Originally Posted by Enuf there system needs a major upgrade anyways that's where most of the problems arise. Gotta spend money to make money & it looks really bad for a large electronics store to have such poor systems. http://forums.bestbuy.com/t5/Best-Bu...y/idi-p/547674

Forgoing returns except when defective is one thing (and I would never agree to a blanket statement for this, maybe on a purchase by purchase statement, but never blanket), but the only way to accommodate the system with the price match guarantee would be to also forgo your right to that. Never, ever would do that.


Completely unrelated, went to Best Buy to pre-order Dead Space 3 today (I am also hoping for a descent TIV so I can beat and trade then hope for a $39.99 sale before 30 days is up). Printed off the ticket at the machine and for some reason the info about the $20 certificate was listed like 80 times and the pre-order slip that printed was like 4 feet long. We were all laughing our asses of at the store.

Originally Posted by BudzMcGee Completely unrelated, went to Best Buy to pre-order Dead Space 3 today (I am also hoping for a descent TIV so I can beat and trade then hope for a $39.99 sale before 30 days is up). Printed off the ticket at the machine and for some reason the info about the $20 certificate was listed like 80 times and the pre-order slip that printed was like 4 feet long. We were all laughing our asses of at the store.

Just had the same thing happen to me. I tore it off after the barcode and 2 of the promo descriptions in order to bring it up to the checkouts. No way was I bringing a 4ft long receipt up.

Side note, didn't know you couldn't buy a preorder on the same transaction as another purchase. Took the 2 checkout employees, 1 manager, and finally the gaming guy (the only one who knew this fact and so solved the problem) to complete my purchases.

[QUOTE=BudzMcGee;10439530]Forgoing returns except when defective is one thing (and I would never agree to a blanket statement for this, maybe on a purchase by purchase statement, but never blanket), but the only way to accommodate the system with the price match guarantee would be to also forgo your right to that. Never, ever would do that.QUOTE]when it comes to software once opened it can't be returned anyways even if defective. It would be useful when you know for a fact you will not be returning an item 100% otherwise it's 35 days.

Originally Posted by Enuf when it comes to software once opened it can't be returned anyways even if defective. It would be useful when you know for a fact you will not be returning an item 100% otherwise it's 35 days.

Actually, defective software can be returned for the same product (if you buy a game and the disc is cracked they will allow an exchange. May not be their official policy but that definitely do it without issue if you are asking for an exchange). Again though, still doesn't in any way explain how you handle the price matching policy for post-purchased items without also relinquishing your right to get a price adjust later on.

And also, while rare, sometimes I buy a game cause the price seems good but don't get around to opening it and let's say Gamefly has it on sale or Target has it on clearance for notably less (can't price adjust those), I might wind up returning it. Stupid to give up that ability to get a $5 certificate a little sooner.


There was some eBay talk earlier and I would say that I've been doing far more of that lately. Especially with stuff I paid a bit more for. If you are buying games via CAG (i.e. paying very low prices) you can usually make your money back plus a couple of bucks for the effort. The Microsoft Store Black Friday games have been very good to me so far, on average I've sold them for about double what I paid after playing them (including a couple $19.99 sales on games Best Buy was offering a $2 base trade in a month and a half ago) I go this route most times when I would be trading in at anything more than a very slight loss unless I'm absolutely certain I could get more on eBay. MOH: Warfighter for example, I knew damn well I'd get more than $10 on eBay right before Christmas, and I did (about $29 when said and done). Rather get $30 back in cash for a $34 gift card purchase than just getting a $10 gift card back. You can do stuff to make eBay more friendly to you as well, such as setting buyer requirements like no unpaid item claims in the last couple of months, no one who has a negative feedback score, must have paypal, etc. I make a habit of saving padded envelopes that I get when I buy games online and are in good shape so I usually have plenty of those to use for shipping out as well so I don't have to buy those very often. Plus, if you print your shipping labels through ebay/paypal you can save a ton of money on shipping.

Originally Posted by BudzMcGee Actually, defective software can be returned for the same product (if you buy a game and the disc is cracked they will allow an exchange. May not be their official policy but that definitely do it without issue if you are asking for an exchange). Again though, still doesn't in any way explain how you handle the price matching policy for post-purchased items without also relinquishing your right to get a price adjust later on. And also, while rare, sometimes I buy a game cause the price seems good but don't get around to opening it and let's say Gamefly has it on sale or Target has it on clearance for notably less (can't price adjust those), I might wind up returning it. Stupid to give up that ability to get a $5 certificate a little sooner. There was some eBay talk earlier and I would say that I've been doing far more of that lately. Especially with stuff I paid a bit more for. If you are buying games via CAG (i.e. paying very low prices) you can usually make your money back plus a couple of bucks for the effort. The Microsoft Store Black Friday games have been very good to me so far, on average I've sold them for about double what I paid after playing them (including a couple $19.99 sales on games Best Buy was offering a $2 base trade in a month and a half ago) I go this route most times when I would be trading in at anything more than a very slight loss unless I'm absolutely certain I could get more on eBay. MOH: Warfighter for example, I knew damn well I'd get more than $10 on eBay right before Christmas, and I did (about $29 when said and done). Rather get $30 back in cash for a $34 gift card purchase than just getting a $10 gift card back. You can do stuff to make eBay more friendly to you as well, such as setting buyer requirements like no unpaid item claims in the last couple of months, no one who has a negative feedback score, must have paypal, etc. I make a habit of saving padded envelopes that I get when I buy games online and are in good shape so I usually have plenty of those to use for shipping out as well so I don't have to buy those very often. Plus, if you print your shipping labels through ebay/paypal you can save a ton of money on shipping.

Definitely saves you some money right there, glad I'm not the only one that does that.

I agree that selling them on eBay is a much wiser choice if you have a some time to invest on it. It's definitely better than trading them in for a low amount at Best Buy.

Unfortunately I feel that the buyer requirements do little to no good for the seller. Unpaid strikes might help but it's so easy to skip over this. (Buyer pays, and become void of the strike).

The other two are pretty irrelevant since even if you are Paypal protected (as a seller) you will still get screwed by Paypal if the buyer complains about something (most of the time). The negative feedback one is even worse, I have no idea why the hell eBay still has that up when it's absolutely useless.

I will add that, personally at least, I have my requirements set to only ship to the U.S. Too much hassle when it comes to selling internationally, and a much higher chance of having something go sour imo.

Originally Posted by eXiON Definitely saves you some money right there, glad I'm not the only one that does that. I agree that selling them on eBay is a much wiser choice if you have a some time to invest on it. It's definitely better than trading them in for a low amount at Best Buy. Unfortunately I feel that the buyer requirements do little to no good for the seller. Unpaid strikes might help but it's so easy to skip over this. (Buyer pays, and become void of the strike). The other two are pretty irrelevant since even if you are Paypal protected (as a seller) you will still get screwed by Paypal if the buyer complains about something (most of the time). The negative feedback one is even worse, I have no idea why the hell eBay still has that up when it's absolutely useless. I will add that, personally at least, I have my requirements set to only ship to the U.S. Too much hassle when it comes to selling in ternationally, and a much higher chance of having something go sour imo.

I agree that it's far from perfect but those requirements do help to we out the type of people who would make a false claim.

Being a frequent seller on eBay...I can tell you that it isn't always worth it. When you're looking at TIV of $1-$2, sure, eBay will be far more worth your while.

However, when you're talking a difference between trading in for $16 vs selling on ebay for $26...you're better off saving the aggravation and trading it in. Not just in shipping costs + ebay fees + paypal fees, but also because Ebay has become a cess pool of fraudulent activity lately. Paypal's over-aggressive "buyer protection" and Ebay's now defunct negative feedback system are allowing con artists far too much leeway.

Originally Posted by KryllFood Being a frequent seller on eBay...I can tell you that it isn't always worth it. When you're looking at TIV of $1-$2, sure, eBay will be far more worth your while. However, when you're talking a difference between trading in for $16 vs selling on ebay for $26...you're better off saving the aggravation and trading it in. Not just in shipping costs + ebay fees + paypal fees, but also because Ebay has become a cess pool of fraudulent activity lately. Paypal's over-aggressive "buyer protection" and Ebay's now defunct negative feedback system are allowing con artists far too much leeway.

yep sellers can't even leave negative feedback on buyers now, so even if you check the buyer's history there's no way to tell if they have screwed over other people before.

just finishes borderlands 2, and thinking about trading it it. right now it is at $14, but w/ 50% bonus it would be $21. should i trade this in now or wait for the 100% bonus next week? i have a feeling they will drop it down to like $10 or something and even with 100%, its going to be $20. does best buy always drop their tiv before promos?

Originally Posted by eXiON I will add that, personally at least, I have my requirements set to only ship to the U.S. Too much hassle when it comes to selling internationally, and a much higher chance of having something go sour imo.

Sorry to continue the off topic eBay talk, but I used to do U.S. only until eBay introduced their Global Shipping Program. The seller only pays regular shipping rates to their hub in KY. I have been selling stuff faster and for higher prices since joining. The only negative is the higher PayPal fee for non-US buyers.

Hate to continue the eBay talk, but I actually tend to start off games at around what I'd get for a Best Buy trade. That way, I figure even at a minimum I'm getting cash instead of credit.

Originally Posted by klimb22 Sorry to continue the off topic eBay talk, but I used to do U.S. only until eBay introduced their Global Shipping Program. The seller only pays regular shipping rates to their hub in KY. I have been selling stuff faster and for higher prices since joining. The only negative is the higher PayPal fee for non-US buyers.

I updated my listings to Global Shipping Program too a few weeks back. But I haven't had a single international buyer yet, and my prices are even domestically competitive.

How much is the Paypal fee for international buyers?

Originally Posted by klimb22 Sorry to continue the off topic eBay talk, but I used to do U.S. only until eBay introduced their Global Shipping Program. The seller only pays regular shipping rates to their hub in KY. I have been selling stuff faster and for higher prices since joining. The only negative is the higher PayPal fee for non-US buyers.

Do you get any additional protection? Like once it's in KY, you're good on the delivery?

Originally Posted by confoosious Do you get any additional protection? Like once it's in KY, you're good on the delivery?

The way it reads to me is that after it hits KY they do the international part and "you're in the clear". You still get tracking all the way to the destination.

Originally Posted by chedeng88 i updated my listings to global shipping program too a few weeks back. But i haven't had a single international buyer yet, and my prices are even domestically competitive. How much is the paypal fee for international buyers?

3.9%

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Crap, looks like we're derailing this thread at a steady pace lol. To be fair, there doesn't seem to be much action going on with BB trade-ins atm. Guessing the days of pre-ordering a game and trading it in a month later for $35-40 are becoming slim.

Originally Posted by BudzMcGee I agree that it's far from perfect but those requirements do help to we out the type of people who would make a false claim.

You're right about that, I really wish we as sellers would get actual protection though (wishful thinking huh?). I just always hope when I sell something, that it's someone with either a high feedback or having been registered for more than a month. Those users that buy high end stuff having only been registered for a day or so are the ones that really scare the hell out of me. I've actually seen a few scumbags set their feedback to (private) that way you can't even see what others have said about them.

Originally Posted by klimb22 Sorry to continue the off topic eBay talk, but I used to do U.S. only until eBay introduced their Global Shipping Program. The seller only pays regular shipping rates to their hub in KY. I have been selling stuff faster and for higher prices since joining. The only negative is the higher PayPal fee for non-US buyers.

Thanks, I didn't know they introduced that. I'll be sure to check it out.

Originally Posted by BudzMcGee Hate to continue the eBay talk, but I actually tend to start off games at around what I'd get for a Best Buy trade. That way, I figure even at a minimum I'm getting cash instead of credit.

That reminded me of something, do you use buy it now or auction style? I ask this because, I've seen conflicting reports of users saying Auction style is definitely better when it comes to fees vs. a BIN with the same price.

Originally Posted by eXiON That reminded me of something, do you use buy it now or auction style? I ask this because, I've seen conflicting reports of users saying Auction style is definitely better when it comes to fees vs. a BIN with the same price.

For games and some other stuff: Auction style is 9%, BIN is 15% fees. What I do is either just start my auction at the bare minimum or start my auction as close as possible to my BIN price. Your BIN has to be 10% higher than your auction. That way I get as close to my BIN price as possible without paying an extra 6%.

Ebay also now puts their fees on your shipping so I just do free shipping now, always. I'm going to definitely look into that global shipping program if Ebay sides with the seller as long as it reaches their facility, that would be awesome.

Back on topic: BB is dropping base values like crazy since yesterday. I've been keeping an eye out because I want to trade some stuff when 100% resumes, but it looks like all of the games I was looking at have dropped by a few bucks. Might be better off going to gamestop, though everything I want is on sale at BB.

Originally Posted by mpaullin Back on topic: BB is dropping base values like crazy since yesterday. I've been keeping an eye out because I want to trade some stuff when 100% resumes, but it looks like all of the games I was looking at have dropped by a few bucks. Might be better off going to gamestop, though everything I want is on sale at BB.

Saw that too. Highest value I saw was black ops 2 at 14.

Wtf did they really drop Far Cry 3 to 14 base? It was 22 not even a week ago. I hope BBY knows what they're doing. I'm really worried about what the TIV for big games that are a part of their promo. I'm hoping they're still ~40, otherwise I'm going to cancel most of my preorders and only pick up what I really want, which is only 2 games.