Quote: Originally Posted by ohscaryone I think I am done with Gamestop for good after last week. I picked up my ni no kuni preorder from them on Tuesday and had the sales guy try to keep my steelbook until I finally reminded him it came with that steelbook that was right next to the game when he pulled it out of the drawer then he informed me for an extra $3 they would guarantee my game in the event it didn't work when I got home. So now we have to pay an insurance fee so that they will stand behind the product they sell? Forget that.

Sounds like someone's being pressured to sell product replacement plans. Offering it for PS3, Vita, DS, or WiiU games is stupid to do, but it's helpful for people buying 360, Wii, or PS2 games for those that don't treat games properly.

That associate shouldn't word it like that though and needs some coaching. Should say in case you scratch or crack the game disc. Also sucks they tried to keep the Steelbook from you. File a complaint with the info at the bottom of the receipt if you want to get him in trouble.