Originally Posted by ps3gamer35
I've seen a few different answers to this question and I should probably know this since I've been BB silver for a year years. However, my question is if I was to pay for a game lets say Madden with 20 dollars worth of Reward Zone Certficates (other 40 in cash), does that mean I couldn't price match the game if it falls to 39.99 somewhere? I believe I read from some that RZ certs drop the actual price of the game where as others say I could still PM. I'm confused...
Of course you can still pm they just refund the RZ certs back to your account. Even though the RZ cert you used may have expired(if not silver) I still think the points go back to your account.
When you look at the receipt for a purchase using certs it'll show the total price paid in cash/credit but directly under the item itself it'll show the amount of RZ certs that was used on the item.
The CSR has the option to refund in any form with a simple override(not needed a supervisor) but for larger amounts an override would be required anyways.
If you have concerns you can always convert the RZ certs into BB GC & then just use the GC along other payment & not worry about the RZ certs at all.