So my 1 account that I've had for over a year got permabanned about two weeks ago. I had just ordered 2 x 100 msp's and the next day I get an email that says your order is cancelled and my account has been closed.
After 2 weeks of emailing back and forth with customer service, and getting the SAME DAMN form letter response every time, I finally asked to escalate my question to a manager. All I wanted was an answer on why I got banned, and kept getting the same canned violation of the TOS with 10 possible examples. I have never exploited the system at all, but have cashed out as much as possible with msp's and amazon gc's. Below is the response I got today:
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Quote:
Hello Brian,
This is Jenny from Bing Rewards Customer Support.
I know where the frustration is coming from. If I were in your shoes, I would like to know which violation was violated. However, please understand that the details behind the cancellation of accounts cannot be disclosed to the customers. We value our customers, and it took us a lot of time and considerations before we reached this difficult decision.
The decision to suspend your account was based on the information gathered by our system. We sure appreciate the time that you have spent with us throughout the duration of your participation in the program.
Though this may not be the answer that you are expecting, the decision to suspend your account is irreversible.
Thank you.
Sincerely,
Jenny
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Well
you Jenny. Microsoft can kiss the surface tablet I was going to buy next week goodbye.