Originally Posted by jcp42877 So what you're saying is you just calle BBY CS and told them you purchased RE6 but you didn't get your $20 yet and they manually entered the points so you have $20 to use now? If that's the case, lucky you

Yep, that's pretty much it. Though the way I am reading your post makes it sound like I did something wrong, lol. I wasn't looking to get my points early or anything, but the system had an error and my 1000 points weren't added to my purchase as pending, only standard points were added. So I called to make sure I wasn't going to get shafted, which I would have since the purchase was already pending without it. I might have it in time to use it for Dishonored on Tuesday, otherwise I will use it for Medal of Honor.

Originally Posted by cancerman1120 Anyone try the MOH:Warfighter Beta on the 360 yet? I am downloading git now to give it a look. Right now I am not planning on buying it but we will see.

I played a few rounds today. I sucked, lol. But I liked it a lot. I didn't have time to play around with everything much, but the gameplay seemed very smooth. I am more excited for it now.

Yeah, I called them yesterday and they said if my points aren't ready by tuesday te 9th, to give them a call and they will add the 1,000 points then. I guess since I placed the pre-order on the 9th of September that counts as 30 days?

Originally Posted by cancerman1120 Anyone try the MOH:Warfighter Beta on the 360 yet? I am downloading git now to give it a look. Right now I am not planning on buying it but we will see.

I downloaded it and I'm pretty disappointed. Feels like a mix between COD and BF3 but very arcadey. I do like the two-man spawn teams. I'm still not sure if I should cancel my pre-order.

Alittle off topic, but wtf is up with the song at the end of jake's campaign? God awful.

Still havent gotten my 1000 points yet. Do you guys think BB will sell out of preorders for the hardened edition of Black Ops 2?

Originally Posted by Deader2818 Yeah, I called them yesterday and they said if my points aren't ready by tuesday te 9th, to give them a call and they will add the 1,000 points then. I guess since I placed the pre-order on the 9th of September that counts as 30 days?

I always assumed the within-30-days aspect of the $20 RZ certificate began once you picked up the game, not when you place the preorder.

Originally Posted by Vigilante I always assumed the within-30-days aspect of the $20 RZ certificate began once you picked up the game, not when you place the preorder.

I thought that too but thats what the guy told me. If I call back the 9th ill tell the, thats what I was told. If they won't do it, no biggie. Just want to make sure I do get it.

Originally Posted by Deader2818 Yeah, I called them yesterday and they said if my points aren't ready by tuesday te 9th, to give them a call and they will add the 1,000 points then. I guess since I placed the pre-order on the 9th of September that counts as 30 days?

Common sense should tell you No it doesn't count as 30 days. You complained because you didn't learn patience. The Best Buy rep you spoke to just gave you your points early vs having you call every day/week asking where my points are.

Plain and simple... If you can still return the item, your points most likely will not be in your bank (unless you cry like a bitch to Best Buy Customer Service).

Originally Posted by lordopus99 Common sense should tell you No it doesn't count as 30 days. You complained because you didn't learn patience. The Best Buy rep you spoke to just gave you your points early vs having you call every day/week asking where my points are. Plain and simple... If you can still return the item, your points most likely will not be in your bank (unless you cry like a bitch to Best Buy Customer Service).

No, I did not complain. I called and inquired about the points because I thought it was odd I had 64 points pending from my RE6 purchase since I was told you don't get 1.000 points + whatever points you would get buying it normally. Since others in this thread said they had this issue as well, I figured i'd call CS and ask if there was an issue.

And No, I did not cry to them or get mad at them or anything. I simply asked what was up, and I did not even get my 1,000 points or ask them to give them to me. He said himself that if they didn't show up as pending in the next 3 days (by the 9th) to call CS back and they will see whats going on and will add the points to my account then.

Maybe if you lead to read what I wrote, you wouldn't have to get nasty and jumpy to conclusions.

Originally Posted by mightymek My Borderlands 2 1000 points showed pending as soon as my purchase was posted on my RZ account. My RE6 purchase was posted, but no 1000 pending points. I called and they had to manual enter the points for me. They said they have no idea where the error occurred. They don't know why Borderlands 2 worked fine but RE6 did not. Either way, the RZ customer service is always awesome and it was an easy fix. I do hope the rest of my preorder points go through on their own though.

ffs

Originally Posted by Deader2818 No, I did not complain. I called and inquired about the points because I thought it was odd I had 64 points pending from my RE6 purchase since I was told you don't get 1.000 points + whatever points you would get buying it normally. Since others in this thread said they had this issue as well, I figured i'd call CS and ask if there was an issue. And No, I did not cry to them or get mad at them or anything. I simply asked what was up, and I did not even get my 1,000 points or ask them to give them to me. He said himself that if they didn't show up as pending in the next 3 days (by the 9th) to call CS back and they will see whats going on and will add the points to my account then. Maybe if you lead to read what I wrote, you wouldn't have to get nasty and jumpy to conclusions.

"Points will post to your account approximately 30 days from time of pickup or shipment."
http://www.bestbuy.com/site/Games-Pr...at264800050003

This thread is just cluttered with all this "I didn't get my points for the game I just picked up a week ago".

Thanks for helping. If it makes you feel better, I have not gotten my points.

The only reason I called was because it seemed odd they would give me pending points of 64 for buying the game when I was told you would not get those.

Originally Posted by lordopus99 Common sense should tell you No it doesn't count as 30 days. You complained because you didn't learn patience. The Best Buy rep you spoke to just gave you your points early vs having you call every day/week asking where my points are. Plain and simple... If you can still return the item, your points most likely will not be in your bank (unless you cry like a bitch to Best Buy Customer Service).

People have reported getting their points 30 days after pre order

Originally Posted by sninh People have reported getting their points 30 days after pre order

Yea for online orders I got the points for madden 30 days after pre-ordering online but it doesn't work that way in store for me anyway.

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Originally Posted by Donut2922 ffs

yeah, did you actually read my post? They confirmed that my points were not and would not be posted. There was some sort of error, so yeah. I didn't call because I was impatient, I called because my points for the transaction were pending, but NOT the bonus 1000 points, only the regular purchase points. The cashier had to ring it up twice for some reason, and void it once (she had no idea what she was doing) so that probably messed with the pre-order/purchase process. This isn't my first BB purchase. This has happened to me before. If I did not call, I would not have gotten my 1000 points.

Originally Posted by lordopus99 "Points will post to your account approximately 30 days from time of pickup or shipment." http://www.bestbuy.com/site/Games-Pr...at264800050003 This thread is just cluttered with all this "I didn't get my points for the game I just picked up a week ago".

We aren't talking about not getting the points, we're talking about the fact that the points aren't pending at all. On my BL2 order the 1000 points were pending from day one, but not on my NBA 2K13 order.

Originally Posted by mightymek Yep, that's pretty much it. Though the way I am reading your post makes it sound like I did something wrong, lol. I wasn't looking to get my points early or anything, but the system had an error and my 1000 points weren't added to my purchase as pending, only standard points were added. So I called to make sure I wasn't going to get shafted, which I would have since the purchase was already pending without it. I might have it in time to use it for Dishonored on Tuesday, otherwise I will use it for Medal of Honor. I played a few rounds today. I sucked, lol. But I liked it a lot. I didn't have time to play around with everything much, but the gameplay seemed very smooth. I am more excited for it now.

Happened to me on Madden and same thing happened. Also has anyone gotten the extra $10 or is that not in effect? I did my pre-order when it was going on back when I did NCAA & Madden and the deal was in effect... wonder how that all works, since I paid for it then and got it on release day? Overlapping in a way. IDK.

Originally Posted by lordopus99 "Points will post to your account approximately 30 days from time of pickup or shipment." http://www.bestbuy.com/site/Games-Pr...at264800050003 This thread is just cluttered with all this "I didn't get my points for the game I just picked up a week ago".

Post to the account and show as pending to the account are 2 different things. Mine have shown as pending 3-5 days after pickup for both Madden and Borderlands. Anyway, I'm in the same boat with the RE6 base points showing as pending but no 1000 yet.

Ok so, I guess it wasn't just me then? lol

Originally Posted by StealOfADeal Happened to me on Madden and same thing happened. Also has anyone gotten the extra $10 or is that not in effect? I did my pre-order when it was going on back when I did NCAA & Madden and the deal was in effect... wonder how that all works, since I paid for it then and got it on release day? Overlapping in a way. IDK.

No, that $10 deal is long dead. You had to pick up the order by 8/31 not just place it.

Originally Posted by Kyden139 No, that $10 deal is long dead. You had to pick up the order by 8/31 not just place it.

Ah, okay. Didn't know when it ended. For some reason I thought it was 10/31. But thank you for the info!