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Quote:
Originally Posted by cancerman1120
TRU can kiss my ass. I ordered a Xbox 360 with a free controller and $25 off for using my AMEX card. They waited forever to ship so I call them 2 days ago and customer service puts a expedited order through. Still no ship today but then I get a email saying they CANCELED my order. I call them and she tells me it was a problem with the AMEX card but when I ask to reorder she says they are out of stock. What? How can that be when you just canceled my order...there should still be the one you reserved for me. I am SO pissed right now because I passed on other deals last week for this and now I am stuck holding my you know what and its going to cost me $50 more to get what I ordered. KMA TRU.
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How'd you get customer service to expedite an order for shipping? I had a similar situation ordering an item on TRU.com and it said "located in stock" for the last 4 days and after calling customer service i politely asked if they could upgrade my UPS ground to a 2 day delivery service and they said no.
