Originally Posted by sobishop I don't see a receipt posted anywhere. You say it DID NOT mention anything about the promo and yet the CS knew it was the promo? Regardless, now that your stating it was online, I am pretty sure there was a footnote or small clause at the bottom of the web page stating the rules and regulations of the promo. Whether he reads them or not, he is still held responsible. He should have been aware of how the exchange would go before he even stepped into the store. Out of courtesy, the CS should have mentioned how the exchange would go but is not a requirement by them. People who work in retail nowadays have completely no work ethic whatsoever so don't ever expect someone who works there to provide you with service.

He had a receipt posted, but had to take it down because of the site he uploaded it to. He should at least get his game back though, that is the only part that bothered me.

"Best Buy takes my game back for $.01 and tells me to like it"


If it bothers the OP, a lot of people got X-Blades for $0.00 and told BB to like it.

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Everytime best buy has stupid coupons that give games for free I pillage the two closest BB's.