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Official Amazon Trade-In FAQ 4.0 - READ 1st POST

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Old 10-03-2012, 11:50 AM   #3161
Man this sucks. Both my crystal and silver version pokemon games were deemed unacceptable for some reason. I know they both worked fine with the other pokemon games (Red and Blue) I have sent in because I tested them before I sent them in. They were all without box and manual. They were in no worse condition than the others. That's $42 I could have had.

Last edited by FlamingXDragon; 10-03-2012 at 12:07 PM..
Old 10-03-2012, 11:56 AM   #3162
And how do they test gameboy games anyway? I have a feeling they just slap it in a gameboy and if it does not work the first time they mark it unacceptable.
Old 10-03-2012, 12:41 PM   #3163
Got some more payouts and my first rejection. Supposedly Star Fox Adventures was missing its manual. Not sure about that one. Thought that one was in there. Hopefully they take my other Star Fox Adventures, which was in my collection, and I can just replace it with the one that was in my collection.
Old 10-03-2012, 12:52 PM   #3164
^^ Did you not select downgrade item when you traded it in? And how much was it trading in for?
Old 10-03-2012, 12:54 PM   #3165
And does anyone know if you can contact amazon if the game I get back is damaged? Two of my gameboy games were marked with severe damage.
Old 10-03-2012, 01:01 PM   #3166
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Quote:
Originally Posted by FlamingXDragon View Post
And does anyone know if you can contact amazon if the game I get back is damaged? Two of my gameboy games were marked with severe damage.
You can always try. Just know that if they decide to give you the value of the trade-in, it will be in the form of Amazon promotional credit, not gift card credit (only usable on items sold by Amazon.com, so it excludes Warehouse items).
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Old 10-03-2012, 01:04 PM   #3167
Quote:
Originally Posted by FlamingXDragon View Post
^^ Did you not select downgrade item when you traded it in? And how much was it trading in for?
Apparently I have return downgraded items set as default and I didn't even realize it until now. But I was also selecting accurate conditions for everything, so hopefully I should be fine.
Old 10-03-2012, 01:09 PM   #3168
Quote:
Originally Posted by Vigilante View Post
You can always try. Just know that if they decide to give you the value of the trade-in, it will be in the form of Amazon promotional credit, not gift card credit (only usable on items sold by Amazon.com, so it excludes Warehouse items).
What is the best way to contact them if my trade ins were damaged? I wouldn't mind If I received promotional credit since I purchase many things directly from amazon anyway.
Old 10-03-2012, 01:11 PM   #3169
Quote:
Originally Posted by FlamingXDragon View Post
What is the best way to contact them if my trade ins were damaged? I wouldn't mind If I received promotional credit since I purchase many things directly from amazon anyway.
You could do a live chat online (be sure to specify that it's a trade-in-related question), or you could call through the phone. I've only used the former method once regarding a trade-in and it wasn't even related to damaged items, so I can't say with certainty which is the better option. Sorry.
Old 10-03-2012, 01:13 PM   #3170
Quote:
Originally Posted by FlamingXDragon View Post
What is the best way to contact them if my trade ins were damaged? I wouldn't mind If I received promotional credit since I purchase many things directly from amazon anyway.
Amazon says you should use their general purpose contact page for any questions in regards to trade-ins.
http://www.amazon.com/gp/help/custom...?tag=cheapassgam08-20&nodeId=518316
Old 10-03-2012, 01:35 PM   #3171
Quote:
Originally Posted by Thrinn View Post
Amazon says you should use their general purpose contact page for any questions in regards to trade-ins.
http://www.amazon.com/gp/help/custom...?tag=cheapassgam08-20&nodeId=518316
In the picker that comes up for the inquiry reason, there is an option for telling them it's related to a trade-in.
Old 10-03-2012, 02:24 PM   #3172
question. my games just got delivered to Kentucky now how long does it take from them to get approved?
Old 10-03-2012, 02:32 PM   #3173
if you read the thread you would notice that it is not a set time frame.
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Old 10-03-2012, 02:33 PM   #3174


Just finish freakin' processing already!

Putting the credit towards this once it posts:

Old 10-03-2012, 03:07 PM   #3175
Hah, they must have been watching this thread.

All accepted as good.

Off to buy stuff!
Old 10-03-2012, 03:12 PM   #3176
Mine just hit processing after arriving today. A little concerned about the rejections others have mentioned, but just in case I took pictures of every single thing I sent to them.
Old 10-03-2012, 03:22 PM   #3177
Mine arrived on Monday with 18 games in the box. Today they finally finished processing 9 of them, crediting me with the condition I listed them in. They also approved a DS game that had been in the lost & found at my job for a few months, so that's cool. Maybe they'll finish the rest by tomorrow.
Old 10-03-2012, 03:43 PM   #3178
Hey guys, I shipped out my 7-game, $82 package on last Wednesday, and it was delivered on Friday morning at 11:35 AM. It's mid-Wednesday afternoon, and I'm starting to get worried. Should I be?
Old 10-03-2012, 03:56 PM   #3179
yes! just got my 62$ from
Star Wars Knights of the Old Republic= 30$
Fuzion Frenzy=16$
Arx Fatalis=16$
plus other credit i had from older trade equals 100$, amazon trades are really awesome! now putting my credit for an ipod touch 5g, hope it don't suck's
Old 10-03-2012, 04:02 PM   #3180
don't worry it takes time, that happened to me and it tooks around 3+ days after arriving to get marked as recieved, just wait a bit more
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