Originally Posted by sweeetja713 Where's the manufacturer's coupon for the two dark knight returns

It is a sticker on The Dark Knight Returns Part 2.

Here is what I bought during the upgrade and save sale the prices are what I paid out of my own pocket. I used some reward zone certificates. I only traded in one DVD for the coupon. I got rest of my coupons from Best Buy Mobile when I checked my phones upgrade status. When I bought The Dark Knight Returns Part 1 & 2 at same time I used the manufacturer coupon, the price below includes the manufacture coupon.

King Kong $4.99
Inglorious Basterds $2.49
Inception$2.49
Taken $1.31
Close Encounters of the 3rd Kind $6.66
Departed $3.32
Taken 2 $7.99
Batman: Dark Knight Returns - Part 1 $4.83
Batman: Dark Knight Returns - Part 2 $3.15

Picked up Dark Knight Returns parts 1 abd 2 today. Part 1 is a whopping $21.99, part 2 is $14.99. Price after (2) upgrade and save coupons and (1) buy both get $5 off coupons plus CA tax was about $23

Originally Posted by Indiana Jones Ordering movies by genre is great. Apparently my Best Buy thinks Killer Joe is a comedy.

Killer Joe is a pretty blatant dark comedy...

Advertisement

Register for free to remove this ad

My store had a printout stating they didn't get any copies of the dark night with the figure posted today.

How late in the checkout process is the real final price supposed to show up? Some movies had display sale prices that weren't being honored. I thought I had to just wait, but it was prompting me to swipe my card with a total that reflected the original stickered prices.

I thought maybe it was a thing where the cashier had to hit "total" first, but since it was actually asking me to swipe my card I dunno. Oh well at least I snagged Moon and Watchmen for $5 each, since those were both marked as $9.99 right on the package.

EDIT: For example, Kick-Ass was in a separate display with a price sign clearly listing it as $9.99. But when I was at the customer service desk trading in my DVDs, it scanned as $19.99 (sticker price) minus $5, right up until it was asking me to swipe my CC.

Originally Posted by BustaUppa How late in the checkout process is the real final price supposed to show up? Some movies had display sale prices that weren't being honored. I thought I had to just wait, but it was prompting me to swipe my card with a total that reflected the original stickered prices. I thought maybe it was a thing where the cashier had to hit "total" first, but since it was actually asking me to swipe my card I dunno. Oh well at least I snagged Moon and Watchmen for $5 each, since those were both marked as $9.99 right on the package. EDIT: For example, Kick-Ass was in a separate display with a price sign clearly listing it as $9.99. But when I was at the customer service desk trading in my DVDs, it scanned as $19.99 (sticker price) minus $5, right up until it was asking me to swipe my CC.

You should have got Best Buy to fix their pricing error then use your upgrade coupon.

it's funny how people here are bragging how cheap they got some blu's when they applied RZC's and this promo.....of course you are going to get it for cheap..durrr.

Originally Posted by ITDEFX it's funny how people here are bragging how cheap they got some blu's when they applied RZC's and this promo.....of course you are going to get it for cheap..durrr.

Not me. I went in and held up all registers with my semi automatic AR-15, picked out the Blus I wanted and left. Forget cheap, it's all about the FREE!

Just got hosed.

Found:
Rocky Undisputed Collection @ $22.99
The Matrix steelbook @ $9.99
Love & Other Drugs @ $9.99 (Anne Hathaway naked in HD, DON'T JUDGE ME!)

I have 3 $5 upgrade and save coupons and 3 RZ $5 certificates. I figure after taxes I should be paying a little under $20. ($42.97 + $3.44 tax - $30 certificates = $16.41)

Clerk totals up the bill and after certificates it shows $74.xx! I'm like, no, that's not right. After showing the shelf tags, the clerk asks the manager WTF. Manager says the skus on all the sale items are ed up, says they had half of them fixed by mid-day. Next clerk asks if she should void the transaction, which is replied "yes". "But I've already applied the coupons". "They should re-apply after you restart".

Clerk rings me up again. Total is $29.93.

"I had the RZ coupons". She replies "yeah, they're on there".

I'm normally a patient person, but at this point I was just ready to GTF outta there. I pay up and leave. I'm going to have my oil changed across the street from BB tomorrow, guess what's gonna happen while I wait? They better not give me any shit.

The math on the receipt is amazing, I'll post a picture. Prepare to be confused.

EDIT:

Here is the receipt.


Uploaded with ImageShack.us

How she came up with those numbers, I will never know.

Originally Posted by jcp42877 Not me. I went in and held up all registers with my semi automatic AR-15, picked out the Blus I wanted and left. Forget cheap, it's all about the FREE!

There's a party van outside your door.

Originally Posted by Invicta 61 Just got hosed. Found: Rocky Undisputed Collection @ $22.99 The Matrix steelbook @ $9.99 Love & Other Drugs @ $9.99 (Anne Hathaway naked in HD, DON'T JUDGE ME!) I have 3 $5 upgrade and save coupons and 3 RZ $5 certificates. I figure after taxes I should be paying a little under $20. ($42.97 + $3.44 tax - $30 certificates = $16.41) Clerk totals up the bill and after certificates it shows $74.xx! I'm like, no, that's not right. After showing the shelf tags, the clerk asks the manager WTF. Manager says the skus on all the sale items are ed up, says they had half of them fixed by mid-day. Next clerk asks if she should void the transaction, which is replied "yes". "But I've already applied the coupons". "They should re-apply after you restart". Clerk rings me up again. Total is $29.93. "I had the RZ coupons". She replies "yeah, they're on there". I'm normally a patient person, but at this point I was just ready to GTF outta there. I pay up and leave. I'm going to have my oil changed across the street from BB tomorrow, guess what's gonna happen while I wait? They better not give me any shit. The math on the receipt is amazing, I'll post a picture. Prepare to be confused. EDIT: Here is the receipt. Uploaded with ImageShack.us How she came up with those numbers, I will never know.

You receipt is easy (I noticed the other day that they now split up RZ amount per movie): They never applied your coupons. The RZ hit, but not the U&S coupons. You lost out on $15.

Is the Rocky sale hidden? On the website it's listed at $60 on sale and there are NO sale markers for it at my store. Is it YMMV? If it's only $23, I might snag it before work tomorrow.

Did my "hopefully" last pick ups Thursday night.

Bill & Ted's Excellent Adventure $10 AC
Predator/Predator 2 Double Pack $5 AC
Se7en $5 AC
Kubrick Triple Pack $10 AC

Girlfriend got the last Austin Powers Triple Pack $10 AC
Zombieland $5 AC
Twister $5 AC

I might see if they have that Rocky set on sale since i just popped over 250 RZ points via tonight's poll, so if i can get it at he $22.99 price, I'll walk away with it at $13 plus tax hopefully before work tomorrow night.

hopefully.

Originally Posted by ryoga79 You receipt is easy (I noticed the other day that they now split up RZ amount per movie): They never applied your coupons. The RZ hit, but not the U&S coupons. You lost out on $15. Is the Rocky sale hidden? On the website it's listed at $60 on sale and there are NO sale markers for it at my store. Is it YMMV? If it's only $23, I might snag it before work tomorrow.

Never seen it done like that before. I was looking at the $3.48 RZ and $8.04 RZ thinking they should be $5. Also it has each of them listed at the bottom of the total. I guess it adds up in the end, but it's an odd way to do it.

There was a shelf tag for Rocky the Undisputed Collection blu end date 2/2/13. When the clerk looked it up online after the price dispute it showed at $59.99, so I can understand why it hasn't really been mentioned here. If the sale prices in the system are messed up like the manager said and no tag is put out on the shelves, good luck getting one for $22.99.

BTW, the clerk brought the shelf tag with her while checking the price. I bet it doesn't get put back out.

My purchases were a headache too today. I brought my 5 movies to the desk, mind you I always double check the prices now. 4 9.99s and 1 11.99. Each and everyone had a different price and only one was right. The cashier at CS(I only do it at CS, the registers are always a nightmare) went with me to the racks and I showed her the prices, no problem sweet young girl. She rung it up and tried to adjust them, but they wouldnt adjust, so she had me pay the price shown then she adjust them as a return afterwards. It all came out okay, well except the pissed off wife in the car because it took so long.

The number one hint I can give as a veteran of 3 of these now is to bring your trades in the store with you(show the security guy if your dvds), pick out the blu-rays you want(I suggest 1 or 2 back ups in case you have a wrong edition) then bring it to customer service, and price check the movies come up to what you think they should(Always check the internet first for the internet price, and write it down with the SKU) then trade in your DVDs, and buy your Blu-rays. Mentally have the price you believe you should pay, and if it isnt right speak up.

I need to remember to hit Best Buy tomorrow for the Dark Knight Returns deals.

Also need to pick up a 12+1 Xbox Live Gold card, but I hope I don't forget to bring my DVDs for the last day of U&S.

Originally Posted by tenchi7 What I got so far. I paid 4.99 for each unless noted.: 1/13 300 (Steelbook) Amadeus Ben-Hur ***Casino Royale*** TRADED TO MOVIE STOP FOR PETER PAN Clash of the Titans (Steelbook) Inception (Steelbook) LA Confidential Matrix (Steelbook) The Shawshank Redemption (Steelbook) Sherlock Holmes (Steelbook) 1/14 Sherlock Holmes: A Game of Shadows (Steelbook) Field of Dreams 2001/Clockwork Orange/The Shining 3-Pack 1/18 North by Northwest The Big Lebrowski The Hangover (Steelbook) The Hangover 2 (Steelbook) Green Lantern (Steelbook) Superman Returns (Steelbook) Wrath of the Titans (Steelbook) 1/19 Apollo 13 King Kong (2005) Jumanji The Blues Brothers The Book of Eli (Steelbook) 1/20 The Woman in Black Dark City Grumpy Old Man/Grumpier Old Man Serenity The Imaginarium of Doctor Parnassus 1/25 ***Tropical Thunder*** TRADED TO MOVIE STOP FOR PETER PAN The Departed Zombieland Old School 1/31 Smoking Aces 2-Pack 2/1 Tropical Thunder Casino Royale The Bourne Idenity (6.99) Rush Hour So 38 Blu-Rays at 4.99 each + 1 at 6.99. 13 Steelbooks and a total of 43 movies. Updates will be available here at collection: http://www.blu-ray.com/community/col...n.php?u=238846

howd u find those steelbooks i haven't seen many in a long while and aren't the hangover steelbooks back to normal price

Bah same deal for me at a second Best Buy later tonight. Blu-ray prices always reverted to the sticker price when clerk tried to apply the coupons. I mentioned the $10 display prices for a couple of the movies. He rescanned the items and claimed it was "impossible" to apply the coupon to the sale prices. Pssshh whatever. The store was closing so I gave up and left empty-handed.

Originally Posted by KOPITARRULEZ_11 howd u find those steelbooks i haven't seen many in a long while and aren't the hangover steelbooks back to normal price

All of the SB's that he bought were on sale till the 26th I believe. After that they were all back to regular price. If they weren't in store then your SOL pretty much.

Originally Posted by Invicta 61 Just got hosed. Found: Rocky Undisputed Collection @ $22.99 The Matrix steelbook @ $9.99 Love & Other Drugs @ $9.99 (Anne Hathaway naked in HD, DON'T JUDGE ME!) I have 3 $5 upgrade and save coupons and 3 RZ $5 certificates. I figure after taxes I should be paying a little under $20. ($42.97 + $3.44 tax - $30 certificates = $16.41) Clerk totals up the bill and after certificates it shows $74.xx! I'm like, no, that's not right. After showing the shelf tags, the clerk asks the manager WTF. Manager says the skus on all the sale items are ed up, says they had half of them fixed by mid-day. Next clerk asks if she should void the transaction, which is replied "yes". "But I've already applied the coupons". "They should re-apply after you restart". Clerk rings me up again. Total is $29.93. "I had the RZ coupons". She replies "yeah, they're on there". I'm normally a patient person, but at this point I was just ready to GTF outta there. I pay up and leave. I'm going to have my oil changed across the street from BB tomorrow, guess what's gonna happen while I wait? They better not give me any shit. The math on the receipt is amazing, I'll post a picture. Prepare to be confused. EDIT: Here is the receipt. Uploaded with ImageShack.us How she came up with those numbers, I will never know.

The same thing happened to me. I don't even want to get into it to much because I'll get too upset. I argued with the store manager for about 25 minutes.

They manually adjusted the Rocky Collection down to $22.99 and manually adjusted Heat down to $9.99. They were clearly marked on the shelves but were ringing up much higher.

They would not apply the $5 upgrade and save coupon because the computer wouldn't allow a coupon to work on a manual override. They interpreted the terms and conditions of the upgrade and save coupon to mean that it does not work for sale items.

The only thing I ever buy is blurays that are on sale. I bought the Dark Knight returns 2 bluray right in front of them and showed them the receipt that subtracted $5 for being on sale and $5 for the upgrade and save coupon. They told me that movie wasn't on sale.

We went back and forth for literally 25 minutes. I had them look up on my rewardzone account all of the on sale blurays I bought with the upgrade and save coupons. I've bought around 35 or 40 different titles during this sale. They still didn't believe that the blurays I bought were on sale.

Then the manager still told me the upgrade and save coupon doesn't work on "on sale" blurays. I said that the prices for the blurays aren't ringing up correctly. They are ringing up MSRP and I was given manual overrides which is why the coupons weren't applying. She said coupons always apply to manual overrides.

Just going over it again and typing it out is pissing me off. I told them I'd shop at another Best Buy from now on and not visit their store anymore. I also told them I'd contact the district manager about this.

There's a happy ending. I drove to the next closest best buy and they rang up the same exact items for the correct price. Rocky was $22.99 - $5 = $17.99 and Heat was $9.99 - $5 = $4.99.

The cashier at the other store said "Yeah, of course the coupons apply to any bluray over $9.99. It doesn't matter if it's on sale or not. The computers have been glitchy all day." She had to get out a calculator to figure it out, but I knew it was possible to subtract another $5 from the manual override.

Do you guys think I should call the district manager about the first store? How the does the store manager and the customer service person believe the upgrade and save coupon doesn't apply to sale items?

I don't like being a negative person, but after today I would actually be very happy if Best Buy went out the way Circuit City did. I would lose out on great deals, but I would be joyous just knowing that the horrible employees I dealt with today would be temporarily unemployed.

In a perfect world, they would close down the shitty Best Buy I went to today, lay there everyone off, and keep the rest of the best buy stores in my area open.

^^gotta first say sorry for your troubles, then under my breath <LOL> pretty epic story!

That first store was pretty shitty, second store sounded awesome. Love how you pulled up past receipts...