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Quote:
Originally Posted by Daykain
I don't believe giving account credits from price drops is a good thing. It would cost Amazon more due to being an administrative nightmare and profit margins would not be as good so future deals also would also not be as good. Everyone needs to remember that the publishers are the ones determining the pricing, Amazon is just giving the stats from sales which can help entice publishers to lower prices. Also there is no other DD site I can think of that has price drops and will credit accounts for the difference. It is up to you as the consumer to decide at what price point you buy at. Just my 2 cents.
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Amazon actually used to have a 1 month price guarantee on everything it sold. But it probably became very difficult for them to do like how you described. Not only does it cost them money to refund, but it costs them CSR time and money to verify and process. Retail stores do this (some not all) because the barrier to do so is much greater: you have to go back to the store in person with a receipt, which is not often worth whatever you're saving. Here, people can shoot off an email with no real effort.