Originally Posted by alexandertyler Has anybody gotten their Borderlands 2 $20 promo yet? I have not.

I have not either and I picked it up on day 1

Will Best Buy give you a gift card if you never get you never get the Assassin's Creed III steel book for pre-ordering it?

Just need some clarification I am hoping someone can help answer for me. This has probably been answered already but here it goes...

I too have my Resident Evil 6 purchase show up on my RZ account as of this morning and it also says 0.00 for the preorder bonus like it does for everyone else. I am wondering though, since I bought RE6 with $25 dollars in RZ Certificates and the rest in cash, will I still get the 1,000 pts for the purchase? Or did using those RZ Certificates negate my 1000 points preorder bonus since I didn't pay the full $60 dollars for the game?

Thanks.

Originally Posted by godsmack13 Pre-ordering online seems to be the best way to NOT have problems, so my first question to you would be is your reward zone linked to your BestBuy.com account?

Yes it is, never have any issues getting any of my reward zone certificates prior, plus I'm a silver member so I figured there would be even less of a chance for an issue. So really only these pre orders are giving me issues.

RE6 and NBA 2K13 posted for me, sans 1000 points. I imagine they'll show up in 5 days too and then clear another week after that.

But man, I love using that RZ Credit Card for games. I picked up those two with RE6 getting a Frys PM, Lollipop Chainsaw for $20, a 1600 points card and Cinderella and I already have 451 pending from that transaction.

Originally Posted by icewolf74 Just need some clarification I am hoping someone can help answer for me. This has probably been answered already but here it goes... I too have my Resident Evil 6 purchase show up on my RZ account as of this morning and it also says 0.00 for the preorder bonus like it does for everyone else. I am wondering though, since I bought RE6 with $25 dollars in RZ Certificates and the rest in cash, will I still get the 1,000 pts for the purchase? Or did using those RZ Certificates negate my 1000 points preorder bonus since I didn't pay the full $60 dollars for the game? Thanks.

You should still get your points. Using a GC or rz cert does not negate this promo. As someone said a few posts back, it usually takes a few more days for the 1000 points to show up on the transaction once it shows up in rz.

Originally Posted by KMunley Yes it is, never have any issues getting any of my reward zone certificates prior, plus I'm a silver member so I figured there would be even less of a chance for an issue. So really only these pre orders are giving me issues.

Odd. I know that Madden purchases were screwed up in the system for a lot of people, I couldn't view the purchase on BB.com. I wonder if 2K13 might be doing the same thing. At this point, the only other suggestion I would have is to wait the 35 days from pick up or ship date, and see if it shows up, and then call if it doesn't.

RE6 was the first game I pre-ordered at BB to get the $20.00(1000 points) bonus I just assumed that the "pre-order bonus" that shows up as $0.00 on the rewards page was just the extra in-game content you got for pre-ordeing.

Originally Posted by razrvamp I have not either and I picked it up on day 1

There was a preorder card error that was supposed to be fixed, that BB never fixed. We will have to contact BB for the 1000 points.

Originally Posted by slowdive21 There was a preorder card error that was supposed to be fixed, that BB never fixed. We will have to contact BB for the 1000 points.

But wasn't there a response in the BBY forums thread you created from one of the mods saying that if you "preordered" the PC version and picked up the "correct" PS3 version, you should still expect your points? Or is contacting them directly on the forum the way to go?

Originally Posted by Vigilante But wasn't there a response in the BBY forums thread you created from one of the mods saying that if you "preordered" the PC version and picked up the "correct" PS3 version, you should still expect your points? Or is contacting them directly on the forum the way to go?

They did say that, but my transaction has already posted (as in not pending anymore) for borderlands 2. Worst case scenario, you get 2000 points.

I've also heard that in order to fix it they would have had to done something differently at pickup.

Online order, in-store pickup of NBA2k13 on release day: The purchase finally appeared on my RZ account, but no mention of the pre-order bonus points. I'll wait the 30 days and hope the 1,000 points appears - if not, guess I'll have to call on the 2nd of next month.

Originally Posted by ajh2298 RE6 was the first game I pre-ordered at BB to get the $20.00(1000 points) bonus I just assumed that the "pre-order bonus" that shows up as $0.00 on the rewards page was just the extra in-game content you got for pre-ordeing.

Correct. What you want to keep an eye out for is at the bottom of the transaction, where it says total points earned for this transaction, is a line item that says "Gamers Club Unlocked Victory Can Be Pre-Ordered Bonus."

Originally Posted by slowdive21 They did say that, but my transaction has already posted (as in not pending anymore) for borderlands 2. Worst case scenario, you get 2000 points. I've also heard that in order to fix it they would have had to done something differently at pickup.

Oh. According to my account, that transaction hasn't posted yet, so I guess the wait continues for me.

People stop freaking out about 1000 points showing up.

Same thing happened for Madden and BL2 then couple days later it showed up. You won't get the points 30 days anyway. Same for RE6 no preorder bonus, but I'm not worried.

Only thing I'm mad about is haven't got Anthology order. Tracking shows it got my local post office yesterday at 5 which is probably 20 minutes from my house. However I won't get it till Tuesday wtf. ing post office man.

Originally Posted by PhilsUtley26 You won't get the points 30 days anyway.

Not true. Madden, Borderlands and now FIFA all cleared for me within 10-14 days.

Technically, you are not supposed to get them for 30-35 days.

So I guess im not the only one having the RE6 issue? It gave me 64 points for the order instead of 1,000. I should just wait a few days for the 1,000 points to show up or call customer service now?

As much as I'm loving the gaming deals from BBY, it's getting really annoying/tiresome combating their systems to get what you're supposed to. I added three gcs to my pitch-in card and only one order went through. I was able to cancel and reapply one gc, but the other one can't be cancelled for some mysterious reason, so that will require a call. I preordered and bought 1 360 copy of borderlands and bought without a preorder in a separate transaction 1 ps3 copy of borderlands. I later returned the ps3 copy but for whatever reason that was the order that received the 1000 rz points, so now those are gone. That will probably require a phone call to sort out. When I traded in some games the other day, the gcu 10% didn't get applied despite giving my phone number 2 times. Phone call time. And it's annoying when some games aren't available for in-store pickup the weekend before they come out (I'm looking at you Dishonored), although that is less BBY's fault than mine. Regular customers aren't likely to put up with this many issues. I wish BBY would get it together.

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Originally Posted by godsmack13 Correct. What you want to keep an eye out for is at the bottom of the transaction, where it says total points earned for this transaction, is a line item that says "Gamers Club Unlocked Victory Can Be Pre-Ordered Bonus."

I don't see that on mine. This is what mine looks like.

PS-PS3-RESIDENT EVIL 6 REWARD ZONE CARD RZGC UNLOCKED PO 10 DISCOUNT PS3-RESIDENT EVIL 6 PRE ORDER BONUS PS3-RE6 Total Points Earned with this transaction Purchases RZGC Everyday Bonus Point Promo

Should I be worried or does the "RZGC UNLOCKED PO 10 DISCOUNT" mean I should get my 1,000 points with no problems?

Mine looks like this...

PS-PS3-RESIDENT EVIL 6 1 4815532 ($5.00) ($5.00) PS3-RESIDENT EVIL 6 1 4815505 $37.97 $37.97 REWARD ZONE CARD 1 5426639 $0.00 $0.00 Subtotal
(Sales Tax does not earn points) Sales Tax
Total $32.97
$2.66
$35.63
I think something got messed up cause mine doesnt say anything like yours.