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View Full Version : This is why I hate ebay buyers


alonzomourning23
12-28-2005, 04:35 AM
I sold this guy a mario dance mix for 110 bucks and $12 shipping. Shipping only came out to 4 bucks, but I had no idea it would be so cheap since everyone else I checked was charging 10-15 for shipping and 15-20 for priority. Anyway, this guy was extremely rude the whole time. I told him I could send it priority for $18 (usps said priority would be 14 and the extra 4 was handling) and he said no, that there's no way it could ever take that long. He then wanted to know the exact weight and how far away I lived from some car dealership I never heard of. He also wanted tracking, and then got pissed when I hadn't sent it to him by 2 p.m. on monday (the day it was to be sent out).

Well he gets the package and he's pissed at the shipping, even though it was clearly stated throughout and he had no problem at all until it arrived. I normally would have given a partial shipping refund since I didn't intentionally overcharge, but he didn't ask and he was anything but polite. He was also pissed that it arrived 2 days after christmas, something I had warned him about if he did not choose to have it shipped priority. He also insisted the post office told him I could have shipped it for 4 bucks priority. Anyone whose seen the giant box the game comes in knows that would be impossible.

Here's the feedback the guy has left. The twin towers were still standing the last time he left a positive: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedbackMemberLeft&memberid=bighead16&items=25&page=1&frompage=-1&iid=-1&de=off

So now I have my second negative (feedback score of 463) and he has his 17th (score of 660), honestly I wish more people nailed this guy. His feedback makes him look mostly respectable but he's anything but. He has also recieved multiple negs for never sending games (but taking the money) or sending things out weeks later.

I wish there was someone to get him pulled from ebay (ya, I know thats not possible) or at least piss him off.

Deadpool
12-28-2005, 05:10 AM
That's why i always check peoples profiles before i buy/sell to them. That way i get to keep my 100% pos.

That guy sounds like a douche.

RedvsBlue
12-28-2005, 05:12 AM
I'm a little worried. I just recieved payment for one of my auctions and with the payment he sent a message saying "I hope you send fast". I have no intention of waiting but what if the post office is still a little backed up?

gaelan
12-28-2005, 08:53 AM
just neg him back and move on...

bmulligan
12-28-2005, 09:33 AM
Don't sweat it alonzo, the guy is just a prick. the last 42 feedbacks he's left IN A ROW were negative, snide comments.

It looks like he just enjoys being a dick, hence the name "bighead16" and now I will promptly put him on by blocked bidder list...

secretvampire
12-28-2005, 09:41 AM
It works both ways. I just bought a Panasonic Q bundle a few months back, it took almost a month to get here after multiple threats and phone calls demanding my item or the money back (I paid with a money order, unfortunately in this case). Finally, after I get my item I leave him a NEUTRAL saying I got my item a month late and it was a terrible experience. Fucker left me a negative. I should have known that would happen, what a lousy seller.

thebob101
12-28-2005, 10:08 AM
Bbl

$hady
12-28-2005, 10:38 AM
LMAO!!! Greatest left for others feedback profile I think i've ever seen! Maybe it's the guy from the David Spade commercials, NO!!!!!!!

wubb
12-28-2005, 10:50 AM
So how did you ship it? Parcel Post? Dance pads don't qualify for Media.

m0dem
12-28-2005, 11:14 AM
you will always get idiots and assholes like this guy I cant stand it either they see the shipping cost if you dont like it then dont bid I wish ebay would change it to Shipping and Handling not just shipping people dont understand it costs money to get envelopes and things like that.

slidecage
12-28-2005, 11:52 AM
that shipping charge includes all of your handling.. tell him to fuck off cause they rest when into handling ....

Will
12-28-2005, 12:42 PM
that shipping charge includes all of your handling.. tell him to fuck off cause they rest when into handling ....

That or it was an asshole tax since he was being an impatient and rude dick.

fatherofcaitlyn
12-28-2005, 12:56 PM
Buyers really need to learn to let minor problems slide because some sellers don't shrug off neutrals or negatives.

psiufoxx2
12-28-2005, 05:07 PM
Like night and day compared to my feedback...

Perhaps someone hacked his account? It's strange that until recently he apparently never left a negative then went off on a tantrum against EVERY buyer. That or his wife left him. I could see why she would......

alonzomourning23
12-28-2005, 05:33 PM
Buyers really need to learn to let minor problems slide because some sellers don't shrug off neutrals or negatives.

Ya, the guy deserved the neg but I wonder how many of the negs he recieved resulted from him leaving a neg? To me there's a difference than normal retaliatory feedback (ie. guy didn't send game but still leaves you neg cause you gave him one) and situations similar to mine, where the neg really was part of the transaction on his part.

Like night and day compared to my feedback...

Perhaps someone hacked his account? It's strange that until recently he apparently never left a negative then went off on a tantrum against EVERY buyer. That or his wife left him. I could see why she would......

I went back to page ten of his feedback left. Around page 5 and 6 he goes through a similar neg spurt, but he still leaves far more negatives than normal during other times.

Pookymeister
12-28-2005, 07:46 PM
i would email eBay and tell them to take a look at his last 50 feedbacks left for others, and to notice the trend. And his 37 bid retractions the past 6 months...

alonzomourning23
12-28-2005, 11:53 PM
i would email eBay and tell them to take a look at his last 50 feedbacks left for others, and to notice the trend. And his 37 bid retractions the past 6 months...

Worth a shot, where do I go on ebay to mention that?

slidecage
12-29-2005, 12:05 AM
LOL i just had a dude email me from Way back in sept 2005 saying they never got their game.. 3 months after sending it out they now find out they never got it.... went into the Dc usps system and said it was delivered 4 days after sending it out.. wrote back game was delivered 4 days after sending out.. 3 days later get a message back


Never mind Motherfucker


i guess the dude spent too much money on xmas and now is trying to go back and do chargebacks on games they paid for even if they got the games..

zionoverfire
12-29-2005, 12:12 AM
Did you mention shipping covers shipping cost plus whatever you feel like for handling? Still what a fucker 37 bid retractions in the last 6 months???? Ebay really needs to get around to banning some of these people.

alonzomourning23
12-29-2005, 12:47 AM
I sent out two complaints. One about the feedback, one about the excessive bid retractions. Both are longshots with virtually no hope of success (unless ebay looks at the retractions and thinks shill bidding is involved), but hopefully it will make them think twice next time. I just hope they are told of the complaint against them regardless, and not just if ebay acts on it.

Did you mention shipping covers shipping cost plus whatever you feel like for handling? Still what a fucker 37 bid retractions in the last 6 months???? Ebay really needs to get around to banning some of these people.

Well the shipping was accidental. I don't have anything to weigh it and with odd items I look at what other people charge, they were charging in the 12 range, some more, some less. Though its not like I even pocket any of it, as it all goes into packaging, gas, ebay and paypal fees (those fees usually come to around 10%). To a normal buyer I would have refunded about 5 of that 12, since I didn't intentially charge 8 over the actual shipping, but he never asked and was so rude in the few e-mails he sent that I never offered. He just sent one email after he recieved the package. He complained to me, I responded with the reasons it missed xmas and why it was 12, then I got a negative.

banpeikun
12-29-2005, 04:10 AM
I hope he dies. In a fire. And I hope your kidneys hold up for the trip to the NBA finals!!

3QGojo
12-29-2005, 04:28 AM
I sold my Mario Mix on Amazon.com for $149.95 plus $5.49 for shipping. I had to pay $8.60 ($2.50 for a box + $6.30 for prioity shipping) for shipping but I still made out alright.

I always look at shipping on ebay and include it into my price because almost everyone on ebay overcharges for shipping IMHO.

ig88vsbobafett
12-29-2005, 05:11 AM
Just start printing out yout postage from withen paypal (pitneyboes i think) there is no postage posted on the lables. thanks again for warning us about this guy though i placed him on my blocked bidders list

darkintragedy
12-29-2005, 03:48 PM
What an idiot. Some buyers need to fully read the auction before making a bid. Saves them time and trouble and us as well. I always ship my stuff out in a flat-rate priority box which is 7.00. Anything extra (confirmation/insurance), I leave it up to them to pay. If they don't pay it, it's not my problem.

alonzomourning23
12-30-2005, 03:29 AM
I'm really starting to have fun with this.

He just sent me another e-mail. He complained that I charged much more than stores did for the game (happens when they sell out.....) and that then I tried to rip him off for shipping. He told me again (as a threat) that he had contacted ebay about me ripping him off for shipping. He also left me a follow up comment in my feedback saying I tried to charge him $20 to ship a 3.25 item. He also said that the 17 feedback he has is just people who don't come through with items.

I responded by saying those 17 people claim he didn't pay for items (he even admitted this in retaliatory feedback saying no one else bid anyway), taking their check and not sending the item etc. Though my favorite was one where the person got charged for priority and he sent it regular. I then told him that if he claims the post office told him the item could be sent priority for 3.85 then he's a liar, and that his suggestion that I tried to charge him $20 to ship an item for 3.25 is another lie. He keeps making roundabout suggestions that I cheated (or at least tried to cheat) him out of money, so I told him that if I cheated him out of money then that is a crime and he should therefore call the police.

I figured he'll either ignore it or get even more pissed. I'm really hoping for the latter.

What an idiot. Some buyers need to fully read the auction before making a bid. Saves them time and trouble and us as well. I always ship my stuff out in a flat-rate priority box which is 7.00. Anything extra (confirmation/insurance), I leave it up to them to pay. If they don't pay it, it's not my problem.

He did, he had no problem with the shipping price until after. Though I pay for confirmation to protect myself from paypal. If you don't have confirmation and they file a claim then it is your problem, as paypal will automatically take the money.

RedvsBlue
12-30-2005, 03:37 AM
Just start printing out yout postage from withen paypal (pitneyboes i think) there is no postage posted on the lables. thanks again for warning us about this guy though i placed him on my blocked bidders list

Well there's an option to print the postage rate on the label. Usually, if the postage ends up being higher than I charged in the auction. If its lower than what I charged, then I leave it off.

AndrewUIS420
12-30-2005, 03:54 AM
Shit, what a dickhead. I fucking hate Ebayers that pull that kind of bullshit

emceelokey
12-30-2005, 05:22 AM
I like how he blamed you for over charging on the Dance Dance. I sold 2 of those myself. One foe about $80 and another for abour $115. I started both auctions at $50 and the bidders dictated what the final price was. Bottom line though. You have his money and that's all that matters. You suffered one negative feedback and all knowlegeable ebayers know that if a person has one stray negative feedback it's mostly because the buyer is an idiot. If an ebayer doesn't know that then you don't want them buying from you anyway.

io
12-30-2005, 07:47 AM
I sold my Mario Mix on Amazon.com for $149.95 plus $5.49 for shipping. I had to pay $8.60 ($2.50 for a box + $6.30 for prioity shipping) for shipping but I still made out alright.

I always look at shipping on ebay and include it into my price because almost everyone on ebay overcharges for shipping IMHO.

How did you manage such low shipping cost for this? And I can't even fathom how the OP got it sent with $3-something shipping. I sent one DDR Mario Mix priority with $100 insurance and it cost $10.85. I did put it into a larger box (but you say you did as well). It actually came up to less than I anticipated - I had charged $14.95 to the buyer (like the OP I based it on what everyone else charged plus I tried to weigh it using my bathroom scale :D). For most games I charge $2.95 shipping, so I felt wierd putting such high shipping in the auction - I thought for sure I wouldn't get a good price, but I was wrong on that :D.

What I would have done, OP, was make it a bit more expensive (as long as it stayed a few $ under what he paid) once you saw how cheap it would be at the post office - either just send it priority anyway or add insurance or something. Though I'm sure he still would have complained.

S0CREF
12-30-2005, 05:59 PM
How did you manage such low shipping cost for this? And I can't even fathom how the OP got it sent with $3-something shipping. I sent one DDR Mario Mix priority with $100 insurance and it cost $10.85.

I would assume because USPS insurance for $100 is $2.20. That cost gets factored into the final shipping cost on the label.

io
12-30-2005, 06:52 PM
I would assume because USPS insurance for $100 is $2.20. That cost gets factored into the final shipping cost on the label.

Well, I don't do the printing label thing - I pay in the PO, thus I was well aware I added $2.20 for the insurance. But STILL, I paid $8.65 for the priority shipping alone. Just wondering how others were able to get it mailed so much cheaper, that's all. Probably just the size/weight of the box used, though I used one not much bigger than the DDR box itself. I'd still like to know how the OP mailed it for $3.25 :D.

Vinny
12-30-2005, 07:40 PM
That's why i always check peoples profiles before i buy/sell to them. That way i get to keep my 100% pos.

That guy sounds like a douche.

That's what I do... it's common knowledge these days that there are plenty of idiots on eBay.

But that guy is obviously hassling you since Priority is AT LEAST 3.85 and up.

alonzomourning23
01-15-2006, 01:16 AM
Ok, now the guy filed a claim with paypal stating its "not as described". My options are to issue a refund, issue a refund when the item is returned or dispute the claim. If I dispute the claim does it become all or none, or will they still be required to send it back?

alonzomourning23
01-15-2006, 01:28 AM
The item cost so little because it went out media. I wasn't the one who went to the post office to ship it, and I would have sent it first class due to x-mas and to avoid problems like this.

here's the complaint "DID RECIEVE ITEM DISK SCRATHCED AND DOES NOT WORK WOULD LIKE A REFUND AND I WILL SEND BACK"

On the plus side it's the best his grammar has been in the whole time I've dealt with him.

He didn't purchased insurance to cover the item (states in my listing I am not responsible for damage during shipment), I have a receipt showing it was purchased brand new on the same day the listing started. It also seems like it may be in retaliation for the shipping cost.
Buyer didn't purchase shipping insurance to cover damage, listing states I'm not responsible for damage in shipping. Seems retaliatory, buyer has complained about shipping cost and already left neg. I had to respond in 200 characters or less. Any ideas? Here's what I have now (its just under 200 characters)

Buyer didn't purchase shipping insurance to cover damage, listing states I'm not responsible for damage in shipping. Seems retaliatory, buyer has complained about shipping cost and already left neg.

This is what paypal says on the page

"The buyer's reasons for filing this claim are listed below. Please respond to each listed reason. If necessary, PayPal will review the original listing for details.

Note: This message is at no time seen by the buyer. Your response will be viewed by the investigating agent only."

This is for 120 bucks, need some help here.

zionoverfire
01-15-2006, 01:43 AM
Ok, now the guy filed a claim with paypal stating its "not as described". My options are to issue a refund, issue a refund when the item is returned or dispute the claim. If I dispute the claim does it become all or none, or will they still be required to send it back?

If you state you will give a refudn PP requires that the buyer ship the item back to you before the refund is issued.

Now the problem becomes in what shape your item will be returned (if it is your item and not a broken copy he's swaped in). More than likely when he does return it he will have damaged it first, so I'd stick with saying it's shipping damage and that insurance was offered so you cannot be held responsible.

Jeoff
01-15-2006, 01:46 AM
Sadly shitty ebayers like that win paypal disputes more than lose them. This guy either went nuts or is on a stolen account. In this case paypal will probably side with you...

alonzomourning23
01-15-2006, 01:53 AM
I'm hoping they do. I do have a receipt (purchased about 5 hours before I listed it), but considering how impersonal and half assed I expect this whole thing to be on their part I doubt that would matter, or that they would even accept an image of it.

I'm hoping someone can show me any ways of improving the response I quoted a few posts up, as I'm tight on money as it is and don't want to be out another $120. I hate having to say "he's out to get me" but it really does seem like that, especially since his negative (and the follow ups) he left for me complain about delivery time and shipping, nothing about the condition. I should leave that part in there, right?

zionoverfire
01-15-2006, 03:36 AM
I'm hoping they do. I do have a receipt (purchased about 5 hours before I listed it), but considering how impersonal and half assed I expect this whole thing to be on their part I doubt that would matter, or that they would even accept an image of it.

I'm hoping someone can show me any ways of improving the response I quoted a few posts up, as I'm tight on money as it is and don't want to be out another $120. I hate having to say "he's out to get me" but it really does seem like that, especially since his negative (and the follow ups) he left for me complain about delivery time and shipping, nothing about the condition. I should leave that part in there, right?

Well how exactly does a new sealed game arrived scratched? I'd say out to get you is an understatement.:lol:

Funny that if he claims the disk is scratched (which is very unlikely to have happened, in shipping damage it should have been cracked if anything) then he's opened the item and has ruined it's value, so there isn't any way he can actually return the product in the state it was sold as.

More than likely he played the game, realized what crap it is, wants his money back and knows ebay kisses buyers asses.

Eggplant_Wizard
01-15-2006, 03:52 AM
What a douche. Where do you block users on eBay?

Eggplant_Wizard
01-15-2006, 04:45 AM
And his 37 bid retractions the past 6 months...

He's up to 40 now.

Skelah
01-15-2006, 05:24 AM
Ebay has to many loopholes they should have a tighter system that atleast temp bans people with to many negatives in a certain amount of time.

YoshiFan1
01-15-2006, 02:08 PM
Sorry to say this but I think you are not going to win this. From what I have heard, it is very difficult for a seller to win a not as described dispute. I would definetly not refund until it is sent back, or you could try to dispute it.

If the buyer wins the dispute, tjhey are required to return the item but a scam buyers use is to send back an empty box with a delivery confirmation number to show Paypal they sent "it" back so they could in theory get their money back and keep the game for free. On the other hand, if they send back the game without a tracking # to prove it was delivered you could say you never got it back.

alonzomourning23
01-16-2006, 12:20 AM
Well now I'm confused:

PayPal has concluded our investigation of the following Buyer Complaint:

Because the buyer has reported that the dispute has been amicably resolved,
this case has been closed.

Thank you for your cooperation with our investigation.

Sincerely,

Protection Services Department


I haven't talked to the guy, and it seems odd that he'd suddenly pull the complaint. I have about 50 reasons I can think of why it would end like this, but none make sense.

electrictroy
01-16-2006, 10:21 AM
"Shipping clearly stated, last 43 feedback they left were negs, danger to ebayers" This makes you sound like a hateful seller, who wanted to rip off his buyer, on purpose. I would have kept it factual: "$12 for large box is 4th class cost. If you disagree please don't bid." And: "If in a hurry why choose 2-week delivery? Please choose priority."


P.S. So the guy made a false claim on paypal, realized there was no way he could prove it, and withdrew his claim. What a pussy.

alonzomourning23
01-16-2006, 01:10 PM
It was factual. He responded to the feedback I left and I made a response to his response.