Strangely enough, my P2:IS came in a bubble wrapper, crammed into the little mailbox... and was completely undamaged except MAYBE for a very subtle crease that could've been just part of the box's design since that was about where the extra bit of cardboard for holding the CD case was. But yeah, I usually got minor dents in the corners from them. I didn't usually worry too much, but it's probably worth considering just going to GameStop instead for stuff like this that I care enough about.