Originally Posted by prateeko
I was in a similar position. I called (Wed) and told them I sent back LBP and wanted GoW2. Basically even though I told the lady I sent LBP in the mail on Mon/Tue (depending on which cycle it went with) she laughed and asked if it was accurate that I had sent the item back a week earlier. (at least 7 days)
I caught on, said yes and in a minute it was marked as lost/returned (no prob since they sent me an email today saying they got it and it doesn't count as lost anymore).
Quick way to open up your queue if your city doesn't scan games (mine doesn't).
Now if GoW2 would just ship by Monday I'll be okay
Interesting, thanks for mentioning that. I'm going to give them a call and see if I can convince them to sell me Lego Batman. It's got high availability and is next in my queue. I gotta say, tracking down their phone number is unnecessarily difficult. I should be able to find it on their site, especially on their contact information instead of having to google it and locating it on message boards and other non-official sites.