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View Full Version : Help with DS pixel problem


The VGM
06-12-2005, 09:08 PM
So I was playing Feel the Magic and I noticed something on the side while the screen was black. It was 2 (Stuck?) pixels. I don't want to say dead, because one was red and one was greyish. Anyways, what can I do about this. Is there something like that red, green, blue screen psp thing for the ds? Can I call Nintendo? Let me know.

Sk
06-12-2005, 09:48 PM
I believe nintendo will take back a DS with any sort of pixel problem that takes away from your enjoyment. You should be able to send it to them for a NEW DS.

The VGM
06-12-2005, 10:18 PM
Alright later tonight I'm going to call them and ask about it.

Sk
06-12-2005, 10:25 PM
Alright later tonight I'm going to call them and ask about it.
They'll tell you to use it for 4 or 5 days and call back if the dead pixels still are bothering you. Do that and get a new DS.

The VGM
06-12-2005, 10:53 PM
Nintendo kick ass on returns. I called them up and the guy said that I could send it to them and get a new one or they could charge a new one it to a Credit Card, send it to me, wait for them to get my old one and then give me my money back for the new one.

Roufuss
06-12-2005, 11:22 PM
I wonder if they'll give you a different color if you ask nicely?

I've got dead pixels on mine, I'd love to send it back and get a nice blue one.

The VGM
06-12-2005, 11:54 PM
I don't want a blue one. Maybe pink though, that'd be awesome :D