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Quote:
Originally Posted by MRW2276
I got my first ever negative feedback in 15 years on a similar happening just recently. I had a DLC up in August for the St Pierra DLC on Sleeping dogs. Listed it in videogame other. In both the title and the description I list it's for DLC. I even had it in huge 24 front red lettering in the description (for DLC only no Sleeping Dog game included). Some illiterate buys it and a few weeks later I get a warning from ebay about a buyer trying to opening a case of not received on me and to contact them. I do that twice with tracking asking how I can help with no reply back. Then finally get a half written reply about they did receive, but it was an empty case with an insert (aka the DLC) and they wanted the Sleeping Dog game itself. I reply back saying I'm confused as the item wasn't listing in the game section and I listed twice no game is included (plus who the hell expects a newly released game to go for a few $. I didn't write that to him just the comment in my mind). Make long story short no case is ever filed as this fool was probably too stupid to know how to file a SNAD case instead, but a month later like one or two days before I'm safe from feedback he hits me with neg and a stupid comment all in caps "BIG CHEATER SENT ME AN EMPTY CASE!!!" and 1 stars in the 2 cats he can (one of which is communication which ebay set me up on saying to contact him). I report him to feebay as I don't appreciate being called a cheater, but of course it's all my fault the guy is illiterate and it's just an opinion they can't remove. Donut with that guy you delt with. I'd hate to be that kids teacher. Everything is probably the schools fault with those parents of his.
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I just chalk it up to the inherent risk of selling DLC. A good portion of these buyers are soccer moms that couldn't tell you the difference between FPS and 3rd person shooter. They get so confused when you see a GS employee ask them questions about the game they are looking for. They just know the title and that's it. So when they see the game title, they have no clue what DLC means. They have that same purchase mentality - game with correct title? Bam pay up and time to gtfo. They don't care about the details so on occasion you get the customer that wouldn't read the eBay description, just like when they get a used game and wouldn't spend two seconds to inspect the disc condition. It's the same careless mentality that some naive buyers are guilty of.