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Quote:
Originally Posted by ferant316
Just to chime in because so many people have longevity concerns. I had one Sony TV (XBR52HX909) that the screen delaminated on at the end of the warranty. Because they did not have any of the same model still in stock they upgraded it to a newer XBR that was a 55", and through in a free 3D Starter Kit for the trouble of getting a different size TV. If something does go bad they're very fair.
Samsung on the other hand my friends LN52A650, which is famous for bad cold board capacitors, failed due to the faulty capacitors and Samsung refused to fix it within warranty because their house did not have grounded receptacles.
Panasonic is always great though.
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I REFUSE to buy another Samsung TV ever again. I went through the "white dot" problem with my DLP TV from them, which they adamantly refused to fix. Several months later after a FB group formed and we contacted the NJ district attorney's office, we finally got our TV's fixed. They have good pictures, but if they go bad they don't stand by their products.