Yeah, I always hear about people getting banned, but I've returned a lot of things due to shipping damage, and have yet to receive any type of email or contact or banning yet? I think if someone was to be banned, you'd have to be pretty shady about it, and possibly trying to strongarm your way with the CS to get something you don't deserve. Just my opinion, but you know someone won't come on here and tell the complete truth in those cases