Nintendo customer service sucks.
I had to ask the cust rep 3 times to get them to ship my replacement ac adapter faster. They should have overnighted the damn thing to me since I have a $250 paper weight and some games that are also paper weights till the new adapter comes in.
They wanted to ship me an ac adapter with 3-8 day shipping which I refused. I assume he asks his manager then comes back with 3-5 days.... I ask for even faster shipping and he comes back with 2-3 days and says "this is a one time exception." Shit I better not need another exception to make my wii work out of the box after waiting 11 hours in line for the damn thing. The manager or whoever he had to confirm with should have offered to send it asap to begin with...