol~ nah, I have better things to do then gank some pre-pubescent boy's $4 dollars, I should have forced him to buy a Good game with it though. Or if he insisted on whining any more Barbie horse adventures... :roll:

[WTPolaris]

Just a funny tidbit to pass along, I work in a pharmacy as a technician, and many times, especially in the area where I work(tons upon tons of medicaid and caresource), people are forced to get brands instead of generics, but our computer always defaults to use generics(which makes sense.)

Anyways, earlier today, a lady came up to the window and we noticed we had filled it for the generic instead of brand and...

"It'll be about 10 minutes for us to get this switched."

"How long is 10 minutes?"

I literally was dumbfounded, so I just replied with "the amount of time it takes the minute hand of the clock to move 10 times."

Needless to say she walked off pissed off. I got a laugh out of it though. :D

[Scorch]

Tonight at Hastings when my gf and I were looking at used DVD's..

Stranger: "You two work here?"

Me: *looks down at Kurt Cobain shirt* "No."

"How long is 10 minutes?"

She probably didn't believe you and was asking "And how long is ten minutes"..in the sense that sometimes 10 minutes turns into half an hour or longer.

[tauruskatt]

A guy came in eleven minutes after I opened this morning with a suitcase-sized tote bag Filled with dvds. 137 of them in fact. for cash.

Anyone who's worked in a store that takes trades knows the rest of that story involves a strong desire to fall on the floor and cry like a baby, even though I was nice and did the trade and it wound up being a record-breaking day for us.

137 dvds...98% of which didn't scan so I had to manually find them...

[Kuros]

I was at work today just checking the schedule when some kid traded in MVC2 for the Xbox.

I put that on hold for myself right away. :)

[WTPolaris]

She probably didn't believe you and was asking "And how long is ten minutes"..in the sense that sometimes 10 minutes turns into half an hour or longer.

Oh, I know it does sometimes, I just found the entire question very ironic.

[Darkside Hazuki]

137 of them in fact. for cash.

That seems highly suspicious.

[Kuros]

That seems highly suspicious.

It's unusual but it happens. One of my co-workers just opened the store one day and some dude walked in with 76 anime dvds.

He said the dude was a prick also.

[Scorch]

So how much did he get for the 137?

[Kayden]

This isn't about a customer, but its pretty stupid none the less. I was putting PCs in a clinic that opened yesturday... I was tying down some cables under the reception desk and a patient came up to the desk to check in. This is the GRAND OPENING and what does the receptionist ask... "Have you been here before?"
:wall:

[vietgurl]

It's unusual but it happens. One of my co-workers just opened the store one day and some dude walked in with 76 anime dvds.

He said the dude was a prick also.

Yeah, one time when I was still working at a San Diego EB, we had a guy trade in three boxes of sealed anime dvds. Apparently he won them in some contest or another. I was gonna cry when I came in to work and three large boxes of trade-ins were waiting for me. Didn't help that I worked at a mall store back then and it was one of the busiest days of the week. Think he got somewhere around $300 cash for the dvds

[KingSpike]

A guy came in eleven minutes after I opened this morning with a suitcase-sized tote bag Filled with dvds. 137 of them in fact. for cash.

Anyone who's worked in a store that takes trades knows the rest of that story involves a strong desire to fall on the floor and cry like a baby, even though I was nice and did the trade and it wound up being a record-breaking day for us.

137 dvds...98% of which didn't scan so I had to manually find them...

Yeah, I feel like a jerk because I have 40 games I'm waiting to trade in, just waiting for a good trade in deal to go down. But I talked to a guy at a GameStop about trade in deals and he asked me "How many games are you thinking of trading in?" When I told him he said "I hate you. Not really. But I hate you."

So I told him when I was ready to trade them in I'd found out when he wasn't working and do it then so he wouldn't have to deal with it all. He seemed to like that.

[Roufuss]

Yeah, I feel like a jerk because I have 40 games I'm waiting to trade in, just waiting for a good trade in deal to go down. But I talked to a guy at a GameStop about trade in deals and he asked me "How many games are you thinking of trading in?" When I told him he said "I hate you. Not really. But I hate you."

So I told him when I was ready to trade them in I'd found out when he wasn't working and do it then so he wouldn't have to deal with it all. He seemed to like that.

Shit, one time I traded in close to 70 games at that last trade in deal - trade in 3 games, get an extra 10 dollars credit.

Made close to 350 dollars on mostly cheap ass $5 dollar titles.

[SuprTnr2]

The trick is to have one of your friends working at GS/EB then make them go through all of the hassle of entering 50 disc only games that have little to no value then waste time deciding on what you want to spend your $5 on :)

[PittsburghAfterDark]

Just a funny tidbit to pass along, I work in a pharmacy as a technician, and many times, especially in the area where I work(tons upon tons of medicaid and caresource), people are forced to get brands instead of generics, but our computer always defaults to use generics(which makes sense.)

Anyways, earlier today, a lady came up to the window and we noticed we had filled it for the generic instead of brand and...

"It'll be about 10 minutes for us to get this switched."

"How long is 10 minutes?"

I literally was dumbfounded, so I just replied with "the amount of time it takes the minute hand of the clock to move 10 times."

Needless to say she walked off pissed off. I got a laugh out of it though. :D

That takes the cake for just about any dumb customer story.

I'm curious, how hated would I be if I went to trade in 292 games all at once? Maybe on Madden day or the launch of the Xbox 360 or PS3?

[Kuros]

Well, yesterday I learned why the game companies give us extra large shirts for promos.

I put in Marvel vs. Capcom 2 into the xbox (my copy on hold) and was playing a bit before work. 10 minutes later this huge dude comes in and starts playing the Gamecube. Not only is the guy really obese to the point his stomach is hanging out of his shirt, he also smells pretty damn bad. To top it off he was dressed "punk" in a kilt , boots and the get up. He didn't leave that Gamecube for like 20 minutes, then he asks for a gamecube to buy, goes "Ill think about it" and then leaves.

Right after that another really large man I can hardly understand due to his lisp comes into trade in to trade in items. I'll just say he was rather annoying also.

I have nothing against obese people, but please make yourself decent, and shower if you haven't.

[vietgurl]

Well, yesterday I learned why the game companies give us extra large shirts for promos.

I put in Marvel vs. Capcom 2 into the xbox (my copy on hold) and was playing a bit before work. 10 minutes later this huge dude comes in and starts playing the Gamecube. Not only is the guy really obese to the point his stomach is hanging out of his shirt, he also smells pretty damn bad. To top it off he was dressed "punk" in a kilt , boots and the get up. He didn't leave that Gamecube for like 20 minutes, then he asks for a gamecube to buy, goes "Ill think about it" and then leaves.

Right after that another really large man I can hardly understand due to his lisp comes into trade in to trade in items. I'll just say he was rather annoying also.

I have nothing against obese people, but please make yourself decent, and shower if you haven't.

They don't only give extra large shirts to give to customers as promos; whenever EB sends a shirt for employees to wear...they always send large or extra large. I'm 5'4" and my coworker is 4'11" (we make fun of her a lot)...we look like we're wearing ugly dresses when we put those shirts on.

[Kuros]

They don't only give extra large shirts to give to customers as promos; whenever EB sends a shirt for employees to wear...they always send large or extra large. I'm 5'4" and my coworker is 4'11" (we make fun of her a lot)...we look like we're wearing ugly dresses when we put those shirts on.

Hm, thankfully we don't have to wear shirts from corporate at GS. :)

[SuprTnr2]

Sometimes I wish they would just send medium/small shirts for the actual THIN people. I think that game companies and corporations forget that some people in america actually are still skinny, we all arent McDonald's addicts. Although it is fun to wear XL shirts as dresses ;)

[Kayden]

mmmmm women in obscenly large shirts.... =P~

[Kiff]

Long time lurker and first time poster. These stories are extremely interesting and have sence quelled my long ago dream of being a gaming retailer.

I do have story to share as a customer / browser that I found annoying.

I'm checking out the Gamecube section of Babbage's (Gamestop) and the sales clerks pops in. "Are you going to get the new Legend of Zelda?". Before I could respond, he says, "Nintendo is only shipping us a limited number, so you'll have to preorder it for $5, if you want it on the release date."

Now this was back in May, possibly before E3, so the damn title of the game hasn't been announced yet much less a release date, but this guy knows what his store's shipment will be. Not only that this shipment will be so limited that I should reserve it 6 months before it's estimated release date or I won't get a copy.

Since mostly retailers have been posting in this thread, this there any credibility whatsoever to the statement? Do you guys say things like this (ie, bullsh!t) to scare cutomers into a sale? If places like EB and GS don't have a Zelda to sell me at release, guess what, Best Buy or Circuit City or TRU will.

I felt annoyed and insulted and I walked out. As I'm at the door the guy asks across the store, "So are you going to put down that $5?"

[Kuros]

Long time lurker and first time poster. These stories are extremely interesting and have sence quelled my long ago dream of being a gaming retailer.

I do have story to share as a customer / browser that I found annoying.

I'm checking out the Gamecube section of Babbage's (Gamestop) and the sales clerks pops in. "Are you going to get the new Legend of Zelda?". Before I could respond, he says, "Nintendo is only shipping us a limited number, so you'll have to preorder it for $5, if you want it on the release date."

Now this was back in May, possibly before E3, so the damn title of the game hasn't been announced yet much less a release date, but this guy knows what his store's shipment will be. Not only that this shipment will be so limited that I should reserve it 6 months before it's estimated release date or I won't get a copy.

Since mostly retailers have been posting in this thread, this there any credibility whatsoever to the statement? Do you guys say things like this (ie, bullsh!t) to scare cutomers into a sale? If places like EB and GS don't have a Zelda to sell me at release, guess what, Best Buy or Circuit City or TRU will.

I felt annoyed and insulted and I walked out. As I'm at the door the guy asks across the store, "So are you going to put down that $5?"

That guy was really pushy. Although it is his job to get reserves, he didn't need to try to force you to get one. I don't try to push reserves on someone, but I do try to suggest someone to get one.

[Kayden]

You should really pitty them. If they don't do that, they get fired. All game stores have quotas they have to make. You have to get so many pre orders, x amount of warranties and some number of discount cards/subscriptions. If you don't meet it 2-3 times they fire you.

Long time lurker and first time poster. These stories are extremely interesting and have sence quelled my long ago dream of being a gaming retailer.

I do have story to share as a customer / browser that I found annoying.

I'm checking out the Gamecube section of Babbage's (Gamestop) and the sales clerks pops in. "Are you going to get the new Legend of Zelda?". Before I could respond, he says, "Nintendo is only shipping us a limited number, so you'll have to preorder it for $5, if you want it on the release date."

Now this was back in May, possibly before E3, so the damn title of the game hasn't been announced yet much less a release date, but this guy knows what his store's shipment will be. Not only that this shipment will be so limited that I should reserve it 6 months before it's estimated release date or I won't get a copy.

Since mostly retailers have been posting in this thread, this there any credibility whatsoever to the statement? Do you guys say things like this (ie, bullsh!t) to scare cutomers into a sale? If places like EB and GS don't have a Zelda to sell me at release, guess what, Best Buy or Circuit City or TRU will.

I felt annoyed and insulted and I walked out. As I'm at the door the guy asks across the store, "So are you going to put down that $5?"

[KingSpike]

Long time lurker and first time poster. These stories are extremely interesting and have sence quelled my long ago dream of being a gaming retailer.

I do have story to share as a customer / browser that I found annoying.

I'm checking out the Gamecube section of Babbage's (Gamestop) and the sales clerks pops in. "Are you going to get the new Legend of Zelda?". Before I could respond, he says, "Nintendo is only shipping us a limited number, so you'll have to preorder it for $5, if you want it on the release date."

Now this was back in May, possibly before E3, so the damn title of the game hasn't been announced yet much less a release date, but this guy knows what his store's shipment will be. Not only that this shipment will be so limited that I should reserve it 6 months before it's estimated release date or I won't get a copy.

Since mostly retailers have been posting in this thread, this there any credibility whatsoever to the statement? Do you guys say things like this (ie, bullsh!t) to scare cutomers into a sale? If places like EB and GS don't have a Zelda to sell me at release, guess what, Best Buy or Circuit City or TRU will.

I felt annoyed and insulted and I walked out. As I'm at the door the guy asks across the store, "So are you going to put down that $5?"

The last comment of his would be the only comment of his that I would consider "pushy."

As for the rest of it, of course there is credibility to the statement. He said, "We're getting a limited amount of copies." Everyone is getting a limited amount of copies. It's not like they have an infinite number of copies to give out immediately. He didn't say "We're getting exactly 200 copies, so you should preorder to get one of them." He said "We're getting a limited amount." Sounds about right.

[Scorch]

I'm checking out the Gamecube section of Babbage's (Gamestop) and the sales clerks pops in. "Are you going to get the new Legend of Zelda?". Before I could respond, he says, "Nintendo is only shipping us a limited number, so you'll have to preorder it for $5, if you want it on the release date."

Yeah, they're only getting about the same amount as Halo 2, right?

[lionheart4life]

I work at a Quiznos, and for anyone who isn't familiar it is a sub shop that also sells drinks, cookies, chips, etc. basically like a Subway. Although its not retail sales, the customers are just as dumb.

The most common dumb thing people ask is "How much is X sub?" I don't have every price memorized, so I turn to look at the same huge lit up menu with pictures and prices for every possible thing we sell that the customers are looking at. Usually they will follow this up with "Well whats the price difference between X sub and Y sub?" I just want to tell them to do the math, usually its like a 20 cent difference or a dollar, or some other whole amount that the average 2nd grader should be able to figure out.

Also, something that cracked me up the other day was an older couple coming back from the day before and claiming that they did not receive a discount for making their meal a combo. The owner simply showed them that the discount was clearly marked on their receipt and they went on their way. The discount is only 8 cents though.

Surprisingly people often ask for a lot of things that we simply don't sell. Within the last week or two I've had people ask for ice cream, French fries, pizza, and a BLT. I've also seen people buy kids meals, which are $2.99 and throw out the entire thing snacks and drink cup and just keep the sub, when they could have just bought a larger sub for the same price.

The other day some lady started to throw a fit about refills on drinks. Now refills are free if you're eating in the restaurant but you can't come back several hours or days later for them. She complained for a few minutes after she said she would be back that night for a refill. Then she proceeded to say she probably would never come back and that she was gonna take as much as she can and proceeded to fill her baby's bottle with pop.

Luckily the customers are pretty nice generally.

[MrMaddness]

Another one....


Woman comes in with a Gamecube, wants to trade it in. She tells us that it doesn't work, whatever, we can take those back. We tell her because that becuase it doesn't work correctly, instead of giving her 25.00 for it, we can only give her 10.00.

This is the conversation that follows:

She replies with "But the system is perfect"
"You just told us it doesn't work"
"Yeah, but everything else is perfect."

[Kayden]

There needs to be a little glass case behind the counter with a gun that reads "Break incase of chronic stupidass fucktard."

[Stingermck]

Great thread. I work @ Walmart, in electronics, so i get all the idiots.

Pick up the phone :

"Hello, i just bought an mp3 player and i cannot get it to connect to my pc."

- "Ok, have you 1st connected it with the supplied usb cable, to your tower?"

"No, the usb slots on my pc were full, so i tried to plug it into my cable modem."


wow.

And at least once a week people ask for my nes/sega genesis or N64 game section. I like to make them feel bad and mention how many years those are OOP.

[Kiff]

The last comment of his would be the only comment of his that I would consider "pushy."

As for the rest of it, of course there is credibility to the statement. He said, "We're getting a limited amount of copies." Everyone is getting a limited amount of copies. It's not like they have an infinite number of copies to give out immediately. He didn't say "We're getting exactly 200 copies, so you should preorder to get one of them." He said "We're getting a limited amount." Sounds about right.

It was the sales tactic that got to me. Having to preorder the game 6 months in advance is ridiculous. Either they are only getting like 20 copies, with is stupid on their part, or he's trying to get an early sale, and scare me into buying one.

Besides, the way he pitched it was that Nintendo was publishing a limited amount (ie, far less than demand), which is ludicrous.

[MrMaddness]

Besides, the way he pitched it was that Nintendo was publishing a limited amount (ie, far less than demand), which is ludicrous.


Hey...only a few years ago that was not a crazy concept for Nintendo.

[guessed]

Great thread. I work @ Walmart, in electronics, so i get all the idiots.

Pick up the phone :

"Hello, i just bought an mp3 player and i cannot get it to connect to my pc."

- "Ok, have you 1st connected it with the supplied usb cable, to your tower?"

"No, the usb slots on my pc were full, so i tried to plug it into my cable modem."


wow.

And at least once a week people ask for my nes/sega genesis or N64 game section. I like to make them feel bad and mention how many years those are OOP.


And yet, some Walmarts still sell (and by "sell", I mean have stock and try to get close to original MSRP) some N64 games.

[DuelLadyS]

Ok, I got one: I had a lady come in with a return yesterday, and she hands me her 'reciept'- which is half a sheet of computer paper with a black and white photocopy of a reciept on it. (for reference, our reciepts have some red on them.) So, I politely tell her I'm not allowed to do this return, becuase the reciept is a photocopy. And she says... "That's not a copy."

.... I had no idea how to respond to that. I cannot fathom the stupidity needed to believe that this was a) an original reciept, or b) that any cashier would be stupid enough to not notice that this was a photocopy- I mean, it wasn't even cut down to a reciept width. You could see the fuzzy black areas along the sides that turn up when you make a cheap photocopy of something small.

Once my brain recovered from that, I told her that I'm sorry, but this was indeed a copy, so I couldn't do it. Then she wanted to know why. ...Oh-kay... I explain the whole thing about multiple copies for theft and stores won't take copies for security. So then... she wants the manager. :roll:

Lucky for me, the top-o-the-chain store manager had just come in, so I called her up and she told the lady we can't do a regular return, but we'd be happy to give store credit (which is what we do for no reciept, no biggie.) She packs up and leaves in a huff. (We did find out that she'd apparently bought a big frame for a friend, who gave her the photocopy when she asked for the reciept back to do her return.)

Ya know what the kicker was? The return was for.... one 8x10 mat. Price about $2.99. People really confuse me sometimes.

[Dead of Knight]

The last comment of his would be the only comment of his that I would consider "pushy."

As for the rest of it, of course there is credibility to the statement. He said, "We're getting a limited amount of copies." Everyone is getting a limited amount of copies. It's not like they have an infinite number of copies to give out immediately. He didn't say "We're getting exactly 200 copies, so you should preorder to get one of them." He said "We're getting a limited amount." Sounds about right.

My coworkers would tell me to blatantly lie about the copies people had reserved. Some moran said to tell people we'd gotten 500 reserves for Madden. Even the assistant manager told him to STFU. So don't trust any figures or anything they give you. Use common sense: reserve only games that you KNOW are going to be hard to come by, like Riviera or Disgaea or SMT for instance.

[saigumi]

Thank god I haven't had to work retail in over 12 years now.

My worst was this lady and her son that used our Babbages as a game rental. They would buy a game and then return it a week later. This was back when you had to make concessions to the customer, so I couldn't refuse them or anything like that. Finally, management had enough and told me that she wasn't allowed to return anything. Sure enough, she came in that day.

When I told her that we weren't accepting the return, she immediately reaches over the counter and grabs our phone. I put my finger on the switch and told her that there was a pay phone across the hall. She starts bitching me out about how she was going to call her husband and he was going to "make this right".

My manager heard all the screaming (yes, it escalated from yelling to screaming) and came out from the back and demanded that she leave. She then starts yelling that we can't kick her out from a public place. He tells her "This isn't a public place. It's a store, a private location and that we can do as we like."

She starts screaming that this is just some tactic to jip her from getting a refund when she suddenly stops and walks away. A few seconds later, security strolls up to our gate and asks what's going on.

[Zingela]

Sometimes I wish they would just send medium/small shirts for the actual THIN people. I think that game companies and corporations forget that some people in america actually are still skinny, we all arent McDonald's addicts. Although it is fun to wear XL shirts as dresses ;)
I agree. I'm short and skinny, so I get the whole dress effect on the shirts they send. Luckily, though, there were actually some medium sizes in the DS shirts they sent a while back. Still too big, but much less rediculous-looking than usual.

[SuprTnr2]

Yeah, unfortunately I was rocking the dress on my Darkwatch tshirt that I picked up from darkwatch.org on there little point system thingy.


(Btw, zingela nice siggy, DC is teh pwnz0r).

[billyknoxville]

She starts screaming that this is just some tactic to jip her from getting a refund when she suddenly stops and walks away. A few seconds later, security strolls up to our gate and asks what's going on.

stop with the foreplay, finish the story.

[smalien1]

I had a guy today ask what the difference between plain and chocolate biscotti was.

[vietgurl]

I had a guy today ask me if the number of preplayed games I sell affect the number of hours I get when I offered him a preplayed copy of a game instead of a new one. I told him yes and he bought a new game.

[MrMaddness]

Ok, I've got a few more to add to my neverending pile of stupidity....

--------------------------
Customer: Does this game go online?
Customer proceeds to show me Sega GT ONLINE
Me: Yeah, I think so.
----------------------------
Customer on the phone: Do you guys carry the Nintendo Sneeze? (He was looking for an SNES, and just proceeded to say Sneeze...)
-----------------------------
Customer on the phone: Yeah, my son is looking for the Gameshark ultimate codes, do you guys have that in your store.
Me: Are you looking for the book or the CD one?
Customer: I don't know, my son is the one looking for it.
Me: Ok, could you ask him which one it is?
Customer: He says its 9.99.
Me: Ok, the book is 9.99, and so is the CD cheat discs we have.
Customer: What exactly does this ultimate codes thing let you do.
Me: Um, cheat on your games.
Customer: What does that mean exactly.
Me: It helps you beat your games.
Customer: I don't understand this stuff. We'll just take the one that costs 9.99.
Me: Ok...

[Callandor]

Oh, how I love all these stories...

I need to drudge up a few more KFC horror ones. After 7 years, I should be able to think of some.

[tenzor]

I had a guy today ask me if the number of preplayed games I sell affect the number of hours I get when I offered him a preplayed copy of a game instead of a new one. I told him yes and he bought a new game.

really? Your EB/Gamestop does this?

[GizmoGC]

really? Your EB/Gamestop does this?

I would assume so. The more used = more net profit = more hours

[bil4l]

I want to mark this for later reading. I have some stories I'll post later today after I get some sleep.

[bil4l]

Alright my stories aren't really that great but thought I'd share anywho:
I used to work at the dollar movies (so stupidity of almost all customers was basically a given)

I would work the booth that would tear tickets and direct people where to go, well there was a massive clock on the wall behind me (at least 5 feet tall X 5 feet wide), and probably about 5 times an hour some douchebag would come up to me and ask "what time is it?" Of course I wouldn't even mutter, I would just slowly turn around to look at the hulking clock to make them feel even more ignorant. One time some teenager came in, asked the time, I showed him the clock, and for about 2 minutes he tried convincing himself he could read the clock, well about 2 minutes after that I hear..."so what time is it?"

Now I work at a local pizza chain called Dion's Pizza. I have to answer phones sometimes for call in orders. Yesterday I answer with "Thank you for calling Dion's on _____ and _____ how can I help you?", the customer replies "where are you located?"

Then last night I answer and say "Thank you for calling Dion's we are currently closed" and the moron replies "Are you closed?"

Yeah yeah, not that great, but working at the $1 movies you get the stupidest trailer trash jackasses around. Sometimes I would point AND tell them what direction to go in and they would still go the other direction....

[smalien1]

Alright my stories aren't really that great but thought I'd share anywho:
I used to work at the dollar movies (so stupidity of almost all customers was basically a given)

I would work the booth that would tear tickets and direct people where to go, well there was a massive clock on the wall behind me (at least 5 feet tall X 5 feet wide), and probably about 5 times an hour some douchebag would come up to me and ask "what time is it?" Of course I wouldn't even mutter, I would just slowly turn around to look at the hulking clock to make them feel even more ignorant. One time some teenager came in, asked the time, I showed him the clock, and for about 2 minutes he tried convincing himself he could read the clock, well about 2 minutes after that I hear..."so what time is it?"

Now I work at a local pizza chain called Dion's Pizza. I have to answer phones sometimes for call in orders. Yesterday I answer with "Thank you for calling Dion's on _____ and _____ how can I help you?", the customer replies "where are you located?"

Then last night I answer and say "Thank you for calling Dion's we are currently closed" and the moron replies "Are you closed?"

Yeah yeah, not that great, but working at the $1 movies you get the stupidest trailer trash jackasses around. Sometimes I would point AND tell them what direction to go in and they would still go the other direction....

Alot of people mumble when they first answer the phone

[Zingela]

I had a guy today ask me if the number of preplayed games I sell affect the number of hours I get when I offered him a preplayed copy of a game instead of a new one. I told him yes and he bought a new game.
:rofl:

[MeGaWC27]

great stories you guys, keep them coming!!

[Kuros]

I had a guy today ask me if the number of preplayed games I sell affect the number of hours I get when I offered him a preplayed copy of a game instead of a new one. I told him yes and he bought a new game.

Ouch! What a bastard!

[Sarge]

ok well I work at "Pev's Paintball Park"

and outside we have a "CO2 Shack" and a "Snack Shack" one fills CO2 canisters and sells food and stuff. So both shacks are clearly marked in red paint "CO2" and "SNAX" so this guy comes up to me at the Snack Shack asking to get his CO2 filled. He is standing infront of the bright red painted sign that says "Snax" and asks again. I point to the sign and he gets all pissed off. He goes "Well you should be able to fill your CO2 here!". I explain that a Snack Shack sells snacks and the other fills CO2. So long story short the guy is pissed off for being stupid.

[Inferno-X]

I don't work at Gamestop, but I was in one tonight when I witnessed a great moment of stupidity. Some dude who worked at the nearby Footlocker came in and went right for the used DVDs, getting in my way in the process. He glanced at the shelves and called halfway across the store to the front counter, "Yo man, how much for the DVDs?". The employee just kinda looked at him funny and said, "...there should be price stickers on the front". I couldn't help but to roll my eyes. The guy then left without buying anything.

[SIUfan]

This happened several years ago when I was a lowly cart-pusher at Sam's Club. It was a Saturday, which is usually the busiest day of the week. There were two other people working with me. Also, the wind was strong that day.

With customers passing in and out constantly, the carts piled up outside. Although we had various areas where customers were supposed to place their carts, people are lazy and so there were carts in random places throughout the parking lot. Since we were only three, there was no way for us to keep the lot in immaculate condition. Consequently, with the wind blowing, carts were flying everywhere, smashing into cars and bringing constant halts to traffic. Most people accepted the fact that this was an act of nature, which we couldn't do anything about. Except for one pair of people.

I can't recall the exact type of car these people possessed, but I believe it was a Viper. One of the carts had smashed into the side of it, although I still don't know whether it actually caused damage. Anyway, the woman who owned the car, who was of supermodel beauty, saw this, and became insanely upset. She saw the three of us in our orange vests and strode toward us. She started screaming and bitching at us. On one hand, the incident was not our fault. Then again, she was beautiful. So, rather then walk away and ignore her rantings, we stood there and listened while enjoying the view.

After about 5 minutes of screaming, she said she is going to get her boyfriend to come and teach us a lesson. We heard this, and thought of it as another blowhard statement as she drove off and we went back to work. About 45 minutes later, the Viper pulled into the lot with the boyfriend in tow. The guy steps out, and he is in amazing shape. Well over 6 feet, looks like a professional body builder, and he comes pacing up toward the front of the store. We three didn't want to take any chances, so we retreated into the store. He was so angry and belligerent that the manager of the store ended up having to call the police to haul him off. I don't know what exactly the girl was doing for him, but it must have been good.


i've been pushing carts at wal-mart all summer and would love to have two more associates helping me push carts. i have to fend for myslef. the thing that pisses me off most is that people are to lazy to walk ten feet to the damn cart coral (where the carts are supposed to go). one time i was making a line of carts and this couple was coming outside. they were looking in my direction the whole time they were walking towards their car. in fact, i was ten feet away from their car. i walk about twenty feet away to get some more carts to add to the cart train. i come back and notice the carts i had out were back in the coral. the next thing i know the car that the couple was in comes flying by and the woman sticks her head out the window ad says "nice going! we just hit those damn carts you had out there!!!" i laugh and say "no problem!" WTF? how dumb can people be. if i wanted to i could have about a thousand of posts about stupid customers. people are fucking stupid and fucking lazy. u wouldn't really understand unless you have worked at a store somewhere or have pushed carts especially.

[jousley]

Hm, thankfully we don't have to wear shirts from corporate at GS. :)

Thats cause GS corporate is too damn cheap to buy shirts ;)

[Kuros]

Yesterday was an average day, filled with morons and annoying people.

Thankfully the kid who talks about Sonic all day didn't open his mouth.

[DuelLadyS]

Yesterday was an average day, filled with morons and annoying people.

Thankfully the kid who talks about Sonic all day didn't open his mouth.

I got a kid like that in my store a while ago- and we don't sell videogames :roll: It was kinda fun telling him that Shadow's gonna have his own game-"No he's not!" "Yes he is, he carries a gun too." "Really?!" "Really." "What's it called then?" "Shadow the Hedgehog." He then proceeds to excitedly rattle all that off at his sister. Methinks I just caused his mom a bit of trouble :D

[Shinkuu Ryao]

I got a kid like that in my store a while ago- and we don't sell videogames :roll: It was kinda fun telling him that Shadow's gonna have his own game-"No he's not!" "Yes he is, he carries a gun too." "Really?!" "Really." "What's it called then?" "Shadow the Hedgehog." He then proceeds to excitedly rattle all that off at his sister. Methinks I just caused his mom a bit of trouble :D

I know a few kids who won't shut up about Yu-Gi-Oh who come in often to my store, they can be a real fucking pain, ALOT

And as for that kid (don't get me wrong, I'm a big Sonic fan myself) I can't wait for him to run into his house and say "Mom mom! Check out my sweet AK-47, just like Shadow's!" and accidently off his grandpa. Then Jack Thompson will finish off the Sims and set his eyes on Shadow.....

[GizmoGC]

I had one kid come in about every week with his family.
His family was spanish (as was about 65% of my customers) and really only 'browsed'.

Anyways, this kid was a monster. He couldn't speak, and when he tried, he would only say 'Kirby' or 'Scooby Doo' over and over. He would always run around the cashwrap and into the back room cuasing trouble. So, we hate this kid.

To enter out store you had to push in, and to exit you had to pull the handle in (so the door would enter into the store, yes, it was retarded). Anyway, once day, the little shit was running around and we told him to leave. Well, he ran right to door, in full speed, thinking it would open, and instead *smack* and he fell right over. His parents came and scooped him up and left. Me and m employee were on the floor laughin are asses off....stupid kids.

[the_gloaming]

Never worked at a game store, but I worked at a Subway Sandwich shop for about a year as a night manager during high school. This was right around the time Subway found their savior, Jared -- just to give you a time frame. It was when they cut the bread the old way and they didn't have all those different breads/sauces. We only had white and wheat.

Anyway ... one time, I remember this guy probably about 18 or 19 came in and bought one six inch sub which came out to about 4 bucks. He paid with a $100 bill, and then I get out his change -- $96. He pulls out a ten after taking back his change, and then tells me that I need to give him back the $100 and take the $10 instead, after already pocketing the $96 in change I gave him. I mean, come on. I've seen these kinds of tricks in movies, and you're doing it totally wrong. So I told him ... "Ah, no, the transaction is complete. Thank you." He bitched about it for a little while, but I told him he wasn't going to confuse me over dollars and cents. Pounds and pence, etc ...

Another time I was working in a very busy shift, and an ambulance pulled up. Three ambulance drivers get out of it and come in, each of them order two foot long subs and it's a Sunday afternoon -- we only have two people working. So anyway, while we're preparing their sandwiches, they get a call on the radio. "Can you hurry this up? We're supposed to be at a high school football game and someone broke their leg. We have to go."

And then they're rushing us through the transaction process. Sorry I can't ring up three seperate orders in under a minute. The "leader" is like yelling at me about how this poor person is going to be in so much pain because of how slow I am. I suck it up and just ignore her and get them the heck out of there. I mean, it's not my fault you guys ditched your job to get sandwiches. The other two were somewhat accomodating, but man. What a bitch.

[DuelLadyS]

Another time I was working in a very busy shift, and an ambulance pulled up. Three ambulance drivers get out of it and come in, each of them order two foot long subs and it's a Sunday afternoon -- we only have two people working. So anyway, while we're preparing their sandwiches, they get a call on the radio. "Can you hurry this up? We're supposed to be at a high school football game and someone broke their leg. We have to go."

And then they're rushing us through the transaction process. Sorry I can't ring up three seperate orders in under a minute. The "leader" is like yelling at me about how this poor person is going to be in so much pain because of how slow I am. I suck it up and just ignore her and get them the heck out of there. I mean, it's not my fault you guys ditched your job to get sandwiches. The other two were somewhat accomodating, but man. What a bitch.

Damn. That's the storta thing you call in & report. Get their asses fired.

[Kuros]

Today... fucking sucked!

Imagine 5 huge stacks of dvds, about 120 in total, plus 4 stacks of games, and a pile of GBA games, that all need to be put away by the end of the night. I got there at 5pm and I had until 9.

Like hell I got through it, I got everything done but the dvds, barely put a dent in them. So there still is a ton of shit to be done. Good thing I'm not working tommorrow.

Oh, also what really fucking sucks is that my manager is going to another store. I really liked my manager, he was kick ass, and I don't know shit about the new manager. If he's a complete tight ass, there will be no point in me staying there, the only reason why I still work there is because I like the people I work with.

*sigh*

[cycophuk]

I work at a pet store that sells only reptiles. Being such a small niche, we only seem to get a certain class of people. The majority of our customer base usually falls in the brain dead group. Almost all of the reptiles we sell are in glass aquariums. We lable and price the reptiles with Sharpie on the glass. Almost everyday I have a customer that asks me the price of a reptile while he is staring right at the aquarium. My favorite stupid customer story needs a little backstory. The trouble with reptiles is they don't show illness until they are really sick. So, usually you don't know the reptile is sick until it is too late. Being that, there are numerous reasons why a reptile could be ill. I was ringing a guy up, talking about what he has when he busted out with, "I used to have a baby turtle, but it died. Why?" As is I am supposed to be so godlike that I could give a reason of death just off of that. I really think people drop 50-100 IQ points once they become a customer.

[Protagonist42]

Back when I used to work at Borders (a book, music and movie store, for those who don't know) I used to get people all the time who would come in with their bratty little kids asking where the video games are. Now, I'm not the type that gets angry at people for not knowing but the truly ignorant, the ones that were so beligerant that they wanted to argue with me - that we most certainly do have a video game section - those were the absolutely contemptable customers.

The best times were when I could finaly convince these morons that they were wrong and they would dissapear into the store. Later I would get paged up to the registers to assist with an especially long line of people and I would get the same blasted idiot at my register. We would of course regard eachother coolly, as if nothing had happened and they would try to get a discount on their purchase; with their B&N card.

[GizmoGC]

Back when I used to work at Borders (a book, music and movie store, for those who don't know) I used to get people all the time who would come in with their bratty little kids asking where the video games are. Now, I'm not the type that gets angry at people for not knowing but the truly ignorant, the ones that were so beligerant that they wanted to argue with me - that we most certainly do have a video game section - those were the absolutely contemptable customers.

The best times were when I could finaly convince these morons that they were wrong and they would dissapear into the store. Later I would get paged up to the registers to assist with an especially long line of people and I would get the same blasted idiot at my register. We would of course regard eachother coolly, as if nothing had happened and they would try to get a discount on their purchase; with their B&N card.


FYI, some Borders DO sell games, but they are generally the budget/players choice titles.

[unforeseen]

Today... fucking sucked!

Imagine 5 huge stacks of dvds, about 120 in total, plus 4 stacks of games, and a pile of GBA games, that all need to be put away by the end of the night. I got there at 5pm and I had until 9.

Like hell I got through it, I got everything done but the dvds, barely put a dent in them. So there still is a ton of shit to be done. Good thing I'm not working tommorrow.

Oh, also what really fucking sucks is that my manager is going to another store. I really liked my manager, he was kick ass, and I don't know shit about the new manager. If he's a complete tight ass, there will be no point in me staying there, the only reason why I still work there is because I like the people I work with.

*sigh*

Let me guess....Gamestop.

[armyofdarknessfan]

I work as a waitress at a locally owned restaurant. Of course there are many horror stories that I could come up with, but this one stands out in my memory. There was this woman that had just finished eating ribs and had tried to go to the bathroom to wash her hands. She then proceeded to come up to the front to tell us that there was someone in each of the bathrooms and that she needed to wash her hands RIGHT NOW. We told her that she would just have to wait because the only other sinks were in the kitchen and we couldn't let her use them because of health regulations. She got really really irate and finally accepted the wet naps we gave her and left.


Also - I can't stand it when people eat 3/4 of thier food and then complain to me that it was "tasteless"

[Kuros]

Let me guess....Gamestop.

Yep, mentioned where I work before. :)

[vietgurl]

My store was sent a bunch of small flyers with two small coupons on them (buy 1 get the 2nd 25% off and a 20% more on you trade-ins or something). My manager sends me out into the parking lot with a bunch of these to put on people's cars. The parking lot there is humungous and it was a really hot day. This older man attempted to call security on me but security didn't care enough to do anything, lol. He got really pissed and started talking about how he's gonna call the cops and have them pick me up. I then pointed to my store and told him that if he had a problem, he should take it up with my manager since I was just doing my job. The nice man replied that he didn't care who told me to do it because I shouldn't be doing it in the first place and that he wish he could take kids like me out and shoot them. I was seriously considering keying his mercedes but decided to pass, lol. I can understand why people are less than thrilled about getting a bunch of crap on their windshield, but my manager was like 10 fucking steps away from where he was standing and I didn't want to be out there in the hot sun in the first place. Also, while I was out there, I had this dude sitting in a car ask me if I wanted to sleep with him. Interesting times...

[munch]

I work as a waitress at a locally owned restaurant. Of course there are many horror stories that I could come up with, but this one stands out in my memory. There was this woman that had just finished eating ribs and had tried to go to the bathroom to wash her hands. She then proceeded to come up to the front to tell us that there was someone in each of the bathrooms and that she needed to wash her hands RIGHT NOW. We told her that she would just have to wait because the only other sinks were in the kitchen and we couldn't let her use them because of health regulations. She got really really irate and finally accepted the wet naps we gave her and left.


Also - I can't stand it when people eat 3/4 of thier food and then complain to me that it was "tasteless"

great story!

[Darkside Hazuki]

Dude walks into my local Gamestop last night and attempts to return a Athens 2004 that he had apparently just purchased a half hour before. He hands the game to the employees who gaze stupified at his EB GAMES receipt. They explain that this was NOT the receipt they had given him 30 min. ago. He says "I don't know, man, that's the receipt you gave me." The employees proceed to show him the differing text on the rear of each receipt and then explain to him that it is not physically possible for them to print that receipt. They then show him the store copy of his receipt. (I've edited this story to exclude the several minutes of odd looks and continued exclamations of "That's the receipt you gave me!") He eventually leaves (i.e., gives up) with his game. The employees explain to me afterward that his receipt was from an EB Games across town and that it was dated from January. He had paid five dollars more at EB and was trying to "trick" them into giving him the return at the higher value. :wall:

[Reality's Fringe]

Off-Topic, but has anyone seen that commercial GS plays in their stores on their goofy preview VHS tapes they run all day long that has a guy trading in a woman and buying a new one? I can't believe no one's bitched about that yet.

[DV8]

My store was sent a bunch of small flyers with two small coupons on them (buy 1 get the 2nd 25% off and a 20% more on you trade-ins or something). My manager sends me out into the parking lot with a bunch of these to put on people's cars. The parking lot there is humungous and it was a really hot day. This older man attempted to call security on me but security didn't care enough to do anything, lol. He got really pissed and started talking about how he's gonna call the cops and have them pick me up. I then pointed to my store and told him that if he had a problem, he should take it up with my manager since I was just doing my job. The nice man replied that he didn't care who told me to do it because I shouldn't be doing it in the first place and that he wish he could take kids like me out and shoot them. I was seriously considering keying his mercedes but decided to pass, lol. I can understand why people are less than thrilled about getting a bunch of crap on their windshield, but my manager was like 10 fucking steps away from where he was standing and I didn't want to be out there in the hot sun in the first place. Also, while I was out there, I had this dude sitting in a car ask me if I wanted to sleep with him. Interesting times...


Old people suck hard.

But still, I thought people couldn't do that anymore... I usually just throw it on the ground with the rest of them.

[Scoobert]

You know how EB seels music cd's now? Well, this older guy came in and picked up Lil' Kim - Hardcore.

http://images.amazon.com/images/P/B000000112.01._SCLZZZZZZZ_.jpg

Old guy: What is this?
Me: A music cd.
OG: Is there anything here with hardcore in it?
Me: :-s

He obviously wanted some pornos, but I guess he missed all the kids in the store. Or maybe he's a big fan of MJ's too.

Why do I get all the freaks and weirdos, huh?

[vietgurl]

You know how EB seels music cd's now? Well, this older guy came in and picked up Lil' Kim - Hardcore.

http://images.amazon.com/images/P/B000000112.01._SCLZZZZZZZ_.jpg

Old guy: What is this?
Me: A music cd.
OG: Is there anything here with hardcore in it?
Me: :-s

He obviously wanted some pornos, but I guess he missed all the kids in the store. Or maybe he's a big fan of MJ's too.

Why do I get all the freaks and weirdos, huh?

LOL. How old is old?

[Kuros]

I got to work with my new manager today.

I've been pretty damn lucky, he's a really cool guy!

I'm gonna be just fine working at Gamestop still.

[fieldkillah]

Today just sucked at work. I seemed to get all the assholes and morons (for example a bitch who didnt understand that we couldnt pull wild salmon out of our asses, and impatient mother fuckers who dont get that I can only wait on one person at a time and that if they got there after everyone else then :shock: :gasp: they have to wait their turn). Then to end this "perfect" day I slip into the rotisserie trying to take out some chickens that were done. To make a long story short, 2 hours in the ER, a tetanus shot and a 5" 2nd degree burn on my arm.

[Scoobert]

LOL. How old is old?

He was around 55-60.

I also wish customers would stop complaining about used game prices. I know it's just $5 cheaper than new, I don't care. I don't make up the prices. So please don't complain about the prices to me. Guess what? The person right behind you will buy it.

And if one more person asks for a price on a game with the price clearly shown, I'm going to smack them. When people go shopping they lose all common sense.

One more thing, don't ask if anyone speaks spanish when you can speak perfect english. I just love it when a customer asks everyone working if they speak spanish, then all of a sudden they can speak perfect english.

I lied, I have another complaint. Don't call 50 billion times asking if we have certain games and their prices. I don't want to spend 10 minutes talking to you, when I have customers in the store whi need my help. Get your ass up and come in. I will tell you to hold but somehow I always "forget" you're on the phone. Darn!

/rant off :D

[YoshiFan1]

And if one more person asks for a price on a game with the price clearly shown, I'm going to smack them. When people go shopping they lose all common sense.



A lot of times the price can be wrong though, especially with clearance and markdown items. I have had it happen in many stores where a game rings up less than the price shown on the case/box.

[Shinkuu Ryao]

Two things happened the other night that to piss me off, then someone commited a crime and I got happy :twisted:

Ok, first thing, a kid comes in, browses around a little and picks out 4 games he wants to buy, grand total was about $95. He pays with a $100 bill and I say goodbye....
Only to have his father come back in 2 hours later saying that the kid wasn't supposed to buy those games because the money was supposed to be used for emergencies only (why a kid needs $100 for emergencies is beyond me). I say for him to give back the games and I'll see if I can refund them. Alas, 3 games are already open so I can only offer him $15 for the final game, the dude goes apeshit and starts cussing out me and his kid, this goes on for a few minutes until i get ticked off and take $15 from the register and start to walk into the back room. The guy takes this as an insult and yells "WHERE THE FUCKING HELL ARE YOU GOING?!" to which I calmly reply "I'm going into the back, I gave you the money and there's no one else here for now so I'm going to grab a soda." The dude takes the money and leaves.

Second thing, mom and son team come in and I ask if I can help, she screams really loudly and her son approaches me saying she does this alot to places she senses are evil; I ask the kid if he wants to buy anything and he replies "No thank you, I don't play games" With his mother screaming all the while. My boss and co-worker on break ask what's going on with the screaming and I explain, they try to calm the woman down and then she starts speaking Jibberish, I can't take it anymore and go on my break

So there's a Subway across the park where my friend works, we chat and eat and head back to our jobs, 20 seconds after I leave I get a call from my Boss and he says "Listen, that woman was taken care of but we've got another problem, her other kid rushed in and stole a bunch of new release games! He's got a black vest and baggy red jeans on!" I immediatly see the kid rushing in my direction and he's holding a bunch of games in his jacket. I run towards him, grab his arm and use gravity to swing him into a tree right next to me, the kid is practically knocked outand his nose is bleeding. My friend from Subway saw the whole thing and called the police, we recovered all the games and my boss said "Take a few extra minutes off if you want" And I got a free drink from Subway

So in the end I got my rage all taken care of, and a free coke!

[Kuros]

Very nice work in knocking that kid out!

We had a PSP and game stolen from our store but we couldn't get them back. :(

[SuprTnr2]

Nice job man, you should try to get the security cam off of that one ;)

[bostonfrontier]

is there a thread about stupid store employee stories?

[bostonfrontier]

Two things happened the other night that to piss me off, then someone commited a crime and I got happy :twisted:


So there's a Subway across the park where my friend works, we chat and eat and head back to our jobs, 20 seconds after I leave I get a call from my Boss and he says "Listen, that woman was taken care of but we've got another problem, her other kid rushed in and stole a bunch of new release games! He's got a black vest and baggy red jeans on!" I immediatly see the kid rushing in my direction and he's holding a bunch of games in his jacket. I run towards him, grab his arm and use gravity to swing him into a tree right next to me, the kid is practically knocked outand his nose is bleeding. My friend from Subway saw the whole thing and called the police, we recovered all the games and my boss said "Take a few extra minutes off if you want" And I got a free drink from Subway

So in the end I got my rage all taken care of, and a free coke!

I think you are so FOS man........ I hope they sue your ass...... but seeing as your story doesn't even make sense........... like how did your boss know the other kid was her son? And you would really risk your life stopping a kid from stealing games....for all you know, he could have had a gun in his "baggy red jeans" and could have popped a cap in your ass......... I'm sure that would have been worth your $7.50/hour salary to protect the store that you work at....... smooth move.

[Shinkuu Ryao]

I think you are so FOS man........ I hope they sue your ass...... but seeing as your story doesn't even make sense........... like how did your boss know the other kid was her son? And you would really risk your life stopping a kid from stealing games....for all you know, he could have had a gun in his "baggy red jeans" and could have popped a cap in your ass......... I'm sure that would have been worth your $7.50/hour salary to protect the store that you work at....... smooth move.

Hey I was angry, what'd you expect? and according to my boss it was the lady's other kid because he saw him get out of their car

[Kuros]

I think you are so FOS man........ I hope they sue your ass...... but seeing as your story doesn't even make sense........... like how did your boss know the other kid was her son? And you would really risk your life stopping a kid from stealing games....for all you know, he could have had a gun in his "baggy red jeans" and could have popped a cap in your ass......... I'm sure that would have been worth your $7.50/hour salary to protect the store that you work at....... smooth move.

Hey, you are in the wrong topic. Leave.

[Salamando3000]

After reading all these stories, i just felt i had to tell some of my own.

Last summer I worked as a clerk for a local convenience store. It was the typical slacker job. I was often unsupervised, and was not above writing off a hot dog or eating a doughnut that was supposed to be thrown away (because it was too old, not too dirty). I worked there till the odd hours of the morning, and, naturally, got to deal with some of the weirdest people i've ever met.

A common complaint happened whenever someone tried to buy some cigerettes. In the front of the store, we have a giant sign reading "3.52 a Pack (If You Buy Two Packs)". I can't count the number of times someone would buy one pack, find out it rang up for 5.18, and complain for a good fifteen minutes that the sign needs to be taken down since it can be misleading if you don't read it. I really didn't care about the job, so i usually just replied with a "sir, if you want, you can write your complaint on this piece of paper"....the paper was then promptly filed in the black garbage bag at my feet.

There was also one day when my old spanish teacher came in. She recognized me after i gave my most unenthusiastic "hello". She looked around for a bit, and bought a loaf of bread (roughly 2 dollars) using a fifty dollar bill. This wouldn't have irked me, if she didn't proceed to buy a pack of cigerettes (5.08) with a ten dollar bill. I didn't give it to her as change for the fifty, so she had to have brought it with her. As she left, i said "eat s**t and die" in spanish. I never did like her....

while not really stupid, this customer just weirded me out far too much. I had checked her out, and was working on another customer, when our POS register decided to break. At this, i mumble under my breath "i could reprogram this damn thing, but i can't stop the paper from jamming every day". She asks if i was familiar with computers, to which i say i am. From here, she starts on a 30 minute speech, and i swear i made none of this up. She says "Would you mind teaching me some computer skills? I'm trying to get back into the work force. You see, i was working at this company, when my boss tried advancing sexually on me. When i refused, he slammed me into a desk. I quit, and on the way home, he used his car to bump mine into a ditch, and i crashed. I was in a coma for months. When i woke up, i called a lawyer to sue the company. The company bought out the lawyer. I tried another lawyer. They were bought out. Then the company burnt my house down to destroy any records i had. I tried getting a new job, but the company blacklisted me, so i couldn't find anything in my field. Because of the crash, i lost a good deal of short-term memory. Would you mind teaching me some computer skills like office?" I spent most of the time just looking dumbfounded. I asked the name of the company, so i never work there, to which she replied "i forgot". I told her that the next semester started the following week, so i wouldn't be in the state long. When she left, me and my co-worker couldn't figure out whether or not she really did go through all that.

[2poor]

while not really stupid, this customer just weirded me out far too much. I had checked her out, and was working on another customer, when our POS register decided to break. At this, i mumble under my breath "i could reprogram this damn thing, but i can't stop the paper from jamming every day". She asks if i was familiar with computers, to which i say i am. From here, she starts on a 30 minute speech, and i swear i made none of this up. She says "Would you mind teaching me some computer skills? I'm trying to get back into the work force. You see, i was working at this company, when my boss tried advancing sexually on me. When i refused, he slammed me into a desk. I quit, and on the way home, he used his car to bump mine into a ditch, and i crashed. I was in a coma for months. When i woke up, i called a lawyer to sue the company. The company bought out the lawyer. I tried another lawyer. They were bought out. Then the company burnt my house down to destroy any records i had. I tried getting a new job, but the company blacklisted me, so i couldn't find anything in my field. Because of the crash, i lost a good deal of short-term memory. Would you mind teaching me some computer skills like office?" I spent most of the time just looking dumbfounded. I asked the name of the company, so i never work there, to which she replied "i forgot". I told her that the next semester started the following week, so i wouldn't be in the state long. When she left, me and my co-worker couldn't figure out whether or not she really did go through all that.

wow. that's a crazy story

[vietgurl]

A few days ago, this lady comes in with her 3 kids about a minute before closing time (lucky for me, this seems to happen everytime); I think the fourth kid was a friend of her son or something. So like usual, the kids are begging her to buy various games. She asks us a couple of questions, we answer them, and then go back to cleaning the store. She gets mad for some reason and says, "I'm here to purchase things! Can I get some service here?" My assistant manager walks over and I'm trying really hard not to laugh because I felt kinda sorry for him. She is one of the rudest people I've ever had the displeasure of meeting; she forced my assistant manager to read names off game boxes and to tell her the prices (we decided she was probably illiterate). Then when she wanted to buy a game, she wouldn't pick it up. My assistant manager would point directly to the game and be like "this is the game you need dancepads for" but she wouldn't pick it up herself and was like "I'm here to BUY! Pick it up for me! What kind of service is this?" Fast forward a couple minutes and I guess her son's friend or whoever he is asked for too many games. She sends him outside and he's pounding on the window. I poke my head out the door to politely ask him to stop and she starts going off on me. The kid comes back into the store when she's about to check out and gets in another argument with the lady. The boy eventually ends up running out the door and into the parking lot as fast as he could (we're located in a pretty large strip mall) and while the lady and her family are preparing to go out after him, her little daughter (she was around 3 or so) was like "that boy is crazy". That was one of the cutest little girls I've seen, hehe. Almost made me forget about how great her mother is.

[Rockman]

I work at Wing Stop. A place that serve chicken wings for people who don't know. I was working in the kitchen shaking up my next order when my manager came back and handed me some latex gloves and told me to put it in the to go order that I was preparing. As he handed it to me he said "Don't ask."

[Samurai717]

hum~ there are just too many cheap and stupid customers that they want to get all the possible little discounts offers and will complaint for every tiny thing~ I guess these buyers should just quit play video games when they are just too cheap

[Stick821]

I guess I'll give mine:

About 5 years ago i worked at winn-dixie, it was slow so me and the cashier girl was just standing up front when we see this extremely obese man walk by with a purse in his buggy. we both looked at each other and said nice purse. Right after that we hear a woman scream "My purse! My purse!" Needless to say fatty took off running and my manager proceeded to chase him. I took off behind the manager because he was a little guy. When the thief got in the car the manager jumped in there with him and threw the purse out, but proceeded to beat the thief with a mag lite that was laying in his car. I was able to go to the other side and get a few cheap shots in, but he was able to get his car started and took off with my manager hanging out of the passenger side. My manager falls out as our crack police force pulls up and says "What's wrong?"

I would have to say that was my most exciting night in my 2 year career as a bag boy.

[spmahn]

This isn't quite the same, but I'm not sure if there's any other movie projectionists here, but to put it into laymens terms, the film goes from one platter, through a series of rollers, through the projectior, through some more rollers and back onto another platter. The film only goes in one direction, and cannot (or at least shouldn't be) reversed. 9/10 the movie runs fine, no problem but you know, shit happens sometimes, I can't tell you how many times I've been asked by the morons on our floorstaff or even fellow managers that aren't too bright, how long it will take me to "rewind the film" when something messes up. Don't even get me started on the arguments I've had with customers who want me to "Rewind the film" because they've arrived 15 minutes late, and can't understand that concept that it isn't (shouldn't be) physically possible to preform such an action. The absolute WORST though are the morons who come out of their movie after sitting in the theater for the entirety of their film, only to bitch that they want their money back because disruptive patrons, or other minor film related problems which end up going unnoticed. I have no problem at all refunding money or giving free passes out if you come out immediatly as soon as a problem arises, but don't sit in your fucking movie for 2 hours and then come out and complain. Oh yeah, and never ask for a refund for concession items unless there's something physically wrong with whatever it is that you bought, I can't tell you how many times morons come out with a half or entirely eaten bag of popcorn asking for a refund because it tasted "burnt" or "stale" or it was "Too Salty" or had "Too Much Butter" or even "I decided I didn't want it" after eating half the bag .Also, If your children are not old enough to have enough free will not to cry or scream during the film, then do not bring them to movies that other patrons might actually want to watch. On the same note, don't go to a mid-day matinee for "Madagascar" or whatever and complain that it was full of children that wouldn't shut up.

[Shinkuu Ryao]

Another story, not really a bad customer, just a really annoying motherfucker

So I go on break and load up the GC and decide to play some SSBM, a kid comes in and looks at me getting ready and says something along the lines of "Wow! I love this game! I own all my friends all the time cause I'm the best person ever at this game!" I reply "Really? Who are you good with?" He says "Link cause he rocks!!" I say "Fine then, show me" and toss him a controller. I pick Fox and he picks Link, I play with him and lose a life on purpose, he cheers and says "YES! I ROCK!!" I smirk and say "Well that was a fun warm up, lets get down to business..." A few minutes later I start Wavedashing, Shinespiking, and L-Cancelling as the kid desperately abuses ^B and vA without L cancelling like I thought he would. I win the match and only lost 1 life from the playing with him.
I turn off the system and say "Nice try kid, but I've faced Link before ;) " The kid starts crying and wailing and won't shut up about how I cheated, how I suck and he doesn't, and how fox is the cheapest character ever. Then his mother came in and asked why her child was crying, I explained to her as her kid tried to deny it. Then the kid tried something I didn't expect and attempted to reach me from over the counter, his mom grabbed him and dragged him out of the store, before he left my vision I decided to say "Press L to cancel"
My co-worker, Karen, came over to me and said "That made my day :lol:"

[SuprTnr2]

For some reason that reminded me of that one Chappelle skit where he goes to see the cancer patient then rapes him in NBA street...

[armyofdarknessfan]

okay I have to rant about this one - as I mentioned before I'm a waitress.
both of these happened in the same day. I was waiting on a table of six when another two people from another table got up to talk to someone at my table, which I didn't mind. This guy then proceeds to light up a cigarette right there (this was a non smoking section) so I go by and ask him to put it out. He looks at me and puts his cigarette out RIGHT ON THE WINDOWSILL. I just looked at him and said "excuse me?!" and he gets up in my face and said "It's out MA'AM"
Then about 20 minutes after that one of my tables got up and walked out complaining that they had been waiting there for 35 minutes before they got their salad (which was not true) and leaves. I then proceeded to walk outside (where we take breaks) and just have a meltdown.
The upside - I felt better afterwards, and one of my tables saw both incidents and said that they were really sorry that some people were complete jerks and they gave me an extra dollar in addition to my tip.
That has to qualify as my worst day ever as a waitress.

[neocisco]

bump

More stories please. I know all of our jobs aren't that good!

[Villy]

I am a store manager at one of those games retailers. I've been with them for 5 years now.

During my first year as a manager, this happened Christmas Eve. A customer asked if we price matched. I explained to him we generally will if it is within reason and not a "bait and switch" item. (You get this a lot at Christmas and I always have to explain to the customer what B and S means. For those not familiar, it's when a store offers an almost too good to be true deal but has 5 of them, meaning they are sold out in any reasonable time They do this to get you in the store to hopefully purchase something else.) So, the guy comes back with an Ad from Kay-Bee. It shows, Madden 2001, which we still had at 49.99, at an early bird special, 7am-11am, for 19.99. It was 5pm. I explained to the customer that there was no way I could match that price but......

Customer: "What the fuck kind of joke is this? I just walked all the way down to that store (A whole 100 feet) to get this ad and you've wasted my fucking time. He starts wadding up the ad, very pissed off."

Break to flashback......

While our current customer was walking to Kay-Bee, one of my very good regular customers walked in. He was a black man, about 6'4" 250 named Kalvin. Kalvin drives a car for the city. It has red and blue lights on it. He carries a gun.

Back to situation.

I don't tolerate language in my store ever, under any situation from a customer or employee.

Me, "Sir, I'm going to have to ask you to leave."

Customer," You don't tell me what the fuck to do. You said you'd give me that price."

Me,"I'm sorry sir, now I'll need you to leave."

That ad was now a firm ball of paper. Customer, "You pieces of shit can go to hell!" And he throws the ad toward my counter and hits one of my female employees square in the forehead. (I don't think it was interntional. And the sick individual in me thinks it was kind of funny.)

Anyway, this poor guy, hit the floor with a thud that reverberated throughout the store. It almost had a faint whisper that sounded like "polllliiiiiceeee bbbbrrrrutttaaaaliiiitttttyyyy."

Being Christmas time, the store was full, probably 40 people in a small area. When Kalvin told this guy it was time to go and escorted him outside, half the people started clapping.

[Villy]

I also once had a customer trade in his entire PSX collection. He must have forgot though that the cases were where he kept his "stash." This kid was 17 and a punk. So, I didn't call the police, since he was more of an annoyance than troublemaker.

I called his mom and told her he had left some "things" here. She almost died when I showed her. I didn't see the kid for 3 months straight when he was a weekend mall rat normally.

Somehow, of course, karma like this is going to come bite you in the ass. Corporate found out about it and it was sent down the line for my DM to give me a corrective. He gave me the corrective, but he couldn't keep a straight face to mean what it said.

[PittsburghAfterDark]

I have to know.... what is the corrective for giving back drugs or drug paraphanalia as opposed to calling the cops.

[Villy]

It was written very vaguely as to not mention anything illegal. It simply mentioned unprofessional conduct.

[Scorch]

I have to know.... what is the corrective for giving back drugs or drug paraphanalia as opposed to calling the cops.

I've only had one experience with drugs in an object that someone has traded in.. it was flushed.

[PittsburghAfterDark]

I've only had one experience with drugs in an object that someone has traded in.. it was flushed.

See, that's what I would have done. Get rid of it and not pick up the phone. I might have taken it out back and tested to see if it was really the "herb" I suspected it might be though......

[GizmoGC]

I've only had one experience with drugs in an object that someone has traded in.. it was flushed.

Mine was smoked :lol:

Stupid kid left his 'stash' inside the expansion pack port of the N64. Good times