Kinda funny how you want to bag on a store but continue to shop there. I have been a customer of the Cavern for well over 4 or 5 years. Yes some prices have went up but so has the collectability of older video games has also increased. You say that it is cheaper to get items from Ebay but I disagree. The prices at the Cavern are lower than ebay, your buying from a local store, and have a warranty on your items. You cite the "all the good things are in a glass case". Well do you have an issue with a family owned store making a profit on merchandise that they spent money buying, testing and standing behind.
I buy all my new games here as they are 5 dollars cheaper than anywhere else. They do preorders and will special order games for people. I have had them order many hard to get games for myself and they are very diligent in their efforts to help a customer get what they want. And the glass case(just to bring it up again) I have been in the store many times and have seen people go to that case and without batting an eyelash say I want that game.
Sounds to me like your just ticked because as their business has grown your place of getting cheap games to make a profit from has gone away, and instead a place for getting quality merchandise and standing behind their products has taken it's place and you don't like it.