![]() |
![]() |
|
|
Amazon, me, and a Series of Unfortunate Events
By hockeyfun66@ 07-08-2010 08:19 PM
|
706 views |
|
Over the last few days I've had quite a bad experience with Amazon.
In order to portray the whole story accurately, we must travel back all the way to June 19th. It was a Saturday, I believe. Out of the abyss came the urge to pre-order Crackdown 2. Was it the great experience that I had with the first one or was it the publicity that got to me to do so? I can not remember. Anyway, I was sauntering through my cheapass forums, as I do often, when I realized that Amazon had the game a few bucks cheaper then it's competitors. "What a deal!", I thought. After a few clicks or so, I discovered that Amazon was even willing to throw in a $10 gift card. "How nice", I thought. After even more clicks I was a proud future owner of Crackdown 2. Tuesday, July 6 rolls around and I'm waiting patiently for the game in which I'd been yearning for since E309. To my own despair, the game doesn't arrive. Knowing the likely verdict, I called Amazon. The lady I spoke to inform me that the package would arrive the next day. She was nice enough to even call UPS for confirmation. On top of that, she offered to refund my shipping cost. I accepted the offer kindly. Wednesday, July 7 knocks on my door, and to my dismay, no package arrives. I call Amazon on that account and because I'd yet to receive a refund for my shipping. The lady I spoke to was nice enough to go ahead and process the refund herself as well as place an order for a second Crackdown 2 to be shipped. She never told my what exactly happened to the first one. I was confused, for just the day before I was guaranteed that the first copy was on the way to my doorstep. Thursday July 8(today) comes about and Amazon decides to slap me in the face, metaphorically of course. How was such a crime committed? After all, Amazon had in fact sent me a package, in which did arrive. I must once again travel back in order to provide accuracy. The UPS gentleman pulls up in nicely polished, yet monstrous, brown truck and delivers said package to my household. My mom walks the package up the stairs and hands it to me. I open the package with the eagerness of newborn baby, but nervousness of a man who orders the fillet of fish at McDonalds. After the tape is off, I pick up the case out of the box and notice that the shrink wrap is ripped around the entrance of the case. I then notice the "seal" is torn. Without giving these signs much thought, I tear the rest of the shrink wrap off only to find the lack of disc. There was, however, a helicopter for my avatar inside. There was even a manual for the game was inside! However, I was mostly looking to playing the game itself. I give a Amazon a ring on telly and am answered by a fine fellow. I describe to him the whole story and then tackle him with the horror. He doesn't seem to shocked and offers a refund or a replacement, after he discusses it with his supervisor of course. After discussing the two paths with the gentlemen, I reach a verdict. I would give Amazon another chance. As of now, I'm playing with my lego harry potters knowing that I could be bringing destruction to Pacific City. Anyone else have a bad experience with Amazon? |
Comments (Total Comments: 13) |
![]() |
![]() |
- 07-08-2010, 08:38 PM
|
|
So you are pissed at Amazon because somebody stole your disk?
|
- 07-08-2010, 08:43 PM
|
|
Shit happens. At least Amazon is trying to get you this game. Some places will tell you to go file a claim with the shipping service.
|
- 07-08-2010, 08:47 PM
|
|
You cannot jump to conclusions and blame Amazon for this. While you can never completely rule out the possibility that Amazon screwed up, it really sounds like a cut-and-dry case of mail tampering, which I believe is a much more common occurrence. It is quite easy to cleanly open a package and seal it back up without anyone noticing.
|
- 07-08-2010, 08:54 PM
|
|
I'm not pissed at Amazon. As my title states, there was a series of unfortunate event. It is, however, somehow Amazon's fault that I didn't receive my game the day I paid for it to be delivered. I do understand that shit happens, though. I did, however, have a bad experience with Amazon. That doesn't mean it's all their fault.
|
- 07-08-2010, 08:58 PM
|
|
Yea this probably isn't Amazon's fault. Someone from UPS most likely stole your disc. A few years ago I had the same thing happen, I bought a game shipped by UPS and the package arrived with a knife slit, empty case and no game. At least Amazon is cool about it.
|
- 07-08-2010, 09:55 PM
|
|
dude the game has been getting crappy reviews so you should be happy you did not get it. i have shipped and received many packages in the past 2 years both ways and never had issues with the mail either way. now the ups did damage a controller i shipped they refunded me the full amount so was no loss. you should file a claim with ups as long as under 75.00 you will get a full refund.
|
- 07-08-2010, 10:13 PM
|
|
Sounds like some rotten luck. Sorry to hear it. I can't believe you're having such a tough time just trying to get your game.
|
- 07-09-2010, 12:22 AM
|
|
Hmmm. I ordered Lost Planet 2 a week or so ago. I received it Tuesday and it was the same as you, no disc in the case. Case and manual looked brand new but there was no game. In my case, I ordered it from Hubbagames or something, but fulfilled by Amazon. Last time I ever do that. Amazon did make it right and immediately gave me a refund, but it seems like they don't care that Hubba is missing discs in some of their games since other reviews say the same thing about them.
|
- 07-09-2010, 12:40 PM
|
|
i hate that book series
|
- 07-09-2010, 02:16 PM
|
|
It sounds like you should be more pissed at UPS than Amazon
|
- 07-09-2010, 02:36 PM
|
|
What area are you in? The same happened to me with FF13 http://www.cheapassgamer.com/forums/...29#post6933629 Just call amazon and explain what happened they will overnight you another one and they'll deal with UPS. Also call UPS and notify them so that they can have a heads up that someone is stealing shit in one of their warehouses. Ever since that incident Amazon hasnt shipped to my house using that same shitty packaging. When I first opened the box and saw the shrink wrap was missing I thought it was a fluke, but when I opened it there was no disc. Dont be too upset at Amazon, this is the doing of some grunt at UPS.
|
- 07-10-2010, 09:23 AM
|
|
I live south of Detroit.
|
- 07-10-2010, 10:45 AM
|
|
Well im in the DC metro area so this is either happening locally or at a big hub.
|
| Recent Blog Entries by hockeyfun66@ |
|





icon to pop-up a window with pricing information.





