I also was able to get BB to PM the NCAA 13 price as well as Batman: AC GOTY. However, the first CS rep I spoke to said bestbuy.com doesn't PM any retailer besides bestbuy.com. I knew this was total crap considering I had done many PMs prior to that from Gamestop, Target, ToysRus, ect.. This CS rep said he's been doing this job for years and that the other CS reps that helped me previously screwed up.
Needless to say, I hung up, called back a half hour later, and got a different CS rep to PM the games for me, but only after she tried to tell me BB doesn't PM Gamestop which I called her out on.
I love the BB deals and I do my best to support my hometown store, but their CS reps need to learn their own policies.
"People who buy things are suckers." - Ron Swanson