Originally Posted by stupidproz1 Amazon really needs to revamp this product key system I think.

Again dude, so sorry for the hassle, to address this directly, it'll be 6 weeks or less and we should have a long term solution in place.

Please reference this note, which is on all of our Digital Video Games pages when contacting CS, it will help.
Important Note

Some customers are experiencing difficulties viewing their product keys in Your Games & Software Library. If you are not able to see your keys, we recommend navigating to a different page and then going back to Your Games & Software Library. We are working to resolve this as fast as possible. We apologize for any inconvenience.

Cheers,
Tony

Originally Posted by Amazon DVG Deals Following up on this, did you use the words I suggested in the OP? Or did you contact CS before I posted the update? Cheers, Tony

Here is our exchange so far:

Originally Posted by cheaplikeafox I can't see any of my game keys for any of my games in my Game Library. It has been that way since last night. How do I go about getting all my game keys to show?

Originally Posted by Amazon CSR I'm sorry to hear about the trouble you had viewing your Product Keys in Your Games and Softwares Library. To help you resolve this quickly, I've forwarded your query to our technical department for more information about the issue. However, errors like this are usually corrected shortly after they're reported.

But that was 4 hours ago that they sent me that.

I've been by several times in the last 24 hours, looked at reviews, etc. and I still come back to the same question why is every going so crazy for the Paradox bundle? It huge discount from Tony but the games all get just ok reviews. Is there something I missing?

Originally Posted by CheapLikeAFox Here is our exchange so far: But that was 4 hours ago that they sent me that.

Got it, if all goes as planned your contact info is now with our Dev team, who is pulling your keys and sending them back to the CSR to send to you.

4 hours, might be the time it takes for this to happen given the volume of contacts we're experiencing. Sorry again man :( we literally have 2 entire teams of devs working on it.

Cheers,
Tony

Originally Posted by Amazon DVG Deals Got it, if all goes as planned your contact info is now with our Dev team, who is pulling your keys and sending them back to the CSR to send to you. 4 hours, might be the time it takes for this to happen given the volume of contacts we're experiencing. Sorry again man :( we literally have 2 entire teams of devs working on it. Cheers, Tony

That's cool. As long as I get them I am fine, I think I was just getting a little worried since most people were reporting their keys were back so I was wondering why mine weren't. Thanks for everything though. This sale and Amazon DVG has rocked over the last year so I don't mind a few growing pains along the way.

So I'm really debating using one of my last coupons on NBA2k13. I'm not a huge NBA fan, but I like basketball games. I've heard this version is pretty barebones compared to its console counterparts but does anyone have any feedback? I also thought I read that this will be the last NBA game that 2K makes for the PC

I don't mind having to wait to get my keys honestly as I'm in no denial of the fact that I am just a digital game hoarder. But for people who want to play the games right away it probably sucks.

Originally Posted by MrshllJcb So I'm really debating using one of my last coupons on NBA2k13. I'm not a huge NBA fan, but I like basketball games. I've heard this version is pretty barebones compared to its console counterparts but does anyone have any feedback? I also thought I read that this will be the last NBA game that 2K makes for the PC

I haven't played it, but I bought it, felt $10 was a hard price to beat. I think it really sucks they cancelled all the NCAA games. To me NCAA was the ultimate basketball VG. In fact my favorite basketball VG ever is:

If you have extra EC codes, PM me. I can give you a $5 Amazon GC in exchange for the bundles I want (2K Shooter, MS Indie Arcade - each $5 after coupon). Thanks.

Originally Posted by CheapLikeAFox I haven't played it, but I bought it, felt $10 was a hard price to beat. I think it really sucks they cancelled all the NCAA games. To me NCAA was the ultimate basketball VG. In fact my favorite basketball VG ever is:

So I think I'll probably have to bite. My favorite basketball games growing up were College Slam (it was just an NBA Jam rip off from acclaim or midway, but it had Allen Iverson on the Hoyas which I thought was too cool), and Barkley Shut up and Jam cause I thought it was so cool he used to say "go get the damn ball" and it was another game in the NBA jam style of play really.

but the real question is how is David Robinson dunking and trying to play defense at the same time for both teams?

There won't be any last hours / suprise deals? I've got enough but man, so many coupons :p

http://www.quickmeme.com/meme/3ssyyk/

Originally Posted by boky38 Is the EC The Secret World activated on Steam?

No, it's a Funcom MMO that activates on their site: https://register.thesecretworld.com/account

Amazing game, by the way. Best MMO I've ever played, hands down. GW2 and WoW can take a hike.

Originally Posted by Slim Gatsby http://www.quickmeme.com/meme/3ssyyk/

36*

Originally Posted by aus_nacht I've been by several times in the last 24 hours, looked at reviews, etc. and I still come back to the same question why is every going so crazy for the Paradox bundle? It huge discount from Tony but the games all get just ok reviews. Is there something I missing?

Oblivion got 99/100 GAME OF THE CENTURY reviews. Everything is relative.

Originally Posted by aus_nacht I've been by several times in the last 24 hours, looked at reviews, etc. and I still come back to the same question why is every going so crazy for the Paradox bundle? It huge discount from Tony but the games all get just ok reviews. Is there something I missing?

A lot of Paradox's games (not just in the big 2012 bundle, but in all of their other bundles, too) are either niche games or very complex strategy games. They're almost all decent games with some unique qualities, but they can take a while to learn how to play, or they have their quirks and aren't for everybody. A few of them have some bugs, as well, but if you can overlook the blemishes, there's a lot of fun to be had with most of their games. Reviewers don't always look at these games in the same way because they're speaking to a more general, less specialized audience.

Where do you go to contact Customer Service for Amazon? Their site is pretty hard to navigate and I can't seem to find it.

Originally Posted by Slim Gatsby http://www.quickmeme.com/meme/3ssyyk/

LOL!!!
<3 it.

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Originally Posted by Amazon DVG Deals Lol dude, sorry for the hassle, if you check the OP I've got some instructions to help you out. Short answer is though, contact CS, they'll get you sorted. Sorry again dude, we've had devs working on this all day, short term solution is in place (CS contact) long term solution will be finished within 6 weeks. Cheers, Tony

Just got off the phone with a CS guy (didn't catch his name but he was nice). He acknowledged that there is a problem (apparently this problem is happening for people with a lot of games purchased he made it sound like) and he would forward it to whoever (I forgot) about getting the keys. He would contact me once he has heard back and will hopefully have it taken care of (me getting all my keys).

So basically those of us who bought a lot got to find out what their system was able to handle and now have to contact CS it seems to get our keys when we make a purchase. That comment sounds a hell of a lot meaner then I actually mean it too Tony, it is said mostly in jest with some frustration

Thanks for the info on how to solve the problem though, much appreciated.

Hm. I got a weird 24-character key for East India in my Seas pack that doesn't appear to activate. Has anyone else had this kind of problem?

Originally Posted by warreni Hm. I got a weird 24-character key for East India in my Seas pack that doesn't appear to activate. Has anyone else had this kind of problem?

I have activated East India Collection from that Seas Packs.

Activated it on Steam w/ a key in this typical Steam format:
XXXXX-XXXXX-XXXXX