Originally Posted by MrBonk Damn it, I was thinking of getting CnC for 16$ yesterday, but I went to bed and I missed it for 17.49-20%?! Damn ....I always seem to miss the mistakes for this set

Considering that it's been on a price mistake twice within the span of two weeks, you'll probably get another shot.

Originally Posted by Motoki I just doubled checked again. Mine is just one sided. It's literally white on the back side and then the other side has the sewers code on it.

Mine as well. For reference, as I mentioned before, my Rage consisted of a vanilla case with Anarchy code + additional Sewers (only) key.

Originally Posted by MrBonk Dungeon Siege 3 only 4.99 DLC 1.99 Picked up both for 5.58 after discount

Question When you activated on steam did you get Dungeon siege 1 and 2?

What happens when you receive a refund in Blue Coins? Isn't the refund supposed to mean getting your MONEY back?

We felt that the 20% discount was a very favorable way of compensating those who have been affected by our mistakes this holiday; this discount will not affect other customers or the way we do business.

Kind Regards,
Gustav

Bad bad GG, I don't like you anymore.

Do us a favor and stop posting then, yea?

Originally Posted by pandiosity Question When you activated on steam did you get Dungeon siege 1 and 2?

Nope.

Aren't those versions of DS1&2 missing stuff like the expansions and don't work with retail expansions or something though?

Originally Posted by Motoki Considering that it's been on a price mistake twice within the span of two weeks, you'll probably get another shot.

Wouldn't that be nice hah

Originally Posted by Stonekeep We felt that the 20% discount was a very favorable way of compensating those who have been affected by our mistakes this holiday; this discount will not affect other customers or the way we do business. Kind Regards, Gustav Bad bad GG, I don't like you anymore.

Hrm? It sounds as though they're saying "We're not going to increase pricing or stop having sales to hedge against the people with the discount".

I don't really get the issue anyway aside from a "You have something and I don't" aspect. The 20% isn't a "reward", it's compensation because they pulled purchased products, held people in limbo for two weeks (meaning they missed other deals, etc), locked down keys seemingly at random, held on to a lot of people's cash for that period and basically jerked everyone around for this whole thing as they tried to cover themselves. The problem originated with them and the poor handling of it was all on them. If someone wasn't part of the whole fiasco, there's no reason to compensate them.

Originally Posted by Stonekeep We felt that the 20% discount was a very favorable way of compensating those who have been affected by our mistakes this holiday; this discount will not affect other customers or the way we do business. Kind Regards, Gustav Bad bad GG, I don't like you anymore.

Look, I know I haven't exactly been the a rah rah GG defender in this thread but look at it from their perspective. What are they supposed to do? They screwed up and they want to do something to keep those customers happy and from badmouthing them. The whole 20% thing is rather overkill and probably not that well thought out but they are trying. No matter what they do at this point someone is going to get pissed off so it's a no win situation for them.

Why don't you just look at it as a store trying to provide good customer service and leave it at that.

For the record I don't have the 20% either but I'm not going to stress about it. If they don't have a game at a price that I want it at then I'll buy it elsewhere. End of story.

Originally Posted by Metroidman Too bad I missed out on the Bethseda pack Really wanted Dishonored :(

They still pop up on the steam trading thread from time to time for 15. You might get lucky there.

Originally Posted by Syntax Error If someone wasn't part of the whole fiasco, there's no reason to compensate them.

I agree. I don't understand how loyal customers think that somehow they should be able to be compensated for a problem they didn't even experience themselves. Loyalty bonuses are one thing, compensation for a mistake is another.

Originally Posted by bloodling I agree. I don't understand how loyal customers think that somehow they should be able to be compensated for a problem they didn't even experience themselves. Loyalty bonuses are one thing, compensation for a mistake is another.

Exactly

Originally Posted by bloodling I agree. I don't understand how loyal customers think that somehow they should be able to be compensated for a problem they didn't even experience themselves. Loyalty bonuses are one thing, compensation for a mistake is another.

I think people (especially long-time GG customers) are frustrated with what they see as other people (many of whom had most likely never shopped at GG before) getting rewarded for essentially exploiting a system glitch. There are people who bought multiple copies of the Bethesda pack, Borderlands 4-packs, etc. mostly to resell at a profit (and to GG's loss) and are getting rewarded for it. Meanwhile, "loyal customers" (whatever that means these days), even the few who resisted for moral reasons, are feeling left out & let down.

Basically GG were screwed whatever they did. However, I do think that they went way overboard with their 20% off for a year "reward" (which, again, in many cases goes to people who basically exploited them). It's not good business sense and alienates those "loyal customers".

Disclaimer: I did get a Beth bundle out of this, with all keys, on the day of the glitch, so I don't get the 20% but did get a bundle of good games for cheap. I debated whether to get a second one at the time but ended up deciding not to.

Originally Posted by seamoss I think people (especially long-time GG customers) are frustrated with what they see as other people (many of whom had most likely never shopped at GG before) getting rewarded for essentially exploiting a system glitch.

Therein lies the disconnect and I suppose it goes against the emotional response. They're not being rewarded for exploiting a system glitch, they're being compensated for how GamersGate responded to a glitch entirely of their own making. Whether or not the pricing was an error doesn't excuse the pseudo-refunds, keys being pulled, false promises of forthcoming keys, shoddy communication, etc. That's what brought on the compensation. Had GamersGate responded definitively that day or the next day with something like "You all get refunds, the end" and put the money back in everyone's account that day or the next, this would have been done with. Instead, we got two weeks worth of an Abbott and Costello routine where consumers who legitimately made a purchase were being jerked around and misled by an entity that obviously had no idea what it was doing.

Originally Posted by seamoss I think people (especially long-time GG customers) are frustrated with what they see as other people (many of whom had most likely never shopped at GG before) getting rewarded for essentially exploiting a system glitch. [...] Meanwhile, "loyal customers" (whatever that means these days), even the few who resisted for moral reasons, are feeling left out & let down. Basically GG were screwed whatever they did. However, I do think that they went way overboard with their 20% off for a year "reward" (which, again, in many cases goes to people who basically exploited them). It's not good business sense and alienates those "loyal customers".

Their compensation might be too generous, and the people who receive it might not deserve such a compensation, but if a store gave such a compensation to some customers, nobody would come up and say "I want compensation too, I haven't had any problem but I'm a loyal customer!". What I'm trying to say is that people seem to be mixing up compensation and reward. That said, I do think that GG should further reward their loyal customers, otherwise they might lose a few of them.

Originally Posted by bloodling I agree. I don't understand how loyal customers think that somehow they should be able to be compensated for a problem they didn't even experience themselves. Loyalty bonuses are one thing, compensation for a mistake is another.

Everyone wants to be a special panda, or at least wants to make sure that if they can't be a special panda, no one else can either.

I demand Dishonoured as compensation


not really, just showing how silly this all sounds getting closer you still here? persistent lil bugger you are WHAMMY

Were a lot of people able to get the Borderlands 2 4-Pack? I was punching myself a few days later for missing it :(

Advertisement

Register for free to remove this ad

No Whammy No Whammy No Whammy NOOOOOOOOOOOOOOOOO

Originally Posted by fastitocalon No Whammy No Whammy No Whammy NOOOOOOOOOOOOOOOOO

LOL I forgot about that show. Now I feel old. Thanks Sunasun.