Answered the short the survey & got the 35% voucher, I hope GMG does improve their website & hopefully more great deals in 2013 ^_^

OK, admittedly my experience with buying stuff off of GMG is pretty limited, (I've only actually paid for two items over 5 months time) but aside from their countdown timer in the checkout, I haven't had any real complaints with them. Yet I see many people saying that they did the survey to help improve the site. Seemingly implying that the site is plagued with problems. Am I misinterpreting people's comments? Or are there a lot of problems with GMG that I simply haven't experience due to my limited use of the site?

I've heard some people complain about not being able to check out or complete their purchase but personally I've never had that problem so I can't say much more. The only real problem I have with GMG is their stupid Capsule client, but now I've learned to just avoid games that require it, so meh. Other than that they're pretty golden.

A lot of people run into payment problems. Even some who used to be able to pay with out issue.

I've never run into problems other than the site being super slow sometimes.

But others have posted about games being traded in without notice, vouchers not being attached to their accounts, etc.

Originally Posted by The End OK, admittedly my experience with buying stuff off of GMG is pretty limited, (I've only actually paid for two items over 5 months time) but aside from their countdown timer in the checkout, I haven't had any real complaints with them. Yet I see many people saying that they did the survey to help improve the site. Seemingly implying that the site is plagued with problems. Am I misinterpreting people's comments? Or are there a lot of problems with GMG that I simply haven't experience due to my limited use of the site?

From a UX design perspective there is quite a bit wrong but the main general user complaints are: key distribution for pre-orders, Capsule being awful, cash back/credit system instead of vouchers and payment failures issues. The technical issues have been getting better and they continue to work on them but I imagine that will be the majority of their complaints.

Originally Posted by mitchondria anyone know if the batman as goty has windows achievements thru steam? I'm a noob to all this steam/steam works stuff

It uses Games for Windows Live so you'll be getting Achievements that will go towards your 360 Gamerscore.

Anyway, I already own Arkham Asylum on PS3 but I think it's worth this price to have on PC plus grab some extra Gamerscore.

I took the survey to improve the site in that they asked for my feedback. Although my feedback is pretty much positive (never had a payment issue for example), I'm sure they'll add it into the heap and use it for something.

My biggest site issue is fairly minor -- they should do a better job of making sales/vouchers obvious on the front page. I sometimes need to hunt in the blog for the voucher code or, if it is advertised on the main page, it's a graphic and I can't just copy and paste it.

I like that the voucher is good into January. I'm sure some Christmastime sale will make it worthwhile.

Originally Posted by Syntax Error I sometimes need to hunt in the blog for the voucher code or, if it is advertised on the main page, it's a graphic and I can't just copy and paste it.

I know this is a total First World problem but I feel the same way. I go 'Ugh, an image? Really? I can't copy and paste that and will have to manually typing the whole 8 or 10 characters in or dig through the blog!'

That said, as silly and lazy as that may be, it should be easy enough for them to post it on their site as text I would think.

i read a lot of negative reviews about greenmangaming security issues so i wanted to ask if you people if the site is safe or not

Originally Posted by gigaislam i read a lot of negative reviews about greenmangaming security issues so i wanted to ask if you people if the site is safe or not

It's fine as far as I'm aware. Tons of people shop there.

Originally Posted by gigaislam i read a lot of negative reviews about greenmangaming security issues so i wanted to ask if you people if the site is safe or not

Penguin Jim is that you?

I go through paypal so it's not like they have access to any of my info anyway.

I think the reports of "security issues" were people's banks and credit cards putting holds on purchases because they were international and hence the banks thought the cards had been stolen.

Those were just misunderstandings. No one was scammed or anything like that.

Originally Posted by Motoki I go through paypal so it's not like they have access to any of my info anyway. I think the reports of "security issues" were people's banks and credit cards putting holds on purchases because they were international and hence the banks thought the cards had been stolen. Those were just misunderstandings. No one was scammed or anything like that.

Probably Germans

Originally Posted by Drabelincoln Probably Germans

That too. They are causing problems with all their Euro log cutting and toilet simulators.

How did you all find out about the survey? It doesn't seem to be mentioned on the GMG site, forums, or blog.

Advertisement

Register for free to remove this ad

Originally Posted by Detruire How did you all find out about the survey? It doesn't seem to be mentioned on the GMG site, forums, or blog.

It was in an email they sent out.

Here's the link. It doesn't appear to be unique.

https://www.surveymonkey.com/s/SXJWK5Y

So Chivalry is going to be $9.xx on Thursday (Dec. 13th); or is it suppose to be on sale now? Recently got around figuring out what Chivalry is...and I want it now. However, if it's going to be $10 soon I might as well wait.

Originally Posted by Motoki I know this is a total First World problem but I feel the same way. I go 'Ugh, an image? Really? I can't copy and paste that and will have to manually typing the whole 8 or 10 characters in or dig through the blog!'

Hehehe. I feel the same way. I actually usually check this thread for the code after that, so I hopefully don't have to type it even then.

Originally Posted by gigaislam i read a lot of negative reviews about greenmangaming security issues so i wanted to ask if you people if the site is safe or not

Originally Posted by Drabelincoln Penguin Jim is that you?

Originally Posted by Motoki It was in an email they sent out. Here's the link. It doesn't appear to be unique. https://www.surveymonkey.com/s/SXJWK5Y

I had a look and found that in the trash. It just looked like a "this is this week's coupon" email.