Originally Posted by kwirl thanks, from what I read, I'm guessing these are going to be only usable tomorrow, right?

Yes, with 2K being the exception.

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No promo emails have popped up yet? Any idea when the next batch will be going out?

Originally Posted by walkonshadows You're misunderstanding. I am referring to the Darksiders Deal being put back up and people being allowed to use their $5 credit toward that. If you aren't putting that deal back up (as was reported in this thread) then there isn't a problem. My issue is that I bought the deal on the last day, only for it to be relisted a day later to allow the new $5 to be used toward it. I sent a PM, and I thought I explained it well enough, but apparently not. The issue is not with the $5 credit. The issue is re-listing one of your sales without notice inside of a week (just a couple days actually) and allowing that coupon (that we weren't given ANY notice about either) to be used against it, thereby making an even better deal. Once again this is punishing early adopters, and you are running a severe risk of alienating people because they will be affraid to jump on a good deal if they know you have a history of screwing over the people that made that deal a success in it's first iteration (like what you did with the paradox deals). This is bad business. I am bringing it to your attention for the second time. If you don't see a problem with it then so be it. But I stand by my initial response that it is a dick move. And not appreciated.

I totally understand what you're saying, and am sorry you feel that way. As with all our promos, we'll monitor all customer feedback, and data associated with the impact to early adopters (and communication about deals like this) and determine the direction of future promos.

Cheers,
Tony

Originally Posted by walkonshadows You're misunderstanding. I am referring to the Darksiders Deal being put back up and people being allowed to use their $5 credit toward that. If you aren't putting that deal back up (as was reported in this thread) then there isn't a problem. My issue is that I bought the deal on the last day, only for it to be relisted a day later to allow the new $5 to be used toward it. I sent a PM, and I thought I explained it well enough, but apparently not. The issue is not with the $5 credit. The issue is re-listing one of your sales without notice inside of a week (just a couple days actually) and allowing that coupon (that we weren't given ANY notice about either) to be used against it, thereby making an even better deal. Once again this is punishing early adopters, and you are running a severe risk of alienating people because they will be affraid to jump on a good deal if they know you have a history of screwing over the people that made that deal a success in it's first iteration (like what you did with the paradox deals). This is bad business. I am bringing it to your attention for the second time. If you don't see a problem with it then so be it. But I stand by my initial response that it is a dick move. And not appreciated.

There are plenty of places that don't announce sales in advance at all. And no one was given notice about the credit because it was supposed to be a surprise gift as a goodwill gesture, not a sales enticement promotion otherwise he would've announced it, like the $5 Editor's choice credit.

Look at how many people are begging that certain bundles and promotions be included in this credit period. You may not appreciate it but calling it a dick move seems a bit much.

Dammit, that Darksiders deal better not get pulled because people are complaining. I bought that shitty Nexiuz game just to get in on that deal.

Originally Posted by Amazon DVG Deals I totally understand what you're saying, and am sorry you feel that way. As with all our promos, we'll monitor all customer feedback, and data associated with the impact to early adopters (and communication about deals like this) and determine the direction of future promos. Cheers, Tony

Originally Posted by espy605 There are plenty of places that don't announce sales in advance at all. And no one was given notice about the credit because it was supposed to be a surprise gift as a goodwill gesture, not a sales enticement promotion otherwise he would've announced it, like the $5 Editor's choice credit. Look at how many people are begging that certain bundles and promotions be included in this credit period. You may not appreciate it but calling it a dick move seems a bit much.

Again, the issue isn't with the credit, it's with throwing the Darksiders deal back up so that it can be used with the credit a mere 2 days after it supposedly went "off sale".

@Tony: Thank You for responding. That, unfortunately is all I can say. If you trully "totally understand" then it would be more to the point of trying to fix the issue rather than sweeping it under the we'll moniter feedback banner. The "impact" toward early adopters is pretty clear, especially to people who "totally understand".

Originally Posted by espy605 There are plenty of places that don't announce sales in advance at all. And no one was given notice about the credit because it was supposed to be a surprise gift as a goodwill gesture, not a sales enticement promotion otherwise he would've announced it, like the $5 Editor's choice credit. Look at how many people are begging that certain bundles and promotions be included in this credit period. You may not appreciate it but calling it a dick move seems a bit much.

Originally Posted by Motoki Dammit, that Darksiders deal better not get pulled because people are complaining. I bought that shitty Nexiuz game just to get in on that deal.

This conversation is currently occurring internally.

Cheers,
Tony

Originally Posted by walkonshadows You're misunderstanding. I am referring to the Darksiders Deal being put back up and people being allowed to use their $5 credit toward that. If you aren't putting that deal back up (as was reported in this thread) then there isn't a problem. My issue is that I bought the deal on the last day, only for it to be relisted a day later to allow the new $5 to be used toward it. I sent a PM, and I thought I explained it well enough, but apparently not. The issue is not with the $5 credit. The issue is re-listing one of your sales without notice inside of a week (just a couple days actually) and allowing that coupon (that we weren't given ANY notice about either) to be used against it, thereby making an even better deal. Once again this is punishing early adopters, and you are running a severe risk of alienating people because they will be affraid to jump on a good deal if they know you have a history of screwing over the people that made that deal a success in it's first iteration (like what you did with the paradox deals). This is bad business. I am bringing it to your attention for the second time. If you don't see a problem with it then so be it. But I stand by my initial response that it is a dick move. And not appreciated.

The Darksiders Franchise Pack has been listed on the first page as coming back for Christmas day for a while now. So if the issue isn't the $5 coupon, then there shouldn't be an issue?

Originally Posted by Amazon DVG Deals I totally understand what you're saying, and am sorry you feel that way. As with all our promos, we'll monitor all customer feedback, and data associated with the impact to early adopters (and communication about deals like this) and determine the direction of future promos. Cheers, Tony

I hope you included my feedback on this. Usually the kind of feedback people get most is negative, because when things are good people don't bother writing in. I don't want that to be the case since I really feel like you did nothing wrong here. My only suggestion is include even MORE sales bundles to make the credit even better.

Originally Posted by Shrowd No promo emails have popped up yet? Any idea when the next batch will be going out?

Working on it, had to sidetrack for a second for a quick huddle.

Cheers,
Tony

Originally Posted by Amazon DVG Deals This conversation is currently occurring internally. Cheers, Tony

Okay well if we don't get the deal then it's WalksonShadows' fault.

Originally Posted by Genocidal The Darksiders Franchise Pack has been listed on the first page as coming back for Christmas day for a while now. So if the issue isn't the $5 coupon, then there shouldn't be an issue?

Perfectly said.

Originally Posted by Genocidal The Darksiders Franchise Pack has been listed on the first page as coming back for Christmas day for a while now. So if the issue isn't the $5 coupon, then there shouldn't be an issue?

I think the belief by some (leave me out of this) is that the return of DSII on the front page for 12/25, may have been prompted by this $5 gift.

Edit: It's kind of a lose, lose , lose situation. 1) Leave things as is = certain people will feel betrayed 2)Pull DSII back from re-sale = everyone expecting to buy it is pissed 3) Amazon offers $5 credits to everyone who bought DSII previously AND a prior THQ product, while also negating their already sent out (for most people) $5 gift credit = a ing nightmare

Originally Posted by walkonshadows You're misunderstanding. I am referring to the Darksiders Deal being put back up and people being allowed to use their $5 credit toward that. If you aren't putting that deal back up (as was reported in this thread) then there isn't a problem. My issue is that I bought the deal on the last day, only for it to be relisted a day later to allow the new $5 to be used toward it. I sent a PM, and I thought I explained it well enough, but apparently not. The issue is not with the $5 credit. The issue is re-listing one of your sales without notice inside of a week (just a couple days actually) and allowing that coupon (that we weren't given ANY notice about either) to be used against it, thereby making an even better deal. Once again this is punishing early adopters, and you are running a severe risk of alienating people because they will be affraid to jump on a good deal if they know you have a history of screwing over the people that made that deal a success in it's first iteration (like what you did with the paradox deals). This is bad business. I am bringing it to your attention for the second time. If you don't see a problem with it then so be it. But I stand by my initial response that it is a dick move. And not appreciated.

So you are mad because a better deal came up after an awesome deal anyway? How dare anyone offer bigger discounts? Curse all games going on sale because you bought them at launch for $60 and the next week they're $50! Boycott all retailers!

*sarcasm, yes. You are complaining about stuff going on sale, which is regular business practice.

Originally Posted by Amazon DVG Deals Working on it, had to sidetrack for a second for a quick huddle. Cheers, Tony

Thank you for the update. If you need an example account to pull data from to see why certain accounts are not generating promo emails feel free to use mine

Originally Posted by Neuro5i5 I think the belief by some (leave me out of this) is that the return of DSII on the front page for 12/25, may have been prompted by this $5 gift.

Negative, the DS Franchise pack was added back on 12/25 as a result of a last minute conversation I had with our THQ rep (called her from Sonny's). It was prompted by the fact that I thought we had the deal exclusively, when I found out we didn't I asked for 12/25 to make up for the lack of exclusivity.

Cheers,
Tony

This is starting to derail.

Someone post a puppy picture.

Cheers,
Tony

Originally Posted by Amazon DVG Deals This is starting to derail. Someone post a puppy picture. Cheers, Tony

@Tony: I still love you, baby. I only pick fights, cause I love making up.