Dear Microsoft,

Hello! I am here to say I am a XBOX 360 owner, well actually I have owned 2 XBOX 360's, I wanted your new console so bad when It came out I drove 2 hours to a Best Buy that said they had one in and I better hurry. I know I was so excited to get home and hook it up, but low and behold it was broken right out of the box. Needless to say I was more than disappointed considering I bought your 20 GB Hard drive Elite model for $399.

Hey things happen, I understand. I contacted your customer support and they were nice and sent me a box to return my newly broken console in and said I should expect 6-8 weeks before I will get it back. I thought about this and held on to the box for a few days, seven to be exact and I actually found another Best Buy only 20 miles from me that happened to get one in, So I packaged it up and returned the broken one and got home and after a week I finally got to turn it on!

Now I think I have had my console over 2 years and I haven't had the problems many other people have, which I am grateful. There is one thing though that drives me nuts. I am getting dangerously close to filling my original 20 Gigabyte hard drive up. I know you want me to spend my hard earned money to buy movies on demand, games on demand, and little clothes for my Avatar.

I do not understand how you can expect people to pay $149.00 for a 120 GB hard drive just so we can spend more money to buy your things? I mean I have already gone back to college to take a calculus class just to understand Microsoft Points denominations. I guess you see people like me coming, because I even bought a retail box copy of Vista once.

I know the later adopters not only seem to have more stable console's but they already have these bigger hard drives. Also you offered a nice affordable way for Arcade owner's who didn't want to spend the money to get the same 20 GB Hard drive for like 20 bucks we paid $399 bucks for.


How about a little nugget for those of us who have dealt with our old systems running louder than my first car which was a 1983 ford escort. Amazingly It caught on fire when I drove it pretty much the same way I see smoke coming from my 360 every once in a while. Most times I cannot tell whether I have my attic fan blowing in my house or I am playing Dead Space.

Lets have a truce maybe? My Idea is maybe some way to up trade the HD, like I send you $50 dollars and you send me a 120 and I send you back my 20 GB I don't need and hey you can re sell the damn thing for $30 to some cheap parent who bought an Arcade Console.

I also wanted the tell you I just added a Terabyte drive to my personal computer, It was 79 bucks! Maybe at the Microsoft Plant you will release a 1 TB drive for the XBOX 360... at the current cost of $149 per 120... It will only cost roughly $1,236.99.

I know I will accomplish nothing by being a loyal customer, but before I give you money so I have a place to spend more of my money, I thought I would at the very least let you know my feelings.

Sincerely,

Kezmer