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The Official Square/Enix Members Info Thread (Year 2012-13)

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Old 12-03-2012, 10:26 PM   #1241
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Originally Posted by josb101 View Post
I've been wondering all this myself. Not sure if it will give you the points towards the 20 games, or still only meant to be 1 game of each. But what I really am trying to figure out is what happened to all my points. I've voted on my favorite ff collection, and ever since then. My points dissapeared. It said I had 50 points, and if I go through hoops I can eventually get to my account which'll say I have the full amount I have. Today I had to go to a friends house in order to submit my hitman picture. Doing that gave me 100 points to the 50 points you get for starting but not to the one that should have 7230 now because of it.
Holy, you have 7230 points?! That is insane. Each game counted for 50 points. I hope you can get your points back. Did you get your ultimate platinum rewards at least? I still haven't receive mines for this year and I'm sure I'm never going to get it.
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Old 12-06-2012, 05:12 PM   #1242
You may want to try to get some assistance on their member forums. They don't have any major reps that go around to help with issues their, but they have a small group of users called mythril members that have the admins YIM or something along those lines. They've helped a few people out get their tickets expedited when they became circular nonsense like what you're getting now.
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Old 12-06-2012, 05:59 PM   #1243
My points and registered titles disappeared too. My brother's account still has everything. I dunno what's going on, but I'm gonna hold off from registering anything until they give us more info on the reward prizes.

Does the accumulated points do anything for you anyways? I would've still had register X amount of games for this year to get the end of the year rewards. Since I've been ultimate every year since the beginning, I was running out of games to register. So my points and game registered disappearing might actually help me reach ultimate again this year since I can re-register all the games.
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Old 12-06-2012, 07:09 PM   #1244
I'm not sure if anyone posted this already, but there's a Hitman survey for 5 points on the site.
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Old 12-07-2012, 12:50 PM   #1245
What's their phone number? They never responded to my emails.
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Old 12-07-2012, 01:54 PM   #1246
Square enix members number
1-858-790-7529

Last edited by josb101; 01-21-2013 at 10:41 PM..
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Old 12-07-2012, 03:57 PM   #1247
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Originally Posted by josb101 View Post
meant to respond to the thing you had posted above. Through the countless messages I sent to them this is one of the ones they responded with this regarding the members rewards..

Regarding rewards, the submission period started on 05/20/2011, which was announced on the Members Blog. This provided ample time for users to claim rewards in this timeframe. We regret to inform you that as you have missed the deadline to claim rewards we will be unable to meet your request to provide any rewards. Keep in mind that any games you registered after 03/31/2011 would count towards next years rewards, not this years.

I didn't say anything about not getting my reward, so it was dumb they sent me that, but glad to know it'll be of help to you, but sadly not in a good way.. =( But here is the phone number for it, hopefully you have some luck with it.. 1-858-790-7529
Thank you so muh for the number. I will give them a call after class and let you guys know how I got screw over.
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Old 12-21-2012, 01:46 AM   #1248
does the Level on the profile mean anything? I am level 1 with 6300 points... have no idea what level i am at though
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Old 01-16-2013, 05:44 AM   #1249
yah i really hate the new site setup. before you could see how far from platinum you were as well as a detailed list what of what games you registered. now for example it says i got hitman registered but it doesnt say for ps3 or 360 it just says i registered hitman. the old site would tell you which system etc..as well as bonus surveys you got points for too.
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Old 01-23-2013, 11:25 PM   #1250
hey all, doubt anyone is interested, but I have 17 different codes right now, and would be willing to give about 10 codes for 30 bucks on amazon. If someone can get that many amazon giftcards, gladly give 10 codes for it. Or does amazon use paypal too as well, if it does, gladly do paypal for it. But need to spend it on amazon. I'll delete this post if anyone doesn't want it here
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Old 01-24-2013, 08:42 AM   #1251
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Just letting you know i'm still around even if there was no new/update recently I'm still monitoring the member page to see if they'll ever give us update on the new member system...
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Old 01-24-2013, 11:33 AM   #1252
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Originally Posted by MDRaph View Post
Just letting you know i'm still around even if there was no new/update recently I'm still monitoring the member page to see if they'll ever give us update on the new member system...
I had to make several calls down to them, so I guess I kinda have an update..

My account whenever I logged into it, it brought me to a "new" account. So I had to call down and try to get that figured out, they gave me a long account name with Member_43423423 (some random number). The guy told me to use that and do a password reset, didn't help...

Called again a couple days ago, and this guy game me the member_34342423 type of thing again, but he said THIS IS the only way I can get to my account with loads of points in it. So now I have to use my account by entering random numbers and a random password. Frustrating, but what can I do?

The guy said he could remove the "new" account for me if I'd like, but I already did a couple things to it, like did the hitman contest (which won't transfer to my "old" account). Plus I asked what'll happen seeing as it has two accounts to one address then, he said that it'll still work. Seeing as 2 ppl in one house might have an account. So thats the only good news from all of this whole ordeal. I now have 2 accounts, and possibly able to get a reward on both if I have the points =P
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Old 01-24-2013, 11:47 AM   #1253
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Originally Posted by josb101 View Post
hey all, doubt anyone is interested, but I have 17 different codes right now, and would be willing to give about 10 codes for 30 bucks on amazon. If someone can get that many amazon giftcards, gladly give 10 codes for it. Or does amazon use paypal too as well, if it does, gladly do paypal for it. But need to spend it on amazon. I'll delete this post if anyone doesn't want it here

Or you can be useful and a contributing member to the forum by giving them away, like I do.
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Old 01-24-2013, 11:57 AM   #1254
This year for the account management page, has been a huge mess. That's what has deterred me away from registering games for this cycle.
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Old 01-24-2013, 02:26 PM   #1255
how does one know if the account is "new" or is "old"? I do see some previously registered games on my current account...
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Old 01-26-2013, 01:31 PM   #1256
right now if you go to the SE homepage, you can click a link to join a beta of a game "Heroes and Generals" not sure if there are any points involved for being part of the beta, but I'm not taking chances.

Tried the beta of the game, only a couple minutes, guess my pc can't handle it sadly enough.

Last edited by josb101; 01-27-2013 at 04:03 PM..
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Old 01-29-2013, 05:22 PM   #1257
01/29/13 -Update

added hitman trilogy to the op
ps3 code is 91224, will update with 360 code as soon as we receive them. Will try to know the preorder edition code and see if they are different.
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Old 01-30-2013, 03:28 AM   #1258
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Originally Posted by MDRaph View Post
01/29/13 -Update

added hitman trilogy to the op
ps3 code is 91224, will update with 360 code as soon as we receive them. Will try to know the preorder edition code and see if they are different.
I haven't seen these codes before, are these just codes to tell if CE and regular editions of games have different registration codes? Or is there more significance behind them?
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Old 01-30-2013, 04:20 PM   #1259
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Originally Posted by Devil May Cry View Post
I haven't seen these codes before, are these just codes to tell if CE and regular editions of games have different registration codes? Or is there more significance behind them?
Just to identify which game/version the paper slips w/ the real registration codes belong to
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Old 01-30-2013, 05:23 PM   #1260
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Originally Posted by nixmahn View Post
Just to identify which game/version the paper slips w/ the real registration codes belong to
Alright, that's what I thought.
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