It is currently 12:20 AM on September 24, 2008 and I am too frustrated to sleep. My frustration is stemming from a client of the company I work for. I hope to ease my frustrations by typing this blog.

As I have stated I work help desk for a technology company. The organization I work for does more than just workstation and server maintenance. We also provide website service. We build sites and allow our clients to use a tool built by a former employee to manage their site's content. Once a site is ready to launch we provide training to the people who will be designated to maintain the site.

We were recently contacted by a client who wanted some tips on maintaining their company's site so I provided them with some basic guidelines for keeping the site nice and readable. Unfortunately I did not evaluate the changes that had been made beforehand. Here are just a few things that I found

• using large re-sized images on pages in place of text
• centered and bold text that was painful to read
• using multiple colors beyond the original color palette

Since this website has my company's name on it I decided it would be best to get this site looking more professional and less like someone's website from the mid 90's. I contacted the person maintaining with details on website guidelines. We offered them some no-charge time to fix some pages on the site to make it more readable and look more professional.

After the edits were complete my coworker and I agreed that the site looked much better. I received an email from our contact at this company and by the tone of the email I could tell that they weren't as satisfied as we were with the changes. So, tomorrow (today) I will have to go into the office and call this person to explain why what they were doing was not the best way to do things. I'm not trying to say I'm at expert at web design, but I feel like I've visited enough web sites to know what looks good and what doesn't.

If I didn't need this job I would tell them straight up what I thought of their site before we made the changes. No sugar coating whatsoever. Well, getting all of this off my chest has helped me to relax after all. Guess it's time to call it a night (morning).